| Discussion Forum: Thread 338485 |
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| | | Author: | Leftoverbricks  | | Posted: | Apr 21, 2023 11:30 | | Subject: | Error or bug when buying from selected stores | | Viewed: | 69 times | | Topic: | Technical Issues | |
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| I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
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| | | | | Author: | jennnifer | | Posted: | Apr 21, 2023 12:13 | | Subject: | Re: Error or bug when buying from selected stores | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, Leftoverbricks writes:
| | I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
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The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
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| | | | | | | Author: | SylvainLS | | Posted: | Apr 21, 2023 12:36 | | Subject: | Re: Error or bug when buying from selected stores | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| In Technical Issues, jennnifer writes:
| | […]
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
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Again Jen: BL doesn’t collect VAT inside EU (EEA). Both the Netherlands and
Germany are in EU 
More: Even when a seller is outside EU, “ships to” EU but does not offer an Onsite
payment method for EU buyers, the store’s banner will say “Ships to Me.”
But, as BL only collects import VAT for orders below €150, it’s the message in
the yellow box that will reflect that: instead of “Seller does not support orders
shipping to France/…”, it will say something to the effect of “the seller can’t
ship orders under €150.”
And as the second pic shows, the banner does say “doesn’t ship” (does
that for me too) and this seller says in their terms they don’t ship to EU countries.
So something else is wrong here.
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Netherlands, Overijssel
)
)
USA, Illinois
France, Nouvelle-Aquitaine