Discussion Forum: Help
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View Thread Buyers Cannot Check Out - popsicle (6657)0 Rpl
Been seeing a steady flow of concern around this in the forum lately. So, thought I would repost the fix for those coming here for help, to more easily find. Don't know. [...]
(20 days ago, Apr 11, 2024, to Technical Issues)
View Thread Help Lego Fans! New, Selling for Daughter - JGARDS33 (0)3 Rpl
Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection to make room for my 2-year-old angel. Sadly, all my money is going to her (and [...]
(20 days ago, Apr 11, 2024, to Help)
View Thread What is the norm here - GWD683 (9) 10 Rpl
I’m new to the custom Lego builds and am learning how the community operates. I’m building the Naboo starfighter and used the auto order function to match me with sellers. Most [...]
(21 days ago, Apr 10, 2024, to Help)
View Thread Removing NSS - Stuart9 (1044)3 Rpl
Anyone have the link to get NSS removed. Delayed order now shipped, how do I clear it. Thanks in advance Stuart
(21 days ago, Apr 10, 2024, to Help)
View Thread Moc wanted List not working - singhmp77 (7)1 Rpl
Trying to add through the add to wanted list from studio gallery but its not working. Even the easy buy is not working. Please let me know what is wrong. Thanks
(21 days ago, Apr 10, 2024, to Help)
View Thread identifying lego plate - DarthMaul1 (37)8 Rpl
trying to identify a lego baseplate that is hard to find on the website i am not sure if it is lego.
(21 days ago, Apr 10, 2024, to Help)
View Thread Weight of set - Dhobeck (29)5 Rpl
Is the weight of the set the sealed set or just the parts? Thanks SirIceCreamMansBrixNFigs
(21 days ago, Apr 10, 2024, to Help)
View Thread Wisconsin store showing under Montana in USA - Dhobeck (29)3 Rpl
The store AlbosStore based in Wisconsin is showing under Montana in the USA open store list
(22 days ago, Apr 9, 2024, to Technical Issues)
View Thread Can't apply order to the Wanted-List - Ganesha (65)2 Rpl
Hello, the “Apply Order” function in the Wanted list does not work correctly. It is possible to select a suitable order using the "Apply Order" button and then determine [...]
(22 days ago, Apr 9, 2024, to Technical Issues)
View Thread Returned Lego 200 grams heavier? - starforcelego (20)4 Rpl
So my customer wanted a full refund for the box not being in pristine condition. Eventually I agreed to a refund and the weight is about 200 grams more than the advertised weight [...]
(23 days ago, Apr 8, 2024, to Help)
View Thread Insurance for your collection - afexx37 (19)2 Rpl
Hello all, I was wondering how you insure your collections. My collection is worth a substantial amount of money, and we get a lot of fires in our area. I spoke to our current [...]
(23 days ago, Apr 8, 2024, to Help)
View Thread How to scroll store banner to the side - Dhobeck (29)10 Rpl
I see some stores have a scrolling banner. How do I set this up? Thanks SirIceCreamMansBrixNFigs
(23 days ago, Apr 8, 2024, to Help)
View Thread can't check out - Grimmy911 (24)6 Rpl
I keep getting this message "One or more items have changes (e.g. new price, sale amount, etc.) that affect your order total. Please review changes and proceed to [...]
(23 days ago, Apr 8, 2024, to Technical Issues)
View Thread order lost in transit and seller is ghosting - DE3PX (7)1 Rpl
i bought an order in January the status of it in the tracking page has been "shipment is ready for transport to the country of destination" since January 20th I contacted [...]
(23 days ago, Apr 8, 2024, to Help)
View Thread “Won’t fit in box” - mileshuman (69)2 Rpl
I woke to two separate messages from buyers who both say that they can’t check out, and are receiving an error message saying “Items do not fit in the package”. Is anyone else [...]
(23 days ago, Apr 8, 2024, to Technical Issues)
View Thread One or two? - sasquatch_eater (78)4 Rpl
If somebody bought this item from me:(Part 42876,68) Do I include two or just one? Thanks very much for the help.
(23 days ago, Apr 7, 2024, to Help)
View Thread 'Report this Listing' link on EVERY lot? - markofbrick (3143)2 Rpl
Hello, While browsing stores I like clicking on items to go to the part ID page to check colors and prices. Now there is a long "Report this Listing" link at the very [...]
(24 days ago, Apr 7, 2024, to Technical Issues)
View Thread Sjabloon trein rails - Znarfje (2)1 Rpl
Beste mede bouwers, Wij hebben een vraag of er iemand is die de trein sjabloon heeft voor het maken van een trein baan. Wij hebben een voorbeeld ontvangen bij een zending 2e hands [...]
(24 days ago, Apr 7, 2024, to Help)
View Thread 9781338219630 how to add French version - BondBricks (31)3 Rpl
I have a French version of 9781338219630 to add to the catalog. Would eventually like to sell it but for now just adding it to my inventory would be nice. I have a picture but [...]
(24 days ago, Apr 7, 2024, to Help)
View Thread Anyone know how to edit your wanted list ? - dsc9401 (141)2 Rpl
I recently have this problem when I try to modify my wanted list, it always shows "Only one item/color combination is allowed per wanted list" But I don't have any [...]
(24 days ago, Apr 7, 2024, to Help)
View Thread Is anyone having trouble checking out - jamesgregurich (14)1 Rpl
If you are getting the message PayPal PayKey creation failed you should disconnect your PayPal and then reconnect it later.
(25 days ago, Apr 6, 2024, to Technical Issues)
View Thread accidentally added pieces twice - LucasHN (0) 3 Rpl
I accidentally added pieces twice to my collection How can I delete the double pieces? I wouldn't like to go one by one through all the hundreds of pieces I managed to remove [...]
(25 days ago, Apr 6, 2024, to Help)
View Thread When did they stop putting tracking numbers - junkpile (977)5 Rpl
Hello, I've been a member for a long time but took a break. When did they stop putting tracking numbers on our orders? Honestly, it's better to have them. Proves they [...]
(26 days ago, Apr 5, 2024, to Help)
View Thread How to charge customers per x amount of lots - marcarlo (2305)7 Rpl
Hello, I have my own store and I am wondering how I can charge customers for buying more than 20 lots. Because it takes me so much time to collect the order, I think it would [...]
(26 days ago, Apr 5, 2024, to Help)
View Thread Logo on helmet 61189pb05 - ludvik.simek (11)1 Rpl
Hello Everybody, I do not have a lot experience with older parts, today I have in hands expensive minifigure Commander Fox with helmet 61189pb05, where is on inner side C in [...]
(26 days ago, Apr 5, 2024, to Help)
View Thread Can't proceed to checkout - jkirby86 (20)5 Rpl
Trying to place an order, but the checkout page won't load and I get booted back to the store page.
(26 days ago, Apr 5, 2024, to Technical Issues)
View Thread Castle Reimagined - ludwig44 (3)10 Rpl
Hello, does anyone know or have the link to the image in the Castle Reimagined event. I'm looking for the one of the king seated on the throne with the glass windows behind [...]
(27 days ago, Apr 4, 2024, to Help)
View Thread Helpdesk question! - OnsSteenGoed (838)4 Rpl
I receive this message from a buyer if he wants to pay after placing his order. "A PayPal error has occurred. Please try again. If the issue persists, please reachout to [...]
(28 days ago, Apr 3, 2024, to Help)
View Thread Seller cancel the order, payment via PayPal - Tomek5 (11)2 Rpl
Hello, please help. At Friday I made an order and pay by PayPal. 2 hours latter order was canceled by seller. Who is responsible for refund of my money, Bricklink or the [...]
(28 days ago, Apr 3, 2024, to Help)
View Thread Re: buyers cannot check out - popsicle (6657)0 Rpl
If your buyers are experiencing the same, the reply to the post is a confirmed fix. Confirmed in a thoughtful 'thank you' message from the OP via pm. (URL) -popsicle
(28 days ago, Apr 2, 2024, to Technical Issues)
View Thread Why can't I access the instructions? - CykillsGarage (3)4 Rpl
Hi there! I've be pretty peeved by some of the new rules and instructions for BrickLink. I can't view the instructions for a build unless it is not related to a licensed [...]
(29 days ago, Apr 2, 2024, to Help)
View Thread API example - GrayCityBricks (605)3 Rpl
Hello, I am interested in managing my inventory via api. Could you please provide an example of a GET function, preferably in Python? Thank you very much.
(29 days ago, Apr 2, 2024, to Help)
View Thread buyers cannot check out - jamesgregurich (14)1 Rpl
When buyers try to checkout it say "Paypal PAykey Creation Failed".
(29 days ago, Apr 2, 2024, to Technical Issues)
View Thread Bestellung - StarK1ing (2) 2 Rpl
Hallo, Kann ich eine ausstehende Bestellung stornieren?
(29 days ago, Apr 2, 2024, to Help)
View Thread Can’t send invoice to buyer - Harryslego (1373)3 Rpl
Hiya, I have an order that needs invoicing however every time I try and do it, it says “The page cannot be displayed because an internal server error has occurred.” Any help [...]
(30 days ago, Apr 1, 2024, to Technical Issues)
View Thread Enter 0 to remove sale - saucyeye (3837)6 Rpl
I seem to be unable to remove a current sale. Usually it's by entering 0 in the "put items on sale" box at the bottom of the inventory page. But this is definitely [...]
(30 days ago, Apr 1, 2024, to Help)
View Thread Are these LEGO? - Saitobricks.ca (37)10 Rpl
Been wondering about these parts for a while now. Can provide more pictures if needed. The flag has a sticker on the other side. </afd>
(30 days ago, Apr 1, 2024, to Help)
View Thread Made a catalogue change but uncredited? - Emmetguy222 (7)1 Rpl
(Gear 850258)About a week or so ago I changed the image for item 850258 by submitting the same image, but color-corrected by me. After they eventually did change to the color-corrected [...]
(30 days ago, Mar 31, 2024, to Help)
View Thread Not getting a reply from the help desk - oggy (3281)1 Rpl
I have contacted the help desk to many times to remember regarding an issue with one of my orders. I haven’t had a single reply from them. Has anybody else experienced this?
(1 month ago, Mar 31, 2024, to Help)
View Thread Not getting a reply from the help desk - oggy (3281)0 Rpl
I have contacted the help desk to many times to remember regarding an issue with one of my orders. I haven’t had a single reply from them. Has anybody else experienced this?
(1 month ago, Mar 31, 2024, to Help)
View Thread Recoloring A MOC From Plane Bricks - TheCandorist (51)2 Rpl
Hi all - I recently purchased plans from Plane Bricks for its new B-17. It’s made in light bluish grey along with yellow accent markings. After watching the brilliant “Masters [...]
(1 month ago, Mar 31, 2024, to Help)
View Thread Seller not Replying to Postage Question - LL_0937 (11)6 Rpl
Hi, 3 weeks ago I messaged an overseas seller's store to ask if I could have an approximate cost for shipping an item to Australia, as shipping to here can sometimes cost [...]
(1 month ago, Mar 31, 2024, to Help)
View Thread I just reported my first selling BL. - CykillsGarage (3)2 Rpl
Hi there, I just reported a seller who used an inappropriate suggestive image to sell his item. is there anything else I should do? Please note that this was not something that [...]
(1 month ago, Mar 30, 2024, to Help)
View Thread EU Right of Withdrawal - Bibosstone (29)62 Rpl
Dear Sir or Madam, I do not understand Bricklink. In Germany, but also in Europe, we have the so-called "right of withdrawal". This also applies to all commercial dealers [...]
(1 month ago, Mar 30, 2024, to Help)
View Thread 3062 lego part - logo? - AndriusBrick (0)2 Rpl
Hello, This question might be silly, but i'm still new to lego. Does the 3062 part (round brick without top) have a lego logo on it? If so, where is it?
(1 month ago, Mar 30, 2024, to Help)
View Thread Closing store for holidays ? - AjaysBrickStore (74)3 Rpl
Hi, Whilst on a short holiday is it the norm to leave the store open with a note when orders will be picked or would I be better of closing so as not to get any negative feedback/complaints [...]
(1 month ago, Mar 30, 2024, to Help)
View Thread i cant add items to cart - noooooo (0)2 Rpl
yeah i cannot add items to my cart when i try to check out. when i am on the screen that says "add to cart", and i click it, it just does nothing
(1 month ago, Mar 29, 2024, to Technical Issues)
View Thread Issues after clicking "Add to my collection" - erkhiytekton (0)1 Rpl
Hi all, After clicking "Add to my collection" on a set page, I checked My Collection and the set isn't there, but the parts and minifigs are. Does it just take [...]
(1 month ago, Mar 29, 2024, to Help)
View Thread Nigeria? - Archbead (16)5 Rpl
Hello. I don't know if this is the right place to ask about this. I was working on setting up international shipping plans for my store, and worked through the list of [...]
(1 month ago, Mar 29, 2024, to Help)
View Thread PayPal processing issue on refund - Sillyirishbrick (47)2 Rpl
I shipped the wrong parts to a buyer and trying to issue a refund for the cost of the parts he paid for. A mix up between two orders, so I can't replace. But I'm getting [...]
(1 month ago, Mar 29, 2024, to Technical Issues)

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