Discussion Forum: Thread 343882

 Author: Jamesf077 View Messages Posted By Jamesf077
 Posted: Aug 1, 2023 07:04
 Subject: Paypal Shipping Label 4x6 Scale issue
 Viewed: 71 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Jamesf077 (2725)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Sep 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rogue Bricks
Hi folks,

I've just reopened my store after a few months off. When printing my first
shipping label from Paypal I cannot get the scale right to fit the 4x6 labels.
It works fine on another platform (Royal Mail) and it was working fine before
I closed in May this year.

Has something changed? Anyone else found this to be a problem?

Printing directly from Paypal is the quickest method so I'd prefer to keep
doing it this way. With Royal mail I have to input the buyers details manually.


James
 Author: razorflan View Messages Posted By razorflan
 Posted: Aug 1, 2023 09:41
 Subject: Re: Paypal Shipping Label 4x6 Scale issue
 Viewed: 25 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

razorflan (755)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 14, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kits n Bits
In Shipping, Jamesf077 writes:
  Hi folks,

I've just reopened my store after a few months off. When printing my first
shipping label from Paypal I cannot get the scale right to fit the 4x6 labels.
It works fine on another platform (Royal Mail) and it was working fine before
I closed in May this year.

Has something changed? Anyone else found this to be a problem?

Printing directly from Paypal is the quickest method so I'd prefer to keep
doing it this way. With Royal mail I have to input the buyers details manually.


James

PayPal labels are set for a normal printer on A4 paper, are you trying to print
on a label printer. I can't print 4x6 to a label printer as I understand
this function is not available from PayPal in the UK, I can print 4x6 to a label
printer from eBay but not from paypal
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Aug 1, 2023 10:37
 Subject: Re: Paypal Shipping Label 4x6 Scale issue
 Viewed: 33 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

brac.brick (1119)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
In Shipping, Jamesf077 writes:
  Hi folks,

I've just reopened my store after a few months off. When printing my first
shipping label from Paypal I cannot get the scale right to fit the 4x6 labels.
It works fine on another platform (Royal Mail) and it was working fine before
I closed in May this year.

Has something changed? Anyone else found this to be a problem?

Printing directly from Paypal is the quickest method so I'd prefer to keep
doing it this way. With Royal mail I have to input the buyers details manually.


James

not sure how it works in the UK, but in the US, you have to set label preferences
in Paypal for it to print a 4x6 label. https://help.paypal.shipstation.com/hc/en-us/articles/360061609271-Change-the-Label-Layout