Discussion Forum: Thread 291433

 Author: unrealuser View Messages Posted By unrealuser
 Posted: Jun 16, 2021 05:32
 Subject: Unfair Non Shipping Seller Alert!!!
 Viewed: 171 times
 Topic: Help
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unrealuser (2618)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jun 16, 2021 06:35
 Subject: Re: Unfair Non Shipping Seller Alert!!!
 Viewed: 58 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, UnrealUser_ writes:
  This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.

Always respond to the NSS in the comments section of the NSS.
Send Admin proof of the refund:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
 Author: unrealuser View Messages Posted By unrealuser
 Posted: Jun 16, 2021 06:37
 Subject: Re: Unfair Non Shipping Seller Alert!!!
 Viewed: 71 times
 Topic: Help
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BrickLink
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unrealuser (2618)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
In Help, Brickwilbo writes:
  In Help, UnrealUser_ writes:
  This person bought one piece at my store, selected a letter without tracking
or insurance. He did not yet received the order and put me on NSS. Obvouisly
I did send it, he doesn't reply and this situation is very unfair. I wanna
give him a full refund but he doesn't reply.

How to deal with this issue? Any negative feedback or even a completed NSS alert
would be bogus!

Thanks in advance.

Always respond to the NSS in the comments section of the NSS.
Send Admin proof of the refund:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122

Thanks!!