Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Re: Angry customer - Brickwilbo (1534) | [...] In addition ask for photos of the damaged parts and ask if the package was damaged too. [...] (36 months ago, Jun 12, 2021, to Help) |
Re: Angry customer - Brickwilbo (1534) | [...] Technically the buyer followed the steps on the Problem Center (URL) Always respond to the NPB in the comment field of the NSS. Explain it's because the timezone [...] (36 months ago, Jun 12, 2021, to Help) |
Re: Cancelling an Order after it was Paid - Brickwilbo (1534) | [...] If you've refunded through PayPal you can click on the Refund link on the Order Details page. With the edit order button you can the payment status as none. Then you [...] (36 months ago, Jun 9, 2021, to Help) |
Re: order page not updating - Brickwilbo (1534) | [...] In the orders received page settings you can select Separate payment status from the order status. Maybe then you can change the payment status to paid and rhen change [...] (36 months ago, Jun 9, 2021, to Help) |
Re: Notes on orders? - Brickwilbo (1534) | [...] When Show My Remarks is unchecked, the order details page can be printed without visible remarks. (36 months ago, Jun 8, 2021, to Help) |
Re: Shipping method order - Brickwilbo (1534) | [...] If you group the methods only the cheapest one for the order with the cheapest group is shown. Or set a Default Shipping Method: Sellers can flag one shipping method [...] (36 months ago, Jun 5, 2021, to Shipping) |
Re: Adding Items to Paid Order - Brickwilbo (1534) | [...] Unless the Refund feature is used 'the system' would probably think the order is still paid. The idea of instant payment-orders is that no order additions can [...] (36 months ago, Jun 2, 2021, to Problem Order) |
Re: Adding Items to Paid Order - Brickwilbo (1534) | [...] No, that's not possible. The seller could refund the payment, change the payment and order status to none and pending. Then you can add a second batch to the order. (36 months ago, Jun 2, 2021, to Problem Order) |
Re: Is it allowed to dropship from TLG ? - Brickwilbo (1534) | [...] No, items must be in hand. (URL) 8. Exact quantity: The quantity of the item that you are listing for sale must not be greater than the quantity you have on hand. (36 months ago, May 24, 2021, to Selling) |
Re: Store with blank terms and conditions - Brickwilbo (1534) | [...] (URL) Terms and Conditions Describe your order processing timeframe, payment terms and any additional fees such as handling fee. Detailed store terms can significantly [...] (36 months ago, May 24, 2021, to Help) |
Re: Refund - Brickwilbo (1534) | [...] No you need to follow the steps of the order cancelation process. (38 months ago, Apr 3, 2021, to Inventories) |
Re: general store coupon - Brickwilbo (1534) | [...] Yes, creating multiple coupons has been disabled for above reason. Sellers can create personalized coupons on request. (39 months ago, Mar 6, 2021, to Suggestions) |
Re: general store coupon - Brickwilbo (1534) | [...] Mass couponing has been disabled years ago to prevent spamming and replaced by the current system. A buyer can contact the store and request a coupon. (39 months ago, Mar 6, 2021, to Suggestions) |
Re: Dates - Brickwilbo (1534) | [...] Correction for my other post. It was unintentionally removed with the new TOS (URL) (URL) (43 months ago, Nov 8, 2020, to Suggestions) |
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