Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Re: Help. Buyer filed an NSS wrongly - jbroman (981) | [...] That is technically a valid reason to start an NSS. (URL) Reach out to your buyer to find out what part is wrong and either resend the part, or offer them a refund for [...]
(4 months ago, Dec 19, 2023, to Selling) |
| Re: My little brother... - jbroman (981) | [...] Hey Cory, Beautiful garden. Stereotypical red house in the background. My best wishes for Rand’s health. Where in Sweden is your brother? My dad moved back to Sweden [...]
(7 months ago, Oct 1, 2023, to Off Topic) |
| Re: Two different invoices? - jbroman (981) | [...] On this page (URL) make sure that Domestic PayPal is not selected. Under Offsite Payments, make sure that Domestic is selected for IBAN. Add the Macro Tags as shown [...]
(8 months ago, Sep 1, 2023, to Help) |
| Re: Does anyone know the best way to do this? - jbroman (981) | [...] It shouldn’t mess up the stats as they are still being “sold” at the listed price, but then covered by a coupon. You will be dinged the BL seller fee for it though. [...]
(8 months ago, Aug 25, 2023, to Help) |
| Re: Canceled Order/ Relisting Items - jbroman (981) | [...] First you have to cancel the order. Refunding does not automatically cancel the order. Follow the directions here: (URL) Or enter the order number here: (URL) [...]
(10 months ago, Jul 12, 2023, to General) |
| Re: Status doesn’t offer shipped - jbroman (981) | [...] Looks like your buyer may have paid offsite, meaning the taxes aren’t going where they’re supposed to. One way to check for this is in PayPal. Is there a line that [...]
(10 months ago, Jul 8, 2023, to Shipping) |
| Re: Failed with error return - jbroman (981) | [...] I’ve only seen this happen when you already have items in your cart from that store and then try to add more from the buy wanted list page. It can also happen if a part [...]
(10 months ago, Jun 17, 2023, to Technical Issues) |
| Re: wanted list - jbroman (981) | [...] Staying within BL, there is a colour comparison at the bottom of this help page: (URL)
(11 months ago, Jun 13, 2023, to Help) |
| Re: Order Status - jbroman (981) | [...] To add to this, if you don’t have those currencies enabled in PayPal, the buyer will get an error.
(11 months ago, May 18, 2023, to Help) |
| Re: Simpsons snake figure - jbroman (981) | [...] What makes you think that it’s not real? If the legs and torso have the LEGO mark, the chances that the head is real is high. Not all real parts have the LEGO logo. [...]
(13 months ago, Apr 1, 2023, to LEGO products) |
| Re: Refunding/canceling order - jbroman (981) | [...] Refunding does not automatically cancel the order. Follow the directions here: (URL) Or enter the order number here: (URL) Alternately, if the buyer still wants the [...]
(13 months ago, Mar 20, 2023, to Selling) |
| Re: Instant Checkout Unavailable - jbroman (981) | [...] Just tried ordering these items. The black and dark red showed the IC unavailable icon. These colours do work with IC at other stores, so must be a setting on your end. [...]
(14 months ago, Mar 16, 2023, to Technical Issues) |
| Re: How is this not feedback manipulation? - jbroman (981) | [...] Unfortunately, since it was sent via email and not the BL message system, the help desk won’t do anything about it. (URL) “Reporting suspected Feedback extortion Please [...]
(14 months ago, Feb 25, 2023, to Feedback) |
| Re: Address Change - jbroman (981) | [...] There are two places for address changes. One is for your BrickLink account and the other is for your store. My BL Account settings... (URL) Store Settings... (URL) [...]
(16 months ago, Jan 17, 2023, to Help) |
| Re: Alternate box designs - jbroman (981) | [...] The first two images are from a non-North American release and the last two images are from a North American version. The USA requires part quantities to be listed on [...]
(16 months ago, Jan 11, 2023, to Catalog) |
| Re: Goodbye... - jbroman (981) | Happy New Year’s Cory! You scared me until I read some other comments
(16 months ago, Jan 1, 2023, to Coupons) |
| Re: Cancelled Order - jbroman (981) | [...] What I have found, and have had confirmed in previous posts, is that the default is to put the parts back into Stockroom A. This can be confirmed by going to your inventory, [...]
(17 months ago, Dec 1, 2022, to Selling) |
| Re: Artemis I Lego Astronauts - jbroman (981) | [...] Legs: (Part 973pb4625c01,110) torso: (Part 970c110pb03,153) helmet: (Part 49663pb01,1) visor: (Part 89159,63) The four LEGO astronauts: Kate: (Minifigure cty1430) head: [...]
(17 months ago, Nov 20, 2022, to Searching) |
| Re: Business name question - jbroman (981) | [...] That being said, in Canada there is a big box store called “The Brick”, so I don’t think that would work as a company name in Canada.
(18 months ago, Nov 12, 2022, to Help) |
| Re: GST Applied to Canadian BrickLink Fees - jbroman (981) | [...] Yes. I realized my mistake after hitting post. I looked at it again, and it didn’t look right. I should have canceled my post and redone it, but had to go out.
(18 months ago, Nov 6, 2022, to Taxes) |
| Re: GST Applied to Canadian BrickLink Fees - jbroman (981) | [...] It will change depending on your province. 3.05% (3% fee + 5% GST) in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, [...]
(18 months ago, Nov 5, 2022, to Taxes) |
| GST Applied to Canadian BrickLink Fees - jbroman (981) | I'm sure some of you Canadian sellers have noticed that BL has started to add GST/HST or QST/PST/RST to our BL fees. In an email from BL on 3 October 2022 they stated: "Canadian [...]
(18 months ago, Nov 5, 2022, to Taxes) |
| Re: Purpose of BL v3 "active elements only" ? - jbroman (981) | [...] When I check white 2x bricks, it changes from 896 to 859. When looking at another category with fewer parts (Plant, Tree), I noticed that the two parts that was [...]
(18 months ago, Oct 31, 2022, to Help) |
| Re: Canceling a Paid Order - jbroman (981) | [...] The buyer has up to 7 days to change it back. Ask your buyer to change it back and then you can cancel
(18 months ago, Oct 26, 2022, to Help) |
| Re: Canceling a Paid Order - jbroman (981) | [...] Go to edit order (between the order ID and date). The icon looks like two pieces of paper. On that page you can change the payment status from completed to none. [...]
(18 months ago, Oct 25, 2022, to Help) |
| Re: Architect House - jbroman (981) | [...] Technically no. It is set to display only. But the instructions are available, so you can build it using the instructions. At the end, you can then upload the finished [...]
(18 months ago, Oct 21, 2022, to Related Software) |
| Re: Return to Sender: No Such Street - jbroman (981) | [...] Contact the buyer to check the address. Double check to see if the address on the package is correct. You may have transposed a number. Also, check Google maps to see [...]
(19 months ago, Oct 17, 2022, to Help) |
| Re: Paypal onsite or offsite? - jbroman (981) | [...] The problem with this is that buyers who should pay onsite due to taxes etc. may choose offsite and then the taxes don’t go to where it’s supposed to go. Then you’re [...]
(19 months ago, Oct 11, 2022, to Payment Methods) |
| Re: Lego Part? - jbroman (981) | [...] That’s (Part 78258,5) And why would the Stig hold a Playmobile part (in your other photo)?
(19 months ago, Oct 9, 2022, to Help) |
| Re: Convert PDF to studio - jbroman (981) | [...] Import the MOC to a BrickLink wanted list via XML. (URL) Then follow these instructions in Studio. (URL) You will have to build the MOC yourself in Studio. The [...]
(19 months ago, Oct 8, 2022, to Help) |
| Re: Collect Taxes tab disappeared!! - jbroman (981) | [...] As you just started selling here, you don't need to collect GST/HST or QST until you have sales of more than $30,000 per quarter (unless you have sales elsewhere [...]
(19 months ago, Oct 7, 2022, to Help) |
| Re: Orders placed is empty - jbroman (981) | [...] Orders are purged after six months. There may still be a way you can see the orders by downloading them. See this help page. (URL)
(19 months ago, Oct 2, 2022, to General) |
| Re: Ignored by helpdesk for over 30 days - jbroman (981) | [...] First, did you register on the help desk site. It is separate from the normal BrickLink login and requires its own login registration. Second, If you settled the NSS, [...]
(19 months ago, Sep 28, 2022, to General) |
| Re: Adding shipping after order is paid - jbroman (981) | [...] There is another way then refunding and re-invoicing. 1. Set the payment to none from received. If it set to anything else, you may need to do it two steps by first [...]
(19 months ago, Sep 27, 2022, to Selling) |
| Re: Item removed not returned to inventory - jbroman (981) | [...] I’ve found that when you have an OIRR or canceled order, the parts go back to your inventory but are listed under Stockroom A. Take a look there and you’ll probably find [...]
(19 months ago, Sep 26, 2022, to General) |
| Re: Editing Colours in a Wanted List - jbroman (981) | [...] The only way your issue is colour related is if the part doesn't exist in that colour. If you still want to try to change the colour, use the following (but skip [...]
(19 months ago, Sep 26, 2022, to Wanted) |
| Re: No one responding to help requests? - jbroman (981) | [...] Should they hire some volunteer admins (like cat and forum admins) to help run the help desk? Might get some of the mundane easy stuff out of the way faster.
(19 months ago, Sep 24, 2022, to Problem) |
| Re: Should I file NSS? - jbroman (981) | [...] Insurance is there for the benefit of the seller. He should be checking with USPS and file a claim with them to at least get the shipping cost back. That being said, [...]
(19 months ago, Sep 24, 2022, to Problem Order) |
| Re: Item Color on Wanted List - jbroman (981) | [...] Careful though. This won't work if the colour already exists in that wanted list. In that case you need to do it manually. Also, if you need to keep some in the original [...]
(19 months ago, Sep 23, 2022, to Wanted) |
| Re: Shared methods gone? - jbroman (981) | [...] I was just able to add a shipping method by using a shared method. Are you going from the shipping page of your store settings?
(20 months ago, Sep 16, 2022, to Shipping) |
| Re: Missing item during upload - jbroman (981) | [...] Try uploading it directly from Studio. It’s one of the buttons on the upper right. (Middle one?) When uploading a file, it should tell you the problem part. Usually [...]
(20 months ago, Sep 15, 2022, to Help) |
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