Discussion Forum: Messages by brac.brick (1114)
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View Thread Re: “Won’t fit in box” - brac.brick (1114)
[...] I'd offer a manual shipping option in addition to instant checkout. Tell the buyer to refresh the page once you've set it up, the option should be presented.
(16 days ago, Apr 9, 2024, to Technical Issues)
View Thread Re: Hacked profile - brac.brick (1114)
[...] File a case on Paypal and submit a chargeback on the cc for the rest.
(2 months ago, Mar 7, 2024, to Help)
View Thread Re: Instant checkout question - brac.brick (1114)
[...] Yes, absolutely. Also I took a look at your terms. It looks like only those buyers who live in the states you designate can use the Manual checkout option. I understand [...]
(2 months ago, Feb 22, 2024, to Shipping)
View Thread Re: Help! Please. Change my paypal account? - brac.brick (1114)
[...] [...] If you are a buyer, what difference does it make which Paypal account you use? I don't think you have to only use 1 type of payment if you want to purchase [...]
(3 months ago, Feb 6, 2024, to Help)
View Thread Re: How do you argue feedback given? - brac.brick (1114)
[...] the buyer is upset that the listing said the set was complete. if you didn't have the instructions, then don't list it as complete. List it as incomplete and [...]
(3 months ago, Jan 29, 2024, to Help)
View Thread Re: Non-Paying NEW Members - brac.brick (1114)
[...] Highly recommend you set the require instant checkout for all new buyers on your store. It is under Management and called "seller protection". As others have [...]
(3 months ago, Jan 28, 2024, to General)
View Thread Re: USPS weather update - shipping delays - brac.brick (1114)
[...] Not just USPS, its affecting UPS & Fedex too.
(3 months ago, Jan 21, 2024, to Shipping)
View Thread Re: Year End Shipping Costs Issue - brac.brick (1114)
[...] I keep a spreadsheet of all my sales with what I spent on shipping for each order. This won't help you now, but a thought moving forward. I use Pirate ship and there [...]
(3 months ago, Jan 16, 2024, to General)
View Thread Re: USPS is getting worse :( - brac.brick (1114)
[...] Not sure what you are shipping media mail - only printed material can be shipped this way and certainly not used lego parts or sets.
(3 months ago, Jan 13, 2024, to Shipping)
View Thread Re: USPS is getting worse :( - brac.brick (1114)
[...] Never use Media Mail anymore, it's useless and super slow. Ground advantage seems to lag in certain parts of the country - I have one in Texas which has fallen off [...]
(4 months ago, Jan 10, 2024, to Shipping)
View Thread Re: Negative feedback left on canceled order. - brac.brick (1114)
[...] Yes, except the buyer is then free to do the same to another seller. 3 completed NPB's and they are banned. Personally I don't know why BL cannot change the [...]
(4 months ago, Jan 6, 2024, to Problem Order)
View Thread Re: Negative feedback left on canceled order. - brac.brick (1114)
[...] As this was an international sale, as others have pointed out, shipping costs are super expensive. You might want to consider signing up for Pirate Ship to purchase labels. [...]
(4 months ago, Jan 6, 2024, to Problem Order)
View Thread Re: Newbie buyers / no payments - brac.brick (1114)
[...] Thanks. Not going to cancel , just file NPB . It doesn't teach the buyer anything if I cancel and then I cannot leave Neg fb without getting it in return. I just [...]
(4 months ago, Jan 4, 2024, to Problem Order)
View Thread Newbie buyers / no payments - brac.brick (1114)
Is it just the holiday season which brings out the newbie buyers who place an order and then are in the wind about payment? I've opened my store to allow 2 new buyers to [...]
(4 months ago, Jan 4, 2024, to Problem Order)
View Thread Re: How to remove sticky residue from Lego - brac.brick (1114)
[...] I apply goo gone and then wash with warm water & mild detergent ( dawn) to get rid of goo gone smell. I also use an old soft toothbrush , less abrasive.
(4 months ago, Dec 24, 2023, to Problem)
View Thread Re: Seller never marked as Shipped - brac.brick (1114)
[...] Have you tried messaging them to ask that they mark the order as shipped ?
(4 months ago, Dec 20, 2023, to Help)
View Thread Re: Order Hasn't Arrived, No Response From Seller - brac.brick (1114)
[...] That only works if the seller provides a tracking number. I don't understand why some sellers are incapable of uploading tracking numbers to the order when they mark [...]
(4 months ago, Dec 20, 2023, to Problem Order)
View Thread Re: Shipping rate - brac.brick (1114)
[...] If it hasn't been suggested already, recommend you consider manual invoice for heavier sets. Or add some restrictions & package adjustments so that the shipping calculates [...]
(4 months ago, Dec 17, 2023, to Shipping)
View Thread Re: Looking for a shop - brac.brick (1114)
[...] Is there a return address on the package ? I'd start by looking for the shop by state (URL)
(5 months ago, Dec 12, 2023, to Help)
View Thread Re: Local pickup option for shipping - brac.brick (1114)
[...] Thanks. Will do that .Great advice.
(5 months ago, Dec 8, 2023, to Shipping)

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