Discussion Forum: Messages by CE_Tanja
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

View Thread Unscheduled down time - CE_Tanja
Dear all, Today we experienced unscheduled down time due to a routine security scan. We apologize for any inconvenience and thank you for your patience. Everything is back to [...]
(17 months ago, Nov 30, 2022, to Administrative)
View Thread Re: Reserve your LEGO® account nickname today! - CE_Tanja
Hi all, Perhaps we were not completely clear on this, misunderstanding the concern. Your store URL's will not be effected unless you are not able to get the nickname identical [...]
(18 months ago, Nov 18, 2022, to Administrative)
View Thread Re: Reserve your LEGO® account nickname today! - CE_Tanja
Dear all, Thank you for reaching out with your questions and concerns related to the nickname and the future LEGO account integration. Below we have addressed the concerns and [...]
(18 months ago, Nov 18, 2022, to Administrative)
View Thread Re: Reserve your LEGO® account nickname today! - CE_Tanja
Hi axaday, You are not the only one who has voiced this concern and since I was a part of the AFOL engagement team in Denmark at the time we solved this issue many years ago, [...]
(18 months ago, Nov 17, 2022, to Administrative)
View Thread Re: Reserve your LEGO® account nickname today! - CE_Tanja
Dear all, Thank you for all the input! You have some good points. Just wanted to let you know that we are following your reactions and preparing answers that we hope to be [...]
(18 months ago, Nov 16, 2022, to Administrative)
View Thread Re: Inevitable thread for recent nickname email - CE_Tanja
Hi rab1234, Thank you for your questions. The information we shared is to give our BrickLink members a chance to secure their BL usernames for the future integration with LEGO [...]
(18 months ago, Nov 15, 2022, to Media)
View Thread Re: Happy Birthday, Dan - CE_Tanja
[...] Happy Birthday Dan❤️ Your doing still means the world to us! Thank you for everything Eliska! See you soon.
(23 months ago, Jun 26, 2022, to Announce)
View Thread Re: Dear Admins, please help - CE_Tanja
Dear Kuboteka, We understand your concern. We would like to stress that the initial course of action in order to remove the NSS alerts is to contact buyers directly. The Help [...]
(23 months ago, Jun 22, 2022, to Help)
View Thread BDP Round 3 update - CE_Tanja
Dear all, Just a brief update to let you know that during BDP Round 3, a technical error caused Mountain View Observatory to sell at a lower than intended price for some customers [...]
(23 months ago, Jun 1, 2022, to Designer Program)
View Thread Re: Important update reg. Ukraine and Russia - CE_Tanja
[...] Hi Mlhail, We are not terminating accounts. We explored a range of options, including whether it was possible to keep stores open, but decided the best approach for now, [...]
(25 months ago, Apr 8, 2022, to Administrative)
View Thread Important update reg. Ukraine and Russia - CE_Tanja
Dear BrickLink members, The LEGO Group released the following statement regarding the war in Ukraine. Our thoughts are with all the children and families suffering as a result [...]
(26 months ago, Mar 25, 2022, to Administrative)
View Thread Re: BL notice - CE_Tanja
[...] We will update the message shortly to make it a bit clearer that this only effects members in EU buying from non-EU sellers & members in UK buying from non-UK sellers.
(26 months ago, Mar 14, 2022, to General)
View Thread Re: Dutch LEGO museum 3001 - CE_Tanja
Truly amazing! Thank you for sharing!;) In General, maxx3001 writes: [...]
(26 months ago, Mar 10, 2022, to General)
View Thread Re: EU distance selling - Online session - CE_Tanja
Dear all, During the EU Distance selling webinar a lot of questions were asked in the chat, together with our tax specialists we have answered these to the best of our ability, [...]
(26 months ago, Mar 7, 2022, to Administrative)
View Thread Re: Enabling of B2B transactions for EU orders - CE_Tanja
Hi Yo_Yo_Flamingo, There is now;) you can find it here: (URL) In Administrative, Yo_Yo_Flamingo writes: [...]
(27 months ago, Feb 23, 2022, to Administrative)
View Thread Re: Enabling of B2B transactions for EU orders - CE_Tanja
Thank you for letting us know Sylvain! In Administrative, 1001bricks writes: [...]
(27 months ago, Feb 23, 2022, to Administrative)
View Thread Re: Enabling of B2B transactions for EU orders - CE_Tanja
Dear popsicle, We are aware of and understand the many requests for a similar solution for the US. We are currently (and for a while) looking in to a possible solution [...]
(27 months ago, Feb 21, 2022, to Administrative)
View Thread Re: Enabling of B2B transactions for EU orders - CE_Tanja
Dear 1001bricks, Please try to reset your browser or clear the cache. In Administrative, 1001bricks writes: [...]
(27 months ago, Feb 21, 2022, to Administrative)
View Thread Enabling of B2B transactions for EU orders - CE_Tanja
Dear all, Today we have launched the ability for registered EU businesses to place business-to-business (B2B) transactions on the Marketplace. This new feature will remove [...]
(27 months ago, Feb 21, 2022, to Administrative)
View Thread Re: Any word on when Round 1 sets will ship? - CE_Tanja
[...] Dear Elkenwood, If you pre-ordered during Round 1 when the sets first became available in July 2021, your order will have already shipped in early December. As there [...]
(27 months ago, Feb 11, 2022, to Designer Program)
View Thread Re: Studio to replace LDD Fan - CE_Tanja
Hi Stellar, Your feedback is highly appreciated! We did hear this in the dialogues and I am going back to ensure that it has indeed been added to the FAQ section and/or the [...]
(28 months ago, Jan 12, 2022, to Administrative)
View Thread Re: Studio to replace LDD Fan - CE_Tanja
Hi Tracyd, There is, all LDD Fan users are being guided to a Studio page with link to forum as well as Q&A and video tutorials. In Administrative, Tracyd writes: [...]
(28 months ago, Jan 12, 2022, to Administrative)
View Thread Studio to replace LDD Fan - CE_Tanja
Dear all, Today it is announced that LEGO® BrickLinkStudio will be replacing LEGO Digital Designer as the LEGO Group’s official 3D building app. We are of course very excited [...]
(28 months ago, Jan 12, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Thank you Teup! Based on the response to the meeting we will definitely have more of these sessions going forward. In Administrative, Teup writes: [...]
(28 months ago, Jan 8, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Dear all, The webinar reg. EU Distance selling took place today. First of all thank you to every one who participated and shared very valuable input, questions, etc. As promised [...]
(28 months ago, Jan 7, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Everyone that signed up should have an invitation now, if you have not received it please let me know. Also feel free to check that the link is working ahead of time. In Administrative, [...]
(28 months ago, Jan 6, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Yes, and I am sorry that the conclusions made at the time were not communicated. As things are, we are looking in to the needs and requirements in order to properly assess and [...]
(28 months ago, Jan 6, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Dear all, We are receiving a lot of sign ups for the meeting which is great! We are able to have 1000 people in the session instead of the expected 350 so don't hesitate [...]
(28 months ago, Jan 5, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Hi Andrew, That is an option, for now we are planning a focus group meeting this month on the Tax exemption topic with a smaller select group of sellers, in this meeting we [...]
(28 months ago, Jan 5, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Dear Dreambuilder71, Thank you for your kind words, I am afraid this has no impact n the shipping cost. In Administrative, dreambuilder71 writes: [...]
(28 months ago, Jan 5, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
That is great to hear! Thank you. In Administrative, Stellar writes: [...]
(28 months ago, Jan 4, 2022, to Administrative)
View Thread Re: EU distance selling - Online session - CE_Tanja
Hi Paul, Yes, we will share a link as soon as we can after the meeting;) to be on the safe side, please share your email with me, that way you will have access to the recording [...]
(28 months ago, Jan 4, 2022, to Administrative)
View Thread EU distance selling - Online session - CE_Tanja
Dear BrickLink member, We have recently launched a new feature enabling EU distance selling on the BrickLink site. Because we have had a number of questions and concerns expressed [...]
(28 months ago, Jan 4, 2022, to Administrative)
View Thread Re: Happy New year - CE_Tanja
Happy New Year everyone!🤩 In General, Brickwilbo writes: [...]
(28 months ago, Dec 31, 2021, to General)
View Thread Re: Help Center - Reasons for suspension - CE_Tanja
Thank you cosmicray and DVectored1, Yes, let’s update the help page for this area (among others) asap, it is in progress and we should be able to update this withon a [...]
(29 months ago, Dec 21, 2021, to Suggestions)
View Thread Re: Issues with placing orders - CE_Tanja
Completely agree, we will make sure that this can be enabled in the future. In Administrative, Poncke writes: [...]
(29 months ago, Dec 21, 2021, to Administrative)
View Thread Re: Issues with placing orders - CE_Tanja
Thank you pineBRICKS, we appreciate the acknowledgement! In Administrative, pineBRICKS writes: [...]
(29 months ago, Dec 21, 2021, to Administrative)
View Thread Re: EU Distance selling feature is now live! - CE_Tanja
You are welcome Sylvain:) In Administrative, 1001bricks writes: [...]
(29 months ago, Dec 21, 2021, to Administrative)
View Thread Re: EU Distance selling feature is now live! - CE_Tanja
We have enabled this for EU-EU transactions only at this point. We’re still working on the feature to allow Non EU-EU transactions, this should be ready in the beginning if January. [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Re: Issues with placing orders - CE_Tanja
I am happy to hear that, thank you for letting us know;) In Administrative, Teup writes: [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Re: Issues with placing orders - CE_Tanja
Thank you for letting ud know that things are working!;) In Administrative, CE_Tanja writes: [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Re: Issues with placing orders - CE_Tanja
Dear all, The issue has been fixed. In Administrative, CE_Tanja writes: [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Re: Issues with placing orders - CE_Tanja
Dear all, We hear you, we are working on the solution and we will let you know as soon as the issue is fixed! In Administrative, CE_Tanja writes: [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Issues with placing orders - CE_Tanja
Dear all, We are currently working on fixing this issue. The solution is expected to be delivered on Monday. The current workaround for sellers is as follows: Turning off the [...]
(29 months ago, Dec 18, 2021, to Administrative)
View Thread Re: CANNOT PLACE ORDER CUSTOMER TOO - CE_Tanja
Dear all, We are looking in to this, I will keep you updated! In Technical Issues, Luxurybricks writes: [...]
(29 months ago, Dec 18, 2021, to Technical Issues)
View Thread Re: EU Distance selling feature is now live! - CE_Tanja
Dear all, A bit more update to share, Based on the input we have received, we are currently implementing a solution that will enable B2B transactions for EU customers which [...]
(29 months ago, Dec 15, 2021, to Administrative)
View Thread Re: EU Distance selling feature is now live! - CE_Tanja
Dear all, We are sorry for the lack of reply to this thread, we understand that this is causing a lot of frustration and is leaving a lot of questions unanswered. We are currently [...]
(29 months ago, Dec 15, 2021, to Administrative)
View Thread Re: Organizational change in BrickLink - CE_Tanja
Hi Popsicle, A very fair concern! I am sure as well that this will not be the case. I will pass on your warm welcome to Casper;) In Administrative, popsicle writes: [...]
(29 months ago, Dec 9, 2021, to Administrative)
View Thread Re: Organizational change in BrickLink - CE_Tanja
[...] Hi Erik, I know we have another dialogue about this as well and I am still looking forward to hearing back regarding the details. I want to let you and everyone else [...]
(29 months ago, Dec 9, 2021, to Administrative)
View Thread Re: Organizational change in BrickLink - CE_Tanja
[...] I am happy to hear that:)
(29 months ago, Dec 9, 2021, to Administrative)

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More