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View Thread Re: No buyer name on orders page, anyone else? - qwertyboy (7864)
[...] Unfortunately I haven't seen one of these yet. It would be interesting to see whether there is actually no info at all there, or whether the info is somehow "invisible" [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - Kesleyk (1025)
[...] Our first one showed up on 5/20. It was disconcerting at first, but all the information on the invoice/order matched up with PayPal so we just went with it. No problems [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - jennnifer (3533)
[...] I've got one of these now as well. New user (joined yesterday), manual invoice. -------------------------------- [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: Set names appearing with HTML codes in Inv - jennnifer (3533)
[...] I hope you have better luck than me... I've been reporting this since September of 2020. (URL) (URL) (URL) Jen
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Set names appearing with HTML codes in Inv - Bricklanta (390)
I have 2 sets showing up with HTML codes in place of the apostrophe in My Inventory. This is not the case for all my sets with an apostrophe. Emma's Shopping Play Cube [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: Order summary just keeps spinning - mankra (564)
Same here. Apparently, if you fill your cart before logging in, it can happen. It's been a problem for at least a week. I really hope they fix it soon, sales are bad enough [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: Order summary just keeps spinning - gargar (552)
[...] I can checkout just fine on other stores.
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: Order summary just keeps spinning - wildchicken13 (876)
[...] I tried checking out at a few different stores and I had the same problem. Perhaps something broke during daily maintenance today.
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Order summary just keeps spinning - gargar (552)
Hi there, Listed my first and currently only item for sale. I have no idea why but I ain't getting an order summery even when logging from a friend's account even thought [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Orders pages not saving old/new preference - C0lsanders_ (828)
Recently, my orders pages(both personal and seller) do not save, even temporarily, my preference for the old version. I will select "view classic version", will click [...]
(36 months ago, Jun 7, 2021, to Technical Issues)
View Thread Re: can't login to bl from studio - SylvainLS (46)
[...] The dedicated forum for Studio and PartDesigner is (URL) (hover over the red Studio icon on every page, then click “Studio Forum”). Please search the forum for [...]
(36 months ago, Jun 6, 2021, to Technical Issues)
View Thread can't login to bl from studio - DoctorBadger (0)
I get the message 'temporarily available due to server maintenance' every time I try to login. I can login through the browser. I can't download sets- it says I have [...]
(36 months ago, Jun 6, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - Stellar (3503)
[...] Thanks for acknowledging this. But this is not only a sellers problem for pricing, buyers see the Price Guide too and there about a half would be without VAT sales. [...]
(36 months ago, Jun 5, 2021, to Technical Issues)
View Thread Re: Buyer can not proceed to checkout... - cosmicray (3492)
[...] You could also ask the buyer what is in their cart, then go check your inventory to see if any of those items have dimensions that are out of whack. Override the dimensions, [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - kaat (8678)
[...] Indeed, thanks. A seller should have an option to select whether the shop uses the domestic VAT rate (below threshold) or the one from the buyer (above threshold). [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - SylvainLS (46)
[...] Okay, proof again that I’m not a seller on BL :D [...] Indeed.  And as it’s how it works (taxes are added, not removed), that’s how I remembered it working. [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - NelisSolis (3753)
[...] I think it is a little more complicated: A VAT-registered seller who stays below the yearly €10k threshold (for the company, so all sales on all platforms together) [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - BrickMusher (82)
[...] Hi, nice to hear. Will the change in VAT collection also include Norway? As you might know, Norway is not exactly member of EU, but participate in many EU-regulations. [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - kaat (8678)
[...] Good questions! [...] VAT enabled sellers currently set their prices including whatever VAT % is in their country. The VAT page in the store settings says this: When [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - SylvainLS (46)
[...] Will you also help sellers understand the other new rules introduced on the same date, namely, the change from separate and high country-by-country thresholds for VAT [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - swilhelm (1)
Thanks for this explanation. I am the Product Manager for Marketplace at BrickLink and we are in the process of putting a communication together that will be sent out along with [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: Buyer can not proceed to checkout... - Brickwilbo (1534)
[...] Add a new manual invoice shipping method.
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Buyer can not proceed to checkout... - LocoPorLego (407)
Buyer says this is the message when they attempt to checkout "Your items do not meet seller's package dimension requirement. Please remove some items from your cart. Max [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - Stellar (3503)
[...] Forgot the link... (Set 6288911-1)
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: The end of PG? Problem: items sold excl. VAT - Stellar (3503)
[...] I had it priced at 159.99, but as it was sold to USA it is now in the PG as 132€ Then when another seller in EU checks the PG it will probably price it around 132€ and [...]
(36 months ago, Jun 4, 2021, to Technical Issues)
View Thread Re: UK Checkout issue - starbeanie (10837)
Thanks, so the reverse problem of you shipping to US with state sales tax. In Technical Issues, Rob_and_Shelagh writes: [...]
(36 months ago, Jun 3, 2021, to Technical Issues)
View Thread Re: UK Checkout issue - SylvainLS (46)
[...] You need an Onsite payment method (PayPal Onsite or Stripe), so that BL can add and collect the 20% UK VAT on imported goods between £0 and £135. Above £135, [...]
(36 months ago, Jun 3, 2021, to Technical Issues)
View Thread Re: UK Checkout issue - Rob_and_Shelagh (26335)
[...] Due to the UK VAT implementation I think you have to have an on-site payment method set up. Looking at your terms you only have on-site for USA buyers currently. HTH [...]
(36 months ago, Jun 3, 2021, to Technical Issues)
View Thread UK Checkout issue - starbeanie (10837)
Any idea's about why the yellow box is appearing when UK buyers are trying to checkout from my store? I haven't changed any of my shipping methods or terms lately.
(36 months ago, Jun 3, 2021, to Technical Issues)
View Thread Re: lost button in Add to Wanted List - MrPetovan (942)
I believe this isn't a technical bug. In the current state it's behaving exactly as intended. The only issue is that it isn't very convenient for people with more [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: lost button in Add to Wanted List - SylvainLS (46)
[...] But: 1. It’s a bug, not a suggestion. 2. This topic, Technical Issues, is supposed to be read by the web team to check for bugs and fix them.  I don’t know that the Suggestions [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: lost button in Add to Wanted List - MrPetovan (942)
I support this with all my heart. You should probably move this to a full-fledged Suggestion that I could officially back: (URL) In Technical Issues, tec writes: [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread lost button in Add to Wanted List - tec (61)
When you have many lists, there's a scroll mechanism that kills the right side: it goes out of the window. then disappear. so you lose the button and the relevant data. see [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: Unable to Download Stud.io 2.0 - SylvainLS (46)
[...] The dedicated forum for Studio and PartDesigner is (URL) (hover over the red Studio icon on every page, then click “Studio Forum”). Please search the forum for [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Unable to Download Stud.io 2.0 - millellpop (0)
Please help. I have confirmed my Mac is up to date. In trying to download Studio 2.0, I keep getting this error message: “Studio+2.0.pkg” can’t be opened because Apple cannot [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: Order Status received uneditable - Brickwilbo (1534)
[...] Yes, with the xp order statusflow only buyer can change order status to completed.
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Order Status received uneditable - re_collection (727)
Hi all, I have two orders that are marked "received" from the buyers, these order status are uneditable, immediately uneditable and not after 1 week, then I cannot change them [...]
(36 months ago, Jun 2, 2021, to Technical Issues)
View Thread Re: Cannot add more items to catalog - Leftoverbricks (2225)
[...] Agree. There are many more fields where input values are not checked against the required/allowed values. But changing it would be another story given the fact that large [...]
(36 months ago, Jun 1, 2021, to Technical Issues)
View Thread Re: Cannot add more items to catalog - rankster (1909)
The problem was caused of setting 0.55g for weight instead of simply 0.55 It would be cool if an error message showed up intead of the internal server error text which could mean [...]
(36 months ago, Jun 1, 2021, to Technical Issues)
View Thread Cannot add more items to catalog - rankster (1909)
I've managed to add 5 items to the catalog but now I cannot add more. When I click on the Add Item to Catalog button it says "The page cannot be displayed because an internal [...]
(36 months ago, Jun 1, 2021, to Technical Issues)
View Thread Re: PayPal payment slowness? - peregrinator (776)
[...] There's always the option of using another service to ship, e.g. PirateShip.
(36 months ago, May 31, 2021, to Technical Issues)
View Thread Re: PayPal payment slowness? - MouseMotors (637)
[...] Yes, mine took about twenty minutes to show up.
(36 months ago, May 31, 2021, to Technical Issues)
View Thread Re: PayPal payment slowness? - macebobo (2436)
Yes I have had it happen in the past, but it always has shown up after about 5 minutes. This one showed up after 76 minutes. I had to keep refreshing, I hope this is not a sign [...]
(36 months ago, May 31, 2021, to Technical Issues)
View Thread Re: PayPal payment slowness? - Play_It_Again (4965)
I had an order 90 minutes ago that still has not posted. Fortunately it's a postal holiday so it's no biggie today, but if that happened tomorrow I'd be leaving [...]
(36 months ago, May 31, 2021, to Technical Issues)
View Thread Re: PayPal payment slowness? - Emporiosa (5548)
[...] This happens a lot; just need to wait and go back into PayPal later. It's not specific to BL - I see the delays in PayPal from other payments too.
(36 months ago, May 31, 2021, to Technical Issues)
View Thread PayPal payment slowness? - macebobo (2436)
I just got an order and it shows paid, however, when I log into PayPal, I see no recent payment or order information (thus I can not ship.) I do notice that the funds [...]
(36 months ago, May 31, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - CCBricks (2372)
[...] I had one in the 27th just like this. I looked on the order page and it now shows the user name, but not on the Orders Received page. Everything checked out as far as [...]
(36 months ago, May 30, 2021, to Technical Issues)
View Thread Re: Removing negative review about Seller - peregrinator (776)
[...] (URL) Select 'Feedback I Posted', plug in the order number, and go. As an aside you can get to this page from the Problem Center (linked in the footer of [...]
(36 months ago, May 29, 2021, to Technical Issues)
View Thread Removing negative review about Seller - Vesta (143)
Does anyone know how to remove a very negative review I left for the wrong seller? I meant to leave it for the invoice above it and once I posted it I realized my mistake. I [...]
(36 months ago, May 29, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - bricks2you (12961)
had one last week, thought it was a fluke, must have been a flounder. In Technical Issues, chetzler writes: [...]
(36 months ago, May 29, 2021, to Technical Issues)
View Thread Re: not able to remove Items from Shopping Cart - TakeAbricK (13466)
[...] Yes, didn't resolve the problem. Nothing did. So I emptied the whole Shoppingcart. This Seller has to wait until I have time to start over going through my huge wanted [...]
(36 months ago, May 29, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - chetzler (2323)
[...] 🌊🐎 Indeed!
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - macebobo (2436)
[...] Better process it before nine days!
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - joesecc (5563)
[...] Yes, I have had this happen. It also was on a zero feedback user. Looking at the filed order, still no name showing and the user now has a feedback of 2.
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - Brixalotl (17877)
One on the 25th and one on the 26th, both paid via PayPal instant checkout.
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - chetzler (2323)
[...] Interesting, glad it's not just me. How far back have you observed this?
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - chetzler (2323)
[...] I wondered, but then remembered that that would make them a horse in the desert, and horses can't buy on BrickLink (or maybe they can? The TOS don't explicitly [...]
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - cosmicray (3492)
[...] Look carefully at their PayPal, or Stripe, payment for signs of anything odd. Nita Rae
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - Brixalotl (17877)
Yes, and so far it has only happened randomly on zero feedback new users.
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - wildchicken13 (876)
[...] Maybe they have no name.
(36 months ago, May 28, 2021, to Technical Issues)
View Thread No buyer name on orders page, anyone else? - chetzler (2323)
Is anyone else seeing this? When I click through to the order everything looks OK: user's real name and BrickLink ID are there with a complete and proper address that matches [...]
(36 months ago, May 28, 2021, to Technical Issues)
View Thread meaning of the catalog - tec (61)
(Part 4287) see pic 3 (on red background) what it means? a) b) moulds? two different IDs? two but merged into one?
(36 months ago, May 28, 2021, to Technical Issues)
View Thread Re: not able to remove Items from Shopping Cart - Brickwilbo (1534)
[...] Did you clear the cache and cookies?
(36 months ago, May 27, 2021, to Technical Issues)
View Thread Re: not able to remove Items from Shopping Cart - TakeAbricK (13466)
[...] Same problem as inside the store. Can't remove the items, although quantity in store is zero. Tried all items individually and all items at once. If I remembered [...]
(36 months ago, May 27, 2021, to Technical Issues)
View Thread Re: not able to remove Items from Shopping Cart - Stellar (3503)
[...] You are trying inside the store? Maybe you can edit the cart in this page too: (URL)
(36 months ago, May 27, 2021, to Technical Issues)
View Thread not able to remove Items from Shopping Cart - TakeAbricK (13466)
I have a shoppingcart with a seller, where some lots are out of stock. I am not able to remove these Items from my shopping cart - not by using the REMOVE button - not by changing [...]
(36 months ago, May 27, 2021, to Technical Issues)
View Thread Item removal request error - LordSkylark (10970)
When I click on the "Submit request" button on this screen (only grayed out because I hit back after the error), I get an error message and cannot proceed.
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Re: GPU files not recognised. - wildchicken13 (876)
[...] I think will have better luck on the Studio forum: (URL)
(36 months ago, May 26, 2021, to Technical Issues)
View Thread GPU files not recognised. - DukeOfMocs (0)
I have been having issues with my new GPU in regards to rendering, the GPU is an Nvidia RTX 3070 and is practically brand new along with the computer itself so I doubt it is [...]
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Can't request for quote - gargar (552)
Hi, I can't request a quote. Each time I try I get an error that says "Technical Problem Continue shopping in this store" I've tried it with multiple sellers. It's [...]
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Re: No shipping methods found - bricks2you (12961)
I asked the buyer what they were ordering and haven't received an answer yet.
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Re: No shipping methods found - Brickwilbo (1534)
[...] Does the item exceed your shipping methods restrictions?
(36 months ago, May 26, 2021, to Technical Issues)
View Thread No shipping methods found - bricks2you (12961)
I buyer sent this message to me. I am trying to place an order, but BrickLink states the Seller has no shipping methods available, and that I should contact you. From the buyers [...]
(36 months ago, May 26, 2021, to Technical Issues)
View Thread Re: Unable to issue partial refund - ralphs_bricks (2208)
[...] I wound up issuing the refund in Paypal and then came back and had Bricklink find it and apply it to the order.
(36 months ago, May 25, 2021, to Technical Issues)
View Thread Re: Unable to issue partial refund - Nubs_Select (3768)
It almost never worked for me personally. It does occasionally but rarely
(36 months ago, May 25, 2021, to Technical Issues)
View Thread Unable to issue partial refund - ralphs_bricks (2208)
I keep getting a "Something went wrong. Please try again." error when issuing a partial refund. Is there a known issue with refunds not working?
(36 months ago, May 25, 2021, to Technical Issues)
View Thread Re: problems with check out - dialedin (28)
So i found that one of the manuals i added last was for a large set. after i dropped it off it allowed me to place the order. Guess it had something to do with sizing as you [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: problems with check out - WildBricks (6339)
Try logging out and logging back in. This sounds like the problems we were all experiencing right after the update last week. In Announce, ricardo1475 writes: [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: problems with check out - NelisSolis (3753)
[...] It might be that with the extra items, your cart wont fit in any of the shipping methods to Canada. Specifically with instruction manuals, the default shipping dimensions [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: problems with check out - Emilio_Magnelli (13020)
Hi, My Store, Inventory In the right of page ''Show More Options'' and ''Instant Checkout Unavailable'' so ''GO!'' Now you [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: problems with check out - dialedin (28)
[...] Hello all, Im the Canadian buyer in this situation. I've since added 2 more items to the cart, instr. manuals, and now it wont register any shipping options. first [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: problems with check out - ricardo1475 (7990)
[...] Some extra information: it says 'item information missing or incomplete' whenever the buyer try to put it through. Does someone know how it can be fixed?
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: PROBLEM WITH SEEING ANY STORES - hpoort (412)
[...] There is a limit at the number of store pages you can browse each day, and you seem to have run into this limit every day. This limit is actually set rather low, too [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: PROBLEM WITH SEEING ANY STORES - Cob (3566)
[...] Does the seller ship to you?
(36 months ago, May 24, 2021, to Technical Issues)
View Thread problems with check out - ricardo1475 (7990)
I have a questio: A Canadian buyer did write me (dutch seller)this: I have a cart of things put together to order but everytime i try to checkout or request the quote [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread PROBLEM WITH SEEING ANY STORES - emirhan21 (2)
Hello, We have a problem with seeing the stores page. Does not matter which store it is, everyday at some time this problem occurs. Please help with that. Thank you.
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: Shipping Cost Ignored - youngerandson (2387)
[...] This went through the instant checkout. While I have done local pickup (no shipping) in the past for some orders, it's not a shipping option you can select [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: Shipping Cost Ignored - wildchicken13 (876)
[...] Free shipping! First of all, I do not recommend using the courier API. I have had a bad experience with it as indicated in this forum post of mine from a year ago: (URL) [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Shipping Cost Ignored - youngerandson (2387)
I received an order tonight with a shipping address in another country. I've never had a problem with an international order before, but this order came through with zero [...]
(36 months ago, May 24, 2021, to Technical Issues)
View Thread Re: cannot ask for quote - say technical problem - Brickwilbo (1534)
[...] Verify your email address and then try again. It helped solving the checkout issue.
(36 months ago, May 23, 2021, to Technical Issues)
View Thread cannot ask for quote - say technical problem - Pardicimo (47)
dose any one else have that problem? any suggestion how to solve?
(36 months ago, May 23, 2021, to Technical Issues)
View Thread Re: API help page? - ErwinNL (622)
[...] It used to be linked on the main page correctly but BrickLink changed it back to the old one in an update and hasn't fixed it since, I did report this multiple times [...]
(36 months ago, May 22, 2021, to Technical Issues)
View Thread API: *new* Undocumented VAT fields. - ErwinNL (622)
Good day, melbourne_josh posted in my Discord that there are new fields in the /order resource for VAT. These aren't documented yet. The new fields are: "vat_collected_by_bl": [...]
(36 months ago, May 22, 2021, to Technical Issues)
View Thread Re: API help page? - majbom (206)
[...] Great - where did you find that?
(36 months ago, May 22, 2021, to Technical Issues)
View Thread Re: Order summary - System error - randyipp (3477)
[...] Tried confirming your address? (URL)
(36 months ago, May 21, 2021, to Technical Issues)
View Thread Re: Order summary - System error - EBP (851)
This is stil not fixed??? Nobody get incomming orders and clients cant place order.... ????
(36 months ago, May 21, 2021, to Technical Issues)
View Thread Re: New forum message badge doesn't disappear - MrPetovan (942)
It works as expected again, thanks! In Technical Issues, MrPetovan writes: [...]
(36 months ago, May 21, 2021, to Technical Issues)
View Thread Re: BricklinkApi class : INVALID_SIGNATURE error - 1001jouets.fr (1)
[...] Got it ! My environment had a issue : little error in the order of the tokens and I didn't see it. To the authors of this work, I apologize. PHPBricklinkAPI works [...]
(36 months ago, May 21, 2021, to Technical Issues)
View Thread Re: BricklinkApi class : INVALID_SIGNATURE error - ErwinNL (622)
[...] I had some more time to look into the code, I made my own signer in C# and had to encode some of the oauth_ parameters like oauth_nonce and oauth_timestamp because I [...]
(36 months ago, May 21, 2021, to Technical Issues)
View Thread Re: BricklinkApi class : INVALID_SIGNATURE error - 1001jouets.fr (1)
[...] Thanks ErwinNL, your example works very fine in a standalone way, with my keys. The problem comes perhaps with my environment. Thank you for the trying. Notice: the value [...]
(36 months ago, May 21, 2021, to Technical Issues)

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