Discussion Forum: Thread 290880

 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 4, 2021 14:03
 Subject: Buyer can not proceed to checkout...
 Viewed: 101 times
 Topic: Technical Issues
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LocoPorLego (407)

Location:  USA, Texas
Member Since Contact Type Status
Apr 11, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickzAnonymous
Buyer says this is the message when they attempt to checkout

"Your items do not meet seller's package dimension requirement. Please remove
some items from your cart.
Max weight: 150 oz
Length + Girth: 150 in
If the seller has authorized you to bypass, enter bypass password"

I do not have dimension requirements, or a byepass password. I have no idea what
BrickLink is doing/wants/how to remedy this issue. Anyone have a helpful tips?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jun 4, 2021 14:08
 Subject: Re: Buyer can not proceed to checkout...
 Viewed: 45 times
 Topic: Technical Issues
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, LocoPorLego writes:
  Buyer says this is the message when they attempt to checkout

"Your items do not meet seller's package dimension requirement. Please remove
some items from your cart.
Max weight: 150 oz
Length + Girth: 150 in
If the seller has authorized you to bypass, enter bypass password"

I do not have dimension requirements, or a byepass password. I have no idea what
BrickLink is doing/wants/how to remedy this issue. Anyone have a helpful tips?

Add a new manual invoice shipping method.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 4, 2021 20:34
 Subject: Re: Buyer can not proceed to checkout...
 Viewed: 42 times
 Topic: Technical Issues
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cosmicray (3488)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
 View Collage Pic
Store: Cosmic Toys
In Technical Issues, LocoPorLego writes:
  Buyer says this is the message when they attempt to checkout

"Your items do not meet seller's package dimension requirement. Please remove
some items from your cart.
Max weight: 150 oz
Length + Girth: 150 in
If the seller has authorized you to bypass, enter bypass password"

I do not have dimension requirements, or a byepass password. I have no idea what
BrickLink is doing/wants/how to remedy this issue. Anyone have a helpful tips?

You could also ask the buyer what is in their cart, then go check your inventory
to see if any of those items have dimensions that are out of whack. Override
the dimensions, so that they are correct, and it should solve the problem.

Nita Rae