Discussion Forum: Thread 342272

 Author: KitKat53 View Messages Posted By KitKat53
 Posted: Jul 3, 2023 11:35
 Subject: The new shipping notification
 Viewed: 89 times
 Topic: Technical Issues
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KitKat53 (848)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kat's Kupboard
I may be a little slow on the updates because I'm not a big store, but I'd
like to insert my 2 cents. I HATE THE NEW FORM!! It doesn't allow me to personalize
my greeting, do a refund, or anything else. I can add the tracking number
& a short note if needed. I like the old form!! It was more like writing a friendly
note than an invoice. I could actually have a conversation with my customers!
How can I go back to using the old form?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 3, 2023 11:41
 Subject: Re: The new shipping notification
 Viewed: 44 times
 Topic: Technical Issues
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1001bricks (52268)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, KitKat53 writes:
  I may be a little slow on the updates because I'm not a big store, but I'd
like to insert my 2 cents. I HATE THE NEW FORM!!

I don't see it, don't know about it, never used anything new on BrickLink
since 2006.

All pages I use are https://www.bricklink.com/something but never /v2 or /v3
or such.

There must be an option somewhere to saty on the original pages, please try to
locate it in your settings, or order settings or wherever?

Otherwise some may know?
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jul 3, 2023 13:02
 Subject: Re: The new shipping notification
 Viewed: 55 times
 Topic: Technical Issues
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Technical Issues, KitKat53 writes:
  I may be a little slow on the updates because I'm not a big store, but I'd
like to insert my 2 cents. I HATE THE NEW FORM!! It doesn't allow me to personalize
my greeting, do a refund, or anything else. I can add the tracking number
& a short note if needed. I like the old form!! It was more like writing a friendly
note than an invoice. I could actually have a conversation with my customers!
How can I go back to using the old form?

I don't see anything new either. Can you give us a clue with exactly what
form you are referring to?

~Jen
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Jul 5, 2023 06:00
 Subject: Re: The new shipping notification
 Viewed: 25 times
 Topic: Technical Issues
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brac.brick (1116)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
In Technical Issues, KitKat53 writes:
  I may be a little slow on the updates because I'm not a big store, but I'd
like to insert my 2 cents. I HATE THE NEW FORM!! It doesn't allow me to personalize
my greeting, do a refund, or anything else. I can add the tracking number
& a short note if needed. I like the old form!! It was more like writing a friendly
note than an invoice. I could actually have a conversation with my customers!
How can I go back to using the old form?

I had the same issue and I contacted Help desk. They told me that unless you
are selling to a buyer where VAT is involved, you have to use the "classic"
form which basically is a slimmed down version. I just add my personal note to
the invoice and click send. It's kind of a pain as I cannot use a "custom"
invoice .