| Discussion Forum: Thread 290667 |
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| | | Author: | Statentkt  | | Posted: | May 31, 2021 09:17 | | Subject: | Should I be concerned? | | Viewed: | 233 times | | Topic: | Help | |
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| I just noticed that the order from a buyer (who has a Pennsylvania address) shows
payment in Euros, not dollars, should I be concerned, or will PayPal convert
it to the dollar amount?
Thanks
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| | | | | Author: | peregrinator | | Posted: | May 31, 2021 09:23 | | Subject: | Re: Should I be concerned? | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, Statentkt writes:
| | I just noticed that the order from a buyer (who has a Pennsylvania address) shows
payment in Euros, not dollars, should I be concerned, or will PayPal convert
it to the dollar amount?
Thanks
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It should, unless you accept Euros as a currency.
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| | | | | Author: | rankster | | Posted: | May 31, 2021 09:38 | | Subject: | Re: Should I be concerned? | | Viewed: | 57 times | | Topic: | Help | |
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| If PayPal converts you will lose on their exchange rate. I would ask the buyer
if he/she choose EUR by mistake or would really pay in EUR. If it was just a
mistake you can change it to USD and resend the invoice.
In Help, Statentkt writes:
| | I just noticed that the order from a buyer (who has a Pennsylvania address) shows
payment in Euros, not dollars, should I be concerned, or will PayPal convert
it to the dollar amount?
Thanks
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| | | | | | | Author: | Statentkt | | Posted: | May 31, 2021 11:02 | | Subject: | Re: Should I be concerned? | | Viewed: | 44 times | | Topic: | Help | |
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| How do I change the invoice to only dollars? I was unaware that I hadn’t deleted
Euros (never had this issue before). Does the buyer have to redo the order or
is there a simple fix?
Thanks in advance
In Help, rankster writes:
| | If PayPal converts you will lose on their exchange rate. I would ask the buyer
if he/she choose EUR by mistake or would really pay in EUR. If it was just a
mistake you can change it to USD and resend the invoice.
In Help, Statentkt writes:
| | I just noticed that the order from a buyer (who has a Pennsylvania address) shows
payment in Euros, not dollars, should I be concerned, or will PayPal convert
it to the dollar amount?
Thanks
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| | | | | | | | | Author: | rankster | | Posted: | May 31, 2021 11:07 | | Subject: | Re: Should I be concerned? | | Viewed: | 40 times | | Topic: | Help | |
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| Open the order and at the bottom of the page click Edit Order. Change the "Payment
In Currency" to USD and click Submit Changes. Then adjust the shipping cost,
fees etc. if needed and resend the invoice.
In Help, Statentkt writes:
| | How do I change the invoice to only dollars? I was unaware that I hadn’t deleted
Euros (never had this issue before). Does the buyer have to redo the order or
is there a simple fix?
Thanks in advance
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| | | | | | | | | | | Author: | Statentkt | | Posted: | May 31, 2021 11:49 | | Subject: | Re: Should I be concerned? | | Viewed: | 37 times | | Topic: | Help | |
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| Thank you SO much for your help!
In Help, rankster writes:
| | Open the order and at the bottom of the page click Edit Order. Change the "Payment
In Currency" to USD and click Submit Changes. Then adjust the shipping cost,
fees etc. if needed and resend the invoice.
In Help, Statentkt writes:
| | How do I change the invoice to only dollars? I was unaware that I hadn’t deleted
Euros (never had this issue before). Does the buyer have to redo the order or
is there a simple fix?
Thanks in advance
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| | | | | | | | | Author: | qwertyboy | | Posted: | May 31, 2021 11:58 | | Subject: | Re: Should I be concerned? | | Viewed: | 52 times | | Topic: | Help | |
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| In Help, Statentkt writes:
| | How do I change the invoice to only dollars? I was unaware that I hadn’t deleted
Euros (never had this issue before). Does the buyer have to redo the order or
is there a simple fix?
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Personally, I would just complete the order as-is and take the conversion rate
hit instead of making it a hassle for the customer. After all, the customer placed
a valid order and used a valid currency (according to your shop settings).
Obviously going forward you want to change your shop settings, but I would not
change anything for the current order.
Niek.
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| | | | | Author: | beaverbrick | | Posted: | May 31, 2021 10:01 | | Subject: | Re: Should I be concerned? | | Viewed: | 52 times | | Topic: | Help | |
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| Your terms state that you do accept Euros, so if that's an error you'll
want to change it here...
https://www.bricklink.com/v2/mystore/payments.page
In Help, Statentkt writes:
| | I just noticed that the order from a buyer (who has a Pennsylvania address) shows
payment in Euros, not dollars, should I be concerned, or will PayPal convert
it to the dollar amount?
Thanks
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