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| | | Author: | emperor61  | | Posted: | Jun 20, 2021 14:12 | | Subject: | NPB | | Viewed: | 190 times | | Topic: | Help | |
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| Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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| | | | | Author: | peregrinator | | Posted: | Jun 20, 2021 15:04 | | Subject: | Re: NPB | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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IIRC, the buyer can leave it but it will get removed automatically. But the NPB
must be completed.
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| | | | | Author: | Brickwilbo | | Posted: | Jun 20, 2021 15:04 | | Subject: | Re: NPB | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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Yes, if the NPB process is completed correctly.
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| | | | | | | Author: | SylvainLS | | Posted: | Jun 20, 2021 15:07 | | Subject: | Re: NPB | | Viewed: | 59 times | | Topic: | Help | |
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| In Help, Brickwilbo writes:
| | In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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Yes, if the NPB process is completed correctly.
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Or “accepted” (NPX).
The removal is done during the daily maintenance and, IIRC, the feedback shows
as “removed” even if the buyer never left one.
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| | | | | Author: | MrPetovan | | Posted: | Jun 21, 2021 09:40 | | Subject: | Re: NPB | | Viewed: | 66 times | | Topic: | Help | |
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| I recently have issued my first NPB recently as well, and after it completed
the buyer left feedback that was marked as removed. I'm curious about what
they wrote since I had absolutely no contact with them besides them placing the
order in the first place.
I didn't feel like leaving a negative feedback to them since the NPB had
already completed and I felt it was enough. I saw that they already received
an NPB a while ago because another seller left negative feedback but it felt
like double jeopardy to me so I didn't want to pile on publicly.
In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
|
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| | | | | | | Author: | Brickwilbo | | Posted: | Jun 21, 2021 10:04 | | Subject: | Re: NPB | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, MrPetovan writes:
| | I recently have issued my first NPB recently as well, and after it completed
the buyer left feedback that was marked as removed. I'm curious about what
they wrote since I had absolutely no contact with them besides them placing the
order in the first place.
I didn't feel like leaving a negative feedback to them since the NPB had
already completed and I felt it was enough. I saw that they already received
an NPB a while ago because another seller left negative feedback but it felt
like double jeopardy to me so I didn't want to pile on publicly.
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The NPB process + feedback is to weed out bad buyers and to warn others.
By completing the NPB and leaving feedback you're helping the community.
You're not helping a bad buyer by letting him get away with it.
Because of softness other sellers will have to go through the trouble too.
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In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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| | | | | | | Author: | zorbanj | | Posted: | Jun 21, 2021 10:17 | | Subject: | Re: NPB | | Viewed: | 35 times | | Topic: | Help | |
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| If you think a negative is too harsh, at least leave a neutral. BL's payment
timeframe for buyers is long (I think it's too long). If a buyer still doesn't
pay after all that time has passed a feedback ding is warranted.
In Help, MrPetovan writes:
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I didn't feel like leaving a negative feedback to them since the NPB had
already completed and I felt it was enough. I saw that they already received
an NPB a while ago because another seller left negative feedback but it felt
like double jeopardy to me so I didn't want to pile on publicly.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Jun 21, 2021 11:08 | | Subject: | Re: NPB | | Viewed: | 37 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | […] BL's payment timeframe for buyers is long (I think it's too long). […]
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It’s long if you use an instant payment method (like PayPal, Stripe, or some
SEPA bank transfers).
It’s not so long if you use other methods, like a “standard” bank transfer for
instance.
Say, you order / are invoiced Friday night, the transfer won’t happen, on your
side, before Monday (because, even though no human being but you and the seller
will ever touch it, it’s how old banking works), and it will at best arrive on
the seller’s side 2 days after that, that’s Wednesday, 5 days after the invoice,
which is the day the seller can file an NPB¹.
And it migth take a bit longer, e.g. if you need to go make the transfer in person
or with a (rightly named) bank holiday somewhen.
¹ Time before filing has been reduced to 5 days, according to an old forum post….
(Or you could send the money to the seller’s old bank account because your bank
memorized it and you’re dumb as a plank. As, happily, that older account is
closed, the transfer is rejected but you’re not warned of that before the usual
2-3 days delay, and you need to send it again. Add a week-end in between and
you easily reach 8 days. Yes, it happens. It happened to me, not two weeks
ago  )
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| | | | | | | Author: | tonnic | | Posted: | Jun 21, 2021 10:38 | | Subject: | Re: NPB | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, MrPetovan writes:
| | I recently have issued my first NPB recently as well, and after it completed
the buyer left feedback that was marked as removed. I'm curious about what
they wrote since I had absolutely no contact with them besides them placing the
order in the first place.
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After completing an NPB it always looks like the buyers feedback has been removed.
In most cases this is just the way the Bricklinksystem handles this, it is just
Bricklinks way of showing that no feedback can be given anymore. Confusing but
it is like that.
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I didn't feel like leaving a negative feedback to them since the NPB had
already completed and I felt it was enough. I saw that they already received
an NPB a while ago because another seller left negative feedback but it felt
like double jeopardy to me so I didn't want to pile on publicly.
In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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| | | | | Author: | Bricklord | | Posted: | Jun 21, 2021 11:27 | | Subject: | Re: NPB | | Viewed: | 46 times | | Topic: | Help | |
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| You have to let the proce3ss run its course. 7 days before you complete the NPB
to cancel it, if the delinquent does not communicate or pay. 14 day if they communicate.
After that, complete the NPB and cancel the order. Then leave feedback to warn
others. They delinquent can leave feed back for the first day but it will get
wiped and the ability to do so blocked by the system automatically.
In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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