Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jbroman  | | Posted: | Dec 19, 2023 11:44 | | Subject: | Re: How to refund and change the final amount | | Viewed: | 30 times | | Topic: | Help | |
| In Help, CynaBricks writes:
| | Hello everyone,
I would like to refund a buyer because the shipping cost was a little less than
expected. As we're taxed on the final amount, I'd like this refund to
appear on my order so that I'm not taxed on an amount I didn't receive
in the end. I do see a "refund" column on the order page but I can't
enter anything in it and I can't change the shipping amount as the order
has already been paid. Do you know how to change this shipping amount so that
the final amount of my order is correct? Thank you in advance and happy holidays!
Nadia
|
Use the refund button on the order page.
|
 |
| Author: | jbroman | | Posted: | Dec 19, 2023 11:20 | | Subject: | Re: Help. Buyer filed an NSS wrongly | | Viewed: | 67 times | | Topic: | Selling | |
| In Selling, JamesHall writes:
| | One of my orders to South Korea, the buyer has placed an NSS and he has told
me he has received it, the reason he filed it was because one part was the wrong
colour. I have no idea what to do.
|
That is technically a valid reason to start an NSS.
https://www.bricklink.com/help.asp?helpID=110
Reach out to your buyer to find out what part is wrong and either resend the
part, or offer them a refund for the part including shipping.
They shouldn’t be penalized for not getting everything they ordered.
After that is done the buyer should remove the NSS.
Of course they may have ordered the wrong part and if you sent what they ordered,
then they should remove the NSS.
|
|
| Author: | jbroman | | Posted: | Dec 15, 2023 03:19 | | Subject: | Re: A Gentle Soul... | | Viewed: | 40 times | | Topic: | Off Topic | |
| Cory,
My heartfelt condolences on the loss of your brother.
Cherish the memories.
Johan
|
| Author: | jbroman | | Posted: | Nov 27, 2023 20:26 | | Subject: | Re: Can I find when I listed something that sold? | | Viewed: | 30 times | | Topic: | Sales | |
| In Sales, sixf00t4 writes:
| | I know we can see when we added items to inventory as a seller, but someone bought
something from me and I can't find it. Knowing when I added it to my inventory
might give me a clue on where it is. How can I find that?
|
If you had it set to keep in inventory after sold, it will show in your inventory
when it was listed and last sold.
|
| Author: | jbroman | | Posted: | Oct 1, 2023 22:15 | | Subject: | Re: My little brother... | | Viewed: | 43 times | | Topic: | Off Topic | |
| In Off Topic, popsicle writes:
Hey Cory,
Beautiful garden.
Stereotypical red house in the background.
My best wishes for Rand’s health.
Where in Sweden is your brother?
My dad moved back to Sweden about 15 years ago after 35 years in Canada. He lives
in Bålsta, about 55 km (34 miles) NW of Stockholm.
Johan
|
|
| Author: | jbroman | | Posted: | Sep 19, 2023 16:10 | | Subject: | Re: Excluding an incorrect part from Wanted List | | Viewed: | 25 times | | Topic: | Wanted | |
| In Wanted, SylvainLS writes:
| | In Wanted, forwildlife writes:
| | Hi there,
I am new to Bricklink.
|
Hi and welcome 
| | […]
One of the items I want is a particular set of instructions, which comes in two
parts/sets. I want both sets 1 and 2 of these.
When I use the auto-select button to find the shortest list of sellers to complete
my wanted list, it's pretty awesome apart from one issue. A seller has listed
the set 2 only of the instructions I want, and the auto select thinks that item
is now found. I'd like to exclude that particular (set 2 only) item as it's
not what I want and then resubmit auto select to create a shortlist of sellers
that sells the full wanted list.
|
IIUC, it’s the same item (instructions) but it appears in two sets?
If there’s only one entry in the catalogue, there’s no way to differentiate the
sets they came from but by comments added by the sellers.
It’s like saying you want one
from a particular set and only from this set (not from other sets, not from PaB…).
If I understood wrong, please tell us exactly the items you want, it will be
clearer 
|
I think he means that the instructions comes as two books.
For the OP, the only way to exclude that seller, is to stop list them. Then that
seller will not come up in any of your searches.
Also, search the forum for previous help on wanted lists. There is a lot of good
information on how to search and to buy (i.e. don't use Easy Buy).
|
|
| Author: | jbroman | | Posted: | Sep 1, 2023 02:10 | | Subject: | Re: Two different invoices? | | Viewed: | 30 times | | Topic: | Help | |
| In Help, Baarlo_Bricks writes:
| | Can I make two different invoices, one for domestic and one for international?
I see domestic buyers sometimes pay via PayPal as it's in our invoice. But
we force them (as in no other option) to use IBAN as it's free and common
in The Netherlands. PayPal always has additional costs and on small orders it
makes you might even lose money on it.
Regards,
Dennis
|
On this page https://www.bricklink.com/v2/mystore/payments.page make sure that
Domestic PayPal is not selected.
Under Offsite Payments, make sure that Domestic is selected for IBAN.
Add the Macro Tags as shown in the picture to the default invoice template. The
Invoice template can be found here: https://www.bricklink.com/v2/mystore/message_templates.page
PAYMENTTYPE-EQ:18 is IBAN
PAYMENTTYPE-EQ:27 is PayPal onsite
Further payment types can be found here https://www.bricklink.com/help.asp?helpID=662
BL will use the Macro Tag to only show the payment instruction related to the
payment type.
Domestic buyers will then only have IBAN as a payment choice and International
will only have PayPal onsite.
You can test to see if these settings work, by clicking on the invoice button
on old orders. Just don't send the invoice again.
Let us know if it works for you.
Johan
|
|
|
| Author: | jbroman | | Posted: | Aug 25, 2023 21:30 | | Subject: | Re: Does anyone know the best way to do this? | | Viewed: | 52 times | | Topic: | Help | |
| In Help, Amazingly writes:
| | I want to give my nephew a MOC for his birthday and the 2nd half for Christmas.
I have all the parts needed in my store. It will take forever to type in each
part and manually edit the amount. I also need to do this to see the remark on
where each part is located. I think giving my brother a coupon that would cover
the entire order is best since it would take the parts out of inventory and tell
me where they are at. Does that mess up the stats?
Anyone know of the best way to do this?
Thanks for your help.
|
It shouldn’t mess up the stats as they are still being “sold” at the listed price,
but then covered by a coupon.
You will be dinged the BL seller fee for it though.
You can always look for the parts by looking at the wanted list in your store.
You will see the remarks that way, but will still need to remove them from your
store manually.
If the BL fee isn’t an issue, the easiest way would be to send the MOC studio
file, or wanted list XML file, to your brother so he can create a wanted list
and then buy from your store.
|
|
| Author: | jbroman | | Posted: | Aug 12, 2023 02:18 | | Subject: | Re: JW115 package dimensions incorrect | | Viewed: | 40 times | | Topic: | Catalog | |
| In Catalog, Hal8472 writes:
| | Hello
Please change JW115 From 2.6 x 4.3 x 2 cm To 2.6 x 4.3 x 1 cm
This is a significant difference for Canadian shipping as under 2cm permits oversized
envelope. As it is identified, its not permitted.
Thanks
Andrew
|
You can always change your dimensions in your inventory. Or change it to weight
bound instead of volume bound
|
|
| Author: | jbroman | | Posted: | Jul 12, 2023 00:38 | | Subject: | Re: Canceled Order/ Relisting Items | | Viewed: | 37 times | | Topic: | General | |
| In General, Darkcorner84 writes:
| | I gave someone who paid a full refund through brick link. Can you relist all
the stuff all at once or do you have to manually do it.
|
First you have to cancel the order.
Refunding does not automatically cancel the order.
Follow the directions here:
https://www.bricklink.com/help.asp?helpID=74
Or enter the order number here:
https://www.bricklink.com/retractOrder.asp
If you initiate a cancellation, you have the option to have the parts in the
order uploaded back into your inventory, and to edit them at the same time. You
can choose to have them placed in regular inventory, or in stockroom. And you
will be cued to a choice about sending out notifications.
What I have found, and have had confirmed in previous posts, is that the default
is to put the parts back into Stockroom A.
This can be confirmed by going to your inventory, sort by Stockroom A and then
sorting by reverse quantity. This will show any parts with any quantity in the
stockroom.
|
|
| Author: | jbroman | | Posted: | Jul 8, 2023 02:10 | | Subject: | Re: Status doesn’t offer shipped | | Viewed: | 45 times | | Topic: | Shipping | |
| In Shipping, KACL writes:
| | In Shipping, peregrinator writes:
No, it does not. The only status options that it shows are Pending, Processing,
Ready, and Packed. I’ve supplied the tracking information to the buyer so he
is aware that it is on its way. I double checked PayPal to see if I could find
something on there that I had missed but I didn’t see anything that looked off.
|
Looks like your buyer may have paid offsite, meaning the taxes aren’t going where
they’re supposed to.
One way to check for this is in PayPal.
Is there a line that says “partner fee”?
This would be the state tax that BrickLink collects on your behalf.
If that line is not there, your buyer paid offsite.
If that is the case, you will need to refund the buyer and have him pay via PayPal
on-site (through BrickLink).
|
|
| Author: | jbroman | | Posted: | Jun 17, 2023 16:53 | | Subject: | Re: Failed with error return | | Viewed: | 34 times | | Topic: | Technical Issues | |
| In Technical Issues, Eddie2134 writes:
| | When i go to create a cart a message at the top saying "failed with error
return" appears, a red button saying "fix" replaces the edit button
and I cant seem to work out whats I need to do.
|
I’ve only seen this happen when you already have items in your cart from that
store and then try to add more from the buy wanted list page.
It can also happen if a part is sold in the time between selecting the store
and making the cart.
Any “errors” will be shown when you click fix.
Any parts with an error will be highlighted in a red box will have a line stating
the error.
Usually the error is “you can not buy more than is available”.
|
|
| Author: | jbroman | | Posted: | Jun 13, 2023 20:36 | | Subject: | Re: wanted list | | Viewed: | 28 times | | Topic: | Help | |
| In Help, SylvainLS writes:
| | In Help, thelegoman writes:
| | hello,
Is there a way to change colors in wanted list to current Lego colors? For
example I have parts in Dark Bluish Grey in my wanted list from my creation in
the studio but I would like to change them to Dark Stone Grey. When I pull up
the color chart it doesn't have Dark Stone Grey. Am I missing something?
Thanks in advance.
Eric
|
Hi,
BrickLink uses its own colour names. LEGO’s Dark Stone Grey is called Dark Bluish
Gray by BrickLink.
And Studio, being made by BrickLink and linked to BrickLink’s catalogue, uses
BrickLink’s colours
See this website http://www.ryanhowerter.net/colors.php to see the match between
LEGO’s, BrickLink & Studio’s, and other AFOL’s colour numbers and names.
|
Staying within BL, there is a colour comparison at the bottom of this help page:
https://www.bricklink.com/help.asp?helpID=2594
|
|
| Author: | jbroman | | Posted: | Jun 12, 2023 19:21 | | Subject: | Re: revoked account but no multiple accounts | | Viewed: | 83 times | | Topic: | Terms and Policies | |
| In Terms and Policies, wagnerio writes:
| | Dear community,
I completed my detailed verification process on Sunday. One day later my store
was suspended and all my inventory was removed.
The reason was "multiple accounts" but I never had any other accounts
or stores. I just contacted the support for clarification. Maybe I could find
out more about this other account. The response didn't give any further details
like another account name. I also asked my neighbour who already is an experienced
seller. Maybe it could be an issue that two stores have their offices in the
same building? But we don't think this shouldn't be a problem. He also
had no clue and recommended me to ask the community. Any ideads how I could find
out more about the issue and how to solve it? What was my fault here? I don't
have any other account to use as stated. I'm confused and just hope to find
some answers. Thanks in advance.
Here is the original reason:
"You have multiple accounts. This is a violation of our Terms of Service.
In the “Eligibility” section of our Terms of Service it states:
"You are limited to one (1) account on this Site unless we have granted you
permission to have additional accounts, such permission being in our sole discretion.
You may access the Site with your account credentials. You may not transfer or
sell your account or account credentials to another party.”
Your wagnerio account has been revoked. You can still use your other account,
[insert other BrickLink account username]."
|
Is the other account name close to yours?
In the same county?
You can look up where the other account is here https://www.bricklink.com/members.asp?utm_content=subnav
If you haven’t already done so, go to the help desk and register there (it’s
separate from your normal BL account).
Create a trouble ticket and they will look into quickly.
Good luck
|
|
| Author: | jbroman | | Posted: | May 18, 2023 23:34 | | Subject: | Re: Order Status | | Viewed: | 46 times | | Topic: | Help | |
| In Help, SezaR writes:
| | In Help, tradingjoes writes:
| | I cannot change my order status from “packed” to “shipped” on an order. I keep
getting an error message every time I try to do that. The buyer has paid. I sent
them an invoice on PayPal. I also sent them one on Bricklink (first time doing
that. So I am wondering if that is causing the problem because maybe the buyer
paid the invoice on PayPal and not through Bricklink?
|
You accept payments in so many currencies. Are you sure you want this?
If a buyer pay you in for example Australian dollars, you receive the payment
in Australian dollars and it goes to your PayPal balance. When you want do exchange
it to American dollar, PayPal deducts 4% of it.
|
To add to this, if you don’t have those currencies enabled in PayPal, the buyer
will get an error.
|
|
| Author: | jbroman | | Posted: | May 13, 2023 00:02 | | Subject: | Re: Grey Poupon ice cream | | Viewed: | 36 times | | Topic: | Off Topic | |
| In Off Topic, Stuart9 writes:
Why?
I just don't know why you would want to try some of these.
|
|
| Author: | jbroman | | Posted: | May 10, 2023 23:15 | | Subject: | Re: X346 vs 41669 and other part numbers | | Viewed: | 43 times | | Topic: | Catalog Identification | |
| In Catalog Identification, Give.Me.A.Brick writes:
| | | | The x numbers come from the community (namely Peeron), and they should be retained
as the main part number whenever possible. Part numbers really should only be
corrected when they are wrong. x numbers are not temporary designations and they
are not incorrect. bb numbers are temporary and maybe changed when the true number
is discovered.
|
So what about [p=2543,5] that used to be x70
or [p=6093,86] that used to be x104
and other parts numbers that changed recently such as rubbers, etc?
I thought the goal was to get rid of xXXX numbers whenever an official LEGO number
was known, but you say otherwise, so why the above examples have changed?
|
Looks like those have gone back to x numbers
|
|
| Author: | jbroman | | Posted: | May 7, 2023 00:32 | | Subject: | Re: Why shipping is so expensive for small orders | | Viewed: | 56 times | | Topic: | Shipping | |
| In Shipping, what writes:
| | Recently I am looking for the star wars minifigs that I missed ( around 40) on
bl, the one seller usually have only a have 1-2 that I want, I usually look for
Europe sellers because shipping from us seller starting from 10 usd while Europe
seller from around 4 euro, but recently I try to place a us order for 3 minifigs
and the shipping was around us$20 (term said start from 3us so I give it a try),
yesterday I asked a quote for 4 minifigs cost are hnd 45 euro, the bl automatic
shipping starting from 9 euro, so I asked a seller for a quote for cheapest untracked
shipping, terms said shipping starts from 1.6 euro, but the quote ended up around
11 euro plus 5 euro for charges, this is out of portion, I notice the shipping
inflated after bl calculate shipping automatically.
Does anyone have the same feeling? And any good suggestions? Thanks
|
There are some countries where it is very expensive for international shipping.
The destination will also determine the cost.
Yes, there are some sellers who pad the shipping costs, but not all.
BrickLink, as a company, does not calculate the shipping costs, that is up to
the seller to calculate.
The seller’s shipping terms may have a broad range of prices. With the “from”
price being the closest destination. Some have prices listed by country.
If you are really curious, you can always go to the post office website of the
seller’s country, and check on the cost yourself.
|
|
| Author: | jbroman | | Posted: | Apr 1, 2023 18:43 | | Subject: | Re: Simpsons snake figure | | Viewed: | 57 times | | Topic: | LEGO products | |
| In LEGO products, sasquatch_eater writes:
| | How do I tell if a lego simpsons snake head is genuine lego or not?
|
What makes you think that it’s not real?
If the legs and torso have the LEGO mark, the chances that the head is real is
high.
Not all real parts have the LEGO logo.
Try looking for a small logo, part number or a “C” inside the head.
|
|
| Author: | jbroman | | Posted: | Mar 20, 2023 00:29 | | Subject: | Re: Refunding/canceling order | | Viewed: | 47 times | | Topic: | Selling | |
| In Selling, ashandriuolo13 writes:
| | Hi guys, new here. I have an order I need to cancel. For reference, the buyer
chose local pick up as the shipping method but actually wanted the item shipped.
My guess is they tried to skip out on the shipping price. I refunded them their
total, does refunding them automatically cancel their order? Or is there another
step I have to take for it to be fully canceled? Thanks for any help!
|
Refunding does not automatically cancel the order.
Follow the directions here:
https://www.bricklink.com/help.asp?helpID=74
Or enter the order number here:
https://www.bricklink.com/retractOrder.asp
Alternately, if the buyer still wants the item, you can set the order to ready,
input the shipping cost and re-invoice them.
I find that "local pick-up" will always be the default shipping method
listed as there is no shipping cost. It is very easy for a buyer to miss this
and just skip through this step to order.
Sometimes it is easier to have this shipping method listed as "Request for
invoice/Local Pickup". It won't be eligible for IC though.
|
|
| Author: | jbroman | | Posted: | Mar 16, 2023 09:10 | | Subject: | Re: Instant Checkout Unavailable | | Viewed: | 40 times | | Topic: | Technical Issues | |
| In Technical Issues, leopard37 writes:
| | I have numerous items that have no missing information, yet show up as instant
checkout unavailable. Is there a reason why this is occurring? Is there a fix
to enable these items?
I've attached an example.
Thanks in advance,
Tyson.
|
Just tried ordering these items.
The black and dark red showed the IC unavailable icon.
These colours do work with IC at other stores, so must be a setting on your end.
What happens if you delete the listing and then re-add it?
During the checkout process, it showed this error under all but the request for
invoice shipping method.
| | “Instant Checkout/Invoice is not currently available for this method due to missing item information.“
|
It can’t be a shipping setting as it lets the other colours go through as IC.
It also gave me the AB, QC, NWT, NV, YK Package shipping method, instead of BC,
MB.
On that note, BC and MB should be treated the same as AB, QC etc. we only pay
the GST, that is until BL gets their Canadian tax situation sorted out
Also, you have your PayPal me address listed under payment policies. You should
probably remove that so buyers have to use on-site and can’t just send you the
payment directly, thereby avoiding BL tax collection.
|
|
| Author: | jbroman | | Posted: | Mar 6, 2023 22:52 | | Subject: | Re: Wanted List: Updating "Have" is broken | | Viewed: | 34 times | | Topic: | Technical Issues | |
| In Technical Issues, pstein writes:
| | Anytime I try to update the quantity the error message "Only one item/color
combination is allowed per wanted list". I'm trying to adjust from 0
to 1. No issues from the other day, just all of a sudden.
Any help is appreciated.
|
The error points to an error in *ANY* of your wanted lists. This was not caused
by you, but is a side effect of a merge on the catalog side. You have to first
correct the duplicate in the list that is causing the problem, then continue
editing the wanted list you want to change.
There should be a warning sign next to the wanted list that is causing the problem.
|
|
| Author: | jbroman | | Posted: | Mar 1, 2023 00:48 | | Subject: | Re: The Five Most Feared Words | | Viewed: | 69 times | | Topic: | Off Topic | |
| In Off Topic, peregrinator writes:
| | The five most feared words for BrickLinkers in the USA:
"In Transit, Arriving On Time"
|
I though it was "I didn't receive my order".
|
|
| Author: | jbroman | | Posted: | Feb 25, 2023 15:36 | | Subject: | Re: How is this not feedback manipulation? | | Viewed: | 100 times | | Topic: | Feedback | |
| In Feedback, infinibrix writes:
| | In Feedback, UTLF writes:
| | It's not really feedback manipulation if there's an error with the order;
the guy bought 12 parts and got 10, reached out, and what they said is fair -
they gave you a chance to fix the issue, and if not, they would leave a neutral/negative
Neutral would be reasonable, but a negative would be too far - instead of coming
to the forums, why not try to resolve with the customer first?
|
But it is feedback manipulation! in other words blackmail i.e If you don't
do this I will do this?
The buyer is entitled to have the matter resolved to their satisfaction but if
I was the seller I would be telling the buyer not to bring feedback into discussion
as the feedback is for them alone to decide upon once the transaction is completed.
It should never be used as a bargaining tool especially since when a seller refunds
a buyer they want it to be clear that they've resolved the issue themselves
out of their own goodwill and not just because of their backs being against the
wall due unnecessary threats which will only be frustrating from a seller perspective!
|
Unfortunately, since it was sent via email and not the BL message system, the
help desk won’t do anything about it.
https://www.bricklink.com/help.asp?helpID=97&q=Email+
“Reporting suspected Feedback extortion
Please note that we can't accept reports of Feedback extortion received through
email outside of BrickLink because these can be easily falsified. In order to
protect you, we recommend you always use the BrickLink Contact form to communicate
with your buyer or seller.”
|
|
|
| Author: | jbroman | | Posted: | Jan 17, 2023 21:29 | | Subject: | Re: Address Change | | Viewed: | 36 times | | Topic: | Help | |
| In Help, Koldpizzza writes:
| | I changed my address in the system but whenever I go to finalize my purchase,
it says it's going to ship to my previous address.
|
There are two places for address changes. One is for your BrickLink account and
the other is for your store.
My BL Account settings...
https://www.bricklink.com/pref_general.asp?rD=Y
Store Settings...
https://www.bricklink.com/v2/mystore/management.page
Scroll all the way to the bottom of the page and there's a Store Address.
Note: this will not change your address on any existing orders.
If you change the country, you will need to reapply to reopen your store.
|
|
| Author: | jbroman | | Posted: | Jan 15, 2023 02:52 | | Subject: | Re: Administration | | Viewed: | 84 times | | Topic: | Buying | |
| In Buying, MarshMan80 writes:
| | Good day administration. I have a buyer that is blackmailing me and if you could
reach out to me ASAP I would appreciate that.
Marshal
|
You can also report the member here:
https://www.bricklink.com/problemMember.asp
|
|
| Author: | jbroman | | Posted: | Jan 11, 2023 12:22 | | Subject: | Re: Alternate box designs | | Viewed: | 24 times | | Topic: | Catalog | |
| In Catalog, Alizarin writes:
| | Hello,
I was recently looking up a set online, and came across images of it with two
different box designs. From what I can tell comparing the boxes of both types,
the two designs of boxes have the same box dimensions. It is just the visuals
on the box that are different. The set is 4884 Wild Hunters, from 2005
Would Bricklink care about differentiating between the two design types? I know
for some sets they make a note of different box designs, such as 10242-1 or 10220-1,
but I don't know if they are not as concerned if there is no change in the
size of the box, just a change in the visuals.
Attached below are some images to show the difference between the two designs
of boxes. The first 2 images are of one design, and the last 2 are of the other
design. Sorry for the blurry images for some, it is hard to find good images
online.
Any insight would be appreciated,
Alizarin
|
The first two images are from a non-North American release and the last two images
are from a North American version.
The USA requires part quantities to be listed on the packaging.
|
|
| Author: | jbroman | | Posted: | Jan 8, 2023 20:36 | | Subject: | Re: ID Parts | | Viewed: | 40 times | | Topic: | Searching | |
| In Searching, paulibus writes:
| | Trying to identify these parts. Thanks in advance.
|
|
| Author: | jbroman | | Posted: | Jan 1, 2023 02:04 | | Subject: | Re: Goodbye... | | Viewed: | 73 times | | Topic: | Coupons | |
| Happy New Year’s Cory!
You scared me until I read some other comments
|
| Author: | jbroman | | Posted: | Dec 29, 2022 01:19 | | Subject: | Re: Mini-figure names | | Viewed: | 30 times | | Topic: | Catalog Requests | |
| In Catalog Requests, fusionwalrus writes:
| | According to both Brickpedia and March 1998 Lego Mania magazine,
the original Hydronaut and Stingray mini-figures did have names:
aqu030 is Navigator Hip "Muddy" Waters
|
Should be Waders and not Waters
|
| Author: | jbroman | | Posted: | Dec 25, 2022 02:19 | | Subject: | Re: Merry Christmas | | Viewed: | 38 times | | Topic: | Off Topic | |
| In Off Topic, TheCuteGiraffe writes:
| | Merry Christmas y’all!!
For me here I’m Australia it’s Christmas Day, for some it might Be Christmas
Eve so merry Christmas Eve then. Hope you guys have an awesome day, whether that’s
with family or relationships or on your own.
Have a good one and have a fun time.
The Cute and Merry Giraffe
|
Merry Christmas!
|
| Author: | jbroman | | Posted: | Dec 16, 2022 23:54 | | Subject: | Re: Nubs_Select, is this you? | | Viewed: | 38 times | | Topic: | Off Topic | |
| In Off Topic, Nubs_Select writes:
| | In Off Topic, jbroman writes:
nah I’d never do a face reveal
Thanks for sharing tho!
|
The first thing I thought of when I saw this was you.
Couldn’t resist posting it.
|
| Author: | jbroman | | Posted: | Dec 16, 2022 22:36 | | Subject: | Re: SIGNED OUT OF ACCOUNT AND CAN"T LOG BACK IN | | Viewed: | 45 times | | Topic: | Technical Issues | |
| In Technical Issues, superchicken77 writes:
From the article:
The security researchers reported the discovered vulnerabilities to LEGO, and
the company took action to fix all issues.
Looks like it was already taken care of.
|
| Author: | jbroman | | Posted: | Dec 15, 2022 23:15 | | Subject: | Re: Quickly delete multiple wanted lists | | Viewed: | 29 times | | Topic: | Wanted | |
| In Wanted, The_Lego_Addict writes:
| | Is there an easier way to delete wanted lists than opening each one and hitting
delete?
|
Somewhat faster is clicking the setup button on the right of every wanted list
and then clicking delete.
|
|
|
| Author: | jbroman | | Posted: | Dec 12, 2022 15:21 | | Subject: | Re: Undo "Completed" order status | | Viewed: | 67 times | | Topic: | General | |
| In General, jennnifer writes:
| | In General, normann1974 writes:
| | Today, I tried to manage my orders on my mobile phone for the first time. So
working checkboxes is a whole other experience. I therefore accidentally set
all my shipped orders to status "completed" instead of "shipped".
I believe I have done this by accident before and was able to change it immediately
afterwards. But now the status is locked.
|
Come on BrickLink! This has been reported for ages and ages. Can someone at least
respond that you know that it's a bug that causes unnecessary hassles for
buyers and sellers? Is it on your radar or a list or a roadmap somewhere?
Jen
|
It’s a feature not a bug. /s
It came as a part of XP
|
|
| Author: | jbroman | | Posted: | Dec 7, 2022 14:37 | | Subject: | Re: Fees cut into margins with high shipping cost | | Viewed: | 63 times | | Topic: | Selling | |
| In Selling, ffilz writes:
| | I just got a $20 order that resulted in a $60 shipping cost and the result is
about $16 taxes. The Bricklink and Paypal fees on the entire transaction equal
about 1/3 the parts sale price. I figure my "cost" for the items was somewhere
between $10-12, resulting in my getting just a few bucks margin for this sale...
I'm wondering what other folks do to mitigate issues like this? I currently
charge exact postage and don't have any handling fees.
I'm wondering if one thing I should do is bump up my minimum order for international
orders.
Thanks for any thoughts you might have.
Frank
|
Remember, you don’t pay BL fees on shipping. Just for the parts.
|
|
| Author: | jbroman | | Posted: | Dec 1, 2022 23:02 | | Subject: | Re: Cancelled Order | | Viewed: | 43 times | | Topic: | Selling | |
| In Selling, calebfishn writes:
| | In Selling, reidstep writes:
| | When an order is cancelled do the part in the order get added back to my inventory
automatically or do I have to do that manually?
|
If you initiate a cancellation, you have the option to have the parts in the
order uploaded back into your inventory, and to edit them at the same time. You
can choose to have them placed in regular inventory, or in stockroom. And you
will be cued to a choice about sending out notifications.
I just did this five minutes ago.
|
What I have found, and have had confirmed in previous posts, is that the default
is to put the parts back into Stockroom A.
This can be confirmed by going to your inventory, sort by Stockroom A and then
sorting by reverse quantity. This will show any parts with any quantity in the
stockroom.
|
|
| Author: | jbroman | | Posted: | Nov 20, 2022 22:16 | | Subject: | Re: Orange Tile 1 x 4 with keyboard and gamer | | Viewed: | 32 times | | Topic: | Catalog Identification | |
| In Catalog Identification, MargieC101 writes:
| | Hi
I have this piece, it has come from a Lego set (unknown), but have not been able
to locate it in Bricklink.
Orange Tile 1 x 4 with a quirky keyboard and gamer controls.
Is someone either locate it Bricklink or know the set is comes from? Or if not
in Bricklink identify the set and add it into Bricklink, I have provided a photo
for reference.
Thank you for your assistance in this matter.
Margaret
|
This is from set 60194
And is on sticker sheet
You can add the part yourself, and add it as a counterpart to this set here:
https://www.bricklink.com/catalogAdd.asp
|
|
| Author: | jbroman | | Posted: | Nov 20, 2022 03:06 | | Subject: | Re: Artemis I Lego Astronauts | | Viewed: | 53 times | | Topic: | Searching | |
| In Searching, cmferreira writes:
| | Hello,
Since this four Lego astronauts are aboard Artemis I, and not available as Minifigs,
can anyone give me a help in trying to identify each part, in order that I can
get them in my wanted list?
Thanks for your help in advance !!
|
Legs:
torso:
helmet:
visor:
The four LEGO astronauts:
Kate:
head:
hair:
Sebastian:
head:
hair:
Kyle:
head:
hair:
Julia:
head:
hair:
|
|
| Author: | jbroman | | Posted: | Nov 20, 2022 02:27 | | Subject: | Re: Artemis I Lego Astronauts | | Viewed: | 30 times | | Topic: | Searching | |
| In Searching, TheCuteGiraffe writes:
| | Heres the hair for them,
(in black)
(in dark brown)
(in black)
(in dark orange)
The Cute Giraffe
|
I believe Julia's hair (the blonde) should be
|
|
| Author: | jbroman | | Posted: | Nov 12, 2022 00:03 | | Subject: | Re: Business name question | | Viewed: | 60 times | | Topic: | Help | |
| In Help, wildchicken13 writes:
| | In Help, mbreimayer writes:
| | Does anyone know if BL has any rules against having the word "Brick" or "Bricks"
in your official business name if you're running a BL selling account through
a business (LLC for example)? I know that BL store names often have the word
"Brick" or "Bricks" in them since they're not the word "LEGO", but I didn't
know if there was any sort of stipulations regarding what cannot be included
in a BL seller's official business name that they're operating through.
Thanks for your help with this random question.
|
The general rule is the you cannot use the trademark of another company in the
name of your business. The word "brick" would be pretty difficult to trademark,
so I think it's safe to assume that it's okay to use in the name of your
business. Plenty of BrickLink stores have the word "brick" in their name (e.g.,
1001bricks, Brick Takeover, etc.) and I don't see why being a registered
business would make it not be okay. That being said, it is not okay to use words
like "BrickLink" or "LEGO" which are registered trademarks.
|
That being said, in Canada there is a big box store called “The Brick”, so I
don’t think that would work as a company name in Canada.
|
|
| Author: | jbroman | | Posted: | Nov 9, 2022 04:36 | | Subject: | Re: VIP Gold Red Minifig | | Viewed: | 46 times | | Topic: | Help | |
| In Help, TheCuteGiraffe writes:
* | | 853303 VIP Chrome Red Minifigure Key Chain with LEGO Logo Tile, Modified 3 x 2 Curved with Hole - White Label
Gear: Key Chain |
|
|
| Author: | jbroman | | Posted: | Nov 6, 2022 01:36 | | Subject: | Re: GST Applied to Canadian BrickLink Fees | | Viewed: | 37 times | | Topic: | Taxes | |
| In Taxes, SezaR writes:
| | In Taxes, jbroman writes:
| | In Taxes, SezaR writes:
| | That's great.
Now the BL fees are %3.15 for Canadians, instead of %3 !
|
It will change depending on your province.
3.05% (3% fee + 5% GST) in Alberta, British Columbia, Manitoba, Northwest Territories,
Nunavut, Quebec, Saskatchewan, and Yukon
|
That's where you are making a mathematical mistake and don't figure out
how much you are paying extra
Assume you sold $100. They before tax, your fees are $3
Now GST is applied and you get charged an extra %5 calculated as a percentage
of the fees (not on the total price of what you sold), so your GST is
3 * 0.05 = $0.15
So your fees are $3.15 instead of $3.
In other words, your fees are
3 + 3 * 0.05 = 3 * (1 + 0.05) = 3 * (1.05) = % 3.15
Now you entirely forgot about these extra 47¢, didn't you?
| | 3.13% (3% fee + 13% HST) in Ontario
3.15% (3% fee + 15% HST) in New Brunswick, Newfoundland and Labrador, Nova Scotia,
and Prince Edward Island
|
For these provinces, the fees will be
3 + 3 * 0.15 = 3 * (1 + 0.15) = 3 * (1.15) = % 3.45
For those people living in these provinces, I recommend to move to BC
|
Yes.
I realized my mistake after hitting post. I looked at it again, and it didn’t
look right. I should have canceled my post and redone it, but had to go out.
|
|
| Author: | jbroman | | Posted: | Nov 5, 2022 21:15 | | Subject: | Re: GST Applied to Canadian BrickLink Fees | | Viewed: | 36 times | | Topic: | Taxes | |
| In Taxes, SezaR writes:
| | That's great.
Now the BL fees are %3.15 for Canadians, instead of %3 !
|
It will change depending on your province.
3.05% (3% fee + 5% GST) in Alberta, British Columbia, Manitoba, Northwest Territories,
Nunavut, Quebec, Saskatchewan, and Yukon
3.13% (3% fee + 13% HST) in Ontario
3.15% (3% fee + 15% HST) in New Brunswick, Newfoundland and Labrador, Nova Scotia,
and Prince Edward Island
|
|
| Author: | jbroman | | Posted: | Nov 5, 2022 21:00 | | Subject: | Re: GST Applied to Canadian BrickLink Fees | | Viewed: | 35 times | | Topic: | Taxes | |
| In Taxes, Nubs_Select writes:
| | unless I'm missing something I was only charged tax for last month's
commission?
|
You're fine.
As I hadn't sold much recently (as I haven't added to my inventory in
a while) I was charged fees on my accrued fees.
I should have only had to pay GST on the new order fees and not the accrued fees.
It's only 47¢, but I needed to rant.
|
|
|
| Author: | jbroman | | Posted: | Nov 5, 2022 20:47 | | Subject: | GST Applied to Canadian BrickLink Fees | | Viewed: | 95 times | | Topic: | Taxes | |
| I'm sure some of you Canadian sellers have noticed that BL has started to
add GST/HST or QST/PST/RST to our BL fees.
In an email from BL on 3 October 2022 they stated:
"Canadian tax will be applied to commission fees starting from October 2022,
which will be reflected in your bill on November 5. The tax amount will be displayed
as a separate line."
I'm okay with that as that was announced.
What I'm not okay with is that GST was applied to all accrued fees from billing
cycles before October. (I hadn't reached the $10 USD threshold to pay fees
for a few months.)
It's not a lot of money, and definitely won't break the bank, but it's
the principle of it.
|
| Author: | jbroman | | Posted: | Nov 1, 2022 23:28 | | Subject: | Re: 4073 1x1 round plate in Trans Neon Yellow | | Viewed: | 70 times | | Topic: | Colors | |
| | What are the three colours in the picture? |
|
| Author: | jbroman | | Posted: | Oct 31, 2022 22:50 | | Subject: | Re: Purpose of BL v3 "active elements only" ? | | Viewed: | 43 times | | Topic: | Help | |
| In Help, sw_lego_lover writes:
| | What does "active elements only" mean? For white bricks 2x? it results in no
change in the listings when selected.
That parts list includes ancient bricks from the 1950s which are no longer purchasable.
I would assume these parts would be removed from the list when "active elements
only" is selected.
Where is the functionality documented? What does it mean?
|
When I check white 2x bricks, it changes from 896 to 859.
When looking at another category with fewer parts (Plant, Tree), I noticed that
the two parts that was removed did not have any stores selling it.
Therefore, I concluded that "active elements only" means that at least one store
sells that part.
It's a part of XP (v3) with no documentation.
The XP help center also links to the Studio forum instead of a XP help page.
I would suggest staying with the Classic BrickLink (v2).
|
|
| Author: | jbroman | | Posted: | Oct 30, 2022 06:32 | | Subject: | Re: How to select all items in inventory >2cm? | | Viewed: | 59 times | | Topic: | Packing Dimensions | |
| In Packing Dimensions, xdennisma writes:
| | Thanks for the quick reply! However, I thought I already had this restriction
enabled, yet selecting this field on the Inventory screen does not bring up any
parts (yes, I do have several parts in inventory that exceed 2cm.)
|
Filtering by IC unavailable will only show parts:
-that are set to a manual package type, or
-if the weight is missing (if set to weight bound), or
-if any of the dimensions are missing (if set to volume bound).
| | To clarify, for my Store Settings, under the Shipping tab in the "Restrictions
and Adjustments" section for my main shipping option, I have a Max Dimension
of "2cm" showing for the middle "(h)" field.
|
This dimension is used to calculate the max volume of a package.
To complicate your search, looking at just the height of a part to see if it's
more than 2 cm will not give you what you want. You need to exclude any part
where any of the three dimensions is less than 2 cm.
For example, a 1x6x5 panel will show in your search as it is more than 2 cm in
height. but the system realizes the panel can lie down. In other words, it looks
at the smallest of the dimension fields to determine "volume" height.
To complicate things, the dimensions listed in the inventory don't follow
the package restriction dimensions of w x h x d.
Parts follow d x w x h:
DimX = Depth (shortest of the two horizontal dimensions)
DimY = Width (longest of the two horizontal dimensions)
DimZ = Height (vertical dimension)
Minifigures and sets use w x h x d (as if it is standing up)
DimX = Width
DimY = Height
DimZ = Depth
https://www.bricklink.com/help.asp?helpID=2510
| |
Is there any other way of adding in the height restriction to this shipping option,
to align with what you proposed?
|
I have the following set for package restrictions for my lettermail shipping
method:
37 cm(w) x 1.85 cm(h) x 26 cm(d)
I use slightly smaller dimensions than allowed by Canada Post to account for
packaging.
I only add a remark if the part is close to the max thickness allowed with lettermail.
----------------------------------
With regards to Packing Type setting: Weight Bound should be used for parts that
are approximately 2 x 2 x 2 cm and smaller.
From Admin Russell: https://www.bricklink.com/message.asp?ID=1342842
One aspect of the system that is not widely known or understood is the effect
of packing dimensions on weight bound items - these are small parts. Even though
an item is weight bound and will not cause a direct issue with size, when the
volume calculation is performed at the end of the process, packing dimensions
are used to calculate the total liquid dimension (volume). Small parts containing
a lot of empty space may trigger a volume issue even though the weight was within
the limits.
|
|
| Author: | jbroman | | Posted: | Oct 27, 2022 19:50 | | Subject: | Re: Template for package delivered message? | | Viewed: | 42 times | | Topic: | Shipping | |
| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
|
The seller doesn't have the ability to mark it received anymore.
Once set to shipped, your options are packed, shipped or completed.
|
|
| Author: | jbroman | | Posted: | Oct 26, 2022 12:07 | | Subject: | Re: Canceling a Paid Order | | Viewed: | 33 times | | Topic: | Help | |
| In Help, peregrinator writes:
| | In Help, Russ1409 writes:
| | Thank you for the reply. The first problem is I didn't have the Edit Order
option checked to show on my screen. Once I fixed that, however, I don't
have an option to change the status from completed (see image).
|
Ah - I don't think you can edit the order once the status has been set to
completed.
|
The buyer has up to 7 days to change it back.
Ask your buyer to change it back and then you can cancel
|
|
| Author: | jbroman | | Posted: | Oct 25, 2022 23:50 | | Subject: | Re: Canceling a Paid Order | | Viewed: | 38 times | | Topic: | Help | |
| In Help, Russ1409 writes:
| | I refunded the order through Bricklink, but I don't see anwhere to set payment
status to "none."
In Help, peregrinator writes:
| | Make sure the refund is recorded here in BL, then I think you can set payment
status to None and then go through the cancellation process
In Help, Russ1409 writes:
| | Sorry, to be completely clear, he received the photos and decided to cancel.
I never shipped the bricks.
Thank you.
In Help, Russ1409 writes:
| | Hi;
I had a buyer request an invoice for a bunch of used bricks, I sent the invoice,
and he paid it. He then (I think) had second thoughts about the description
of the bricks, and asked for some photos. Once he received them, he decided
he wanted to cancel the order.
I have no problem with this, so I refunded the total amount back to him via PayPal.
But now, since the order is marked "paid," in Bricklink, can the order be canceled?
I don't see where that's an option.
Thank you
|
|
|
|
Go to edit order (between the order ID and date). The icon looks like two pieces
of paper.
On that page you can change the payment status from completed to none.
Then go here to cancel the order
https://www.bricklink.com/retractOrder.asp?utm_content=subnav
|
|
| Author: | jbroman | | Posted: | Oct 25, 2022 23:45 | | Subject: | Re: CONTEST | | Viewed: | 21 times | | Topic: | Contests | |
| 26 October, 2:10 pm
27 October, 2:10 pm
|
| Author: | jbroman | | Posted: | Oct 21, 2022 22:28 | | Subject: | Re: Architect House | | Viewed: | 41 times | | Topic: | Related Software | |
| In Technical Issues, Andr3a42 writes:
| | Hi everyone, just like to know if it's possible to unload the building list
of the Architect House in the Studio Creation Session, I mean in BL format to
create a Want List? TY
|
Technically no. It is set to display only.
But the instructions are available, so you can build it using the instructions.
At the end, you can then upload the finished model to a wanted list.
As it was originally created in Studio, there is a chance that some parts may
not be available in the colour in the instructions.
|
|
| Author: | jbroman | | Posted: | Oct 18, 2022 20:09 | | Subject: | Re: Instructions in LDD from Stud.io import file | | Viewed: | 22 times | | Topic: | Help | |
| What I've done is look into the preferences to find the shortcut codes and
get to know the ones you use the most.
You can even change or add your own shortcut code.
If I'm building something from scratch, I've assigned the Z key to add
a step.
That way every time I add a part, I can click on Z and the next part goes to
the next step.
Get used to building using sub-models.
You can also make instructions using the step editor and working "backwards".
Work from the finished MOC and when selecting parts, use move to step after.
This removes the part from the current view. Rinse and repeat until you've
reached the first step/part.
|
|
| Author: | jbroman | | Posted: | Oct 17, 2022 21:59 | | Subject: | Re: Return to Sender: No Such Street | | Viewed: | 39 times | | Topic: | Help | |
| In Help, moorefun04 writes:
| | Buyer with 800+ feedback placed an order. PayPal didn’t complain about the address.
USPS returned it to us 6 days later saying no such street. Any advice about how
to handle this one?
|
Contact the buyer to check the address.
Double check to see if the address on the package is correct. You may have transposed
a number.
Also, check Google maps to see yourself if it exists.
|
| Author: | jbroman | | Posted: | Oct 17, 2022 12:07 | | Subject: | Re: CONTEST | | Viewed: | 24 times | | Topic: | Contests | |
| | 21 October 2022, 2:15 pm |
| Author: | jbroman | | Posted: | Oct 14, 2022 19:38 | | Subject: | Re: Fake or real? | | Viewed: | 65 times | | Topic: | Help | |
| In Help, cosmicray writes:
| | In Help, DenisTysh writes:
| | Hello Lego fans,
I just received a Rocked Supper Battle Droid and I can't understand if it's
real or fake.
I'd really like someone to help me thx!!!
See photos; (the left is my, to right is frome an order)
|
Ignoring the trade-marks for a moment, those two are not identical. The one on
the right has a lower arm that looks like a weapon, while the one on the left
has symmetrical arms.
Nita Rae
|
The one on the right looks like
|
|
| Author: | jbroman | | Posted: | Oct 11, 2022 19:24 | | Subject: | Re: Paypal onsite or offsite? | | Viewed: | 36 times | | Topic: | Payment Methods | |
| In Payment Methods, The_Brickmaster writes:
| | Thanks. That's exactly what I've done. Buyers can choose whichever Paypal
they prefer.
|
The problem with this is that buyers who should pay onsite due to taxes etc.
may choose offsite and then the taxes don’t go to where it’s supposed to go.
Then you’re stuck refunding the money for it to go through on-site
|
|
|
| Author: | jbroman | | Posted: | Oct 9, 2022 03:40 | | Subject: | Re: Lego Part? | | Viewed: | 55 times | | Topic: | Help | |
| In Help, Moccamaster writes:
| | In Help, Moccamaster writes:
| | In Help, peregrinator writes:
| | In Help, Moccamaster writes:
| | In Help, Nubs_Select writes:
| | looks a bit like playmobil
|
But fits perfect in his hand!
|
Could be but the part of it that you're putting in his hand is tapered (or
at least it looks like it is), which Lego typically would not do for something
meant to be gripped by a minifigure hand.
|
I just found a piece similar in the actual Minifigure collectible series ...
|
|
That’s
And why would the Stig hold a Playmobile part (in your other photo)?
|
|
| Author: | jbroman | | Posted: | Oct 8, 2022 21:32 | | Subject: | Re: Part number 15573 | | Viewed: | 43 times | | Topic: | Colors | |
| In Catalog Requests, muftak3 writes:
| | Not sure how to put in a request for a change. I have been ordering bulk Pearl
Gold pieces. They seem to come in 2 different versions. One is the flat gold
I expect. The other is more of a non shiny metallic look that is a darker gold.
I'm new to the site when it comes to submitting possible changes. I uploaded
a pic and the difference is significant. This has also happened with othe pearl
gold pieces. I don't know if it needs a sub number or what. I ordered 88
and 8 look completely different. Thanks.
|
For reference:
http://v4ei.com/brickref/pearl-golds.php
http://v4ei.com/brickref/golds.php
|
|
|
| Author: | jbroman | | Posted: | Oct 8, 2022 18:04 | | Subject: | Re: Wanted List XML Format | | Viewed: | 33 times | | Topic: | Technical Issues | |
| In Technical Issues, PlatinumSun writes:
| | You see I am copy pasting this in after adding at the bottom and
removing XML declaration at the top. But I still get as an error message,"Invalid
File Format: XML document structures must start and end within the same entity."
https://kevinhansen286913829589.files.wordpress.com/2020/11/king-crab-parts-list-v1.2.pdf?force_download=true
Link to the parts list in question is above.
What is wrong with the formatting of the list exactly? I've noticed its an
older list soon to be 2 years old next month so I assume formatting might have
changed for XML's perhaps?
|
Remove the first line and try again.
Start with the inventory tag
|
|
| Author: | jbroman | | Posted: | Oct 8, 2022 10:52 | | Subject: | Re: Please stop using keywords which are excluded | | Viewed: | 26 times | | Topic: | Suggestions | |
| | | Yorbrick’s saying that you can use quotes: ‘"arm up"’ not ‘arm up’, and it’ll
work.
|
Yes. Oops, I missed the quotes in his response.
My example was based on not using quotes in the search field.
|
|
| Author: | jbroman | | Posted: | Oct 8, 2022 09:19 | | Subject: | Re: Please stop using keywords which are excluded | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, yorbrick writes:
| | In Suggestions, cosmicray writes:
| | The catalog search has a list of keywords which are excluded from searching.
Yet some of those keywords are being used in catalog titles, and are essential
when trying to locate a catalog entry.
As an example
‘Up’ is used in the title, but that same keyword is being excluded from searches.
The suggestion is to synchronize the exclusion with the inclusion of certain
words.
Thank you
|
Titles are there for more than just searching. Plus you can search for "arm up"
so removing up from the title would break that.
|
I think they are saying to remove some words from the keyword exclusion list.
And of course keep them in titles.
If you use the advanced search page, “up” from “arm up”, would be excluded. It
is not excluded from the standard search page/box at the top of every page.
https://www.bricklink.com/searchAdvanced.asp
https://www.bricklink.com/v2/search.page
|
|
| Author: | jbroman | | Posted: | Oct 7, 2022 03:38 | | Subject: | Re: Collect Taxes tab disappeared!! | | Viewed: | 31 times | | Topic: | Help | |
| In Help, TheBrickForce. writes:
| | Hi there, I am really frustrated right now, I was working adding stuff on my
bricklink, I got an order, and I had the amazing idea of changing my settings
and then the tab of charge tax or collect tax disappeared completely, I have
been searching for the whole day to be able to charge the taxes, but it doesn't
go back!!!
Is there a way to reset the orders menu to default or can someone do it? Thanks
|
As you just started selling here, you don't need to collect GST/HST or QST
until you have sales of more than $30,000 per quarter (unless you have sales
elsewhere putting you over the limit).
https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/when-register-charge.html
You may register for a GST/HST account, but why put yourself through that misery.
Same goes for QST in Quebec.
Shortly, BrickLink will start to collect taxes for you.
You still have to declare sales as income on your tax return though.
|
|
| Author: | jbroman | | Posted: | Oct 3, 2022 22:19 | | Subject: | Re: Special shipping prices for October | | Viewed: | 25 times | | Topic: | General | |
| In General, Grosoleil writes:
| | Hello ! Here is a special offer for orders that are big in volume or in weight.
Only for the month of October, I am offering shipping at a fix rate of 5$ for
the first 3 customers that place an order with me, maximum weight is 1.5kg, BEFORE
October 21th.
Canada ou US
Of course, if regular shipping is lower, this special will not apply.
MaVielleBrique
Francine
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So, you're charging $5 for the free shipping Tuesday offer that Canada Post
is having?
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| Author: | jbroman | | Posted: | Oct 2, 2022 02:56 | | Subject: | Re: Orders placed is empty | | Viewed: | 44 times | | Topic: | General | |
| In General, hanselt78 writes:
| | Hi all
My 'Orders Placed' is empty - I can't see what I have bought
during the years. Can all those orders be shown again? Or are they somehow lost?
Best regards from Denmark.
Nikolaj
|
Orders are purged after six months.
There may still be a way you can see the orders by downloading them. See this
help page.
https://www.bricklink.com/help.asp?helpID=67&q=Purged
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|
| Author: | jbroman | | Posted: | Oct 1, 2022 00:15 | | Subject: | Re: Canadian Sales Tax - Authorized Agent forms | | Viewed: | 66 times | | Topic: | Taxes | |
| In Taxes, popsicle writes:
| | In Taxes, jbroman writes:
| | In Taxes, Emporiosa writes:
| | To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.
What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.
Any info about this? Thanks!
-Emporiosa
|
Baby steps.
They have to start somewhere.
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Wrong tack, Johan.
The idea of “baby steps” or advance in progression should not apply to this type
of implementation. There should be no “baby steps” in addressing this particular
and inevitable factor for the individual vendor. Get it ready thoroughly and
in advance, then launch before the mandated date. Should never be a beta type
of launch, when fiscal obligations to one's government is on the chopping
block.
I imagine getting audited by the Canadian government would feel more akin to
having-a-baby than taking baby steps... Put more bluntly, I don't think "baby
steps" is in the taxman's vocabulary
|
I forgot to use the sarcasm font and the /s
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| Author: | jbroman | | Posted: | Sep 30, 2022 16:06 | | Subject: | Re: Canadian Sales Tax - Authorized Agent forms | | Viewed: | 51 times | | Topic: | Taxes | |
| In Taxes, Emporiosa writes:
| | To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.
What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.
Any info about this? Thanks!
-Emporiosa
|
Baby steps.
They have to start somewhere.
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|
| Author: | jbroman | | Posted: | Sep 29, 2022 01:09 | | Subject: | Re: Partss missing without notice after uploading | | Viewed: | 40 times | | Topic: | Technical Issues | |
| In Technical Issues, saganth writes:
| | Has anyone experienced this problem: you have a design in a Stud.Io file. You
upload it to Bricklink so that its parts go into your wanted list so you can
order them (let's say for the sake of argument you have none of the parts
in the design on hand already, so you need to order everything - this was the
case for me). You place your order(s), and when the parts arrive you find certain
parts are missing - not because the seller made a mistake, but because the missing
parts were never included in the order!
Example: my newest build was missing a specific minifig torso, six 1x1 light
blue gray plates and one dark blue gray 1x1 technic brick (I needed 5 of those,
but for some reason only 4 were loaded into the wanted list and ordered). All
the parts were specifically in the Stud.io file, but they didn't make it
to the ordering stage and with so many parts they got overlooked.
Is there a way to prevent this, especially with large orders where its easy to
overlook something? Why would Bricklink skip them? Is there maybe a setting clicked,
or not clicked, during the automatic buying process?? Remedying this problem
cost me an addition $11 tonight, mostly due to shipping costs, and I'm tired
of having to spend extra money for missing parts. It's bad enough if I forget
something on my own, but BrickLink shouldn't be forgetting FOR me!
|
Apply the order to the wanted list.
The apply order button is at the top right in the wanted list.
Choose more options and then filter the list by Hide Items if Have Qty is ≥ Want
Qty.
this should give you the missing parts if it uploaded properly.
|
|
| Author: | jbroman | | Posted: | Sep 28, 2022 06:13 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 121 times | | Topic: | General | |
| In General, Loonbricks writes:
| | Hello,
is there anyone that can help me in how to proceed here?
I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?
I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.
Is there anyone here please that can help? What more can i Do?
my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..
thanks in advance.
gr.
kevin
|
First, did you register on the help desk site.
It is separate from the normal BrickLink login and requires its own login registration.
Second, If you settled the NSS, did you ask the affected buyer to cancel them.
Wouldn’t this be the easiest way to get rid of the NSS?
|
|
| Author: | jbroman | | Posted: | Sep 27, 2022 23:51 | | Subject: | Re: Adding shipping after order is paid | | Viewed: | 44 times | | Topic: | Selling | |
| In Selling, TechnicBuilt writes:
| | Hello
I have a customer that chose a local pickup method but is actually 3 hours away
from me. I asked if they were going to pickup and they asked to ship the order.
The order has already been paid via instant checkout.
How do I add shipping to an already paid order?
|
There is another way then refunding and re-invoicing.
1. Set the payment to none from received. If it set to anything else, you may
need to do it two steps by first setting it to received
2. Add the shipping costs
3. Put what the buyer has paid in the credit field.
4. Re-invoice
Click Submit Changes after steps 1 and 3
|
|
| Author: | jbroman | | Posted: | Sep 26, 2022 21:28 | | Subject: | Re: Item removed not returned to inventory | | Viewed: | 45 times | | Topic: | General | |
| In General, calebfishn writes:
| | A buyer completed the process of removing an item from his order. But now, that
item is not in my inventory.
I would have thought the item would be returned automatically to my store inventory.
Did we miss something?
|
I’ve found that when you have an OIRR or canceled order, the parts go back to
your inventory but are listed under Stockroom A.
Take a look there and you’ll probably find it.
|
|
| Author: | jbroman | | Posted: | Sep 26, 2022 01:44 | | Subject: | Re: Editing Colours in a Wanted List | | Viewed: | 26 times | | Topic: | Wanted | |
| In Wanted, lmiess writes:
| | Hi,
I'm having an issue ordering from the Wanted List. I have a variety of colours
to buy but I'm having trouble find them. I thought I'd change the colour
to black or white and see if my Wanted List issue is colour related. I tried
to select the whole list but warning note says you can only change 1 item.
Is there a way to change the colour of all items in in a Wanted List in one go?
|
The only way your issue is colour related is if the part doesn't exist in
that colour.
If you still want to try to change the colour, use the following (but skip ahead
to the wanted list primer below first):
1. Click the checkbox for the part you want to change the color
2. Click the Color button
Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually and adjust the quantities.
-----------------------------------------------------------
Here is a wanted list primer:
Please see this help page:
https://www.bricklink.com/help.asp?helpID=2445
Check out these great posts by SylvainLS
https://www.bricklink.com/message.asp?ID=1210739
https://www.bricklink.com/message.asp?ID=1212649
You can also select which country you want to order from.
Using the info in the above posts you will be able to see which parts you can't
get.
Good luck
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 03:04 | | Subject: | Re: No one responding to help requests? | | Viewed: | 37 times | | Topic: | Problem | |
| In Problem, utlf writes:
| | In Problem, Babaghanoosh writes:
| | Hello,
My store was closed July 2021 for non-payment of fees ($11 balance was paid 1
month late, I was on vacation). I would like to re-open my store but no one
seems available or willing to answer help desk tickets.
Any way I can get an assist on this?
Thanks!
|
Bricklink really needs to hire more people to handle the help desk & actually
communicate with the community, as it stands right now it's just a waiting
game; they expect sellers to be prompt and on time with everything, meanwhile
tickets sit unresolved for weeks, if not months
The fact that there are posts like this every other day is enough justification
and proof that the current system they have going on isn't working; you'd
think that things would improve now that Bricklink is owned by Lego, which is
a billion dollar company with a huge ability to fund things, but it seems to
have stayed the same, or maybe even gotten slightly worse; I know Lego said things
wouldn't change once they took over, but I didn't expect them to be so
literal about it
I know the Admins are humans and they can only do so much, but that's also
a sign things need to be improved and that the workload is too much for the current
employees - just hire 2 - 3 more people to work on the support/public relations
side of things and communicate with the userbase more often & get feedback on
things rather than being radio silent
I obviously don't know the innerworkings of BL, but I've been using the
site long enough to understand some things need to be smoothed out
|
Should they hire some volunteer admins (like cat and forum admins) to help run
the help desk?
Might get some of the mundane easy stuff out of the way faster.
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 01:08 | | Subject: | Re: YAY! Canada tax update coming soon possibly? | | Viewed: | 35 times | | Topic: | Taxes | |
| | Also, we won’t be able to use offsite payment options like e-transfer. |
| Author: | jbroman | | Posted: | Sep 24, 2022 01:07 | | Subject: | Re: YAY! Canada tax update coming soon possibly? | | Viewed: | 33 times | | Topic: | Taxes | |
| In Taxes, Nubs_Select writes:
I wouldn’t say yay.
This will just mean our buying costs will go up.
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 01:05 | | Subject: | Re: Should I file NSS? | | Viewed: | 51 times | | Topic: | Problem Order | |
| In Problem Order, bell.shaun writes:
| | Hello guys,
I am buyer from Taiwan and rather new to Bricklink. I ordered some bricks from
a USA seller in May 2022 and paid with USPS Priority Mail International Parcels
with insurance. The seller sent the package, but somehow the package was never
delivered. By checking the tracking with the number that the seller provided,
it’s very clear the package was sent to the wrong country and returned to the
seller after 4 months. (The seller also said he got the package back and everything
is intact.)
As I really want the bricks, I asked the seller to re-send the package. But the
seller said if I want him to re-send the order, I will have to pay for the shipping
again. I want to make sure BrickLink’s policy on this. I can understand it’s
not his fault, but USPS’s fault. But I thought with any business, it should be
seller’s duty to make sure the goods were sent the right way, no? He said the
USPS employee told him that “I” (not him) could get the shipping cost back through
insurance. Isn’t his duty to get the shipping refund as the seller? And since
the USPS didn’t fulfill their duty to send the package to the right destination,
doesn’t this mean the seller is a “Non-Shipping Seller” in Bricklink? (As the
tracking showed the package was not even in my country at any time.) Should I
just file NSS? The seller said he’ll look into the insurance this weekend, but
he has been very slow in responding to my messages. I am not sure if he really
wants to take care of this order. Should I keep waiting and see if he’s willing
to re-send the package? What should I do?
Thank you very much for your help.
|
Insurance is there for the benefit of the seller.
He should be checking with USPS and file a claim with them to at least get the
shipping cost back.
That being said, he should still ship it to you at his expense as it is not your
fault. This doesn’t have to wait for the claim to go through.
I would wait until Tuesday, and if no reply from him, file an NSS as he still
has the parcel and hasn’t shipped it to you.
In the meantime, you can create a wishlist for the items and see if you can get
it elsewhere.
Don’t wait too long, as the order will be purged after six months.
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 00:30 | | Subject: | Re: No one responding to help requests? | | Viewed: | 33 times | | Topic: | Problem | |
| We sure haven't heard much from CE_Tanja, our Community Engagement Director.
The last post she made was in June.
|
| Author: | jbroman | | Posted: | Sep 23, 2022 06:57 | | Subject: | Re: Number Contest | | Viewed: | 25 times | | Topic: | Contests | |
| | 2,345,678 |
| Author: | jbroman | | Posted: | Sep 23, 2022 06:53 | | Subject: | Re: Seller asked for telephone number | | Viewed: | 34 times | | Topic: | Buying | |
| In Buying, blueLitt writes:
| | Hi,
I paid for an order from China and the seller messaged me and asked for my telephone
number for shipping. Does anyone know anything about this?
Thanks
|
There is also a new feature added to shipping methods that sellers can require
a phone number.
https://www.bricklink.com/message.asp?ID=1364531
|
|
| Author: | jbroman | | Posted: | Sep 23, 2022 00:25 | | Subject: | Re: Item Color on Wanted List | | Viewed: | 23 times | | Topic: | Wanted | |
| In Wanted, mooreofjake writes:
| | In Wanted, Cole314 writes:
| | Is there a way to change the color of an item that's already in your wanted
list. I cant seam to do it. If its not possible is there a reason why? How could
I recommend such a thing?
So for instance I parted out a set and some of the colors don't matter so
I wanted to change them to any. then some of the colors I wanted to swap from
red to blue.
I just feel this would be a nice feature of the site.
|
1. Click the Edit button
2. Click the checkbox for the part you want to change the color
3. Click the Color button
|
Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually, and adjust the quantities.
|
|
| Author: | jbroman | | Posted: | Sep 22, 2022 06:31 | | Subject: | Re: Number Contest | | Viewed: | 24 times | | Topic: | Contests | |
| | 654,321 |
| Author: | jbroman | | Posted: | Sep 21, 2022 08:24 | | Subject: | Re: Number Contest | | Viewed: | 24 times | | Topic: | Contests | |
| | 1,234,567 |
| Author: | jbroman | | Posted: | Sep 20, 2022 02:55 | | Subject: | Re: Number Contest | | Viewed: | 23 times | | Topic: | Contests | |
| | 123,456 |
| Author: | jbroman | | Posted: | Sep 19, 2022 01:44 | | Subject: | Re: Number Contest | | Viewed: | 23 times | | Topic: | Contests | |
| | 42 |
| Author: | jbroman | | Posted: | Sep 18, 2022 00:29 | | Subject: | Re: Number Contest | | Viewed: | 40 times | | Topic: | Contests | |
| | 123,456,789 |
| Author: | jbroman | | Posted: | Sep 17, 2022 03:48 | | Subject: | Re: Help with decorated tiles | | Viewed: | 36 times | | Topic: | Catalog Identification | |
| In Catalog Identification, Brettj666 writes:
| | I’m thinking these are misapplied stickers, I’ve looked at the colour guide and
catalog. (But now it’s late)
The top two are blue, the bottom trans red
|
The first one should be on a black tile
[p=3069bpb0026,11]
|
| Author: | jbroman | | Posted: | Sep 16, 2022 02:29 | | Subject: | Re: Shared methods gone? | | Viewed: | 40 times | | Topic: | Shipping | |
| In Shipping, dstiefel writes:
| | I just went to create a new shipping method for my store but noticed I could
not choose from shared methods anymore - it was grayed out and not clickable.
It did give me the option to start one from scratch but was just curious why
I could no longer choose from shared. Any ideas?
|
I was just able to add a shipping method by using a shared method.
Are you going from the shipping page of your store settings?
|
| Author: | jbroman | | Posted: | Sep 16, 2022 02:23 | | Subject: | Re: Dose anyone know what sort of tile I need? | | Viewed: | 57 times | | Topic: | Help | |
| In Help, JacksLegoBuilds writes:
| | It’s a bit annoying when LEGO doesn’t make specific tiles, Can anyone help?
|
I think you have two options on how to tile the corner by using
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:29 | | Subject: | Re: Setting page images gone | | Viewed: | 23 times | | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
I get the same.
BrickLink is probably messing with some behind the scenes stuff.
You know, to makes things better
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:26 | | Subject: | Re: Any other (US) sellers banned by PayPal? | | Viewed: | 61 times | | Topic: | Selling | |
| In Selling, J_Macs_Bricks writes:
| | I recently opened my store and all was going well until PayPal restricted my
account for "suspicious activity." I submitted all the documentation they requested,
and now I'm banned from PayPal with no explanation. I can't receive payments
(fortunately I was able to set up Stripe and keep my store open). I'm also,
however, not allowed to buy with PayPal anymore, which prevents me from ordering
from any seller here on BL that doesn't have Stripe connected.
Has anyone else experienced this, and do you know of any solutions?
|
Try calling them to speak to a real person.
Hopefully just a misunderstanding
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:23 | | Subject: | Re: Missing item during upload | | Viewed: | 22 times | | Topic: | Help | |
| In Help, kipstafoo writes:
| | I'm trying to upload a LDD file for my 9 year old, but the upload says an
item it's in the bricklink catalog. Any way of finding out what the problematic
item is? The file loads fine in the BL Studio, but I can't successfully upload
it to a BL Wanted List.
Thanks!
|
Try uploading it directly from Studio.
It’s one of the buttons on the upper right. (Middle one?)
When uploading a file, it should tell you the problem part. Usually it’s a part
that BrickLink has added a letter to the part number and the LDD file hasn’t.
|
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| Author: | jbroman | | Posted: | Sep 13, 2022 21:21 | | Subject: | Re: did your Bricklink font change too? | | Viewed: | 33 times | | Topic: | General | |
| In General, macebobo writes:
| | In General, popsicle writes:
| | In General, TheCuteGiraffe writes:
| | wait huh...... whats that about a pumpkin for halloween, that sounds so cool!!!
|
Like Cinderella's coach past curfew our BrickLink mascot turns into a pumpkin
|
Doesn't it turn into a Turkey as well during Thanksgiving? Or am I remembering
wrong?
|
Yes it does.
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