Discussion Forum: Messages by Brickwilbo (1534)
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View Thread Re: Custom items - Brickwilbo (1534)
[...] (URL)
(34 months ago, Jul 17, 2021, to Selling)
View Thread Re: Adding items to a paid order - Brickwilbo (1534)
[...] Refund the payment., through the payment details on paypal of the refund button on the order detailspage. With the edit order button you can change the payment status [...]
(34 months ago, Jul 17, 2021, to Selling)
View Thread Re: this forum, or options - Brickwilbo (1534)
[...] Above the messages: Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies
(34 months ago, Jul 16, 2021, to General)
View Thread Re: Several (30+) sets and figures - Brickwilbo (1534)
[...] You still need to open a store to sell on Bricklink.
(34 months ago, Jul 15, 2021, to Sales)
View Thread Re: Never recieved my order from one year ago - Brickwilbo (1534)
[...] If you used thr Bricklink message system to communicate with the seller you might have some details too.
(34 months ago, Jul 14, 2021, to Buying)
View Thread Re: Inventory of non-seller - Brickwilbo (1534)
[...] You need to upgrade your account to seller and complete the new seller verification process, but you can keep your store closed. (URL)
(34 months ago, Jul 12, 2021, to Selling)
View Thread Re: Overseas order - Brickwilbo (1534)
[...] Refund the payment on the orders details page by clicking on the Refund link. Or refund the payment through PayPal. The payment status should change to none. Otherwise [...]
(34 months ago, Jul 12, 2021, to Help)
View Thread Re: Stockroom Items entry - Brickwilbo (1534)
[...] Use the Brickstock program.
(34 months ago, Jul 12, 2021, to Inventories)
View Thread Re: Combined cart/purchases summary - Brickwilbo (1534)
[...] Create a Wantlist usibgvthr Wantlist icon on the orders placed page, it's a little scroll. Select all items and move them to a new separate 'Bought'-Wantlist. [...]
(34 months ago, Jul 11, 2021, to Suggestions)
View Thread Re: admin? - Brickwilbo (1534)
[...] (URL)
(34 months ago, Jul 10, 2021, to Help)
View Thread Re: If someone pays by bank transfer - Brickwilbo (1534)
[...] Check the Paid checkbox on the orders received page. Or if you have separated the order status from the payment status in the settings of the orders received page you [...]
(34 months ago, Jul 9, 2021, to Payment Methods)
View Thread Re: just wanted at at parts - Brickwilbo (1534)
[...] (URL) (URL)
(34 months ago, Jul 8, 2021, to Buying)
View Thread Re: Total spent on orders report - Brickwilbo (1534)
[...] Did you also checked under the filed orders? Below the orders placed page is a Download button.
(34 months ago, Jul 7, 2021, to Help)
View Thread Re: selling incomplete lego sets and lego parts - Brickwilbo (1534)
[...] To sell on Bricklink you need to upgrade your account to seller and complete the new seller verification process hoops: (URL)
(35 months ago, Jul 5, 2021, to Selling)
View Thread Re: Issue with Buying from the UK - Brickwilbo (1534)
[...] You need to add PayPal Onsite as payment method for UK. Then Bricklink can collect tax.
(35 months ago, Jul 5, 2021, to Help)
View Thread Re: Should a buyer request a cancellation when ? - Brickwilbo (1534)
[...] Check your email spamfolder for an mail from the seller. Start NRS to get attention: (URL)
(35 months ago, Jul 5, 2021, to Problem)
View Thread Re: Available shipping methods. - Brickwilbo (1534)
[...] You do accept PayPal Onsite as payment method so Bricklink can collect tax. If they selected regular PayPal, then Bricklink can't collect the tax. If they are trying [...]
(35 months ago, Jul 5, 2021, to Help)
View Thread Re: Shipping to Canada - Brickwilbo (1534)
[...] Maybe you can select methods from the list of shared shipping methods.
(35 months ago, Jul 4, 2021, to Shipping)
View Thread Re: Can't ship to my home state - Brickwilbo (1534)
[...] Set up PayPal Onsite then Bricklink can collect sales tax.
(35 months ago, Jul 4, 2021, to Help)
View Thread Re: trying to become a seller - Brickwilbo (1534)
[...] Here you go: (URL)
(35 months ago, Jul 4, 2021, to Sales)
View Thread Re: Cant verify adress on seller upgrade - Brickwilbo (1534)
[...] Clear the cache and cookies and then try again.
(35 months ago, Jul 3, 2021, to Technical Issues)
View Thread Re: Orders outside EU only with Pay Pal? - Brickwilbo (1534)
[...] Bricklink can only collect tax with PayPal Onsite.
(35 months ago, Jul 3, 2021, to Selling)
View Thread Re: Designer Program Question - Brickwilbo (1534)
[...] I think timeframe is clearly the same for all 7 designs so all have a change to become produced.
(35 months ago, Jul 3, 2021, to Designer Program)
View Thread Re: Delete or delete completed order - Brickwilbo (1534)
[...] It's not possible. You can uncheck the checkbox ' Orders completed, feedback not yet posted'and file the order: (URL)
(35 months ago, Jul 3, 2021, to Selling)
View Thread Re: Remove all items from a purchase from a list - Brickwilbo (1534)
[...] Click on the wantlist icon on the orders placed page. It's a little scroll. From there you can delete them or move them to a new 'Bought' list until thye are [...]
(35 months ago, Jul 3, 2021, to Wanted)
View Thread Re: How to Sell Barracuda (6285-1)? - Brickwilbo (1534)
[...] You can buy 2 pirates minifigures.
(35 months ago, Jul 2, 2021, to Selling)
View Thread Re: FYI: Crowdfunding is live - Brickwilbo (1534)
[...] Awesome. Unfortunately through all the 504 Gateway errors the 'Castle in the Forest' is already 'This project is sold out in your region'.
(35 months ago, Jul 1, 2021, to Designer Program)
View Thread Re: Error on Order Item Removal Request - Brickwilbo (1534)
[...] Is the payment status changed to none?
(35 months ago, Jun 29, 2021, to Technical Issues)
View Thread Re: Blocked buyers still sending messages - Brickwilbo (1534)
[...] It's designed that way.
(35 months ago, Jun 29, 2021, to Problem)
View Thread Re: Add a user to my account? - Brickwilbo (1534)
[...] That's not possible. (URL)
(35 months ago, Jun 28, 2021, to Selling)
View Thread Re: Want list to Store Inventory?? - Brickwilbo (1534)
[...] It's possible with Brickstock. There have been posts in the forum about how to do it.
(35 months ago, Jun 28, 2021, to Help)
View Thread Re: Want list to Store Inventory?? - Brickwilbo (1534)
[...] You can use the search on the My Inventory page, select Items in my Wantlist.
(35 months ago, Jun 28, 2021, to Help)
View Thread Re: problem with customer orders unable complete - Brickwilbo (1534)
[...] If items are missing weight or dimensions or are too large for your shipping methods. Add a new shipping method with manual invoice. On your My Inventory page under Search [...]
(35 months ago, Jun 25, 2021, to Selling)
View Thread Re: How to upgrade to a seller account - Brickwilbo (1534)
[...] See the help page: (URL)
(35 months ago, Jun 25, 2021, to Selling)
View Thread Re: Can't add shipping price, says paid - Brickwilbo (1534)
[...] With the edit order button on the orders received page you can change the payment status as none and the order status to ready. Then you can add the costs and send the [...]
(35 months ago, Jun 23, 2021, to Help)
View Thread Re: Seller not responsible ? - Brickwilbo (1534)
[...] 18 may isn't that very long. [...] You've 180 days to start a dispute on the PayPal website. [...] It's already in the TOS.
(35 months ago, Jun 23, 2021, to Help)
View Thread Re: NPB order, great new parts, $50 shipped USA - Brickwilbo (1534)
[...] You're correct, I checked separate items.
(35 months ago, Jun 22, 2021, to Sales)
View Thread Re: NPB order, great new parts, $50 shipped USA - Brickwilbo (1534)
[...] .. snip.. [...] You can't offer items for sale not listed in your store.
(35 months ago, Jun 22, 2021, to Sales)
View Thread Re: We have a new Inventories Admin! - Brickwilbo (1534)
[...] Congratulations Maggie.
(35 months ago, Jun 22, 2021, to Catalog)
View Thread Re: NPB - Brickwilbo (1534)
[...] The NPB process + feedback is to weed out bad buyers and to warn others. By completing the NPB and leaving feedback you're helping the community. You're not helping [...]
(35 months ago, Jun 21, 2021, to Help)
View Thread Re: NPB - Brickwilbo (1534)
[...] Yes, if the NPB process is completed correctly.
(35 months ago, Jun 20, 2021, to Help)
View Thread Re: Bricklink Studio - Brickwilbo (1534)
[...] The Stud.io dedicated forum is here (URL)
(35 months ago, Jun 17, 2021, to Related Software)
View Thread Re: NSS and i am gutted - Brickwilbo (1534)
[...] (URL)
(35 months ago, Jun 17, 2021, to Problem)
View Thread Re: Where is the access option for a closed store - Brickwilbo (1534)
[...] (URL)
(35 months ago, Jun 17, 2021, to Help)
View Thread Re: Where is the access option for a closed store - Brickwilbo (1534)
[...]
(35 months ago, Jun 17, 2021, to Help)
View Thread Re: Where is the access option for a closed store - Brickwilbo (1534)
[...] Maybe you're too early, there are 20 minutes left for shopping, but 0 items are shown.
(35 months ago, Jun 17, 2021, to Help)
View Thread Re: Editing coupons - Brickwilbo (1534)
[...] Change it on the coupons page here (URL)
(35 months ago, Jun 17, 2021, to Coupons)
View Thread Re: Stud.io suggestions - Brickwilbo (1534)
[...] The Stud.io dedicated forum is here (URL)
(35 months ago, Jun 16, 2021, to Suggestions)
View Thread Re: Mobile version of website - Brickwilbo (1534)
[...] There already is, kind of, use XP: (URL)
(35 months ago, Jun 16, 2021, to Suggestions)
View Thread Re: Unfair Non Shipping Seller Alert!!! - Brickwilbo (1534)
[...] Always respond to the NSS in the comments section of the NSS. Send Admin proof of the refund: (URL)
(35 months ago, Jun 16, 2021, to Help)
View Thread Re: Filter by shop in cart - Brickwilbo (1534)
[...] It's not possible and has been suggested before.
(35 months ago, Jun 16, 2021, to Suggestions)
View Thread Re: Please add "i no longer want this order" - Brickwilbo (1534)
[...] Please consider your orders when you are shopping here. Thank you. (URL)
(35 months ago, Jun 15, 2021, to Feedback)
View Thread Re: order paid but still not received - Brickwilbo (1534)
[...] If you've paid by PayPal you have 180 days to start a dispute.
(35 months ago, Jun 13, 2021, to Problem Order)
View Thread Re: Refunded order says "Paid" not "Cancelled" - Brickwilbo (1534)
[...] The seller has to change the payment status to none, or the order status from paid to ready. Then follow the steps to cancel the order.
(35 months ago, Jun 13, 2021, to Buying)
View Thread Re: Buyer posting malicious negative feedback - Brickwilbo (1534)
[...] Report here and let Admin decide: (URL)
(35 months ago, Jun 12, 2021, to Problem Order)
View Thread Re: Is it OK to use negative feedback for this? - Brickwilbo (1534)
[...] If you paid by Paypal you can cancel the payment or start a dispute. If you paid by bankwire the seller should refund the second payment.
(35 months ago, Jun 12, 2021, to Feedback)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] In addition ask for photos of the damaged parts and ask if the package was damaged too. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] Technically the buyer followed the steps on the Problem Center (URL) Always respond to the NPB in the comment field of the NSS. Explain it's because the timezone [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Changing order status after payment? - Brickwilbo (1534)
[...] Check your shipping settings. Maybe it's a shipping method with an automated invoice. [...]
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: What happens after reporting to BL? - Brickwilbo (1534)
[...] (URL)
(35 months ago, Jun 10, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - Brickwilbo (1534)
[...] Maybe the buyer has to start a OCR.
(35 months ago, Jun 9, 2021, to Help)
View Thread Re: NSS filed but never contacted on order to fix - Brickwilbo (1534)
[...] 👍
(35 months ago, Jun 9, 2021, to Problem Order)
View Thread Re: Cancelling an Order after it was Paid - Brickwilbo (1534)
[...] If you've refunded through PayPal you can click on the Refund link on the Order Details page. With the edit order button you can the payment status as none. Then you [...]
(35 months ago, Jun 9, 2021, to Help)
View Thread Re: System Error Message - Brickwilbo (1534)
[...] The buyer has to verify the address again. See this thread: (URL)
(35 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: order page not updating - Brickwilbo (1534)
[...] In the orders received page settings you can select Separate payment status from the order status. Maybe then you can change the payment status to paid and rhen change [...]
(35 months ago, Jun 9, 2021, to Help)
View Thread Re: NSS filed but never contacted on order to fix - Brickwilbo (1534)
[...] Technically the buyer only followed the instructions on this page: (URL) Problem with Order, Buyer or Seller? Buyer or Seller not Responding? Buyer has not Paid? Seller [...]
(35 months ago, Jun 9, 2021, to Problem Order)
View Thread Re: NSS filed but never contacted on order to fix - Brickwilbo (1534)
[...] [...] Did you check your email spam folder for an email from the buyer? Maybe the buyer emailed you 7 days ago and didn't received a reply. [...]
(35 months ago, Jun 9, 2021, to Problem Order)
View Thread Re: Notes on orders? - Brickwilbo (1534)
[...] When Show My Remarks is unchecked, the order details page can be printed without visible remarks.
(35 months ago, Jun 8, 2021, to Help)
View Thread Re: Notes on orders? - Brickwilbo (1534)
[...] Uncheck My order note here: (URL)
(35 months ago, Jun 8, 2021, to Help)
View Thread Re: Customer just wants feedback - Brickwilbo (1534)
[...] Report the member to Admin to look into it: (URL)
(35 months ago, Jun 8, 2021, to Feedback)
View Thread Re: Changing status from Recieved to NPB - Brickwilbo (1534)
[...] With the edit order button you can change the payment status as none and the order status to ready. Then you can start the NPB process.
(35 months ago, Jun 7, 2021, to Problem Order)
View Thread Re: Customer just wants feedback - Brickwilbo (1534)
[...] To have at least 1 feedback is a New Seller Verification requirement. Is it a 0 feedback buyer?
(35 months ago, Jun 7, 2021, to Feedback)
View Thread Re: Autofill for MassFeedback - Brickwilbo (1534)
[...] You could leave feedback more often and leave a more personalized feedback instead of a standard mass text.😉
(35 months ago, Jun 6, 2021, to Suggestions)
View Thread Re: Buyer marked order paid before I invoiced - Brickwilbo (1534)
[...] With the edit order button on the orders received page you can change the payment status as none and the order status to ready. Then you can send the invoice.
(35 months ago, Jun 6, 2021, to Help)
View Thread Re: Shipping method order - Brickwilbo (1534)
[...] If you group the methods only the cheapest one for the order with the cheapest group is shown. Or set a Default Shipping Method: Sellers can flag one shipping method [...]
(36 months ago, Jun 5, 2021, to Shipping)
View Thread Re: Buyer can not proceed to checkout... - Brickwilbo (1534)
[...] Add a new manual invoice shipping method.
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: Seller does not support orders shipping to PA - Brickwilbo (1534)
[...] The store has to accept PayPal Onsite as payment method.
(36 months ago, Jun 3, 2021, to Buying)
View Thread Re: Onsite payment errors - Brickwilbo (1534)
[...] (URL)
(36 months ago, Jun 3, 2021, to Buying)
View Thread Re: Onsite payment errors - Brickwilbo (1534)
[...] Verify your email address and then try again. It helped solving the checkout issue.
(36 months ago, Jun 3, 2021, to Buying)
View Thread Re: Buyer with history of complaining about used - Brickwilbo (1534)
[...] Suspicious behaviour can be reported to Admin here: (URL)
(36 months ago, Jun 3, 2021, to Help)
View Thread Re: Condition of minifig in display case - Brickwilbo (1534)
[...] :)
(36 months ago, Jun 3, 2021, to Selling)
View Thread Re: Adding Items to Paid Order - Brickwilbo (1534)
[...] Unless the Refund feature is used 'the system' would probably think the order is still paid. The idea of instant payment-orders is that no order additions can [...]
(36 months ago, Jun 2, 2021, to Problem Order)
View Thread Re: Order Status received uneditable - Brickwilbo (1534)
[...] Yes, with the xp order statusflow only buyer can change order status to completed.
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: Adding Items to Paid Order - Brickwilbo (1534)
[...] No, that's not possible. The seller could refund the payment, change the payment and order status to none and pending. Then you can add a second batch to the order.
(36 months ago, Jun 2, 2021, to Problem Order)
View Thread Re: Feedback rmvl policy MUST CHANGE. Here's why. - Brickwilbo (1534)
[...] Report the member for distortion here: (URL)
(36 months ago, Jun 2, 2021, to Help)
View Thread Re: Problems for potential customer in Japan - Brickwilbo (1534)
[...] It means that buyer might not be in your store but a different store and contacted the wrong seller. It might be the checkbox Enable seller protection for new buyers [...]
(36 months ago, Jun 2, 2021, to Shipping)
View Thread Re: Problems for potential customer in Japan - Brickwilbo (1534)
[...] Is this buyer in your store and not in another store?
(36 months ago, Jun 1, 2021, to Shipping)
View Thread Re: shipping to countries - Brickwilbo (1534)
[...] In the Shipping methods, change countries in the different zones.
(36 months ago, Jun 1, 2021, to Help)
View Thread Re: BRICKLINK BUG - Brickwilbo (1534)
[...] (URL)
(36 months ago, May 30, 2021, to General)
View Thread Re: UK seller needs to ship one off order to Euro - Brickwilbo (1534)
[...] You can add a manual invoice shipping method with a password and send the password.
(36 months ago, May 30, 2021, to Help)
View Thread Re: Banning specific users to buy from my shop - Brickwilbo (1534)
[...] (URL)
(36 months ago, May 30, 2021, to Shipping)
View Thread Re: Please allow ordering by Item Number - Brickwilbo (1534)
[...] Add the items to the Wantlist and select Item no in the sorting options.
(36 months ago, May 29, 2021, to Suggestions)
View Thread Re: Identification please - Brickwilbo (1534)
[...] Look like Playmobil.
(36 months ago, May 28, 2021, to Catalog Identification)
View Thread Re: How is order total calculated? - Brickwilbo (1534)
[...] Postage is TBD, the amount is based on similar orders with similar shipping methods.
(36 months ago, May 27, 2021, to Buying)
View Thread Re: Store Banner as Image - Brickwilbo (1534)
[...] See html help pages: (URL)
(36 months ago, May 27, 2021, to Help)
View Thread Re: not able to remove Items from Shopping Cart - Brickwilbo (1534)
[...] Did you clear the cache and cookies?
(36 months ago, May 27, 2021, to Technical Issues)
View Thread Re: Buyer circumvention; no response from support - Brickwilbo (1534)
[...] File a merge request here (URL)
(36 months ago, May 26, 2021, to Help)
View Thread Re: No shipping methods found - Brickwilbo (1534)
[...] Does the item exceed your shipping methods restrictions?
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Re: Remove 1 item from order - Brickwilbo (1534)
[...] Help page: (URL)
(36 months ago, May 25, 2021, to Selling)
View Thread Re: NPB / Paid / cancel order / -ve feedback - Brickwilbo (1534)
[...] Reach out to the seller to both retract the negative feedback within 30 days here: (URL) [...] Send proof of payment here: (URL) [...]
(36 months ago, May 24, 2021, to Problem Order)

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