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| | Author: | Creative_Brick | Posted: | Apr 10, 2021 01:19 | Subject: | Shipping Cost Seems High | Viewed: | 180 times | Topic: | Catalog | Status: | Open | |
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| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
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| | | | Author: | yorbrick | Posted: | Apr 10, 2021 01:39 | Subject: | Re: Shipping Cost Seems High | Viewed: | 77 times | Topic: | Catalog | |
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| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
Just ask the seller. If they don't give shipping fees up front then ask to
cancel.
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| | | | Author: | tjb01527 | Posted: | Apr 10, 2021 03:35 | Subject: | Re: Shipping Cost Seems High | Viewed: | 70 times | Topic: | Catalog | |
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| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
It's another case of selling cheap & then a lot of add ons at checkout!!
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| | | | Author: | cosmicray | Posted: | Apr 10, 2021 08:14 | Subject: | Re: Shipping Cost Seems High | Viewed: | 72 times | Topic: | Catalog | |
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| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
So, obviously, this seller does not have IC enabled. IC would require the system
to calculate a shipping charge, based on seller's parameters, and tell you
about it at checkout. You could then make a decision.
In all honesty, and because of the evolution of BL, sellers which do not clearly
show their shipping costs, and are not on IC, should have a requirement that
they accept an order cancellation request with no repercussions to the buyer.
It would incentivize more sellers to enable IC.
Nita Rae
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| | | | | | Author: | jennnifer | Posted: | Apr 10, 2021 09:57 | Subject: | Re: Shipping Cost Seems High | Viewed: | 55 times | Topic: | Catalog | |
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| In Buying, cosmicray writes:
| It would incentivize more sellers to enable IC.
Nita Rae
|
The only thing that would incentivize IC to me is for it to be designed to actually
function with the USPS system. Does everyone just charge for the highest zone
or aim for somewhere in the middle? I realize that there is only a $.30 - .60
difference for First Class mail at the moment. But, to me, it just feels like
another bug-prone mishmash system BL threw together, didn't finish properly,
and doesn't maintain. I guess what I am saying is I just don't trust
it to work, and I am basically prohibited from testing it in my own shop. The
interface is confusing, the packing dimensions are incomplete...I guess many
sellers are adapting to it despite all this?
Jen
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| | | | | | | | Author: | cosmicray | Posted: | Apr 10, 2021 13:50 | Subject: | Re: Shipping Cost Seems High | Viewed: | 58 times | Topic: | Catalog | |
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| In Buying, jennnifer writes:
| In Buying, cosmicray writes:
| It would incentivize more sellers to enable IC.
Nita Rae
|
The only thing that would incentivize IC to me is for it to be designed to actually
function with the USPS system.
|
Stet (IOW, full agreement, no argument)
| Does everyone just charge for the highest zone
or aim for somewhere in the middle?
|
I keep a spreadsheet with all my sales on it. I note which zone, the weight,
and the class of service. That is tabulated into something that gives me a more
clear picture of what zone are ordering which weights. From that, I can distribute
the USPS zone costs into a rate for each weight band. Some buyers are going to
be charged more, some less, but at the end of the year I should be pretty close
the correct average. Zone 8 is getting a slight advantage, and zones 3-6 are
paying a bit more. While it would be nice for BL to get the zones to be fully
functional, I know that some buyers (i.e. everyone in zone 8) is going wince
when they see the rate they need to pay (for break even). Typically tho, if any
buyer is presented with a rate, and they know there are no more hidden or handling
charges, they buy in and go with it.
In the past 6 months, I've only had one buyer wanting free shipping … and
they were buying for resale on Amazon. So they were trying to make their cost
of acquisition lower, and at my expense. I politely declined.
| I guess what I am saying is I just don't trust
it to work, and I am basically prohibited from testing it in my own shop. The
interface is confusing, the packing dimensions are incomplete...I guess many
sellers are adapting to it despite all this?
|
What some sellers are doing, is opening a second account for testing. As long
as you do not create any real orders (i.e. with an order number assigned) it's
not hurting anything.
If you have any specific questions about getting IC up and running, send me a
Contact.
Nita Rae
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| | | | | | | | | | Author: | Admin_Russell | Posted: | Apr 10, 2021 14:45 | Subject: | Re: Shipping Cost Seems High | Viewed: | 256 times | Topic: | Catalog | |
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BrickLink ID CardAdmin_Russell
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Location: USA, California |
Member Since |
Contact |
Type |
Status |
May 9, 2017 |
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Admin |
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BrickLink Administrator |
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| In Buying, cosmicray writes:
| In Buying, jennnifer writes:
| In Buying, cosmicray writes:
| It would incentivize more sellers to enable IC.
Nita Rae
|
The only thing that would incentivize IC to me is for it to be designed to actually
function with the USPS system.
|
Stet (IOW, full agreement, no argument)
| Does everyone just charge for the highest zone
or aim for somewhere in the middle?
|
I keep a spreadsheet with all my sales on it. I note which zone, the weight,
and the class of service. That is tabulated into something that gives me a more
clear picture of what zone are ordering which weights. From that, I can distribute
the USPS zone costs into a rate for each weight band. Some buyers are going to
be charged more, some less, but at the end of the year I should be pretty close
the correct average. Zone 8 is getting a slight advantage, and zones 3-6 are
paying a bit more. While it would be nice for BL to get the zones to be fully
functional, I know that some buyers (i.e. everyone in zone 8) is going wince
when they see the rate they need to pay (for break even). Typically tho, if any
buyer is presented with a rate, and they know there are no more hidden or handling
charges, they buy in and go with it.
In the past 6 months, I've only had one buyer wanting free shipping … and
they were buying for resale on Amazon. So they were trying to make their cost
of acquisition lower, and at my expense. I politely declined.
| I guess what I am saying is I just don't trust
it to work, and I am basically prohibited from testing it in my own shop. The
interface is confusing, the packing dimensions are incomplete...I guess many
sellers are adapting to it despite all this?
|
What some sellers are doing, is opening a second account for testing. As long
as you do not create any real orders (i.e. with an order number assigned) it's
not hurting anything.
|
I will confirm from the admin side that we will not penalize people for creating
a second account for the purposes of testing IC. No need to contact us to ask
for it. Just don't use it to circumvent stoplists, etc, etc.
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| | | | | | | | | | | | Author: | macebobo | Posted: | Apr 10, 2021 17:06 | Subject: | Re: Shipping Cost Seems High | Viewed: | 63 times | Topic: | Catalog | |
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| In Buying, Admin_Russell writes:
| I will confirm from the admin side that we will not penalize people for creating
a second account for the purposes of testing IC. No need to contact us to ask
for it. Just don't use it to circumvent stoplists, etc, etc.
|
Interesting, my son tried to create an account to help me test and to have his
own account (he's 32) and his account had the buyer privilege revoked. He
went back and forth with customer support and was told it was a duplicate of
my account! This was far from true, he is living here with us due to the pandemic,
there was nothing nefarious going on. So, how does he get his account reinstated?
He does not have ID with my address on it as DMV in our state is CLOSED.
Let me know if you need his account info. He has basically given up on Bricklink
for now.
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| | | | | | | | | | Author: | jennnifer | Posted: | Apr 10, 2021 17:47 | Subject: | Re: Shipping Cost Seems High | Viewed: | 48 times | Topic: | Catalog | |
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| In Buying, cosmicray writes:
| In Buying, jennnifer writes:
| In Buying, cosmicray writes:
| It would incentivize more sellers to enable IC.
Nita Rae
|
The only thing that would incentivize IC to me is for it to be designed to actually
function with the USPS system.
|
Stet (IOW, full agreement, no argument)
| Does everyone just charge for the highest zone
or aim for somewhere in the middle?
|
I keep a spreadsheet with all my sales on it. I note which zone, the weight,
and the class of service. That is tabulated into something that gives me a more
clear picture of what zone are ordering which weights. From that, I can distribute
the USPS zone costs into a rate for each weight band. Some buyers are going to
be charged more, some less, but at the end of the year I should be pretty close
the correct average. Zone 8 is getting a slight advantage, and zones 3-6 are
paying a bit more. While it would be nice for BL to get the zones to be fully
functional, I know that some buyers (i.e. everyone in zone 8) is going wince
when they see the rate they need to pay (for break even). Typically tho, if any
buyer is presented with a rate, and they know there are no more hidden or handling
charges, they buy in and go with it.
|
Thanks for sharing this info. I do see that there is a small trade-off between
exact cost and convenience at check out.
|
In the past 6 months, I've only had one buyer wanting free shipping … and
they were buying for resale on Amazon. So they were trying to make their cost
of acquisition lower, and at my expense. I politely declined.
| I guess what I am saying is I just don't trust
it to work, and I am basically prohibited from testing it in my own shop. The
interface is confusing, the packing dimensions are incomplete...I guess many
sellers are adapting to it despite all this?
|
What some sellers are doing, is opening a second account for testing. As long
as you do not create any real orders (i.e. with an order number assigned) it's
not hurting anything.
|
Yeah, I wouldn't be comfortable doing this. My rep and feedback here mean
a lot to me. (former Admin, contributor, store owner) so I will wait until it's
written in the terms.
|
If you have any specific questions about getting IC up and running, send me a
Contact.
Nita Rae
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That's very kind of you! I appreciate it.
Jen
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| | | | Author: | wendybrowne | Posted: | Apr 10, 2021 16:20 | Subject: | Re: Shipping Cost Seems High | Viewed: | 54 times | Topic: | Catalog | |
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| that shipping cost is outrageous! usa domestic ships for about 3.60 u to 5 ounces.
shop somewhere else!
In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
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| | | | Author: | Heartbricker | Posted: | Apr 11, 2021 22:51 | Subject: | Re: Shipping Cost Seems High | Viewed: | 52 times | Topic: | Catalog | |
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| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
Politely ask the seller if they perhaps made a mistake or maybe meant to assign
that shipping cost to another order because shipping one keychain at the most
(counter prices) is $4.00 in the same state.
If that fails then ask to cancel and assure the seller that you have no intention
of leaving a bad feedback. (That might raise your chance the the seller would
comply)
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| | | | | | Author: | ck.brick.lego | Posted: | Apr 12, 2021 00:44 | Subject: | (Cancelled) | Viewed: | 48 times | Topic: | Catalog | |
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| (Cancelled) |
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| | | | | | | | Author: | Brickwilbo | Posted: | Apr 12, 2021 05:29 | Subject: | Re: Shipping Cost Seems High | Viewed: | 61 times | Topic: | Catalog | |
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| In Buying, ck.brick.lego writes:
| I', speaking from the perspective of international delivery in HK.
HongKong Post does offer rather competitive rates via a service called "E-express",
but due to. Snip. virus such service to many destinations have been shut down.
When I quote, I am forced to choose between cheap surface mail (which takes months)
and premium expensive services.
When I quote I would explain clearly on why the rate is high. And from my perspective,
it is ok to cancel the order if the shipping cost is not within buyer's expectation.
Maybe it goes back to the basic communication, either the seller or the buyer
side.
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Saved your post.
|
In Buying, Heartbricker writes:
| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost? Should I try messaging the seller?
Is there a way I can cancel the order?
|
Politely ask the seller if they perhaps made a mistake or maybe meant to assign
that shipping cost to another order because shipping one keychain at the most
(counter prices) is $4.00 in the same state.
If that fails then ask to cancel and assure the seller that you have no intention
of leaving a bad feedback. (That might raise your chance the the seller would
comply)
|
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| | | | Author: | zorbanj | Posted: | Apr 12, 2021 01:35 | Subject: | Re: Shipping Cost Seems High | Viewed: | 54 times | Topic: | Catalog | |
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| In Buying, Creative_Brick writes:
| I put in an order with a seller for a minifigure keychain and was invoiced $9.00
for shipping. While I understand some shops have fees and some will charge extra
for not meeting a big enough buy or lot limit, the seller specifically listed
in his T&C that he has no fees and there were no lot limits or minimum buys listed
anywhere in his shop. I've never had anyone quote me this high a price on
shipping, especially when the seller lives in the same state that I do. Does
this seem like a reasonable shipping cost?
|
Not from what you've written here.
| Should I try messaging the seller?
|
I would, it could be a mistake.
| Is there a way I can cancel the order?
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https://www.bricklink.com/help.asp?helpID=73&viewType=shop
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