| Discussion Forum: Thread 282646 |
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| | | Author: | bb2068057  | | Posted: | Jan 26, 2021 01:32 | | Subject: | Making it clear you're about to order | | Viewed: | 188 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hi
I have just accidentally ordered a set from a seller, because it wasn't clear
that I was about to place the order.
On Amazon, there is a final page which lists the total order amount including
shipping fees. I was trying to get to the Bricklink equivalent of this page so
that I could see how much delivery would cost, but before I knew it I had an
order confirmation number and so-on.
The fact that the order was about to be placed should be made a *lot* clearer,
especially for new users such as myself.
I managed to send a cancellation request about one minute after placing the order
- let's hope the seller is ok with it 
Thanks in advance
Richiethom
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| | | | | Author: | Build_Zone | | Posted: | Jan 26, 2021 02:19 | | Subject: | Re: Making it clear you're about to order | | Viewed: | 53 times | | Topic: | Suggestions | |
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| In Suggestions, richiethom writes:
| | Hi
I have just accidentally ordered a set from a seller, because it wasn't clear
that I was about to place the order.
On Amazon, there is a final page which lists the total order amount including
shipping fees. I was trying to get to the Bricklink equivalent of this page so
that I could see how much delivery would cost, but before I knew it I had an
order confirmation number and so-on.
The fact that the order was about to be placed should be made a *lot* clearer,
especially for new users such as myself.
I managed to send a cancellation request about one minute after placing the order
- let's hope the seller is ok with it
Thanks in advance
Richiethom
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Hi,
Is the shipping very high?
Maybe you can get some discount?
This is your first order
Worth to ask before you request to cancel the order.
WELCOME TO BRICKLINK GOOD LUCK
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| | | | | Author: | Brickwilbo | | Posted: | Jan 26, 2021 02:38 | | Subject: | Re: Making it clear you're about to order | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, richiethom writes:
| | Hi
I have just accidentally ordered a set from a seller, because it wasn't clear
that I was about to place the order.
On Amazon, there is a final page which lists the total order amount including
shipping fees. I was trying to get to the Bricklink equivalent of this page so
that I could see how much delivery would cost, but before I knew it I had an
order confirmation number and so-on.
The fact that the order was about to be placed should be made a *lot* clearer,
especially for new users such as myself.
I managed to send a cancellation request about one minute after placing the order
- let's hope the seller is ok with it
Thanks in advance
Richiethom
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It already exists as the Submit Order button. 😉
https://www.bricklink.com/help.asp?helpID=10
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| | | | | Author: | Andrsv | | Posted: | Jan 26, 2021 03:13 | | Subject: | Re: Making it clear you're about to order | | Viewed: | 58 times | | Topic: | Suggestions | |
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| I agree with you.
However, some stores has "instant checkout" which let's customers know the
shipping price in advance. If you prefer this, then look for stores with a lightning
bolt icon.
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| | | | | Author: | yorbrick | | Posted: | Jan 26, 2021 04:18 | | Subject: | Re: Making it clear you're about to order | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, richiethom writes:
| | Hi
I have just accidentally ordered a set from a seller, because it wasn't clear
that I was about to place the order.
On Amazon, there is a final page which lists the total order amount including
shipping fees. I was trying to get to the Bricklink equivalent of this page so
that I could see how much delivery would cost, but before I knew it I had an
order confirmation number and so-on.
The fact that the order was about to be placed should be made a *lot* clearer,
especially for new users such as myself.
I managed to send a cancellation request about one minute after placing the order
- let's hope the seller is ok with it
Thanks in advance
Richiethom
|
I agree on the wording. Not so much on the last page but on the preceding ones.
There are warnings that you are about to have items reserved and you are obligated
to purchase but clicking does not place the order and just goes to the next step
of checkout. Maybe have "final step" on the last page is clearer. Or remove warnings
from the earlier pages and only have them on the page that places the order.
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| | | | | Author: | Tracyd | | Posted: | Jan 26, 2021 10:11 | | Subject: | Re: Making it clear you're about to order | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, richiethom writes:
| | Hi
I have just accidentally ordered a set from a seller, because it wasn't clear
that I was about to place the order.
On Amazon, there is a final page which lists the total order amount including
shipping fees. I was trying to get to the Bricklink equivalent of this page so
that I could see how much delivery would cost, but before I knew it I had an
order confirmation number and so-on.
The fact that the order was about to be placed should be made a *lot* clearer,
especially for new users such as myself.
I managed to send a cancellation request about one minute after placing the order
- let's hope the seller is ok with it
Thanks in advance
Richiethom
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If you are paying attention to what you are doing and reading what is going on
it is clear. Don't expect everything to be like Amazon.
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