Discussion Forum: Messages by brac.brick (1118)
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View Thread Re: PayPal won’t let me buy from seller - brac.brick (1118)
[...] If the seller offers stripe, you can pay that way . Personally if you are getting a message that there is a high risk, I'd source the parts elsewhere/ user a different [...]
(5 months ago, Dec 8, 2023, to Help)
View Thread Re: Local pickup option for shipping - brac.brick (1118)
[...] Grouping is not available for manual options. It's all grayed out. I have it set up for Instant checkout. I added it back and now the store shows all 3 request an [...]
(5 months ago, Dec 7, 2023, to Shipping)
View Thread Local pickup option for shipping - brac.brick (1118)
I tried to set up a local shipping option for my store. The problem is I have other manual invoice options and suddenly those disappeared and all that was left was In person [...]
(5 months ago, Dec 7, 2023, to Shipping)
View Thread Re: reserved part for a buyer / quote Problem - brac.brick (1118)
[...] Yes, everything was correct. I reset the shipping options for manual and suddenly it worked. Thanks for the alternate suggestions.
(5 months ago, Dec 7, 2023, to Help)
View Thread reserved part for a buyer / quote Problem - brac.brick (1118)
I have a buyer who has made 2 quote requests for a part which is reserved for them. Both quotes cancel before I even see them. I've sent them instructions on how to purchase [...]
(5 months ago, Dec 7, 2023, to Help)
View Thread Re: Package says delivered, buyers says no - brac.brick (1118)
[...] The only way you would be " on the hook" for this is if the package arrived and it was opened in transit, minifigure fell out. Did you insure the package? I [...]
(5 months ago, Dec 3, 2023, to Shipping)
View Thread Re: EasyPost - brac.brick (1118)
[...] What's the difference ? It still shows G for ground advantage . is this a new USPS thing? Just curious.
(5 months ago, Nov 30, 2023, to Shipping)
View Thread Re: How to get a refund with Amex (France) - brac.brick (1118)
[...] You can submit a charge back / dispute to Amex directly. Stripe is only the payment processor, not the card itself. However the seller will receive notification of the [...]
(5 months ago, Nov 28, 2023, to Problem Order)
View Thread Re: Copy of invoice does not appear in my email - brac.brick (1118)
[...] is it possible you have some sort of filter set up and the invoice is sent straight to a folder ? Or it may be going to spam if you didn't set up BL as a safe sender [...]
(5 months ago, Nov 27, 2023, to Problem)
View Thread Re: Paypal Claims - brac.brick (1118)
[...] it sounds like buyer remorse. I would tell the buyer to send it back to you , can then then inspect it, see if it is intact and refund based on condition returned, all [...]
(5 months ago, Nov 23, 2023, to Problem Order)
View Thread Re: AWOL customer not picking up UPS package - brac.brick (1118)
[...] As long as the delivery shows it arrived where the buyer wanted it shipped to , you are off the hook so to speak for non delivery of the package. If UPS returns it to [...]
(8 months ago, Sep 12, 2023, to Shipping)
View Thread Re: Problem with incomplete order /NSS? - brac.brick (1118)
[...] Not sure how you paid but if you used Paypal, you can open a case for an item not received.
(8 months ago, Sep 11, 2023, to Problem Order)
View Thread Re: Testing store - brac.brick (1118)
[...] I noticed you have a $2 minimum order - is it possible this is causing your buyers the errors? That they cannot check out if they don't meet the minimum ? Also, [...]
(8 months ago, Sep 10, 2023, to Help)
View Thread Re: Too many emails - brac.brick (1118)
[...] I filter everything from Bricklink into my Bricklink folder on my email service provider - you can set yours up too. Takes it all out of the inbox :)
(8 months ago, Sep 8, 2023, to General)
View Thread Re: USPS Ground Advantage and Instant Checkout - brac.brick (1118)
[...] Glad I could be of help :) Good luck with your store.
(8 months ago, Sep 6, 2023, to Shipping)
View Thread Re: USPS Ground Advantage and Instant Checkout - brac.brick (1118)
[...] On BL it defaults to the cheapest method available- so ground advantage. You can set up groups for shipping - just use Group 1 for GA and group 2 for priority , etc. [...]
(8 months ago, Sep 6, 2023, to Shipping)
View Thread Re: chrome silver parts markings - brac.brick (1118)
[...] Thanks. Just wanted to make sure there are not supposed to be markings and mine are not fakes :) [...]
(8 months ago, Aug 30, 2023, to Help)
View Thread chrome silver parts markings - brac.brick (1118)
Can someone who has a chrome silver modified tile with groove & lip tell me if there are Lego markings on the bottom part? And if so , what is the marking? I need to know if [...]
(8 months ago, Aug 30, 2023, to Help)
View Thread Re: Ground Advantage - any really slow deliveries - brac.brick (1118)
[...] Yes, for some reason going to the middle of the country for me from Massachusetts is taking anywhere over 5 days. I am also seeing deliveries to California & the West [...]
(8 months ago, Aug 25, 2023, to Shipping)
View Thread Re: Change a negative feedback - brac.brick (1118)
[...] Unless the feedback meets the requirements for removal, unfortunately you are stuck with it. you can respond to the feedback (once) and I recommend you say something [...]
(8 months ago, Aug 25, 2023, to Feedback)
View Thread Re: Seller not hearing about new orders by email - brac.brick (1118)
[...] I'd make a habit of checking into your store daily , maybe a few times per day to catch orders if you are not getting notifications. I also use Outlook and have had [...]
(9 months ago, Aug 17, 2023, to Technical Issues)
View Thread Re: What comes after Ground Advantage? - brac.brick (1118)
[...] Check our pirateship.com . They now integrate from Paypal so you don't need to copy & paste the information in. I love it and they do deep discounts.
(9 months ago, Aug 9, 2023, to Shipping)
View Thread Re: Odd situation on shipping - brac.brick (1118)
[...] From what I read online, buyers in Brazil have to pay import duties on packages received, maybe this buyer refused to pay and customs sent it back ? There are articles [...]
(9 months ago, Aug 4, 2023, to Shipping)
View Thread Re: Store terms - brac.brick (1118)
[...] The terms on their store are a bit confusing. They still have the Orders over $50 will require insurance &/or signature and then there is another entry, that orders over [...]
(9 months ago, Aug 3, 2023, to General)
View Thread Re: Question about Stripe refund - brac.brick (1118)
[...] I have issued refunds through Stripe - Log into your Stripe Dashboard, Click on the payment and at the top of the page, there is a "Refund" with an arrow pointing [...]
(9 months ago, Aug 2, 2023, to Payment Methods)
View Thread Re: Paypal Shipping Label 4x6 Scale issue - brac.brick (1118)
[...] not sure how it works in the UK, but in the US, you have to set label preferences in Paypal for it to print a 4x6 label. (URL)
(9 months ago, Aug 1, 2023, to Shipping)
View Thread Re: You’ll love the way I package and ship orders - brac.brick (1118)
[...] [...] Many sellers use Instant checkout, myself included. If you are new to selling, I'd stick with manual until you get the hang of it. The trick to IC is to set [...]
(9 months ago, Jul 30, 2023, to Shipping)
View Thread Re: Buyer very rude.... - brac.brick (1118)
[...] The problem is , as others have stated, is you assumed they wanted a refund for the part without asking them to weigh in on the options for the resolution. I always reach [...]
(9 months ago, Jul 27, 2023, to Problem Order)
View Thread Re: Fabuland colors - brac.brick (1118)
[...] Yes it is, has lego on the studs, matches the catalogue it was just the color which I couldn't tell. - thank you so much for confirming :)
(9 months ago, Jul 27, 2023, to Help)
View Thread Fabuland colors - brac.brick (1118)
I have a Lego Fabuland chair which is probably the Fabuland brown but the color looks more like a medium nougat ( standard Lego colors). Is the Fabuland brown more of [...]
(9 months ago, Jul 26, 2023, to Help)
View Thread Re: Anyone ever heard of this shipping problem. - brac.brick (1118)
[...] I can only recommend that you add some packing peanuts to create dimension in the bubble mailer so it goes through at package rate next time. I suspect the sorting system [...]
(9 months ago, Jul 25, 2023, to Help)
View Thread Re: Ground Advantage = Pony Express - brac.brick (1118)
[...] Yes absolutely agree, especially if the packages are going to the West Coast. I live in Massachusetts and for First Class, the packages would get there in 3-4 days. The [...]
(10 months ago, Jul 22, 2023, to Shipping)
View Thread Re: Getting Rid of Fabric Softener Smell - brac.brick (1118)
[...] I would try a paste of baking soda and water on 1 or 2 pieces, leave it on for an hour, rinse off and see how that works. Also in an open container in a well ventilated [...]
(10 months ago, Jul 18, 2023, to Help)
View Thread Re: Non Paying International Buyer - brac.brick (1118)
[...] I would continue the NPB. He had a week to pay or request to cancel early on. If all sellers let buyers like this get away with cancellations, then they just continue [...]
(10 months ago, Jul 13, 2023, to Problem Order)
View Thread Re: Bad stretch of luck, or overall problem? - brac.brick (1118)
[...] it's not fair at all and if you are not getting all the parts and the sellers are not responsive to your messages or offering refunds/ replacement parts if possible [...]
(10 months ago, Jul 12, 2023, to Problem Order)
View Thread Re: How 2 set up notification when I get an order - brac.brick (1118)
[...] Hi Wendy, First you need to make sure your email service provider is not marking the emails from BL as spam - maybe filter them so they go into a folder you check regularly. [...]
(10 months ago, Jul 12, 2023, to Help)
View Thread Re: Bad stretch of luck, or overall problem? - brac.brick (1118)
[...] Not sure what parts you are looking for but you are welcome to check my inventory - if it is not in stock , we will let you know immediately. We do get technical glitches [...]
(10 months ago, Jul 11, 2023, to Problem Order)
View Thread Re: Status doesn’t offer shipped - brac.brick (1118)
[...] [...] " You can change the status of each order to paid by default when an order has been paid for. You can also separate the payment status from the order status [...]
(10 months ago, Jul 8, 2023, to Shipping)
View Thread Re: Status doesn’t offer shipped - brac.brick (1118)
[...] How was the payment made ? Was it Paypal or Stripe? I'd check those places first to make sure you got the payment . First thing I do when I receive an order is to [...]
(10 months ago, Jul 7, 2023, to Shipping)
View Thread Re: The new shipping notification - brac.brick (1118)
[...] I had the same issue and I contacted Help desk. They told me that unless you are selling to a buyer where VAT is involved, you have to use the "classic" form [...]
(10 months ago, Jul 5, 2023, to Technical Issues)
View Thread Re: Threats - brac.brick (1118)
[...] If you didn't receive what you ordered, if you paid by Paypal, you can open a dispute because you didn't receive what was ordered nor did you get a refund. Go [...]
(10 months ago, Jul 2, 2023, to Problem Order)
View Thread Re: USPS Ground Advantage - brac.brick (1118)
[...] [...] Ok, I took a look at the information Pirate Ship put out and as far as I can tell Priority Mail over 1 pound to destinations west of Indiana are huge in pricing. [...]
(10 months ago, Jun 27, 2023, to Shipping)
View Thread Re: Problem with a customer - brac.brick (1118)
[...] Not sure if I am looking at the right store but on the terms page it says Suspended for violation of BL Terms of service. Again as others have said, wait 5 days and open [...]
(11 months ago, Jun 22, 2023, to Problem Order)
View Thread Re: Positive Negative or Neutral - brac.brick (1118)
[...] I would wait to leave feedback until you hear from the seller if they are going to refund the shipping. You don't mention if this order is the single part or if there [...]
(11 months ago, Jun 19, 2023, to Feedback)
View Thread Re: Test "instant checkout" for a quote request? - brac.brick (1118)
[...] The quote option , if you have it checked, is to allow the buyer to see a shipping quote (including handling fee if you charge them) BEFORE they commit to the [...]
(11 months ago, Jun 19, 2023, to Shipping)
View Thread Re: Items missing pack. dimensions - brac.brick (1118)
[...] I set all parts with no packing dimensions or I deem too large for standard First Class ( US) shipping to Manual. Then they have to check out with manual invoice.
(11 months ago, Jun 15, 2023, to Shipping)
View Thread Re: sorting parts - brac.brick (1118)
[...] I sort by color and then by type - plates, tiles, slopes, etc all in different bags.
(11 months ago, Jun 11, 2023, to General)
View Thread Re: Order status - brac.brick (1118)
[...] I get you have been burned by some newbie buyers who ordered and then had sticker shock at the cost of shipping. If you want buyers to be informed up front, then maybe [...]
(11 months ago, Jun 7, 2023, to General)
View Thread Re: Shipping not being added on? - brac.brick (1118)
[...] If you are talking about manual invoice - the buyer requests an invoice, you have to add it and any handling you charge. You add it to the shipping cost field and then [...]
(11 months ago, May 28, 2023, to Shipping)
View Thread Re: I feel kind of stupid... HELP!!! - brac.brick (1118)
[...] Maybe soak them in warm water , then try gently to pull them apart ?
(11 months ago, May 28, 2023, to General)

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