Discussion Forum: Thread 321911

 Author: CE_Tanja View Messages Posted By CE_Tanja
 Posted: Jun 1, 2022 12:17
 Subject: BDP Round 3 update
 Viewed: 1532 times
 Topic: Designer Program
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CE_Tanja

Location:  USA, California
Member Since Contact Type Status
Feb 17, 2021 Contact Member Admin
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Dear all,

Just a brief update to let you know that during BDP Round 3, a technical error
caused Mountain View Observatory to sell at a lower than intended price for some
customers and full price for others.

The initial amount charged was a temporary hold which will be returned. When
we are ready to ship in Spring 2023, all customers will be charged the lower
of the two prices displayed.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 1, 2022 14:09
 Subject: Re: BDP Round 3 update
 Viewed: 73 times
 Topic: Designer Program
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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In Designer Program, CE_Tanja writes:
  Dear all,

Just a brief update to let you know that during BDP Round 3, a technical error
caused Mountain View Observatory to sell at a lower than intended price for some
customers and full price for others.

The initial amount charged was a temporary hold which will be returned. When
we are ready to ship in Spring 2023, all customers will be charged the lower
of the two prices displayed.

Thanks for the update Tanja.
A nice surprise in the Spring for some, I guess
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Jun 2, 2022 00:05
 Subject: Re: BDP Round 3 update
 Viewed: 52 times
 Topic: Designer Program
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TheCuteGiraffe (3)

Location:  Australia, Victoria
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Sep 12, 2020 Contact Member Buyer
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Thanks for the update.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 2, 2022 00:10
 Subject: Re: BDP Round 3 update
 Viewed: 57 times
 Topic: Designer Program
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Nubs_Select (3730)

Location:  Canada, Ontario
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Nice surprise indeed!
 Author: morph147 View Messages Posted By morph147
 Posted: Jun 2, 2022 11:15
 Subject: Re: BDP Round 3 update
 Viewed: 54 times
 Topic: Designer Program
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morph147 (0)

Location:  USA, North Carolina
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May 17, 2022 Contact Member Buyer
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In Designer Program, CE_Tanja writes:
  Dear all,

Just a brief update to let you know that during BDP Round 3, a technical error
caused Mountain View Observatory to sell at a lower than intended price for some
customers and full price for others.

The initial amount charged was a temporary hold which will be returned. When
we are ready to ship in Spring 2023, all customers will be charged the lower
of the two prices displayed.

Wait I am confused. Does this mean what I paid will be returned and then I will
be recharged? If so and I need to update the credit card info how will this work?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 2, 2022 11:38
 Subject: Re: BDP Round 3 update
 Viewed: 65 times
 Topic: Designer Program
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
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In Designer Program, morph147 writes:
  […]
Wait I am confused. Does this mean what I paid will be returned and then I will
be recharged? If so and I need to update the credit card info how will this work?

You didn’t actually paid anything yet.  It was only an authorization check.

When the set will be sent (and only then), you’ll be actually charged.
 Author: morph147 View Messages Posted By morph147
 Posted: Jun 2, 2022 15:16
 Subject: Re: BDP Round 3 update
 Viewed: 52 times
 Topic: Designer Program
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morph147 (0)

Location:  USA, North Carolina
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May 17, 2022 Contact Member Buyer
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In Designer Program, SylvainLS writes:
  In Designer Program, morph147 writes:
  […]
Wait I am confused. Does this mean what I paid will be returned and then I will
be recharged? If so and I need to update the credit card info how will this work?

You didn’t actually paid anything yet.  It was only an authorization check.

When the set will be sent (and only then), you’ll be actually charged.

Ah now this brings up an interesting point. If I need to update my card later
on to have it go on a different card will I be allowed to do this?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 2, 2022 15:30
 Subject: Re: BDP Round 3 update
 Viewed: 53 times
 Topic: Designer Program
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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In Designer Program, morph147 writes:
  In Designer Program, SylvainLS writes:
  In Designer Program, morph147 writes:
  […]
Wait I am confused. Does this mean what I paid will be returned and then I will
be recharged? If so and I need to update the credit card info how will this work?

You didn’t actually paid anything yet.  It was only an authorization check.

When the set will be sent (and only then), you’ll be actually charged.

Ah now this brings up an interesting point. If I need to update my card later
on to have it go on a different card will I be allowed to do this?

I think so… especially if the first card is expired.

Or you can talk to LEGO’s customer service when that happens… or even now I guess
(they already had two rounds, they should know how it works).

Anyway, no worry
 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: Jun 2, 2022 15:53
 Subject: Re: BDP Round 3 update
 Viewed: 62 times
 Topic: Designer Program
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psusaxman2000 (291)

Location:  USA, Pennsylvania
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In Designer Program, morph147 writes:
  In Designer Program, SylvainLS writes:
  In Designer Program, morph147 writes:
  […]
Wait I am confused. Does this mean what I paid will be returned and then I will
be recharged? If so and I need to update the credit card info how will this work?

You didn’t actually paid anything yet.  It was only an authorization check.

When the set will be sent (and only then), you’ll be actually charged.

Ah now this brings up an interesting point. If I need to update my card later
on to have it go on a different card will I be allowed to do this?

Yes 100%. I had to do this for the first round. All you need to do is call
Lego support number and provide the order details. They'll make the update
on their end and it'll go through without issue when it ships.
 Author: Sadler_Bricks View Messages Posted By Sadler_Bricks
 Posted: Jun 5, 2022 08:26
 Subject: Re: BDP Round 3 update
 Viewed: 54 times
 Topic: Designer Program
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Sadler_Bricks (1703)

Location:  USA, Washington
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Jul 15, 2019 Contact Member Seller
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Well you cant go wrong with that kind of suprise.

Sadler_bricks
 Author: lshw_ View Messages Posted By lshw_
 Posted: Jun 9, 2022 05:18
 Subject: Re: BDP Round 3 update
 Viewed: 57 times
 Topic: Designer Program
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lshw_ (77)

Location:  Germany, Hessen
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Aug 23, 2018 Member Does Not Allow Contact Buyer
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Well, right now I've found that the observatory is listed more expensive
now in my order than the original announced price. What happend there?

In Designer Program, CE_Tanja writes:
  Dear all,

Just a brief update to let you know that during BDP Round 3, a technical error
caused Mountain View Observatory to sell at a lower than intended price for some
customers and full price for others.

The initial amount charged was a temporary hold which will be returned. When
we are ready to ship in Spring 2023, all customers will be charged the lower
of the two prices displayed.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 9, 2022 11:54
 Subject: Re: BDP Round 3 update
 Viewed: 62 times
 Topic: Designer Program
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
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Store Closed Store: BuyerOnly
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In Designer Program, lshw_ writes:
  Well, right now I've found that the observatory is listed more expensive
now in my order than the original announced price. What happend there?

As Tanja said: there was an error and it was presented to you at a lower price
than the intended price.

It seems you order was “updated” to the intended price.

But, fear not, Tanja said you’ll only pay the lower price when the set eventually
ship in Spring 2023.
IOW, it will be corrected then (or before).

And you’ve not really paid anything yet.  It was an authorization check that’s
only invalid for 30 days.