Is it just the holiday season which brings out the newbie buyers who place an
order and then are in the wind about payment?
I've opened my store to allow 2 new buyers to purchase from me - didn't
have enough fb to do a manual invoice and my lot limits were low. They place
the order and then vanish, no payments. I've opened 2 NPB cases in the last
2 weeks .
I have reset my lot limits and expanded my shipping so IC can accommodate larger
orders in hopes this will fix the problem and send them to IC instead. I now
have 1 huge order , waiting for payment and it ties up my parts for 2 weeks -
5 days to open the NPB and 7 days to close. Not sure why BL cannot adjust the
close time frame.
Just wondering how other sellers handle these buyers - they don't communicate
or if the communicate it's along the lines of "can you wait a month for
payment", like I have lay-away plans ( LOL).
Got the same at the moment on one order but luckily not a huge number of parts.
The only option i see that you have is to cancel the order rather than go NPB
and then ban them from shopping in your store.
Got the same at the moment on one order but luckily not a huge number of parts.
The only option i see that you have is to cancel the order rather than go NPB
and then ban them from shopping in your store.
Thanks. Not going to cancel , just file NPB . It doesn't teach the buyer
anything if I cancel and then I cannot leave Neg fb without getting it in return.
I just wish BL would allow the NPB to close after 5 days after NPB opened.
USA, Massachusetts
United Kingdom, England