Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jennnifer  | | Posted: | Jul 17, 2021 09:41 | | Subject: | Re: Adding items to a paid order | | Viewed: | 38 times | | Topic: | Selling | |
|
| In Selling, stansbrickstore writes:
| | Hi everyone, I hope you’re having a nice start to the weekend.
Late last night I received a (small) order for some parts. I quickly sent an
invoice over and the buyer paid (via PayPal). This morning the buyer has messaged
me asking if it would be possible to add something to the order. I know it’s
possible to add items to an order, but I’ve never done it before, and I don’t
know how it would work with the order already being paid. What is the best course
of action?
I can think of two options, either the buyer sends a second order and I don’t
add shipping fees and send the two orders together. Or could I refund the buyer
and then they add the new items and pay again. If I do this second option will
either of us lose from PayPal/BrickLink fees?
Many thanks for reading, Stan. 
|
Buyers can add items to open orders simply by adding the items they want and
checking out again as long as the order is not marked Packed or Paid I believe.
Once paid, the best option is to let them place a new order and combine it yourself.
You will be out out the Paypal fees for the second order, but that's the
price of doing business. Be sure to provide them with your store password to
bypass your minimum buy if you have one.
I wish this information was more available to buyers. I get so many requests
to cancel because 'I forgot to add one part' from buyers who are unaware
of this. They mistakenly think they need to start all over!
Good luck,
Jen
|
 |
| Author: | jennnifer | | Posted: | Jul 17, 2021 09:35 | | Subject: | Re: 48723 and 68888 are not the same mold? | | Viewed: | 34 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, pgremeau writes:
| | Well, I just had an order where I ordered the new type and got both types mixed.
When I told them, the seller replied that BL says these are the same molds so
they don't need to differentiate. And added the note to these pieces:
"May be part #48723 or #68888 or a mix PER TERMS WE DO NOT DIFFERENTIATE MOLDS"
|
Many sellers state on their splash pages or in their store terms that they
do not differentiate between similar molds. This is entirely up to the seller
and has nothing to do with the BL catalog or policies.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 16, 2021 14:51 | | Subject: | Re: Retaining Inventory | | Viewed: | 32 times | | Topic: | Inventories | |
|
| In Inventories, sweettiara27 writes:
| | I have been trying to figure out how to retain my pieces in my inventory when
it is sold out, that way I don't have to keep looking it up to put it back
into inventory. Can anyone help?
|
There is a checkbox to Retain every time you upload any part.
There is a check box to Retain on every item you have listed. Look on your My
Inventory detail pages along the right side.
There is also a checkbox to Retain items in inventory after items are sold out:
near the bottom of the My Inventory page.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 16, 2021 11:39 | | Subject: | Re: How long is long enough? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| In Problem Order, Matt79 writes:
| | In Problem Order, Ellum writes:
| | | |
If time and convenience are a factor, it is in your best interest to try and
buy from established stores with good reputations.
Jen
|
When do consider a store to be established?
|
They have high feedback (over 500) and it is listed as being a store.
|
That is a very high feedback for sure, but BL combines buying and selling feedback.
You can see what's what on their feedback page. There are also no grand qualifications
for being a store, you just sign up and prove your identity. I guess I am just
saying that you really need to check a place out before you buy. It sounds like
you got unlucky with this one.
7-14 days does seem excessive after a month has already gone by. You should communicate
with them firmly but politely that you expect a refund at this point.
Sorry you had a bad experience!
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 16, 2021 11:31 | | Subject: | Re: How long is long enough? | | Viewed: | 64 times | | Topic: | Problem Order | |
|
| In Problem Order, Ellum writes:
| | | |
If time and convenience are a factor, it is in your best interest to try and
buy from established stores with good reputations.
Jen
|
When do consider a store to be established?
|
I would consider how long they have been a seller, and then gauge their store
volume by when and how often they have received and given feedback. It is certainly
possible to become established within a few months I would say.
Of course, not all established sellers are professional either, but you can certainly
tell a lot about them by reading their terms, their feedback, and the feedback
they have left for others.
The experience the OP described seemed like a lot of rookie mistakes. How is
someone getting the zipcode wrong? They are still hand-writing addresses on packages
and then standing in line at the post office? Then typing in the tracking number
from the receipt? It's not definitive, but I would guess it is an inexperienced
seller. 
I don't mind buying from hobby sellers or even new sellers if I am not in
a hurry, but the OP was concerned about the transactions affecting their business,
so...
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 16, 2021 10:42 | | Subject: | Re: How long is long enough? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| In Problem Order, Matt79 writes:
| | I'm new to bricklink. I run an ebay store and ordered to complete sets to
resell. Ordered a month back, ordered never arrived. Turns out seller put wrong
zipcode for a town 30 mins away. Drove to that post office and the 2 between
hoping they had this order because these are taking up space on my seller table
and costing time and money. Contacted seller and he needs another 7-14 days to
investigate before refunding or replacement order with whatever pieces he still
has in stock. He also offered a free minifigure under a certain amount but this
is not a collecting hobby for me. It's business. This is after sent me wrong
tracking info the first time. Being in customer service I don't understand
making the customer wait for refund but is bricklink different? This is only
my second order and already not sure I will use this website again. Any advice
or wisdom would be appreciated.
|
All sellers on BL are not created equal, so I guess my first question would be
what was the feedback and experience of the seller you ordered from? There are
lots of hobbyists on here, but you can usually sus them out from feedback and
store terms.
If time and convenience are a factor, it is in your best interest to try and
buy from established stores with good reputations.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 15, 2021 13:15 | | Subject: | Re: Placing an order without using auto checkout. | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, SylvainLS writes:
| | In Help, jennnifer writes:
| | […]
I have accepted a sale from a repeat customer who couldn't get Paypal Onsite
to work for whatever reason and just sent the payment directly. I just believe
that it's bad service and bad business from BrickLink to not offer people
options just because it's not easy. The only penalty I got was that I cannot
mark the order Shipped because of BL's infantile new payment status rules.
So, the order will be in my notifications for 6 months or so I guess! I am happy
to forward BrickLink the tax money from this sale as soon as they are organized
and professional enough to receive it.
Jen
|
I’m not a lawyer, I’m not an accountant, but I believe you just committed tax
fraud: you collected money that you say is taxes but it can’t be taxes because
you don’t have the right to collect taxes.
At the minimum, the money should be consigned with an indenpendant entity, it
should not stay on your own accounts.
|
Yes, I am definitely guilty of something, but I doubt it is fraud. BrickLink
was told this would be a problem, chose to ignore it, and then refused to adjust
to all the reported issues regarding it, leaving us with their bad solution.
So, I have like $2 of their money or who-evers's money and am happy to pay
it wherever it needs to go.
Not everyone wants to (or can) use an onsite third-party payment method. I think
we should be able to accept money orders if we choose. I am sticking with my
principles here and not hiding my actions in any way. I want to pay this money
where it needs to go. They are not accepting it.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 15, 2021 13:06 | | Subject: | Re: Placing an order without using auto checkout. | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, peregrinator writes:
| | In Help, jennnifer writes:
| | I have accepted a sale from a repeat customer who couldn't get Paypal Onsite
to work for whatever reason and just sent the payment directly. I just believe
that it's bad service and bad business from BrickLink to not offer people
options just because it's not easy. The only penalty I got was that I cannot
mark the order Shipped because of BL's infantile new payment status rules.
So, the order will be in my notifications for 6 months or so I guess! I am happy
to forward BrickLink the tax money from this sale as soon as they are organized
and professional enough to receive it.
|
I think you can mark it as Packed, then (perhaps after a wait of a few days?)
mark it as Paid (this is still only the order status, not the payment status!),
then Shipped
|
Nifty! I was able to mark it Paid, then Completed. Thank you!
|
|
| Author: | jennnifer | | Posted: | Jul 15, 2021 12:10 | | Subject: | Re: Placing an order without using auto checkout. | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, ihave36paws writes:
| | Thank you one and all. I never thought of that.
He is very insistent that we can do it without PayPal and skipping BlickLink
he is having a hard time excepting that I will not sell to him without placing
an actual order. I'm not jeopardizing loosing my store for a $30.00 order.
Or any order as far as that goes.
|
I have accepted a sale from a repeat customer who couldn't get Paypal Onsite
to work for whatever reason and just sent the payment directly. I just believe
that it's bad service and bad business from BrickLink to not offer people
options just because it's not easy. The only penalty I got was that I cannot
mark the order Shipped because of BL's infantile new payment status rules.
So, the order will be in my notifications for 6 months or so I guess! I am happy
to forward BrickLink the tax money from this sale as soon as they are organized
and professional enough to receive it.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 15, 2021 10:06 | | Subject: | Re: Placing an order without using auto checkout. | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, Cob writes:
| | In Help, Stellar writes:
| | In Help, ihave36paws writes:
| | Good Morning:
I have a Buyer that wants to pay with a MO and I have my store set for auto
checkout. But I also have it set that you can pay with a MO or check.
He tells me that he can not check out unless he pays with PayPal and can not
find away around that option.
Can anyone give me the directions to send him to check out so that he can place
his order.
Thank you in advance.
Barbara
|
If your buyer is from a USA state that BL collects TAX or from EU or UK, then
he can only pay with PayPal Onsite or Stripe
|
Missouri isn’t a collection state yet.
|
I believe the MO here stands for Money Order, not the fine state of Missouri.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 14, 2021 10:59 | | Subject: | Re: Never recieved my order from one year ago | | Viewed: | 45 times | | Topic: | Buying | |
|
| In Buying, matt41265 writes:
| | Hi, this is my first time posting on the BrickLink forums. About a year ago I
ordered a set from this site from a seller not from my home country. I paid through
Paypal for the set and the seller claimed to have shipped the set. Here I am,
one year later, still hoping the set is going to arrive. The order was purged
so I do not even remember the seller or how much I actually paid for the set.
I can not dispute the charge due to no longer having that paypal account. So,
I ask you fellow members is there anything that I can really do? Can I somehow
viewed purged orders? If anyone could point me in the right direction I would
really appreciate it. thank you! any questions on my situation please let me
know.
|
First of all, wow.
Second, you don't think the order notification and payment confirmation are
in your email somewhere? You don't have the communication from the seller
where they 'claimed' to have sent your order?
Paypal disputes are limited to 90 days I believe.
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 14, 2021 09:27 | | Subject: | Re: Show me stores that I have active cart for | | Viewed: | 30 times | | Topic: | Feedback | |
|
| In Feedback, NicolaH writes:
| | Are there any plans to show an icon in the search results that indicates that
I already have an active cart with that store? Brickowl do this - when you search
for a part, in the list of search results it shows you a trolley icon next to
any stores where you’ve already got stuff in your cart - this makes it easier
to try and purchase multiple items from one store. Thanks!
|
I hope you are also using Wanted Lists? That is, by far, the easiest way to purchase
multiple items from one store.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 9, 2021 15:35 | | Subject: | Re: Inventory Change Request for Set 76054-1 | | Viewed: | 38 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, NC_Bricks writes:
| | Please make changes to the following inventory:
* Add 1 Part 61678 Dark Tan Slope, Curved 4 x 1 (Counterpart)
Comments from Submitter:
Missing the Dark Tan Slope, Curved 4 x 1 with 1 Silver Plate Pattern (Sticker #3). I have uploaded an image of this counterpart via the upload an image link at the bottom of the inventory page.
This is my first inventory change request so hopefully I did it correctly.
|
Alas, you missed a few steps there...
First, you need to add the new item to the catalog.
Then you upload an image for that item.
After it is approved, you request it be added to the inventory.
The admins have some info and tutorials:
https://www.bricklink.com/message.asp?ID=1191009
And we can offer any help you need if you ask in the Forum. You can PM me as
well.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 9, 2021 14:24 | | Subject: | Re: Problem with dimensions when changing price | | Viewed: | 27 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Admin_Russell writes:
| | In Technical Issues, basil3legs writes:
| | I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
|
Thanks so much for reporting this problem. It will be addressed.
|
And the HTML too!!
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 9, 2021 14:21 | | Subject: | Re: These prints are the same | | Viewed: | 64 times | | Topic: | Catalog Requests | |
|
|
* | | 3626cpb2480 Minifigure, Head Dual Sided Female, Dark Tan Eyebrows, Nougat Lips, Smile / Surprised Open Round Mouth with Top Teeth Pattern - Hollow Stud
Parts: Minifigure, Head |
[P=3626cpb2804]
Macros are one of the best parts of our Forum!
|
|
|
| Author: | jennnifer | | Posted: | Jul 9, 2021 09:06 | | Subject: | Re: Problem with dimensions when changing price | | Viewed: | 34 times | | Topic: | Technical Issues | |
|
| In Technical Issues, basil3legs writes:
| | I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
|
Does this bug occur on the old AND new inventory pages? Or just one or the other?
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 8, 2021 12:30 | | Subject: | Re: Images not loading | | Viewed: | 24 times | | Topic: | New Stores | |
|
| In New Stores, Dagooo writes:
| | In New Stores, jennnifer writes:
| | In New Stores, Dagooo writes:
| | I've been off of work for a bit and decided to start inventorying my Lego
and possibly opening a store. I'm having issues when adding a part/piece
and the small thumbnail doesn't load and shows image not available. If you
click it, it does then show the image though. Tried doing a search for same issue,
but really didn't understand the fixes if there was any. Any advice?
|
You might want to give us a hint about your browser, operating system, and which
exact pages you are on!
Jen
I'm on the latest version of firefox but also checked it on chrome and was doing/showing the same. Windows 10 and it shows the thumbnail as "image not available" on everypage that is supposed to have thumbnails.
|
|
Okay, is this just one part? Which part is it?
Jen
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| Author: | jennnifer | | Posted: | Jul 7, 2021 13:24 | | Subject: | Re: issues.....and I managed to bag 4 of the 5!!! | | Viewed: | 56 times | | Topic: | Designer Program | |
|
| | | In Designer Program, yorbrick writes:
People shouldn't complain if they just get electronic instructions, as it
was made clear these were going to be electronic before buyers ordered the sets.
|
I think they should complain because, even if they didn't get a set this
round, they are communicating what could be done better for the next.
| |
Why should a lego set need a certificate, unless this is a collectable?
Why would lego care if a few people are unhappy with not getting instructions
and boycott buying further sets, when those sets sell out within a day?
|
Because LEGO means more than just one sale, or even one set, and I bet they care
about how people feel about their company. If everyone doesn't speak up and
speak out, how can things improve?
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 7, 2021 10:03 | | Subject: | Re: Images not loading | | Viewed: | 32 times | | Topic: | New Stores | |
|
| In New Stores, Dagooo writes:
| | I've been off of work for a bit and decided to start inventorying my Lego
and possibly opening a store. I'm having issues when adding a part/piece
and the small thumbnail doesn't load and shows image not available. If you
click it, it does then show the image though. Tried doing a search for same issue,
but really didn't understand the fixes if there was any. Any advice?
|
You might want to give us a hint about your browser, operating system, and which
exact pages you are on!
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 6, 2021 15:44 | | Subject: | Re: Anyone else notice this? UK has changed zones | | Viewed: | 57 times | | Topic: | Shipping | |
|
| In Shipping, Mistress_Lisa writes:
| | So I tried to print out a first class international label today. According to
my charts, pulled from the USPS website, the UK is in zone 5, and so a small
package should be $14.49 (commercial rate). Paypal had it as $15.44. So I cancelled
the label, and contacted Paypal to say their zone chart was wrong. They responded
that the rates are set by the USPS, not Paypal. So I tried to print out a label
through the USPS (a pain since I have to copy all the information for the buyer
address). Lo and behold, the rate they were charging me was the retail amount
for zone 9, or $16.25! So even though their chart says the UK is in zone 5,
why did it come out as zone 9??? No, I haven't contacted USPS, since I am
sure it will be a while until I get an answer from them. Just wondered if anyone
else came across this?
Lisa at Brick Dungeon
|
Yes, I noticed the UK switched zones (and to the $15.44 rate) earlier this year.
I found a chart somewhere that said they were now in Price Group 20 which looks
to be made up just for them.
Jen
|
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| Author: | jennnifer | | Posted: | Jul 6, 2021 13:17 | | Subject: | Re: Missing image | | Viewed: | 53 times | | Topic: | Catalog Requests | |
|
| So, it's awesome that this problem got fixed right away with a little help.
Thanks, everyone!
I am a bit alarmed that there was no back-up cache before this (other than google)
and am very glad to hear that one is being created. Thank you, Russell, for letting
us know.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 6, 2021 12:07 | | Subject: | Re: Lack of Features and UI Design / Difficult | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, jennnifer writes:
| | I love when brand new people come through... look at stuff for 5 minutes, and
then decide they know everything they need to know.
Really, the site is built on ASP, a really old language? No way! I bet none of
the owners, developers, contributors, volunteers, and members had any idea. Now
we can fix it!
{Insert sarcasm emoji here}
|
It has a name: https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
|
Weeelll let's not be mean and take it out on the new guy. Usually it's
extremely helpful to have a pair of fresh eyes look at such things. I think this
is more an acclimatizing process where new users learn to leave their conceptions
about what is generally normal UI and functionality at the door in order not
to go crazy here 
|
My apologies! My tone came off as way too rude.
Yes, sorry I was not trying to be mean, only to express that this seems to be
a regular and frustrating occurrence. I just think you should understand what
a thing is and how a thing works before you demand it be changed. The old ASP
parts of this site have a far more efficient design and workflow than anything
the new site or [[yuck]] XP has to offer. I work here, I need to work efficiently,
and the fact that things look out of date is not a problem unless aesthetics
are your main concern.
Jen
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| Author: | jennnifer | | Posted: | Jul 6, 2021 11:54 | | Subject: | Re: Missing image | | Viewed: | 39 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, jennnifer writes:
| | Hey!
Anyone know where the image went for this part?
[p=3069bpb0208]
It was there last week when I sold one and now... poof!
There's an entry to the Change Log on July 1st.
Jen
|
Also missing:
[p=3069bpb0024]
[p=3069bpb0593]
[p=3069bpb0430]
[p=3069bpb0792]
|
|
| Author: | jennnifer | | Posted: | Jul 6, 2021 11:50 | | Subject: | Re: Missing image | | Viewed: | 27 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, Stellar writes:
| | In Catalog Requests, jennnifer writes:
| | Hey!
Anyone know where the image went for this part?
[p=3069bpb0208]
It was there last week when I sold one and now... poof!
There's an entry to the Change Log on July 1st.
Jen
|
I don't know what happened, but here it is:
I don't know who the original credit was.
|
It's from happygolucky.
Really miss that guy...
|
| Author: | jennnifer | | Posted: | Jul 6, 2021 11:42 | | Subject: | Missing image | | Viewed: | 129 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
| Hey!
Anyone know where the image went for this part?
[p=3069bpb0208]
It was there last week when I sold one and now... poof!
There's an entry to the Change Log on July 1st.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 6, 2021 11:33 | | Subject: | Re: Lack of Features and UI Design / Difficult | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| I love when brand new people come through... look at stuff for 5 minutes, and
then decide they know everything they need to know.
Really, the site is built on ASP, a really old language? No way! I bet none of
the owners, developers, contributors, volunteers, and members had any idea. Now
we can fix it!
{Insert sarcasm emoji here}
Sorry, just had to rant. Of course, we all want to see better design, bug fixes,
and updates where appropriate. But, if you take away my ancient-looking really
awesome Forum, we are going to have some words.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 5, 2021 13:35 | | Subject: | Re: Bricklink layout like Stud.io forum software? | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, BorgMan writes:
| | Hey guys,
This has been bugging me for a while. Every time I look at the Bricklink Community,
I keep thinking "woah, all those posts in such a cluttered UX... not sure where
I'd start" and then decide not to post. I mean, it took me a little while
to actually get to the forum index, organised in a way I've seen with other
boards. But then I hit a topic (like this one, [Suggestions]) and get thrown
back to the unorganized, plain text hierarchy. Is there no way for us to implement
the same software that runs the Stud.io forums? Why even two separate forums
running separate software? I mean, I think it has to do with Bricklink and Stud.io
being two separate legal entities, but still, it feels weird and counter intuitive.
It's the second decade of the 21st century, why the outdated look and feel?
|
Because there is more to this Forum than just looks. There are built-in tools
and features here which are essential to catalog work. Aside from being able
to ping someone (which is a feature that needs a great deal of moderation), I
don't think it is lacking for those that know how to use it.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 3, 2021 11:43 | | Subject: | Re: Help with inventory - ing a set | | Viewed: | 40 times | | Topic: | Catalog | |
|
| In Catalog, CormacMoran writes:
| | Hi there
I started updating the inventory for a set, and have reserved it. Now a day later,
I have no idea in how to get back to the screen where I can update the inventory
of the set I've reserved
Any help appreciated
Cormac
|
Add or Change tab, Add Inventory: -Set
It’s the same page you reserved it from, second column.
FYI: Put in your set number and a lot quantity of 1. The next page will tell
you if the data is available for your set.
Good luck!
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 1, 2021 12:37 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, taxan writes:
| |
The way to tell them apart is:
That the old version is cut with the fiber in + position and the c version in
the x position. I cant confirm this do i don't own both version.
|
I am sorry, but I do not believe this correct. There are both 40mm and 39mm versions
that are cut on the bias (fiber in the x position), so it is not possible to
tell the difference from a minifig image or video.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 1, 2021 12:24 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 31 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, peregrinator writes:
| | In Inventories Requests, jennnifer writes:
| | The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
|
I wonder if these are actually variants - it could be that to waste as little
fabric as possible, some capes are cut on the bias. If the shape approximates
a triangle with angles 45°, 67.5°, 67.5°, then 8 capes could be cut from a circle
of fabric, and four of these would be cut on the bias
|
That's an interesting speculation! It's too bad we don't know anyone
at the LEGO group who could add some insight to our conversation.
Jen
|
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| Author: | jennnifer | | Posted: | Jul 1, 2021 11:20 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 27 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, grimsbricksuk writes:
| | It’s fair to presume that all capes produced within the last few years are the
slightly shorther, thinner texture ones. However, as the difference is so subtle
(& not obvious to most people), I believe that 522c should be merged into 522
& removed from the catalog entirely to avoid any further confusion.
|
That's very valid and should be considered. When I added the variant to the
catalog, there was no other good way to document that the part had been slightly
changed. Also, some collectors were VERY much for the new version being split
from the old.
I am fine with either solution as long as the recent 522 listings are all reconfirmed
and correct.
Thanks for being part of the discussion!
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 1, 2021 10:51 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 23 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, Turez writes:
| |
Yep, all catalog discussions (exept Packing Dimensions and Catalog Identification)
are now "suggestions" and won't be purged anymore. Russell made the changes
last week. So hopefully we won't loose important catalog discussions anymore.
|
That's great! Thanks for sharing this info.
| |
| |
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
|
The black cape is included in four Star Wars minifigs from 2020:
https://www.bricklink.com/catalogItemIn.asp?P=522&in=A&itemYear=2020&colorID=11&ov=Y
I find it hard to believe that two of them came with 522 and the other two had
522c. (As said, 522 and 522c have the same PCC). So it is possible two of them
have been wrong since the beginning anyway and now, they are either all wrong
or all correct. I asked the submitter of the requests to help us with this.
|
Let me know if there is anything I can help with...
This is starting to sound to me like a great excuse to finally get a copy of
that gorgeous Cantina set.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 1, 2021 10:46 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, grimsbricksuk writes:
| | Initially I had noticed there were only two SW minifigs that had the 522c (shiny
cape) in their inventory, which I thought was strange. So I checked my collection
(having owned all Star Wars minifigs which are taken from new sets) to compare
the capes that came within the Cantina set for the Labria (sw1126) & Garindan
(sw1127) minifigs.
Having compared their capes to many other recent SW minifigs I found no difference
in either size or texture between them & came to the conclusion that whoever
initially inventoried the two Cantina minifigs must of mistakenly assigned cape
522c.
|
Thanks for clarifying your request! You have confirmed that the recent capes
are the same, which is good, now we just need to know which type they all are.
I think it's pretty clear now that the capes need to be confirmed by measuring
and comparing with a known 522. And by that, I mean one that came out before
2016.
There has definitely been confusion caused by the term 'shiny' here.
I can easily see how a few capes could have been mistakenly listed.
Jen
|
|
| Author: | jennnifer | | Posted: | Jul 1, 2021 09:05 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
|
| | | In Inventories Requests, Turez writes:
|
| | Btw. catalog discussions are not purged anymore nowadays.
|
I am aware. You are literally talking to the girl who got that done back in
the day.
Has this been extended to all catalog discussion topics and not just Change Requests?
The purged discussion was not attached to a request which is why it's long
gone.
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
Thanks for looking into this,
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 30, 2021 13:35 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
|
| Here are a couple quick images. It's not a perfect comparison as the older
one is a bit creased. I will need to dig a bit deeper in my collection to find
a 522 that is fresh from its sleeve.
The top Red 522c cape is from:
It has a light sheen, feels thinner and less starched, is 39mm long, and the
part is cut with the weave on the bias. (diagonal)
The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
I will keep digging for fresh parts to create better comparison images.
My point is that it's best to tell the difference by measuring a flattened
cape and not from a video. The newer cape also weighs .01g less.
We should probably take a moment to fix the Shiny and Traditional terms on these
as they are very subjective. (I can practically hear Stormchaser right now insisting
on the better, more accurate terms.)
Hope this helps!
Jen
|
|
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| Author: | jennnifer | | Posted: | Jun 30, 2021 12:31 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 58 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, Turez writes:
Yes, I will create some images. I recall the differences were well documented
here on the Forum when the variant was reported with Loki:
But that conversation is long gone. The differences are slight, but the new variant
was added to stave off future problems with people claiming the newer one was
a fake.
My suspicion is that all capes since 2016 are likely 522c and that the word 'shiny'
in the description caused people to choose the older variant. I was actively
confirming the part while I was inventory admin, but a few seem to have slipped
through since then. Like I said, I could be wrong about this as I haven't
opened a lot of new sets lately.
The conversation about this fig's cape centered on the color but there are
no comments on the simultaneous change in part number:
This part pretty much needs to be measured with a decent ruler to confirm which
variant it is. You could merge 522 and 522c and just add it to the list of unsplit
variants, but I think collectors will not like that very much.
I'll get to work on the images...
Thanks!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 30, 2021 09:59 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, Turez writes:
| | In Inventories Requests, grimsbricksuk writes:
| | Please make changes to the following inventory:
* Delete 1 Part 522c Black Minifigure Cape Cloth, Standard - Shiny Starched Fabric - Height 3.9 cm
* Add 1 Part 522 Black Minifigure Cape Cloth, Standard - Traditional Starched Fabric - Height 4 cm (22231)
|
Interesting, just yesterday I was wondering if 522c is really the correct variant
here. We cannot ask the original submitter anymore, but based on several review
photos of the set I agree that the capes look more like 522.
|
I am curious how you can tell the difference without a direct comparison. Did
LEGO really switch back to the original after the variant was added so long ago?
I haven't been actively working on new sets so I don't know for myself.
Keep in mind that the 'shiny' in the name of 522c only indicates that
there is a light sheen to the fabric by comparison to 522. It is not reflective
or actually shiny.
Thanks!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 29, 2021 14:20 | | Subject: | Re: parts staying in stock after sold | | Viewed: | 57 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Mmartin1980 writes:
| | i don't know if this has happened to anyone else, but on more than one occasion
i've sold some elements, knowing they are all of them i had in stock and
listed, then another order comes in for the same part even though i had none
left and had not relisted them.
And two different orders coming in with the same part for all my stock of ..
on both orders, meaning i have to explain to one that the parts are not available.
ive a large amount of stock and don't want to have to recheck it every time
i get an order in.
any help or explanation would be great
Cheers people!
Mat
|
Are the items being sold from the same lot? Do you have any duplicate lots in
your shop and/or how recently have you checked for them?
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 28, 2021 13:06 | | Subject: | Re: PartOut large sets | | Viewed: | 51 times | | Topic: | Selling | |
|
| In Selling, brexchange writes:
| | Hello Sellers,
I am always partouting sets via BrickLink partout function, but now noticed that
few large sets has note:
"Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves."
I would like to receive suggestions what is the best & easiest way to part out
these kind of large sets in separate halves?
Thank you
|
https://www.bricklink.com/message.asp?ID=1277851
|
|
| Author: | jennnifer | | Posted: | Jun 27, 2021 11:52 | | Subject: | Re: Parting out 71741 Ninjago City Gardens | | Viewed: | 58 times | | Topic: | Help | |
|
| In Help, Teup writes:
| | In Help, Papabricks writes:
| | Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves.
|
Oh my god I could hardly believe this was real, had to check it with my own
eyes. So that's how Bricklink fixed it huh, casually telling its users to
click 500 individual boxes (on a page that you don't check when you do a
part-out) Haha that's really beyond ridiculous. This is a known problem
for at least years 3 years now... and in all this time, this is what they came
up with  Dan made the entire part-out system from scratch in less than that
time, 20 years later there's a whole team of people telling you to check
500 boxes because nobody can figure out a fix
|
I believe fixing this would require them to touch the old 'spaghetti code'
section of the site. I would rather check 500 boxes than risk them breaking the
entire part out system. For some reason, I don't trust them to do it right...
To my knowledge, the workaround came from members figuring out a solution, sharing
it with the Forum, and catalog and inventory admin posting the information on
the affected sets.
Has this even been acknowledged by the BL office? It certainly is not listed
here:
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
You can't fix a problem you don't know or care about.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 27, 2021 11:29 | | Subject: | Re: Customer Support still working? | | Viewed: | 53 times | | Topic: | Help | |
|
| In Help, ddbricksltd writes:
| | Hi BrickLink Community!
We have submitted several important tickets to the customer support team since
last Tuesday which have not been resolved yet. Did anyone of you get any tickets
solved or feedback from the customer service or is it only us?
I just would like to check if it could be a technical issue that we cannot reach
anyone.
Cheers,
Max
|
BL customer service only operates during normal business hours. They supposedly
work on tickets in the order they are received. They have been known to fall
many days or even weeks behind.
Are you getting automated email responses with ticket numbers? There is a bug
in the Help desk system that any request which does not generate a ticket number
is never received by the office.
Sorry that this has happened to you. I can only imagine how frustrating it is.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 18:35 | | Subject: | Re: Please help compare parts | | Viewed: | 41 times | | Topic: | Catalog | |
|
| In Catalog, BricksThatStick writes:
| | In Catalog, jennnifer writes:
Good spot - thanks
|
Ah, thanks for fixing it!
* | | 67095pb011 Tile, Round 3 x 3 with Bottom Stud Holder with Black Large Ovals and Dot with Light Bluish Gray Borders Pattern (Super Mario Fly Guy / Shy Guy Face)
Parts: Tile, Round, Decorated |
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 16:46 | | Subject: | Please help compare parts | | Viewed: | 107 times | | Topic: | Catalog | | Status: | Open | |
|
| Hello,
I was hoping someone who has this part in hand can confirm the number molded
on it?
[p=68942pb01]
I rather suspect that this part number is just the design ID and that it's
really a decorated version of this:
https://brickset.com/parts?query=Tile%203X3,%20Circle
Attached is a screen grab from a youtube unboxing video.
Thanks!
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 15:47 | | Subject: | Please add Alternate number | | Viewed: | 54 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
| Hello,
I am working on set 21327 and found a new mold number 60591 for part 41530. It
has a new PCC as well: 6289758
The molds appear nearly identical except for the spoke pattern on the center
axle hole. The variations are exactly the same as the what has been previous
found on part 4265c.
Unfortunately, the weight is also different. 41530 weighs 2.40g on my scale and
the newer version weighs only 2.05g.
Please add 60591 as an alternate number unless you would prefer a new catalog
entry.
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 10:57 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 114 times | | Topic: | Announce | |
|
| In Announce, runner.caller writes:
Oh, awesome! So a real message from a real buyer. Guess it pays to check these
things out...
In the OPs defense, there has been a lot of strange scams going around lately.
If the buyer reads this thread and sends me a message, I will donate all 62 of
these I have listed New in my shop to his project.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 10:49 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 26 times | | Topic: | Announce | |
|
| In Announce, StickyBrickit writes:
| | In Announce, jennnifer writes:
| | It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
|
Ah okay thanks, I think I've got it. I entered £1.99 on the Order page and
then Submit Changes. It changed the Invoice to have £1.99 shipping. I assume
it will inform the buyer of this and they now pay the invoice?
|
No, you still have to send the invoice. It really is manual.
I added links to some Help sections that might be useful in my previous message.
Jen
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|
| Author: | jennnifer | | Posted: | Jun 25, 2021 09:45 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 113 times | | Topic: | Announce | |
|
| In Announce, bigasbricks writes:
| | Suuurrrreee I'll send you $200 of free stuff
Hello!!
My name is (Scammer) but I go by JBBrickFanatic online. I’m from Indiana and
I run
a YouTube channel of 6000+ subscribers. I have this crazy idea for a video/video
series that you could help me with!
I want to own the worlds biggest collection of part no. 15392 “Dark Bluish Gray
Projectile Launcher Part, Trigger for Gun, Mini Blaster / Shooter.”
It’s such an odd part with no real connection abilities outside of the stud shooter.
I am not sure how often they sell, but I am sure it’s taking up space in your
shop.
Even though it is such a small and cheap part, buying a ton does get expensive
and it would be amazing if we can make some sort of deal to help me get these
for free or maybe much cheaper (ex. I pay shipping). I could point folks to your
store, or do something in return for your help. Let’s make a deal!
Thank you so much, and let me know what you think!
Sincerely, JB
|
It's funny that they have chosen one of the smallest LEGO parts for an example
of something that is "taking up space"
Yes, I have a hundred of these in a 2x3 inch baggie. Wherever will I find room
to store all these?!
Doesn't someone want to buy all my unwanted Wedges and Windscreens instead?
lol
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 09:40 | | Subject: | Re: ISO Assorted used bricks | | Viewed: | 21 times | | Topic: | Help | |
|
| In Help, DazeeDoze writes:
| | Can someone help me search for an assorted collection of used regular bricks
- assorted colors? My collection has more special parts than brick parts and
I just need to get some more of the standard building pieces. Advice appreciated!
Thanks,
DazeeDoze
|
You should create a Wanted List with a variety of bricks and colors you like
and search for stores with items that way. Very few sellers here sell unsorted
lots. Start at the heart shape Want at the top of the page, or go to the Catalog
page for each brick you are looking for and click Add to Wanted List.
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 09:38 | | Subject: | Re: Terms of Service Update | | Viewed: | 55 times | | Topic: | Administrative | |
|
| | | In Administrative, Yo_Yo_Flamingo writes:
How does this work with invoicing? Do I need to calculate the vat, or is that
done for me? Of course I am using onsite payment, but I notice that taxes and
such are not calculated for me when buyers use invoiced shipping methods.
|
Sales taxes are absolutely collected for you when buyers use invoiced
shipping methods from any state where it is required. (Most of them.)
Make sure you have all the necessary columns visible on your Orders Received
page so you can be more aware of this.
It also shows on the Order Detail and Edit Order pages. It should show on your
invoice, but may not if you are using a custom template.
Good luck,
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 09:30 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 22 times | | Topic: | Announce | |
|
| It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 18:43 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 68 times | | Topic: | LEGO products | |
|
| In LEGO, Heartbricker writes:
| |
P.S: we posted about how the shift to different raw materials impacts the weight
of the parts- that should concern sellers who use weight and counting scales
as they're jeopardizing sending wrong counts to buyers if they don't
address the issue.
Here it is:
https://www.bricklink.com/message.asp?ID=1255060
|
Yes, the weight was the first thing I checked! They were all very close to 4.75
grams. There is a 02/4 molded on one end and a barely discernable (at 5x magnification)
@LEGO at the other end.
The model is going just fine once these were encased. I should have the inventory
for BL well underway by tomorrow.
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 18:13 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
|
| In LEGO, Heartbricker writes:
| | In LEGO, jennnifer writes:
| | Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent. 
I guess these will work better in this set:
as flower stems.
Jen
|
Must be the new plant based raw materials...
Since it's plant based you might be able to put it in your salad with some
Balsamic and croutons
LEGO has worked so many years to perfect their plastic formulas to become less
brittle and have less issues with color; Hoping we don't have to go through
sub-par parts with the switch to sustainable materials, also wondering how those
materials will hold long term in comparison to the tried and true.
You could probably still complete the build and it'll align once it's
built.
Good Luck.
THB
|
Well, for sure these are not brittle.
Mostly my worry was about how it will affect sellers opening these sets to part
out. Could you imagine if I sold someone those axles New (as they were) and the
reaction I would absolutely receive from my buyer?
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 17:50 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
|
| Here is an image of the first page of the instructions where they are used. Them
being bent all over the place made it fairly annoying to build. However, they
end up being completely encased and there appears to be no problem with the model
from all that warping.
These axles do feel VERY bendy. I would only consider them a close cousin to
the black axles from older sets like this one:
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 15:05 | | Subject: | Quality of LEGO parts | | Viewed: | 232 times | | Topic: | LEGO products | |
|
| Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent.
I guess these will work better in this set:
as flower stems.
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 12:52 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
|
| In Administrative, macebobo writes:
| | In Administrative, jennnifer writes:
| | In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
|
How do you spell isssued, Jen?
-- John
|
Same way as my name! With lots of extra consonants.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:43 | | Subject: | Re: Seller not responsible ? | | Viewed: | 72 times | | Topic: | Help | |
|
| In Help, StonesHeart writes:
| | So bizarre, 3 to 4 weeks, and you all accept this?
|
Yes.
| |
I shipped a parcel to a US customer on june 21st, already today it is in the
US. Expected delivery between jun 26th - jul 1st.
|
Not all mail is affected evenly. I have international orders from last month
that have not been processed and an order sent last week that is already in it's
country.
| |
Why would there be such a difference between domestic and international?
he order ?
|
The difference is that, when customs or a sorting facility falls behind, they
leave the packages not finished that day in a container on the side. The next
day, they process the new mail and if they finish in time, go back and start
working on the older packages.
We have Mr. DeJoy to thank for this brilliant and ridiculous process.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:39 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
|
| In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
You can choose the default template or create your own. There are two different
sets of macro tags that sellers can use to customize what their customers see.
The last two payment updates broke this system. The US sales tax was fixed behind
the scenes (or I completely missed any announcement) The UK Vat update is not
yet working with this system. I linked to that discussion in my original post,
but I guess you missed that.
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Here are some threads to read of the history of what has happened.
https://www.bricklink.com/messageThread.asp?ID=276205&nID=1225916
https://www.bricklink.com/message.asp?ID=1227684
You will want to be sure the new system also works with Quotes!
If anyone on the Panel is reading this, please emphasize to BL how important
it is to have a seller involved with site updates and beta testing.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 14:34 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 120 times | | Topic: | Administrative | |
|
| Please be sure to update all the seller information regarding invoicing for this
process. We need the macro pages updated and correct. We need to know if necessary
changes will be applied to the default invoice template.
There is no information currently available regarding the UK VAT collection and
seller invoices!
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Our invoices were messed up when you added Sales Tax.
Our invoices are messed up from the UK VAT collection.
Please break this trend and address this issue for sellers. We need confidence
that our invoicing and payments are correct.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:34 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, antiquer88 writes:
| | Thank you! That was the problem.
|
You should be able to correct that information on the Edit Order page and then
the Pay Now button will appear.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:09 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, antiquer88 writes:
| | Hi,
I have a buyer from Brazil who ordered from me in the US, and I invoiced him.
He is trying to pay through BL, but there is no payment button on his order
screen. I am having to send another invoice through Paypal. Normally, the button
shows up, but for whatever reason it is not this time. I have the instant checkout
box checked for international buyers in my store settings, so that should not
be it.
Any ideas what might be wrong?
Thanks,
|
If they chose Paypal instead of Paypal (Onsite) at checkout then there will be
no payment button. Look on the Order Detail page and check the 'Payment By:'
information.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 10:13 | | Subject: | Re: Seller not responsible ? | | Viewed: | 81 times | | Topic: | Help | |
|
| In Help, S_H_M writes:
| | Hi All,
I ordered parts from a well known seller in the US and paid by paypal. It was
shipped by USPS with tracking. Package hasn't been scanned since 18 may,
so that's not good.
When I contacted the seller, he referred to his TOS where he stated that he
is not responsible for lost packages.
Well I think (read know) he is because he's an official seller so (at least
in Europe not sure how it is in the US) a seller is responsible for the delivery
of the goods. And secondly he accepted a payment by paypal so he is bound to
paypal terms.
What are you're thoughts about this ? Can a seller put in terms which are
against the law ? Should BL make an general TOS where all sellers are bound
too ? should I read his terms and not place the order ?
|
I sent two international packages from Chicago on May 26. Neither one has been
scanned since the 30th when they left my local post office. I wouldn't declare
your package lost just yet. Things are very, very slow right now.
On the other hand, your seller should be working with you at this point, not
denying responsibility.
I wish more buyers would stop shopping at stores that publicly say they won't
help their customers. There is nothing illegal in the US about their terms. It's
just not good business.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:35 | | Subject: | Re: New color - Part #98283 | | Viewed: | 39 times | | Topic: | Catalog | |
|
| In Catalog Requests, Coldwater writes:
| | In Catalog Requests, peregrinator writes:
| | In Catalog Requests, Coldwater writes:
Only parts that actually appear in a set inventory are listed under Known Colors.
But you should be able to list the part for sale in white once you have it in
hand.
|
I have them in-hand now but am no closer to knowing how to get them added to
the catalog.
|
They won't be 'added to the catalog' until they appear in an inventory
for a set. However, you can still list them for sale. The day after you add them
to your store, the color will appear on the Catalog item page under Lots For
Sale and then the Price Guide Info after they sell. You can submit an image to
the catalog as well on the Add or Change tab.
https://www.bricklink.com/message.asp?ID=1276982
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:29 | | Subject: | Re: Where the "Download VAT invoice” link is? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Iggor writes:
| | Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
|
It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem
I also received a VAT invoice in my email. Did that show up for you?
https://www.bricklink.com/message.asp?ID=1276874
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:23 | | Subject: | Re: We have a new Inventories Admin! | | Viewed: | 41 times | | Topic: | Catalog | |
|
| You've been greatly missed! You're a very fine admin, and I am happy
to see you here again.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 11:08 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 24 times | | Topic: | Catalog | |
|
| In Catalog, qwertyboy writes:
| | In Catalog, macebobo writes:
| | Since this is a new known color now as the large image in my original post
is from lego.com
|
Note that the term "known color" does not mean it is known to exist. Rather,
"known color" means it is in at least one set inventory on BL. So long as there
are no inventories published on BL with that part in reddish brown, it will not
show up under "known color".
Niek.
|
Thanks for following up with this! I didn't explain that very well in my
first post.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 10:59 | | Subject: | Re: USPS Large Envelope | | Viewed: | 43 times | | Topic: | Shipping | |
|
| In Shipping, legomaster100 writes:
| | Is it allowed to ship bubble mailers as USPS large envelopes if they meet the
dimension minimums and maximums?
|
Large envelope is for paper. Packages are for LEGO.
Yes, mailers can ship that way if they fit the dimensions although the postal
clerk won't like it. (They see mailers and think: package.) However, you
can't ship LEGO that way because of the other rules not related to dimensions.
Besides, Large envelopes are run through the sorting machines and that is not
good for your parts!
https://www.bricklink.com/message.asp?ID=1248664
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:45 | | Subject: | Re: Packing Dimensions - Seller Tools | | Viewed: | 50 times | | Topic: | Catalog | |
|
| Yes, this.
Asked for many times and (apparently) impossible to achieve.
On the bright side, whoever submits these hundreds of dimensions will get tons
of credit in the catalog!
https://www.bricklink.com/catalogMembers.asp
Oh, wait...
Jen
In Catalog, Leftoverbricks writes:
| | As suggested by Baskrie:
"What I also see is that there are many the same kind of items without dimensions.
So a lot of torsos (without arms, 973*), but I also see a lot of stickered items,
for example I have 73 1x4 tiles (2431*) with stickers that have no dimensions,
why don't those stickered items inherent there dimensions from the unstickered
'parent'.
A sticker (or print) will not make the peace larger, yes the sticker will ad
a very small dimension increase, but I don't think anyone is able to measure
that (with normal equipment)."
This.
The catalogue contains really thousands and thousands of items that could be
fixed in a minute by BL itself. Basically all printed tiles / bricks / shields
and other printed parts have the same packing dimensions as their unprinted versions.
Same for torso's, legs, heads.
While it's nice that you added this feature you could have done the
above first. This wouldn't be too much of a problem to program/execute, right?
So for all element that have a pb extension this could be automated.
Examples:
has 244 printed or stickered variants
[P=3069b,7]
has 969 printed or stickered variants
has 793 printed or stickered variants
and 973pb* (torso) brings up 8620 items - all have the same weight and
packaging dimensions.
Here's the link for this search: https://www.bricklink.com/v2/search.page?q=973pb*#T=A
Russell, now that TLG owns BL you have a wealth of resources that you could have
used before asking the community to help.
TL;DR: why do you ask the BL (seller)community to fill in the gasps in your inventory
while BL/TLG could have this problem solved easily for thousands of parts (perhaps
90% of the parts that are missing packing dimensions).
|
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:40 | | Subject: | Re: Minifigure sw0931 aligned to the wrong film | | Viewed: | 43 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, jedi_adams writes:
| | Hi there.
Minifigure sw0931 (Poe Dameron (Pilot Jumpsuit, Hair Swept Left Tousled)) is
from an Episode 9 set but has been aligned to the Episode 7 minifigures. I recommend
he be realigned to the Episode 9 minifigure category.
Thanks to everyone for their excellent and hard work, it is very much appreciated.
|
It looks like he appeared in this book first:
Not sure what episode that book is referencing, but if you are sure that there
is an error, you should submit a proper request here:
https://www.bricklink.com/catalogAdd.asp?utm_content=subnav
Add or Change tab, Change Item: -Minifigure
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:11 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 33 times | | Topic: | Catalog | |
|
| In Catalog, macebobo writes:
| |
now comes in reddish brown and has an element id of 6342958, how does one get
this added to the database? I've added it multiple times to my inventory,
but it will still not show up as available in that color (e.g. the drop down
menu does not list it in reddish brown.)
|
Did you add it just today? To my knowledge, those menus populate during the daily
maintenence.
| | I've also found other parts that do not have current element id and would
like to get them added as well. Please direct me to where to submit this info.
|
Submit new IDs in the Add or Change tab. Change Item: - Part
Items show up automatically when they are listed in the inventory for a set.
What set are these parts from?
| | Also, how does one submit a photo for a new color?
|
Add or Change tab. Add Image: - Part.
I believe it is preferred that images are only listed for parts in known colors.
There are lots of Help pages for our Catalog:
Jen
https://www.bricklink.com/help.asp?topicID=21
https://www.bricklink.com/help.asp?helpID=1916
https://www.bricklink.com/help.asp?helpID=87
https://www.bricklink.com/help.asp?helpID=145
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:03 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 39 times | | Topic: | General | |
|
| In General, BrickCollection writes:
| | In General, jennnifer writes:
| | In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
Yeah I can believe that, but I really just want to know if they're fake.
|
Okay. You said you suspected they were fake due to their low quality. I informed
you that the real stickers for that set have low quality. Since their quality
is no longer at issue, what specifically makes you still think they are fake?
Fake stickers for this set are widely available online but I'd bet that the
fake ones stick better than the real ones.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 12:34 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 44 times | | Topic: | General | |
|
| In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 18, 2021 13:38 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 61 times | | Topic: | Selling | |
|
| | |
Seems you need to reset your invoice template since the last update.
There are 3 new macro tags:
{ORDERVAT-EQ:Y}{/ORDERVAT-EQ:Y}
{VATLABEL}
{ORDERVAT}
|
Ah, this is the info I was looking for! Where is the reference location for this
info? I don't see anything matching that on either of the macro help pages.
Thanks!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 18, 2021 10:57 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 88 times | | Topic: | Selling | |
|
| Update if anyone is following along...
I sent the invoice and checked my copy. There is no indication anywhere of the
amount of VAT that is estimated or charged. (This still seems like a major
problem to me, but what can you do? I would still appreciate it if someone from
BL can explain to sellers how to send invoices that are correct.)
The buyer paid right away (yeah!) and I received an email titled 'Your LEGO@
BrickLink VAT Invoice' There is also a large banner and link on the Order
Detail page.
So, I guess half of the process seems to be working very well.
Jen
In Selling, jennnifer writes:
| | In Selling, Stellar writes:
| | In Selling, Stellar writes:
| | In Selling, jennnifer writes:
| | In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
I think yes
|
Well, actually, maybe it is after payment not after invoicing.
|
Thanks for giving me the head's up about that!
Okay, well I guess I will go ahead and send the invoice with the mystery total
and hope that the VAT form shows and up and is correct somehow...
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 14:43 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 61 times | | Topic: | Selling | |
|
| In Selling, Stellar writes:
| | In Selling, Stellar writes:
| | In Selling, jennnifer writes:
| | In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
I think yes
|
Well, actually, maybe it is after payment not after invoicing.
|
Thanks for giving me the head's up about that!
Okay, well I guess I will go ahead and send the invoice with the mystery total
and hope that the VAT form shows and up and is correct somehow...
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 13:55 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 56 times | | Topic: | Selling | |
|
| In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 10:53 | | Subject: | VAT on invoice for UK order | | Viewed: | 127 times | | Topic: | Selling | |
|
| Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 16, 2021 11:25 | | Subject: | Re: USPS Issues and Store Policy | | Viewed: | 38 times | | Topic: | Shipping | |
|
| In Shipping, cosmicray writes:
| | In Shipping, Starship writes:
| | Sellers,
I keep running into issues with buyers where USPS packages are being delayed
or lost in transit, and it seems to be happening with increasing regularity these
days.
|
Domestic packages or international ?
Most of my domestic packages are moving along right now. I do not ship international,
so someone else will have to speak to those.
One suggestion is that you absolutely need to get scans when you hand it over.
Once USPS scans it, then it is documented as being in their possession, and various
delivery metrics begin to run. If you just leave them on the counter, then exit
the post office, it may. or may not, get scanned the same day.
Nita Rae
|
The OP stated that they are waiting in line and getting scans. There have been
a ton of problems in northern Illinois over the last three months. Things are
just getting back to normal again these past two weeks.
https://www.bricklink.com/message.asp?ID=1267628
I had two packages lost before they ever got to a sorting center and a 8-14 day
delay with many of my First Class orders. I also had to start waiting in line
for scans so my customers wouldn't see only 'Label Created' tracking
and assume that I hadn't shipped their order.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 15, 2021 00:33 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 166 times | | Topic: | Feedback | |
|
| In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
When you place an order on BrickLink, your seller spends time reviewing it, invoicing
you, pulling the parts, weighing/estimating items for shipping.
How do you account for their time if you can keep placing and canceling orders?
Most of us are just individuals running our businesses out of our homes. We are
not big companies that can easily absorb these kinds of incidental costs.
Also, keep in mind that BrickLink displays how many canceled orders a seller
has right on their storefront feedback page. It might seem like a small thing,
but lots of canceled orders do throw up red flags.
Lastly, sellers feel vulnerable to neutral or negative feedback when they cancel
an order for a buyer who simply changed their mind.
Please consider your sellers when you are shopping here!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 11, 2021 22:16 | | Subject: | Re: Please Consider Moving Xref | | Viewed: | 38 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, The_RealRedHex writes:
| | The Xref for the old light grey looks an awful lot like light bluish grey. The
difference between the LBG and LG Xrefs is minuscule. perhaps it needs to be
replaced.
Regards,
Theo - The_RealRedHex
|
The image is not the Xref.
If you would like to see an improved image, submit one here:
https://www.bricklink.com/catalogAdd.asp?utm_content=subnav
We are a 'if-you-want-something-done-right-do-it-yourself' type of community.
Jump in!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 11, 2021 13:06 | | Subject: | Re: Please Help With Set 7868-1 | | Viewed: | 49 times | | Topic: | LEGO products | |
|
| In LEGO, axaday writes:
| | In LEGO, jennnifer writes:
| | In LEGO, axaday writes:
| |
If you have this set in your collection and can confirm you Mace Windu came with
it, please reply. I suspect that the Mace Windu figure in this set is actually
an unrecognized variant that ought to be added to the catalog, along with his
head.
|
I've got a fresh unopened copy. I think I bought it for my son who wanted
the Tactical Droid, but we never built it. I can open it though if no one else
comes forward to help out.
It's a bit...pricey.
Jen
|
I'm not asking you to blow $250 on this question unless you really want to...
|
Well, the price tag on the box says only $39.99
But, now I see the Tactical Droid was featured in the last Bad Batch episode
so I should open the set and keep the droid, right??
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 9, 2021 09:57 | | Subject: | Re: Please Help With Set 7868-1 | | Viewed: | 38 times | | Topic: | LEGO products | |
|
| In LEGO, axaday writes:
| |
If you have this set in your collection and can confirm you Mace Windu came with
it, please reply. I suspect that the Mace Windu figure in this set is actually
an unrecognized variant that ought to be added to the catalog, along with his
head.
|
I've got a fresh unopened copy. I think I bought it for my son who wanted
the Tactical Droid, but we never built it. I can open it though if no one else
comes forward to help out.
It's a bit...pricey.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 8, 2021 12:45 | | Subject: | Re: No buyer name on orders page, anyone else? | | Viewed: | 50 times | | Topic: | Technical Issues | |
|
| In Technical Issues, chetzler writes:
| | Is anyone else seeing this? When I click through to the order everything looks
OK: user's real name and BrickLink ID are there with a complete and proper
address that matches the PayPal address. So far this only seems to happen on
the orders page.
|
I've got one of these now as well. New user (joined yesterday), manual invoice.
--------------------------------
Okay, BrickLink, now it's your turn:
Step 1: multiple members report and provide details of a technical problem.
Step 2: you notice because someone in the office is following the Technical Issues
topic in the Forum.
Step 3: you ACKNOWLEDGE our report by replying politely to this thread. Hey,
thanks for the report! We are now aware of this problem (a) someone will look
into it. (b) we already have a fix in process.
Step 4: kindly report back here when appropriate action has been taken.
Ready? Go...
----------------------------------
Jen
|
|
|
|
| Author: | jennnifer | | Posted: | Jun 5, 2021 10:48 | | Subject: | Re: Please add Additional Notes | | Viewed: | 29 times | | Topic: | Catalog Requests | |
|
| | | In Catalog Requests, randyf writes:
|
| | It should say "Due to the massive number of lines in this inventory (1000+),
the BrickLink system will time out during the partout process. You must
part out the set in two different halves."
|
Excellent! Thanks for fixing it.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 19:25 | | Subject: | Re: Marketplace Panel meeting minutes | | Viewed: | 105 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | In Administrative, jennnifer writes:
| | In Administrative, swilhelm writes:
| | In Administrative, jhess writes:
| | re: shipping zones
are you talking about ADDING the option for zones or REPLACING shipping costs
by weight WITH zones?
|
Hello jhess, the conversation was around replacing the current shipping method
with shipping by weight to zones. We are looking into API solutions with USPS
among others as our current system doesn't support adding zones.
|
Ah... Hi. Don't mean to be rude, but who are you and who is we? Do you work
for BrickLink?
Also, the concern here was that you all understand that the USPS uses weight
and location, not one or the other.
Jen
|
He is our new Product Manager for the Marketplace Team.
|
Ah, thank you for sharing the information...perhaps an administrator banner is
in order.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 16:26 | | Subject: | Re: Seller does not support orders shipping to PA | | Viewed: | 35 times | | Topic: | Buying | |
|
| In Buying, Keystone_Bricks writes:
| | Ok so, I went to purchase some pieces for Market Street as I am piecing it together,
and one seller does not support shipping to Pennsylvania, but is located in the
US Ana the store is indeed open. I know you can not shop to certain counties,
as I do that for my store, but never knew you cooks refuse to ship to a state?
They haven’t had orders in a while, so could it be the sales tax issue because
BL automatically collects sales tax on orders going to PA.
|
Short answer: stores need an onsite payment method to allow for sales tax collection.
Long answer: Search 'seller doesn't ship to' to find lots of posts
like yours.
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 16:25 | | Subject: | Re: Marketplace Panel meeting minutes | | Viewed: | 78 times | | Topic: | Administrative | |
|
| In Administrative, swilhelm writes:
| | In Administrative, jhess writes:
| | re: shipping zones
are you talking about ADDING the option for zones or REPLACING shipping costs
by weight WITH zones?
|
Hello jhess, the conversation was around replacing the current shipping method
with shipping by weight to zones. We are looking into API solutions with USPS
among others as our current system doesn't support adding zones.
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Ah... Hi. Don't mean to be rude, but who are you and who is we? Do you work
for BrickLink?
Also, the concern here was that you all understand that the USPS uses weight
and location, not one or the other.
Jen
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|
| Author: | jennnifer | | Posted: | Jun 3, 2021 10:32 | | Subject: | Re: base part/color search for printed parts | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, ToastBubbles writes:
| | It would be super awesome if you could search by part and see all printed or
stickered varients of it for each specific color. This would be useful for finding
all variations of specific Star Wars helmets.
For example, yesterday I found part number 12612 in my collection,but when I
searched it, there was no results because the print gives it a separate part
id. instead it should maybe be the same id with a separate sub-id. Or something
along those lines
|
Start at the Color Guide, choose your color, choose your category, then search
for the base part number with an *
Voila!
Good luck,
Jen
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|
| Author: | jennnifer | | Posted: | Jun 3, 2021 09:38 | | Subject: | Please add Additional Notes | | Viewed: | 58 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
| I am wondering if perhaps the Inventory Note on these problem sets needs to also
be displayed on the Catalog Detail page.
"Due to the massive number of lines in this inventory (1000+), the BrickLink
system may time out during the partout process. If this happens, you may wish
to part out the set in two different halves."
There are too many similar Forum questions to indicate that sellers are finding
this information on their own. I guess the average seller does not read the inventory
pages of sets they are parting out. We should do something to help out!
Jen
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|
| Author: | jennnifer | | Posted: | Jun 2, 2021 13:43 | | Subject: | Re: photo or render - preferred? | | Viewed: | 54 times | | Topic: | Catalog | |
|
| In Catalog, weblectricity writes:
| | I'm wondering what kind of item image is preferred in the catalog - a 3d
render or a photograph? Especially for animals, minifigures and characters.
I have some animals from the Friends line, that have only 3d renders in the catalog.
I can take good quality photos but are they really needed if there are renders
available?
Peter
|
High-quality photos are always appreciated. FYI: renders are used as the main
image (as a general standard) when a part comes in many different colors for
consistency's sake. Photos can be used as an Additional image. For decorated
items and unique parts, photos are preferred.
Be sure to use a white background and crop the images very closely. The thumbnail
images are generated from the large image you upload so it's necessary.
Jen
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|
| Author: | jennnifer | | Posted: | Jun 1, 2021 11:37 | | Subject: | Re: How can I exclude sellers from the UK? | | Viewed: | 56 times | | Topic: | Selling | |
|
| In Selling, jennnifer writes:
| | In Selling, SimplyBricks writes:
| |
I'm confused to why it's a hassle! Printing an extra sheet of paper,
then putting it into a polybag and securing it to a parcel with cellotape. What
extra shipping supplies would you need to purchase? Just think, you will learn
new things about shipping around the world! What are you going to do when the
EU fetch in simular paperwork rules in July? Go with the flow, learn new things!
Mike
|
Most of us US sellers have only ever needed to complete and sign the standard
customs form/label. Could you provide us any details about what is required to
be on the additional paperwork and if there are other restrictions of requirements
we should be aware of? It would be much appreciated!
Thanks,
Jen
|
Thanks for the link and the explanation. I will look into finding the clear packets
that are needed. Unfortunately, I don't sell very much overseas anymore because
who wants to pay $15 to ship a package? When I started it cost $3 to send the
same thing. That's some crazy inflation in less than 10 years.
Jen
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|
| Author: | jennnifer | | Posted: | May 31, 2021 15:25 | | Subject: | Re: Taj Mahal | | Viewed: | 38 times | | Topic: | Buying | |
|
| In Buying, groggy68 writes:
| | What is the easiest way to find out which seller has the most inventory for the
Taj Mahal Lego set? Here in USA please. If I do have to piece it together I'd
rather buy it from as few sellers are possible.
|
Yes, create a Wanted List by going to the set's Order Detail page and click
the Part Out link below My Wanted List.
Good luck with that huge project!
Jen
|
|
| Author: | jennnifer | | Posted: | May 31, 2021 15:24 | | Subject: | Re: How can I exclude sellers from the UK? | | Viewed: | 55 times | | Topic: | Selling | |
|
| In Selling, SimplyBricks writes:
| |
I'm confused to why it's a hassle! Printing an extra sheet of paper,
then putting it into a polybag and securing it to a parcel with cellotape. What
extra shipping supplies would you need to purchase? Just think, you will learn
new things about shipping around the world! What are you going to do when the
EU fetch in simular paperwork rules in July? Go with the flow, learn new things!
Mike
|
Most of us US sellers have only ever needed to complete and sign the standard
customs form/label. Could you provide us any details about what is required to
be on the additional paperwork and if there are other restrictions of requirements
we should be aware of? It would be much appreciated!
Thanks,
Jen
|
|
| Author: | jennnifer | | Posted: | May 31, 2021 15:18 | | Subject: | Re: New Bricklink (Copy of Post) | | Viewed: | 130 times | | Topic: | Suggestions | |
|
| In Suggestions, Lord_Barthon writes:
| | Dear Bricklink Admins
I am worried and hope you can help me.
I have just visited the new Bricklink R3 Website and I have a few questions about
this future website.
Altough it looks visually very pleasing, I hvae two concerns / questions.
What happenes to the other 3 Categories Gears / Catalogs / Books? Are they going
to be
deleted? Will it be not anymore possible to buy old OFFICIAL Lego catalogs on
Bricklink?
Secondly, are you going to delete the Sub-Themes /Sub-Categories?
There is only castle and all castle sets cannot anymore be divided in sub-categories,
which was very handy in order to find certain sets?
Is this just an early version of the upcoming website or are these the final
changes?
I really hope Bricklink won't lose that much of information, possibilities
and content!
With the kindest regards
Barthon
|
I believe that the shocking lack of categories was one of the loudest and most
frequent concerns about BrickLink XP. It was supposed to make the website seem
less 'confusing' for newbies. I don't see how they can possibly switch
to that catalog structure without dumping the entire idea that BrickLink houses
the best LEGO Reference Catalog. A LEGO representative publicly promised that
the Classic site would continue to be supported no matter what. However, I don't
know how much that promise is worth really...
Jen
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 14:02 | | Subject: | Re: Lego Ownership of Bricklink | | Viewed: | 76 times | | Topic: | Announce | |
|
| | | In Announce, macebobo writes:
We have a community engagement person that rarely engages with the community.
|
I am still hoping for good things once they get settled in.
| |
It would be ideal if they had a page on the site that listed the changes, acknowledged
known issues, and displayed the overall health of the site. Heck, I would even
volunteer to maintain it.
|
I would as well!
| |
What, a man can dream, can't he?
|
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
The Bug Fixes and Improvements sections have been static for as long as I have
been checking this page.
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 11:31 | | Subject: | Re: How is order total calculated? | | Viewed: | 41 times | | Topic: | Buying | |
|
| In Buying, Edwin073 writes:
| | Hello,
I sometimes have the question from new buyers how this is being calculated. This
is an example. Someone bought €2,45 at a store but order total becomes €3,96?
Where is this calculation coming from? I can't found out. It's not with
shipping price or...? Can someone give me some more information about this?
Greetings Edwin
|
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
Maybe it has to do with one of the 'in progress' items here?
Jen
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 11:20 | | Subject: | Re: Lego Ownership of Bricklink | | Viewed: | 104 times | | Topic: | Announce | |
|
| In Announce, StickyBrickit writes:
| | So it's been quite a while now since the bolt out of the blue announcement
that Lego had acquired this site. I remember at first there was quite a lot of
concern that they would ruin the site, or at least have an overall negative impact.
However I haven't really noticed any difference so far (perhaps a bit more
downtime from the server?).
Just wondering what other people's thoughts are now that they've had
control of the site for a while. Better, worse, about the same?
|
I would guess that LEGO has done very little that has directly affected the site
up to this point except:
Non-LEGO items have been removed.
Some language and terms have been updated.
The sales tax/brexit/vat issues were met head on, but I don't know if LEGO
was the impetus for this.
Our volunteer admin are now called Experts.
A few surveys have come and gone...
Did I miss anything?
Lots of people are assuming the LEGO is now in direct control, but I haven't
seen any evidence that this is the case. Help Desk is still slow. Bugs still
aren't fixed. Transparency is actually getting worse. Shrug.
Jen
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USA, Illinois
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