Discussion Forum: Thread 336519

 Author: leopard37 View Messages Posted By leopard37
 Posted: Mar 16, 2023 00:07
 Subject: Instant Checkout Unavailable
 Viewed: 62 times
 Topic: Technical Issues
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leopard37 (4526)

Location:  Canada, Alberta
Member Since Contact Type Status
Jul 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leopard37
I have numerous items that have no missing information, yet show up as instant
checkout unavailable. Is there a reason why this is occurring? Is there a fix
to enable these items?

I've attached an example.

Thanks in advance,

Tyson.
 
 Author: jbroman View Messages Posted By jbroman
 Posted: Mar 16, 2023 09:10
 Subject: Re: Instant Checkout Unavailable
 Viewed: 40 times
 Topic: Technical Issues
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jbroman (983)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big Boy's Bricks
In Technical Issues, leopard37 writes:
  I have numerous items that have no missing information, yet show up as instant
checkout unavailable. Is there a reason why this is occurring? Is there a fix
to enable these items?

I've attached an example.

Thanks in advance,

Tyson.

Just tried ordering these items.
The black and dark red showed the IC unavailable icon.

These colours do work with IC at other stores, so must be a setting on your end.

What happens if you delete the listing and then re-add it?

During the checkout process, it showed this error under all but the request for
invoice shipping method.

  “Instant Checkout/Invoice is not currently available for this method due to missing item information.“

It can’t be a shipping setting as it lets the other colours go through as IC.

It also gave me the AB, QC, NWT, NV, YK Package shipping method, instead of BC,
MB.

On that note, BC and MB should be treated the same as AB, QC etc. we only pay
the GST, that is until BL gets their Canadian tax situation sorted out

Also, you have your PayPal me address listed under payment policies. You should
probably remove that so buyers have to use on-site and can’t just send you the
payment directly, thereby avoiding BL tax collection.
 Author: leopard37 View Messages Posted By leopard37
 Posted: Mar 16, 2023 15:14
 Subject: Re: Instant Checkout Unavailable
 Viewed: 32 times
 Topic: Technical Issues
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leopard37 (4526)

Location:  Canada, Alberta
Member Since Contact Type Status
Jul 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leopard37
In Technical Issues, jbroman writes:
  In Technical Issues, leopard37 writes:
  I have numerous items that have no missing information, yet show up as instant
checkout unavailable. Is there a reason why this is occurring? Is there a fix
to enable these items?

I've attached an example.

Thanks in advance,

Tyson.

Just tried ordering these items.
The black and dark red showed the IC unavailable icon.

These colours do work with IC at other stores, so must be a setting on your end.

What happens if you delete the listing and then re-add it?

During the checkout process, it showed this error under all but the request for
invoice shipping method.

  “Instant Checkout/Invoice is not currently available for this method due to missing item information.“

It can’t be a shipping setting as it lets the other colours go through as IC.

It also gave me the AB, QC, NWT, NV, YK Package shipping method, instead of BC,
MB.

On that note, BC and MB should be treated the same as AB, QC etc. we only pay
the GST, that is until BL gets their Canadian tax situation sorted out

Also, you have your PayPal me address listed under payment policies. You should
probably remove that so buyers have to use on-site and can’t just send you the
payment directly, thereby avoiding BL tax collection.

Well the BC government disagrees with you. According to your province I'm
required to collect and remit BC provincial tax. You may want to review when
you charge provincial tax.

BL defaults to the lowest shipping option automatically, unfortunately users
have to change to the correct province manually.

Having my PayPal address visible does not allow people to circumvent BL tax,
as it only accepts automatic payments from the States on the shipping setting.

Thanks for the feedback.

Tyson.