Discussion Forum: Messages by zorbanj (818)
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 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 31, 2024 21:23
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Suggestions, Nubs_Select writes:
  
Yes. There are no legitimate cases for sellers to ever mark an order as completed.

Then is this functionality enabled? I have posted this question many times on
the forum and no one has posted an answer. So, here we go again:

If a seller should "never" mark an order as complete, then why does BL
allow it?


  Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers.

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

  Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed.

I really don't see the big deal. Every order has a buyer and a seller, and
if the seller feels the order is complete they have the ability to mark it as
complete. The buyer can always change it back.

Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 31, 2024 14:10
 Subject: Re: Missing Pieces from an Order: 2 times now
 Viewed: 51 times
 Topic: Buying
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Buying, Chestercu15 writes:
  
I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.

Refuse delivery of the package so it goes back to the seller. After this happens
One or 2 time the seller learns not to engage in this cruddy business practice.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 31, 2024 08:57
 Subject: Re: EU Right of Withdrawal
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, Admin_Russell writes:
  
As a user of BrickLink, for years I have always read the Forum like one would
read a newspaper every day, just to keep up. For me it, it is more interesting
than a lot of the traditional news.

Me too! I do wish more users would post though. Not sure how much if the user
base knows about the forums, especially newer members.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 30, 2024 19:42
 Subject: Re: Opening Store Back Up Soon; However...
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Selling, Bond writes:
  
Any advice? Any special tools or methods you use to keep fraudulent chargeback
to a minimum? Even basic advice regarding making the selling experience as issue-free
for the buyer would be welcome. I have initiated automated checkout.


Maybe I missed a policy change, but chargebacks have always been allowed. Even
so, they are very rare. I can only recall getting one chargeback for a low-dollar
non-Lego item on another platform, and the buyer was clearly unhinged.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 30, 2024 19:18
 Subject: Re: EU Right of Withdrawal
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
You account is a little over a year old. You left 25 feedbacks as a buyer so
far. Of these, 5 were neutral. All 5 mention brick quality.

Are your standards unrealistic or do you have the worst luck of all the Lego
buyers in Germany?



In Help, Bibosstone writes:
  In Help, Ziegelmeister writes:
  In Help, Bibosstone writes:

  
I revoked a purchase contract, sent the goods back and was immediately refunded
the money by the retailer via the original payment method (Paypal).

The retailer has now opened a "Non-Paying Buyer Alert".



Wait; you received the package and returned it? And they’re hitting you with
an NPB?

Thank you for reading correctly. Yes, that's exactly what happened! And now
I don't know what to do!
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 29, 2024 12:09
 Subject: Re: Nigeria?
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I'm corresponding via email with a cuople of Nigerian princes right now,
I'll bring this up with them


In Help, Archbead writes:
  Hello. I don't know if this is the right place to ask about this. I was
working on setting up international shipping plans for my store, and worked through
the list of countries. However, I saw that while many other countries in Africa
are available to ship to, Nigeria isn't one of them. This seems very strange
to me, as it is one of the most populous countries in the world, with over 200
million people. Is there some reason why it's not included in the list of
countries to potentially ship to?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 29, 2024 12:03
 Subject: Re: Empty Akro-mil drawers how to store
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, Nubs_Select writes:
  In Help, Dhobeck writes:
  How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Wow, can you see that mountain from outer space?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 27, 2024 16:42
 Subject: Re: Is my lego real or fake?
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Agree with both of you. This belongs as a help topic, as was done with this other
perennial topic:

https://www.bricklink.com/help.asp?helpID=2505


In Help, Stuart9 writes:
  I’m with you on this, never seen a fake with Lego logo.

Seen many claims that they exist but all proved to be false.

In Help, peregrinator writes:
  
I'm not going to say it's never happened, but I've never seen a fake
with the Lego logo on it, not even pictured.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 26, 2024 17:09
 Subject: Re: Possible to view details of purged orders?
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
If OP did not keep the order detail emails, another option would be to reach
out to the sellers. I keep every order detail email and have forwarded these
emails to buyers when asked.


In Help, yorbrick writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Did you keep the email with the order details?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 25, 2024 12:00
 Subject: Re: Bricklink vs. Brickset
 Viewed: 55 times
 Topic: General
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, SDF_Bricks writes:

  
To me it looks like the buyer 'misplaced' a bag. Nothing I can do here
but give him the benefit of the doubt and send him the extra parts. The thing
is, all those parts he claims are missing, I do NOT have them. I'll have
to break/amputate other sets. Pity ... live and learn as they say. Sometimes
you gotta learn to take a loss as there is no 'clear' solution in sight.

If it were me I would buy the parts on BL and have them sent directly to the
buyer or offer a refund. That way you don't have to mess up your other sets.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 25, 2024 08:56
 Subject: Re: Inventory Change Request for Minifig pln052
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 Topic: Inventories Requests
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Yes. I bought several of these new. To save space, I took the sealed baggies
out of the boxes and put them into a zip lock bag. Several years ago I started
going through my stored collection and found the zip lock bag. I took photos
of the sealed baggies before I opened them and listed the pieces for sale. The
193b2 helmets I have for sale in my shop came from these sets. I do know that
I did not buy these when the set was first released, so maybe the helmet was
changed in subsequent production runs.


Apologies for the delay. I spent some time over the weekend trying to find the
photos I took back then but came up empty.


In Inventories Requests, axaday writes:
  In Inventories Requests, zorbanj writes:
  Please make changes to the following inventory:
 
Minifig No: pln052  Name: Plain White Torso with White Arms, Black Legs, Blue Classic Helmet
* 
pln052 (Inv) Plain White Torso with White Arms, Black Legs, Blue Classic Helmet
Minifigures: Town: Classic Town

* Change 1 Part Blue {193au Minifigure, Headgear Helmet Space / Town with Thin Chin Strap (Undetermined Visor Dimple Presence Type) to 193b2 Minifigure, Headgear Helmet Space / Town with Thick Chin Strap - with Visor Dimples}

Comments from Submitter:
I have numerous copies of this set.

Were they sealed? I just opened a sealed one and have a thin chin strap, which
matched the box art.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 24, 2024 22:22
 Subject: Re: Wheels and wheel and tire assemblies
 Viewed: 39 times
 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I made a download link to Jennnifer's guide:

https://we.tl/t-Wxwrjq5VTm

This link is good too:

http://wheels.sariel.pl/



In Selling, Carissamiss writes:
  I believe it’s Jennnifer that made the awesome tire identification chart - maybe
she’ll see this post in the forum and repost it? Or you could try sending her
a message.


In Selling, Sterra writes:

  I just did this task too. Anything I can separate I do. Do you have the printable
tire identification chart? I got a copy from someone here about 4 years ago.
Haven't been able to find it since. Would love to print (and save this
time) as mine is getting a little worn out.

Sandra
TerraBrick
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 22, 2024 15:26
 Subject: Re: Received/Completed
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Selling, kittybrickz writes:
  In Selling, Nubs_Select writes:
  I just leave it. many buyers will never update it and some dont get to the package
sometimes even for weeks/months after it arrives. I wouldn't bother them
as it makes 0 difference on my end and let them be happy with either changing
it or not changing it.

K thx Nubs!

If you don't want to look at these check the "File" boxes and they
will be hidden from the main Order Page. If you need to look at a filed order,
click the "Filed" hyperlink in the upper right corner of the main Order
Page.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 22, 2024 14:26
 Subject: Re: Seller Verification
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 Topic: General
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, ricka writes:
  We have been on BL for 18 years and selling for all of those 18 years, why is
BL now wanting us to do a seller verification? We were hacked and we are fixing
things as we go and we found the verification? Is this new and why would it
come up after 18 years?

What are they asking for to re-verify you?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 22, 2024 08:43
 Subject: Re: Getting quotes
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, calebfishn writes:
  In Help, zorbanj writes:
  
This is because most quotes don't result in a sale, which is a waste of the
seller's time.

66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.

I think my post was vague. I've had quotes enable in my shop since the beginning.
I even have a link in my terms to the BL help page for how to request a shipping
quote.

My own conversion rate is about 1/3, mostly because international buyers are
shocked a the shipping cost.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 21, 2024 21:16
 Subject: Re: Getting quotes
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, sw_lego_lover writes:
  Can I get help understanding what the ability is for requesting quotes?

https://www.bricklink.com/help.asp?helpID=2437

  If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility

A seller does not have to respond. If they do, the quote is good for 3 days.

  All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.

This is because most quotes don't result in a sale, which is a waste of the
seller's time.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 21, 2024 11:24
 Subject: Re: WARNING! Login from new device phishing emai
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 Topic: Problem
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Whatever is being done for lego.com itself. I've never gotten phishing emails
related to lego.com.


In Problem, SylvainLS writes:
  
But what kind of “substantive action” can BrickLink take?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 21, 2024 08:54
 Subject: Re: Blocked as a Buyer (Confused!)
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 Topic: Problem
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
No problem, I hope you find the pieces you're looking for all in one shop!


In Problem, jbandaru writes:
  This is very helpful, thank you for taking the time and adding screen shots!


In Problem, zorbanj writes:
  In Problem, jbandaru writes:
  Hi All,

For the first time, a seller has blocked me from buying, and I'm wondering
if I did something against the rules. I had a cart ready to check out, and sent
them a message to ask about a couple of variants (screen shot of the message
below).

When I click back on the store cart, I now see the following message "Seller
Refuses Service. This seller does not want to sell to you and has placed you
on their stop list."

I'm really confused, and am wondering if I violated any rules by sending
the message before checking out? I'm just a hobby seller, with no negative
feedback, and am now worried they may leave me some (even though I didn't
even place an order). Should I reach out to them, or just let it go? Looking
for good advice.

You violated no rules. The seller doesn't want to deal with your questions
and chose to be rude about it. However, many sellers aren't going to pull
inventory and check for ~ $3 of parts.

You can use the Advanced Search Tool (see attached photo):

https://www.bricklink.com/searchAdvanced.asp

I filled it out and you can see the results in the attached photos.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 20, 2024 09:03
 Subject: Re: BrickLink Item(s) For Sale Deleted
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 Topic: Problem
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Problem, PaulOfBricks writes:
  rather than delete I wish they would move to the inventory to give us a chance
to correct the issue, but mainy because I find when they delete the listing important
information is lost, like Item cost, which at the end of the year will
be missing from inventory value which Is used for tax and accounting reasons.
Which after they delete will be incorrect. So Lego are contributing to incorrect
tax reporting by deleting my inventory items.


They could move the listings to the stock room. Everything is retained, seller
can fix the issue(s) and relisting is easy.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 20, 2024 09:00
 Subject: Re: How many mistakes in an order are OK?
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 Topic: Buying
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Buying, Ziegelmeister writes:

  I made a little contraption out of technics parts that scoops
up 99 at a time so I prefilled bags of 1000/500.

If you have a video photos I'd love to see them.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 19, 2024 23:55
 Subject: Re: Need "Item For Sale Condition" Clarification
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Selling, aaronaar writes:
  
I'm still puzzled by all this. It sounds like the guidelines are more discretionary
than anything else. If a set has no exclusive parts, it sounds like you'd
be less likely to be reported and removed. But if you never mention it was "BrickLinked"
to begin with, nobody would ever know.

Therefore, if a seller doesn't self-snitch and "BrickLinks" a set
together and sells it, nobody would be the wiser?


You catch on fast

  I would feel much better saying to potential buyers that something was parted
together and have a chance of it being removed than say nothing. But what about
sellers who don't care? They wouldn't get punished while a seller trying
to be as upfront as possible would.

Focusing on what you're doing in your store and not worrying about what other
sellers *might* be doing is the key to long-term success around here. A seller
could easily sell a "BrickLinked" set on other platforms anyway.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 19, 2024 20:28
 Subject: Re: How many mistakes in an order are OK?
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 Topic: Buying
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Buying, BrickDeals writes:
  
I'm guessing you are mostly buying from sellers with no lot limits who will
pick a $20 order with 60 lots.

These sellers aren't usually going to be professional, because they don't
know how to value their time. Not valuing their time correctly leads to other
problems, like a messy disorganized inventory, a delay in getting orders out,
incorrect variations and colors etc.

60 lots is no big deal if you're organized. ~ 4 lots per minute = 15 minutes
+ packing up the order. Say 20 minutes in total. $20 for 20 minutes or $60/hour
isn't bad for low value parts.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 19, 2024 15:07
 Subject: Re: Blocked as a Buyer (Confused!)
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 Topic: Problem
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Problem, jbandaru writes:
  Hi All,

For the first time, a seller has blocked me from buying, and I'm wondering
if I did something against the rules. I had a cart ready to check out, and sent
them a message to ask about a couple of variants (screen shot of the message
below).

When I click back on the store cart, I now see the following message "Seller
Refuses Service. This seller does not want to sell to you and has placed you
on their stop list."

I'm really confused, and am wondering if I violated any rules by sending
the message before checking out? I'm just a hobby seller, with no negative
feedback, and am now worried they may leave me some (even though I didn't
even place an order). Should I reach out to them, or just let it go? Looking
for good advice.

You violated no rules. The seller doesn't want to deal with your questions
and chose to be rude about it. However, many sellers aren't going to pull
inventory and check for ~ $3 of parts.

You can use the Advanced Search Tool (see attached photo):

https://www.bricklink.com/searchAdvanced.asp

I filled it out and you can see the results in the attached photos.
 




 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 19, 2024 09:41
 Subject: Re: How many mistakes in an order are OK?
 Viewed: 57 times
 Topic: Buying
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Buying, BrickBonder writes:
  How many mistakes in an order do you all tolerate before contacting a seller?


  In this case, I probably will not say anything, because only 2 of 60 lots are
missing, they are not minifigures, and because I can get them from Lego.com for
$4 total. However, the decision is still annoying because one of the lots is
for right wedges to match left wedges that did get included.

I prefer being contacted, even if the buyer isn't looking for a replacement/refund.
It helps keep inventory accurate, especially if a buyer was sent too many of
something. For larger stores, they won't know there's a performance problem
with an employee unless buyers speak up.


  Notes:
-Yes, I have tried ordering fewer lots, but it seems you have to keep it under
20 lots in order to prevent most seller mistakes. Those smaller orders are usually
not cost effective for me after factoring in shipping costs.

I don't order often, but when I do it's a large order with many lots.
I think it depends on the store.

  -If you receive an order containing a printout with a hand-written check mark
next to each lot, consider favoriting that seller. Those sellers are rare and
almost never make mistakes.

Yes! I always use a printed checklist.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 18, 2024 09:36
 Subject: Re: Selling Removed Stickers
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Selling, brickerking writes:
  In Selling, zorbanj writes:
  In Selling, brickerking writes:
  
They got back to me and said it would need to be listed as a custom item.

So then I reported a couple other stickers listed in the above condition and
they were all removed from the store within a couple days.

I wouldn't have done this. Why not message the sellers first and give them
the chance to care of it themselves?

I had a bad experience with this seller, that’s why.

Ah, ok, that's a very good reason.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 18, 2024 09:16
 Subject: Re: Selling Removed Stickers
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, brickerking writes:
  
They got back to me and said it would need to be listed as a custom item.

So then I reported a couple other stickers listed in the above condition and
they were all removed from the store within a couple days.

I wouldn't have done this. Why not message the sellers first and give them
the chance to care of it themselves?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 18, 2024 09:13
 Subject: Re: Selling Removed Stickers
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, brickerking writes:
  
So just to follow up on this one...

I asked the help desk:
Can I list an incomplete set of peeled off stickers stored on wax paper as a
used sticker sheet with notes and a photo?

They got back to me and said it would need to be listed as a custom item.

So then I reported a couple other stickers listed in the above condition and
they were all removed from the store within a couple days.

The help language was changed:

https://www.bricklink.com/help.asp?helpID=102

It now reads (second sentence is new):

"Sticker sheets missing stickers must be listed as used. Individual stickers
not attached to the original sticker sheet must be listed as Custom Items."
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 16, 2024 15:19
 Subject: Re: Huge lot of 90s-00s Star Wars and HP
 Viewed: 56 times
 Topic: Selling
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Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, edk writes:
  
Do your research, $200 sounds like someone is trying to rip you off but I cannot
see what you have. You may have 2K in stuff

Not so sure about that. If the collection is in a giant pile then it's going
to sell for x dollars per pound. If the OP wants to make more than that he will
have to do the work and sort the collection.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 16, 2024 15:18
 Subject: Re: Shipping An order
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 Topic: Help
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Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Help, legolover24 writes:
  So I want some opinions on what you all would do. I am somewhat at fault so will
take some of the blame. I placed an order in a store without looking at the terms.
It stated when I placed the order to give them 7 days to ship. Now when I went
back and looked before they closed there store to do orders they upped it to
14 days. So it has been 9 days with still sitting on paid.

So here where is I want your opinions would you file a NSS or still sit and wait
for 14 days even though they changed it since I have placed my order. It isn't
a big lot order or anything.

I would wait. The goal of filing an NSS is to spur action. Nothing will happen
here - you already know there is going to be a delay of a few more days.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 16, 2024 07:27
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 37 times
 Topic: Suggestions
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

Voted No. I'd rather deal with a little spam than not help new users with
questions. Bricklink is not the easiest site to use, especially if you're
new.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 15, 2024 00:15
 Subject: Re: Introducing One-Time Pin
 Viewed: 69 times
 Topic: Administrative
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Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Administrative, brickerking writes:
  
IT: Hey guys? Should we send out an email to let users know we're going to
enable OTP for everyone?
Manager: Nah, just post it in the forum.
IT: What forum?

Manager: The one everyone knew how to find when they wanted to scream about the
proposed part merger.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 14, 2024 17:42
 Subject: Re: Buyer accused me of selling fakes
 Viewed: 48 times
 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, chetzler writes:
  He went to straight to a PayPal dispute without even talking to me first. Aside
from the fact that I wouldn't even know where to find a fake or how to manufacture
one, why would I start selling fakes of medium-value figs (from the new Dune
set--figures about which no other buyers have complained!), after more than
10 years of selling here?

This is the first time anyone has ever accused me of something like this, so
I wasn't even sure how to respond. I was willing to give him the benefit
of the doubt. I first asked him what it would take to prove the figs were authentic:
no response. I then aksed if he'd be willing to present his case here in
the forum: again, no response. The only thing of substance he ever said was
that the limbs were loose and the quality was poor.

Buyer might have become enraged after a half-assed google search resulted in
bad information. Lots of misleading information out there.


  He wanted me to pay to ship the figs back, but I was advised by PayPal that he
should pay to ship them back (who even knows what I'd get back from someone
who is willing to make these kinds of claims). He didn't like this and escalated
the case.

He'll have to pay return shipping whether he likes it or not. Seems like
the buyer doesn't know how PayPal works, which is a good sign of this not
being a switcheroo scam.


  Fortunately, I hadn't thrown out all of the set boxes after parting them
out, so I sent PayPal several high-res pictures of my LEGO store receipts (containing
set number and name), the boxes (to match the set number, name, and figs), a
note containing my name and the PayPal claim number, and a a screen shot of his
order.

Is there anything else I should consider doing? Is there anything else I can
do to protect myself?

Nice and thorough job on the PayPal response. Nothing else you can do except
waiting to see what the buyer sends back. Sometimes these claims disappear after
the buyer calms down and./or realizes they have to back up their "claim"
by paying for return shipping.

Some people advocate a video of you opening the return in case its a scam, but
PayPal historically hasn't accepted video as proof. Maybe they do now?

  He has just over 100 feedback with one negative from an NPB, but his stubbornness
and out-of-the-blue accusation is both galling and suspicious. Perhaps he has
done this with other sellers and no feedback was ever left by either party?


You'll know for sure if and when you get the return.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 14, 2024 16:43
 Subject: Re: Using BL messages when buyers won't
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
Tell the buyer that you cannot respond to messages outside of the BL system if
you are emailed directly. I knew a buyer who had auto-replies sent from his Bricklink
email saying the email box was not monitored and to please reach out through
Bricklink. He did in fact monitor the email box and would respond if needed.

My own experiences with problem transactions is that the result would have been
the same whether I communicated inside BL or directly through email.



In Selling, RubyGirl writes:
  Hi I have had a few problems lately with buyers and have finally seen the sense
of using BL messages for all communications so there is a readable record, but
cannot get my buyers to cooperate or, seemingly, withhold my email address. How
does everyone handle this?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 14, 2024 11:42
 Subject: Re: Order emails
 Viewed: 34 times
 Topic: Technical Issues
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Store: ZorbaNJ's Bricks
Not sure if this is related, but I received Wanted List Notification emails 2
days after I sent the Notifications out.

In Technical Issues, inroberts writes:
  Is anyone else not getting emails notifying them of new orders? Last email I
got was about 1:30 AM ET. Since then I have received 3 orders with no email.
Getting emails from Paypal for shipping labels so appears it is possibly a Bricklink
issue.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 13, 2024 12:59
 Subject: Re: Unjustified Neutral Feedback
 Viewed: 30 times
 Topic: Feedback
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Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Feedback, yoavheskia writes:
  
No Amazon in Israel yet... I really don't understand what he was thinking

The 1st one always stings. It won't affect your sales, as you will see. Just
keep moving foward.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 13, 2024 12:49
 Subject: Re: Unjustified Neutral Feedback
 Viewed: 39 times
 Topic: Feedback
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Store: ZorbaNJ's Bricks
In Feedback, yoavheskia writes:
  
No more 100% positive feedback when landing to my store

You could contact the buyer and see id they'll reverse the feedback.

Failing that, you should reply to the buyer's feedback. I would reply in
English. You can also post your own feedback for the buyer. I see that the buyer
has zero feedback. If you leave a negative, the buyer's total feedback will
be minus 1 and the buyer won't be able to buy from any store with the "Disallow
members with negative feedback score to buy from my store" option enabled.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 13, 2024 12:44
 Subject: Re: Unjustified Neutral Feedback
 Viewed: 34 times
 Topic: Feedback
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Store: ZorbaNJ's Bricks
In Feedback, Biglesdug writes:
  

They think 4 days shipping is a long time? Sounds like a minor, most adults who
have ever purchased anything online wouldn't considered that a long time
for an order to be pulled, packed, shipped and delivered. Some people's expectations
are crazy.

Many people, including adults, have been conditioned by Amazon to expect things
to be delivered immediately.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 13, 2024 12:42
 Subject: Re: Unjustified Neutral Feedback
 Viewed: 48 times
 Topic: Feedback
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Store: ZorbaNJ's Bricks
In Feedback, yoavheskia writes:
  Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:

Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time

I submitted Feedback Removal Request.

My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?


Very much doubt the feedback will be cancelled. If it is not cancelled, you will
be stuck with it forever. This is another textbook case of why neutral feedback
should not be included in a store's feedback percentage.

This thread may interest you:

https://www.bricklink.com/messageThread.asp?ID=354902
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 15:26
 Subject: Re: Color Guide now show all images in the color!
 Viewed: 39 times
 Topic: Catalog
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Store: ZorbaNJ's Bricks
In Catalog, Admin_Russell writes:
  In Catalog, Stellar writes:
  Wow, that would make searching quite easier to not miss what you are looking
for:

[Catalog] Fixed Color Guide Parts listings to show the part images in the color
selected

https://www.bricklink.com/catalogList.asp?catID=7&catXrefLevel=0&colorPart=86&catType=P

Thanks for noticing. Makes a big difference!

https://www.bricklink.com/catalogListOld.asp?catType=P&colorPart=167

This is great. Thanks!
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 15:24
 Subject: Re: Selling Removed Stickers
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 Topic: Selling
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, brickerking writes:
  
  
The requirement states:

"Sticker sheets missing stickers must be listed as used."

To me that's vague enough to include re-applied peeled off stickers.

That’s talking about sticker sheets - so one would think the original sticker
sheet is included and some stickers are missing. It’s not talking about previously
applied stickers at all. It’s not vague, per say, just not addressing this issue.

If the intent is to allow only original sticker sheets with one or more missing
but otherwise unused stickers to be listed (as used) then the requirement should
say so. Otherwise I don't see an issue as long as there is an accurate description.

  
Also, what about high quality stickers that were applied to the wrong part?

What about high quality parts that are broken… i throw them out personally -
because i wouldn't be happy to receive it.

The part in your example is unusable. The sticker is not.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 15:14
 Subject: Re: Feedback. Negative and Neutral impact.
 Viewed: 32 times
 Topic: Suggestions
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Store: ZorbaNJ's Bricks
In Suggestions, yorbrick writes:
  
  
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.

It is misleading because the neutrals are treated the same as the negatives and
they are not the same.


  As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.

Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.

Bad assumption. A buyer should always check the feedback page.

  I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.

The calculation is dodgy now.

  At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.

The current calculation gives a false impression that performance is worse than
it is.

  Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.

All well and good, but you cannot treat a neutral as a stand in for a negative,
which is what is being done now. Go ahead buyer, leave neutral feedback because
the transaction didn't warrant a negative, but we're going to tally it
up as a negative anyway.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 13:18
 Subject: Re: Selling Removed Stickers
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Selling, brickerking writes:
  
OK, I see that sticker sheets can be sold if incomplete as used: https://www.bricklink.com/help.asp?helpID=102

I don't think selling stickers peeled off lego parts and sold as incomplete
sticker sheets should be a thing. To me, it seems misleading. They should be
listed on the parts they were found on as stickered parts. If that part isn't
in the catalog, add it. This is a lazy loophole that should be fixed.

Since LEGO stickers are not intended to be removed (they are not marketed as
reusable as far as I know), why can they be listed after removal from a part?
Doesn't make sense to me. I suppose you can list broken lego parts if they
are clearly marked that way, and maybe that's the justification, but why?

A sticker sheet is a physical thing. If the original sticker sheet from lego
is absent, then can a few peeled off stickers from that sticker sheet still be
called a sticker sheet? I don't believe expectations are being met by listing
peeled off stickers as used sticker sheets.

Please tell me why i'm wrong.

The requirement states:

"Sticker sheets missing stickers must be listed as used."

To me that's vague enough to include re-applied peeled off stickers.

edk makes a good point:

"Carefully removed, adhesive stayed with the stickers, placed them on a waxy
backer
sheet, scanned an image and listed as used. I do not see a problem with this
method."

Also, what about high quality stickers that were applied to the wrong part?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 12:57
 Subject: Re: Feedback. Negative and Neutral impact.
 Viewed: 40 times
 Topic: Suggestions
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zorbanj (818)

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Store: ZorbaNJ's Bricks
In Suggestions, yorbrick writes:
  
   Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.

Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.

Right now it's called "Praise", an odd description even under the
current system.

  Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.

Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

  I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.

Adding something like "Click to see feedback" under the feedback percentage
is sorely needed. I discovered the click-through accidentally. You are then shown
all feedback sorted by type and nothing is hidden.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 08:55
 Subject: Re: Feedback. Negative and Neutral impact.
 Viewed: 36 times
 Topic: Suggestions
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Store: ZorbaNJ's Bricks
In Suggestions, yorbrick writes:
  
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.

Sliding window where *all* feeeback older than the window falls off. Ebay does
this. Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 11, 2024 21:27
 Subject: Re: Feedback. Negative and Neutral impact.
 Viewed: 38 times
 Topic: Suggestions
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Store: ZorbaNJ's Bricks
In Suggestions, margaretcm writes:
  I’m sure this had been suggested before, but I just received my first neutral
feedback (sad day) from a new buyer. I’d be more inclined to be accepting the
neutral if it was from a seasoned bricklinker, but I don’t think these new buyers
realize the impact of their feedback. Honestly, I would even care if it actually
fell off at some point. So here’s my suggestion:

There should be room for redemption.

Absolutely. Even eBay, a platform openly hostile to sellers, lets feedback fall
off after a year.

Unfortunately, unless you get the buyer to rescind the feedback you will be stuck
with it forever. There are sellers here with neutral feedback from 15 years ago
that is still counted in the store feedback percentage. This has been brought
up countless times and nothing changes.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 10, 2024 12:29
 Subject: Re: Used sets and brick separator
 Viewed: 46 times
 Topic: Selling
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Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Selling, jbroman writes:
  When listing used sets, do we have to include the brick separator to make it
complete?
I have a bunch of orange, but none in Dark Turquoise.

No, unless it's part of the model. Be that as it may, I always include one
because I have too many of them. In your case I would list the set as complete
with a note that an orange instead of Dark Turquoise brick separator is included.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 7, 2024 09:14
 Subject: Re: Bought used figures as new
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Problem Order, BrickUnion writes:
  
My question now:
I never wanted or needed to write someone a neutral or negative feedback,
but this one really deserves one. However, I am afraid that I will get a negative
feedback from him in revenge. I am still at 100% positive feedback, my store
has almost 1000 orders. I want to keep it that way, and i don't mean the
almost 1000 orders .

Your stores feedback percentage is not affected by feedback received as a buyer.
The 100% will stay there even if you get a negative feedback as a buyer.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 6, 2024 14:46
 Subject: Re: BrickLink Item(s) For Sale Deleted
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zorbanj (818)

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Store: ZorbaNJ's Bricks
In Problem, BrickDeals writes:
  
BL members should have a right to see who is filing the complaints
Under the reason it should show "complaint filed by ----".


That would lead to a host o other issues.

  I have a feeling this happens too often due to a competitor filing frivolous
complaints, and then BL not doing it's due diligence in following up.

I do as well, and it is compounded by BL's response time or lack of a response.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 6, 2024 08:48
 Subject: Re: BrickLink Item(s) For Sale Deleted
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Problem, brikomania writes:

  Stellar is correct, we just relisted them, price moved slightly. I did not have
them duplicate, I try to not have any duplicate lots, I just checked and almost
the only ones I have are due to the variant merge, which we will have to manually
consolidate in our store to fix.

Have you asked Bricklink? Your listings may be removed again. They may want to
see proof of your inventory.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 4, 2024 21:03
 Subject: Re: order status
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 Topic: Help
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zorbanj (818)

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Seller can't change it back, only the buyer can.


In Help, SimplyBricks writes:
  Hi All,
If the order status has been changed to COMPLETED, how do you change it
back to say PACKED?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 4, 2024 11:06
 Subject: Re: What would you do?
 Viewed: 81 times
 Topic: Shipping
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
This order:

Politely refuse or cancel the order. Canceling the order puts you at risk of
getting a neutral or negative feedback.

Point out that shipping includes more than just the postage. Many buyers (and
sellers) use "shipping" and "postage" interchangeably. They are
not the same. Shipping includes postage and could also include handling, packing
materials and travel costs to the post office.


Next order:

Stoplist this type of buyer immediately. They are usually troublemakers.

Avoid using language like "the shipping cost is what I believe is a fair
price". It encourages bargaining.

Enable the quote function if you haven't already.

In Shipping, fallinglegos81 writes:
  Good Morning Forum,
I had a customer reach out asking if I could reduce my shipping before purchasing
a set. I only do instant check out and not invoices. I explained in the email
that the shipping cost is what I believe is a fair price and I don't reduce
shipping. I told him thank you for his interested.

He never wrote back but a day later they purchased the item he had emailed about
and in the comments "Hi. Can you please reduce shipping cost a few dollars
to reflect ups advantage which is cheaper? Thanks!" after I already told
him no and after he had paid.

I don't want to be petty but I'm annoyed that I told them no and ignored
it.

What would you do?

Thanks!
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 1, 2024 01:46
 Subject: Re: King of the Dead wrong side torso
 Viewed: 47 times
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Store: ZorbaNJ's Bricks
In Catalog, Adjour writes:
  In Catalog, thebrickwave writes:
  I have a wrong side torso King of the Dead from the LOTR Pirate Ship Ambush.
The arms are facing the wrong direction and I found a forum about it on Euro
Bricks but I haven't found any other information regarding how to price it
on Brick Link. Any help would be greatly appreciated.
Thanks!



Oh lawd please be satire

Should it be listed as new or used?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 29, 2024 11:57
 Subject: Re: How you deal with untrue complaints?
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zorbanj (818)

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In Problem Order, Munotbrick writes:
  Hey

I would like to hear some opinions or advice how other sellers handle those situations:

As i sell many used minifigs as well, i check them before shipping even if they
were stored nicely. I make sure there are no cracks and no marks that i did not
had disclosed before adding it to the store. Sometimes of course you find something
or there is a new crack happening after long storage.

When you check, do you insert the legs into the torso? The torso may look fine,
only to show a crack once the legs are inserted. This has saved me a couple of
times.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 28, 2024 08:56
 Subject: Re: Unused parts from part 4502 - Who is with me?
 Viewed: 39 times
 Topic: Inventories
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zorbanj (818)

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In Inventories, yorbrick writes:
  
That is why I said it is good for sellers of used sets to make it clear they
have only included parts necessary for the build, just like they can say no extra
parts.

This is exactly what I note for any used set. Most sets have extra items listed
in the inventory.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 28, 2024 08:52
 Subject: Re: Store suspended with only two active NSS
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In Help, brikomania writes:
  

How in the world do you have 2 NSS and 10 bad feedback votes at 300 fb?


I can see why you would point this out, but of the 7 total neutrals, 1 was from
2011, another 2 from 2012, 1 from 2014, 1 from 2015 and another from 2016. Only
1 is recent (Oct 2023). The most recent of the 3 negatives was from 2019.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 23, 2024 12:45
 Subject: Re: Strange order
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 Topic: Selling
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zorbanj (818)

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Store: ZorbaNJ's Bricks
Ask him how he is able to supply 3 different shipping addresses.

In Selling, spellonca writes:
  Hi, someone (NEW in Bricklink with zero ratings) has buyed from my shop a expensive
Legoset. He send me a delivery adress from Singapur. I awared him that he has
to pay taxes for the package, after that he wrote me another adress from Switzerland.
I wrote him again that also for Switzerland he has to pay taxes, now hi gave
mi another new adress from Italy. It isn't strange? What I should do? Thanks
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 22, 2024 11:25
 Subject: Re: Can seller retaliate with negative feedback?
 Viewed: 29 times
 Topic: Problem Order
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In Problem Order, SylvainLS writes:
  In Problem Order, zorbanj writes:
  […]
  With your explanation of the events, I think future buyers would benefit more
if you gave them a negative for sending used/broken parts that were listed as
new rather than an NSS. I mean something was shipped to you after all.

Will this line of thinking still work when you receive rocks instead of LEGO?

I didn't write this. You're quoting the message I responded to.


  
  An NSS can be filed for any of the following reasons:

The seller did not ship the order after payment was made.
The order was received but was incomplete.
The order was received but the items inside were not as described.

https://www.bricklink.com/help.asp?helpID=110

I wish Bricklink would change "NSS" to something less confusing.

Well, they didn’t ship what was ordered.  “Didn’t ship” is the operative phrase.

If you separate ‘Not as Described’, you also need to have ‘Incomplete.’
That would make 4 types of problems to choose from: NRS, NSS, NaD, Inc.
All these go in the same ‘mailbox’ in the end.

We already have NRS (not paid) and NSS (paid) and that’s confusing enough.

This keeps coming up - there is confusion as to what NSS includes.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 22, 2024 10:46
 Subject: Re: Can seller retaliate with negative feedback?
 Viewed: 44 times
 Topic: Problem Order
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zorbanj (818)

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In Problem Order, Ziegelmeister writes:

  
With your explanation of the events, I think future buyers would benefit more
if you gave them a negative for sending used/broken parts that were listed as
new rather than an NSS. I mean something was shipped to you after all.

An NSS can be filed for any of the following reasons:

The seller did not ship the order after payment was made.
The order was received but was incomplete.
The order was received but the items inside were not as described.

https://www.bricklink.com/help.asp?helpID=110

I wish Bricklink would change "NSS" to something less confusing.

  On the
other hand this person accidentally (pulled an identical part from their used
instead of new inventory) or intentionally (listing and pricing as new for 2-10x
the price in an effort to dupe the buyer) shipped the wrong parts.

OP stated that the seller read his message and has ignored it (so far). This
leads me to believe it was intentional.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 22, 2024 10:35
 Subject: Re: Glued tire and wheel question.
 Viewed: 33 times
 Topic: Catalog
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zorbanj (818)

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This note prompted me to cut the rubber tires off of several of these. I see
no indication on the rims of applied glue or uniform melting, as you would
expect to see if it was done at the factory. I think it is far more likely that
these melted from being stored in hot attics over the years.



In Catalog, WildBricks writes:
  I have an entire pile of these that won't come apart. I noticed that in the
catalog there is a note: Early versions are believed to have been glued or
melted together at the factory
.

I'm wondering if they are glued and if so, where would they have come from?


 
Part No: 4624c02  Name: Wheel 8mm D. x 6mm with Black Tire 15mm D. x 6mm Offset Tread Small (4624 / 3641)
* 
4624c02 (Inv) Wheel 8mm D. x 6mm with Black Tire 15mm D. x 6mm Offset Tread Small (4624 / 3641)
Parts: Wheel & Tire Assembly {White}
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 20, 2024 14:48
 Subject: Re: How to find inner box
 Viewed: 25 times
 Topic: Help
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In Help, legoture writes:
  Thanks. Yep, I've been a box chaser for quite a while so I know how tough
they can be. It is only recently that I've decided to find the inner box
for a rare outer box that I have.

It sounds like there is probably no efficient way to find the inner boxes, like
a separate part number, but that is OK... the internet has made collecting too
easy anyways


If you post the set number for the box you are looking for, someone may have
one laying around.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 17, 2024 09:29
 Subject: Re: LAST TWO SETS NEED GONE!!!!!!
 Viewed: 54 times
 Topic: Sales
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zorbanj (818)

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In Sales, jgrossman1025 writes:
  In Sales, zorbanj writes:
  In Sales, jgrossman1025 writes:
  
I know. I just don’t have the time to actively take them apart and check every
single piece as I have done in the past. They are not missing any substantial
pieces. Just probably a few little ones, but I totally understand your point.


If you plan on shipping these as assembled sets you should note that.


Planning on shipping disassembled.


Then why not disassemble them now and check the inventory? They will faster and
at a higher price if the missing pieces are listed.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 16, 2024 20:41
 Subject: Re: LAST TWO SETS NEED GONE!!!!!!
 Viewed: 40 times
 Topic: Sales
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zorbanj (818)

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Store: ZorbaNJ's Bricks
In Sales, jgrossman1025 writes:
  
I know. I just don’t have the time to actively take them apart and check every
single piece as I have done in the past. They are not missing any substantial
pieces. Just probably a few little ones, but I totally understand your point.


If you plan on shipping these as assembled sets you should note that.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 15, 2024 15:17
 Subject: Re: Variants Thread - February 12
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 Topic: Catalog
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zorbanj (818)

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In Catalog, Admin_Russell writes:
  
07 THIS DOES NOT HONOR DANIEL JEZEK, THE FOUNDER OF BRICK-LINK.COM IN ANY WAY!

08 THIS RUNIS EVERTHING HE DID FOR AFOLS / BUYERS / SELLERS
IF HE WAS STILL ALIVE TODAY HE WOULD BE VERY DISAPPOINTED!


These false assertions about Dan are infuriating.


  09/C WHEN YOU MERGE VARIANTS YOU WILL RUIN BRICK LINK WEATHER YOU INTENDED TO
OR NOT! IF YOU DO THIS I WILL HAVE NO CHOSE BUT TO USE BRICK-OWL.COM FOR THE
MERGED VARIANTS

I'm not entirely sure whether Brick Owl will retain these variants after
we have merged them. I would advise against it, but if Brick Owl wants to corner
the market on parts that almost nobody wants, they are free to to that.


When I went through my inventory to add the requisite notes, I checked the price
differential between my variants and it was almost nothing in most cases. What
an eye opener.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 15, 2024 14:16
 Subject: Re: Hemorrhaging Sales
 Viewed: 43 times
 Topic: Shipping
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zorbanj (818)

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In Shipping, popsicle writes:
  That Norway is a signatory of EEA and not an EU member state, doesn’t entirely
explain it -

4 Euro vs 37 Euro

Same number of the same part, with the same cart weight of 2.70 grams. So given
the choice, I naturally purchased from the Norwegian member with what is a more
than fair shipping rate offered. I’d buy from both, but I’m done with having
to negotiate a semi-reasonable shipping rate and/or fees, with EU members mostly.
No longer worth the effort.

Straighten out your shipping methods and rates, you’re hemorrhaging sales. Or
don't and let others pick-up those numbers

Just some advise I've long held onto and now don't need to, nothing more.


Could it be because one seller is based in Norway and the other is based in the
Netherlands?

Different postal systems with different shipping rates.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 15, 2024 10:16
 Subject: Re: Paid but no order?
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 Topic: Problem Order
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zorbanj (818)

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Did you or the buyer get Bricklink's order email?

In Problem Order, BrickOutLoud writes:
  No idea. I have a payment through paypal, bricklink fee was deducted, but no
order shows in bricklink. Never had anything like this happen before.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 14, 2024 11:59
 Subject: Re: How to sell a huge collection - Need 'advice'
 Viewed: 71 times
 Topic: General
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zorbanj (818)

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In General, SDF_Bricks writes:
  I have a fairly large collection, spanning over 20 years, and stored/sorted in
200+ boxes, including Technic, City, Ninjago, Bionicle, Friends, and many many
more. These include over 300 minifigs, and many unique/rare parts/sets (eg. Scorpion
Pyramid, Village Market, ...). I have little time to sort through and rebuild
all the sets. I'm looking for input as to what is the best way to sell all
at once. My initial investment was over $50k.

1. Any thoughts on how to liquidate everything ASAP?
2. Would selling everything by the pound on eBay be an option? - Not very attractive
I'm sure.

Thoughts are appreciated.

If you have absolutely no choice but to sell quickly, do what yorbrick suggested.
Otherwise, I would sort it and sell the sets. You don't need to rebuild the
sets, just check the parts against the Bricklink inventory. If your collection
is stored in over 200 boxes, it must be semi-sorted already.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 13, 2024 08:46
 Subject: Re: Feedback Extortion
 Viewed: 65 times
 Topic: Feedback
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zorbanj (818)

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In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Not yet. Depends on what they mean by "dealt with appropriately". Did
you ask them?

  I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

If these are through Bricklink messages they are supposedly considered. If they
are direct emails then they are not considered.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 12, 2024 23:55
 Subject: Re: Variant Merge - How do I sort this out
 Viewed: 59 times
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zorbanj (818)

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In Catalog, jennnifer writes:
  
Before you worry too much about it, I would advise checking your inventory against
the XML list of the parts that are affected. It's not as many as you would
think.

**Can someone repost the instructions on how to do that here? I can't seem
to find the post. And has this list been updated yet with the newest announcement?**


https://www.bricklink.com/message.asp?ID=1451852
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 12, 2024 22:42
 Subject: Re: Feedback
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zorbanj (818)

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https://www.bricklink.com/feedbackDel.asp

Delete the incorrect feedback, then post new feedback.

In Help, Andr3a42 writes:
  How can I change my feedback post? TY
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 12, 2024 11:41
 Subject: Re: Zero feedback since 2021?
 Viewed: 65 times
 Topic: Selling
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In Selling, ReclaimedComp writes:
  I got an order last night from a customer that has been a member since 2021 yet
has zero feedback. I'm assuming they changed their username. Should I be
worried?

Chris
RC

No need to worry. FB stays after changing a username change. I've had long
stretches of inactivity myself.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 11, 2024 16:05
 Subject: Re: Sharing wanted list feature coming soon
 Viewed: 41 times
 Topic: Wanted
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zorbanj (818)

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Russell is far more diplomatic than I would be with some of the members around
here.

In Wanted, Teup writes:
  In Wanted, Leftoverbricks writes:
  So I wonder: what is 'soon' in the perception of Bricklink?

Russell told me they'd fix something "next week" and we're now
3 years and counting 3 years of browsing set inventories that have their parts
listed in totally random order within each category, rather than by the dimensions
of the parts.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 11, 2024 15:59
 Subject: Re: How to block/stop a buyer
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?

What do you hope to accomplish by blocking them? If there is no sale, you aren't
going to get the time you wasted back. If the buyer eventually comes back and
see that you blocked them, they will get angry/insulted and not buy.

Forget about it and move on. Most sellers don't take pictures because a sale
rarely results.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 11, 2024 12:20
 Subject: Re: Sharing wanted list feature coming soon
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 Topic: Wanted
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
If you are selling a set with missing pieces and a buyer wants to know what pieces
are missing, you could share a wanted list of the missing pieces. The buyer could
then easily see how much it would cost to replace the missing pieces.


In Wanted, 1001bricks writes:
  In Wanted, Leftoverbricks writes:
  I think it's a year or two or three (or longer) that I see this message in
the set-up of a wanted list:

Share Wanted List - Feature coming soon!

On the other hand who would need this feature while you can send the XML or studio
file to friends, or post your MOC on rebrickable and other places.

I guess they had this idea and then realized it's not worth developping it,
hence the "soon"?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 8, 2024 20:02
 Subject: Re: Folding Instructions: Yes or No?
 Viewed: 38 times
 Topic: Shipping
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Shipping, SmokeFreeStuds writes:
  
When re-selling a used set with the instructions included, if they were never
folded originally, is it acceptable to fold them when shipped with the set, or
is that frowned upon?

I wold say no.

I have some sets with larger instruction booklets, and
  while the sets themselves may not take up much space, if I don't fold the
instructions then I would require a much larger box.

You can use a larger poly mailer with some cardboard as a backing board.

  If I were to fold the instructions
in half, is that something I am expected to disclose in the item listing, or
is folding instructions something that is generally acceptable and does not need
to be indicated?

If you must fold them then disclose it.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 8, 2024 18:06
 Subject: Re: Did my best but still received neutral FB
 Viewed: 52 times
 Topic: Feedback
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).


Refunding the entire shipping cost of an order because of a 10 cent commodity
part is a bit much. When postage up to 4 ounces was a flat $1.94 to any part
of the US I could see doing it but that isn't the case anymore.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 8, 2024 18:02
 Subject: Re: Did my best but still received neutral FB
 Viewed: 46 times
 Topic: Feedback
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Feedback, ReclaimedComp writes:

  I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave
feedback. But a neutral is as bad as a negitive when it comes to the praise
precentage.


The first one always stings a little bit. I wouldn't worry about it - this
happens to just about every seller on here sooner or later.

The "I emailed sender but no response" feedback being left when that
isn't what happened is an underhanded tactic increasingly used both here
on Bricklink and on other platforms. It is an attempt by buyers to protect themselves
from being stoplisted by other sellers as being difficult or petty. They want
to ding your feedback score but make it look like they tried to resolve the "problem"
but you disappeared.

Counting neutrals the same as negatives in the seller's feedback percentage
has been pointed out countless times to no avail.

Unfortunately, you will be stuck with this neutral in your FB percentage forever.
There are sellers here with a negative from 15 years ago that is still included
in their FB percentage. This is also dumb.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 7, 2024 05:26
 Subject: Re: Uploading Images to Store
 Viewed: 26 times
 Topic: Technical Issues
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Technical Issues, rankster writes:
  
It seems it's not due to the format or size, if the file format wouldn't
be acceptable it would give the message Image must be in .jpg or .gif format.
I've uploaded a JPG which is only 43 KB and 311x431 pixels but it gave me
403 Forbidden error so something is still not OK.

You will get the 403 error if the file size is too large or too small. Don't
know what the cutoff is for too small, it started happening the past couple of
months or so.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 5, 2024 14:51
 Subject: Re: Allow for longer order history...
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 Topic: Suggestions
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I would go further and say all of the history should be available. Data storage
costs are almost nothing nowadays.


In Suggestions, Autour writes:
  
It should at least be possible to view the history of the last 2 years IMHO (without
having to perform special tricks).
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 4, 2024 16:38
 Subject: Re: How do I get my double paid VAT back??
 Viewed: 29 times
 Topic: Taxes
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Taxes, Poncke writes:
  
  
  seller was very cooperative, but says he did everything correctly, also has the
VAT invoiuce which says IOSS was enterered correctly.

So someone messed up, but I can only get vat back from BL. And VAT is no one's
profit or revenue, so there should be no issue sending it back me. Its just one
big confusing dark hole and I dont know who or where to turn to get my VAT back

Thanks, seller says they never had an issue sending to the EU. He showed me this

See attached. This is shown to a seller for any order where VAT was collected.
The 1st link "Download VAT receipt" shows you the order invoice with
this statement:

"VAT has been collected sufficiently under the IOSS mechanism."

Every invoice has this statement. It has no connection to the shipping carrier.

The 2nd link "IOSS number" shows the attached text. Did your buyer do
this? I don't think they did, which is why you were charged twice.
 


 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 4, 2024 16:28
 Subject: Re: How do I get my double paid VAT back??
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 Topic: Taxes
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zorbanj (818)

Location:  USA, New Jersey
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
This is helpful for the future, but will not help the buyer with their current
problem.


In Taxes, helge writes:
  
  
  When a buyer says that he has been asked to pay VAT again, we instruct him to
not accept the package and not pay the VAT.

^ this is what I'm trying to explain for half a dozen posts

I know, I just used a lot of words to say I agreed
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 4, 2024 16:26
 Subject: Re: How do I get my double paid VAT back??
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 Topic: Taxes
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Taxes, yorbrick writes:
  
I thought it was designed so that the buyer would pay the marketplace who would
collect the VAT, the marketplace would give the correct information to the seller,
the seller would supply the information to their mail carrier, the mail carrier
would supply the information to the relevant customs and they let it through
as VAT was prepaid.

Yes, this is exactly how it works. I would only add that the marketplace (BL)
is *required* to collect the VAT.


  It seems the seller or/and courier and possibly customs are messing up fairly
frequently.

If it was frequent and the courier or customs was at fault it would be a systemic
problem that would show up on other marketplaces as well.


  I would have imagined that if it was designed such that the original
marketplace should refund and not customs when there is a second charge then
there should be some official way to inform the marketplace to refund the VAT.
Relying on customers saying they have been double charged seems like a massive
hole in the system, as anyone could fake a receipt showing they had been charged
VAT again. I'm really surprised there is no electronic record that VAT has
been paid, that the buyer can give to the marketplace and they can check they
should be refunding without relying on the honesty of the buyer.

I haven't heard of any marketplace refunding VAT. Their responsibility ends
with collecting and then remitting the VAT.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 4, 2024 10:42
 Subject: Re: How do I get my double paid VAT back??
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 Topic: Taxes
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Attached is a screenshot of shipping information I must fill out for an international
shipping label. The black box is where the Bricklink IOSS number must be entered.
If the number is not entered, the buyer will probably be charged VAT again. It
doesn't matter if there's a VAT invoice included in the package or if
I write in the IOSS number on the label by hand.

Yes, this is for US shipping but the idea is the same. If your seller didn't
enter the IOSS number electronically then that is the reason you were charged
VAT again. If the seller is unable to enter the IOSS number electronically they
shouldn't be selling to EU buyers.

So again, you must get the original VAT back from the seller. If you feel bad
ask for half of it back, but you aren't going to be refunded by Bricklink
or your country. If the seller did in fact complete the shipping label correctly
and there was a glitch they will have to pay you and then take it up with their
post office.

In Taxes, Poncke writes:
  
seller was very cooperative, but says he did everything correctly, also has the
VAT invoiuce which says IOSS was enterered correctly.

So someone messed up, but I can only get vat back from BL. And VAT is no one's
profit or revenue, so there should be no issue sending it back me. Its just one
big confusing dark hole and I dont know who or where to turn to get my VAT back
 
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 3, 2024 14:57
 Subject: Re: Feedback on having a Dog?
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 Topic: General
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
What does your TOS say about it?
I couldn't check - your store is closed.

In General, uticabrix writes:
  Can someone leave a store negative or neutral feedback because they found dog
hair in their order? It clearly says it in big bold print in our terms of service.
Can anything be done on this?
Thanks in advance.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 3, 2024 13:59
 Subject: Re: How do I get my double paid VAT back??
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 Topic: Taxes
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, Poncke writes:

  I have paid VAT at time of purchase, then my local postal service collected VAT
again, because the IOSS number was not correctly entered on the system.

The IOSS number must be entered electronically when buying the postage. The seller
messed up.

  They
confirmed this to me in an email. They also told me to get the VAT back from
the seller.

This is the correct answer.

  In this case Bricklink collected the VAT. I have logged a ticket
with BL, but that has gone into a dark hole.

  I am willing to die on this hill. So how do I get my VAT back?

From the seller.

  I can log a claim
with PayPAl to get my VAT back, I doubt this will work. And I can file a chargeback
with my Bank. Other ideas?

Why do you doubt it will work? This is the only way.

  But I will move heaven and earth to sort this out. And Bricklink have a responsibility
here to support me with this. The seller's hands are tied as well.

You are not going to get the VAT back from Bricklink. Bricklink collected the
VAT as they were required to do.

The seller goofed. Why are the seller's hands tied?

Also, why didn't you contact the seller when you were informed that VAT was
due? If the seller refused to refund you that VAT, you could have refused to
pay, had the package returned to the seller and filed for a refund of your entire
payment.

Didn't you get your answer when you asked the same question recently:

https://www.bricklink.com/message.asp?ID=1446786
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 3, 2024 13:01
 Subject: Re: Sending photos to seller through bricklink
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
2 problems with doing it this way:

(1) You can upload only 1 photo at a time.
(2) If the photo is too big you get an error: "The page cannot be displayed
because an internal server error has occurred."


In Help, rankster writes:
  In Help, MPIndy writes:
  I placed an order and have to report issues to the seller. How do I send photos?
Is it possible through this site or are we supposed to exchange emails?

You can upload photos at the link below and then share each picture's link
with the seller.

https://www.bricklink.com/imgDir.asp?v=A
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 3, 2024 10:43
 Subject: Re: Sending photos to seller through bricklink
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, MPIndy writes:
  I placed an order and have to report issues to the seller. How do I send photos?
Is it possible through this site or are we supposed to exchange emails?

You can send a link to the photos through a bricklink message. I use wetransfer
but you can use imgur, Flickr, etc.

You can also send an email directly but I think it's best to correspond through
bricklink messages, especially if there's a dispute. Some sellers ignore
direct emails.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 2, 2024 14:54
 Subject: Re: To text; or not to text?
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 Topic: General
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zorbanj (818)

Location:  USA, New Jersey
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In General, SDF_Bricks writes:
  In General, iprice writes:

  
  If email/messaging fails, issue an NPB.

NPB is a very NASTY thing. Do NOT do it!!!

I would text them and put it in polite words.

Your set is packed and ready to go. Kindly remit payment and I'll ship it
out today. Thank You.

According to you, how long should a buyer have before an NPB is opened? Forever?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 2, 2024 14:50
 Subject: Re: Bionicle is handled incredibly poorly
 Viewed: 62 times
 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Catalog, yorbrick writes:
  
  removing accurate listings (how can I include rubber bands with a set, when said rubber bands are 23 years old and dust?)


Like any other sets with broken parts, you leave them out and list the set as
incomplete saying no rubber bands.

I'm sure he knows that, and I don't think that was the point.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 2, 2024 14:49
 Subject: Re: Bionicle is handled incredibly poorly
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 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Catalog, NoGravitasHere writes:
  
Nah nah, removing rubber bands entirely would defs be overkill. But, forcing
older sets to be listed as Incomplete, when the parts required to 'complete'
them are almost all dead, is a bit frustrating. Listing as Incomplete hurts sales,
as a lot of people don't even include 'Incomplete' in their search
parameters.


Older sets with stickers have have the same issue. I've brought it up several
times over the years, but nothing's going to be done about it.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 2, 2024 14:35
 Subject: Re: mystery sticker on brick
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 Topic: Help
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Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
In Help, Mistress_Lisa writes:
  Can't find in stickered brick category. Anyone recognize?

Thanks for any help!

Lisa at Brick Dungeon

 
Part No: B200stk01  Name: Sticker Sheet for Book 200
* 
B200stk01 Sticker Sheet for Book 200
Parts: Sticker Sheet
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 1, 2024 21:58
 Subject: Re: Variants Thread - January 31
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 Topic: Catalog
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zorbanj (818)

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Store: ZorbaNJ's Bricks
Thank you for the clarification.

I also saw this post after I posted myt question;

https://www.bricklink.com/message.asp?ID=1452095

In Catalog, BigBBricks writes:
  In Catalog, zorbanj writes:
  
Why would Bricklink be concerned with you being able to sync with Bricklink's
competitors?

Because the only way for larger sellers to upload part-outs to BrickLink is via
the same API commands that the sync applications use. Without the API, BrickLink
suffers.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 1, 2024 21:51
 Subject: Re: Variants Thread - January 31
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 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
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Store: ZorbaNJ's Bricks
Your post doesn't make any sense.

In Catalog, Alfiesbricks writes:
  Well, if I would be selling through bricklink alone whilst also taking in account
that bricklink has also lost marketshare the past few years, I would to have
close the shop. No income for Bricklinks competitors, but also no income for
bricklink. And the availability of the tools to sync inventories do suggest that
this goes for a lot more stores then just mine. 😉

Honoustly you could have easily guessed that by yourself couldn't you? 😉


In Catalog, zorbanj writes:
  In Catalog, Alfiesbricks writes:
  Brickfreedom can't update inventory anymore and brickstock is falling apart
too. 🙈 After the November incident where password noobs made that I was unable
to sell bricks during the busiest time of the year, the Holliday season (and
lose a lot of money due to this) the advice now is to stop syncing and close
my other stores on other selling sites.


Why would Bricklink be concerned with you being able to sync with Bricklink's
competitors?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 1, 2024 20:20
 Subject: Re: Variants Thread - January 31
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 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Store: ZorbaNJ's Bricks
In Catalog, Alfiesbricks writes:
  Brickfreedom can't update inventory anymore and brickstock is falling apart
too. 🙈 After the November incident where password noobs made that I was unable
to sell bricks during the busiest time of the year, the Holliday season (and
lose a lot of money due to this) the advice now is to stop syncing and close
my other stores on other selling sites.


Why would Bricklink be concerned with you being able to sync with Bricklink's
competitors?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 31, 2024 21:21
 Subject: Re: Instructions for 910002 studgate
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 Topic: Help
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
I was able to download the hi-res version successfully. Here's a link:

https://we.tl/t-XLNd2kXem1


In Help, legomalego writes:
  Is there a secret to downloading the instructions for this set?

I have tried many times and it always seems to reset just as the download is
almost complete.

Frustrating to say the least.

Does somebody have a better link?
Thanks
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 31, 2024 20:15
 Subject: Re: Variants Thread - January 31
 Viewed: 114 times
 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Catalog, Admin_Russell writes:
  Hello again everyone. This is the latest update on the variants project.


Important update to the sellers' correction list:

We have added an XML download to help sellers more easily see which lots in their
store may be affected by these changes. Also see the image attached below:

https://www.bricklink.com/help.asp?helpID=2629


I didn't know how to do this, so I am posting my notes.

How to import an XML file into a Bricklink Wanted List (Windows Users):

Download the XML file.
Open the XML file with Notepad.
Right click, select all and copy all text.
Hover over the heart-shaped “Want” link at the top right of the BL homepage.
Select "Upload".
Select "Upload Bricklink XML format" tab.
Select "Create New Wanted List" from the "Add to" pulldown and
enter a Wanted List Name.
Right click and paste all previously copied text into the "Copy and paste
here" box.
Click "Proceed to verify items".
Click "Add to Wanted List" at the bottom of the page.
Done.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 31, 2024 16:37
 Subject: Re: Shipping big parts
 Viewed: 36 times
 Topic: Shipping
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Shipping, Adjour writes:
  I change as many big items as I can catch to manual invoice only. I also recommend
this for heavy/expensive instructions as you may want to add backing boards.


Crystal

See attached screencap for how to change a listing to manual. This is the from
the "sell parts" screen.
 
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 31, 2024 12:05
 Subject: Re: Require consolidation
 Viewed: 59 times
 Topic: Suggestions
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
No need. If I see a store with many lots of the same part in the same condition
I least favorite the store and move on. I'm not scrolling though that mess.

In Suggestions, The_Boyz_Bricks writes:
  I think Bricklink should require that stores consolidate their inventory down
to two lots per item condition. Thanks!
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 30, 2024 20:50
 Subject: Re: Important proposal regarding catalog variants
 Viewed: 74 times
 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Catalog, wildchicken13 writes:
  
For some minor variants with little demand, the extra work of sorting and listing
them correctly is not really worth it for the seller. It is unreasonable to expect
sellers to fulfill orders perfectly (i.e., to "make sure what's ordered
is sent" ) with these minor variants in the catalog.


I said this in another response:

That's the dirty little secret: many of these variants are nearly worthless
and do not remotely justify the effort. I added the comments and will keep what
I have separate. Going forward I will not. If/when what I have sells, that's
it for these variants.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 30, 2024 13:39
 Subject: Re: Important proposal regarding catalog variants
 Viewed: 63 times
 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Catalog, calebfishn writes:

Great post.

  I will keep my current stock separate, and add comments to listings to help buyers
find variants in my store. But it will be as an experiment to see if they actually
sell.

That's the dirty little secret: many of these variants are nearly worthless
and do not remotely justify the effort. I added the comments and will keep what
I have separate. Going forward I will not. If/when what I have sells, that's
it for these variants.

  I can't contribute to the discussion here about the functional differences
in variants. However, in keeping with my former career as an archivist, I will
ask Bricklink to do whatever they can to preserve historical data, somewhere.
It would be a shame if it were to be lost.

Admin_Russell posted that the historical data is being kept.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 30, 2024 09:11
 Subject: Re: Important proposal regarding catalog variants
 Viewed: 60 times
 Topic: Catalog
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Catalog, helge writes:
  
I think it is important to remember that Bricklink was created to be a marketplace
to buy and sell LEGO. It was not created to be a bible or a reference guide;
that is just a side effect. And it is a problem that too many see Bricklink as
a Bible; many take it too literally, and forget that it is full of errors, or
that many sets and minifigs were produced with several part variants. Lots of
those are not reflected in the catalogue.


Great post. You know this because you have been here a long time as have I. Others
can't be bothered to learn the history. Before eBay forced a name change,
Bricklink was known as BrickBay, which is a play on the eBay name. Yes, ebay,
the online marketplace.

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