Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies | Hi there, Is it possible to cancel an order after it was paid. Buyer bought something, paid for it, and then immediately wanted to cancel. I couldn't go through the Bricklink [...] (36 months ago, Jun 9, 2021, to Help) |
| Hi, We are a seller and are having a problem with buyers not being able to check out. We are getting a lot of messages from them saying this - I am trying to place an order [...] (36 months ago, Jun 9, 2021, to Technical Issues) |
| Hi all, Anyone had this issue. I received an order, it was paid, but not marked paid on my order page. I went to mark it paid but it's grayed out and although I have shipped [...] (36 months ago, Jun 8, 2021, to Help) |
| help I requested 2/3 weeks ago I made the request to open a new shop, I haven't received any news yet, is this normal? I would like to know what is wrong with the compilation [...] (36 months ago, Jun 8, 2021, to Help) |
| I have notes on my inventory page.(Prices I paid, other info) I would like those notes on the order form but not visible to buyer. I can hide my weight to the buyer. [...] (36 months ago, Jun 8, 2021, to Help) |
| I have 2 sets showing up with HTML codes in place of the apostrophe in My Inventory. This is not the case for all my sets with an apostrophe. Emma's Shopping Play Cube [...] (36 months ago, Jun 8, 2021, to Technical Issues) |
| Lego parts disappear from the pallets in the program. There are standard parts that are still available in the last LDD. Can anyone tell me why the parts in the pallets are getting [...] (36 months ago, Jun 8, 2021, to Help) |
| Hi there, Listed my first and currently only item for sale. I have no idea why but I ain't getting an order summery even when logging from a friend's account even thought [...] (36 months ago, Jun 8, 2021, to Technical Issues) |
| Good morning I submitted all my documents to open a new store and have heard nothing except a reference number. Does it always take so long? (36 months ago, Jun 8, 2021, to Help) |
| Recently, my orders pages(both personal and seller) do not save, even temporarily, my preference for the old version. I will select "view classic version", will click [...] (36 months ago, Jun 7, 2021, to Technical Issues) |
| Hi all, I'am new to collecting minifigures, but there is something i dont understand. Some figures are really expansive, but when u break them up to parts u can somethimes [...] (36 months ago, Jun 7, 2021, to Help) |
| I have had Buyers bypass the instant pay. Never figured out how they do it because all of their items had weights. Now I need to know because one of my Buyers wants to [...] (36 months ago, Jun 7, 2021, to Help) |
| Hi ! Again, i'm facing a problem while retro-engineering a model. I don't understand how the creator of the model manage to put a ball+axle in the space beween the mudguard [...] (36 months ago, Jun 7, 2021, to Help) |
| Since I couldn't purchase plans for this build I'm trying to reverse engineer it. I'm struggling to find a way to connect the drip to the faucet invisibly. Any ideas? (36 months ago, Jun 6, 2021, to Help) |
| I would like to replace BL's time (EDT) with my local time (CET) on the invoices I send out to buyers. CURRENTDATETIME macro tag is showing BL's time [...] (36 months ago, Jun 6, 2021, to Help) |
| I get the message 'temporarily available due to server maintenance' every time I try to login. I can login through the browser. I can't download sets- it says I have [...] (36 months ago, Jun 6, 2021, to Technical Issues) |
| Hi, I've finished a design with 45 lots, and when trying to buy the parts I've discovered there's not a single store in the world (that ships to me) that [...] (36 months ago, Jun 6, 2021, to Help) |
| I have a buyer who marked their order in my store as paid before I could include shipping and invoice them. Since it is marked “paid” I cannot find a way to add the shipping [...] (36 months ago, Jun 6, 2021, to Help) |
| Hello ! I'm can't reproduce a section of a particular model i'm working on When i build it in "Studio", the gap where i'm suppose to put a 1x1 plate is too narrow [...] (36 months ago, Jun 5, 2021, to Help) |
| how do i get a quote if i dont have paypal to purchase my order (36 months ago, Jun 5, 2021, to Help) |
| Ok, I'm not a total newbie, but what is that funny plastic stuff y'all going on about? Ha Ha only kidding. I reckon if the learning curve was about 100 bricks high, [...] (36 months ago, Jun 5, 2021, to Help) |
| Hi I received this email via my personal account. I’m not sure if the buyer didn’t understand to use the BL email. I’m not sure if I’m comfortable with this request. Should I [...] (36 months ago, Jun 4, 2021, to Help) |
| Please forgive me for the noob question; I can't for the life of me figure out how to pull the stock photo for a part. So take (Part 18031) It is now in white #6351361. I [...] (36 months ago, Jun 4, 2021, to Help) |
| Buyer says this is the message when they attempt to checkout "Your items do not meet seller's package dimension requirement. Please remove some items from your cart. Max [...] (36 months ago, Jun 4, 2021, to Technical Issues) |
| Anyone else not receiving order or order payment emails generated by bl? (36 months ago, Jun 3, 2021, to Help) |
| Any idea's about why the yellow box is appearing when UK buyers are trying to checkout from my store? I haven't changed any of my shipping methods or terms lately. (36 months ago, Jun 3, 2021, to Technical Issues) |
| I shipped an order with multiple lots and some of the lots were of brand new parts. We always clean and examine all parts with a magnifying glass before shipping the parts out. [...] (36 months ago, Jun 3, 2021, to Help) |
| When you have many lists, there's a scroll mechanism that kills the right side: it goes out of the window. then disappear. so you lose the button and the relevant data. see [...] (36 months ago, Jun 2, 2021, to Technical Issues) |
| Hello, Next week I will be in Ramstein for few days. Do you know some bricklink store near this place. I need to buy a lot of parts for a MOC. Best regards. Benjamin (36 months ago, Jun 2, 2021, to Help) |
| Please help. I have confirmed my Mac is up to date. In trying to download Studio 2.0, I keep getting this error message: “Studio+2.0.pkg” can’t be opened because Apple cannot [...] (36 months ago, Jun 2, 2021, to Technical Issues) |
| For the same reason that both sellers and buyers have been voicing for years - retaliatory feedback and feedback extortion. TL;DR * Received an order where 57.5% of 'new' [...] (36 months ago, Jun 2, 2021, to Help) |
| Hi all, I have two orders that are marked "received" from the buyers, these order status are uneditable, immediately uneditable and not after 1 week, then I cannot change them [...] (36 months ago, Jun 2, 2021, to Technical Issues) |
| Hi, Going by the photos, I can not determine the difference between 4738a or b. Please help me to understand and what’s your opinion? Thanks (36 months ago, Jun 1, 2021, to Help) |
| OK, so I’m a UK based seller and in the UK we have the option to send packages at a very good price with our postal service, as long as the pieces fit into a ‘large letter’ format [...] (36 months ago, Jun 1, 2021, to Help) |
| im tryîng to change the countries my store will ship to, but can seem to find out how to do it. help appreciated! thanks si (36 months ago, Jun 1, 2021, to Help) |
| I've managed to add 5 items to the catalog but now I cannot add more. When I click on the Add Item to Catalog button it says "The page cannot be displayed because an internal [...] (36 months ago, Jun 1, 2021, to Technical Issues) |
| i've had deletion of a minifig and unsure why this time around, it met your guidelines, it's a complete minifigure, with all correct parts it relates to two figures SH154 [...] (36 months ago, Jun 1, 2021, to Help) |
| I just got an order and it shows paid, however, when I log into PayPal, I see no recent payment or order information (thus I can not ship.) I do notice that the funds [...] (36 months ago, May 31, 2021, to Technical Issues) |
| I just noticed that the order from a buyer (who has a Pennsylvania address) shows payment in Euros, not dollars, should I be concerned, or will PayPal convert it to the [...] (36 months ago, May 31, 2021, to Help) |
| Help please - Just re-opened my store yesterday after seven years. Previously I shipped worldwide, but to allow myself time to get used to updated site etc. I opted ship UK only. [...] (36 months ago, May 30, 2021, to Help) |
| Is there an option to have the easy-buy or autoselect only choose stores that can calculate shipping automatically, rather than having 4-5 shops that show me shipping and one [...] (36 months ago, May 29, 2021, to Help) |
| Hi all! I've closed my store during the pandemic but have finally reopened it. I noticed when I look at my store, there is a notice at the top that says: Seller does not [...] (36 months ago, May 29, 2021, to Help) |
| Does anyone know how to remove a very negative review I left for the wrong seller? I meant to leave it for the invoice above it and once I posted it I realized my mistake. I [...] (36 months ago, May 29, 2021, to Technical Issues) |
| Hello, I falled on a "book/manual/folio from LEGO that is around 1980 i would say. There are drawing-boards from set (in this one there are 3 ones) with the differents [...] (36 months ago, May 29, 2021, to Help) |
| Hello! I do not know why, but how can the NSS still stand when the money is returned to the buyer (on my initiative, including for postal services) and the status "The [...] (36 months ago, May 29, 2021, to Help) |
| How to upload xlsx file to wanted list ? (36 months ago, May 29, 2021, to Help) |
| Hello everyone, I just bought the complete Series 8 American Football Player but there is something off about the Jersey piece. Could anyone with the genuine fig please let me [...] (36 months ago, May 28, 2021, to Help) |
| I just processed an order placed today (5/28/21) from a buyer in Denver, Colorado, USA. I added the shipping cost and changed the status to "Ready" but the sales tax [...] (36 months ago, May 28, 2021, to Help) |
| Is anyone else seeing this? When I click through to the order everything looks OK: user's real name and BrickLink ID are there with a complete and proper address that matches [...] (36 months ago, May 28, 2021, to Technical Issues) |
| HELP! I am very new to BrickLink, ordering on behalf of my son. He has a school project for which we made 6 orders to get everything he needed. The last order had wrong size [...] (36 months ago, May 28, 2021, to Help) |
| (Part 4287) see pic 3 (on red background) what it means? a) b) moulds? two different IDs? two but merged into one? (36 months ago, May 28, 2021, to Technical Issues) |
| Has anyone ever bought anything from the seller “debbiechan”. I would like to know wether or not she is legitimate before I buy something from her. (36 months ago, May 28, 2021, to Help) |
| I was trying to mark an order SHIPPED, But it's not an option in the drop down box. I've already added the tracking number. Have you seen this before? How can I fix this [...] (36 months ago, May 27, 2021, to Help) |
| I have no idea where to go on any of the tabs to block a buyer. I've never had the need to block a buyer. I would greatly appreciate some help. moms (36 months ago, May 27, 2021, to Help) |
| Where do I go to change my store picture? I changed the "MY BL" picture but I cannot find the location to change the store picture. (36 months ago, May 27, 2021, to Help) |
| Hello. New member here. I have been trying to get a quote for shipping for a seller but every time I try it says there is a “technical error” The seller says that I need to [...] (36 months ago, May 27, 2021, to Help) |
| Can anyone can help identify these stickers for me? I know the one on the right is from part# 41748pb055, but I can't find where the other two are from. (36 months ago, May 27, 2021, to Help) |
| I am baffled!! i have had two buyers tell me that they cannot order because a banner says i do not ship to their state. when i pulled up my store, i don't even ship to [...] (36 months ago, May 27, 2021, to Help) |
| hello last week my store got suspend, I have directly contacted the help desk with my explanation and evidence. but until now no response yet file said 1-2 days waiting until [...] (36 months ago, May 27, 2021, to Help) |
| Hello, I saw some stores that used a store banner as a picture. But I don't know how this works. I always thought that only text is possible. (36 months ago, May 27, 2021, to Help) |
| I have a shoppingcart with a seller, where some lots are out of stock. I am not able to remove these Items from my shopping cart - not by using the REMOVE button - not by changing [...] (36 months ago, May 27, 2021, to Technical Issues) |
| When I click on the "Submit request" button on this screen (only grayed out because I hit back after the error), I get an error message and cannot proceed. (36 months ago, May 26, 2021, to Technical Issues) |
| I have been having issues with my new GPU in regards to rendering, the GPU is an Nvidia RTX 3070 and is practically brand new along with the computer itself so I doubt it is [...] (36 months ago, May 26, 2021, to Technical Issues) |
| Asking for admin assistance for order #16361729. Was a buyer who went into NPB (which was completed) and stoplisted. They created a new account with the same name/address [...] (36 months ago, May 26, 2021, to Help) |
| I have no idea what set this goes to. They are LBG 2x2 tile (36 months ago, May 26, 2021, to Help) |
| Hi, I can't request a quote. Each time I try I get an error that says "Technical Problem Continue shopping in this store" I've tried it with multiple sellers. It's [...] (36 months ago, May 26, 2021, to Technical Issues) |
| I buyer sent this message to me. I am trying to place an order, but BrickLink states the Seller has no shipping methods available, and that I should contact you. From the buyers [...] (36 months ago, May 26, 2021, to Technical Issues) |
| Hi, If add items ad bricklink and then type sync in bricksync, the items are back gone in Bricklink. Wich command to I have to type, so that BO has the the same inventory as [...] (36 months ago, May 26, 2021, to Help) |
| I asked Bricklink to open my store and send all required information. emailed several times! No answer - is that the support you will get from them ??? Already disappointed and [...] (36 months ago, May 25, 2021, to Help) |
| Hi I am going to build my 42056, but i am going to upgrade it with RC/motors. Therefore i have made a wanted list, i need 24 diff. tiles/motors in total 136 pieces, but when im [...] (36 months ago, May 25, 2021, to Help) |
| I need some assistance with my Pay Pal account. I receive payments through Pay Pal but for some reason I do not get the opportunity to print a shipping label. The button where [...] (36 months ago, May 25, 2021, to Help) |
| For one of th LEGO websites, I joined it asked about which sets I owned. Was it bricklink? Does this sound vaguely familiar to anyone? (36 months ago, May 25, 2021, to Help) |
| I keep getting a "Something went wrong. Please try again." error when issuing a partial refund. Is there a known issue with refunds not working? (36 months ago, May 25, 2021, to Technical Issues) |
| Hi I was trying to edit the invoice and remove few items, then this came up. Is it something to do with maintenance works? (36 months ago, May 25, 2021, to Help) |
| Does anybody know, if it's possible that the store logo can be uploaded in higher quality? (36 months ago, May 25, 2021, to Help) |
| What is your BrickLink rule of thumb to organizing inventory and pulling orders? I've heard that sorting by parts not color is a good one. Another is cutting/taping your [...] (36 months ago, May 24, 2021, to Help) |
| I do not have a paypal acct. can i use my debit/.credit card? Or is it paypal or bust? thank you. (36 months ago, May 24, 2021, to Help) |
| I have a questio: A Canadian buyer did write me (dutch seller)this: I have a cart of things put together to order but everytime i try to checkout or request the quote [...] (36 months ago, May 24, 2021, to Technical Issues) |
| Hello, We have a problem with seeing the stores page. Does not matter which store it is, everyday at some time this problem occurs. Please help with that. Thank you. (36 months ago, May 24, 2021, to Technical Issues) |
| Where do I find the lot ID for item listed in a BL store (not my store). Instructions listed here not working: Problem Item For Sale Report Help on Problem Item for [...] (36 months ago, May 24, 2021, to Help) |
| Hello, for some reason I cant click the "register address" in the upgrade form... Anyone can help? (36 months ago, May 24, 2021, to Help) |
| I received an order tonight with a shipping address in another country. I've never had a problem with an international order before, but this order came through with zero [...] (36 months ago, May 24, 2021, to Technical Issues) |
| I thought all stores needed to have T&C listed and a shipping policy. Today I found a store with neither of these items that has a part I want to order, and it threw me for a [...] (36 months ago, May 23, 2021, to Help) |
| Can't find these parts - Tire is 24x7mm, looks a lot like 61254, except OD is 24 instead off 23 - 'star' fits on plate, but no lego logo or ID numbers (36 months ago, May 23, 2021, to Help) |
| Hello From last update, When I check some prices in bricklink, I have it in lowest price but it dont work and prices are mixed, lowest and highest... Somebody have same problem [...] (36 months ago, May 23, 2021, to Help) |
| dose any one else have that problem? any suggestion how to solve? (36 months ago, May 23, 2021, to Technical Issues) |
| Good day, melbourne_josh posted in my Discord that there are new fields in the /order resource for VAT. These aren't documented yet. The new fields are: "vat_collected_by_bl": [...] (36 months ago, May 22, 2021, to Technical Issues) |
| Greetings, I was wondering if anyone knows of a guide / website for getting older Lego Light Bricks to light up? Thank you! - Captain Q (Part 6035c01) (36 months ago, May 21, 2021, to Help) |
| Hi, This may have been mentioned elsewhere, so apologies if it is a repeat. I don't seem to be able to see the related items that usually appears beneath the picture it [...] (36 months ago, May 21, 2021, to Help) |
| Vandaag kreeg ik een NSS van een koper die ik inmiddels ( 3 mei) de helft van de order heb terug betaald. Hij is toen akkoord gegaan maar nu dus een NSS. Voor mij de eerste. [...] (36 months ago, May 21, 2021, to Help) |
| Hi All Was just trying to get some imformation about this set, I found it in one of the bulk lots I purchased and Im trying to find out a bit of history of the set as there [...] (36 months ago, May 21, 2021, to Help) |
| Hi, I am trying to use the BricklinkApi class under PHP7 : (URL) I always get a INVALID_SIGNATURE error. "{"meta":{"description":"SIGNATURE_INVALID: Invalid Signature","message":"BAD_OAUTH_REQUEST","code":401}}" [...] (36 months ago, May 21, 2021, to Technical Issues) |
| Hi, I'm very sorry to ask you all for help because I would love to identify a part. I saw it in the list some time ago but now I can't find it anymore and even forgot [...] (36 months ago, May 21, 2021, to Help) |
| Where has the API help page gone to? This is the url but it is not working.. (URL) (36 months ago, May 20, 2021, to Technical Issues) |
| After the recent BrickLink major site update related to VAT on May 18th, the badge indicating there has been new forum messages since the last visit to (URL) is displaying constantly, [...] (37 months ago, May 20, 2021, to Technical Issues) |
| I bought a new computer and then found out that Lego Digital Designer was not longer supported. I found Studio and liked it. Then a little after the update the was a change. [...] (37 months ago, May 20, 2021, to Technical Issues) |
| Until the Brexit update from yesterday the items that had VAT but were sold without VAT show in the PG the value without VAT instead of the appropriate price. Check the images [...] (37 months ago, May 20, 2021, to Technical Issues) |
| What happend with the Thumbnail Gallery ? when choosing "Thumbnail Gallery", it no longer automatically moves to the next page. The next page starts again at "List with Images" [...] (37 months ago, May 20, 2021, to Help) |
| Please help identify those parts. Thanks (37 months ago, May 20, 2021, to Help) |
| I can't seen to find what is the black part in the center : is it 2 separate parts or just one ? Can someone help me find what is it ? Thanks in advance for your help (37 months ago, May 19, 2021, to Help) |
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