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View Thread Re: Please guide me...don't know what to do - yorbrick (1184)
[...] Yeah, if it really is cracks in arms and not seam lines then some photos would help although if the seller did not spot them when sending out, chances are photos will [...]
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - Ziegelmeister (222)
[...] Because I didn't see that part.
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - lesley2459 (17157)
[...] Hi have had this happen to me too, it is a learning curve, i now photograph everything (and have stated this in my terms), send him the arms that are faulty is [...]
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - yorbrick (1184)
[...] How would leg studs be responsible for cracked arms?
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - Ziegelmeister (222)
[...] +1 on this theory. OP, how do you pack your minifigs and how did you pack this order with so many? Usually when I have more than 4 I put them all in their own bags, [...]
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - yorbrick (1184)
It is possible the buyer is mistaking mold seams for cracks. When do you check them, at the time of listing or sending? If they are plain arms then have them shipped back, then [...]
(13 months ago, Apr 25, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - VOTB (143)
First off a "Non-Shipping Seller Alert" will be removed by BL. If he has them, and says they are cracked, you obviously shipped them. As long as you attempt to solve [...]
(13 months ago, Apr 24, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - ghyde (203)
[...] Did he send you any pictures of the box you shipped it in? It sounds like it was damaged somehow, if he is telling the truth he should have provided pictures of the box. [...]
(13 months ago, Apr 24, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - Tloftus (34)
Tell him to ship the minifigures back to you (at his cost) and give him the cost of the minifigs back, if he doesn't wanna do that, it could mean he has the same [...]
(13 months ago, Apr 24, 2023, to Problem)
View Thread Re: Please guide me...don't know what to do - sasquatch_eater (81)
If he's saying the figures are cracked and you didn't ship them then something is wrong.
(13 months ago, Apr 24, 2023, to Problem)
View Thread Please guide me...don't know what to do - fignbrick (498)
Hi Everyone, I shipped out a big order to a guy with 51 figures in it. I examine each figure with a magnifying glass to ensure they are in the condition I stated. I never [...]
(13 months ago, Apr 24, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - wildchicken13 (876)
Indeed, I agree. It's like being asked to "read and agree to the terms and conditions" when you download a piece of software. No one does, because the terms are often [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - 1001bricks (52360)
[...] What means "Agree and Continue" in Swahili? What does this "bla bla" in Terms mean in Sweden? Here anyway in EU, and for a private customer, you can't [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - wildchicken13 (876)
[...] On Step 1 of the checkout process, BrickLink does display the seller's terms and conditions and the buyer must click "Agree and Continue" in order to proceed [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - Nubs_Select (3770)
What some (myself included) do for filler standard bricks is list them in the not applicable colour so it’s dosnt mess up the price guide and from the looks of it that’s [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - yorbrick (1184)
[...] My daughter wouldn't use filler, she has plenty of clean parts bought here, mainly in pinks, lavenders and purples that seem to be worth even less than filler!
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - axaday (7302)
[...] Or just give them to your daughters.
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - yorbrick (1184)
[...] Good idea. I don't really understand why sellers list poor quality 'filler' bricks here under catalogue entries. Not only is it possible for buyers to purchase [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - jennnifer (3533)
[...] Sorry that you are faced with this frustrating situation! I don't have experience on how Paypal would rule regarding item conditions, but accepting a return with [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - 1001bricks (52360)
[...] Problem is: * buyers don't read Store Terms, * often Terms are too long to read, * many people don't read English, * nothing forces a buyer to read or agree Terms [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: Does a seller have to accept my return - MillionBricks (4271)
Hi! I have precisely this kind of problem with a client, who bought a large number of bricks filler well identified in my description at a ridiculous price. Now he wants to [...]
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: “Parameter error” when trying to add image - rtjepsen (1897)
I had the same issue. However, once I changed the "Image Color" to Non applicable, it loaded just fine.
(13 months ago, Apr 18, 2023, to Problem)
View Thread Re: can you help me join these! - mandynicholls78 (303)
Brilliant, Thankyou. I will get one of those on order to try. I like the twin claw option as that should fit better with my build design where im trying to get 3 of these lights [...]
(13 months ago, Apr 17, 2023, to Problem)
View Thread Re: can you help me join these! - wyvern (75)
I know you want a clip on the end, but depending on the build you're working with, you can use this part: (Part 22484) and then maybe you can replace the bar or whatever it's [...]
(13 months ago, Apr 16, 2023, to Problem)
View Thread Re: can you help me join these! - LeeGo73 (1260)
[...] maybe these: (Part 78258,11) (Part 11090,11) or (Part 87994,11) (Part 11090,11)
(13 months ago, Apr 16, 2023, to Problem)
View Thread can you help me join these! - mandynicholls78 (303)
I would like to turn the clear plate around so it fits edge to edge, but as the centres are both able to receive a stud they don't fit. Is there a stud to stud joint? i cant [...]
(13 months ago, Apr 16, 2023, to Problem)
View Thread Re: “Parameter error” when trying to add image - Nubs_Select (3770)
[...] Make sure you are trying to add it for the correct category and it’s the correct size :)
(13 months ago, Apr 15, 2023, to Problem)
View Thread “Parameter error” when trying to add image - BricksOfFaith (149)
I keep getting a “Parameter error” when trying to add an item image. Any help will be appreciated. Thanks!
(13 months ago, Apr 15, 2023, to Problem)
View Thread Re: Seller retaliation - Whitten76 (309)
[...] I paid via Paypal. As the invoice was sent to me around 1am, I paid it when I woke up that morning at 6. Thankfully the refund came through, so in the end, I was able [...]
(13 months ago, Apr 14, 2023, to Problem)
View Thread Re: Seller retaliation - jennnifer (3533)
Sorry that this happened to you! It looks like you'd done your best to work with what turned out to be a dishonest seller. If this had been my experience, I would have cut [...]
(13 months ago, Apr 14, 2023, to Problem)
View Thread Re: Seller retaliation - Dino (479)
Where did you buy and how did you pay?
(13 months ago, Apr 14, 2023, to Problem)
View Thread Re: U C sets - wrong dimensions for shipping - BrickDesignerNL (203)
How can we make this s feature request / change requests for BrickLink? Because when reading (URL) is says: [Quote] Used Sets - The set has been opened, inner bags are no longer [...]
(13 months ago, Apr 12, 2023, to Problem)
View Thread Re: U C sets - wrong dimensions for shipping - peregrinator (776)
Make sure this setting is checked under Settings > Management > Store / Inventory Options, then manually adjust the items in your inventory:
(13 months ago, Apr 12, 2023, to Problem)
View Thread Re: U C sets - wrong dimensions for shipping - pcthurman (1211)
[...] You will have to manually change each weight in order for it to calculate the correct shipping costs. This has been discussed on the forum before but I could not find [...]
(13 months ago, Apr 12, 2023, to Problem)
View Thread U C sets - wrong dimensions for shipping - BrickDesignerNL (203)
I'm selling my old used sets, without box, with instructions. The sets are marked as used condition and complete. So there is no original LEGO box. When a buyer adds a set [...]
(13 months ago, Apr 12, 2023, to Problem)
View Thread Re: Emptying shopping carts - pcthurman (1211)
[...] Go into your cart. Choose and view an order. At the bottom on the left side is a garbage can. Click it and it will empty your cart. Cass T
(13 months ago, Apr 10, 2023, to Problem)
View Thread Emptying shopping carts - Avery (43)
How can I empty shopping carts from stores that are closed? I filled up carts in several stores (without placing the orders) that are now closed. Thanks
(13 months ago, Apr 10, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - 1001bricks (52360)
[...] Which is why I never bought from you, ah!
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - SylvainLS (46)
[...] “I want to do business with you but I don’t want you to do business with me” is indeed awkward. Maybe the potential buyer should have looked at their stop list before [...]
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - 1001bricks (52360)
[...] Yep, that's the good question!
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - zorbanj (817)
Click the "Contact" button (see attached). But, why would you deal with someone who stop listed you? In Problem, legoranger00 writes: [...]
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - legoranger00 (99)
[...] Thanks for the help. I tried it and the message was sent. Now I just wait for a reply.
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - wildchicken13 (876)
Stoplisting a member does in fact block messages from them through the normal BrickLink contact feature, and it has been this way for some time. However, they can still send [...]
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: I can’t contact someone who contacted me? - crazylegoman (1092)
[...] I thought being on someone's stop list only prevented you from buying something from that member's shop. I just looked up stop lists in the Help center, and [...]
(14 months ago, Apr 6, 2023, to Problem)
View Thread I can’t contact someone who contacted me? - legoranger00 (99)
Someone sent me a message saying their interested in my 40 bin organizers I’m trying to sell, but I can’t message them back because they’ve put me on their stop list. How am [...]
(14 months ago, Apr 6, 2023, to Problem)
View Thread Re: Verifizierung - Akir (121)
[...] Ich bin nicht sicher wo Du klickst - wenn Du im Katalog das Set aufrufst, findest Du rechts neben dem Bild einen Punkt "Add to my Store Inventory" (bin nicht [...]
(14 months ago, Mar 31, 2023, to Problem)
View Thread Verifizierung - Patschie (1)
Hallo ich habe folgendes Problem ich bin grade bei der verifizierung bei Schritt 2 wo ich was in mein Inventar hinzufügen muss da wollte ich das Set 21044 als ganzes hinzufügen [...]
(14 months ago, Mar 30, 2023, to Problem)
View Thread Re: Store not opening? - peregrinator (776)
[...] I would try it in an incognito window first (without logging in)
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - Nubs_Select (3770)
[...] Try closing all bricklink tabs and then clearing browser cache and cookies and then exit your browser and then open them again
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - BricksOfFaith (149)
[...] It works on my iPhone.
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - BricksOfFaith (149)
It also does the same thing to other stores, including yours
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - Nubs_Select (3770)
[...] Try a different device
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - BricksOfFaith (149)
[...] Didn’t work…
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - Nubs_Select (3770)
[...] Press control R if your on windows maybe to force refresh the page
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - BricksOfFaith (149)
[...] Every time I hit “visit store” it comes up with a blank screen…..
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Store not opening? - Nubs_Select (3770)
[...] Looks open to me
(14 months ago, Mar 24, 2023, to Problem)
View Thread Store not opening? - BricksOfFaith (149)
When I try to open my store, it just goes to a blank white screen. Any help would be appreciated. I logged out and logged back in but same issues
(14 months ago, Mar 24, 2023, to Problem)
View Thread Re: Shipping to Brasil - kegelken (104)
Package wasn’t tracked so good to know. In Problem, SylvainLS writes: [...]
(14 months ago, Mar 22, 2023, to Problem)
View Thread Re: Shipping to Brasil - molten.brick (13)
Brazil must have a biological inhibitant code due to their amazing meat business. Meet the mildest of requirements, and you may attain access? In Problem, SylvainLS writes: [...]
(14 months ago, Mar 22, 2023, to Problem)
View Thread Re: Shipping to Brasil - SylvainLS (46)
[...] It seems an S10 code is “just” an international tracking number (13-digits). I presume your package wasn’t tracked?
(14 months ago, Mar 22, 2023, to Problem)
View Thread Shipping to Brasil - kegelken (104)
I got a first order from Brazil. I send the envelope with all the paperwork. It came back asking for a s10 code. After some Googling found out this a special code for sending [...]
(14 months ago, Mar 22, 2023, to Problem)
View Thread Re: Buyer not paying - Nubs_Select (3770)
[...] You’d be surprised. I’ve had a customer leave negative after I filled a NPB which was quickly removed about how they thought I didn’t care about their order since it [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - pcthurman (1211)
[...] Make sure to communicate through the Bricklink system. Send your buyer a reminder notice that payment is expected within X number of days. On the 5th day, send another [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - yorbrick (1184)
[...] That seems to be very close to feedback extortion, if you will only cancel an order if you get positive feedback out of it. If there is no transaction, there is no need [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - rankster (1909)
[...] [...] Actually you can start NPB after 5 days. It was lowered from 7 days but the help page hasn't been updated since then. [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - SezaR (1393)
[...] Do not just cancel the order. Open a Non-Paying-Buyer strike and make sure you complete. It may take between 7-14 days depending on if buyer responds to it or not. If [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - Cosyrow (283)
[...] OK, thank you.
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: Buyer not paying - wildchicken13 (876)
[...] If the buyer still hasn't paid after 7 days, you can file a non-paying buyer (NPB) alert. The buyer has 1 week to respond to the NPB before the seller can [...]
(14 months ago, Mar 16, 2023, to Problem)
View Thread Buyer not paying - Cosyrow (283)
How long should I wait for payment of an order before cancelling it? And can I cancell the order? I have send emails to the buyers but no response from they.
(14 months ago, Mar 16, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - pcthurman (1211)
[...] Part each set out into a wanted list. You will have all 18 sets on 1 wanted list. This can be downloaded in an XML file I believe. Cass T
(14 months ago, Mar 15, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - wildchicken13 (876)
[...] Yes, I would like to part out mustard into its constituent ingredients.
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - 1001bricks (52360)
[...] Or - as usual - BrickStore, free, open-source, does this, that and million other things. Apart Mustard, it doesn't do it. Pretty deceiving IMO for this matter :-(
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - SylvainLS (46)
[...] Or at least, it’s what I think :D And I don’t see a ready-to-use part out option for My Collection yet. One solution would be to download the sets’ inventories ( [...]
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - SylvainLS (46)
[...] CraftyRaf is not talking about selling, they are talking about the new My Collection feature ;)
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - yorbrick (1184)
[...] To sell, or just as a parts list? Try rebrickable for a list of parts.
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: How can I part out my whole collection? - Brick_Qc (3744)
[...] This isn't a good venue to do this. Try eBay instead.
(14 months ago, Mar 14, 2023, to Problem)
View Thread How can I part out my whole collection? - CraftyRaf (0)
Hi all, I can't find how to part out my whole collection. I have 18 sets and I want 1 list of all items in those 18 sets combined. How can I do that? Thanks for the help!
(14 months ago, Mar 14, 2023, to Problem)
View Thread Re: Did the default invoice change? - jennnifer (3533)
I don't know if it helps, but I received a manual invoice this morning and all the blabber was still at the top. There have been several messages lately about manual invoicing [...]
(15 months ago, Mar 1, 2023, to Problem)
View Thread Did the default invoice change? - dcarmine (7178)
Hi, looks like my auto invoice is broken. Did the blabber at the beginning of an invoice that Bricklink put in (hidden until you send the invoice) is gone. I reset the [...]
(15 months ago, Mar 1, 2023, to Problem)
View Thread Re: No Option for "Paid" - Sadler_Bricks (1724)
Good job and you figured it out. Congrats. Keep building and growing. Sadler_bricks
(15 months ago, Feb 25, 2023, to Problem)
View Thread Re: No Option for "Paid" - Nubs_Select (3770)
[...] :D:D
(15 months ago, Feb 23, 2023, to Problem)
View Thread Re: No Option for "Paid" - SylvainLS (46)
[...] But but but, there’s been many many messages on the forum!… of users complaining something was broken and users explaining what was wrong :P
(15 months ago, Feb 23, 2023, to Problem)
View Thread Re: No Option for "Paid" - jennnifer (3533)
[...] No, it is not just you. BrickLink did a horrible job of communicating this very important change to sellers. They seem to think that sending one cryptic message is enough [...]
(15 months ago, Feb 23, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
[...] I agree, I think that is exactly what happened. Well, at least now I have that option removed from the invoice I send out. Jim
(15 months ago, Feb 23, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
A big thank you to everybody that helped me figure out what I was doing wrong. My inserted link to make a payment to my PayPal address was the problem. My customer choose that [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
[...] That makes a lot of sense. If I received an invoice that had a link from the buyer or a pay button from BrickLink, I would always choose the button so that is probably [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - CPgolfaddict (6605)
Only since BL implemented Sales Tax / VAT collection for the buyer's location. In the US --- (URL) Chances are your buyers have been clicking the pay button, rather [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - Nubs_Select (3770)
[...] should be something like this at least that how it always is for the many orders I've placed. also its on the actual order page as a banner type thing
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
[...] So your saying that if I send a manual invoice to a customer that there is a "Pay" button on there? Below is a line that we included on all invoices we send manually [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - peregrinator (776)
[...] BL can't collect the taxes unless the buyer pays on-site - if the buyer pays directly through PayPal BL never "sees" that transaction. It could just be that [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - Stellar (3503)
[...] For this kind of order you the payment button appears for the users, but if you put a link in your comments and they used it then it needs to be refunded and paid using [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - Nubs_Select (3770)
[...] they can only collect tax if payment is made directly on bricklink otherwise all the tax money goes to you [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
[...] In reply to your comments and also 1001bricks / peregrinator... (thanks by the way) He is in a state that collects taxes but we have had many orders in the past [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: Buyer not responding to emails & messages - Ziegelmeister (222)
[...] I've had to do this once (not sure if BrickStore and Bricklink aren't talking together nicely). I waited a few days to ship and sent multiple messages. [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - 1001bricks (52360)
[...] ^ this also, of course!
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - SylvainLS (46)
[...] I believe Peregrinator’s question is more: Is the buyer in a situation (state/country & value) where BrickLink has to collect taxes and thus requires an on-site [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - peregrinator (776)
[...] If BL collected taxes (sales tax or VAT) on the order then the buyer has to pay on-site.
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: Buyer not responding to emails & messages - brac.brick (1121)
[...] It is possible which is why I am hesitant to ship without it . i will just give it a day or 2 more and then try again. I like the idea of the phone number , just feel [...]
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - 1001bricks (52360)
[...] So, how did he pay??? If he paid off site, then you've to re-invoice him off site and mark it paid.
(15 months ago, Feb 22, 2023, to Problem)
View Thread Re: No Option for "Paid" - TheBrickGuys (13279)
[...] Not that I know of. The customer purchased a set and we have all of our sets set for "Manual Checkout". When a customer places an order for a set we send the [...]
(15 months ago, Feb 22, 2023, to Problem)

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