Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | wildchicken13  | | Posted: | Jan 24, 2023 21:55 | | Subject: | Re: Buying from Germany thru friend. | | Viewed: | 52 times | | Topic: | Buying | |
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| In Buying, Kene1023 writes:
| | A family friend is coming to the US for a trade show/convention, and staying
with us. Can I order from German stores and have parts shipped to her house
an delivered to me when she arrives here in the US?
I am just looking for parts, not sets.
Is this acceptable? Can I ask sellers to do that?
She is not an AFOL.
Thank you.
|
I'm not totally sure I understand your question, but if you are wondering
whether it is possible to have a BrickLink order shipped to an alternate address,
then the answer is yes. At checkout, simply replace the default shipping address
with the alternate one. This will overwrite the PayPal address as well.
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|
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| Author: | Kene1023 | | Posted: | Jan 24, 2023 21:42 | | Subject: | Buying from Germany thru friend. | | Viewed: | 120 times | | Topic: | Buying | |
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| A family friend is coming to the US for a trade show/convention, and staying
with us. Can I order from German stores and have parts shipped to her house
an delivered to me when she arrives here in the US?
I am just looking for parts, not sets.
Is this acceptable? Can I ask sellers to do that?
She is not an AFOL.
Thank you.
|
|
| Author: | Nubs_Select | | Posted: | Jan 24, 2023 11:10 | | Subject: | Re: Hol319 now 100E :-) | | Viewed: | 35 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | In Buying, pby5a writes:
| | In Buying, yorbrick writes:
| | In Buying, pby5a writes:
| | I don't think these sellers know you can get the whole set for the same price.....
|
That price is for an unsold one. If you look at the price guide, they are selling
for more like 20-25 Euro as soon as they are listed.
|
I see the price list but it's mad how you can post one figure for the same
price as the whole set it came out of. And I'm talking new from Lego. But
as we speak there is a cheaper one. 😄🤪
|
You can post anything at any price you like. But if too high for buyers, it won't
sell. You not only waste time but you also get buyers marking the store as least
favourite so might lose future buyers.
|
+1 it’s part of the beauty of a feee market. (Process to price 1x1 studs at $10,000
each  )
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| Author: | yorbrick | | Posted: | Jan 24, 2023 11:08 | | Subject: | Re: Hol319 now 100E :-) | | Viewed: | 31 times | | Topic: | Buying | |
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| In Buying, pby5a writes:
| | In Buying, yorbrick writes:
| | In Buying, pby5a writes:
| | I don't think these sellers know you can get the whole set for the same price.....
|
That price is for an unsold one. If you look at the price guide, they are selling
for more like 20-25 Euro as soon as they are listed.
|
I see the price list but it's mad how you can post one figure for the same
price as the whole set it came out of. And I'm talking new from Lego. But
as we speak there is a cheaper one. 😄🤪
|
You can post anything at any price you like. But if too high for buyers, it won't
sell. You not only waste time but you also get buyers marking the store as least
favourite so might lose future buyers.
|
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| Author: | pby5a | | Posted: | Jan 24, 2023 08:54 | | Subject: | Re: Hol319 now 100E :-) | | Viewed: | 42 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | In Buying, pby5a writes:
| | I don't think these sellers know you can get the whole set for the same price.....
|
That price is for an unsold one. If you look at the price guide, they are selling
for more like 20-25 Euro as soon as they are listed.
|
I see the price list but it's mad how you can post one figure for the same
price as the whole set it came out of. And I'm talking new from Lego. But
as we speak there is a cheaper one. 😄🤪
|
|
| Author: | yorbrick | | Posted: | Jan 24, 2023 06:51 | | Subject: | Re: Hol319 now 100E :-) | | Viewed: | 67 times | | Topic: | Buying | |
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| In Buying, pby5a writes:
| | I don't think these sellers know you can get the whole set for the same price.....
|
That price is for an unsold one. If you look at the price guide, they are selling
for more like 20-25 Euro as soon as they are listed.
|
| Author: | pby5a | | Posted: | Jan 24, 2023 05:01 | | Subject: | Hol319 now 100E :-) | | Viewed: | 115 times | | Topic: | Buying | |
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| I don't think these sellers know you can get the whole set for the same price.....
And for those trying to find the purple helmet and tanks, try asking a customer
service of this well known brand. I had some luck! But then don't be greedy....
 .
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| Author: | jennnifer | | Posted: | Jan 23, 2023 13:36 | | Subject: | Re: Canceling order after Invoice? | | Viewed: | 36 times | | Topic: | Buying | |
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| In Buying, wildchicken13 writes:
| | In Buying, Styphelus writes:
| | Lately I've been seeing a lot of sellers with TBD instead of a shipping rate
Can I cancel an order after they send me the invoice if I think shipping is too
high? What is the correct procedure? I don't want to upset any sellers.
|
Yes, you can cancel the order if you think the shipping is too high:
https://www.bricklink.com/retractOrder.asp
|
You can request to cancel if the shipping was higher than described in the seller's
terms. Just placing orders to see what the final cost will be is a not a good
method.
'Seller provided a shipping fee that was too high (not clearly stated in
T&C) '
https://www.bricklink.com/help.asp?helpID=79
Jen
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| Author: | jennnifer | | Posted: | Jan 23, 2023 13:33 | | Subject: | Re: Canceling order after Invoice? | | Viewed: | 32 times | | Topic: | Buying | |
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| In Buying, Styphelus writes:
| | Lately I've been seeing a lot of sellers with TBD instead of a shipping rate
Can I cancel an order after they send me the invoice if I think shipping is too
high? What is the correct procedure? I don't want to upset any sellers.
|
Manual invoicing was the standard here until fairly recently. It is very normal
on this site for a seller to have to check your order and then add the appropriate
shipping charges.
You are still obligated to make your purchase as you agreed to at checkout unless
the seller did not explain the charges in their terms.
https://www.bricklink.com/help.asp?helpID=79
So, check the terms, do your homework as to what shipping costs generally run,
use the Request a Quote feature if you still aren't sure.
You can still make a polite request to the seller to cancel after an order is
placed. Some sellers will and some won't. Many sellers here are wary of cancelling
an order because then a buyer may leave them unwarranted negative feedback. It's
a bit of a problem we've had here for too long.
Jen
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| Author: | wildchicken13 | | Posted: | Jan 23, 2023 13:08 | | Subject: | Re: Canceling order after Invoice? | | Viewed: | 38 times | | Topic: | Buying | |
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| In Buying, Styphelus writes:
| | Lately I've been seeing a lot of sellers with TBD instead of a shipping rate
Can I cancel an order after they send me the invoice if I think shipping is too
high? What is the correct procedure? I don't want to upset any sellers.
|
Yes, you can cancel the order if you think the shipping is too high:
https://www.bricklink.com/retractOrder.asp
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| Author: | Styphelus | | Posted: | Jan 23, 2023 12:55 | | Subject: | Canceling order after Invoice? | | Viewed: | 89 times | | Topic: | Buying | |
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| Lately I've been seeing a lot of sellers with TBD instead of a shipping rate
Can I cancel an order after they send me the invoice if I think shipping is too
high? What is the correct procedure? I don't want to upset any sellers.
|
| Author: | Sadler_Bricks | | Posted: | Jan 22, 2023 18:16 | | Subject: | Re: Oops I don't have those minifigs I just added | | Viewed: | 40 times | | Topic: | Buying | |
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| I can see how this can happen.
Sadler_bricks
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| Author: | LeeGo73 | | Posted: | Jan 22, 2023 17:48 | | Subject: | Re: Republic Gunship | | Viewed: | 39 times | | Topic: | Buying | |
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| In Buying, SylvainLS writes:
| | In Buying, LeeGo73 writes:
| | In Buying, Jrjlc23 writes:
| | Are any stores selling all the pieces to make my own 2013 republic gunship?
|
Maybe, but it's probably cheaper to just buy the set.
|
Unless they don’t want the minifigs, no?
|
In that case buying an incomplete set would be a good option.
| | Or are the stickers / stickered parts expensive too?
|
More expensive than unstickered parts. Depends on how accurate a copy he wants
to make. I did not do the math, but still think buying a (incomplete) set is
a good option.
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| Author: | SylvainLS | | Posted: | Jan 22, 2023 14:17 | | Subject: | Re: Republic Gunship | | Viewed: | 45 times | | Topic: | Buying | |
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| In Buying, LeeGo73 writes:
| | In Buying, Jrjlc23 writes:
| | Are any stores selling all the pieces to make my own 2013 republic gunship?
|
Maybe, but it's probably cheaper to just buy the set.
|
Unless they don’t want the minifigs, no?
Or are the stickers / stickered parts expensive too?
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| Author: | LeeGo73 | | Posted: | Jan 22, 2023 14:13 | | Subject: | Re: Republic Gunship | | Viewed: | 33 times | | Topic: | Buying | |
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| In Buying, Jrjlc23 writes:
| | Are any stores selling all the pieces to make my own 2013 republic gunship?
|
Maybe, but it's probably cheaper to just buy the set.
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| Author: | Ziegelmeister | | Posted: | Jan 22, 2023 13:48 | | Subject: | Re: Republic Gunship | | Viewed: | 34 times | | Topic: | Buying | |
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| That!
| |
| |
V V
In Buying, SylvainLS writes:
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| Author: | Jrjlc23 | | Posted: | Jan 22, 2023 13:05 | | Subject: | Republic Gunship | | Viewed: | 129 times | | Topic: | Buying | |
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| | Are any stores selling all the pieces to make my own 2013 republic gunship? |
| Author: | Nicolasamico37 | | Posted: | Jan 21, 2023 03:45 | | Subject: | Re: seller is off | | Viewed: | 49 times | | Topic: | Buying | |
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| I finally cancelled the order.
The seller reply was only "with pleasure (!)"
Stupid man... his store is still open but won't be able to take order until
the end of March, as he said me. Never mind.
Store disliked, member added to stop list.
THE END
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| Author: | peregrinator | | Posted: | Jan 20, 2023 16:43 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 45 times | | Topic: | Buying | |
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| | | In Buying, legomalego writes:
I've never received a GWP before backordered items, but LEGO is very good
about honoring GWP promotions on orders placed within the promotional timeframe.
|
FWIW, I got the January GWP before my backordered items (one of my backordered
items was the Nissan Skyline).
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| Author: | Ziegelmeister | | Posted: | Jan 20, 2023 15:52 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 33 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | In my experience, it depends if they run out. It is a good idea to include something
small and in stock if purchasing back ordered items with GWPs. That way the small
item gets sent immediately with the GWPs.
|
Aaaah, good thinking. I generally break up the big ticket items in to multiple
orders in order to get more of the GWPs, but I've only done that maybe three
times so far. I didn't even think about adding a blister pack or something
to the orders.
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| Author: | yorbrick | | Posted: | Jan 20, 2023 15:26 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 35 times | | Topic: | Buying | |
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| In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
In my experience, it depends if they run out. It is a good idea to include something
small and in stock if purchasing back ordered items with GWPs. That way the small
item gets sent immediately with the GWPs.
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| Author: | legomalego | | Posted: | Jan 20, 2023 15:01 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 36 times | | Topic: | Buying | |
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| I think I answered that.
In Buying, ghyde writes:
| | In Buying, legomalego writes:
| | They usually ship the GWP right away, the backordered sets will ship once they
are available.
In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
He wants to know which gifts he will get. The ones offered during the period
within which he placed his order, or the ones offered at the time of shipping
his order?
Cheers ...
ghyde
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| Author: | Ziegelmeister | | Posted: | Jan 20, 2023 14:58 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 33 times | | Topic: | Buying | |
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| In Buying, chetzler writes:
| | In Buying, legomalego writes:
I've never received a GWP before backordered items, but LEGO is very good
about honoring GWP promotions on orders placed within the promotional timeframe.
Just yesterday I received some backorder items from mid Decemeber and the GWP
(VIP funky add-on pack) was included.
| | They usually ship the GWP right away, the backordered sets will ship once they
are available.
In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
|
Perfect; thank you.
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| Author: | chetzler | | Posted: | Jan 20, 2023 14:56 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 36 times | | Topic: | Buying | |
|
| In Buying, legomalego writes:
I've never received a GWP before backordered items, but LEGO is very good
about honoring GWP promotions on orders placed within the promotional timeframe.
Just yesterday I received some backorder items from mid Decemeber and the GWP
(VIP funky add-on pack) was included.
| | They usually ship the GWP right away, the backordered sets will ship once they
are available.
In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
|
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| Author: | ghyde | | Posted: | Jan 20, 2023 14:37 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 40 times | | Topic: | Buying | |
|
| In Buying, legomalego writes:
| | They usually ship the GWP right away, the backordered sets will ship once they
are available.
In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
He wants to know which gifts he will get. The ones offered during the period
within which he placed his order, or the ones offered at the time of shipping
his order?
Cheers ...
ghyde
|
|
| Author: | legomalego | | Posted: | Jan 20, 2023 14:32 | | Subject: | Re: GWP with 60 day back orders... what to expect | | Viewed: | 41 times | | Topic: | Buying | |
|
| They usually ship the GWP right away, the backordered sets will ship once they
are available.
In Buying, Yellow.Brick writes:
| | I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
|
| Author: | Ziegelmeister | | Posted: | Jan 20, 2023 14:24 | | Subject: | GWP with 60 day back orders... what to expect | | Viewed: | 135 times | | Topic: | Buying | |
|
| I placed a few orders from LEGO.com that gave the trifecta of "gift(s) with
purchase" of the rabbit, chinese new year and houses of the world. If these
are only offered for a two week period - and they have a 60 day back order -
will I get the ones on the order or the ones during the week of shipment?
|
|
| Author: | ghyde | | Posted: | Jan 19, 2023 18:44 | | Subject: | Re: Oops I don't have those minifigs I just added | | Viewed: | 52 times | | Topic: | Buying | |
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| In Buying, garbanzo writes:
| | I got a wanted list notification for some new minifigs I've been wanting.
Price was right, so I bought and paid.
Five minutes later the seller cancels the order, says the minifigs were uploaded
in error. They're the only parts the seller has added in several days.
I want to give the seller the benefit of the doubt here, but I'm suspicious.
How easy is it to accidentally log in and add three of a hot new minifig to your
store?
|
You didn't mention if he refunded your payment, if he didn't, you should
retract it before he gets away with the money!
Cheers ...
ghyde
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| Author: | Darth_Smithy | | Posted: | Jan 19, 2023 17:56 | | Subject: | Re: Oops I don't have those minifigs I just added | | Viewed: | 42 times | | Topic: | Buying | |
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| In Buying, garbanzo writes:
| | I got a wanted list notification for some new minifigs I've been wanting.
Price was right, so I bought and paid.
Five minutes later the seller cancels the order, says the minifigs were uploaded
in error. They're the only parts the seller has added in several days.
I want to give the seller the benefit of the doubt here, but I'm suspicious.
How easy is it to accidentally log in and add three of a hot new minifig to your
store?
|
Maybe he meant to add them to his collection.
|
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| Author: | garbanzo | | Posted: | Jan 19, 2023 17:55 | | Subject: | Oops I don't have those minifigs I just added | | Viewed: | 140 times | | Topic: | Buying | |
|
| I got a wanted list notification for some new minifigs I've been wanting.
Price was right, so I bought and paid.
Five minutes later the seller cancels the order, says the minifigs were uploaded
in error. They're the only parts the seller has added in several days.
I want to give the seller the benefit of the doubt here, but I'm suspicious.
How easy is it to accidentally log in and add three of a hot new minifig to your
store?
|
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| Author: | SylvainLS | | Posted: | Jan 19, 2023 14:13 | | Subject: | Re: seller is off | | Viewed: | 58 times | | Topic: | Buying | |
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| In Buying, Nicolasamico37 writes:
| | As you said, there are a few nuances in French
|
There’s some in English too… but less in Globish
| | And I wrote YOU SHOULD, not YOU MUST !
|
Well, it removes a few possible back-translations / nuances but then again, it’s
not obvious whether someone (sender or receiver) uses English or Globish / understands
all the nuances.
| | I sent him a message back, with a bit of apologies... But I was wondering if
I should remember him that as a seller here, he also has obligations ?
|
(‘Remind,’ in modern English, not ‘remember’ )
I would let it go: they are obviously not in a mood to receive advices, however
they are expressed.
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| Author: | Nicolasamico37 | | Posted: | Jan 19, 2023 13:39 | | Subject: | Re: seller is off | | Viewed: | 63 times | | Topic: | Buying | |
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| As you said, there are a few nuances in French
And I wrote YOU SHOULD, not YOU MUST !
I sent him a message back, with a bit of apologies... But I was wondering if
I should remember him that as a seller here, he also has obligations ?
|
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| Author: | yorbrick | | Posted: | Jan 19, 2023 12:25 | | Subject: | Re: seller is off | | Viewed: | 48 times | | Topic: | Buying | |
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| | | I think the seller, even in this case, could have the time to close his shop
at e certain time.
It only takes a few seconds.
A few years ago I was hospitalized for a severe problem, in sickbed I took the
time to close my shop and e-mail the handfull of buyers to ask what they preferred,
cancelling the order or wait for an uncertain time.
Although the seller can be forgiven to not think about this immediately he could’ve
taken action and responded nicely to the OP with his fair and kind question.
|
Yes, the seller should really close their store. It is easy and won't lead
to a backlog of orders or bad feedback for not invoicing or shipping.
But then, as a seller it can be annoying to be told by someone else you should
do things their way and not your way. Obviously here it was meant as friendly
advice to stop other buyers getting annoyed at a lack of service and there are
far worse things that some buyers feel the need to try to impose on sellers.
|
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| Author: | SylvainLS | | Posted: | Jan 19, 2023 11:47 | | Subject: | Re: seller is off | | Viewed: | 58 times | | Topic: | Buying | |
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| In Buying, jennnifer writes:
| | I agree with you that your seller is way out of line.
I would just mention that, human nature being what it is, you should always expect
a defensive or negative reply when you tell anyone: 'You should...!"
Good luck,
Jen
|
You shouldn’t say “you should…!”!
As both buyer and seller are French, I suppose they spoke French and so there
should be less of a language barrier.
There’s several nuances in French that can be reduced to “you should…!” in Globish.
For starters, there’s “tu” (singular & colloquial you) or “vous” (politeness
plural) or the impersonal “ça” (it, but then it would translate to “it should”)
or the impersonal “il” (similar to “it should” but translates to “you should”).
Then there’s the tense: present (obligation) or conditional (advice).
So it’s hard to judge just on a translation what could have triggered that answer.
Also, these social codes are not always understood or shared and it seems the
seller is under stress at the moment.
I mean, the answer is still out of line but it may not just be the exclamation
point 
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| Author: | tonnic | | Posted: | Jan 19, 2023 09:38 | | Subject: | Re: seller is off | | Viewed: | 56 times | | Topic: | Buying | |
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| In Buying, BricksOfFaith writes:
| | Given the circumstances, I would apologize and explain you weren’t attempting
to be rude, and it was only a bit of friendly advice! That’ll hopefully ease
up the tension and it will all play out alright!
Hope this helps! 😊
-Bricks of Faith
|
Apologize? The buyer?
I think the seller, even in this case, could have the time to close his shop
at e certain time.
It only takes a few seconds.
A few years ago I was hospitalized for a severe problem, in sickbed I took the
time to close my shop and e-mail the handfull of buyers to ask what they preferred,
cancelling the order or wait for an uncertain time.
Although the seller can be forgiven to not think about this immediately he could’ve
taken action and responded nicely to the OP with his fair and kind question.
|
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| Author: | BricksOfFaith | | Posted: | Jan 19, 2023 09:23 | | Subject: | Re: seller is off | | Viewed: | 43 times | | Topic: | Buying | |
|
| Given the circumstances, I would apologize and explain you weren’t attempting
to be rude, and it was only a bit of friendly advice! That’ll hopefully ease
up the tension and it will all play out alright!
Hope this helps! 😊
-Bricks of Faith
|
|
| Author: | jennnifer | | Posted: | Jan 19, 2023 08:42 | | Subject: | Re: seller is off | | Viewed: | 62 times | | Topic: | Buying | |
|
| I agree with you that your seller is way out of line.
I would just mention that, human nature being what it is, you should always expect
a defensive or negative reply when you tell anyone: 'You should...!"
Good luck,
Jen
In Buying, Nicolasamico37 writes:
| | Hi,
I placed an order yesterday on a French store.
The seller wrote to me to tell me that he is in Portugal until the end of March
and that he will therefore not be able to take care of the order before. He therefore
proposes to me either to cancel it, or to keep it despite the wait.
I tell him that I would have preferred to know before placing my order but that
nevertheless I will keep it since I need a few pieces. I also advised him to
indicate it on his shop.
Here is my message:
"Hello,
Indeed, I would have preferred to know before ordering. You should put it big
on your homepage!
I will keep my order since I need some parts.
Nicholas"
I don't think I was rude, I advised him to make an announcement about his
absence to avoid possible problems with buyers.
Here is his response:
"Good evening, the fact of having ordered does not oblige me to be at your
disposal...
Also, the exclamation mark on your answer, I don't like either.
Sorry, I'm away because my father is sick, I have to be there for him.
Frankly, no one who has purchased from my store has ever sent me a response like
yours."
I find his answer quite rude.
On the one hand, concerning his family, I cannot know. I do not blame him.
On the other hand, I advised him to at least indicate his absence on his shop
and he took the exclamation point at the end of my sentence very badly...
Then, as a seller, even if indeed he is not at my disposal, if he cannot manage
his shop during his absence, therefore if he is not currently able to satisfy
the needs of his "customers", he shouldn't keep it open.
I don't really know what to do...
Nicolas
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|
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| Author: | LeeGo73 | | Posted: | Jan 19, 2023 05:21 | | Subject: | Re: seller is off | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, Nicolasamico37 writes:
| | Hi,
I placed an order yesterday on a French store.
The seller wrote to me to tell me that he is in Portugal until the end of March
and that he will therefore not be able to take care of the order before. He therefore
proposes to me either to cancel it, or to keep it despite the wait.
I tell him that I would have preferred to know before placing my order but that
nevertheless I will keep it since I need a few pieces. I also advised him to
indicate it on his shop.
Here is my message:
"Hello,
Indeed, I would have preferred to know before ordering. You should put it big
on your homepage!
I will keep my order since I need some parts.
Nicholas"
I don't think I was rude, I advised him to make an announcement about his
absence to avoid possible problems with buyers.
Here is his response:
"Good evening, the fact of having ordered does not oblige me to be at your
disposal...
Also, the exclamation mark on your answer, I don't like either.
Sorry, I'm away because my father is sick, I have to be there for him.
Frankly, no one who has purchased from my store has ever sent me a response like
yours."
I find his answer quite rude.
On the one hand, concerning his family, I cannot know. I do not blame him.
On the other hand, I advised him to at least indicate his absence on his shop
and he took the exclamation point at the end of my sentence very badly...
Then, as a seller, even if indeed he is not at my disposal, if he cannot manage
his shop during his absence, therefore if he is not currently able to satisfy
the needs of his "customers", he shouldn't keep it open.
I don't really know what to do...
Nicolas
|
Seller should have closed shop, but did you already pay for the order?
|
|
| Author: | yorbrick | | Posted: | Jan 19, 2023 04:03 | | Subject: | Re: seller is off | | Viewed: | 63 times | | Topic: | Buying | |
|
| | | I don't really know what to do...
|
Cancel or wait.
If you can't wait then cancel. If you cannot buy the same order elsewhere
then wait.
|
|
| Author: | Nubs_Select | | Posted: | Jan 19, 2023 03:00 | | Subject: | Re: seller is off | | Viewed: | 68 times | | Topic: | Buying | |
|
| In Buying, Nicolasamico37 writes:
| | Hi,
I placed an order yesterday on a French store.
The seller wrote to me to tell me that he is in Portugal until the end of March
and that he will therefore not be able to take care of the order before. He therefore
proposes to me either to cancel it, or to keep it despite the wait.
I tell him that I would have preferred to know before placing my order but that
nevertheless I will keep it since I need a few pieces. I also advised him to
indicate it on his shop.
Here is my message:
"Hello,
Indeed, I would have preferred to know before ordering. You should put it big
on your homepage!
I will keep my order since I need some parts.
Nicholas"
I don't think I was rude, I advised him to make an announcement about his
absence to avoid possible problems with buyers.
Here is his response:
"Good evening, the fact of having ordered does not oblige me to be at your
disposal...
Also, the exclamation mark on your answer, I don't like either.
Sorry, I'm away because my father is sick, I have to be there for him.
Frankly, no one who has purchased from my store has ever sent me a response like
yours."
I find his answer quite rude.
On the one hand, concerning his family, I cannot know. I do not blame him.
On the other hand, I advised him to at least indicate his absence on his shop
and he took the exclamation point at the end of my sentence very badly...
Then, as a seller, even if indeed he is not at my disposal, if he cannot manage
his shop during his absence, therefore if he is not currently able to satisfy
the needs of his "customers", he shouldn't keep it open.
I don't really know what to do...
Nicolas
|
Ya sometimes punctuation can be taken out of context in messages online since
you cant actually hear the person saying it so it would be my guess if something
is happening with his father he probably just was in a bad mood and mindset and
read the message wrong and wasn’t happy. It’s unfortunate that stuff like that
happens
|
|
| Author: | Nicolasamico37 | | Posted: | Jan 19, 2023 02:54 | | Subject: | seller is off | | Viewed: | 208 times | | Topic: | Buying | |
|
| Hi,
I placed an order yesterday on a French store.
The seller wrote to me to tell me that he is in Portugal until the end of March
and that he will therefore not be able to take care of the order before. He therefore
proposes to me either to cancel it, or to keep it despite the wait.
I tell him that I would have preferred to know before placing my order but that
nevertheless I will keep it since I need a few pieces. I also advised him to
indicate it on his shop.
Here is my message:
"Hello,
Indeed, I would have preferred to know before ordering. You should put it big
on your homepage!
I will keep my order since I need some parts.
Nicholas"
I don't think I was rude, I advised him to make an announcement about his
absence to avoid possible problems with buyers.
Here is his response:
"Good evening, the fact of having ordered does not oblige me to be at your
disposal...
Also, the exclamation mark on your answer, I don't like either.
Sorry, I'm away because my father is sick, I have to be there for him.
Frankly, no one who has purchased from my store has ever sent me a response like
yours."
I find his answer quite rude.
On the one hand, concerning his family, I cannot know. I do not blame him.
On the other hand, I advised him to at least indicate his absence on his shop
and he took the exclamation point at the end of my sentence very badly...
Then, as a seller, even if indeed he is not at my disposal, if he cannot manage
his shop during his absence, therefore if he is not currently able to satisfy
the needs of his "customers", he shouldn't keep it open.
I don't really know what to do...
Nicolas
|
|
| Author: | namenick123 | | Posted: | Jan 18, 2023 22:21 | | Subject: | Re: Large Orders | | Viewed: | 42 times | | Topic: | Buying | |
|
| If you go into the wanted list, there's a button in the upper right called
"apply order." After clicking it, you can then select the specific order
you wish to apply and it will update the number on hand for that order. It will
provide an intermediate screen which will allow you to adjust or remove items
you don't wish to apply to that wanted list. If you use that wanted list
again, the algorithm will only look for the remaining pieces, not the original
amount.
Hope this makes sense.
|
|
| Author: | Nubs_Select | | Posted: | Jan 18, 2023 21:11 | | Subject: | Re: Large Orders | | Viewed: | 27 times | | Topic: | Buying | |
|
| In Buying, Bigguy7713 writes:
| | When purchasing an entire wanted list. Will it remove the items from my list
once I have bought them so that I can tell which ones I still have to purchase?
Hope that makes sense. Thanks in advance.
|
don't think so but you can remove them quickly on the order forum
|
|
| Author: | Bigguy7713 | | Posted: | Jan 18, 2023 21:08 | | Subject: | Large Orders | | Viewed: | 132 times | | Topic: | Buying | |
|
| When purchasing an entire wanted list. Will it remove the items from my list
once I have bought them so that I can tell which ones I still have to purchase?
Hope that makes sense. Thanks in advance.
|
|
| Author: | 1001bricks | | Posted: | Jan 17, 2023 10:52 | | Subject: | Re: taking items off my store from own own wanted | | Viewed: | 38 times | | Topic: | Buying | |
|
| In Buying, pugwilfy writes:
| | In Buying, Nicolasamico37 writes:
| | You're right, that works well.
I did it for a set I wanted to complete and discovered I have a few parts on
my store... I removed them from sale and used them for me.
|
you can't actually buy from yourself though so only way to remove them is
to manually remove them.
|
No, there's easier: BrickStore, free, open-source.
You can remove any wanted-list (including yours) from your shop in a few clicks.
PM me for help.
|
|
| Author: | Ossdorp | | Posted: | Jan 17, 2023 10:52 | | Subject: | Re: taking items off my store from own own wanted | | Viewed: | 24 times | | Topic: | Buying | |
|
| Then you pay Bricklink fee for your own stuff.
In Buying, pugwilfy writes:
| | In Buying, Nicolasamico37 writes:
| | You're right, that works well.
I did it for a set I wanted to complete and discovered I have a few parts on
my store... I removed them from sale and used them for me.
|
you can't actually buy from yourself though so only way to remove them is
to manually remove them.
Where as if you create a new account, put a manual invoice through you can actually
make bricklink take those items out of your store automatically.
|
|
|
| Author: | pugwilfy | | Posted: | Jan 17, 2023 10:38 | | Subject: | Re: taking items off my store from own own wanted | | Viewed: | 29 times | | Topic: | Buying | |
|
| In Buying, Nicolasamico37 writes:
| | You're right, that works well.
I did it for a set I wanted to complete and discovered I have a few parts on
my store... I removed them from sale and used them for me.
|
you can't actually buy from yourself though so only way to remove them is
to manually remove them.
Where as if you create a new account, put a manual invoice through you can actually
make bricklink take those items out of your store automatically.
|
|
| Author: | Nicolasamico37 | | Posted: | Jan 17, 2023 10:07 | | Subject: | Re: taking items off my store from own own wanted | | Viewed: | 33 times | | Topic: | Buying | |
|
| You're right, that works well.
I did it for a set I wanted to complete and discovered I have a few parts on
my store... I removed them from sale and used them for me.
|
| Author: | Ossdorp | | Posted: | Jan 17, 2023 10:04 | | Subject: | Re: taking items off my store from own own wanted | | Viewed: | 35 times | | Topic: | Buying | |
|
| If you create a wanted list you can go to view your own shop and click on the
tab: wanted list.
That will do it I think.
Tim
In Buying, pugwilfy writes:
| | Hey all,
i might be being silly here, but i cant find an option when i create a wanted
list, to check off items i have in my own store.
Is it possible to do this without creating a new account?
|
|
| Author: | pugwilfy | | Posted: | Jan 17, 2023 09:59 | | Subject: | taking items off my store from own own wanted | | Viewed: | 73 times | | Topic: | Buying | |
|
| Hey all,
i might be being silly here, but i cant find an option when i create a wanted
list, to check off items i have in my own store.
Is it possible to do this without creating a new account?
|
| Author: | jbroman | | Posted: | Jan 15, 2023 02:52 | | Subject: | Re: Administration | | Viewed: | 84 times | | Topic: | Buying | |
|
| In Buying, MarshMan80 writes:
| | Good day administration. I have a buyer that is blackmailing me and if you could
reach out to me ASAP I would appreciate that.
Marshal
|
You can also report the member here:
https://www.bricklink.com/problemMember.asp
|
| Author: | MarshMan80 | | Posted: | Jan 15, 2023 01:30 | | Subject: | Administration | | Viewed: | 162 times | | Topic: | Buying | |
|
| Good day administration. I have a buyer that is blackmailing me and if you could
reach out to me ASAP I would appreciate that.
Marshal
|
|
| Author: | infinibrix | | Posted: | Jan 13, 2023 20:03 | | Subject: | Re: Still prevalent today... | | Viewed: | 78 times | | Topic: | Buying | |
|
| In Buying, jennnifer writes:
| | In Buying, infinibrix writes:
| |
A single combined shipping/handling fee makes it simple to understand and so
what’s to be peeved about? Almost anywhere you buy from online operates there
shipping charge in this way and as long as it’s not extortionately above actual
shipping cost then I see no problem!
|
My peeve isn't that sellers are combining costs. It's when they claim
they charge no fees and add a handling fee into the shipping cost. It's the
claim that irks me, not the process.
I say: I charge actual postage cost + $1 fee for handling: $4.99
Other sellers say: No Fees here! Shipping cost: $4.99
If you are charging no fees, then the order is the LEGO plus postage only.
Jen
|
Whats the difference? I really don't get your point because a shipping charge
is a shipping charge regardless of whether the seller chooses to include a small
amount of handling in that charge or not. One seller may charge $4 shipping whilst
another may charge $6 shipping but they're still just an upfront shipping
charge and unrelated to any other hidden or added fee that you or a buyer may
later take issue with!
When a seller claims "No Fees" it very much relates to any hidden fees
beyond that of the basic shipping/handling charge which every buyer already anticipates
and appreciates having to pay. This chosen shipping/handling charge amount can
vary between sellers (within reason!) and so to be concerned over delving so
heavily into the way a seller words and merges their shipping charge is just
being overly pedantic over something that the buyer really doesn't care too
much about!
The buyer just wants to know your total shipping charge, they don't need
to know a breakdown of how you came to decide upon that shipping charge as with
that logic you may as well also disclose to them how much you paid for your parts
and how much profit you're making from the sale of each of those parts!?
|
|
| Author: | qwertyboy | | Posted: | Jan 13, 2023 16:26 | | Subject: | Re: Still prevalent today... | | Viewed: | 40 times | | Topic: | Buying | |
|
| In Buying, LeeGo73 writes:
| | 'just put the charges into the prices' would include the fees for paypal
I assume.
This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?
|
Some sellers put in an additional fee to cover stuff like driving to the post
office. Pretty much anyone else agrees these costs should just be considered
overhead, and be covered in the price of the product. Then you get a request
for local pick-up, which obviously doesn't need that drive. Are you suggesting
pricing-including-travel-costs is now unfair to the person doing local pick-up?
Keep things simple, don't stack on fees but offer price-of-product plus shipping
cost.
My CAD 0.02 (for free).
Niek.
|
|
| Author: | 1001bricks | | Posted: | Jan 13, 2023 15:14 | | Subject: | Re: Still prevalent today... | | Viewed: | 46 times | | Topic: | Buying | |
|
| | | Imagine a Bricklink where sellers could make up their own fictional and inflated
exchange rates to convert from USD to their native currency when invoicing
|
Isn't it exactly what PayPal does?
I'm off to bed, still sick, freaking flu...
|
|
| Author: | Nubs_Select | | Posted: | Jan 13, 2023 14:59 | | Subject: | Re: Still prevalent today... | | Viewed: | 35 times | | Topic: | Buying | |
|
| In Buying, BricksThatStick writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
Could be worse...
Imagine a Bricklink where sellers could make up their own fictional and inflated
exchange rates to convert from USD to their native currency when invoicing
|
|
|
| Author: | BricksThatStick | | Posted: | Jan 13, 2023 14:53 | | Subject: | Re: Still prevalent today... | | Viewed: | 46 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
Could be worse...
Imagine a Bricklink where sellers could make up their own fictional and inflated
exchange rates to convert from USD to their native currency when invoicing
|
|
| Author: | jennnifer | | Posted: | Jan 13, 2023 13:37 | | Subject: | Re: Still prevalent today... | | Viewed: | 50 times | | Topic: | Buying | |
|
| In Buying, infinibrix writes:
| |
A single combined shipping/handling fee makes it simple to understand and so
what’s to be peeved about? Almost anywhere you buy from online operates there
shipping charge in this way and as long as it’s not extortionately above actual
shipping cost then I see no problem!
|
My peeve isn't that sellers are combining costs. It's when they claim
they charge no fees and add a handling fee into the shipping cost. It's the
claim that irks me, not the process.
I say: I charge actual postage cost + $1 fee for handling: $4.99
Other sellers say: No Fees here! Shipping cost: $4.99
If you are charging no fees, then the order is the LEGO plus postage only.
Jen
|
|
| Author: | WhiteHorseMatt | | Posted: | Jan 13, 2023 12:10 | | Subject: | Re: Still prevalent today... | | Viewed: | 38 times | | Topic: | Buying | |
|
| In Buying, Rob_and_Shelagh writes:
| | In Buying, peregrinator writes:
| | In Buying, infinibrix writes:
| | Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."
*queue for the UK folks
|
If we charged for queuing in the UK everything would be unafordable
|
But we would still do it, and tut under our breath at those who do not.
|
|
| Author: | Nubs_Select | | Posted: | Jan 13, 2023 11:57 | | Subject: | Re: Still prevalent today... | | Viewed: | 30 times | | Topic: | Buying | |
|
| In Buying, 1001bricks writes:
| | In Buying, peregrinator writes:
| | In Buying, infinibrix writes:
| | Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."
|
For such discussions, Timothy Smith invented 15 years ago the "Stamp licking
fee"
|
don’t forget the fee for the time it takes to calculate and add the fee
to the order
|
|
| Author: | 1001bricks | | Posted: | Jan 13, 2023 11:49 | | Subject: | Re: Still prevalent today... | | Viewed: | 27 times | | Topic: | Buying | |
|
| In Buying, peregrinator writes:
| | In Buying, infinibrix writes:
| | Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."
|
For such discussions, Timothy Smith invented 15 years ago the "Stamp licking
fee"
|
|
| Author: | manganschlamm | | Posted: | Jan 13, 2023 11:23 | | Subject: | Re: Still prevalent today... | | Viewed: | 38 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
Be happy that the seller does not charge some absurd lot limit or lot size or
whatever lot fee that is not explained properly in the terms.
|
|
| Author: | yorbrick | | Posted: | Jan 13, 2023 11:16 | | Subject: | Re: Still prevalent today... | | Viewed: | 33 times | | Topic: | Buying | |
|
| | | This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?
Sellers who are not charging additional fees, but rather hide these in inflated
shipping costs or increased part prices are actually overcharging buyers who
pay with payment methods without cost (like IBAN).
|
If the vast majority of your buyers pay with IBAN, I can understand you wanting
to keep your prices low for them and then inflating prices for other buyers to
cover the PP fee. It is then how many other buyers do you put off because you
charge them more than the advertised price because they cannot pay by IBAN or
simply want to buy from a business rather than through a more personal transaction
like a bank transfer.
When I see a UK seller charging paypal fees, I normally least favourite the store.
I cannot be bothered to work out extra costs or start building a cart before
realising they charge more once you factor the paypal fees in. It is simpler
to just ignore the store as there are plenty of others. If they later decide
to stop doing it, I still ignore them as I don't go back and review least
favourites. First impressions matter.
| | Automatic checkout makes all costs clear before you place the order. But unfortunately
it's not possible in BL to add fees based on a payment method that combines
a fixed value and % of total order. It is possible for the % of total order part,
it's the fixed value that cannot be added for any given payment method.
|
Add the fixed charge to the postage costs. Or add a portion of it to the postage
costs, based on how many people use paypal.
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 11:03 | | Subject: | Re: Still prevalent today... | | Viewed: | 33 times | | Topic: | Buying | |
|
| In Buying, peregrinator writes:
| | In Buying, infinibrix writes:
| | Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."
*queue for the UK folks
|
If we charged for queuing in the UK everything would be unafordable
|
|
| Author: | peregrinator | | Posted: | Jan 13, 2023 11:00 | | Subject: | Re: Still prevalent today... | | Viewed: | 31 times | | Topic: | Buying | |
|
| In Buying, infinibrix writes:
| | Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."
*queue for the UK folks
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 10:57 | | Subject: | Re: Still prevalent today... | | Viewed: | 28 times | | Topic: | Buying | |
|
| In Buying, infinibrix writes:
| | In Buying, Rob_and_Shelagh writes:
| | In Buying, zorbanj writes:
| | I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).
When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.
|
Nobody really needs to know the breakdown of the price, we don't breakdown the Lego into cost price, sorting and listing cost, storage cost, heat light and power, profit...
|
Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
LOL, I can think of a few more! Really the loser in this is BL as they only earn
fees on the sale of the Lego. The customer pays the invoice price however that
is broken down but as you say it just makes it harder for the buyer to arrive
at the buying decision so we (you and us alike) try and make it easy for him
and cut out all the complicated nonsense
Robert
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 10:51 | | Subject: | Re: Still prevalent today... | | Viewed: | 31 times | | Topic: | Buying | |
|
| In Buying, infinibrix writes:
| | Your massively over thinking it.... I don't think many sellers are necessarily
sitting there with a calculator and adding 5% to each part to cover paypal fees,
3% to cover Bricklink fees and whatever % to cover picking and processing time.
At the end of the day A seller doesn't need any particular reason to justify
how much they charge on any given part from one week to another and so to assume
paypal fees are having a big influence over a sellers pricing strategy is rarely
the case. For instance if a seller increased their parts by 20% overnight would
there need to be a justified explanation as to their reasoning for doing so?
All sellers set their prices differently anyway?
The simple argument being made is that if a seller isn't happy with the profits
being made after fees then simply increase your prices to compensate rather than
trying to add fees after purchase as there is no justified reason for doing so
and the only reason sellers continue with this poor practice is because they
know it gives buyers the false perception that they are cheaper than they in
fact are!
|
Exactly that.
Also, another way we look at Paypal fees is: "does offering Paypal make us
more extra profit after paying the costs that if we did not offer Paypal?
For us the answer is yes so the Paypal fees are self-funding.
Same as "does selling on BL and paying BL fees generate more profit than
not selling on BL?".
Obviously yes otherwise we would not still be here after all these years.
Robert
|
|
| Author: | infinibrix | | Posted: | Jan 13, 2023 10:41 | | Subject: | Re: Still prevalent today... | | Viewed: | 35 times | | Topic: | Buying | |
|
| In Buying, Rob_and_Shelagh writes:
| | In Buying, zorbanj writes:
| | I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).
When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.
|
Nobody really needs to know the breakdown of the price, we don't breakdown the Lego into cost price, sorting and listing cost, storage cost, heat light and power, profit...
|
Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!
|
|
| Author: | infinibrix | | Posted: | Jan 13, 2023 10:34 | | Subject: | Re: Still prevalent today... | | Viewed: | 31 times | | Topic: | Buying | |
|
| In Buying, LeeGo73 writes:
| | In Buying, Rob_and_Shelagh writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
For all my time here, this has been the biggest issue raised by buyers on the
forum.
Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.
That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Robert
|
'just put the charges into the prices' would include the fees for paypal
I assume.
This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?
Sellers who are not charging additional fees, but rather hide these in inflated
shipping costs or increased part prices are actually overcharging buyers who
pay with payment methods without cost (like IBAN).
Automatic checkout makes all costs clear before you place the order. But unfortunately
it's not possible in BL to add fees based on a payment method that combines
a fixed value and % of total order. It is possible for the % of total order part,
it's the fixed value that cannot be added for any given payment method.
|
Your massively over thinking it.... I don't think many sellers are necessarily
sitting there with a calculator and adding 5% to each part to cover paypal fees,
3% to cover Bricklink fees and whatever % to cover picking and processing time.
At the end of the day A seller doesn't need any particular reason to justify
how much they charge on any given part from one week to another and so to assume
paypal fees are having a big influence over a sellers pricing strategy is rarely
the case. For instance if a seller increased their parts by 20% overnight would
there need to be a justified explanation as to their reasoning for doing so?
All sellers set their prices differently anyway?
The simple argument being made is that if a seller isn't happy with the profits
being made after fees then simply increase your prices to compensate rather than
trying to add fees after purchase as there is no justified reason for doing so
and the only reason sellers continue with this poor practice is because they
know it gives buyers the false perception that they are cheaper than they in
fact are!
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 10:14 | | Subject: | Re: Still prevalent today... | | Viewed: | 32 times | | Topic: | Buying | |
|
| In Buying, zorbanj writes:
| | I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).
When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.
|
Terminology varies. Shipping is commonly referred to here as P&P (postage and
packing). But yes, the important number for the customer is the "total shipping
price". Postage is just one of the costs to the seller. Nobody really needs
to know the breakdown of the price, we don't breakdown the Lego into cost
price, sorting and listing cost, storage cost, heat light and power, profit...
we just quote the price. What the customer needs to know is the price of his
order including shipping so he can compare it to the price offered elsewhere
(as well as considering other non-price factors in his sourcing decision).
Robert
|
|
| Author: | zorbanj | | Posted: | Jan 13, 2023 10:05 | | Subject: | Re: Still prevalent today... | | Viewed: | 35 times | | Topic: | Buying | |
|
| I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).
When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.
In Buying, jennnifer writes:
| |
My pet peeve is sellers who claim 'No fees!' and then inflate the postage
costs. If you are adding your 'handling' charges into the shipping charge,
then you are charging a fee just like the rest of us.
Jen
|
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 09:55 | | Subject: | Re: Still prevalent today... | | Viewed: | 36 times | | Topic: | Buying | |
|
| In Buying, infinibrix writes:
| | Implementing the cost of packing materials and/or a small handling fee into your
shipping cost is standard business practice! We all know that it costs the seller
more than just the actual shipping cost to process the buyers order and so it
stands to reason not to expect to only pay the exact shipping cost? The buyer
only needs to know and wants to know a flat rate shipping/handling fee, they
don’t need to know or care to know an in depth breakdown of Shipping cost, packing
materials, processing time etc etc..
A single combined shipping/handling fee makes it simple to understand and so
what’s to be peeved about? Almost anywhere you buy from online operates there
shipping charge in this way and as long as it’s not extortionately above actual
shipping cost then I see no problem!
|
Agreed and as long as it is clearly stated. Usually the price of the Lego is
more than the shipping but nobody seems interested in the seller breaking down
the price charged for the Lego
Robert
|
|
| Author: | infinibrix | | Posted: | Jan 13, 2023 09:45 | | Subject: | Re: Still prevalent today... | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, jennnifer writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
My pet peeve is sellers who claim 'No fees!' and then inflate the postage
costs. If you are adding your 'handling' charges into the shipping charge,
then you are charging a fee just like the rest of us.
Jen
|
Implementing the cost of packing materials and/or a small handling fee into your
shipping cost is standard business practice! We all know that it costs the seller
more than just the actual shipping cost to process the buyers order and so it
stands to reason not to expect to only pay the exact shipping cost? The buyer
only needs to know and wants to know a flat rate shipping/handling fee, they
don’t need to know or care to know an in depth breakdown of Shipping cost, packing
materials, processing time etc etc..
A single combined shipping/handling fee makes it simple to understand and so
what’s to be peeved about? Almost anywhere you buy from online operates there
shipping charge in this way and as long as it’s not extortionately above actual
shipping cost then I see no problem!
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 09:43 | | Subject: | Re: Still prevalent today... | | Viewed: | 32 times | | Topic: | Buying | |
|
| In Buying, LeeGo73 writes:
| | In Buying, Rob_and_Shelagh writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
For all my time here, this has been the biggest issue raised by buyers on the
forum.
Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.
That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Robert
|
'just put the charges into the prices' would include the fees for paypal
I assume.
This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?
Sellers who are not charging additional fees, but rather hide these in inflated
shipping costs or increased part prices are actually overcharging buyers who
pay with payment methods without cost (like IBAN).
Automatic checkout makes all costs clear before you place the order. But unfortunately
it's not possible in BL to add fees based on a payment method that combines
a fixed value and % of total order. It is possible for the % of total order part,
it's the fixed value that cannot be added for any given payment method.
|
We see Paypal fees just as an overhead, like a cost you pay for attracting the
order by offering Paypal. Typical part price might be 10pence, it is not possible
to even think about adding 0.03p to the price of the part to cover fees, rounded
to the nearest penny my part price will still be 10pence. If I were selling expensive
sets, OK 3% might make a small difference but I would still eat the cost, it
would not impact my prices, just my net profit.
Robert
|
|
| Author: | LeeGo73 | | Posted: | Jan 13, 2023 09:34 | | Subject: | Re: Still prevalent today... | | Viewed: | 41 times | | Topic: | Buying | |
|
| In Buying, Rob_and_Shelagh writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
For all my time here, this has been the biggest issue raised by buyers on the
forum.
Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.
That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Robert
|
'just put the charges into the prices' would include the fees for paypal
I assume.
This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?
Sellers who are not charging additional fees, but rather hide these in inflated
shipping costs or increased part prices are actually overcharging buyers who
pay with payment methods without cost (like IBAN).
Automatic checkout makes all costs clear before you place the order. But unfortunately
it's not possible in BL to add fees based on a payment method that combines
a fixed value and % of total order. It is possible for the % of total order part,
it's the fixed value that cannot be added for any given payment method.
|
|
| Author: | jennnifer | | Posted: | Jan 13, 2023 07:50 | | Subject: | Re: Still prevalent today... | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
My pet peeve is sellers who claim 'No fees!' and then inflate the postage
costs. If you are adding your 'handling' charges into the shipping charge,
then you are charging a fee just like the rest of us.
Jen
|
|
| Author: | infinibrix | | Posted: | Jan 13, 2023 07:17 | | Subject: | Re: Still prevalent today... | | Viewed: | 44 times | | Topic: | Buying | |
|
| In Buying, Rob_and_Shelagh writes:
| | Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.
|
Well yes I've been calling on this for a long time and that's coming
from someone who only manually invoices. Since I don't add anything other
than my flat rate shipping/handling fee I simply quote a reasonable price and
rarely have any complaints. If anyone was unhappy I would always give them the
option to cancel!
| | That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
|
Exactly, adding all those extra fees at the point of purchase is just a nonsense
and done for no other reason than to appear at the top of the best price results
which is misleading. Why Bricklink still continues to allows this is beyond me?
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 07:08 | | Subject: | Re: Still prevalent today... | | Viewed: | 36 times | | Topic: | Buying | |
|
| In Buying, EmblaRonja writes:
| | That said I agree with many others who say just put the charges into your
prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Ha ha - this isn't true for the most states in US you have your sales TAX
after that. In EU we don't - instead we have VAT included in sales price.
Just accept there are differences in a global market.
/Niclas
|
of course markets have their differences. That should not get in the way of the
buyer seeing the final price before he buys so he can compare the offers from
different markets easily before making an informed purchase decision.
Robert
|
|
| Author: | EmblaRonja | | Posted: | Jan 13, 2023 06:44 | | Subject: | Re: Still prevalent today... | | Viewed: | 35 times | | Topic: | Buying | |
|
| That said I agree with many others who say just put the charges into your
prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Ha ha - this isn't true for the most states in US you have your sales TAX
after that. In EU we don't - instead we have VAT included in sales price.
Just accept there are differences in a global market.
/Niclas
|
|
| Author: | Rob_and_Shelagh | | Posted: | Jan 13, 2023 06:11 | | Subject: | Re: Still prevalent today... | | Viewed: | 52 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
For all my time here, this has been the biggest issue raised by buyers on the
forum.
Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.
That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.
Robert
|
|
| Author: | yorbrick | | Posted: | Jan 13, 2023 05:43 | | Subject: | Re: Still prevalent today... | | Viewed: | 36 times | | Topic: | Buying | |
|
| | | What happens if the seller decides to change his approach tommorrow and includes
the paypal fees and/or handling & packing fees (partially) into the price of
the parts? Maybe even in combination with a minimum order amount.
Your note on the seller is now outdated and incorrect and might make you decide
not to buy the parts and miss out on a good deal.
|
It is just a note so they can check. If 5% or so is going to make them miss out
on buying from that store, then it wasn't that good a deal anyway.
|
|
| Author: | LeeGo73 | | Posted: | Jan 13, 2023 05:28 | | Subject: | Re: Still prevalent today... | | Viewed: | 41 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | In Buying, LeeGo73 writes:
| | In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
Looks like your seller charges €1,50 handling & packing and 5% for paypal cost.
Did the terms of the seller mention this?
Could you have calculated the shipping costs upfront, based on the information
available on the terms page?
€18,30 looks a bit high for shipping , but perhaps the seller makes insurance
above a certain order amount mandatory. This could increase shipping cost as
sometimes it's not possible to get insurance with smaller (cheap) parcels.
Was anything mentioned on the seller's terms page or during the order process?
|
It's possible, I don't know. I'll take another look. But I don't
have an advance degree in calculus nor do I wish to perform such tasks when
trying to enjoy the spending of my money.
That's just me, one that's been schooled by a successful salesman
(my father) to make it "painless for the buyer"
Though I am fully aware of how others around the world view such things. They
just sometimes don't align with my take.
Like I said to another within this thread "I'm fine with the buy and
don't exclude buying from the seller going forward. Only next time I'll
have notes to better understand the actual price"
Thanks for your input, nonetheless
-popsicle
|
Addition and estimating cost based on a percentage does not require an advance
degree in calculus I think.
What happens if the seller decides to change his approach tommorrow and includes
the paypal fees and/or handling & packing fees (partially) into the price of
the parts? Maybe even in combination with a minimum order amount.
Your note on the seller is now outdated and incorrect and might make you decide
not to buy the parts and miss out on a good deal.
|
|
| Author: | Nubs_Select | | Posted: | Jan 13, 2023 00:38 | | Subject: | Re: Still prevalent today... | | Viewed: | 40 times | | Topic: | Buying | |
|
| In Buying, TheBrickGuys writes:
| | Okay, I have the perfect solution for you. In your last post you stated that,
in part, you are "trying to enjoy the spending of my money". Well, it
just so happens, I really enjoy "receiving" money so if you enjoy spending
it and I enjoy receiving it, why not avoid all those pesky future headaches and
just do all your future BrickLink shopping in our store.
Heck, I'll even compliment you on how good looking you are and how very smart
you are after each and every sale to help make the whole "enjoy the spending
of my money" experience even that much more enjoyable!
Sound good?
Jim.
PS. I will even throw in free shipping on every 50th order. Well as long as it
is under 4 bucks.
|
|
|
| Author: | TheBrickGuys | | Posted: | Jan 13, 2023 00:33 | | Subject: | Re: Still prevalent today... | | Viewed: | 33 times | | Topic: | Buying | |
|
| Okay, I have the perfect solution for you. In your last post you stated that,
in part, you are "trying to enjoy the spending of my money". Well, it
just so happens, I really enjoy "receiving" money so if you enjoy spending
it and I enjoy receiving it, why not avoid all those pesky future headaches and
just do all your future BrickLink shopping in our store.
Heck, I'll even compliment you on how good looking you are and how very smart
you are after each and every sale to help make the whole "enjoy the spending
of my money" experience even that much more enjoyable!
Sound good?
Jim.
PS. I will even throw in free shipping on every 50th order. Well as long as it
is under 4 bucks.
|
|
| Author: | LeeGo73 | | Posted: | Jan 12, 2023 17:48 | | Subject: | Re: Still prevalent today... | | Viewed: | 59 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
|
Looks like your seller charges €1,50 handling & packing and 5% for paypal cost.
Did the terms of the seller mention this?
Could you have calculated the shipping costs upfront, based on the information
available on the terms page?
€18,30 looks a bit high for shipping , but perhaps the seller makes insurance
above a certain order amount mandatory. This could increase shipping cost as
sometimes it's not possible to get insurance with smaller (cheap) parcels.
Was anything mentioned on the seller's terms page or during the order process?
|
|
| Author: | yorbrick | | Posted: | Jan 12, 2023 14:29 | | Subject: | Re: Still prevalent today... | | Viewed: | 71 times | | Topic: | Buying | |
|
| In Buying, EmblaRonja writes:
| | Yeah - it's easy to sit in the country with the largest market in the world
nagging abut fees - not knowing anything about how it is elsewhere...
In Europe we have A LOT higher fees for PayPal than you in the states. And it
differ a lot! I pay everything between 7 to 15 % in PayPal fees for all my US
orders. But only charge 3,5 %.
|
How are you paying 15% for Paypal fees, you must be placing very small orders
for the effective paypal percentage fee to be that high. Even with currency exchange
and cross border fees, it is about 7.5% plus the smallish fixed fee 35c/30p.
.
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|
| Author: | EmblaRonja | | Posted: | Jan 12, 2023 13:51 | | Subject: | Re: Still prevalent today... | | Viewed: | 71 times | | Topic: | Buying | |
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| Yeah - it's easy to sit in the country with the largest market in the world
nagging abut fees - not knowing anything about how it is elsewhere...
In Europe we have A LOT higher fees for PayPal than you in the states. And it
differ a lot! I pay everything between 7 to 15 % in PayPal fees for all my US
orders. But only charge 3,5 %.
If I counted correctly you paid 7,6 % in fees. That sounds like a proper calculation
of a PayPal fee for that transaction.
What about charging no fees and instead have higher price on parts? Well in EU
we have better payment methods - without ANY fees for seller or buyer. So we
want to encourage our buyers to use them instead of PayPal. If we would instead
increase the part price then every customer would have to pay "fees"
(higher price) even if there wasn't any transaction fee. Not fair either,
don't you think?
Also most EU countries are able to ship a lot cheaper than you are in the states.
So you are able to make good deals in EU shops even with the fees. You did place
the order, right?
/Niclas
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| Author: | Mr_Rofl | | Posted: | Jan 12, 2023 13:44 | | Subject: | Re: Still prevalent today... | | Viewed: | 68 times | | Topic: | Buying | |
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| In Buying, popsicle writes:
| | the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.
Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns
In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.
I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.
-popsicle
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Is it really that terrible? With all the governments wanting a piece of the action
in international business. Probably paid via Paypal who charges on every cent
transfered (so also the tax piece) and requiring at least tracking.
Try to send this order by your standards back to Europe. Your shipping costs
also start with $14,95. Do you eat the paypal fee over the government tax (in
europe around 25%) and shipping yourself?
Do know, in Europe (or EU at least) there is a free cancallation for all orders
not picked up locally. So you can cancel your order if you don`t want it.
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| Author: | Nubs_Select | | Posted: | Jan 12, 2023 13:33 | | Subject: | Re: Still prevalent today... | | Viewed: | 55 times | | Topic: | Buying | |
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| In Buying, UTLF writes:
| | A simple fix would to make quote requests mandatory in every store, that way
these things can be avoided
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Unless if there is an instant checkout alternative that the order qualifies for
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| Author: | rab1234 | | Posted: | Jan 11, 2023 23:14 | | Subject: | Re: Am i scammed? | | Viewed: | 99 times | | Topic: | Buying | |
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| Agreed. This isn't a one off mistake. It sounds like fraud if he's
done this multiple times. Report him and file a paypal claim. You can't
sell non-lego here and that includes stickers.
In Buying, BricksOfFaith writes:
| | Do not just “take the loss.” Please report this member for fraud here: https://www.bricklink.com/problemMember.asp
We cannot allow sellers like this to sell fake trash. Can you tell us what this
member’s name is?
Thanks and good luck! 😊
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| Author: | BricksOfFaith | | Posted: | Jan 11, 2023 18:11 | | Subject: | Re: Am i scammed? | | Viewed: | 75 times | | Topic: | Buying | |
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| Do not just “take the loss.” Please report this member for fraud here: https://www.bricklink.com/problemMember.asp
We cannot allow sellers like this to sell fake trash. Can you tell us what this
member’s name is?
Thanks and good luck! 😊
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| Author: | AlcoEmmen | | Posted: | Jan 11, 2023 17:58 | | Subject: | Re: Am i scammed? | | Viewed: | 79 times | | Topic: | Buying | |
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| Just reversed image searched it with google.
Same seller has soled it via other platforms also
To bad it is a definite fake. I will take my loss 
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| Author: | jennnifer | | Posted: | Jan 11, 2023 17:53 | | Subject: | Re: Am i scammed? | | Viewed: | 83 times | | Topic: | Buying | |
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| In Buying, AlcoEmmen writes:
| | In Buying, AlcoEmmen writes:
| | I bought it here… it is under the old number 40520
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|
LEGO stickers have rounded corners.
[p=3069bpb1071]
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| Author: | yorbrick | | Posted: | Jan 11, 2023 17:43 | | Subject: | Re: Am i scammed? | | Viewed: | 82 times | | Topic: | Buying | |
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| In Buying, AlcoEmmen writes:
| | I bought it here… it is under the old number 40520
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I see, listed as a custom item so there is no trace of sold ones. If the seller
relists one each time he sells one and none of them have boxes or instructions
then I imagine something is not right.
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| Author: | AlcoEmmen | | Posted: | Jan 11, 2023 17:42 | | Subject: | Re: Am i scammed? | | Viewed: | 82 times | | Topic: | Buying | |
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| In Buying, AlcoEmmen writes:
| | I bought it here… it is under the old number 40520
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| Author: | AlcoEmmen | | Posted: | Jan 11, 2023 17:39 | | Subject: | Re: Am i scammed? | | Viewed: | 77 times | | Topic: | Buying | |
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| | I bought it here… it is under the old number 40520 |
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| Author: | yorbrick | | Posted: | Jan 11, 2023 17:37 | | Subject: | Re: Am i scammed? | | Viewed: | 83 times | | Topic: | Buying | |
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| In Buying, AlcoEmmen writes:
| | Hi,
Just apost to clear my mind.
I bought a set that has been cancelled by Lego. They cancelled it because of
1 stickered part and rereleased it without the part and sticker.
One seller sold it as a used set without box or instructions.
The “banned” stickered part just doesn’t look like a real sticker from Lego.
The collar looks flat and the cut is not perfect.
I was in doubt until i see the same seller selling the set again
box and instructions
It looks like he is buying the rerelease en printed the sticker himself and sell
the set 2.5 times the price.
Again i’m not 100% sure it is a scam. I definitly can’t prove it. But it isn’t
sitting right with me…
How do you look at it?
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There haven't been any sales of used sets of the Beijing Postcard here. Where
did you buy it? Do you have pictures of the part?
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| Author: | Biglesdug | | Posted: | Jan 11, 2023 16:41 | | Subject: | Re: Am i scammed? | | Viewed: | 91 times | | Topic: | Buying | |
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| In Buying, AlcoEmmen writes:
| | It is the beijing postcard (with Chinese flag)
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Oh sorry wasn't aware of that set or issues with it.
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| Author: | AlcoEmmen | | Posted: | Jan 11, 2023 16:39 | | Subject: | Re: Am i scammed? | | Viewed: | 88 times | | Topic: | Buying | |
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| | It is the beijing postcard (with Chinese flag) |
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