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View Thread Re: Problem with shipping options: weight bands - needful_things (1210)
[...] On the order page. All Items have a weight on the order page the total weight is 84,6 gramm (instead of 86 gramm, but still more than the specified weight bands).
(12 months ago, May 8, 2023, to Technical Issues)
View Thread Re: Problem with shipping options: weight bands - NelisSolis (3753)
[...] How is your shipping method configured? Did the 86 gram show up on your scale or on the BL order page?
(12 months ago, May 8, 2023, to Technical Issues)
View Thread Problem with shipping options: weight bands - needful_things (1210)
Hi, I've received an order of 86 gramm, but the shipping methode which is choosen only has the following weight bands in gramms: 0 - 9.00 9.01 - 33.00 I expected that this [...]
(12 months ago, May 8, 2023, to Technical Issues)
View Thread Re: No scrolling pages in Firefox - 1001bricks (52375)
[...] Well known. Log off, clear the BrickLink cookies, Log on, it'll work!
(13 months ago, May 5, 2023, to Technical Issues)
View Thread No scrolling pages in Firefox - nikosafentakis (87)
After the latest update of Firefox, all pages originated from the "Want" menu are impossible to scroll up/down, not only with the mouse wheel but also by using PgUp/PgDn, [...]
(13 months ago, May 5, 2023, to Technical Issues)
View Thread TIMESTAMP_REUSED OAuth errors in API - brickotronic (12)
Hi, did anyone got TIMESTAMP_REUSED authentication errors? Example: {"meta":{"description":"TIMESTAMP_REUSED: consumerKey: XXXXXXXXXX timestamp: 1682887142 [...]
(13 months ago, May 5, 2023, to Technical Issues)
View Thread Re: Slow? - Nubs_Select (3775)
true it does seem to be better now
(13 months ago, May 5, 2023, to Technical Issues)
View Thread Re: Slow? - billamber (2616)
[...] yep, but I think it just picked up :)
(13 months ago, May 5, 2023, to Technical Issues)
View Thread Slow? - Nubs_Select (3775)
is bricklink running super slow for anyone else right now
(13 months ago, May 5, 2023, to Technical Issues)
View Thread Re: Forum home is throwing an error - macebobo (2437)
[...] Where's the Kaboom? (URL)
(13 months ago, May 3, 2023, to Technical Issues)
View Thread Re: Forum home is throwing an error - wildchicken13 (876)
This is how the world ends. Not with a bang, but with an internal server error.
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Forum home is throwing an error - Nubs_Select (3775)
yah i got that error also for the one page
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Forum home is throwing an error - macebobo (2437)
[...] All my browsers (FF, Brave, Chrome) on all my devices (Win7/Android) console is showing http error 500 (internal server error) Only way I can [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Forum home is throwing an error - macebobo (2437)
(URL) is throwing: "The page cannot be displayed because an internal server error has occurred."
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Wanted List Problem - From Want to Have - Wyrd_Caboodle (80)
[...] Ah, didn't realize if one had a problem they all did. I have been adding new lists, I'll check those. Thanks very much!
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Wanted List Problem - From Want to Have - SylvainLS (46)
[...] Hi, Check your other lists.  You can’t edit ANY list if ONE of them has a problem. And that kind of problems happens when parts are merged in the catalogue.  Did you [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Wanted List Problem - From Want to Have - Wyrd_Caboodle (80)
Anyone else having problems with changing wanted list items from want to have or vice versa. I keep getting a message saying I've got more than one of the same colour of [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Unable to change order status from Completed? - Nubs_Select (3775)
If a seller accidentally marks is as completed they can’t change isn’t back. Only the buyer can change it. Just the other day I accidentally marked an order as completed instead [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Order date no longer updates with batch? - tons_of_bricks (12766)
[...] [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Order date no longer updates with batch? - Stellar (3504)
Just got a new batch with Instant Checkout payment and the order was not moved to the top of the list. Two days ago I had a new batch added to another order and that one the [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Unable to change order status from Completed? - pcthurman (1211)
[...] The seller most likely changed the order to complete. You could contact the seller, ask them to change the order back to shipped so you can change it to received. Then [...]
(13 months ago, May 2, 2023, to Technical Issues)
View Thread Re: Unable to change order status from Completed? - peregrinator (776)
[...] This should not be the case, but the seller has the ability to set the order to Completed. If you do it yourself, there is a brief window in which you can change it. [...]
(13 months ago, May 1, 2023, to Technical Issues)
View Thread Unable to change order status from Completed? - gm.lloyd (8)
I recently placed an order and some of the pieces did not arrive. I messaged the seller to try and resolve the issue but as I was looking at the order, I noticed the order status [...]
(13 months ago, May 1, 2023, to Technical Issues)
View Thread Re: Trouble with site scrolling - helens61 (83)
[...] Many thanks - that has indeed solved the issue for me, thank you very much for the assistance HVS
(13 months ago, Apr 29, 2023, to Technical Issues)
View Thread Re: Trouble with site scrolling - SylvainLS (46)
[...] Hi, There’s been a few similar threads here and it was due to the cookies banner not appearing and blocking the loading / complete usage of the page. So, can you check [...]
(13 months ago, Apr 29, 2023, to Technical Issues)
View Thread Re: Trouble with site scrolling - helens61 (83)
[...] This page for one - the only way I can reach the 'post' button is by making page tiny LOL Indeed it resolves itself in Internet Explorer, but is glitched in Firefox [...]
(13 months ago, Apr 29, 2023, to Technical Issues)
View Thread Re: Trouble with site scrolling - jennnifer (3533)
[...] It sounds like a browser or adaptability setting. Have you tried another browser? Also, which pages? ~Jen
(13 months ago, Apr 29, 2023, to Technical Issues)
View Thread Trouble with site scrolling - helens61 (83)
Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site pages. I even installed a scroll extension into my mouse, but can still only scroll on certain pages. [...]
(13 months ago, Apr 29, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - ponyandfriends (1104)
[...] Hello and thank you you are correct. Sorry for the late answer but Ive been busy. I unticked the box and now it works as I want it to. I have instant checkout on all [...]
(13 months ago, Apr 28, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - Brickwilbo (1534)
[...] Do you have Seller protection enabled? With that checkbook ticjed new members can only checkout wit PayPal Onsite.
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - ponyandfriends (1104)
[...] I have tested a bit with my brothers account. Can't find anything that differs and I have only a few restrictions, like max parts value on one of the methods. The [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - SylvainLS (46)
[...] I think I forgot to take that into account.  Check the items: maybe they didn’t fit in the conditions for the shipping methods (no dimension/weight or something like [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - ponyandfriends (1104)
[...] Hello Jennifer and Sylvain. Thanks for answer. Correct, no VAT is collected, domestic Sweden. I have 2 shipping domestic options and both gives the same result. But [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - SylvainLS (46)
[...] No VAT for domestic and no VAT for intra-EU. So, not only should offsite work for Swedish buyers but also for EU buyers. Maybe something wrong in the shipping methods [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Offsite payment methods not working suddenly. - jennnifer (3533)
Hello, If BrickLink is collecting any tax or VAT for your orders, then payments must be made with an Onsite method. ~Jen In Technical Issues, ponyandfriends writes: [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Offsite payment methods not working suddenly. - ponyandfriends (1104)
Hello. I have had the store closed for a while and opened up recently. And I discovered that onsite payment was not mandatory anymore so for domestic I chose only an offsite [...]
(13 months ago, Apr 25, 2023, to Technical Issues)
View Thread Re: Studio 2.0 view zoom not working - hpoort (412)
[...] Please report your problem on the proper forum: (URL) You'll need to add a few more details like your computer's configuration and the exact Studio version.
(13 months ago, Apr 24, 2023, to Technical Issues)
View Thread Studio 2.0 view zoom not working - AstroStar (0)
So today I was gonna make a new Lego model, an update went through and that's when I notice something was not right. So I tried to zoom in an out by using my mouse scroll, [...]
(13 months ago, Apr 24, 2023, to Technical Issues)
View Thread Re: Error or bug when buying from selected stores - SylvainLS (46)
[...] Again Jen: BL doesn’t collect VAT inside EU (EEA).  Both the Netherlands and Germany are in EU ;) More: Even when a seller is outside EU, “ships to” EU but [...]
(13 months ago, Apr 21, 2023, to Technical Issues)
View Thread Re: Error or bug when buying from selected stores - jennnifer (3533)
[...] The 'Seller does not support shipping...' message occurs when that seller does not have an Onsite payment method enabled so that BrickLink may collect the appropriate [...]
(13 months ago, Apr 21, 2023, to Technical Issues)
View Thread Error or bug when buying from selected stores - Leftoverbricks (2225)
I searched for a part to buy and selected "Shipping to The Netherlands" as a preset. On the search result page I click on the item I want to buy. However when I go the [...]
(13 months ago, Apr 21, 2023, to Technical Issues)
View Thread Re: Prices in INR? - rtzx9r (1037)
[...] You may have missed the news today… India has ousted leadership in GB and now controls the area. Here is a news segment from our local news… (URL)
(13 months ago, Apr 19, 2023, to Technical Issues)
View Thread Re: Prices in INR? - yorbrick (1184)
[...] No. But I did get a new ISP a couple of days ago and currently have two as I still have the old one in place for another day or so. If I connect through the old one (and [...]
(13 months ago, Apr 19, 2023, to Technical Issues)
View Thread Re: Prices in INR? - cycbuild (827)
[...] Are you using a VPN?
(13 months ago, Apr 19, 2023, to Technical Issues)
View Thread Re: Prices in INR? - SylvainLS (46)
[...] Not me.
(13 months ago, Apr 19, 2023, to Technical Issues)
View Thread Prices in INR? - yorbrick (1184)
Since maintenance this morning, when not logged in the prices are defaulting to INR. In the price guide, prices are in INR. Is anyone else getting this?
(13 months ago, Apr 19, 2023, to Technical Issues)
View Thread Re: Need help importing XML file into collection - BillM74 (229)
Ah ha! Adding the color element and removing the sub-condition one appears to have worked. I did receive an "Ajax Error" message at the end, but the data was still loaded. [...]
(13 months ago, Apr 18, 2023, to Technical Issues)
View Thread Re: Need help importing XML file into collection - SylvainLS (46)
[...] Hmm, although it shouldn’t care about unneeded fields: — there’s no subcondition for minifigs, — maybe add a color tag (should default to 0 = Not Applicable, which [...]
(13 months ago, Apr 18, 2023, to Technical Issues)
View Thread Need help importing XML file into collection - BillM74 (229)
Hello, I am attempting to importing my minifig collection from brickset to bricklink. The csv file exported from brickset was not recognized so I converted the data to an XML [...]
(13 months ago, Apr 18, 2023, to Technical Issues)
View Thread Re: Apply Order Not Working - ndargus (71)
Figured it out. Had a duplicated part in another list. On the Wanted List screen the error was in red, and within the list the problem part. Once I removed it and saved, the [...]
(13 months ago, Apr 18, 2023, to Technical Issues)
View Thread Re: Can't change order status - Remko100 (1611)
Thank you Sylvain, I will be asking my buyer to pay again onsite. I hope that is clear enough for him, but I think it'll do. Remko In Technical Issues, SylvainLS writes: [...]
(13 months ago, Apr 16, 2023, to Technical Issues)
View Thread Re: Why cant i upgrad to Seller? - Nubs_Select (3775)
[...] Glad I could help!
(13 months ago, Apr 14, 2023, to Technical Issues)
View Thread Re: Why cant i upgrad to Seller? - SleepyD (2)
[...] Thank you for your help.
(13 months ago, Apr 14, 2023, to Technical Issues)
View Thread Re: Why cant i upgrad to Seller? - Nubs_Select (3775)
[...] Double check you filled in every required field
(13 months ago, Apr 14, 2023, to Technical Issues)
View Thread Why cant i upgrad to Seller? - SleepyD (2)
I got my Positiv Like. But i cant upgrade to Seller. If i fill the Formular i still cant Press on the Botton "Upgrade to Seller".
(13 months ago, Apr 14, 2023, to Technical Issues)
View Thread Internal server error trying to upload photos - BuryG (146)
I'm trying to upload a .jpg photo for an item in my inventory. Keep getting an internal server error message. How do I upload the photo? Thanks.
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - SylvainLS (46)
[...] You need to: 1. activate the option on BL, 2. (that leads you to PayPal to) authorize BL to add/collect taxes. So, it may be “forced” in the way you don’t have [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - Remko100 (1611)
[...] Hmmm, you are right, I do offer PayPal onsite. Alltough I wonder if I marked that option or if BL forced it on me because of my shipping destinations (outside EU). [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - 1001bricks (52375)
[...] When I buy I have Instant Checkout and Auto Payment!!! It seems the thing buys for me and pays by itself! Which is perfect... until the end of the month, when the Credit [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - randyf (442)
[...] So that's where my paste went! :)
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - SylvainLS (46)
[...] Pretty always beats accurate :D (Remember, “Instant Checkout” is not the accurate term when payment is offsite ;) ) [...] The two differences between Manual-invoice [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - SylvainLS (46)
[...] I ate my crayons :D
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - jennnifer (3533)
[...] Ha, funny as I did actually major in arts. And this is all I have to show for it!! Actually, I have no experience with any offsite payment methods that work with instant [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - Nubs_Select (3775)
[...] :D:D
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - randyf (442)
[...] I'm disappointed it isn't in crayon. :)
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - SylvainLS (46)
[...] Then it’s not Instant Checkout, it’s just Auto-invoice. The diagram should be (indeed, I didn’t major in arts :D):
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Bricklink API Parameters failing for subsets - InanimateReason (3456)
Turns out I was forgetting to send the query params to the OAuth function. It was failing when I added the params to any call but was always fine without them. I would have caught [...]
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - Stellar (3504)
[...] You actually can have Manual payment options with instant checkout, just not for destinations where VAT payment is required.
(13 months ago, Apr 13, 2023, to Technical Issues)
View Thread Re: Can't change order status - jennnifer (3533)
(URL)
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: Can't change order status - SylvainLS (46)
[...] You DO offer PayPal Onsite in your terms. Seems to me what happened is that the buyer chose PP Onsite but paid offsite. Onsite doesn’t mean Auto-invoice.  Onsite + Auto-invoice [...]
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: Can't change order status - jennnifer (3533)
[...] If tax or VAT was included in this order, then the payment must be Onsite so that BrickLink may collect it. ~Jen
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Can't change order status - Remko100 (1611)
Hi, a (new) buyer ordered and accordingly to the order details paid with PayPal onsite, an option we don't offer, only PayPal after making an invoice ourselves. [...]
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: Bricklink API Parameters failing for subsets - InanimateReason (3456)
Weird. I'll have to dig into it a bit more. Thanks for checking.
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: Bricklink API Parameters failing for subsets - Stellar (3504)
[...] It works fine for me:
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: changing quanities - hpoort (412)
[...] Please note that the duplicate may be in ANY of your wanted lists if you have more than one. It is likely caused by a merge of two catalog items. The index of wanted [...]
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Bricklink API Parameters failing for subsets - InanimateReason (3456)
If I call the api without any query params, I get expected responses from the Bricklink API. e.g. (URL) However, if I add any of color_id, box, instruction, break_minifigs, [...]
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: changing quanities - Brickwilbo (1534)
[...] Remove the duplicate wanted item.
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread changing quanities - finley2311 (218)
hi I am trying to edit the quantity of an item in my wanted list but keep getting an error message regarding saying only one item colour / combination? Ive never seen this [...]
(13 months ago, Apr 12, 2023, to Technical Issues)
View Thread Re: failed with error return - SylvainLS (46)
[...] Is there an error message?  And what does it say?
(13 months ago, Apr 8, 2023, to Technical Issues)
View Thread failed with error return - overpades (-1)
everytime i try to make the carts for my parts one of them says failed with error return and i dont know how to fix it or what to do
(13 months ago, Apr 8, 2023, to Technical Issues)
View Thread Apply Order Not Working - ndargus (71)
Have not had an issue before with capability this. Have 4 orders to be applied, but when I click the green button to apply, nothing happens. Tried multiple PCs and even my [...]
(13 months ago, Apr 8, 2023, to Technical Issues)
View Thread Re: Searching in my store inventory dropdown - oaktree (1426)
It's fixed now! In Technical Issues, jennnifer writes: [...]
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread Re: Searching in my store inventory dropdown - liisb (10303)
I take it back, it was fixed but now it is back to not functioning as we expect. The dropdown pops back to 'All items' after every search instead of remaining in the [...]
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread Re: Clicking on my Orders Summary Error - realbadfox (116)
Some does ago, it worked again, but now there is the same error again! By clicking on: (URL) By clicking on: "My Store" By clicking on: "My BL" everytime the [...]
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread Re: Mouse not moving in Studio - SylvainLS (46)
[...] Unplug your joystick/gamepad.
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread Re: API: Fetching categories - stackitbricks (155)
Addendum: On top of this, even if I call /categories/1248 (Series 24 Minifigure) the resulting category has parent_id 0
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread API: Fetching categories - stackitbricks (155)
Hello everybody, unfortunately, I find no possibility to read the sub categories (like the Collectable Minifigures Series) using the API: (URL) there is a parent_id [...]
(14 months ago, Apr 6, 2023, to Technical Issues)
View Thread Re: Searching in my store inventory dropdown - liisb (10303)
It looks like the pulldown menu problem is fixed! Thanks so much, Tech Support! In Technical Issues, liisb writes: [...]
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - iprice (1252)
[...] I blame Brexit! :P
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - rtzx9r (1037)
[...] Wow that is a hefty VAT % you all pay!!
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Mouse not moving in Studio - Brickwilbo (1534)
[...] The Stud.io dedicated forum is here (URL)
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Mouse not moving in Studio - VolNUTt64 (0)
Hi there. I'm having a problem with my mouse, it is hidden and centered. Meaning it is forcing to be centered. I already tried running as Adminitrator and it didn't work. [...]
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - iprice (1252)
[...] However I view it, I'm getting silly prices. The seller's terms don't mention potential postage costs either. I think I'll empty my cart and walk away...
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - yorbrick (1184)
[...] Does it give a similar value when you go to the cart as well? These pre-cart estimates often throw up silly prices.
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - Nubs_Select (3775)
[...] Inflation has been rough lately :D:D
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - iprice (1252)
[...] LOL. For that price, I'd want his wife to accompany him too! :P
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Ummmm.... - SylvainLS (46)
[...] €2000 Sending by private courrier, in a suitcase handcuffed to the courrier :D
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Ummmm.... - iprice (1252)
4 items. How much is the postage?
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Re: Refund Not Working - stevetq2 (7911)
I kept trying and eventually it worked, is this due to a timeout issue, although when it didn't work the message came up almost immediately. In Technical Issues, stevetq2 [...]
(14 months ago, Apr 5, 2023, to Technical Issues)
View Thread Refund Not Working - stevetq2 (7911)
Hi I tried to refund a buyer that I'd completed the order on but the package was returned to me 3 weeks later by Royal Mail and the buyer requested a refund, however when [...]
(14 months ago, Apr 5, 2023, to Technical Issues)

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