Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Retro-engineering problem (Part 4) - Gandalf68 (398) | Another image where the build seems impossible : How are attached the two Wedges (29119 and 29120) on the left and right side ? Is there some magic trick here ? LOL [...]
(35 months ago, Jun 13, 2021, to Help) |
Re: Easy-buy option excluding TBD shipping? - SylvainLS (46) | [...] You don’t need to be so formal, we’re all friends here :) [...] The filters are on the Buy page: (URL) , the link is in the Want menu / heart-shaped icon on every [...]
(35 months ago, Jun 13, 2021, to Help) |
Re: Easy-buy option excluding TBD shipping? - jorgovan (54) | [...] Dear Sirs, you were so kind to reply to this question ( here are the details: Author: wildchicken13 View Messages Posted By wildchicken13 Posted: May 29, 2021 [...]
(35 months ago, Jun 13, 2021, to Help) |
Re: Angry customer - Mesken (1471)  | I do get the point. Like BrickWilbo siad: Explain it's because the timezone you didn't respond earlier and saw a negative feedback which isn't the way to a solution. [...]
(35 months ago, Jun 12, 2021, to Help) |
| Re: Angry customer - StonesHeart (48) | Hi Mesken, I am not sure you get the point. This is not about my order, that was only an example. The point is: You might think you do right, but that might not be the case. [...]
(35 months ago, Jun 12, 2021, to Help) |
| Re: Angry customer - Mesken (1471) | I told him that I'm willing to refund the parts, he told then to remove the NSS and negative review. So happy ending there. I asked him, for future references, write the store [...]
(35 months ago, Jun 12, 2021, to Help) |
| Re: Angry customer - Brickwilbo (1534) | [...] In addition ask for photos of the damaged parts and ask if the package was damaged too. [...]
(35 months ago, Jun 12, 2021, to Help) |
| Re: Angry customer - Brickwilbo (1534) | [...] Technically the buyer followed the steps on the Problem Center (URL) Always respond to the NPB in the comment field of the NSS. Explain it's because the timezone [...]
(35 months ago, Jun 12, 2021, to Help) |
| Re: Angry customer - StonesHeart (48) | Hi Mesken, Hope to help and perhaps make you even better. I have had 1 experience with you, so this one instance is likely not representable for how you deliver. But my experience [...]
(35 months ago, Jun 12, 2021, to Help) |
Re: Angry customer - wildchicken13 (875) | [...] Good morning! I'm sorry to hear that. It looks like this buyer has lodged a few (perhaps unwarranted) complaints in the past. If you have proof of shipping, [...]
(35 months ago, Jun 12, 2021, to Help) |
Re: Notifications - Feedback - kaat (8649) | You can do this via the API. It's technical stuff, not easy to use if you're not familiar with these kind of systems. But definitely possible. Register for the API here: [...]
(35 months ago, Jun 11, 2021, to Help) |
| Re: Notifications - Feedback - wildchicken13 (875) | [...] Not that I know of with BrickLink. Maybe there is some third party software that does this. Or you could write a script.
(35 months ago, Jun 11, 2021, to Help) |
| Notifications - Feedback - Brickin_It_Up (2151) | Anyone know if there is a way for us sellers to receive notification when we receive feedback from our great customers? I know where the feedback can be found if we manually [...]
(35 months ago, Jun 11, 2021, to Help) |
| Re: How do you part out in 2 halves? - stansbrickstore (302) | I parted out this set a few weeks ago. I selected the option 'exclude all items by default' (so the items automatically delete) and as I went through I unticked [...]
(35 months ago, Jun 11, 2021, to Help) |
Re: How do you part out in 2 halves? - starbeanie (10822) | The upper limit is based on a ton of variables. Number of people logged in, number of database calls, network traffic, if the moon is in the Seventh House and Jupiter aligns [...]
(35 months ago, Jun 11, 2021, to Help) |
| How do you part out in 2 halves? - macebobo (2427) | How do I part out a set with the message "Due to the massive number of lines (1000+) in the inventory of this set, the BrickLink system will time out during the part [...]
(35 months ago, Jun 11, 2021, to Help) |
Lego creationary - Zab3uk75 (4631) | Does any one know how many easy, medium and hard cards there should be in creationary, I know that there are 96 altogether, just wondering how the 96 are broken down into difficulty [...]
(35 months ago, Jun 11, 2021, to Help) |
| Retro-engineering problem (Part 3) - Gandalf68 (398) | Here is another picture where i have trouble identifiyng parts : I'm pretty sure that the Grey part is a "Tile, Round 2x2 with open stud (18674)", but is the Trans-Clear [...]
(35 months ago, Jun 11, 2021, to Help) |
| Re: Changing order status after payment? - wildchicken13 (875) | [...] Was it an instant checkout/instant invoice order? Or perhaps the buyer marked the order as paid? Anyway, at the bottom of the order details page, there is a button that [...]
(35 months ago, Jun 10, 2021, to Help) |
| Re: Changing order status after payment? - liisb (10265) | It must have been me that invoiced him accidently before adding shipping because the green check is already on the order. I cannot change it or change the order. Thanks for [...]
(35 months ago, Jun 10, 2021, to Help) |
| Re: Changing order status after payment? - wildchicken13 (875) | [...] Click the little paper icon to the right of the order date. That will allow you to send an invoice with the shipping cost included. I believe yours will not have a check [...]
(35 months ago, Jun 10, 2021, to Help) |
| Changing order status after payment? - liisb (10265) | I had a buyer pay for an order before I sent an invoice with shipping cost. He paid the base cost for the items but didn't pay for shipping. Is there any way the helpdesk [...]
(35 months ago, Jun 10, 2021, to Help) |
| Re: Are pre-existing sets available in the Studio - wildchicken13 (875) | [...] Sort of. You can import an official LEGO set into Studio, but it's not assembled. On a Mac, the command to do so is File -> Import -> Import Official LEGO Set. However, [...]
(35 months ago, Jun 10, 2021, to Help) |
Are pre-existing sets available in the Studio - StickleBrick (0) | Hello I am a complete newbie at Bricklink and Stud.io and I wanted to ask, is it any way possible to dabble with pre-existing Lego sets. e.g. Upload the Monster Fighters sets [...]
(35 months ago, Jun 10, 2021, to Help) |
| Re: US Buyers can't order in Germany - wildchicken13 (875) | [...] I don't know about Europe, but in the U.S., sales tax is based on the location of the buyer. So, buyers in states that collect sales tax pay sales tax on everything [...]
(35 months ago, Jun 10, 2021, to Technical Issues) |
| Re: What happens after reporting to BL? - rankster (1899) | Nothing happens. I reported some members linking their Instagram and eBay pages which is againt the TOS but BL didn't care, the report simply disappeared after a few weeks. [...]
(35 months ago, Jun 10, 2021, to Help) |
| Re: What happens after reporting to BL? - 3eyeballs (617) | Thank you for the link. So I might not find out what happens to that buyer unless I keep checking to see if he is there still? That's kind of annoying... In Help, Brickwilbo [...]
(35 months ago, Jun 10, 2021, to Help) |
| What happens after reporting to BL? - 3eyeballs (617) | Hi, I recently had to report a problem buyer, suspicious of scam. Does anyone know what happens after reporting? I didn't get a confirmation mail or anything like that. [...]
(35 months ago, Jun 9, 2021, to Help) |
| US Buyers can't order in Germany - schili (3130) | Hi there, I'm a seller from germany. Since last year i get some feedback from US-buyers, they can't order in my store. They get a popup window in ordering process "seller [...]
(35 months ago, Jun 9, 2021, to Technical Issues) |
| Re: Order ID: #16412064 - tonnic (4348) | [...] Je contact button staat gedeactiveerd, ik kan je geen pm sturen met een reactie. Een verkoper kan zomaar een bestelling annuleren zonder contact op te nemen met een klant. [...]
(35 months ago, Jun 9, 2021, to Help) |
| Re: Order ID: #16412064 - cycbuild (827) | [...] Waarom is de order geannuleerd? Voor zover ik weet, moet u een nieuwe order plaatsen zodra een order is geannuleerd. Groetjes uit Amerika, cycbuild
(35 months ago, Jun 9, 2021, to Help) |
| Order ID: #16412064 - eduard52 (92) | order is geannuleerd maar ik heb nog geen reactie vande verkoper gehoord dus weet niet waar mijn betaling heen moet
(35 months ago, Jun 9, 2021, to Help) |
| Re: order page not updating - billamber (2616) | [...] Also, until I can mark it as either paid or shipped, I cannot file it, so it will ALWAYS be on ym order page! lol
(35 months ago, Jun 9, 2021, to Help) |
| Re: order page not updating - billamber (2616) | [...] Wow, thanks for the replies. The payment was not onsite as it was a set and required an invoice from me (I did get it on paypal). also, I went to orders settings [...]
(35 months ago, Jun 9, 2021, to Help) |
| Re: Set 325 - Fragty (609) | The light gray 821 comes from an era where lego was using ABS plastic (late 60's), while the white ones she is using are older and come from an era where Lego was [...]
(35 months ago, Jun 9, 2021, to Help) |
| Set 325 - BarbaraH (1027) | I had a pair of the doors (823bc01) for the set 325 - Shell Service station, which I sold. The customer now says they don't fit the other pieces she has, the doors [...]
(35 months ago, Jun 9, 2021, to Help) |
| Re: Cancelling an Order after it was Paid - macebobo (2427) | [...] I have a similar order, however, I've marked it as not paid, and I still cannot cancel it since the user marked it complete after the refund was made and I can not [...]
(35 months ago, Jun 9, 2021, to Help) |
| Bricklink API error - BricksterXD (21) | According to a customer attempting to buy from my store, they are unable to send an order due to a Bricklink API error. Speaking with said individual I've ruled out any other [...]
(35 months ago, Jun 9, 2021, to Technical Issues) |
| Re: Cancelling an Order after it was Paid - Brickwilbo (1534) | [...] If you've refunded through PayPal you can click on the Refund link on the Order Details page. With the edit order button you can the payment status as none. Then you [...]
(35 months ago, Jun 9, 2021, to Help) |
| Cancelling an Order after it was Paid - frabbit (309) | Hi there, Is it possible to cancel an order after it was paid. Buyer bought something, paid for it, and then immediately wanted to cancel. I couldn't go through the Bricklink [...]
(35 months ago, Jun 9, 2021, to Help) |
| System Error Message - The_Toy_Planet (580) | Hi, We are a seller and are having a problem with buyers not being able to check out. We are getting a lot of messages from them saying this - I am trying to place an order [...]
(35 months ago, Jun 9, 2021, to Technical Issues) |
| Re: order page not updating - Brickwilbo (1534) | [...] In the orders received page settings you can select Separate payment status from the order status. Maybe then you can change the payment status to paid and rhen change [...]
(35 months ago, Jun 9, 2021, to Help) |
| Re: order page not updating - Stellar (3488) | [...] He probably sent the Payment to your email directly, to complete the transaction he would have to pay using the pay button on the order, and you would need to refund [...]
(35 months ago, Jun 9, 2021, to Help) |
| Re: request to open a new store - wildchicken13 (875) | [...] At the top of your store management page, there is a toggle switch that you can use to open and close your store. After BrickLink has finished processing your new seller [...]
(35 months ago, Jun 9, 2021, to Help) |
| order page not updating - billamber (2616) | Hi all, Anyone had this issue. I received an order, it was paid, but not marked paid on my order page. I went to mark it paid but it's grayed out and although I have shipped [...]
(35 months ago, Jun 8, 2021, to Help) |
| Re: request to open a new store - stansbrickstore (302) | [...] Hi, I applied for new seller verification in February/March of this year. It took just over three weeks for a reply, but I was able to immediately open after that. Stan [...]
(35 months ago, Jun 8, 2021, to Help) |
| Re: request to open a new store - wildchicken13 (875) | [...] It can take a while for BrickLink to process the paperwork new seller verification. However, I was able to enter your store and your store terms and shipping policy look [...]
(35 months ago, Jun 8, 2021, to Help) |
| request to open a new store - muttley71 (691) | help I requested 2/3 weeks ago I made the request to open a new shop, I haven't received any news yet, is this normal? I would like to know what is wrong with the compilation [...]
(35 months ago, Jun 8, 2021, to Help) |
| Re: Notes on orders? - Brickwilbo (1534) | [...] When Show My Remarks is unchecked, the order details page can be printed without visible remarks.
(35 months ago, Jun 8, 2021, to Help) |
| Re: Notes on orders? - qwertyboy (7852) | [...] This is not what OP is asking. You can add two different "notes" on an item-for-sale: - Comments: these are visible for both seller and buyer; - My remarks: these are [...]
(35 months ago, Jun 8, 2021, to Help) |
| Notes on orders? - McBricks (7876) | I have notes on my inventory page.(Prices I paid, other info) I would like those notes on the order form but not visible to buyer. I can hide my weight to the buyer. [...]
(35 months ago, Jun 8, 2021, to Help) |
| Re: New Store opening - stansbrickstore (302) | [...] I think it currently takes 3-4 weeks to hear back from Bricklink when applying for new seller verification. Thanks, Stan. :)
(35 months ago, Jun 8, 2021, to Help) |
| Re: New Store opening - Bruce7777 (16) | Wow! Thank you for the help - i have updated my shipping policy. Thank you so much In Help, wildchicken13 writes: [...]
(35 months ago, Jun 8, 2021, to Help) |
| Lego parts disappear from the pallets in the - RicoMueller (0) | Lego parts disappear from the pallets in the program. There are standard parts that are still available in the last LDD. Can anyone tell me why the parts in the pallets are getting [...]
(35 months ago, Jun 8, 2021, to Help) |
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