Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | ratas  | | Posted: | Feb 28, 2020 03:57 | | Subject: | Re: Allow sellers ability to check red 'paid' box | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Legoboy_II writes:
| | I agree.
When I first joined, I was confused and almost paid again. Instead I contacted
the seller and they kindly helped me understand.
I would think, however, that the option actually should be reversed - the box
should only be changed by the seller? Which would indicate to me, the buyer,
that the seller received payment?
|
If the box was only handled by the seller, it could be removed, as there already
is another thing for payment status for sellers. The sole purpose of that particular
fields is exactly to allow the buyer to give a little bit of extra info to the
seller about payment process, when the payment method does not do it automatically.
The biggest problem, imho, at the moment is that BL help page content for the
"Paid" field behind the (?) icon does not match what is actually going on in
the Orders Placed -page.
https://www.bricklink.com/help.asp?helpID=121
Naming of fields and/or states, etc. Talking about quite a number of payment
statuses, yet we can only see red/green box with possibly a checkbox. That page
is useless and only confuses buyers.
The number of issues might be reduced if the (?) info actually described things
correctly and clearly.
There is another help page which was a little bit more helpful:
https://www.bricklink.com/help.asp?helpID=134
The last point seems to match what is actually working on the Orders page. However,
the whole page should probably change "You" to "Buyer" for clarity, and the last
point telling about "payment has been sent" might add some extra info on that,
as I think it does not explain all the possible situations correctly (or clearly).
|
 |
| Author: | Heartbricker | | Posted: | Feb 27, 2020 20:12 | | Subject: | Re: Allow sellers ability to check red 'paid' box | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, BricksThatStick writes:
| | In Suggestions, Heartbricker writes:
| | We allow payment both onsite and offsite.
The issue is that offsite payments require the buyers to check the 'red'
paid box.
some buyers (specially new ones) mistakenly take this to mean that their offsite
payment didn't go through and re-submit payment for the second time (sometimes
even after the order was shipped) which creates more work to refund and with
the new paypal policy might also cost sellers extra fees.
It would be great if seller can manually check this paid box and switch it to
green in order to avoid this misunderstanding. i know we can mark the order paid
and shipped but a buyer yesterday in one of many examples wanted to make sure
they paid because they saw the box was red and ended up paying for the second
time.
Thanks for considering.
|
If you click on the edit order icon you get to change the payment status to paid/not
paid independently of the order status dropdown menu on you orders received page.
Does that help you in the meantime?
Sometimes buyers mark as paid (by ticking the paid box) when they havent - you
can change the status back to not paid on the edit order page in the same way.
|
I don't think i understand your answer, perhaps if you walk me step by step
then i might be able to understand better.
we change the 'order status'; drop menu to 'paid' or 'shipped'
but the buyer still sees a red checkbox next to the 'paid' checkboxes.
those checkboxed are not showing for me as a seller.
i do understand that buyers can check the 'paid' box even if they didn't
which is a different issue that doesn't really concern me however it would
be nice if the buyer checked the box accidentally if i was able to uncheck it-
but i don't want to sidestep the underline issue i raised initially:
Buyers that paid via link or sent a payment manually are not always aware that
it is up to them to check the 'paid' box to turn it green and mistakenly
think that their offsite payment did not go through and end up paying a second
time.
If i was able to check the box for or before they do and they would see it green
instead of red- it would reduce the occurrences of duplicate payments which has
been happening 1-3 time per month for us.
|
|
| Author: | BricksThatStick | | Posted: | Feb 27, 2020 18:19 | | Subject: | Re: Allow sellers ability to check red 'paid' box | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | We allow payment both onsite and offsite.
The issue is that offsite payments require the buyers to check the 'red'
paid box.
some buyers (specially new ones) mistakenly take this to mean that their offsite
payment didn't go through and re-submit payment for the second time (sometimes
even after the order was shipped) which creates more work to refund and with
the new paypal policy might also cost sellers extra fees.
It would be great if seller can manually check this paid box and switch it to
green in order to avoid this misunderstanding. i know we can mark the order paid
and shipped but a buyer yesterday in one of many examples wanted to make sure
they paid because they saw the box was red and ended up paying for the second
time.
Thanks for considering.
|
If you click on the edit order icon you get to change the payment status to paid/not
paid independently of the order status dropdown menu on you orders received page.
Does that help you in the meantime?
Sometimes buyers mark as paid (by ticking the paid box) when they havent - you
can change the status back to not paid on the edit order page in the same way.
|
|
| Author: | Legoboy_II | | Posted: | Feb 27, 2020 18:12 | | Subject: | Re: Allow sellers ability to check red 'paid' box | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| I agree.
When I first joined, I was confused and almost paid again. Instead I contacted
the seller and they kindly helped me understand.
I would think, however, that the option actually should be reversed - the box
should only be changed by the seller? Which would indicate to me, the buyer,
that the seller received payment?
In Suggestions, Heartbricker writes:
| | We allow payment both onsite and offsite.
The issue is that offsite payments require the buyers to check the 'red'
paid box.
some buyers (specially new ones) mistakenly take this to mean that their offsite
payment didn't go through and re-submit payment for the second time (sometimes
even after the order was shipped) which creates more work to refund and with
the new paypal policy might also cost sellers extra fees.
It would be great if seller can manually check this paid box and switch it to
green in order to avoid this misunderstanding. i know we can mark the order paid
and shipped but a buyer yesterday in one of many examples wanted to make sure
they paid because they saw the box was red and ended up paying for the second
time.
Thanks for considering.
|
|
|
| Author: | Heartbricker | | Posted: | Feb 27, 2020 16:36 | | Subject: | Allow sellers ability to check red 'paid' box | | Viewed: | 151 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| We allow payment both onsite and offsite.
The issue is that offsite payments require the buyers to check the 'red'
paid box.
some buyers (specially new ones) mistakenly take this to mean that their offsite
payment didn't go through and re-submit payment for the second time (sometimes
even after the order was shipped) which creates more work to refund and with
the new paypal policy might also cost sellers extra fees.
It would be great if seller can manually check this paid box and switch it to
green in order to avoid this misunderstanding. i know we can mark the order paid
and shipped but a buyer yesterday in one of many examples wanted to make sure
they paid because they saw the box was red and ended up paying for the second
time.
Thanks for considering.
|
|
| Author: | dule011bgd | | Posted: | Feb 27, 2020 06:52 | | Subject: | Re: Printing Wanted Lists | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, littlepb writes:
| | In Suggestions, Brickwilbo writes:
Thanks! I do also think that it would be a good addition to the new view
|
Hi, i also think this is very useful. Also there is info that old view will be
disabled soon and also there is paging which is useless for printing
|
|
| Author: | VOTB | | Posted: | Feb 26, 2020 20:17 | | Subject: | Re: Add to Community Experts group | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| Thanks, Bill for putting this up. I know we have had some great conversations
off-forum about this.
While I know that some may be opposed to the CAP I am glad that you posted it
to the community. I feel it may be one of the best ways for sellers to have a
better voice with BL. Currently, it seems that people send their request out
into the ether of the forum, some never to be heard except by other forum members.
Others scream and yell and get a response. The goal would be to have a group
who could gather concerns, ideas, and support from the community, and deliver
it in a cohesive manner to BL and TLG. The hope is that everyone's voices
will be heard, not just the loudest. Secondly, the hope would be that (in time)
BL and TLG may ask for feedback before things go public, so that a representative
group may help in identifying concerns before things go to a boiling point.
|
|
| Author: | Brickwilbo | | Posted: | Feb 26, 2020 13:56 | | Subject: | Re: Add rejected to payment status options | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, WildBricks writes:
| | | |
Have your tried with the payment status Returned or Bounced?
Sergio
|
Yes, I have tried both of those. If we had a status of rejected then the system
would need to be programmed to then allow a NPB. I've also reset the status
to pending.
|
Check the order received page settings to Separate the payment status from the
order status.
Change the Order status from Paid, then you can change the payment status as
none and start the NPB process.
|
|
| Author: | hpoort | | Posted: | Feb 26, 2020 10:57 | | Subject: | Re: Bricklink Studio part | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, Milble_79 writes:
| | Please add to the Bricklink Studio parts list:
87610pb02 - Minifigure, Headgear Helmet with Holes, SW Mandalorian with Blue
and White Pattern
|
You should post this request on the appropriate forum: https://forum.bricklink.com/
topic 'Studio Parts'
|
| Author: | Milble_79 | | Posted: | Feb 26, 2020 09:11 | | Subject: | Bricklink Studio part | | Viewed: | 64 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Please add to the Bricklink Studio parts list:
87610pb02 - Minifigure, Headgear Helmet with Holes, SW Mandalorian with Blue
and White Pattern
|
|
| Author: | bje | | Posted: | Feb 26, 2020 08:29 | | Subject: | Re: Add rejected to payment status options | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, WildBricks writes:
| | I have found an order to be stuck in limbo land. A buyer paid with PayPal through
instant check-out, but his payment was flagged to hold because it hadn't
cleared. Then PayPal rejected his payment. Because he went through instant check-out
I cannot reset his payment status to NONE, therefore I cannot place a NPB on
the order.
I would like to see a status of REJECTED added to payments. I'm sure I'm
not the first one to have this problem.
|
You need to contact the help desk with this to get it set to NPB. Quote as much
of the transaction detsil as possible and add the notices from paypal as well.
Ideally BL should have picked up the mismatcb witb the unpaid BL_LIVE invoice.
However, you will not be able to change the payment method from paypal to stripe
or transfer. As far as I know, you need to cancel the order and the buyer has
to resubmit a different order for another payment method. You also cannot prevent
that specific buyer from using IC with paypal again. In the absence of those
controls, another status setting might not be of too much help.
|
|
| Author: | WildBricks | | Posted: | Feb 26, 2020 08:01 | | Subject: | Re: Add rejected to payment status options | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| | |
Have your tried with the payment status Returned or Bounced?
Sergio
|
Yes, I have tried both of those. If we had a status of rejected then the system
would need to be programmed to then allow a NPB. I've also reset the status
to pending.
|
|
| Author: | Stellar | | Posted: | Feb 26, 2020 06:16 | | Subject: | Re: Add rejected to payment status options | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, WildBricks writes:
| | I have found an order to be stuck in limbo land. A buyer paid with PayPal through
instant check-out, but his payment was flagged to hold because it hadn't
cleared. Then PayPal rejected his payment. Because he went through instant check-out
I cannot reset his payment status to NONE, therefore I cannot place a NPB on
the order.
I would like to see a status of REJECTED added to payments. I'm sure I'm
not the first one to have this problem.
|
Have your tried with the payment status Returned or Bounced?
Sergio
|
|
| Author: | tpr | | Posted: | Feb 26, 2020 06:12 | | Subject: | Re: Add rejected to payment status options | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, WildBricks writes:
| | I have found an order to be stuck in limbo land. A buyer paid with PayPal through
instant check-out, but his payment was flagged to hold because it hadn't
cleared. Then PayPal rejected his payment. Because he went through instant check-out
I cannot reset his payment status to NONE, therefore I cannot place a NPB on
the order.
I would like to see a status of REJECTED added to payments. I'm sure I'm
not the first one to have this problem.
|
Will a status of rejected help?
If you cannot set to NPB, you cannot get your fees refunded as a non transaction
Surely you want to be able to access the NPB if there is a problem, not add another
option
tpr
|
|
| Author: | WildBricks | | Posted: | Feb 26, 2020 06:05 | | Subject: | Add rejected to payment status options | | Viewed: | 98 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I have found an order to be stuck in limbo land. A buyer paid with PayPal through
instant check-out, but his payment was flagged to hold because it hadn't
cleared. Then PayPal rejected his payment. Because he went through instant check-out
I cannot reset his payment status to NONE, therefore I cannot place a NPB on
the order.
I would like to see a status of REJECTED added to payments. I'm sure I'm
not the first one to have this problem.
|
|
| Author: | Stellar | | Posted: | Feb 26, 2020 05:26 | | Subject: | Re: Order page totals in different colours | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, tpr writes:
| | Hi
On the orders page, the grand total is Black, and when the order is marked as
paid by either buyer or seller it is Black, but Bold.
Is it possible to have these as 2 different colours for clarity.
Also it changes to bold when marked as paid, but when marked as Packed (which
happens after paid) if the buyer hasn't marked as paid, it goes back to original
type. Please can it remain at Bold.
Thanks
tpr
|
I have the payment status separated from the order status, that way when payment
is paid or complete it stays bold whatever you change the order status.
Greetings,
Sergio
|
|
| Author: | tpr | | Posted: | Feb 25, 2020 15:57 | | Subject: | Order page totals in different colours | | Viewed: | 88 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi
On the orders page, the grand total is Black, and when the order is marked as
paid by either buyer or seller it is Black, but Bold.
Is it possible to have these as 2 different colours for clarity.
Also it changes to bold when marked as paid, but when marked as Packed (which
happens after paid) if the buyer hasn't marked as paid, it goes back to original
type. Please can it remain at Bold.
Thanks
tpr
|
|
| Author: | Vosblokjes | | Posted: | Feb 25, 2020 07:58 | | Subject: | Re: Add # of booklets to OrderReceived page | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, miskox writes:
| | In Suggestions, firestar246 writes:
| | Yes, that would be helpful. Currently I put in my description the number of booklets.
|
And if this information is not available this should be noted, too (so we know
to check it and not to think there is only 1).
Saso
|
And what about the cases where you only have 1 of the booklets?
If there is still the number of total booklets then that could be very confusing
for buyer and seller.
|
|
| Author: | miskox | | Posted: | Feb 25, 2020 07:18 | | Subject: | Re: Add # of booklets to OrderReceived page | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, firestar246 writes:
| | Yes, that would be helpful. Currently I put in my description the number of booklets.
|
And if this information is not available this should be noted, too (so we know
to check it and not to think there is only 1).
Saso
|
| Author: | tons_of_bricks | | Posted: | Feb 25, 2020 06:58 | | Subject: | Re: Add # of booklets to OrderReceived page | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| | Yes, that would be helpful. Currently I put in my description the number of booklets. |
| Author: | miskox | | Posted: | Feb 25, 2020 05:25 | | Subject: | Add # of booklets to OrderReceived page | | Viewed: | 71 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| It would be very useful to have this information (even if only 1 booklet is in
the set).
(I can't find in the Setting if this is possible at the moment).
Currently I see:
(Instructions) for Set 10229 Winter Village Cottage
Instruction No: 10229-1
(my remarks (item location etc.))
What I want is:
(Instructions) for Set 10229 Winter Village Cottage
Instruction No: 10229-1
(my remarks (item location etc.))
Booklets: 2
Thanks.
Saso
|
|
| Author: | Pluribus7158 | | Posted: | Feb 22, 2020 08:55 | | Subject: | Re: Add to Community Experts group | | Viewed: | 80 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | Suggestions over the past 6 years have not been very successful, however we now
have a new 'kid on the block' in charge. Let's see what happens with
this one.
We are all aware of the new Community Expert program that has been introduced
aimed at the technical side of the site e.g. catalogue, inventories etc.
How about adding to that group with a community advisory panel, whose members
could help with the usability testing of new features as well as offering advice
on both direction and functionality for the site.
These would also be volunteers and a method for rotation could be put in place
to ensure no one individual dominated that side.
You could even have regional representation say USA, UK, Europe (or Germany,
France Netherlands, etc). This would help enormously on the variations that are
both desirable and needed for the site, as well as the legal requirements, postal
systems, etc.
It would, of course also help communications and community spirit.
|
I second this, and would love to be involved.
|
|
| Author: | calsbricks | | Posted: | Feb 20, 2020 06:18 | | Subject: | Add to Community Experts group | | Viewed: | 284 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Suggestions over the past 6 years have not been very successful, however we now
have a new 'kid on the block' in charge. Let's see what happens with
this one.
We are all aware of the new Community Expert program that has been introduced
aimed at the technical side of the site e.g. catalogue, inventories etc.
How about adding to that group with a community advisory panel, whose members
could help with the usability testing of new features as well as offering advice
on both direction and functionality for the site.
These would also be volunteers and a method for rotation could be put in place
to ensure no one individual dominated that side.
You could even have regional representation say USA, UK, Europe (or Germany,
France Netherlands, etc). This would help enormously on the variations that are
both desirable and needed for the site, as well as the legal requirements, postal
systems, etc.
It would, of course also help communications and community spirit.
|
|
| Author: | tonnic | | Posted: | Feb 20, 2020 05:53 | | Subject: | Re: ALL PARTS LEGO EVER RELEASED | | Viewed: | 96 times | | Topic: | Suggestions | |
|
| In Suggestions, gibsili writes:
| | Hi, the last days I spent with creating a list with BrickLink Item Numbers and
Description of all parts in my collection that I did not use for about 50 years
because I want first to document them for myself and then sort out and get rid
of them. I noticed that a lot of parts are not to find at BrickLink. In addition
I used https://www.toysperiod.com/lego-set-reference/ as source of information
but even there I could not find all parts. It would be very nice if BrickLink
would try to become a complete documentation of all parts that Lego ever released.
br from the tiny crazy alpine country Austria in the middle of Europe - "gibsili"
- one of the oldest AFOLs (67 years old and fan since the age of at least 10
years)
|
I really hope you show us what parts you mean.
We are always on a learningcurve but a lot of times I see simular forumposts
that have a dead end and the OP never responds anymore.
|
|
| Author: | Stuart9 | | Posted: | Feb 20, 2020 02:52 | | Subject: | Re: ALL PARTS LEGO EVER RELEASED | | Viewed: | 76 times | | Topic: | Suggestions | |
|
| Love to see some photo's of these items. 
In Suggestions, gibsili writes:
| | Hi, the last days I spent with creating a list with BrickLink Item Numbers and
Description of all parts in my collection that I did not use for about 50 years
because I want first to document them for myself and then sort out and get rid
of them. I noticed that a lot of parts are not to find at BrickLink. In addition
I used https://www.toysperiod.com/lego-set-reference/ as source of information
but even there I could not find all parts. It would be very nice if BrickLink
would try to become a complete documentation of all parts that Lego ever released.
br from the tiny crazy alpine country Austria in the middle of Europe - "gibsili"
- one of the oldest AFOLs (67 years old and fan since the age of at least 10
years)
|
|
|
| Author: | StormChaser | | Posted: | Feb 19, 2020 22:15 | | Subject: | Re: All Parts LEGO Ever Released | | Viewed: | 105 times | | Topic: | Suggestions | |
|
| In Suggestions, gibsili writes:
| | I noticed that a lot of parts are not to find at BrickLink.
|
You are welcome to submit new catalog entries here for items that are missing:
https://www.bricklink.com/wantedCatalog.asp
|
|
| Author: | starbeanie | | Posted: | Feb 19, 2020 21:12 | | Subject: | Re: ALL PARTS LEGO EVER RELEASED | | Viewed: | 80 times | | Topic: | Suggestions | |
|
| what part do you have that is not in the catalog?
In Suggestions, gibsili writes:
| | Hi, the last days I spent with creating a list with BrickLink Item Numbers and
Description of all parts in my collection that I did not use for about 50 years
because I want first to document them for myself and then sort out and get rid
of them. I noticed that a lot of parts are not to find at BrickLink. In addition
I used https://www.toysperiod.com/lego-set-reference/ as source of information
but even there I could not find all parts. It would be very nice if BrickLink
would try to become a complete documentation of all parts that Lego ever released.
br from the tiny crazy alpine country Austria in the middle of Europe - "gibsili"
- one of the oldest AFOLs (67 years old and fan since the age of at least 10
years)
|
|
|
| Author: | gibsili | | Posted: | Feb 19, 2020 20:30 | | Subject: | ALL PARTS LEGO EVER RELEASED | | Viewed: | 262 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi, the last days I spent with creating a list with BrickLink Item Numbers and
Description of all parts in my collection that I did not use for about 50 years
because I want first to document them for myself and then sort out and get rid
of them. I noticed that a lot of parts are not to find at BrickLink. In addition
I used https://www.toysperiod.com/lego-set-reference/ as source of information
but even there I could not find all parts. It would be very nice if BrickLink
would try to become a complete documentation of all parts that Lego ever released.
br from the tiny crazy alpine country Austria in the middle of Europe - "gibsili"
- one of the oldest AFOLs (67 years old and fan since the age of at least 10
years)
|
|
| Author: | Brick_Junkies | | Posted: | Feb 18, 2020 07:26 | | Subject: | Search Parts by STATE ?!?! | | Viewed: | 77 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Can we get a "By State" drop down search box please ??
All the data's already there, we just need the filter added to sort it. It
should be an easy query to add to the search form
I buy and sell, and really like buying from local sellers, as the shipping is
usually 1-2 days at the most. Or some are even willing to meet you the same day
to come pick up parts. I met another local seller in my town searching for local
sellers, and she was totally cool with meeting u pto get parts. As would I if
someone was close enough.
If we could filter a single state, and sort by best price, BAM !! Instant parts
just about.
The current option kind of sucks... Go to the main sellers list, open every
store in your state in a new tab, and search every store for the parts you want.
WAY to slow !!
|
|
| Author: | jbroman | | Posted: | Feb 17, 2020 21:21 | | Subject: | Re: Mass email for wanted list notification | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| |
Only people who want to get those emails will get them. Each lot in a wanted
list can have notifications turned on or off.
|
Thanks Russell
So I shouldn't feel bad about sending it then.
I personally have the option turned off for my wanted lists.
|
|
| Author: | StrayBricks | | Posted: | Feb 17, 2020 20:51 | | Subject: | Re: Mass email for wanted list notification | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| When you add an item to your wanted list, you can choose to have the system email
you when a match is added (it's Off by default). It's an opt-in system,
so only people who want those emails will get them.
If you are getting wanted item emails you don't want, go check your Wanted
List settings.
Play well,
Joel
In Suggestions, jbroman writes:
| | There should be an option to confirm that you really want to send a mass email
for wanted list notification.
I accidently hit the button after uploading new stock.
I was hoping that there would be another screen/button asking if I really wanted
to send this email. I take these emails as "spam" and I really didn't like
that I was the perpetrator.
|
|
|
|
| Author: | jbroman | | Posted: | Feb 17, 2020 20:48 | | Subject: | Mass email for wanted list notification | | Viewed: | 100 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| There should be an option to confirm that you really want to send a mass email
for wanted list notification.
I accidently hit the button after uploading new stock.
I was hoping that there would be another screen/button asking if I really wanted
to send this email. I take these emails as "spam" and I really didn't like
that I was the perpetrator.
|
|
| Author: | popsicle | | Posted: | Feb 14, 2020 20:09 | | Subject: | Re: An ongoing issue... | | Viewed: | 106 times | | Topic: | Suggestions | |
|
| In Suggestions, manganschlamm writes:
| | In Suggestions, popsicle writes:
| | Among the few chronic, but easy (I assume) site fixes, is:
The inability of the buyer in a transaction to apply order status changes i.e
received/complete, if the seller fails to mark the order as shipped. In my experience,
it only occurs occasionally but regularly.
It’s not a burning priority considering how long we’ve dealt with it, and also
considering all that’s taking place at the moment, but a nagging issue nonetheless.
Maybe at some point, a tweak or two could be made with the site’s code?
Thank you
|
Would be really good if buyers could change the status.
|
+1
|
|
| Author: | manganschlamm | | Posted: | Feb 14, 2020 14:55 | | Subject: | Re: An ongoing issue... | | Viewed: | 81 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | Among the few chronic, but easy (I assume) site fixes, is:
The inability of the buyer in a transaction to apply order status changes i.e
received/complete, if the seller fails to mark the order as shipped. In my experience,
it only occurs occasionally but regularly.
It’s not a burning priority considering how long we’ve dealt with it, and also
considering all that’s taking place at the moment, but a nagging issue nonetheless.
Maybe at some point, a tweak or two could be made with the site’s code?
Thank you
|
Had that once with an order that did not get shipped. Was marked as Paid. Then
I issued NSS, good communication with the seller, problem solved, positive feedback
and everything good. But order status was set back to Pending after I removed
the NSS. And with this it still sits in my list. Would be really good if buyers
could change the status.
Forgot to mention: This page cannot be displayed because an internal server error
occurred.
|
|
| Author: | yapke | | Posted: | Feb 2, 2020 11:25 | | Subject: | Re: Feature which shows if BL member is active | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, yapke writes:
| | Hello,
I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.
|
What exactly can be considered as active, logged in or not?
|
... logged in or not of course!
Yapke
|
|
| Author: | yapke | | Posted: | Feb 2, 2020 11:21 | | Subject: | Re: Feature which shows if BL member is active | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, jennnifer writes:
| |
Yes, we used to have the ability to see when a buyer had last logged on. This
feature was just removed last month due to 'privacy' issues. It's
unfortunate as it was a valuable tool for sellers. Hopefully, they find a way
to restore it soon.
Jen
|
... Bugger! 
|
|
| Author: | Brickwilbo | | Posted: | Feb 2, 2020 11:15 | | Subject: | Re: Feature which shows if BL member is active | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, yapke writes:
| | Hello,
I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.
|
What exactly can be considered as active, logged in or not?
| |
The reason why I'm wondering:
I'm sure there are members who logs in daily to see if another
member has reacted to their order('s invoice)/message, and are nervously
waiting until he/she/they react(s).
|
Be patient.
| |
It will also be handy to see if a member (who placed an order on your store)
is active on BL and isn't responding to your multiple messages (or just ignoring),
and easier to decide to cancel an order.
|
If the buyer doesn't respond you should start the NPB-process and complete
it before canceling the order.
| |
For example (my example):
There is a member (USA) who has placed an order on my store (Belgium) a few days
ago. I instantly filled in and sent the invoice to serve him and be able to send
the parcel (after payment) as quickly as possible. But until now, two days later,
he hasn't read the message nor has paid for the order. Now I'm just wondering
if he was active or not lately... cause the hole situation is making me nervous.
I know I should be patient... but I find it kind of weird he responded very quickly
to my last call for buying, and afterwards not responding anymore.
So if you recognize yourself in such a situation, maybe vote 'YES' and
perhaps selling on BL will be more pleasant and more serious. I'm sure there
is a lot of members thinking this way, isn't it?
Kindly greetings,
Yapke
|
|
|
| Author: | jennnifer | | Posted: | Feb 2, 2020 11:04 | | Subject: | Re: Feature which shows if BL member is active | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, yapke writes:
| | Hello,
I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.
The reason why I'm wondering:
I'm sure there are members who logs in daily to see if another
member has reacted to their order('s invoice)/message, and are nervously
waiting until he/she/they react(s).
It will also be handy to see if a member (who placed an order on your store)
is active on BL and isn't responding to your multiple messages (or just ignoring),
and easier to decide to cancel an order.
For example (my example):
There is a member (USA) who has placed an order on my store (Belgium) a few days
ago. I instantly filled in and sent the invoice to serve him and be able to send
the parcel (after payment) as quickly as possible. But until now, two days later,
he hasn't read the message nor has paid for the order. Now I'm just wondering
if he was active or not lately... cause the hole situation is making me nervous.
I know I should be patient... but I find it kind of weird he responded very quickly
to my last call for buying, and afterwards not responding anymore.
So if you recognize yourself in such a situation, maybe vote 'YES' and
perhaps selling on BL will be more pleasant and more serious. I'm sure there
is a lot of members thinking this way, isn't it?
Kindly greetings,
Yapke
|
Yes, we used to have the ability to see when a buyer had last logged on. This
feature was just removed last month due to 'privacy' issues. It's
unfortunate as it was a valuable tool for sellers. Hopefully, they find a way
to restore it soon.
Jen
|
|
| Author: | yapke | | Posted: | Feb 2, 2020 10:51 | | Subject: | Feature which shows if BL member is active | | Viewed: | 101 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello,
I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.
The reason why I'm wondering:
I'm sure there are members who logs in daily to see if another
member has reacted to their order('s invoice)/message, and are nervously
waiting until he/she/they react(s).
It will also be handy to see if a member (who placed an order on your store)
is active on BL and isn't responding to your multiple messages (or just ignoring),
and easier to decide to cancel an order.
For example (my example):
There is a member (USA) who has placed an order on my store (Belgium) a few days
ago. I instantly filled in and sent the invoice to serve him and be able to send
the parcel (after payment) as quickly as possible. But until now, two days later,
he hasn't read the message nor has paid for the order. Now I'm just wondering
if he was active or not lately... cause the hole situation is making me nervous.
I know I should be patient... but I find it kind of weird he responded very quickly
to my last call for buying, and afterwards not responding anymore.
So if you recognize yourself in such a situation, maybe vote 'YES' and
perhaps selling on BL will be more pleasant and more serious. I'm sure there
is a lot of members thinking this way, isn't it?
Kindly greetings,
Yapke
|
|
| Author: | Erikmax | | Posted: | Jan 29, 2020 12:23 | | Subject: | Re: Address fields require clear labels | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, Erikmax writes:
| | From 1/1-2020 it is no longer possible to ship goods internationally in a letter
by PostNL. There has been a lot about this in this forum.
Professional dealers can still ship at a special rate using the online system.
But this online system requires filling in fields ´very strictly´ so street,
number, extra number, region, city, postcode.
We used to copypaste BL adresses, annd expected the local post to make the right
interpretation. But this is no longer possible.
Especially Asian adresses (S.Korea,Taiwan,Japan, China, Hong Kong) now gives
some questions, because it is not allways clear ´what is what´. Japanese addresses
come in the opposite order, sometimes there is as name or number, appartment
names and numbers that can be mixed up with a streetname, and there is the problem
that numbers come before streetnames on the label- streetnumbers are printed
AFTER the streetname. In many adresses it looks that things are mentioned twice,
but possible name of city and region are the same.
More postal administrations will adopt this new system thatis required by UPU,
(countries like USA will no longer accept and may even destroy shipments without
'prior notice of content', that's what postNL tells us) so this problem
would grow in the future.
In fact this requires a new way to display adresses ( "WITH LABEL") on brickink
to avoid `wrong` or incomplete adresses to be used.
Even more important because the lines on this label is limited and unneccesary
information pushes out important information from the line.
|
+1
It's good for two reasons - first to avoid mistakes as you describe, and
secondly, sellers automate the process in their own software, either with the
API or with CSV/Excel uploads. I want to do that too, but my software will only
be able to generate the right data if it in fact is told what is what. It saves
a significant amount of time doing it automated, but without clear fields, the
only way to do it is manually as it requires human common sense..
I'm sure it would be useful for more sellers than just the Dutch ones.
|
Yes I fully agree with this. And the importance of this will grow with the further
worldwide introduction of this electronic 'exchange' of shipping details.
So I hope we will get some more support to make some changes in the way Bricklink
displays the addresses. Fixed fields for all addres components is the best way
to achieve this.
|
|
| Author: | Teup | | Posted: | Jan 29, 2020 09:46 | | Subject: | Re: Address fields require clear labels | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, Erikmax writes:
| | From 1/1-2020 it is no longer possible to ship goods internationally in a letter
by PostNL. There has been a lot about this in this forum.
Professional dealers can still ship at a special rate using the online system.
But this online system requires filling in fields ´very strictly´ so street,
number, extra number, region, city, postcode.
We used to copypaste BL adresses, annd expected the local post to make the right
interpretation. But this is no longer possible.
Especially Asian adresses (S.Korea,Taiwan,Japan, China, Hong Kong) now gives
some questions, because it is not allways clear ´what is what´. Japanese addresses
come in the opposite order, sometimes there is as name or number, appartment
names and numbers that can be mixed up with a streetname, and there is the problem
that numbers come before streetnames on the label- streetnumbers are printed
AFTER the streetname. In many adresses it looks that things are mentioned twice,
but possible name of city and region are the same.
More postal administrations will adopt this new system thatis required by UPU,
(countries like USA will no longer accept and may even destroy shipments without
'prior notice of content', that's what postNL tells us) so this problem
would grow in the future.
In fact this requires a new way to display adresses ( "WITH LABEL") on brickink
to avoid `wrong` or incomplete adresses to be used.
Even more important because the lines on this label is limited and unneccesary
information pushes out important information from the line.
|
+1
It's good for two reasons - first to avoid mistakes as you describe, and
secondly, sellers automate the process in their own software, either with the
API or with CSV/Excel uploads. I want to do that too, but my software will only
be able to generate the right data if it in fact is told what is what. It saves
a significant amount of time doing it automated, but without clear fields, the
only way to do it is manually as it requires human common sense..
I'm sure it would be useful for more sellers than just the Dutch ones.
|
|
| Author: | Erikmax | | Posted: | Jan 29, 2020 09:16 | | Subject: | Address fields require clear labels | | Viewed: | 87 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| From 1/1-2020 it is no longer possible to ship goods internationally in a letter
by PostNL. There has been a lot about this in this forum.
Professional dealers can still ship at a special rate using the online system.
But this online system requires filling in fields ´very strictly´ so street,
number, extra number, region, city, postcode.
We used to copypaste BL adresses, annd expected the local post to make the right
interpretation. But this is no longer possible.
Especially Asian adresses (S.Korea,Taiwan,Japan, China, Hong Kong) now gives
some questions, because it is not allways clear ´what is what´. Japanese addresses
come in the opposite order, sometimes there is as name or number, appartment
names and numbers that can be mixed up with a streetname, and there is the problem
that numbers come before streetnames on the label- streetnumbers are printed
AFTER the streetname. In many adresses it looks that things are mentioned twice,
but possible name of city and region are the same.
More postal administrations will adopt this new system thatis required by UPU,
(countries like USA will no longer accept and may even destroy shipments without
'prior notice of content', that's what postNL tells us) so this problem
would grow in the future.
In fact this requires a new way to display adresses ( "WITH LABEL") on brickink
to avoid `wrong` or incomplete adresses to be used.
Even more important because the lines on this label is limited and unneccesary
information pushes out important information from the line.
|
|
| Author: | Rick_S. | | Posted: | Jan 28, 2020 16:53 | | Subject: | Re: Attack of the Blusers | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, BLUSER13161 writes:
| | In Suggestions, yorbrick writes:
| | bluser numbers assigned already
but just happen to be known by our chosen usernames instead.
|
Yes, your bluser number can be seen by going to your Account Info page. The
second bit of information there is titled User ID. That's your bluser number.
Someday in the distant future, when we're all dead, they'll eject us
from the system and make us blusers, too. Not too fond of the idea, as I'd
rather be remembered as StormChaser, not BLUSER_13161.
Doesn't matter what I want, though.
|
I'm BLUSER 9140 
|
|
| Author: | infinibrix | | Posted: | Jan 28, 2020 16:41 | | Subject: | Re: Lego AMA Should we +1 questions? | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | Please do not "+1" or otherwise comment on the AMA questions. If you want to
ask a question that has already been asked, ask it again in your own words as
a reply to the original post.
Thank you!
|
Okay thank you for confirming Russell
|
| Author: | Minifig_Central | | Posted: | Jan 28, 2020 16:37 | | Subject: | Re: Lego AMA Should we +1 questions? | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| Can you please reply to my post in relation to site performance issues? I'd
like to at least know they've been acknowledged/started to be worked on.
|
|
|
| Author: | infinibrix | | Posted: | Jan 28, 2020 16:25 | | Subject: | Re: Lego AMA Should we +1 questions? | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, infinibrix writes:
| | With regards to the below part of the announcement Lego says they will update
the FAQ with our ‘MOST’ top-of-mind questions does that mean those questions
that get asked the most will more likely get answered? and in which case if I
have the same question as what someone else has already asked should I just +1
it or would that cause more confusion?
I would assume that all the main questions will remain on the far left and easy
for Lego to spot in fact any staggered +1’s underneath it should actually indicate
to Lego that several people are showing an interest in the same question but
at the same time I don’t know if it’s a good idea or not? Only repeating the
same questions again would seem even more confusing? Any thoughts?
|
As already been noted, people don’t read the FAQ before posting their questions.
Why do you believe they read all the previous questions? (Especially on a slooowwww
BL day, like this, er, month.)
But for some forum junkies, people just read the announcement and ask their question(s).
|
Well the high number of views against each post and the number of subsequent
comments would suggest they are being read and whilst some people are repeating
certain stuff from the FAQ including myself to a certain degree I think its just
because people are looking for a litttle more elaboration on what's previously
been anounced.
|
|
| Author: | SylvainLS | | Posted: | Jan 28, 2020 15:56 | | Subject: | Re: Lego AMA Should we +1 questions? | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, infinibrix writes:
| | With regards to the below part of the announcement Lego says they will update
the FAQ with our ‘MOST’ top-of-mind questions does that mean those questions
that get asked the most will more likely get answered? and in which case if I
have the same question as what someone else has already asked should I just +1
it or would that cause more confusion?
I would assume that all the main questions will remain on the far left and easy
for Lego to spot in fact any staggered +1’s underneath it should actually indicate
to Lego that several people are showing an interest in the same question but
at the same time I don’t know if it’s a good idea or not? Only repeating the
same questions again would seem even more confusing? Any thoughts?
|
As already been noted, people don’t read the FAQ before posting their questions.
Why do you believe they read all the previous questions? (Especially on a slooowwww
BL day, like this, er, month.)
But for some forum junkies, people just read the announcement and ask their question(s).
|
|
| Author: | infinibrix | | Posted: | Jan 28, 2020 14:31 | | Subject: | Lego AMA Should we +1 questions? | | Viewed: | 156 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| With regards to the below part of the announcement Lego says they will update
the FAQ with our ‘MOST’ top-of-mind questions does that mean those questions
that get asked the most will more likely get answered? and in which case if I
have the same question as what someone else has already asked should I just +1
it or would that cause more confusion?
I would assume that all the main questions will remain on the far left and easy
for Lego to spot in fact any staggered +1’s underneath it should actually indicate
to Lego that several people are showing an interest in the same question but
at the same time I don’t know if it’s a good idea or not? Only repeating the
same questions again would seem even more confusing? Any thoughts?
“Please do add your questions in the thread below*. We will update the LEGO FAQ
on an ongoing basis with your most top-of-mind questions, until the closing of
the AMA on 31st January 2020 at 9AM EST.”
|
|
| Author: | HayTanBricks | | Posted: | Jan 28, 2020 06:12 | | Subject: | Re: New Payment Method | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| Yes a blank option would be great. While AfterPay or Zippay won’t integrate with
Market place platforms, a blank option will give us the availability to use an
alternative payment solution
In Suggestions, LaygoAdelaide writes:
| | Would it be possible to add another payment method.
Afterpay
Zip Pay
or at least have a blank one so that we can input our own custom method.
|
|
|
| Author: | bb1301425 | | Posted: | Jan 27, 2020 07:39 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | Please implement 2FA or some other additional login security to BrickLink account.
|
Please don't. I've dealt with 2FA supporting medical and financial software
for years. It's a pain to set up, and the training curve with too many users
is a vertical wall. I've yet to see a 2FA provider who doesn't have outages
every few weeks, and your phone is NOT secure. For what is a retail operation,
over complicated processes and ticked off customers lead to less of a retail
operation. Add in the expense of doing this internationally, and you will see
a notable jump in what TLG has to skim off the top for fees. Not something that
any of us want.
Use paypal, tie it to your credit card. That will give you security for your
money. If you're worried about some getting in and messing with your inventory....
Don't invent things to be scared of.
|
|
| Author: | leggodtshop | | Posted: | Jan 26, 2020 08:51 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, mfav writes:
|
|
| Author: | jonwil | | Posted: | Jan 26, 2020 08:07 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| I support the idea of proper 2FA. Messages to a phone or mobile device (via SMS
or otherwise) is not proper 2FA. Supporting the U2F standard would be perfect
IMO, its designed to be a 2FA solution that avoids all the problems of using
phones as a 2FA solution. And its open and well documented (and AFAIK designed
to be easy for sites to implement)
It can (if implement correctly) even help stop phishing attacks (where someone
creates a fake web page designed to make you think its the real page and then
uses that fake page to steal login information or otherwise do nefarious things)
|
|
| Author: | HillbillyBricks | | Posted: | Jan 26, 2020 04:37 | | Subject: | Re: Ability to identify parts for a specific set | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, HillbillyBricks writes:
| | How can you get a list of parts that you have in your inventory for a specific
set.
|
On your My Inventory page in the extra options Search My Inventory you can enter
a set number.
| | In the price guide it will tell you how many parts you have in inventory
for a set. I want to know what those parts are.
|
Check the option Show Items in My Inventory to see if you've got the items
in your inventory on the Catalog page:
https://www.bricklink.com/catalogOptions.asp?viewFrom=P
Thank you. I'm lost. I do not see an option that works.
|
|
|
| Author: | CALBrickLAB | | Posted: | Jan 25, 2020 20:21 | | Subject: | USPS postage zones | | Viewed: | 148 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| As I go through updating my postage for the USPS rate increase in effect on Monday,
I'm reminded that we still don't have the ability to use zone pricing
based on zip codes for shipping. We all use the same zone groupings, so we would
just need a chart set up like we do for international shipping, but with the
9 zone fields. I end up overcharging and giving refunds if the amount is excessive.
Thanks,
Romy
|
|
| Author: | yorbrick | | Posted: | Jan 24, 2020 13:37 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, bje writes:
| | […]
+1^google*1^google
Enough said
|
Er, Jean, I’ve noticed you already used “+1^google*1^google” or something similar
a couple of times.
You do know 1^(whatever) is always 1, don’t you?
|
Not if it is 1^8 because then it is an emoticon wearing glasses doing a headstand.
|
| Author: | SylvainLS | | Posted: | Jan 24, 2020 13:06 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, bje writes:
| | […]
+1^google*1^google
Enough said
|
Er, Jean, I’ve noticed you already used “+1^google*1^google” or something similar
a couple of times.
You do know 1^(whatever) is always 1, don’t you?
|
|
| Author: | bje | | Posted: | Jan 24, 2020 12:58 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, Yo_Yo_Flamingo writes:
| | In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
I could not be any more opposed to this.
|
+1^google*1^google
Enough said
|
|
| Author: | SylvainLS | | Posted: | Jan 24, 2020 12:47 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, qwertyboy writes:
| | In Suggestions, SylvainLS writes:
| | The HAVE is not the phone, it’s the phone number, and that’s a KNOW. SMS can
be intercepted (both locally and remotely) and SIM cards can be duplicated.
As I said, it’s more difficult than just what script kiddies do nowadays, but
it’s only a 1k$ investment to intercept SMS remotely because the SMS protocole
is not secure. It might even already cost less.
And a malware that can intercept the SMS on the phone costs even less but you
need to put it on the phone but that is not that difficult.
So, again, yes, 2FA adds hurdles but the SMS hurdles are lower than you think
they are.
|
(I should know better than to argue with you - you always spin it around so you
are not wrong.)
|
What did I spin? 
In the local attack case, adding something to the same device that already has/knows
everything doesn’t add security, just a warm and dangerous feeling of security.
In the remote attack case, the SMS protocole is not secure and intercepting an
SMS locally or remotely is possible.
Once again, I never claimed 2FA isn’t worthy of interest, I said “please, no
SMS-2FA” and “beware having everything on the same device.”
| | I would love to see you, being in France, with any "1k$ investment" intercepting
a cell TXT message sent from BrickLink to my Canadian cell phone.
|
I’m not a criminal but I know what they are capable of.
Search for SS7, SMS and 2FA and you’ll know too.
Or keep believing in rainbow-producing unicorns.
|
|
| Author: | calsbricks | | Posted: | Jan 24, 2020 12:31 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, mfav writes:
Couldn't have summed it up better myself.
|
|
|
| Author: | calsbricks | | Posted: | Jan 24, 2020 12:23 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, Yo_Yo_Flamingo writes:
| | In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
I could not be any more opposed to this.
|
+10000000000000000000000000000000000000000000000000000000000000000000000000000000
Just adds more clumsiness to the site. The UK has recently adopted a multi authentication
system for online banking and shopping and to say the least it is a pain the
...., and as mobile phones are one of the most insecure devices on the planet
we simply do not understand how they can believe it is more secure. Far less
in reality/
This, perhaps, is what we see when an intellectual who sits behind a desk all
day comes up with ideas which bear no relationship to reality.
|
|
| Author: | Yo_Yo_Flamingo | | Posted: | Jan 24, 2020 12:16 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
I could not be any more opposed to this.
|
|
| Author: | qwertyboy | | Posted: | Jan 24, 2020 11:45 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | The HAVE is not the phone, it’s the phone number, and that’s a KNOW. SMS can
be intercepted (both locally and remotely) and SIM cards can be duplicated.
As I said, it’s more difficult than just what script kiddies do nowadays, but
it’s only a 1k$ investment to intercept SMS remotely because the SMS protocole
is not secure. It might even already cost less.
And a malware that can intercept the SMS on the phone costs even less but you
need to put it on the phone but that is not that difficult.
So, again, yes, 2FA adds hurdles but the SMS hurdles are lower than you think
they are.
|
(I should know better than to argue with you - you always spin it around so you
are not wrong.)
I would love to see you, being in France, with any "1k$ investment" intercepting
a cell TXT message sent from BrickLink to my Canadian cell phone.
Niek.
|
|
| Author: | popsicle | | Posted: | Jan 24, 2020 11:12 | | Subject: | Re: Persistent issues… | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
|
The thinking on this has been brought up from time to time, going back a while.
This member stated his case well, two years ago: https://www.bricklink.com/message.asp?ID=1081558
|
|
| Author: | SylvainLS | | Posted: | Jan 24, 2020 11:00 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, qwertyboy writes:
| | […]
| | Remote: someone copies your credentials (login+password), your KNOW.
Oh, it’s okay, they don’t have the HAVE!
But of course they do! Because your HAVE is only a phone number, which is actually
a KNOW.
|
No, you don't understand. In the case OP described, the HAVE is implemented
by a TXT message to a registered cell phone number.
- The site registers a login with username/password (the KNOW);
- It sends a TXT message to a registered cell number (the HAVE);
- User needs to type that TXT message in a separate box on the login page.
You (as a hacker) won't be able to see that TXT message because you don't
HAVE that cell phone, so you can't type that message in, and hence you can't
complete the authentication process.
Please let me know how "SylvainLS" in France can type in the secret code that
was sent to my cell phone in Canada.
|
The HAVE is not the phone, it’s the phone number, and that’s a KNOW. SMS can
be intercepted (both locally and remotely) and SIM cards can be duplicated.
As I said, it’s more difficult than just what script kiddies do nowadays, but
it’s only a 1k$ investment to intercept SMS remotely because the SMS protocole
is not secure. It might even already cost less.
And a malware that can intercept the SMS on the phone costs even less but you
need to put it on the phone but that is not that difficult.
So, again, yes, 2FA adds hurdles but the SMS hurdles are lower than you think
they are.
|
|
| Author: | qwertyboy | | Posted: | Jan 24, 2020 10:35 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, qwertyboy writes:
| | […]
2FA is also referred to "something you know, and something you have". 2FA is
not meant to make sure it is you that is using your phone. Rather, it is meant
to do a second check after "someone" logged in (and used the "something you know")
by making sure that person also clears the "something you have" hurdle.
Saying 2FA implementations are generally flawed because they don't check
you are using the same device makes no sense. It is not meant to do that check.
It is meant to prevent "SylvainLS" in France to log into account "qwertyboy".
Good luck doing that if 2FA sends my Canadian phone a txt.
|
Let me be clearer. There are two types of attack: remote and local.
Local: someone steals or hacks your device, your HAVE.
Oh, it’s okay, they don’t have the KNOW!
But of course they do! Because everything is stored on your phone, including
the KNOW.
Remote: someone copies your credentials (login+password), your KNOW.
Oh, it’s okay, they don’t have the HAVE!
But of course they do! Because your HAVE is only a phone number, which is actually
a KNOW.
|
No, you don't understand. In the case OP described, the HAVE is implemented
by a TXT message to a registered cell phone number.
- The site registers a login with username/password (the KNOW);
- It sends a TXT message to a registered cell number (the HAVE);
- User needs to type that TXT message in a separate box on the login page.
You (as a hacker) won't be able to see that TXT message because you don't
HAVE that cell phone, so you can't type that message in, and hence you can't
complete the authentication process.
Please let me know how "SylvainLS" in France can type in the secret code that
was sent to my cell phone in Canada.
Niek.
|
|
| Author: | popsicle | | Posted: | Jan 24, 2020 09:40 | | Subject: | Re: Persistent issues… | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, Pippyblocks writes:
| | I say yes to this too, I had my first neutral quite early on and it killed my
100% there and then. It was a positive too and the customer wasn't sure how
to change it. On the flip side it means you don't ever have to worry about
maintaining 100% anymore But yeah feedback I believe has become more and
more dated across platforms. I only ever bother to look at feedback if it's
a significant amount I'm spending.
|
Fantastic input!
Thanks
|
|
| Author: | SylvainLS | | Posted: | Jan 24, 2020 09:29 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, qwertyboy writes:
| | […]
2FA is also referred to "something you know, and something you have". 2FA is
not meant to make sure it is you that is using your phone. Rather, it is meant
to do a second check after "someone" logged in (and used the "something you know")
by making sure that person also clears the "something you have" hurdle.
Saying 2FA implementations are generally flawed because they don't check
you are using the same device makes no sense. It is not meant to do that check.
It is meant to prevent "SylvainLS" in France to log into account "qwertyboy".
Good luck doing that if 2FA sends my Canadian phone a txt.
|
Let me be clearer. There are two types of attack: remote and local.
Local: someone steals or hacks your device, your HAVE.
Oh, it’s okay, they don’t have the KNOW!
But of course they do! Because everything is stored on your phone, including
the KNOW.
Remote: someone copies your credentials (login+password), your KNOW.
Oh, it’s okay, they don’t have the HAVE!
But of course they do! Because your HAVE is only a phone number, which is actually
a KNOW.
Granted, a KNOW a bit more difficult to use than login+password, but still very
usable.
I’m not saying 2FA is bad. I’m saying 2FA isn’t a panacea, one-device 2FAs less
of one, and SMS-2FA even less of one.
I’m not advocating not to add 2FA, I’m just saying “careful with SMS-2FA.”
Anyway, all this is moot because BrickLink, and BrickLink and phones….
|
|
| Author: | SylvainLS | | Posted: | Jan 24, 2020 09:28 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | In Suggestions, patpendlego writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, patpendlego writes:
| | […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
|
Apparently it is not YOUR practice. Don't generalize what you don't know.
|
|
Apparently nothing, because it’s not my practice.
I’m talking about what I see people do while you’re assuming your case is the
general one.
| | | | | | | | I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
2FA is not meant to be 100% safe,
|
|
Nothing is 100% safe, that’s not my point.
My point is things being presented as safer than they are.
| | | | just SAFER than 1FA. You do not have to use
it if you don't want to. But, if the passwords were stolen, they can login
with 1FA but not with 2FA.
|
|
Except that, if they have your phone number, — and they will get it when they
get your passwords —, they can intercept your SMS.
Granted, it demands a little bit more investment than what script kiddies are
used to _now_, but SMS-2FA is less safe than other 2FAs.
And what one-device 2FAs do is actually replace a KNOW, your login+password,
with a HAVE, your device, because the device already KNOWS everything.
| | Even if you have just one device only, as you have Sylvain
|
Assume, assume….
|
|
| Author: | Pippysblocks | | Posted: | Jan 24, 2020 08:57 | | Subject: | Re: Persistent issues… | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| I say yes to this too, I had my first neutral quite early on and it killed my
100% there and then. It was a positive too and the customer wasn't sure how
to change it. On the flip side it means you don't ever have to worry about
maintaining 100% anymore But yeah feedback I believe has become more and
more dated across platforms. I only ever bother to look at feedback if it's
a significant amount I'm spending.
In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
-Cory
|
|
|
| Author: | agulus | | Posted: | Jan 24, 2020 08:56 | | Subject: | Re: Persistent issues… | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, crxefx writes:
| | Same feeling exactly. As much as I love the 100% feedback score our store has,
I will admit that we have made mistakes that should have received neutral feedback
at some point. On the other hand, If you have 1000 positives and 10 neutrals.
Should you still have 100% feedback score? I'm not sure myself how to approach
the feedback system. To compound on that thought, When ordering I never bother
to check a sellers feedback rating so... Does it matter? Does everyone take the
time to check? I don't know.
-Andy
|
For me as a seller the best meaning for neutral would be for example
that in worst scenario there were problems with order but
it was easy to work on the issue with seller but the buyer
is not 100% satisfied because he/she got only a refund not the part
he/she needed. I wouldn't mind to get a neutral in those
situations if this feedback wouldn't change the percentage.
Sometimes I buy parts on BL and I always look at feedback.
It gives you a lot of information about the seller.
-Agnes
|
|
| Author: | popsicle | | Posted: | Jan 24, 2020 08:36 | | Subject: | Re: Persistent issues… | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, crxefx writes:
| | Same feeling exactly. As much as I love the 100% feedback score our store has,
I will admit that we have made mistakes that should have received neutral feedback
at some point. On the other hand, If you have 1000 positives and 10 neutrals.
Should you still have 100% feedback score? I'm not sure myself how to approach
the feedback system. To compound on that thought, When ordering I never bother
to check a sellers feedback rating so... Does it matter? Does everyone take the
time to check? I don't know.
-Andy
|
Valid thoughts. Good input.
Thanks
|
|
| Author: | popsicle | | Posted: | Jan 24, 2020 08:30 | | Subject: | Re: Persistent issues… | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, leopard37 writes:
| | In Suggestions, infinibrix writes:
| | In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
How many new users rate the postal system not the order. This is also a flaw.
Especially if the seller doesn't accurately say when the package was shipped.
Tyson.
|
Good point!
Thanks
|
|
| Author: | popsicle | | Posted: | Jan 24, 2020 08:29 | | Subject: | Re: Persistent issues… | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, infinibrix writes:
| | In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
What a novel idea. I like it. A seller can better work at negating the effects
of mistakes or unjust feedback
Thanks
|
|
| Author: | BrickCompulsion | | Posted: | Jan 24, 2020 06:11 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
I would fully support and do fully encourage this to happen
|
|
| Author: | infinibrix | | Posted: | Jan 24, 2020 05:36 | | Subject: | Re: Persistent issues… | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| In Suggestions, leopard37 writes:
| | In Suggestions, infinibrix writes:
| | In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
How many new users rate the postal system not the order. This is also a flaw.
Especially if the seller doesn't accurately say when the package was shipped.
Tyson.
|
But if you let the buyer know when the goods were or will be shipped most buyers
will be understanding and take that into consideration. Sometimes you may be
penalised because of the fault of the courier but as sellers we are all in the
same boat and if you nearly always ship same day or next business day this in
the long term will be reflected overall in your feedback rating whereas if a
seller usually ships within 3-4 days it stands to reason that their rating might
not be so good for instance an 'Outstanding' rating might be given where
a buyer pays for their order right at the end of the day 4-5pm and is surprised
and overwhelmed to get their goods next day therefore they might decide leave
an oustanding instead of Good.
|
|
| Author: | crxefx | | Posted: | Jan 24, 2020 01:44 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| | Lol! what if you only have one device thought |
| Author: | leggodtshop | | Posted: | Jan 24, 2020 01:28 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
To clarify: with the current 1FA if Bricklink accounts were stolen all accounts
can be logged on to, with 2FA that can't.
|
|
| Author: | leggodtshop | | Posted: | Jan 24, 2020 01:23 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, patpendlego writes:
| | […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
|
Apparently it is not YOUR practice. Don't generalize what you don't know.
| |
| | I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
2FA is not meant to be 100% safe, just SAFER than 1FA. You do not have to use
it if you don't want to. But, if the passwords were stolen, they can login
with 1FA but not with 2FA.
|
Even if you have just one device only, as you have Sylvain
|
|
| Author: | leggodtshop | | Posted: | Jan 24, 2020 01:19 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, patpendlego writes:
| | […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
|
Apparently it is not YOUR practice. Don't generalize what you don't know.
| |
| | I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
2FA is not meant to be 100% safe, just SAFER than 1FA. You do not have to use
it if you don't want to. But, if the passwords were stolen, they can login
with 1FA but not with 2FA.
|
|
| Author: | crxefx | | Posted: | Jan 24, 2020 01:10 | | Subject: | Re: Persistent issues… | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| Same feeling exactly. As much as I love the 100% feedback score our store has,
I will admit that we have made mistakes that should have received neutral feedback
at some point. On the other hand, If you have 1000 positives and 10 neutrals.
Should you still have 100% feedback score? I'm not sure myself how to approach
the feedback system. To compound on that thought, When ordering I never bother
to check a sellers feedback rating so... Does it matter? Does everyone take the
time to check? I don't know.
-Andy
|
|
| Author: | leopard37 | | Posted: | Jan 23, 2020 23:04 | | Subject: | Re: Persistent issues… | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, infinibrix writes:
| | In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
How many new users rate the postal system not the order. This is also a flaw.
Especially if the seller doesn't accurately say when the package was shipped.
Tyson.
|
|
| Author: | infinibrix | | Posted: | Jan 23, 2020 22:47 | | Subject: | Re: Persistent issues… | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
|
| Author: | popsicle | | Posted: | Jan 23, 2020 21:32 | | Subject: | Re: Persistent issues… | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| In Suggestions, Captain_Q writes:
| | In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
-Cory
|
I think Bl's feedback system is somewhat dated. Neutral's should be
more benign rather then similar to negatives.
CURRENT BL FEEDBACK SYSTEM
Positive: accurate
Neutral: overly harsh / may encourage retaliation
Negative: accurate yet may encourage retaliation
I think emulating the eBay model would be a good adaptation. The feedback percentage
is more reflective of a seller's current feedback reputation of the last
12 months vs lifetime like on Bricklink. Meaning a single negative from 6 years
ago doesn't hold the overall feedback percentage down beyond a year, that
is if the seller has cleaned up their act and do no accrue any more negatives/neutrals.
I see frequent enough comment threads here on Bricklink that have complaints
about a seller or buyer receiving retaliation feedback or expressing fear that
they may receive one if they leave accurate feedback. Negatives are warning signs
for sellers to work harder and make improvements. But if the punishment is too
harsh then message may not be received properly.
This mindset has potential to create a retaliatory like atmosphere.
- Captain Q
|
Interesting thoughts and great input, as usual. Thanks!
|
|
| Author: | Captain_Q | | Posted: | Jan 23, 2020 21:20 | | Subject: | Re: Persistent issues… | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
-Cory
|
I think Bl's feedback system is somewhat dated. Neutral's should be
more benign rather then similar to negatives.
CURRENT BL FEEDBACK SYSTEM
Positive: accurate
Neutral: overly harsh / may encourage retaliation
Negative: accurate yet may encourage retaliation
I think emulating the eBay model would be a good adaptation. The feedback percentage
is more reflective of a seller's current feedback reputation of the last
12 months vs lifetime like on Bricklink. Meaning a single negative from 6 years
ago doesn't hold the overall feedback percentage down beyond a year, that
is if the seller has cleaned up their act and do no accrue any more negatives/neutrals.
I see frequent enough comment threads here on Bricklink that have complaints
about a seller or buyer receiving retaliation feedback or expressing fear that
they may receive one if they leave accurate feedback. Negatives are warning signs
for sellers to work harder and make improvements. But if the punishment is too
harsh then message may not be received properly.
This mindset has potential to create a retaliatory like atmosphere.
- Captain Q
|
|
| Author: | popsicle | | Posted: | Jan 23, 2020 21:06 | | Subject: | Re: Persistent issues… | | Viewed: | 87 times | | Topic: | Suggestions | |
|
| In Suggestions, agulus writes:
| | Wow, congratulation. That says to me that
your customer service is exquisite
|
Thank you, but I'm not speaking of that.
It's unjust, I feel. Given that BL has decided to display, so glaringly,
that number for potential buyers, a neutral should be neutral.
-Cory
|
| Author: | agulus | | Posted: | Jan 23, 2020 20:53 | | Subject: | Re: Persistent issues… | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| Wow, congratulation. That says to me that
your customer service is exquisite
|
|
| Author: | popsicle | | Posted: | Jan 23, 2020 20:48 | | Subject: | Re: Persistent issues… | | Viewed: | 89 times | | Topic: | Suggestions | |
|
| In Suggestions, agulus writes:
| | In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
-Cory
|
I have to admit that I made a mistake by writing that
neutral gives -1. I't doesn't! I went too far because every time I see
a post about neutral feedback my feelings
toward this issue are building up while I'm waiting for my first one
|
Yes, you did.
However, I'm referring to what you did get right, the glaring display of
feedback percentage, that potential buyers see when landing on a new store page.
For some reason, that number is moved down with a neutral.
|
|
|
| Author: | agulus | | Posted: | Jan 23, 2020 20:39 | | Subject: | Re: Persistent issues… | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | agulus’s input in this thread has reignited a persistent and nagging thought
of mine: https://www.bricklink.com/message.asp?ID=1176265
It’s a valid point made by member agulus, that has unfortunately been ongoing
as an issue, in the face of contrary input towards the feedback policy.
I’ve brought it up in the past, that a neutral should be just that, neutral,
and not effect your feedback percentage number displayed, up or down.
Beyond the obvious reasons, is the fact that there are many newish buyers that
mistakenly see BL’s neutral, as neutral. Silly people Meanwhile, it continues
to result in an amount of havoc in that arena of BrickLink.
I look forward to reading your honest thoughts
-Cory
|
I have to admit that I made a mistake by writing that
neutral gives -1. I't doesn't! I went too far because every time I see
a post about neutral feedback my feelings
toward this issue are building up while I'm waiting for my first one
|
|
| Author: | qwertyboy | | Posted: | Jan 23, 2020 20:08 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, patpendlego writes:
| | […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
| | I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
2FA is also referred to "something you know, and something you have". 2FA is
not meant to make sure it is you that is using your phone. Rather, it is meant
to do a second check after "someone" logged in (and used the "something you know")
by making sure that person also clears the "something you have" hurdle.
Saying 2FA implementations are generally flawed because they don't check
you are using the same device makes no sense. It is not meant to do that check.
It is meant to prevent "SylvainLS" in France to log into account "qwertyboy".
Good luck doing that if 2FA sends my Canadian phone a txt.
Niek.
|
|
| Author: | SylvainLS | | Posted: | Jan 23, 2020 17:27 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 69 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
| | I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
|
| Author: | leggodtshop | | Posted: | Jan 23, 2020 16:58 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
|
The main problem I have with 2FA is that, most of the time, the implementation
consists in sending an SMS on the same phone the user is already using to browse
the website, and that makes it 1FA (we’re checking the person holding the phone
can use the phone’s browser and read SMS on the same phone, whoopee).
This gives a false sense of security.
|
Obviously the idea behind 2FA is that you're NOT using the same device. I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
|
| Author: | SylvainLS | | Posted: | Jan 23, 2020 16:14 | | Subject: | Re: 2FA or some other additional login security | | Viewed: | 70 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| | Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
|
The main problem I have with 2FA is that, most of the time, the implementation
consists in sending an SMS on the same phone the user is already using to browse
the website, and that makes it 1FA (we’re checking the person holding the phone
can use the phone’s browser and read SMS on the same phone, whoopee).
This gives a false sense of security.
|
|
| Author: | leggodtshop | | Posted: | Jan 23, 2020 14:36 | | Subject: | 2FA or some other additional login security | | Viewed: | 171 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
|
| Author: | calsbricks | | Posted: | Jan 23, 2020 12:25 | | Subject: | Re: multiple shipping addresses ? | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, bje writes:
| | In Suggestions, Rarah writes:
| | Is it possible to create 2 addresses that I can always choose from when completing
an order? I have one address in Slovakia for most orders and one in Czech Republic
for CZ orders. Now the only way around is to simply edit my address and after
order placed change it back. because some stores have automated payment for shipping
and if I don´t change the country i don´t get the right options. I know people
in US will probably not understand why I need something but specifically for
people in SK/CZ many people have address in both countries to optimize shipping
cost etc. It´s from the past but that country difference makes me save 7 EUR
on shipping when I instead of 9€ pay just 2€.
|
Not possible, despite it making complete sense. In fact on every webstore I've
used I get a billing and delivery address, even the certified store has that
here so it is nothing strange.
You will have to continue changing the address here every time
https://www.bricklink.com/pref_address.asp
I do not think sellers can see your history any longer so it is just inconvenient.
|
We agree - it is strange and very old fashioned. It is a strong reason why we
do not use stores where online payment (paypal is used) the addres validation
does not work properly.
We need at least 2 addresses . We can have as many addresses as we need on Paypal
why not here?
| | I've had 21 of them since September last year
|
|
|
| Author: | calsbricks | | Posted: | Jan 23, 2020 12:23 | | Subject: | Re: multiple shipping addresses ? | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, Rarah writes:
| | Is it possible to create 2 addresses that I can always choose from when completing
an order? I have one address in Slovakia for most orders and one in Czech Republic
for CZ orders. Now the only way around is to simply edit my address and after
order placed change it back. because some stores have automated payment for shipping
and if I don´t change the country i don´t get the right options. I know people
in US will probably not understand why I need something but specifically for
people in SK/CZ many people have address in both countries to optimize shipping
cost etc. It´s from the past but that country difference makes me save 7 EUR
on shipping when I instead of 9€ pay just 2€.
|
We share your issue with 2 locations for our store but nothing like this is going
to be done until the new owners are in and settled and reach out to the membership
for priorities etc.
|
|
| Author: | bje | | Posted: | Jan 23, 2020 12:09 | | Subject: | Re: multiple shipping addresses ? | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Rarah writes:
| | Is it possible to create 2 addresses that I can always choose from when completing
an order? I have one address in Slovakia for most orders and one in Czech Republic
for CZ orders. Now the only way around is to simply edit my address and after
order placed change it back. because some stores have automated payment for shipping
and if I don´t change the country i don´t get the right options. I know people
in US will probably not understand why I need something but specifically for
people in SK/CZ many people have address in both countries to optimize shipping
cost etc. It´s from the past but that country difference makes me save 7 EUR
on shipping when I instead of 9€ pay just 2€.
|
Not possible, despite it making complete sense. In fact on every webstore I've
used I get a billing and delivery address, even the certified store has that
here so it is nothing strange.
You will have to continue changing the address here every time
https://www.bricklink.com/pref_address.asp
I do not think sellers can see your history any longer so it is just inconvenient.
I've had 21 of them since September last year
|
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
Finland, Uusimaa
USA, New Jersey
United Kingdom, England
Serbia, Grad Beograd
Netherlands, Gelderland
South Africa, Western Cape
Spain, Comunidad Valenciana
Slovenia
Austria, Wien
Canada, British Columbia
Germany, Nordrhein-Westfalen
Belgium, Flemish Brabant
United Kingdom, Wales
France, Nouvelle-Aquitaine
Australia, South Australia
