| Discussion Forum: Thread 339380 |
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| | | Author: | needful_things  | | Posted: | May 8, 2023 00:44 | | Subject: | Problem with shipping options: weight bands | | Viewed: | 72 times | | Topic: | Technical Issues | |
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| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
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| | | | | Author: | NelisSolis | | Posted: | May 8, 2023 06:08 | | Subject: | Re: Problem with shipping options: weight bands | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, needful_things writes:
| | Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
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| | | | | | | Author: | needful_things | | Posted: | May 8, 2023 11:41 | | Subject: | Re: Problem with shipping options: weight bands | | Viewed: | 39 times | | Topic: | Technical Issues | |
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| In Technical Issues, NelisSolis writes:
| | In Technical Issues, needful_things writes:
| | Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
|
On the order page. All Items have a weight on the order page the total weight
is 84,6 gramm (instead of 86 gramm, but still more than the specified weight
bands).
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| | | | | Author: | needful_things | | Posted: | May 9, 2023 01:01 | | Subject: | Re: Problem with shipping options: weight bands | | Viewed: | 23 times | | Topic: | Technical Issues | |
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| In Technical Issues, needful_things writes:
| | Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
I've done some testing. I've used:
2 x 824 Train Base 4 x 7 with Wheels Holder
7 x 737ac02 Plate, Modified 2 x 4 with Train Coupler Open for Magnet with Blue
Magnet Coupling, Train - 6.5mm Cylinder (737a / x547b)
Total weight 47,85 gramm.
By the shipping options the right shipping option is chosen initially, but the
buyer can select the shipping option with a weight band of 9.01 - 33 gramm.
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Netherlands, Gelderland
