Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | par016  | | Posted: | Feb 3, 2023 11:53 | | Subject: | Re: Missing Order, but Transaction Complete | | Viewed: | 42 times | | Topic: | Help | |
|
| In Help, Stellar writes:
| | In Help, par016 writes:
| | In Help, Stellar writes:
| | In Help, par016 writes:
| | Yesterday I got a message from a new user (0 feedback and account created that
same day) saying that they had tried to place an order in my store and the system
stopped it because I do not have a part anymore, but the payment went through.
The subject line of the message was the Paypal transaction number.
I thought this was a confusing message so I first checked my email and BrickLink
orders page and had not received any order in several hours (about 5 hours at
the time), I then checked Brickowl and I did not have any order there at all
that day. Next I checked Paypal and searched for the transaction number that
was in the subject of the message and a transaction did show up from that day
(Feb 2).
I messaged the seller saying I never had something like that happen before and
asked what they were trying to buy, if they could see the order on their side,
if they had it in their cart for a while, etc. I have not heard back from them.
Since then I have received a separate order from this same buyer that is all
minifigures (their message to me earlier was about some pieces). I have double
checked Paypal and do in fact have two separate transactions from them yesterday.
So my question is, has this ever happened to anyone else? It seems there was
a transaction but no order. I don't know if they have the order on their
end or if it's just missing from mine. I have no idea what parts they were,
so I am not sure if they were removed from my store or not. I also really don't
want a buyer expecting an order to arrive and I have no idea what I am supposed
to send.
I put a ticket in with BrickLink but haven't heard back yet. I'm holding
off sending their 2nd order for now, but if I don't hear back soon will probably
refund that 1st transaction and send the order associated with the 2nd transaction.
Thanks,
Pete
|
Have you checked here?
The transaction in Paypal says "order" or "paid"? Did you check
you total balance amount increased?
|
Bingo! In over 10 years on BrickLink I have never seen this before.
|
This is new since Instant Checkout was released.
| |
Looks like the order pops up in a small window when I click on the progress link.
It doesn't look like a normal order page and at the top says "Orders
in Progress Your items will be reserved for up to 30 minutes until payment is
cleared." I received this message from the buyer (and presumably this "order"
) 18 hours ago.
|
Now less common, but this happens when the buyer experiences a problem when finalising
the payment, maybe he clossed the paypal page to early, so the order was started
in BL but it was not finished in PayPal, so it stays there until PayPal confirms
payment or it times out and returns the items to your stock, that is why I suggested
checking you paypal money balence, as they might show an activity but the payment
maybe is not done. In the past some of us got orders stuck for even 2 or 3 days,
but most times in a few hours or after daily maintenance is cleared. If it clears
and you don't get an order check your inventory for all the lots.
| |
When I go to Paypal both transactions from this buyer say "Payment received"
and both look exactly the same other than the transaction #. Any idea when/how
that translates into an actual order? and why did this happen?
Thanks,
Pete
|
|
Thanks for the help. I got a message back from the help desk and it seems they
haven't even seen this before and are looking into it further. But it sounds
like I might need to wait a little longer and hope it clears or times out.
-Pete
|
 |
| Author: | Stellar | | Posted: | Feb 3, 2023 11:30 | | Subject: | Re: Missing Order, but Transaction Complete | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, par016 writes:
| | In Help, Stellar writes:
| | In Help, par016 writes:
| | Yesterday I got a message from a new user (0 feedback and account created that
same day) saying that they had tried to place an order in my store and the system
stopped it because I do not have a part anymore, but the payment went through.
The subject line of the message was the Paypal transaction number.
I thought this was a confusing message so I first checked my email and BrickLink
orders page and had not received any order in several hours (about 5 hours at
the time), I then checked Brickowl and I did not have any order there at all
that day. Next I checked Paypal and searched for the transaction number that
was in the subject of the message and a transaction did show up from that day
(Feb 2).
I messaged the seller saying I never had something like that happen before and
asked what they were trying to buy, if they could see the order on their side,
if they had it in their cart for a while, etc. I have not heard back from them.
Since then I have received a separate order from this same buyer that is all
minifigures (their message to me earlier was about some pieces). I have double
checked Paypal and do in fact have two separate transactions from them yesterday.
So my question is, has this ever happened to anyone else? It seems there was
a transaction but no order. I don't know if they have the order on their
end or if it's just missing from mine. I have no idea what parts they were,
so I am not sure if they were removed from my store or not. I also really don't
want a buyer expecting an order to arrive and I have no idea what I am supposed
to send.
I put a ticket in with BrickLink but haven't heard back yet. I'm holding
off sending their 2nd order for now, but if I don't hear back soon will probably
refund that 1st transaction and send the order associated with the 2nd transaction.
Thanks,
Pete
|
Have you checked here?
The transaction in Paypal says "order" or "paid"? Did you check
you total balance amount increased?
|
Bingo! In over 10 years on BrickLink I have never seen this before.
|
This is new since Instant Checkout was released.
| |
Looks like the order pops up in a small window when I click on the progress link.
It doesn't look like a normal order page and at the top says "Orders
in Progress Your items will be reserved for up to 30 minutes until payment is
cleared." I received this message from the buyer (and presumably this "order"
) 18 hours ago.
|
Now less common, but this happens when the buyer experiences a problem when finalising
the payment, maybe he clossed the paypal page to early, so the order was started
in BL but it was not finished in PayPal, so it stays there until PayPal confirms
payment or it times out and returns the items to your stock, that is why I suggested
checking you paypal money balence, as they might show an activity but the payment
maybe is not done. In the past some of us got orders stuck for even 2 or 3 days,
but most times in a few hours or after daily maintenance is cleared. If it clears
and you don't get an order check your inventory for all the lots.
| |
When I go to Paypal both transactions from this buyer say "Payment received"
and both look exactly the same other than the transaction #. Any idea when/how
that translates into an actual order? and why did this happen?
Thanks,
Pete
|
|
|
| Author: | par016 | | Posted: | Feb 3, 2023 11:07 | | Subject: | Re: Missing Order, but Transaction Complete | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, Stellar writes:
| | In Help, par016 writes:
| | Yesterday I got a message from a new user (0 feedback and account created that
same day) saying that they had tried to place an order in my store and the system
stopped it because I do not have a part anymore, but the payment went through.
The subject line of the message was the Paypal transaction number.
I thought this was a confusing message so I first checked my email and BrickLink
orders page and had not received any order in several hours (about 5 hours at
the time), I then checked Brickowl and I did not have any order there at all
that day. Next I checked Paypal and searched for the transaction number that
was in the subject of the message and a transaction did show up from that day
(Feb 2).
I messaged the seller saying I never had something like that happen before and
asked what they were trying to buy, if they could see the order on their side,
if they had it in their cart for a while, etc. I have not heard back from them.
Since then I have received a separate order from this same buyer that is all
minifigures (their message to me earlier was about some pieces). I have double
checked Paypal and do in fact have two separate transactions from them yesterday.
So my question is, has this ever happened to anyone else? It seems there was
a transaction but no order. I don't know if they have the order on their
end or if it's just missing from mine. I have no idea what parts they were,
so I am not sure if they were removed from my store or not. I also really don't
want a buyer expecting an order to arrive and I have no idea what I am supposed
to send.
I put a ticket in with BrickLink but haven't heard back yet. I'm holding
off sending their 2nd order for now, but if I don't hear back soon will probably
refund that 1st transaction and send the order associated with the 2nd transaction.
Thanks,
Pete
|
Have you checked here?
The transaction in Paypal says "order" or "paid"? Did you check
you total balance amount increased?
|
Bingo! In over 10 years on BrickLink I have never seen this before.
Looks like the order pops up in a small window when I click on the progress link.
It doesn't look like a normal order page and at the top says "Orders
in Progress Your items will be reserved for up to 30 minutes until payment is
cleared." I received this message from the buyer (and presumably this "order"
) 18 hours ago.
When I go to Paypal both transactions from this buyer say "Payment received"
and both look exactly the same other than the transaction #. Any idea when/how
that translates into an actual order? and why did this happen?
Thanks,
Pete
|
|
| Author: | Stellar | | Posted: | Feb 3, 2023 10:55 | | Subject: | Re: Missing Order, but Transaction Complete | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, par016 writes:
| | Yesterday I got a message from a new user (0 feedback and account created that
same day) saying that they had tried to place an order in my store and the system
stopped it because I do not have a part anymore, but the payment went through.
The subject line of the message was the Paypal transaction number.
I thought this was a confusing message so I first checked my email and BrickLink
orders page and had not received any order in several hours (about 5 hours at
the time), I then checked Brickowl and I did not have any order there at all
that day. Next I checked Paypal and searched for the transaction number that
was in the subject of the message and a transaction did show up from that day
(Feb 2).
I messaged the seller saying I never had something like that happen before and
asked what they were trying to buy, if they could see the order on their side,
if they had it in their cart for a while, etc. I have not heard back from them.
Since then I have received a separate order from this same buyer that is all
minifigures (their message to me earlier was about some pieces). I have double
checked Paypal and do in fact have two separate transactions from them yesterday.
So my question is, has this ever happened to anyone else? It seems there was
a transaction but no order. I don't know if they have the order on their
end or if it's just missing from mine. I have no idea what parts they were,
so I am not sure if they were removed from my store or not. I also really don't
want a buyer expecting an order to arrive and I have no idea what I am supposed
to send.
I put a ticket in with BrickLink but haven't heard back yet. I'm holding
off sending their 2nd order for now, but if I don't hear back soon will probably
refund that 1st transaction and send the order associated with the 2nd transaction.
Thanks,
Pete
|
Have you checked here?
The transaction in Paypal says "order" or "paid"? Did you check
you total balance amount increased?
|
|
|
| Author: | par016 | | Posted: | Feb 3, 2023 10:41 | | Subject: | Missing Order, but Transaction Complete | | Viewed: | 100 times | | Topic: | Help | |
|
| Yesterday I got a message from a new user (0 feedback and account created that
same day) saying that they had tried to place an order in my store and the system
stopped it because I do not have a part anymore, but the payment went through.
The subject line of the message was the Paypal transaction number.
I thought this was a confusing message so I first checked my email and BrickLink
orders page and had not received any order in several hours (about 5 hours at
the time), I then checked Brickowl and I did not have any order there at all
that day. Next I checked Paypal and searched for the transaction number that
was in the subject of the message and a transaction did show up from that day
(Feb 2).
I messaged the seller saying I never had something like that happen before and
asked what they were trying to buy, if they could see the order on their side,
if they had it in their cart for a while, etc. I have not heard back from them.
Since then I have received a separate order from this same buyer that is all
minifigures (their message to me earlier was about some pieces). I have double
checked Paypal and do in fact have two separate transactions from them yesterday.
So my question is, has this ever happened to anyone else? It seems there was
a transaction but no order. I don't know if they have the order on their
end or if it's just missing from mine. I have no idea what parts they were,
so I am not sure if they were removed from my store or not. I also really don't
want a buyer expecting an order to arrive and I have no idea what I am supposed
to send.
I put a ticket in with BrickLink but haven't heard back yet. I'm holding
off sending their 2nd order for now, but if I don't hear back soon will probably
refund that 1st transaction and send the order associated with the 2nd transaction.
Thanks,
Pete
|
|
| Author: | edk | | Posted: | Feb 3, 2023 08:58 | | Subject: | Re: What is the ITEM number for this part? | | Viewed: | 28 times | | Topic: | Help | |
|
| In Help, TechnoCaveman writes:
| | Hoping somebody can identify this part. What is the Item number or part name?
Thanks, in advance.
|
* | | 58176 Bar with Light Bulb Cover (Bionicle Barraki Eye)
Parts: Bar |
|
| Author: | SylvainLS | | Posted: | Feb 3, 2023 06:20 | | Subject: | Re: Delete My Collection | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, w0uter writes:
| | In Help, Zalto writes:
| | Made some mistakes in my collection and want to start again, could I have it
all wiped so that I can do so.
Thank you very much, Phil
|
I want the same. Removing 5000+ parts, piece by piece is to much work...
|
You should be able to delete (your My | Your?) Collection by uploading an empty
file (as XML; a really empty file).
|
| Author: | w0uter | | Posted: | Feb 3, 2023 05:32 | | Subject: | Re: Delete My Collection | | Viewed: | 50 times | | Topic: | Help | |
|
| In Help, Zalto writes:
| | Made some mistakes in my collection and want to start again, could I have it
all wiped so that I can do so.
Thank you very much, Phil
|
I want the same. Removing 5000+ parts, piece by piece is to much work...
|
| Author: | NikiTricky | | Posted: | Feb 3, 2023 03:35 | | Subject: | Re: What is the ITEM number for this part? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, TechnoCaveman writes:
| | Hoping somebody can identify this part. What is the Item number or part name?
Thanks, in advance.
|
I think the part is called "Bar with Light Cover". Not sure what is the
color, here are the IDs for the respective colors:
Light Bluish Gray - 6212288
Dark Bluish Gray - 6344216
Hope this helps!
|
| Author: | Mini_Wizardy | | Posted: | Feb 3, 2023 03:31 | | Subject: | Re: What is the ITEM number for this part? | | Viewed: | 46 times | | Topic: | Help | |
|
| 58176
In Help, TechnoCaveman writes:
| | Hoping somebody can identify this part. What is the Item number or part name?
Thanks, in advance.
|
|
| Author: | TechnoCaveman | | Posted: | Feb 3, 2023 03:18 | | Subject: | What is the ITEM number for this part? | | Viewed: | 101 times | | Topic: | Help | |
|
| Hoping somebody can identify this part. What is the Item number or part name?
Thanks, in advance.
|
|
| Author: | Nubs_Select | | Posted: | Feb 3, 2023 00:01 | | Subject: | Re: When and how to file NSS | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, DWRK writes:
| | I placed an order on 1/22, it was marked packed on 1/23. The item still does
not show shipped. I have sent 2 messages to the seller through Bricklink and
1 message through email. None of the messages are showing as viewed. When and
how should I file a NSS?
|
On the order page you should be able to click report problem on the top right
and do it there
|
|
| Author: | Nubs_Select | | Posted: | Feb 2, 2023 23:59 | | Subject: | Re: >>>>>Quotes>>>>> | | Viewed: | 25 times | | Topic: | Help | |
|
| In Help, artty99 writes:
| | Wow, you are so kind.
Thank you so much.
Type in the shipping fee box, press confirm (like Order)
I send it like an invoice, so the price is automatically calculated and you can
put a message in it!!
Thank you!
|
Glad I could help!
| | In Help, Nubs_Select writes:
| | In Help, artty99 writes:
| | Hello
I'm a seller.
I got Quotes.
You want me to send you an invoice.
| | | | How do I send invoices from Quotes?
Or do I create an order with these Quotes and send an invoice?
|
|
Please I beg you. I'm a novice seller.
|
You send the quote just like a regular invoice but from the quote screen. Quotes
are non binding so you can’t send them as an invoice. If the buyer accepts it
it will auto invoice the buyer with the same info as the quote and then they
can pay
|
|
|
|
| Author: | DWRK | | Posted: | Feb 2, 2023 23:59 | | Subject: | When and how to file NSS | | Viewed: | 75 times | | Topic: | Help | |
|
| I placed an order on 1/22, it was marked packed on 1/23. The item still does
not show shipped. I have sent 2 messages to the seller through Bricklink and
1 message through email. None of the messages are showing as viewed. When and
how should I file a NSS?
|
|
| Author: | artty99 | | Posted: | Feb 2, 2023 23:52 | | Subject: | Re: >>>>>Quotes>>>>> | | Viewed: | 19 times | | Topic: | Help | |
|
| Wow, you are so kind.
Thank you so much.
Type in the shipping fee box, press confirm (like Order)
I send it like an invoice, so the price is automatically calculated and you can
put a message in it!!
Thank you!
In Help, Nubs_Select writes:
| | In Help, artty99 writes:
| | Hello
I'm a seller.
I got Quotes.
You want me to send you an invoice.
| | | | How do I send invoices from Quotes?
Or do I create an order with these Quotes and send an invoice?
|
|
Please I beg you. I'm a novice seller.
|
You send the quote just like a regular invoice but from the quote screen. Quotes
are non binding so you can’t send them as an invoice. If the buyer accepts it
it will auto invoice the buyer with the same info as the quote and then they
can pay
|
|
|
| Author: | Nubs_Select | | Posted: | Feb 2, 2023 23:29 | | Subject: | Re: >>>>>Quotes>>>>> | | Viewed: | 22 times | | Topic: | Help | |
|
| In Help, artty99 writes:
| | Hello
I'm a seller.
I got Quotes.
You want me to send you an invoice.
| | | | How do I send invoices from Quotes?
Or do I create an order with these Quotes and send an invoice?
|
|
Please I beg you. I'm a novice seller.
|
You send the quote just like a regular invoice but from the quote screen. Quotes
are non binding so you can’t send them as an invoice. If the buyer accepts it
it will auto invoice the buyer with the same info as the quote and then they
can pay
|
|
| Author: | artty99 | | Posted: | Feb 2, 2023 23:25 | | Subject: | >>>>>Quotes>>>>> | | Viewed: | 55 times | | Topic: | Help | |
|
| Hello
I'm a seller.
I got Quotes.
You want me to send you an invoice.
| | | | How do I send invoices from Quotes?
Or do I create an order with these Quotes and send an invoice?
|
|
Please I beg you. I'm a novice seller.
|
| Author: | peregrinator | | Posted: | Feb 2, 2023 19:23 | | Subject: | Re: Canada - can you see if my store is working? | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, Darth_Smithy writes:
| | In Help, peregrinator writes:
| | Canadian friends,
I have a customer who is trying to place an order for minifigures in my store.
Could you possibly test and see if there are any issues?
Thanks!
|
Made it to the last step, all ok.
|
Thanks - we got it worked out!
|
| Author: | Darth_Smithy | | Posted: | Feb 2, 2023 19:19 | | Subject: | Re: Canada - can you see if my store is working? | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, peregrinator writes:
| | Canadian friends,
I have a customer who is trying to place an order for minifigures in my store.
Could you possibly test and see if there are any issues?
Thanks!
|
Made it to the last step, all ok.
|
| Author: | peregrinator | | Posted: | Feb 2, 2023 19:12 | | Subject: | Canada - can you see if my store is working? | | Viewed: | 68 times | | Topic: | Help | |
|
| Canadian friends,
I have a customer who is trying to place an order for minifigures in my store.
Could you possibly test and see if there are any issues?
Thanks!
|
|
| Author: | Akbricker01 | | Posted: | Feb 2, 2023 16:43 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 28 times | | Topic: | Help | |
|
| So far I haven’t found any of the black ones. I’ll keep an eye out. I have
sorted the tubs yet, just raked through.
In Help, peregrinator writes:
| | In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner.
|
I'm a bit surprised you didn't find any of these in black as well. Very
common from that era
|
|
|
| Author: | Akbricker01 | | Posted: | Feb 2, 2023 16:40 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 29 times | | Topic: | Help | |
|
| Thank you so much! It doesn’t look like there are any wheels in the mix unfortunately
but I may luck out and find one or two buried in there. Like I said, I have
2 large tubs to go through. Mostly 2x’s, plates and ~20 of the larger baseplates.
There are lots of nice windows of different shapes and styles, fence pieces
and plenty of the white wheel bricks. A few printed bricks with the Lego logo
that stood out. Looks like I have some sorting to do!
In Help, maxx3001 writes:
| | In Help, maxx3001 writes:
| | In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner. The white plate in the lower right
shows the underside. There is also red, white and blue base plates in the background.
The white shows the underside. I have many of them and they are either 10x20
or 10x10. Thank you for your help!
|
You found a Samsonite lot.
The holey bricks are to attach wheels to your LEGO build 
The 10x20 and 10x10 are baseplates to build on.
The 10x10 was also used as a lid on Samsonite set boxes.
Nice find, looking good 👍
Maxx
|
Missed that you were looking for info on the rest too
These are all old parts, so there are variations, but here you can see some and
look further.
Samsonite is a great part of the LEGO history, enjoy
And most of your bricks will be the old ones.
|
|
|
| Author: | BricksOfFaith | | Posted: | Feb 2, 2023 16:40 | | Subject: | Re: My personal Lego collection | | Viewed: | 41 times | | Topic: | Help | |
|
| USE BRICKSET! bricklink has a horrible program for the my collection. https://brickset.com/
is a lot more easy and it will tell you values as well.
|
|
| Author: | Legomop | | Posted: | Feb 2, 2023 15:27 | | Subject: | Inventory parts | | Viewed: | 72 times | | Topic: | Help | |
|
| Hi There,
This is the first time that I am posting. I was looking for a couple of parts
for the Trafalgar Square (21045) on the inventory page. The parts are easily
identifiable from the inventory and a many number of sellers available across
the world. I am based in the UK and so think that it will be easier to buy UK
to Uk.
Why is it that some suppliers (I have noticed it seems to be German) have
stocks of 2000 plus when Uk/US and other suppliers have 1 or 2 of the same item.
Just curious.
Stephen
|
|
| Author: | ghyde | | Posted: | Feb 2, 2023 15:11 | | Subject: | Re: Non-Payment | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, calebfishn writes:
| | In Help, SSCollectibles writes:
| | Hello, I have a few orders that have been sitting in limbo for about 10 to 12
days now due to the buyer no paying for their order and I have sent an invoice
twice. I am courious if other sellers have had this issue and if so how much
time you waited before putting in a cancel order due to non-payment. I am trying
to be fair as I know emergencies happen and life does go haywaire sometimes.
Thanks
Steve
|
No need to wait 10-12 days. Fairness is a wonderful virtue, but in my experience
anyone who does not pay or contact you within 3-5 days is never going to pay.
Here is what I do:
1. After four days no payment, send a polite reminder. Wait for one day for response.
2. If no response, initiate NPB by day seven.
3. If no response, or payment, complete NPB. Leave negative feedback to warn
other sellers.
4. If the buyer responds to the NPB with payment, then I complete the order,
and leave positive feedback.
About cancellation. My process is to agree to cancel an order if the buyer requests
it prior to the NPB. After the NPB process is initiated, I won't agree to
cancel. When I agree to cancel an order, I tell the buyer that I will be leaving
no feedback, either negative or positive, and I ask them to do the same, since
in a way, no transaction has actually taken place.
|
What do you do if the buyer indicates to you circumstances beyond their control,
for instance: injury, illness, or family matter, and wishes to cancel after you
filed the NPB? This is assuming they are forthcoming with relevant information
and are willing to back it up if necessary.
Sometimes life gives people circumstances that take up all of their spare time,
and they miss your NPB or assume they can come back later to sort the matter
out. If they have serious problems they had to deal with and told me of them,
I for sure would just retract the NPB and move on with cancellation of the order.
But that's my take on such matters. What's yours?
Cheers ...
ghyde
|
|
| Author: | Adjour | | Posted: | Feb 2, 2023 14:59 | | Subject: | Re: Non-Payment | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, SSCollectibles writes:
I am courious if other sellers have had this issue and if so how much
| | time you waited before putting in a cancel order due to non-payment.
|
Turn on instant checkout for at least the small stuff and this problem becomes
nearly non existant.
Crystal
|
|
| Author: | Stellar | | Posted: | Feb 2, 2023 13:58 | | Subject: | Re: My personal Lego collection | | Viewed: | 53 times | | Topic: | Help | |
|
| In Inventories, charami1 writes:
| | Hi there!
I have been asked by my house insurance company to provide a list of the Lego
I own and the value my collection has. I thought this was something I could do
here and have started to add sets to My Collection, but I can't find a way
to view how much Bricklink thinks they are worth. Is there a way I can do this?
Any help would be greatly appreciated!
Thanks
Chris
|
You can export as XML and try BrickStore or Brickset to price the items.
|
|
| Author: | yorbrick | | Posted: | Feb 2, 2023 13:33 | | Subject: | Re: My personal Lego collection | | Viewed: | 33 times | | Topic: | Help | |
|
| In Inventories, charami1 writes:
| | Hi there!
I have been asked by my house insurance company to provide a list of the Lego
I own and the value my collection has. I thought this was something I could do
here and have started to add sets to My Collection, but I can't find a way
to view how much Bricklink thinks they are worth. Is there a way I can do this?
Any help would be greatly appreciated!
Thanks
Chris
|
I cannot say I have used the My Collection feature here. There is a similar one
at Brickset that allows you to calculate a rough value.
|
|
| Author: | charami1 | | Posted: | Feb 2, 2023 13:24 | | Subject: | My personal Lego collection | | Viewed: | 143 times | | Topic: | Help | |
|
| Hi there!
I have been asked by my house insurance company to provide a list of the Lego
I own and the value my collection has. I thought this was something I could do
here and have started to add sets to My Collection, but I can't find a way
to view how much Bricklink thinks they are worth. Is there a way I can do this?
Any help would be greatly appreciated!
Thanks
Chris
|
|
| Author: | zorbanj | | Posted: | Feb 2, 2023 12:57 | | Subject: | Re: Non-Payment | | Viewed: | 31 times | | Topic: | Help | |
|
| Re #2, an NPB can be filed after day 5. Still takes 7 days of no buyer contact
before the NPB can be closed.
In Help, calebfishn writes:
| |
No need to wait 10-12 days. Fairness is a wonderful virtue, but in my experience
anyone who does not pay or contact you within 3-5 days is never going to pay.
Here is what I do:
1. After four days no payment, send a polite reminder. Wait for one day for response.
2. If no response, initiate NPB by day seven.
3. If no response, or payment, complete NPB. Leave negative feedback to warn
other sellers.
4. If the buyer responds to the NPB with payment, then I complete the order,
and leave positive feedback.
About cancellation. My process is to agree to cancel an order if the buyer requests
it prior to the NPB. After the NPB process is initiated, I won't agree to
cancel. When I agree to cancel an order, I tell the buyer that I will be leaving
no feedback, either negative or positive, and I ask them to do the same, since
in a way, no transaction has actually taken place.
|
|
|
| Author: | Akir | | Posted: | Feb 2, 2023 12:30 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 25 times | | Topic: | Help | |
|
| In Help, peregrinator writes:
| | In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner.
|
I'm a bit surprised you didn't find any of these in black as well. Very
common from that era
|
Depends on when exactly, the white ones are older. They were used until 1970,
sets from 71 on use black ones. (At least that's what the catalog says.)
|
|
| Author: | calebfishn | | Posted: | Feb 2, 2023 12:14 | | Subject: | Re: Non-Payment | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, SSCollectibles writes:
| | Hello, I have a few orders that have been sitting in limbo for about 10 to 12
days now due to the buyer no paying for their order and I have sent an invoice
twice. I am courious if other sellers have had this issue and if so how much
time you waited before putting in a cancel order due to non-payment. I am trying
to be fair as I know emergencies happen and life does go haywaire sometimes.
Thanks
Steve
|
No need to wait 10-12 days. Fairness is a wonderful virtue, but in my experience
anyone who does not pay or contact you within 3-5 days is never going to pay.
Here is what I do:
1. After four days no payment, send a polite reminder. Wait for one day for response.
2. If no response, initiate NPB by day seven.
3. If no response, or payment, complete NPB. Leave negative feedback to warn
other sellers.
4. If the buyer responds to the NPB with payment, then I complete the order,
and leave positive feedback.
About cancellation. My process is to agree to cancel an order if the buyer requests
it prior to the NPB. After the NPB process is initiated, I won't agree to
cancel. When I agree to cancel an order, I tell the buyer that I will be leaving
no feedback, either negative or positive, and I ask them to do the same, since
in a way, no transaction has actually taken place.
|
|
| Author: | pcthurman | | Posted: | Feb 2, 2023 11:09 | | Subject: | Re: Super lots | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | In Help, pcthurman writes:
| | Is there a way to search for Super Lots that are for sale?
Cass T
|
You can make sure you don't have the "exclude superlots" box ticked,
or use the advanced search https://www.bricklink.com/searchAdvanced.asp?utm_content=subnav
and make sure you allow superlots.
Or were you hoping to show all superlots listed no matter what they are? I don't
think you can do that.
|
I was hoping to search all superlots on Bricklink. Using the advanced search
to find superlots, you can only search for a single item or set and hope it is
in a superlot. Very slow and clunky.
Cass T
|
|
| Author: | Stevemac1976 | | Posted: | Feb 2, 2023 10:53 | | Subject: | Re: Non-Payment | | Viewed: | 22 times | | Topic: | Help | |
|
| If you click on the link at the top of the individual order (think it is called
report a problem) you can see the date where you can initiate a non paying buyer.
I work to those times.
Regards
Steve
In Help, SSCollectibles writes:
| | Hello, I have a few orders that have been sitting in limbo for about 10 to 12
days now due to the buyer no paying for their order and I have sent an invoice
twice. I am courious if other sellers have had this issue and if so how much
time you waited before putting in a cancel order due to non-payment. I am trying
to be fair as I know emergencies happen and life does go haywaire sometimes.
Thanks
Steve
|
|
|
| Author: | SSCollectibles | | Posted: | Feb 2, 2023 10:49 | | Subject: | Non-Payment | | Viewed: | 72 times | | Topic: | Help | |
|
| Hello, I have a few orders that have been sitting in limbo for about 10 to 12
days now due to the buyer no paying for their order and I have sent an invoice
twice. I am courious if other sellers have had this issue and if so how much
time you waited before putting in a cancel order due to non-payment. I am trying
to be fair as I know emergencies happen and life does go haywaire sometimes.
Thanks
Steve
|
|
| Author: | SDF_Bricks | | Posted: | Feb 2, 2023 10:45 | | Subject: | Super Lot | | Viewed: | 64 times | | Topic: | Help | |
|
| I have multiple parts that belong to and are unique to the 8880 Supercar. I would
like to sell them all together. I tried setting up a superlot but no success.
Are there any simple instructions to follow?
Many of the existing parts are lots themselves (tires + wheels, sold a x4). Can
a superlot include superlots itself? (nesting)
|
|
| Author: | yorbrick | | Posted: | Feb 2, 2023 10:39 | | Subject: | Re: Super lots | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, pcthurman writes:
| | Is there a way to search for Super Lots that are for sale?
Cass T
|
You can make sure you don't have the "exclude superlots" box ticked,
or use the advanced search https://www.bricklink.com/searchAdvanced.asp?utm_content=subnav
and make sure you allow superlots.
Or were you hoping to show all superlots listed no matter what they are? I don't
think you can do that.
|
| Author: | pcthurman | | Posted: | Feb 2, 2023 08:57 | | Subject: | Super lots | | Viewed: | 79 times | | Topic: | Help | |
|
| Is there a way to search for Super Lots that are for sale?
Cass T
|
| Author: | peregrinator | | Posted: | Feb 2, 2023 08:47 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner.
|
I'm a bit surprised you didn't find any of these in black as well. Very
common from that era
|
|
| Author: | Brickwilbo | | Posted: | Feb 2, 2023 07:47 | | Subject: | Re: How to remove NSS from a seller I | | Viewed: | 41 times | | Topic: | Help | |
|
| In Help, Rowey writes:
| | Hi all, how do I remove an NSS on a seller? I’ve now received the order, but
can’t find how to remove this? Any advice appreciated. Simon
|
See this page https://www.bricklink.com/help.asp?helpID=2148
|
|
| Author: | SezaR | | Posted: | Feb 2, 2023 05:01 | | Subject: | Re: How to remove NSS from a seller I | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, StarBrick writes:
| | In Help, Rowey writes:
| | Hi all, how do I remove an NSS on a seller? I’ve now received the order, but
can’t find how to remove this? Any advice appreciated. Simon
|
Click on the 'problem detail' on the order sheet and follow the instructions.
Good luck!
|
make sure you remove it and you do NOT complete it!
I am not sure why you opened an NSS? This should be your very last move and for
that you have 6 months. If the seller has shipped, the seller should submit documents
to Bricklink hat he shipped and Bricklink customer service has to verify them.
Then the NSS would be removed even if you did not receive it. This only makes
extra work for BL and that seller (who probably sent your order).
If the seller do not answer after multiple contacts and did not let you know
if he shipped or not, then it is recommended to submit an NSS strike and after
few weeks, complete it.
|
|
| Author: | StarBrick | | Posted: | Feb 2, 2023 03:34 | | Subject: | Re: I feel like theres a story here... | | Viewed: | 52 times | | Topic: | Help | |
|
| I think this dish goes into a MOC of some sort of Tie craft from the Star Wars
universe.
|
| Author: | StarBrick | | Posted: | Feb 2, 2023 03:16 | | Subject: | Re: How to remove NSS from a seller I | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, Rowey writes:
| | Hi all, how do I remove an NSS on a seller? I’ve now received the order, but
can’t find how to remove this? Any advice appreciated. Simon
|
Click on the 'problem detail' on the order sheet and follow the instructions.
Good luck!
|
| Author: | Brickiseum | | Posted: | Feb 2, 2023 02:53 | | Subject: | How to remove NSS from a seller I | | Viewed: | 106 times | | Topic: | Help | |
|
| Hi all, how do I remove an NSS on a seller? I’ve now received the order, but
can’t find how to remove this? Any advice appreciated. Simon
|
|
| Author: | maxx3001 | | Posted: | Feb 2, 2023 00:54 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, maxx3001 writes:
| | In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner. The white plate in the lower right
shows the underside. There is also red, white and blue base plates in the background.
The white shows the underside. I have many of them and they are either 10x20
or 10x10. Thank you for your help!
|
You found a Samsonite lot.
The holey bricks are to attach wheels to your LEGO build
The 10x20 and 10x10 are baseplates to build on.
The 10x10 was also used as a lid on Samsonite set boxes.
Nice find, looking good 👍
Maxx
|
Missed that you were looking for info on the rest too
These are all old parts, so there are variations, but here you can see some and
look further.
Samsonite is a great part of the LEGO history, enjoy
And most of your bricks will be the old ones.
|
|
| Author: | maxx3001 | | Posted: | Feb 2, 2023 00:42 | | Subject: | Re: Vintage White 2x4 with holes in sides? | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, Akbricker01 writes:
| | I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner. The white plate in the lower right
shows the underside. There is also red, white and blue base plates in the background.
The white shows the underside. I have many of them and they are either 10x20
or 10x10. Thank you for your help!
|
You found a Samsonite lot.
The holey bricks are to attach wheels to your LEGO build
The 10x20 and 10x10 are baseplates to build on.
The 10x10 was also used as a lid on Samsonite set boxes.
Nice find, looking good 👍
Maxx
|
|
| Author: | Akbricker01 | | Posted: | Feb 1, 2023 22:19 | | Subject: | Vintage White 2x4 with holes in sides? | | Viewed: | 105 times | | Topic: | Help | |
|
| I bought 2 tubs of older (60s-80s??) Lego at a garage sale and am looking for
info on anything in the image but specifically the white 2x4s that have holes
going through the sides. There are many of them, Patent Pending. Some also have
a 19 or 8 or other number in the corner. The white plate in the lower right
shows the underside. There is also red, white and blue base plates in the background.
The white shows the underside. I have many of them and they are either 10x20
or 10x10. Thank you for your help!
|
|
| Author: | ImperialFleet | | Posted: | Feb 1, 2023 20:15 | | Subject: | Re: I feel like theres a story here... | | Viewed: | 58 times | | Topic: | Help | |
|
| Okay, thanks!
MBA
|
| Author: | qwertyboy | | Posted: | Feb 1, 2023 17:53 | | Subject: | Re: I feel like theres a story here... | | Viewed: | 53 times | | Topic: | Help | |
|
| In Help, ImperialFleet writes:
| |
Any reason for the price? I suspect something like the dark purple motorcycle
helmet and air tanks happened to this. Please explain if you do know.
Btw, I did sell one of these last year.
|
The price is about 15% higher compared to what it was in 2019 (sold 2 then),
so not a shocking price increase.
Niek
|
|
| Author: | ImperialFleet | | Posted: | Feb 1, 2023 17:01 | | Subject: | I feel like theres a story here... | | Viewed: | 165 times | | Topic: | Help | |
|
|
Any reason for the price? I suspect something like the dark purple motorcycle
helmet and air tanks happened to this. Please explain if you do know.
Btw, I did sell one of these last year.
MBA
|
|
| Author: | peregrinator | | Posted: | Jan 31, 2023 18:03 | | Subject: | Re: store set-up , terms, shipping & lots | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, macebobo writes:
| | In Help, BigOhbricks writes:
| | 3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
|
It is an single item in your inventory. Think of it as a Stock Keeping Unit
(SKU)
|
Speaking of lots, OP, you might want to consolidate. Looks like you have multiple
lots of the same item, which can make your items difficult to find (e.g., if
you have 100 Technic pins spread across 5-6 lots, buyers looking for quantities
of 100 might not find your store).
|
|
| Author: | BigOhbricks | | Posted: | Jan 31, 2023 17:45 | | Subject: | Re: store set-up , terms, shipping & lots | | Viewed: | 31 times | | Topic: | Help | |
|
| In Help, BigOhbricks writes:
| | Hello all!
I've recently set up my shop to the best of my abilities and after a few
sales I was hoping for some input:
1) "TERMS" I believe I have covered most things, however I would certainly
appreciate if a couple of experienced sellers could look at my store and offer
any suggestions or point out anything missed or overtly incorrect.
2) I picked what appeared to be a good shipping package from pre-made ones, however
I've noticed shipping charge to my customer is always less than my cost (and
I am using Pirate ship which gives me discounted rates). How do I correct this?
3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
I realize time is valuable and I thank you in advance for taking time to give
your input!
|
Thank you to all who replied ! Huge help!
|
|
| Author: | Yourbricks | | Posted: | Jan 31, 2023 06:14 | | Subject: | Re: Help to identify this torso | | Viewed: | 38 times | | Topic: | Help | |
|
| Thanks 
In Help, maxx3001 writes:
| | In Help, Yourbricks writes:
| | Hello
Does anyone know where thos torso come from?
Thanks
|
|
|
| Author: | maxx3001 | | Posted: | Jan 31, 2023 06:13 | | Subject: | Re: Help to identify this torso | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, Yourbricks writes:
| | Hello
Does anyone know where thos torso come from?
Thanks
|
|
| Author: | Yourbricks | | Posted: | Jan 31, 2023 06:03 | | Subject: | Help to identify this torso | | Viewed: | 87 times | | Topic: | Help | |
|
| Hello
Does anyone know where thos torso come from?
Thanks
|
|
|
| Author: | SylvainLS | | Posted: | Jan 31, 2023 04:44 | | Subject: | Re: Help with floating objects | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, gooders writes:
| | Hi,
Sorry didnt know what to for the topic header lol, with the cost of living going
up on a nearly daily basis atm, ive decided to start a new hobbie, I have just
over 20 lego sets and have used Lego Digitial Designer in the past, I know how
to use the basic functons of Studio, im going over all of my instructions and
making digitcal models of them all, but most of them are ok as Stud-Stud contact
but there are times where you have to just lay a piece of lego on studs or
in a box (like a toolbox for example) is there a trick or way around this as
i cant see to do this.
Thanks in advance for replies to this stupid question
|
Hi,
See the help pages¹, notably the page about moving parts² and the page about
the Translation tool³.
[1] https://studiohelp.bricklink.com/hc/en-us
[2] https://studiohelp.bricklink.com/hc/en-us/articles/5410338956695-Moving-and-rotating-parts
[3] https://studiohelp.bricklink.com/hc/en-us/articles/5411126626199-Translation-tool
Also, the dedicated forum for Studio and PartDesigner is https://forum.bricklink.com/
(hover over the red Studio icon on every page, then click “Studio Forum”).
Please search the forum for your question before posting a new one (the search
box is in the very dark grey banner).
There’s indexes of known bugs and suggestions that you can browse first:
Studio: https://forum.bricklink.com/viewtopic.php?f=4&t=5579
PartDesigner: https://forum.bricklink.com/viewtopic.php?f=10&t=5589
|
|
| Author: | gooders | | Posted: | Jan 31, 2023 04:36 | | Subject: | Help with floating objects | | Viewed: | 81 times | | Topic: | Help | |
|
| Hi,
Sorry didnt know what to for the topic header lol, with the cost of living going
up on a nearly daily basis atm, ive decided to start a new hobbie, I have just
over 20 lego sets and have used Lego Digitial Designer in the past, I know how
to use the basic functons of Studio, im going over all of my instructions and
making digitcal models of them all, but most of them are ok as Stud-Stud contact
but there are times where you have to just lay a piece of lego on studs or
in a box (like a toolbox for example) is there a trick or way around this as
i cant see to do this.
Thanks in advance for replies to this stupid question
|
|
| Author: | SylvainLS | | Posted: | Jan 31, 2023 04:34 | | Subject: | Re: Uploading a Mecabricks model to Studio | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, Fredgarlic writes:
| | Hello. I have been making creations on Mecabricks, but I recently learned to
use Bricklink Studio. I want to realize my MOCs that I created using Mecabricks,
and build them offline. So I want to check if a part exists, and if it costs
too much. Studio can provide me information about the price and availability
of an individual part. Therefore, I want to upload my Mecabricks model to Studio,
but I haven't found a way to do that. Can someone help me?
|
Hi,
If you can find a way in Mecabricks to export your model into the LDraw format,
then you could import it in Studio… but AFAIK, Mecabricks can only export to
Blender, in a way that makes it impractical to convert in anything else.
The cloud is magick… the cloud is a trap.
Also, the dedicated forum for Studio and PartDesigner is https://forum.bricklink.com/
(hover over the red Studio icon on every page, then click “Studio Forum”).
Please search the forum for your question before posting a new one (the search
box is in the very dark grey banner).
There’s indexes of known bugs and suggestions that you can browse first:
Studio: https://forum.bricklink.com/viewtopic.php?f=4&t=5579
PartDesigner: https://forum.bricklink.com/viewtopic.php?f=10&t=5589
|
|
| Author: | Fredgarlic | | Posted: | Jan 31, 2023 03:15 | | Subject: | Uploading a Mecabricks model to Studio | | Viewed: | 60 times | | Topic: | Help | |
|
| Hello. I have been making creations on Mecabricks, but I recently learned to
use Bricklink Studio. I want to realize my MOCs that I created using Mecabricks,
and build them offline. So I want to check if a part exists, and if it costs
too much. Studio can provide me information about the price and availability
of an individual part. Therefore, I want to upload my Mecabricks model to Studio,
but I haven't found a way to do that. Can someone help me?
|
|
| Author: | legoranger00 | | Posted: | Jan 30, 2023 23:49 | | Subject: | Re: I want the Model Team sets brought back. | | Viewed: | 31 times | | Topic: | Help | |
|
| In Help, randyipp writes:
| | In Help, legoranger00 writes:
| | I missed out on the Model Team sets. I want Lego to make them again. Does anybody
else want them brought back? If so help me make it happen. Share your ideas and
suggestions on how we can get Lego to do it.
|
Honestly the only good thing about model team sets is the nostalgia, everything
else now a days is so much better. Some things are meant to stay history and
not be drudged back up from the depths of the 80's and 90's.
If you are feeling nostalgic pick up some of the sets in modern colors and parts,
with a few substitutions I bet they aren't too bad.
Do you at least have one of these?
|
No I don’t and I’ve changed my mind. The Creator sets are much better.
|
|
| Author: | Admin_Russell | | Posted: | Jan 30, 2023 18:22 | | Subject: | Re: “Instant Checkout Unavailable” Error Fix… | | Viewed: | 63 times | | Topic: | Help | |
|
|
BrickLink
ID CardAdmin_Russell
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| In Help, edeevo writes:
| | In Help, 1001bricks writes:
| | In Help, edeevo writes:
| | If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…
|
I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.
That's it.
|
If that works for you...
I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...
Life is Good.
~Ed.
|
Please be aware that if you sell a lot of instructions, the shipping calculator
uses an algorithm if there is no data in the field. The algorithm often reports
a size that is too big.
I recommend using the "No Packing Dim in Catalog" checkbox to catch things
like this.
|
|
| Author: | brac.brick | | Posted: | Jan 30, 2023 17:07 | | Subject: | Re: store set-up , terms, shipping & lots | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, BigOhbricks writes:
| | Hello all!
I've recently set up my shop to the best of my abilities and after a few
sales I was hoping for some input:
1) "TERMS" I believe I have covered most things, however I would certainly
appreciate if a couple of experienced sellers could look at my store and offer
any suggestions or point out anything missed or overtly incorrect.
2) I picked what appeared to be a good shipping package from pre-made ones, however
I've noticed shipping charge to my customer is always less than my cost (and
I am using Pirate ship which gives me discounted rates). How do I correct this?
3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
I realize time is valuable and I thank you in advance for taking time to give
your input!
|
I don't recommend using shipping methods which are already made - I suggest
you create new ones and figure out the costs ( averages or however you determine
it) based on current USPS rates online. Even if you plan to offer discounted
shipping b/c you use Pirate Ship, you still need to make sure that your orders
come in under that cost. Otherwise you will lose money every time. Shipping rates
just increased in January for USPS so I expect yours are out of date.
I don't recommend stacking the bricks. For one thing, they can break if not
taken apart carefully so you run the risk of negative feedback from buyers or
having to refund alot. I sell quite a few bricks and I never stack them. Just
adjust your padding on the shipping costs so you provide extra padding for them.
You can adjust for weight, dimensions of the package in each shipping option.
Your terms are a little light on specifics - for example, what kind of resolution
will you provide - refund, replacement bricks ? Imagine if you were the buyer,
what kind of terms would you want to see. Are you offering any kind of customer
service - what do you look for in other stores when you buy ? Ask yourself those
questions and see if you think your terms are adequate.
|
|
| Author: | 1001bricks | | Posted: | Jan 30, 2023 17:05 | | Subject: | Re: “Instant Checkout Unavailable” Error Fix… | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, edeevo writes:
| | In Help, 1001bricks writes:
| | In Help, edeevo writes:
| | If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…
|
I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.
That's it.
|
If that works for you...
I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...
|
Oh me too - I've maybe one Manual Invoice per month or couple of...
I mainly sell parts; so I very rarely have this case of no weight/dimension...
|
|
| Author: | jennnifer | | Posted: | Jan 30, 2023 16:54 | | Subject: | Re: store set-up , terms, shipping & lots | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, BigOhbricks writes:
| | Hello all!
I've recently set up my shop to the best of my abilities and after a few
sales I was hoping for some input:
1) "TERMS" I believe I have covered most things, however I would certainly
appreciate if a couple of experienced sellers could look at my store and offer
any suggestions or point out anything missed or overtly incorrect.
|
It's fun to see how my shop's terms have been copied and changed over
time! Those look good.
| |
2) I picked what appeared to be a good shipping package from pre-made ones, however
I've noticed shipping charge to my customer is always less than my cost (and
I am using Pirate ship which gives me discounted rates). How do I correct this?
|
There is no 'good' set of shipping methods here. No one checks them and
no one maintains them. You absolutely have to create your own shipping tables
based on the current USPS rates.
If you are using Pirate Ship, then you are using the Commercial Base USPS shipping
rates. Learn how to look these up and how the shipping zones work. BrickLink
doesn't account for zip codes do you have to do your best to average out
the costs. Also, commercial rates allow First Class mail up to 16oz, not 13oz.
| |
3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
|
A lot is a quantity of one particular part in one specific color. If you buy
5 Yellow 1x4 Bricks, that is 1 lot. If you add 1 Red 2x2 Brick to that order,
then you have selected 2 lots. Add 100 Green 1x4 bricks, now you have 3 lots.
| |
I realize time is valuable and I thank you in advance for taking time to give
your input!
|
Good luck,
Jen
|
|
| Author: | macebobo | | Posted: | Jan 30, 2023 16:51 | | Subject: | Re: store set-up , terms, shipping & lots | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, BigOhbricks writes:
| | Hello all!
I've recently set up my shop to the best of my abilities and after a few
sales I was hoping for some input:
1) "TERMS" I believe I have covered most things, however I would certainly
appreciate if a couple of experienced sellers could look at my store and offer
any suggestions or point out anything missed or overtly incorrect.
|
looks okay to me. Do you require insurance over a set value? You may want to
post that in your terms.
| |
2) I picked what appeared to be a good shipping package from pre-made ones, however
I've noticed shipping charge to my customer is always less than my cost (and
I am using Pirate ship which gives me discounted rates). How do I correct this?
|
You need to update the "pre-made" ones with current rates as they have
changed recently, be sure to include your packaging cost (an average will do)
in your shipping rates. Also, you can ship up to 16 oz instead of 13 oz. via
commercial USPS rates.
| |
3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
|
It is an single item in your inventory. Think of it as a Stock Keeping Unit
(SKU)
| |
I realize time is valuable and I thank you in advance for taking time to give
your input!
|
Good luck,
John
|
|
| Author: | BigOhbricks | | Posted: | Jan 30, 2023 16:36 | | Subject: | store set-up , terms, shipping & lots | | Viewed: | 98 times | | Topic: | Help | |
|
| Hello all!
I've recently set up my shop to the best of my abilities and after a few
sales I was hoping for some input:
1) "TERMS" I believe I have covered most things, however I would certainly
appreciate if a couple of experienced sellers could look at my store and offer
any suggestions or point out anything missed or overtly incorrect.
2) I picked what appeared to be a good shipping package from pre-made ones, however
I've noticed shipping charge to my customer is always less than my cost (and
I am using Pirate ship which gives me discounted rates). How do I correct this?
3) "LOTS" This term confuses me and I am not clear how it applies to
my inventory and to sales. Could somebody clarify?
I realize time is valuable and I thank you in advance for taking time to give
your input!
|
|
| Author: | edeevo | | Posted: | Jan 30, 2023 16:22 | | Subject: | Re: “Instant Checkout Unavailable” Error Fix… | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, 1001bricks writes:
| | In Help, edeevo writes:
| | If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…
|
I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.
That's it.
|
If that works for you...
I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...
Life is Good.
~Ed.
|
|
|
| Author: | 1001bricks | | Posted: | Jan 30, 2023 15:30 | | Subject: | Re: “Instant Checkout Unavailable” Error Fix… | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, edeevo writes:
| | If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…
|
I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.
That's it.
|
|
| Author: | edeevo | | Posted: | Jan 30, 2023 15:25 | | Subject: | “Instant Checkout Unavailable” Error Fix… | | Viewed: | 95 times | | Topic: | Help | |
|
| If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…
This has happened to me before (and once again recently), so I figured it
was something to share (it pays to keep up n these sort of things when you are
adding a lot of inventory!)…
When using Instant Checkout, you need to make sure all the items in your store
inventory have the volume/weight required to allow for it to use your shipping
methods to calculate shipping costs... unfortunately, some of the items in the
catalog are missing volume/weight, and prevent Buyers from using your shipping
methods to purchase those items using Instant Checkout (the error reads something
along the lines of "no shipping methods available..."... so, unless
you add the appropriate information to your items, they may be unavailable for
Instant Checkout...
Because I just had a Buyer send me a message that they were unable to checkout
of my store the other day, I had to recheck my own inventory; and, sure enough,
one of items I recently added did not include information to allow for Instant
Checkout… so I fixed it, and the Buyer was able to purchase what they wanted
from me… That said, I felt it a good time to remind everyone using Instant Checkout
to verify all your items are set up to allow them to be bought this way, and
I created a simple step-by-step to verify all the items in your inventory are
set up to allow for Instant Checkout…
You can follow along with the image I created, and/or follow the steps below…
The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by:
1) Go to "My Store--Inventory"
2) Make sure the "Instant Checkout Unavailable" box is checked
3) Clicking on the “Go!” button to view those items (if any are listed, they
are missing information that would allow for Instant Checkout)
4) Add whatever information (volume or weight) is missing manually (as you can
see in the screenshots,
I added weight to the items in my inventory)...
5) Once you have added the appropriate information that was missing, click on
the “Submit Changes” button at the bottom of the list, and you should see them
all disappear—if any items remain, they are still missing information to allow
for Instant Checkout…
Years ago, it was quite a lesson in frustration in trying to find out why a few
Buyers couldn’t check out from my store (and those were the Buyers that actually
reached out and asked—there are likely others that couldn’t, and just decided
to stop trying!)… Once I figured it out though, I am continually reminding myself
after adding inventory to check again, so that I don’t have items in my inventory
that Buyers cannot actually purchase…
Hope this helps some Seller out there that was unaware of this little ‘feature’
of Bricklink & Instant Checkout…
Life is Good.
~Ed.
|
|
|
| Author: | BrickScope | | Posted: | Jan 30, 2023 14:34 | | Subject: | Re: Double invoice text | | Viewed: | 28 times | | Topic: | Help | |
|
| In Help, BricksThatStick writes:
| | In Help, BrickScope writes:
There's a blast from the past - welcome back
|
G'day friends at Bricks that Stick! Good to be back. I see even though much
has changed, it's basically still the same around here. Now let's all
have a playful day!
Zoe
|
| Author: | BricksOfFaith | | Posted: | Jan 30, 2023 12:50 | | Subject: | Re: What is the history- bottom of Bricks 1x4 | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, hpoort writes:
| | Accidentally this also adds connectivity for hair accessories with
a 1 mm pin but I don't believe the holes in the brick's bottom pins have
been formally designed for this purpose.
|
Oooh! Another illegal technique I can try 😂
|
|
| Author: | MikeysMom2 | | Posted: | Jan 30, 2023 12:05 | | Subject: | Re: What is the history- bottom of Bricks 1x4 | | Viewed: | 27 times | | Topic: | Help | |
|
| In Help, hpoort writes:
| | In Help, MikeysMom2 writes:
| | On Bricks 1x4 #3010 there are various bottom post configurations. When I look
at part 3010 on Bricklink, there is a nice photo (don't know who to credit
as no name showing), I am attaching here as a screen print. It shows the 4 different
bricks.
Do they have different purposes?
Were they made in different years?
Thanks!!
|
These are evolutions of the same brick with the same purpose. They were made
in different years, but there may have been overlap with older and newer molds
being in use simultaneously.
First iteration, yellow: stabilization of the side walls by a separator that
links every second pin to the wall.
Second iteration, blue: stabilization wall is lowered by half a plate, so that
it does no longer interfere when placing the brick at a half stud offset on open
studs.
Third iteration, red: improved stability by adding extra stability walls. This
also prevents the not-connected bottom pins to break off.
Fourth iteration, green: reducing the amount of plastic by making the bottom
pins hollow. Accidentally this also adds connectivity for hair accessories with
a 1 mm pin but I don't believe the holes in the brick's bottom pins have
been formally designed for this purpose.
---
For more these kinds of part evolutions and Lego's history, see also https://www.leggodt.nl
|
Thank you!!
|
|
| Author: | BricksThatStick | | Posted: | Jan 30, 2023 09:48 | | Subject: | Re: Double invoice text | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, BrickScope writes:
There's a blast from the past - welcome back
|
| Author: | Adjour | | Posted: | Jan 30, 2023 09:31 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, Adjour writes:
| | Wow, I'd be hesitant to sell those even as used. I don't understand some
sellers.
|
Agreed. When I first saw the images before I read anything I immediately though
ok so those would be used parts that should be listed as damaged
|
They look like they were played with outside on concrete.
I checked the sellers feedback and this seem to be a normal thing for them, again,
I don't get it.
Crystal
|
|
| Author: | Brickwilbo | | Posted: | Jan 30, 2023 09:13 | | Subject: | Re: Paying for an order | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, karlkp writes:
| | In Help, Brickwilbo writes:
| | In Help, karlkp writes:
| | Hi, I have placed an order, got an invoice to pay by visa but no button has appeared
to make the payment. Can anyone advise how I can make a payment. Thanks
|
Contact the seller to invoice you with PayPal Onsite as payment method.
Bricklink has to be able to add tax.
You can connect your credit card to your PayPal account and make the payment.
|
Thanks for the answers. I have only recently set up Paypal and had no idea you
can pay to an email address which is what I ended up doing but every other time
a simply "pay" button appears. Thanks again
|
Ar you sure the payment was received vy the seller?
If the seller invoiced correct a pay button would have appeared.
|
|
| Author: | karlkp | | Posted: | Jan 30, 2023 08:53 | | Subject: | Re: Paying for an order | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, Brickwilbo writes:
| | In Help, karlkp writes:
| | Hi, I have placed an order, got an invoice to pay by visa but no button has appeared
to make the payment. Can anyone advise how I can make a payment. Thanks
|
Contact the seller to invoice you with PayPal Onsite as payment method.
Bricklink has to be able to add tax.
You can connect your credit card to your PayPal account and make the payment.
|
Thanks for the answers. I have only recently set up Paypal and had no idea you
can pay to an email address which is what I ended up doing but every other time
a simply "pay" button appears. Thanks again
|
|
| Author: | BrickScope | | Posted: | Jan 30, 2023 08:45 | | Subject: | Re: Double invoice text | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, wildchicken13 writes:
| | In Help, BrickScope writes:
| | Thanks - I see now I didn't explain well. I use a custom template, but what
is sent is my custom template plus some type of standard BrickLink wording at
the beginning. This language is not part of my custom template.
Zoe
|
As far as I am aware, you can't get rid of that. That wording was put there
because some sellers were instructing buyers to pay offsite, thereby preventing
BrickLink from collecting sales tax.
|
Thanks - that's what I figured.
Z
|
|
| Author: | wildchicken13 | | Posted: | Jan 30, 2023 03:40 | | Subject: | Re: Double invoice text | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, BrickScope writes:
| | Thanks - I see now I didn't explain well. I use a custom template, but what
is sent is my custom template plus some type of standard BrickLink wording at
the beginning. This language is not part of my custom template.
Zoe
|
As far as I am aware, you can't get rid of that. That wording was put there
because some sellers were instructing buyers to pay offsite, thereby preventing
BrickLink from collecting sales tax.
Also, for what it's worth, I skip over that part when reading the invoice
as I know not to pay offsite.
|
|
| Author: | hpoort | | Posted: | Jan 30, 2023 00:38 | | Subject: | Re: What is the history- bottom of Bricks 1x4 | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, MikeysMom2 writes:
| | On Bricks 1x4 #3010 there are various bottom post configurations. When I look
at part 3010 on Bricklink, there is a nice photo (don't know who to credit
as no name showing), I am attaching here as a screen print. It shows the 4 different
bricks.
Do they have different purposes?
Were they made in different years?
Thanks!!
|
These are evolutions of the same brick with the same purpose. They were made
in different years, but there may have been overlap with older and newer molds
being in use simultaneously.
First iteration, yellow: stabilization of the side walls by a separator that
links every second pin to the wall.
Second iteration, blue: stabilization wall is lowered by half a plate, so that
it does no longer interfere when placing the brick at a half stud offset on open
studs.
Third iteration, red: improved stability by adding extra stability walls. This
also prevents the not-connected bottom pins to break off.
Fourth iteration, green: reducing the amount of plastic by making the bottom
pins hollow. Accidentally this also adds connectivity for hair accessories with
a 1 mm pin but I don't believe the holes in the brick's bottom pins have
been formally designed for this purpose.
---
For more these kinds of part evolutions and Lego's history, see also https://www.leggodt.nl
|
|
| Author: | Nubs_Select | | Posted: | Jan 30, 2023 00:15 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 43 times | | Topic: | Help | |
|
| In Help, Adjour writes:
| | Wow, I'd be hesitant to sell those even as used. I don't understand some
sellers.
|
Agreed. When I first saw the images before I read anything I immediately though
ok so those would be used parts that should be listed as damaged
|
|
| Author: | BrickScope | | Posted: | Jan 29, 2023 20:28 | | Subject: | Re: Double invoice text | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, randyipp writes:
| | In Help, BrickScope writes:
| | Question for all of you who use custom invoice messages. All sent invoices automatically
include standard BrickLink payment instructions in addition to the payment instructions
I provide in my custom template. This is rather annoying since the BL text basically
says the same as what I say later. I want the customer to read the start of my
message before blindly clicking on the "pay now" button. Any way to turn
off the auto text?
Zoe
|
If you edit your store you can change the message templates (last under shipping
options) and remove whatever default text you like from any of the templates.
|
Thanks - I see now I didn't explain well. I use a custom template, but what
is sent is my custom template plus some type of standard BrickLink wording at
the beginning. This language is not part of my custom template.
Zoe
|
|
| Author: | MikeysMom2 | | Posted: | Jan 29, 2023 19:44 | | Subject: | What is the history- bottom of Bricks 1x4 | | Viewed: | 86 times | | Topic: | Help | |
|
| On Bricks 1x4 #3010 there are various bottom post configurations. When I look
at part 3010 on Bricklink, there is a nice photo (don't know who to credit
as no name showing), I am attaching here as a screen print. It shows the 4 different
bricks.
Do they have different purposes?
Were they made in different years?
Thanks!!
|
|
|
| Author: | randyipp | | Posted: | Jan 29, 2023 19:01 | | Subject: | Re: Double invoice text | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, BrickScope writes:
| | Question for all of you who use custom invoice messages. All sent invoices automatically
include standard BrickLink payment instructions in addition to the payment instructions
I provide in my custom template. This is rather annoying since the BL text basically
says the same as what I say later. I want the customer to read the start of my
message before blindly clicking on the "pay now" button. Any way to turn
off the auto text?
Zoe
|
If you edit your store you can change the message templates (last under shipping
options) and remove whatever default text you like from any of the templates.
|
|
| Author: | yorbrick | | Posted: | Jan 29, 2023 17:16 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 57 times | | Topic: | Help | |
|
| In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Why are they here? It is because buyers continue to buy from them and the vast
majority are happy.
|
I'm not sure one can say this - this seller doesn't even get feedback
from a majority of his or her buyers
|
Reading the comments, the actual words, many of his buyers are happy. That is
why more people keep buying.
Yes, more than 50% don't leave feedback, but then even happy buyers dont
always leave it. Are 40% of your buyers not happy? Those who don't say, don't
count.
He seems to get some repeat buyers or buyers placing multiple orders at once
or over a short time. It may well be that some don't leave multiple feedbacks,
just one. Or it may be he has a lot of scared buyers. We simply don't know.
All we do know is out of all the non-positive and missing feedback, he doesn't
have three completed NSS.
|
|
| Author: | BrickScope | | Posted: | Jan 29, 2023 16:38 | | Subject: | Double invoice text | | Viewed: | 80 times | | Topic: | Help | |
|
| Question for all of you who use custom invoice messages. All sent invoices automatically
include standard BrickLink payment instructions in addition to the payment instructions
I provide in my custom template. This is rather annoying since the BL text basically
says the same as what I say later. I want the customer to read the start of my
message before blindly clicking on the "pay now" button. Any way to turn
off the auto text?
Zoe
|
|
| Author: | peregrinator | | Posted: | Jan 29, 2023 16:33 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 47 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | Why are they here? It is because buyers continue to buy from them and the vast
majority are happy.
|
I'm not sure one can say this - this seller doesn't even get feedback
from a majority of his or her buyers
|
|
| Author: | infinibrix | | Posted: | Jan 29, 2023 15:52 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 46 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | | | They are opened for 2 years, they have around 30% of neutral and negative feedback
and they are still here ?
Why ?!
|
They don't have 30% neutral and negative, it is about 3%.
Why are they here? It is because buyers continue to buy from them and the vast
majority are happy.
|
Happy? Or too scared to say what they really think out of fear of retaliation
feedback just like the OP received? This is what a Flawed feedback System looks
like!
Either way I wouldn't be surprised if that sellers days here are numbered!
|
|
| Author: | Brickwilbo | | Posted: | Jan 29, 2023 15:25 | | Subject: | Re: Paying for an order | | Viewed: | 43 times | | Topic: | Help | |
|
| In Help, karlkp writes:
| | Hi, I have placed an order, got an invoice to pay by visa but no button has appeared
to make the payment. Can anyone advise how I can make a payment. Thanks
|
Contact the seller to invoice you with PayPal Onsite as payment method.
Bricklink has to be able to add tax.
You can connect your credit card to your PayPal account and make the payment.
|
|
| Author: | 1001bricks | | Posted: | Jan 29, 2023 15:23 | | Subject: | Re: Paying for an order | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, karlkp writes:
| | Hi, I have placed an order, got an invoice to pay by visa but no button has appeared
to make the payment. Can anyone advise how I can make a payment. Thanks
|
Visa? You probably mean by Stripe or PayPal?
How could the Forum know? Please contact your seller, he must know.
|
| Author: | karlkp | | Posted: | Jan 29, 2023 14:24 | | Subject: | Paying for an order | | Viewed: | 98 times | | Topic: | Help | |
|
| Hi, I have placed an order, got an invoice to pay by visa but no button has appeared
to make the payment. Can anyone advise how I can make a payment. Thanks
|
| Author: | peregrinator | | Posted: | Jan 29, 2023 14:18 | | Subject: | Re: Technic Pin 3L | | Viewed: | 48 times | | Topic: | Help | |
|
| In Help, peregrinator writes:
| | In Help, Zab3uk75 writes:
| | Do these technic pins always have the lego logo or copyright mark on them.
Just wondering whether I have sent fake ones to a buyer.
Thanks for your help.
|
These?
Newer ones have a microprinted logo on the short end. I don't have any older
ones in my inventory but they would not have the logo as microprinting hasn't
been around that long.
|
Just found some older ones (new old stock) that DO NOT have a logo. I know this
is late but I hope it helps.
|
|
| Author: | yorbrick | | Posted: | Jan 29, 2023 13:32 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 47 times | | Topic: | Help | |
|
| | | They are opened for 2 years, they have around 30% of neutral and negative feedback
and they are still here ?
Why ?!
|
They don't have 30% neutral and negative, it is about 3%.
Why are they here? It is because buyers continue to buy from them and the vast
majority are happy.
|
| Author: | Adjour | | Posted: | Jan 29, 2023 12:10 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 54 times | | Topic: | Help | |
|
| Wow, I'd be hesitant to sell those even as used. I don't understand some
sellers.
|
| Author: | Dino | | Posted: | Jan 29, 2023 11:49 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 43 times | | Topic: | Help | |
|
| In Help, Nicolasamico37 writes:
| | I am sorry but I really don't understand how this can still happen... this
store has AT LEAST 3 or 5 negative feedback per month, without counting neutral
feedback !
They are opened for 2 years, they have around 30% of neutral and negative feedback
and they are still here ?
Why ?!
|
Because no 3 buyers opened or completed an NSS?
|
|
| Author: | Nicolasamico37 | | Posted: | Jan 29, 2023 11:42 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 46 times | | Topic: | Help | |
|
| I am sorry but I really don't understand how this can still happen... this
store has AT LEAST 3 or 5 negative feedback per month, without counting neutral
feedback !
They are opened for 2 years, they have around 30% of neutral and negative feedback
and they are still here ?
Why ?!
|
| Author: | yoavheskia | | Posted: | Jan 29, 2023 11:28 | | Subject: | Re: Removing negative buyer feedback | | Viewed: | 48 times | | Topic: | Help | |
|
| In Help, here4bricks614 writes:
| | Ah, that store. I’d have placed orders for its rare parts if it weren’t for all
the bad reviews.
|
I had a bad experience with this store too.
1X1 plates in "milky white" appeared to be v.l.b gray 
This seller should learn more about Lego colors
|
|
| Author: | randyipp | | Posted: | Jan 28, 2023 17:44 | | Subject: | Re: I want the Model Team sets brought back. | | Viewed: | 43 times | | Topic: | Help | |
|
| In Help, legoranger00 writes:
| | I missed out on the Model Team sets. I want Lego to make them again. Does anybody
else want them brought back? If so help me make it happen. Share your ideas and
suggestions on how we can get Lego to do it.
|
Honestly the only good thing about model team sets is the nostalgia, everything
else now a days is so much better. Some things are meant to stay history and
not be drudged back up from the depths of the 80's and 90's.
If you are feeling nostalgic pick up some of the sets in modern colors and parts,
with a few substitutions I bet they aren't too bad.
Do you at least have one of these?
|
|
| Author: | brac.brick | | Posted: | Jan 28, 2023 16:49 | | Subject: | Re: Unable to fill an OCR | | Viewed: | 24 times | | Topic: | Help | |
|
| In Help, YakieOG writes:
| | In Help, Nubs_Select writes:
| | In Help, YakieOG writes:
| | In Help, Nubs_Select writes:
| | In Help, YakieOG writes:
| | In Help, Nubs_Select writes:
| | In Help, YakieOG writes:
| | In Help, 1001bricks writes:
| | In Help, YakieOG writes:
| | In Help, peregrinator writes:
| | In Help, YakieOG writes:
| | In Help, peregrinator writes:
| | In Help, YakieOG writes:
| | Well, how does the seller refund it all and then cancel it?
|
Is the seller asking you that? It should be able to be refunded on-site, then
he or she can set the payment status to "not yet paid" or "none"
|
Seller is asking me to file an OCR, but when I enter the order ID no "problem"
shows up / no ocr form to fill out
|
Because the seller first has to refund and set the payment status appropriately.
|
How does the seller refund it? And the status is set as "packed"
|
Status doesn't matter.
Seller MUST know how to refund.
Order MUST be refunded FIST.
It's not your problem, but the seller's one.
You CANNOT cancel a paid order.
Hoping it helps?
|
alright, yeah it helps. How do I instruct the seller? doesn't seem like he
knows how to do it
|
On the order page there is a button at the top that says issue refund
|
I can't find such a button
|
Only the seller has it. Otherwise a buyer could submit their own refund?
|
Oh I see, so I should tell the seller to click on the issue refund button (this
is my second time ordering off bricklink, or well I'll still be on my first
if this works)?
|
Yup the seller needs to do that
|
The seller continues to say that he cannot file an OCR and that I have to. Just
told him to check the orders tab for an issue refund button, earlier I simply
told him to 'refund'
|
There is no "orders tab " so maybe that's where the confusion lies.
He has to open the order and click "issue refund" on the order itself.
That will take him to a page where he can link to the Paypal or Stripe location
where the refund is given. If he cannot manage this, then maybe he shouldn't
be selling on BL. Once the refund is given, then he can change the status to
cancelled by going to Problem Center , entering the order # and doing it there.
There is no option to cancel if the refund is not given.
|
|
| Author: | Adjour | | Posted: | Jan 28, 2023 14:44 | | Subject: | Re: I want the Model Team sets brought back. | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, legoranger00 writes:
| | I missed out on the Model Team sets. I want Lego to make them again. Does anybody
else want them brought back? If so help me make it happen. Share your ideas and
suggestions on how we can get Lego to do it.
|
I want a pony.
|
|
| Author: | YakieOG | | Posted: | Jan 28, 2023 13:09 | | Subject: | Re: Unable to fill an OCR | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, 1001bricks writes:
| | | | The seller continues to say that he cannot file an OCR and that I have to.
|
No, he CANNOT and you CANNOT.
The order MUST be refunded FIRST, and only the seller can.
Gee, it's 10 times we're telling you this!
Run away from this seller please.
He can refund either from BrickLink (the order) or in PayPal or Stripe, depending
how you paid. But he HAS to do this first.
Again, it's NOT your problem, a seller has to do this.
Otherwise, NSS and PayPal claim later on...
|
read the room! already got that
messaged the seller that he must issue a refund and I told him where to find
it
|
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