Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Brickwilbo  | | Posted: | Aug 15, 2018 17:02 | | Subject: | Re: Wrong color item shown on Appears In page | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
I've tried several colours but can't reproduce what you see.
|
 |
|
| Author: | Brickwilbo | | Posted: | Aug 9, 2018 11:46 | | Subject: | Re: need new filter function for this website | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, SGTENIGMA writes:
| | i have one suggestion that i think all would greatly appreciate. the function
capability to isolate and block individual sellers. what i mean is to make it
where if you have unsatisfactory service, you the buyer, can highlight the specific
seller and put him on your own block list. much like facebook. so that way, you
no longer see the seller when you search for future lego products. for the bad
shops will be filtered out and you wont see them.
|
Already exist. It's called the Least favourite list.
| | i just had an order that i
cancelled. i was instructed to go thru paypal and enter all their info in order
to buy their products. instead of going thru bricklink to get thru to paypal.
in other words, they wanted to circumvent the percentage you guys make when each
sell happens. so i refuse to let them circumvent and cut you out.
|
Actually you're wrong here. Sending a PayPal payment manually is quite normal.
It's the instant checkout causing confusion.
There's absolutely no fee circumvention here. Sellers are billed separately
and pay their fees monthly.
| | pretty sure they will give me a bad review. dont care. i believe in being honest
|
Why are you rewarding a helpful seller with a neutral. You should retract the
Feedback.
It will get you on some stoplist or on the Notes on members page.
| | but i find it frustrating that i have to write down each bad seller and have to review my
own list before buying. that is timeconsuming. appreciate it!
|
Check your buyer settings.
|
|
| Author: | Brickwilbo | | Posted: | Jul 11, 2018 12:43 | | Subject: | Re: Block fresh buyers (0) from my store? | | Viewed: | 75 times | | Topic: | Suggestions | |
|
| In Suggestions, ericchuimk writes:
| | For a long time, there has been a lot of new buyers with (0) feedbacks ordering
from my store but ended up not paying, which I have to manually cancel the order
after a few weeks or so. Sometimes Bricklink charges me service fee across the
month for these orders that are not paid and not shipped, which I have to wait
for a refund the next month after the order is cancelled, resulting in me paying
for things upfront without the necessity of it.
I am getting frustrated about new users making orders but not paying. It is a
burden for me (spending time calculating shipping cost and handling fee, sending
invoice, being billed by Bricklink) ending up to no avail. Sure, I could leave
a negative review on these buyers, I could ban them one by one... but what's
the point when they can easily make another fresh account and do the same thing
over and over again.
|
Enable instant checkout in your store.
Add a shipping cost table to your Shipping policy.
And complete the NPB process instead of just cancelling the order, if they don't
respond.
| |
To deal with this, I have 3 suggestions:
1. I vaguely remember there was an option to disallow buyers below certain points
to buy from my own stop... it was probably Yahoo auction or somewhere else I
don't really remember... But I think this should be an option for sellers.
|
It's still there, check the checkbox in the store settings settings'Disallow
members with negative feedback score to buy from my store'
https://www.bricklink.com/v2/mystore/management.page
However this only blocks -1 etc feedback buyers and doesn't block 0 feedback
buyers.
You can redirect the new buyers to my store. We all start at 0.
| |
2. Perhaps the system has to make it even more clear that one legally HAS to
pay after clicking Order. Because apparently, people don't read anymore,
even warnings.
3. Charge sellers after the order has been paid, not when they are made. Imagine
if someone made a fresh spam account, orders EVERYTHING from my store but not
paying for weeks. I will end up with getting charged by Bricklink, and my sales
hindered because they are off the shelves. And said buyer will suffer from little
or no consequences whatsoever.
I hope changes will be made to secure sellers from such unfair treatment.
|
From your Terms:'To avoid additional PayPal fees, all buyers are encouraged
to "Send Money to friends and family" in PayPal.'
You really can't 'encourage' buyers to pay as friends or family for
goods.
|
|
| Author: | Brickwilbo | | Posted: | Jul 5, 2018 01:16 | | Subject: | Re: Allow us to part out specific instructions | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, luckjes112 writes:
| | Some sets have more than one book of instructions. I want to part out only a
part of a set and doing this manually is a royal pain. So instead, what if we
could part out only a specific instruction booklet from a set the features multiples?
|
This has been suggested before.
The problem is that sets are not inventoried by booklet or bag but by part.
The workaround is to part put a set a set partial in a Wantlist by adjusting
parts to the quantities according the booklet.
|
|
| Author: | Brickwilbo | | Posted: | Jul 3, 2018 11:40 | | Subject: | Re: Adding the subnavigation to the home page | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, Dutchblockhead writes:
| | Hi,
I would like to propose the idea to add the subnavigation to the homepage.
Alot of the times i want to look up the priceguide for a set and it always takes
some extra clicks.
|
The Catalog used to be on a separate Tab. Would be nice to have it back.
|
|
| Author: | Brickwilbo | | Posted: | Jun 30, 2018 23:15 | | Subject: | Re: Button placement on quotes received | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, tasbaz7 writes:
| | For the benefit of those of us with less accurate clicking skills, I would like
the buttons "order" & "cancel" on the quotes page stacked side by side (horizontally)
rather than sitting vertically on top of each other. There seems to be plenty
of space free on the page, & this would make inadvertently clicking the wrong
button less likely.
|
People will click incorrectly no matter where a button is located.
|
|
| Author: | Brickwilbo | | Posted: | Jun 26, 2018 07:50 | | Subject: | Re: Archive completed wanted lists | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, r.pothof writes:
| | Hello BrickLink,
I like to have a feature to archive my completed (100%) wanted lists.
I think it is helpfull to clear op the total list, but even to backup them.
Is it possible to add it?
Hope to hear from you soon!
Kind regards,
Rinaldo Pothof
|
Click Download on each Wantlist to save it as xml file.
|
|
| Author: | Brickwilbo | | Posted: | Jun 6, 2018 11:29 | | Subject: | Re: Auto-Wanted based on Set Invoice. | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, Lister192065 writes:
| | Not sure if I'm missing something but there is no simple want to add a complete
set inventory as a Wanted list.
Example: 10016-1, in order to build a Wanted list of parts for this set I have
to add each piece individually to a new Wanted list.
Am I missing something or does this feature not yet exist.
I have a standard Buyer account so not sure if this feature is available to other
user types.
|
Go here: https://www.bricklink.com/v2/wanted/partout.page
|
|
| Author: | Brickwilbo | | Posted: | May 19, 2018 14:59 | | Subject: | Re: Apply cart to wanted list | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, IQ1970 writes:
| | Is there a way to apply a cart to a wanted list?
|
You can add items in the cart to a Wantlist.
| |
I know there is the option to "Apply Order" to a wanted list. However I want
to play around a bit with my wanted lists to figure out the best prices before
I start the actual ordering.
|
You can use the Buy tab search option a few times over and over, create a cart
each time, then compare the carts on multiple browser tabs.
Unfortunately the Buy feature doesn't allow to do multiple searches because
after it finds a store and you create a cart you need to go back again and search
again.
Or use the classic view By Shop option to find the stores with the most parts
and to create multiple carts. https://www.bricklink.com/wantedShop.asp?showOld=Y
|
|
| Author: | Brickwilbo | | Posted: | May 18, 2018 13:21 | | Subject: | Re: Blocking a store | | Viewed: | 89 times | | Topic: | Suggestions | |
|
| In Suggestions, wolbar writes:
| | Hi, I have been stopped / blocked by a rather thin skinned seller.
Is there a way I can block the store? I don't want to see the store any longer
or be able to add items from its inventory. I have gone to the store twice now
to add items only to find out I am blocked.
That is annoying me and there should be a way for a buyer to block a seller in
turn.
|
Here's the link https://www.bricklink.com/searchSettings.asp?viewFrom=P
|
|
| Author: | Brickwilbo | | Posted: | Apr 10, 2018 04:25 | | Subject: | Re: Price guide rant | | Viewed: | 120 times | | Topic: | Suggestions | |
|
| In Suggestions, LaineeP writes:
| | I know that this has probably been beat to death, but I have a suggestion. I,
as well as others I'm sure, have complained about the average prices that
are grossly inflated due to very high priced parts. On the used side of the guide
it seems it is always the same 2 stores (ex $39.95 for a $0.20 piece).
Why can't we do what they do in some sporting events - throw out the lowest
and highest and then average. I'm sure there is a way to do this.
Lainee
|
Here you go https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
|
|
| Author: | Brickwilbo | | Posted: | Apr 9, 2018 07:31 | | Subject: | Re: After posting feedback "Go Back" Button | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, randyipp writes:
| | Please fix this "go back" button to load the orders page not actually go back
a page. This requires me to hit refresh in order to see what order needs feedback
next.
It's not an issue when there are only 1 or 2 but more than that and
it can get a little annoying.
|
You can use the Mass feedback link for 3 or more orders.
| |
This issue was observed on Chrome, it may react differently on other browsers,
if so I would love to hear about which ones if the button works!
Thanks!
|
|
|
| Author: | Brickwilbo | | Posted: | Apr 8, 2018 05:18 | | Subject: | Re: “Report” Button | | Viewed: | 56 times | | Topic: | Suggestions | |
|
| In Suggestions, todeluca writes:
| | Due to another spammer having appeared on the Forum, and my having to message
the Admins about it, I now think that Bricklink should have a designated “Report”
button on each Forum post (as is the case on Eurobricks). This would make reporting
spam/problem members/etc much easier, since the Admins could be contacted immediately
upon seeing the offending post and automatically be directed to the specific
post in question.
Is this something that Bricklink can implement?
|
Report here https://www.bricklink.com/problemMessage.asp
|
|
| Author: | Brickwilbo | | Posted: | Mar 24, 2018 17:00 | | Subject: | Re: Default feedback messages | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | When I leave positive buyer feedback it usually results in one of three basic
messages:
One general message thanking the buyer for the order,
One thanking new buyers and welcoming them to BL,
One thanking repeat customers.
It'd be great if we had some options at the feedback screen to just select
from 4-5 pre-set messages. Something like radio buttons for message A, message
B, message C, etc.
|
My browser already makes feedbacks selectable, I only have to type the first
letter.
|
|
| Author: | Brickwilbo | | Posted: | Mar 22, 2018 01:48 | | Subject: | Re: How to improve Easy Buy | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, FreezeTile writes:
| | Why not add a feature to the site where you can select multiple models and then
Easy Buy them all at once?
For example, say I upload two small models to the site and I want to buy both.
I could Easy Buy both models at the same time and possibly find one store selling
the parts for both models! 
|
Already exist. At the Wantlist tab, go to the Search or Buy page.
|
|
| Author: | Brickwilbo | | Posted: | Mar 19, 2018 11:30 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, PurpleDave writes:
| | Bricklink famously ground to a halt, twice, because it got hacked. The site
may have been restored to working condition, but a lot of us want nothing to
do with risking exposure of our financial accounts to anyone who may be lurking
behind the scenes. Sellers don't want to give Bricklink the level of control
required to accept payments through Bricklink. Bricklink has announced that
in about a month, they plan to scuttle offsite Paypal as a payment option, without
even taking any input from their core membership. The reason stated was that
new, usually one-time buyers, can't figure out where the payment button is
when they select offsite Paypal as a payment option, so they plan to basically
cut off any buyers and sellers who refuse to use any other form of payment, and
who especially want nothing to do with any onsite Paypal options.
Make offsite Paypal an opt-in payment option. Sellers obviously have to select
up front which payment options they will accept. Make all _buyers_ voluntarily
choose to see offsite Paypal as a payment option when checking out. If a seller
does not accept any other payment options, have them flagged as "does not ship
to you", just like if they were from another country and didn't have your
country enabled for shipping options. If a new buyer signs up, they should be
required to read an explanation of how offsite Paypal works, and confirm that
they want to be able to choose that as a payment option before they even see
it appear in lists.
But seriously, don't chase away a bunch of your regular customers in the
hope that you might be able to "grow your business" on the bank accounts of people
who just get sent here to buy a replacement part that LEGO Consumer Affairs can't
provide, or who are looking for just one retired set, and will never log in again
after they receive their shipment.
|
Was there not a page in my account settings where I could select my payment methods?
And a filter that hides stores that do not accept my payment types?
Then all what needs to be done is make the default setting for accepting Offsite
Paypal "OFF". (I would not recommend the name "offsite Paypal", I think that
name only makes sense within the current discussion. )
Maybe it was this one... https://www.bricklink.com/storeSettings.new.asp
And yes, save offsite Paypal as an option.
|
That page has been disabled for a while, however buyers can choose their acceptable
payment methods in the advanced search options and Paypal is still listed there.
Not sure about wanted lists cause I don't use that feature, but am sure I
have seen it mentioned somewhere.
|
https://www.bricklink.com/wantedSettings.asp?viewFrom=P
| |
Even the payment method element is flawed in design terms. We just had to cancel
an order from someone who chose to pay in euros via Bank Transfer. We only accept
UK pounds for bank transfers and that is/was stated in our terms but because
we aaccept euros (accepted currencies) they were allowed to choose that currency.
Currencies should be defined against payment methods. If you set up bank transfer
you should be able to say GBP only and have that as a viable payment methods.
Again it is not a complicated thing to do - you could have an all radio button
or individual buttons which would need to be marked by the stores for what they
will accept.
They have gone the other way - here are the currencies we accept and here are
ther payment methods you can use. ?????????
|
|
|
| Author: | Brickwilbo | | Posted: | Mar 19, 2018 11:16 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I'm curious if BL will continue to offer the multitude other off-sites methods.
Anyone looked at what is still available? There's a bunch I've never
even heard of, and seriously, is a Western Union transfer a better option than
PayPal off-site?
|
New Stores can't add Offsite Payment Methods since 8th June 2017.
IBAN is an exception after completing the New Seller Verification process.
|
|
| Author: | Brickwilbo | | Posted: | Mar 18, 2018 16:34 | | Subject: | Re: Have all members pay BL $1 to buy and/or sell | | Viewed: | 91 times | | Topic: | Suggestions | |
|
| In Suggestions, matejo writes:
| | Mentioned in other posts, I am submitting this as a separate suggestion.
The goal of the $1 payment is to preclude new members from making false orders
and thereby avoid time wasted on pulling order items, attaining packing supplies,
calculating shipping, etc.
Perhaps there is also a benefit with regard to new sellers. Not sure.
I recognize there will be process, payment, and accounting challenges for BrickLink
administrators, along with maybe an undesired initial action to become a member,
however this proposal would screen out false buyers, and benefit the integrity
and positive experiences of the entire new member, buyer, and seller community
-- which for my part is a key reason I'm here.
|
Don't pick and pack until you're paid.
Enable instant checkout in your store.
|
|
| Author: | Brickwilbo | | Posted: | Mar 18, 2018 16:31 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| This site is for selling and buying.
The lesser restrictions the better.
Enable instant checkout in your store.
That will solve your problem.
In Suggestions, matejo writes:
| | Whether X = 0 or some short optional range between say -3 and +3, I suggest
that any seller be able to approve of new zero-or-low-feedback members before
they are allowed to check out.
As a heads-up courtesy, new buyers can be advised by BrickLink, via a notice
both near the cart symbol while shopping and in the cart, that checking out will
require the seller's approval.
Attaining approval would require a BrickLink message from the prospective buyer
to the seller requesting to check out. In lieu of a better indicator, this message,
or perhaps more importantly the simple effort to send it, would allow a seller
to make an approval or disapproval decision.
The seller makes a decision, with ideally everything being on the up & up, and
a bona fide order and purchase follow.
However the rule and process is set up, it can be deconflicted with the "Disallow
members with negative feedback" rule.
- - - -
A better solution that what's above, to minimize time-wasting
fake orders, is to have all buyers pay BrickLink a dollar or euro before being
allowed to order.
I for one am happy to pay a dollar, although I cannot speak for anyone else.
- - - -
I've welcomed several new buyers to BrickLink, and I hope to welcome more.
On the flip side, I spent an hour-and-a-half pulling eight sets last Thursday
night, in order to identify a good shipping box (which to free up involved shifting
around several more sets) and to attain an accurate overseas shipping quote on
behalf of the customer, assuming the best with regard to their intentions. I
did this promptly within three hours of order receipt, in order to set up a timely
invoice.
I almost took everything to the post office the next day, in order to get a better
weight since the big box covered my small scale. Thankfully the member's
first negative arrived before that, and I decided to estimate the weight.
This morning, I spent another hour getting these sets back to their storage places.
I did all this on behalf of someone who is playing a mean game with several BrickLink
sellers ... ... ... simply because he can as a new member. Furthermore,
he's now at -4 and has the BrickLink greenlight to order from unsuspecting
sellers. The wasted-time toll of this false buyer round remains TBD.
My sets are safely stored wherever they fit throughout my place; I do not have
a crystal ball to store them in some purchase and ease-of-access order; and I
do not have a warehouse facility.
In light of such service efforts, extensive or otherwise, sellers should be able
to screen new buyers, even if such an evaluation is limited to interpreting a
message.
Or have everyone pay BrickLink a token amount before receiving buyer privileges.
Probably not easy given payment means and currencies, but it would likely alleviate
an ongoing and possibly growing issue.
|
|
|
| Author: | Brickwilbo | | Posted: | Mar 14, 2018 10:38 | | Subject: | Re: Suggestion - link to report post on message | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, Cob writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, Cob writes:
| | Please put a quick link to report a post in each message.
Thanks
Cob
|
Yes, not having to find the message ID and the correct problem page would make
it easier to report messages. That would help.
An icon could be added next to Cancel and Reply, which could take you directly
to the reporting page with the message number already filled in.
|
After getting nearly 200 spam forum posts in the last few days, it seems that
this suggestion would be a good addition to the forum page.
Cob
|
Report the Member as spanner under Report Member.
|
|
| Author: | Brickwilbo | | Posted: | Mar 7, 2018 09:25 | | Subject: | Re: Separate professional and private sellers | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, Teup writes:
| | […]
That's feedback and it's unrelated  There are businesses with low feedback
scores and hobbyists with high scores. It doesn't tell you anything about
the legal form of the transaction.
|
Nonsense. A “hobbyist” with several sales a week isn’t a hobbyist, whether they
are incorporated / registred / whatever or not.
|
Several sales a week of a €0,04 part doesn't make it a business.
The ordervalue is more important than amount of sales.
|
|
| Author: | Brickwilbo | | Posted: | Mar 7, 2018 08:53 | | Subject: | Re: Separate professional and private sellers | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | Right now Bricklink is a mall of actual
shops and people having little garage sales and from the front end there's
no difference. That strikes me as odd.
|
The not differentiating between stores is one of the charmes of Bricklink.
Buyers have the most chance to find the parts they need.
|
|
| Author: | Brickwilbo | | Posted: | Mar 5, 2018 11:56 | | Subject: | Re: wanted list - remove items when received | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, NicoBuma writes:
| | Whenever I order things that are on my wanted list and the order arrives and
is checked and completed, it would be nice if the items I just got shipped are
removed from my wanted list, so next time I go shopping it only lists the parts
I still need from my wanted list and not the ones I received in the last (few)
order(s).
Would this be possible for bricklink admins to make changes to the ordering system,
so this can be done automatically? (maybe like a checkbox you can set)
Are there other people who would also like this feature or how do you guys
do this? Do you go through all your wanted lists and delete the items after you've
received your orders, or do you forget to do this and with another order you
order (some) parts double ? (like I have done many times, after which of course
I go through all my wanted lists and remove those parts, to not make the same
mistake again)
|
1. You can already do that:
a. within the Wanted List with “Apply Order,”
b. just after checkout “search items in my wanted lists,”
c. from the Orders page (a scroll-like icon whose presence depends on a setting
I can’t find)
|
On My Orders Placed page click Customize display:
https://www.bricklink.com/orderSettingsCols.asp?v=p&viewFrom=O
| |
2. How would BL know if and when you’ve received all the items in the order?
|
|
|
| Author: | Brickwilbo | | Posted: | Mar 3, 2018 11:45 | | Subject: | Re: "Hide Items if Have Qty is ≥ Want Qty" option | | Viewed: | 19 times | | Topic: | Buying | |
|
| In Suggestions, othellico writes:
| | Hi,
the "Hide Items if Have Qty is ≥ Want Qty" option in wishlists does not work
any more.
Thanks
Claudio
|
It's a known technical issue.
Report to the Helpdesk https://www.bricklink.com/helpDesk.asp?helpDeskID=114
|
|
| Author: | Brickwilbo | | Posted: | Mar 1, 2018 08:55 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 89 times | | Topic: | Problem | |
|
| In Problem, Icetrent writes:
| | I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
|
It's fast when you click on the Mass feedback link and copy paste your feedback.
Or don't pile up the feedback-to-leave.
| | I have sent an email to IT and still no answer.
In Problem, nectara writes:
| | In Problem, CheshireBricKs writes:
| | I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?
Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.
Your site has duplicated lots on numerous occasions, this is not acceptable.
Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.
Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.
Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.
Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.
I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.
I'm aware there's trolls on here so please keep your witty comments to
yourself.
Thanks
Reece
|
Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
|
|
|
|
| Author: | Brickwilbo | | Posted: | Mar 1, 2018 08:17 | | Subject: | Re: Incorrectly marked as Ready | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, Cob writes:
| | Quit marking orders that the buyer checks out using instant checkout as "ready".
Here is the definition of Ready.
https://www.bricklink.com/help.asp?helpID=41
Ready - Items in order verified, shipping or any additional costs added. Seller
sends an Invoice to the buyer.
It is not possible for BrickLink to verify the items in the order, therefore
the order cannot be marked ready.
Thank you,
Cob
|
For sellers it's impossible to already have verified the items at Instant
Checkout.
|
|
| Author: | Brickwilbo | | Posted: | Feb 15, 2018 08:25 | | Subject: | Re: Make shippment rate charts visible or able to | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, zimoch writes:
| | Could it be an option to show shipment rate charts in shipment policy tab to
buyers in order to avoid making own tables with these prices?
|
You can make a printscreen, edit, safe as jpegfile and add the image to your
Terms.
|
|
| Author: | Brickwilbo | | Posted: | Feb 14, 2018 00:45 | | Subject: | Re: My-Note-On-User visibility; push-pin colors | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, matejo writes:
| | Hi,
Please make My Note On User notes an icon-hover-view-note option when visiting
a particular store, placed in the upper-right screen corner with the other small
icons, in order to allow customers to easily review any past notes on a particular
store they are visiting.
Recommend using the red push-pin icon as seen in Orders Placed and wherever else,
and recommend allowing for two or three push-pin color options, instead of just
red.
Thank you for your time, Matthew
|
Yes.
https://www.bricklink.com/message.asp?ID=1076243
|
|
| Author: | Brickwilbo | | Posted: | Feb 13, 2018 10:18 | | Subject: | Re: Wants list: don't suggest stoplisted stores | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, yorbrick writes:
| | The "buy wanted lists" feature currently suggests stores that have stop listed
the buyer if the other criteria the buyer uses are all met. This seems pointless.
Why does BL suggest a store that refuses to sell to the customer?
Of course, once I go to the store and find out I am stoplisted, I can least favourite
the store and then exclude least favourited stores from the wants list calculation,
but surely it should automatically exclude stores that refuse to sell to me (just
as I can exclude stores that will not ship to me).
|
Check the checkbox Exclude stores that stoplisted me
https://www.bricklink.com/searchSettings.asp?viewFrom=P
|
|
| Author: | Brickwilbo | | Posted: | Feb 10, 2018 22:18 | | Subject: | Re: Damage Tick Box | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, CanadaFirst writes:
| | Yes of course we do comment our parts (go see our store) but when customers pass
through a wanted list and ask to see parts available from a store the damaged
parts are not identified before you procees to cart and payment and you have
to verify every items one by one. When you search for a set, you can request
to avoid incomplete sets. What we suggest is the same system that will give customers
the opportunity to skip the parts listed as damaged.
|
It's possible to search and see only New or Used:
https://www.bricklink.com/searchSettings.asp?viewFrom=P
| | In the same time, the damaged parts will stop having impact on average price of good used parts.
Incomplete sets doesn't affect the average price of sets.
|
It's possible to de-select the average price:
https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
|
|
|
| Author: | Brickwilbo | | Posted: | Feb 10, 2018 21:57 | | Subject: | Re: Damage Tick Box | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, CanadaFirst writes:
| | Hi, we would like you to add a damage tick box under the used condition that
would work like incomplete set tick box. That would avoid that customers buy
damaged parts without knowing it and will level up the average price to what
is should be.
|
If buyers weren't aware of damage, the part wasn't correctly listed:
Used Parts - Parts which have been previously used and are presumably still
in good, usable condition.
If the parts do show excessive wear, discoloration, excessive scratches, other
marks,etc. this should be noted in the *Comments* field.
https://www.bricklink.com/help.asp?helpID=102
|
|
| Author: | Brickwilbo | | Posted: | Feb 10, 2018 18:39 | | Subject: | Re: Payment other than paypall | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, wayneb3802 writes:
| | Please make payment by credit card available so those of us that cant figure
out your payment method can make purchases.
|
You can use a creditcard when using Paypal.
|
|
| Author: | Brickwilbo | | Posted: | Feb 10, 2018 10:23 | | Subject: | Re: Invoice only by email? | | Viewed: | 20 times | | Topic: | Suggestions | |
|
| In Suggestions, RoeckieTM writes:
| | Hi, I'm not sure if it's actually a suggestion. It might be already in
place, but I'm just missing it?
I'm unsure if I can see my invoices (both for orders I have placed as for
orders I have sold) in BL. For all I know, they only get sent by email. Which
is kind of annoying, since I have to switch back & forth between the website
and my mailbox to complete orders. E.g. for searching out the IBAN number that
was in the invoice.
Not only that, but sometimes a buyer requests another sending method, which will
alter the price. It would be very useful to have kind of a version history on
the invoices of a single order.
In general, I believe email is fine for notifications, but all data should be
inside BL, including the generated invoices.
If it isn't: it would be very useful to store the invoices.
If it is: can someone tell me where to find them?
Thanks all!
Henri
|
Invoices for Placed orders are always sent to My Messages.
Here are your sent invoices
https://www.bricklink.com/myMsg.asp?a=o&v=7
|
|
| Author: | Brickwilbo | | Posted: | Feb 3, 2018 07:28 | | Subject: | Re: Admin: complete Store verification process | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | Admin please complete the Store verification procedure completely and confirm
to the new sellers.
Daily new sellers complain about the lack of communication of BrickLink customer
service.
In the forum they read it's normal the Verification process takes about 6
weeks.
Many discover they CAN be accessed via the bypass password.
They're not open regularly because Bricklink didn't apply all settings
correctly in the Verification process.
This long and incompleted process is hurting Bricklinks reputation and business,
because the items in these stores don't come up in searches.
We want scammers stopped not a discouraging process for normal people.
Admin,
Please complete every setting of the process and confirm once the process is
completed to these new sellers.
Thank you.
|
Bump.
Dear Admin,
Please communicate with the many new sellers waiting for months to become verified
and clarify how long their New Store Verification process is going to take.
The silence has become painfull and is hurting Bricklinks reputation.
|
|
| Author: | Brickwilbo | | Posted: | Jan 25, 2018 00:49 | | Subject: | Re: Display seller rating a la eBay or Amazon | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, undetected writes:
| | TL;DR: Please display the seller's positive/negative feedback ratio next
to the store name, instead of a flat feedback count.
----
(My other post goes into too much detail, so I'm pulling out my actual suggestion
into another post.)
I recently purchased from a seller who is now suspended. It turns out, there
were warning signs buried in his feedback about three or four pages back, but
most of his feedback was positive.
I realized after this experience that there is no indication about the seller's
positive or negative ratings, like there is on eBay or Amazon.
There is a number which can indicate the feedback count, but this is not helpful.
If instead of a flat number, it indicates the amount of positive/negative feedback,
I would have dug deeper into the seller's feedback. At least I would have
known that this seller was a risk, and there was a 1 in 50 chance he'll take
3 weeks before he ships.
|
You can click on the words neutral and negative to view only the neutrals or
negatives.
There's already a feedback percentage shown.
|
|
| Author: | Brickwilbo | | Posted: | Jan 24, 2018 10:02 | | Subject: | Re: Pending item removal on order page?! | | Viewed: | 18 times | | Topic: | Suggestions | |
|
| In Suggestions, fors writes:
| | Sorry if this has been brought up already or if I have missed something.
I (seller) currently have an order with pending item removal requests that I
have made to the order. There is no indication of this in either the "Order Received"
list or in the individual order page. Because of this it is easy to miss and
invoice with the items still remaining in the order.
Cheers,
/Patrick
|
The buyer received a Message and an email about the order, regardless the settings.
|
|
| Author: | Brickwilbo | | Posted: | Jan 24, 2018 02:31 | | Subject: | Re: Classic Wanted List Unavailable on June 5th | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Administrative, shawnxyz writes:
| | Is there a way to delete a wanted list using the new interface? I have some
I'm "done" with, but I don't see a way to delete the whole list.
|
In the pop up window click the list, scroll down and click on delete.
|
|
| Author: | Brickwilbo | | Posted: | Jan 22, 2018 10:04 | | Subject: | Re: AJAX error while searching for stores | | Viewed: | 29 times | | Topic: | General | |
|
| In General, xenocryst writes:
| | In General, Brickwilbo writes:
| | In Suggestions, a213jf writes:
| | I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!
|
The Classic Wanted View By Shop still works.
|
You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.
|
The Classic view does exactly the same as the New view.
For many it can be helpful enough to know about the existence of the Classic
view.
|
|
| Author: | Brickwilbo | | Posted: | Jan 22, 2018 07:31 | | Subject: | Re: AJAX error while searching for stores | | Viewed: | 121 times | | Topic: | General | |
|
| In Suggestions, a213jf writes:
| | I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!
|
The Classic Wanted View By Shop still works.
|
|
| Author: | Brickwilbo | | Posted: | Jan 15, 2018 04:31 | | Subject: | Re: Weight/cart restrictions suggestion | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, cjbenson writes:
| | I can understand the need to have a bypass password for some orders BUT I can
see it only being useful if the store(s) in question are using instant checkout.
Why not turn off the need for a bypass password for any stores that are not using
instant checkout since they are going to need to manually send an invoice/calculate
shipping anyways. It would help reduce the restriction errors buy quite a bit
and help sellers by not making them wonder why their sales have dropped off suddenly.
|
I thought the restriction errors are only occurring in stores with instant checkout
and/or instant invoice enabled.
|
|
| Author: | Brickwilbo | | Posted: | Jan 3, 2018 00:54 | | Subject: | Re: wanted list | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, esprob writes:
| | allow options for purchased items in wanted list to be removed.
|
You can use the various options on the Want tab.
|
|
| Author: | Brickwilbo | | Posted: | Dec 29, 2017 06:41 | | Subject: | Re: repair "Hide Items if Have Qty is ≥ Want Qty" | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, Matjes writes:
| | There is a button reading "Hide Items if Have Qty is ≥ Want Qty" in the wanted
list filtering, but I cannot get this to work. When I tick it and click "Apply"
nothing appears to happen and the button unticks itself.
I used to move all the part with Have Qty = Want Qty to a new wanted list 'Project
purchased' to get a wanted list with only lots of missing parts. Nevertheless
this seems to be a bug. The Checkbox seems to do nothing. It would be really
useful to see those parts missing for a specific project without destroying its
wanted list.
|
If it's a bug report it at the technical helpdesk here: https://www.bricklink.com/helpDesk.asp?helpDeskID=114
|
|
| Author: | Brickwilbo | | Posted: | Dec 23, 2017 14:17 | | Subject: | Re: Login problems on ipad | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, drclarkjr writes:
| | I have a new iPad Pro 10.5” running iOS 11.2.1. I just tried to log in for the
first time (on this device) and could not because the login window kept disappearing
when I tried to enter my password. I was in landscape orientation and the keyboard
was in the way, and when I tried to scroll the page up so I could type in the
password box, the login window would close. I finally made it work by rotating
the iPad to portrait orientation.
That scroll attempt also caused other screwups, like the cursor and entered text
not showing up in the data entry box, but below it.
|
Vote here against a wandering login pop-up window:
https://www.bricklink.com/message.asp?ID=1042595
|
|
| Author: | Brickwilbo | | Posted: | Dec 18, 2017 13:12 | | Subject: | Re: 'blservice@bricklink.com' as the sending addr | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, kwmcmillan writes:
| | When I receive messages from members that have been generated via the Contact
Form, my instinct is to hit the 'reply' button and then proceed providing
a response to whatever question has been posed. THis is the way every other email
or messaging system I have ever encountered works.
But doing so yields an unpleasant surprise: my response is sent to a black hole
instead of the actual sending party.
I (now) know that the member address can be found in the body of the email, but
two things:
1 - Would I ever really want to reply to 'blservice@bricklink.com'? (No)
2 - Replying on a mobile device where copying text segments (the email address)
isn't very easy makes this situation worse
I can't think of any good reason that the sending member's address ISN'T
the one provided upon receipt and would respectfully suggest that it be changed.
k.
|
Receiving Bricklink messages by email is an extra service and not intended to
be the standard communication method.
Advised and preferred is to use the Bricklink messaging system to contact other
members instead of email.
Messages related to orders will be attached to the order.
All other messages are available for Admin to view, if necessary.
|
|
| Author: | Brickwilbo | | Posted: | Dec 13, 2017 10:53 | | Subject: | Re: Cart jump & update search options | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, kimymhat writes:
| | Hi BrickLink. Id like to make suggestions. BrickLink should enable cart jump(
as in viewing each cart from different store without having to return to home
screen),Or is there anyway to change my current settings?
|
https://www.bricklink.com/storeCartList.asp
| | I wish BL should add up search option for S&H (stores that states total S&H/flat
without us asking the seller) and stores on sale. So that its easier for budget
planning.
And Other than that, you guys are awesome! I love BrickLink. Ill keep coming
back i promise!
Kimy mhat
LUG Brunei
|
|
|
| Author: | Brickwilbo | | Posted: | Dec 13, 2017 09:46 | | Subject: | Re: Different minimum purchase for international | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, relhak writes:
| | Could we *please* be allowed a different minimum purchase setting for international
orders? Maybe even different lot limits
|
You can with the new instant checkout shipping settings.
| | I don't mind small orders ($2+) in the USA, but international orders are
such a pain that I dread anything under $40. Now the customs forms are a minor
hassle, but buyers often don't understand English well, are annoyed at me
over the sky-high USPS rates (as if I can change them), and if I make a mistake
and have to ship a missing part, it costs a fortune.
I don't want to shut off international sales altogether because international
resellers place orders I love. But orders where the postage costs more than
the parts just aren't worth it.
|
|
|
|
| Author: | Brickwilbo | | Posted: | Dec 11, 2017 17:59 | | Subject: | Re: NEW OPTION | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, skikyssing writes:
| | Hi,
I really would like you to think about a new option.
I really need to know how much what are the parts I sell the most.
Can it be possible for you to make an option who is telling us the count of each
parts we are selling?
I really need to know what are my most popular parts, minifigs, sets...
Thank you
|
Download your orders in xml and sort in excel.
|
|
| Author: | Brickwilbo | | Posted: | Dec 10, 2017 04:32 | | Subject: | Re: Admin: complete Store verification process | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | Admin please complete the Store verification procedure completely and confirm
to the new sellers.
Daily new sellers complain about the lack of communication of BrickLink customer
service.
In the forum they read it's normal the Verification process takes about 6
weeks.
Many discover they CAN be accessed via the bypass password.
They're not open regularly because Bricklink didn't apply all settings
correctly in the Verification process.
This long and incompleted process is hurting Bricklinks reputation and business,
because the items in these stores don't come up in searches.
We want scammers stopped not a discouraging process for normal people.
Admin,
Please complete every setting of the process and confirm once the process is
completed to these new sellers.
Thank you.
|
Here's the link to the New Store Verification process help page: https://www.bricklink.com/help.asp?helpID=2440
Here's where to enter the bypass password to unlock the store.
All you're store settings have to be completed.
|
|
|
| Author: | Brickwilbo | | Posted: | Dec 10, 2017 04:12 | | Subject: | Re: Admin: complete Store verification process | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| In Suggestions, mandr writes:
| | In Suggestions, chadrobb4 writes:
| | This topic was very helpful, seeing that other people are going through the same
issues. I'm still waiting for the Bricklink admins to approve my New Seller
Verification. I have the 5 positive feedbacks and have been a user for over 100
days but for some reason I haven't been approved to open my Bricklink store.
I've sent the request via email to get approved, but I have not heard back
and it's been a week already. I'll probably give it one more week, and
if I'm not approved I'll look into other Brick/Lego websites. Thanks.
|
chadrobb, you don't seem to have any payment methods. I believe new sellers
might have to offer PayPal (onsite), but I can't find where this is documented.
In any case, you need to offer some payment methods. And as per the opening
post, it appears to take maybe 6 weeks from the time you submit your email for
approval.
|
Here is the help page: https://www.bricklink.com/help.asp?helpID=2440
|
|
| Author: | Brickwilbo | | Posted: | Dec 9, 2017 04:55 | | Subject: | Admin: complete Store verification process | | Viewed: | 233 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Admin please complete the Store verification procedure completely and confirm
to the new sellers.
Daily new sellers complain about the lack of communication of BrickLink customer
service.
In the forum they read it's normal the Verification process takes about 6
weeks.
Many discover they CAN be accessed via the bypass password.
They're not open regularly because Bricklink didn't apply all settings
correctly in the Verification process.
This long and incompleted process is hurting Bricklinks reputation and business,
because the items in these stores don't come up in searches.
We want scammers stopped not a discouraging process for normal people.
Admin,
Please complete every setting of the process and confirm once the process is
completed to these new sellers.
Thank you.
|
|
| Author: | Brickwilbo | | Posted: | Dec 4, 2017 10:29 | | Subject: | Re: Include tracking number in shipment email. | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, R1nc3W1nd writes:
| | Many retailers include a tracking code/link in their 'order has shipped'
emails. Can Bricklink do the same?
|
Each individual seller can add a macro tag to the drive thru message.
Check the top part of order details page if a tracking number is entered it's
shown.
|
|
| Author: | Brickwilbo | | Posted: | Nov 28, 2017 14:58 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| Contact the seller about your issue instead of bringing Bricklink on ridiculous
ideas.
I would have to close my shop because the order values I ship will not be worth
the postage.
I ship 99% of my orders in taped/bubble wrapped envelopes or bubble mailers so
I don't see why you wouldn't contact the seller.
In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
|
|
| Author: | Brickwilbo | | Posted: | Nov 19, 2017 04:58 | | Subject: | Re: Mass Feedback Post - UX improvement | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| Before the website overhaul at Mass feedback it was possible to select Seller
or Buyer orders.
There were more Seller/Buyer order functions split in a weird way after My BL
was separated in Seller and Buyer, like Order and My Messages.
In Suggestions, wozke writes:
| | Dear team,
I would like to propose a small change to the "Mass Feedback Post" functionality.
Situation:
I use the "Mass Feedback Post" function a lot, giving feedback to all customers
once an order is shipped. I use the link on the "orders" page of my store.
Problem:
The "Mass feedback" page lists both orders that were made in my store, as well
as orders made by me in other people's stores. This regularly causes me to
praise stores I bought lego at to be "great buyers" Since it's not possible
to change feedback once posted, I can't give them the feedback I want.
Analysis:
As a User Experience Analist, I often tackle these kind of UX problems. In this
case what a user expects from a funtion (giving feedback to customers) differs
from the actual functionality (giving feedback to all orders that qualify). As
the user is in a customer context, it's strange that the "buying context"
is mixed.
Proposed solution:
There are multiple ways of solving this of course, one of these two should work
best I think:
1. Split the functionality. From the my store orders page, clicking the "mass
feedback" link should list only orders from buyers in your store, not the orders
you placed. From the "my orders" page it should work the other way around fo
course.
2. Divide the screen in two: List all orders in your store first, list orders
you placed below them clearly indicated as a seperate list.
I hope someone recognizes this as a problem as well, and I hope you find this
a valuable suggestion!
Kind regards,
Wouter Slager
|
|
|
| Author: | Brickwilbo | | Posted: | Nov 8, 2017 07:59 | | Subject: | Re: Default Shipping Method | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, SchmickBricks writes:
| | Is there any chance of bringing back the option for sellers to select a default
shipping method? Since rolling out Instant Checkout my default method has become
local pickup, (No idea why, certainly not my choice) which would be fine if buyers
actually read the description. I now have orders being paid for on a daily basis
by people living thousands of kilometers away that I then have to go through
the hassle of getting shipping money from. 
|
I've found this solution:
PaulvdB
'For instant checkout shipping methods are sorting from cheapest to most
expensive
with cheapest selected by default. If you don't want pickup at the top you
can change that shipping method to manual invoice. That will put it at the bottom.'
https://www.bricklink.com/message.asp?ID=1061661
|
|
| Author: | Brickwilbo | | Posted: | Oct 30, 2017 15:36 | | Subject: | Re: different shipping adress? | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, thijss26 writes:
| | Hay Guys,
New to bricklink just noticed that you can't setup a different postal/shipping
adress then billing address.
Would be handy there's a lot of people living in different countries then
born.
Sometimes it would be easier and cheaper to send package to Motherland.
Regards
|
At checkout you can enter a different ship to address.
|
|
| Author: | Brickwilbo | | Posted: | Oct 28, 2017 10:34 | | Subject: | Re: search sellers | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, jdiritto writes:
| | I've only used site for a week (with two toddlers screaming I want that one
the whole time) so this may be an option somewhere but it would be great if there
is a way to search for local sellers by zip code
|
Not possible, also for privacy reasons.
|
|
| Author: | Brickwilbo | | Posted: | Oct 21, 2017 17:33 | | Subject: | Re: Restore non-Order# BrickLink messages | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, matejo writes:
| | Hi,
With the exception of one message (October 13) without the standard subject "Regarding
BrickLink Order #_______", all of my Inbox and Outbox non-Order# messages over
the last few months have been removed.
I did not delete these messages, and as a matter of routine do not delete any
BrickLink messages, since they're eventually cleared out after six months
or so. Recent messages are important, because they provide a record of shipping
quotes and other communications with potential buyers.
Please restore them, Matthew
|
Don't know what you didn't do, but I've no messages missing.
|
|
| Author: | Brickwilbo | | Posted: | Oct 21, 2017 17:28 | | Subject: | Re: Clearing should be the same as Paid | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, DEREKFST writes:
| | I have just had an instance where a buyer has placed an order in my store and
paid with an echeque. I had set the status to clearing whilst the echeque cleared
and the buyer has
gone and placed another order which instead of creating a new order has been
added as an addition to the old one. This is making things messy.
My suggestion is that any order set to clearing should have the same status as
paid or packed and not allow any additions but create a new order.
|
Why didn't you set the order status to packed after you set the payment status
to clearing?
|
|
| Author: | Brickwilbo | | Posted: | Oct 13, 2017 18:51 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Cyndis_Bricks writes:
| | Hello all. I have been going through the Members - Feedback ratings list, going
on page 21,158 to find information on something that I have been wondering about.
Well in doing this I have seen thousands of users that don't seem to be
"active" users. So I am thinking the 731,476 registered users is somewhat irrelevant.
Many are a once and done, sort of user.
I would like to suggest, that leaving the registered user count intact, but add
the count of "Active" users. Have BL not count the inactive users after say
6 months or 1 year, of actual log in date. This would give us all a better idea
of how many actual users are using BL. This could work just as the purge orders
after 6 months. This would still allow a user to log in after being put into
not active, and then would be in the active number for the 6 months or year.
What say you?
Dave
|
Sorry, implementing would be a waste of time and resources.
It would be disappointing to know how few really 'active' members BL
has.
There used to be a site visitor counter below on each page.
|
|
|
| Author: | Brickwilbo | | Posted: | Oct 7, 2017 01:23 | | Subject: | Re: Reduce Store Verification Time | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, MarieA writes:
| | In Suggestions, redimension writes:
| | Team,
I have been waiting to open my store for over a month. I am more than ready to
start selling. Do you need help in this department? Volunteers to assist in matters
like this?
Cheers!
|
The process takes approx. two weeks after you complete the necessary steps. You
only completed at least two of those steps two days ago. You've been waiting
a month only because you didn't thoroughly read the information. I agree
the process could be simpler, but the information is there and simply needs to
be given the appropriate attention.
A better suggestion might be for BL to create an unambiguous list of things a
new store needs to do, with green ticks generated automatically against each
item as they're completed, with a "submit for review" button only available
after all other steps have been ticked off.
|
Agreed. All the information is there.
We've three people not understanding which settings to use.
They'd entered an unnecessary Store bypassword which keeps their stores locked.
|
|
| Author: | Brickwilbo | | Posted: | Sep 1, 2017 06:38 | | Subject: | Re: Add payment method: iDeal | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | Funny, I was thinking about it this morning and then received an e-mail that
the main Dutch second hand trading website Marktplaats.nl has just implemented
it: iDeal as a payment method.
This is not as much a major issue as supporting IBAN, but still it would be really
nice thing if BL would choose to add iDeal. More than 300,000,000 transactions
the Netherlands per year, most Dutch people are comfortable with it and use it
regularly. The Netherlands is a large country on Bricklink, so I think that if
it is not hugely complicated to implement, it would be a really good upgrade.
And, for the Bricklink team probably very nice: It is an onsite, instant checkout
compatible payment method.
https://www.ideal.nl/en/
|
Aliexpress also has it (and offers buyers protection), so it should be possible
for Bricklink too.
|
|
| Author: | Brickwilbo | | Posted: | Aug 26, 2017 04:05 | | Subject: | Re: Sales statistics | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, exendo writes:
| | Hi, in the section Catalog/Statistic there's a old feature "top sold".
The feature seems a little bit buggy, because if you search "top sets sold" the
full result list contains mainly minifigures, parts and accesories.
Anyway, the resulting list is limited to few rows, compared to the catalog.
The complete feature for searching all the sold sets/minifg ordered by historical
total sell count could be a great help both for buyers and sellers.
The cherry could be the drill-down in detail of any record to see the chart (or
the plain data to keep it simple) showing the sell counts over year (or quarters),
or only the best and worst selling period in the set life.
Example:
PAGED LIST OF THE HISTORICAL SETS SELL COUNT, ordered by bestsellers, filtered
per year range.
In addition, after clicking on the set 7621 Indiana Jones we discover the sells
count distributed over the time from 2008 to 2017.
|
This information isn't interesting or necessary, which probably are the reasons
it still doesn't exist.
Comparing sets of any age is like comparing apples and oranges.
Hopefully Bricklink invests in more useful features.
|
|
| Author: | Brickwilbo | | Posted: | Aug 23, 2017 01:03 | | Subject: | Re: Do not eliminate my BL classic for sellers | | Viewed: | 74 times | | Topic: | Suggestions | |
|
| In Suggestions, HPBrickhead writes:
| | At present I can do a great deal from the myBL page
change orders,
inventory
|
These two can be done by clicking on the My Store shortlists on top of each page.
This can be done by clicking Problem Center below any page.
| | add/change catalog etc
I don't see any purpose to changing this to a streamlined version.
The graphics are big, but how big do they need to be to see orders pending, orders
awaiting payment orders awaiting shipment? It is a lot of wasted space.
I would like to be able to x out certain displays, ie the feedback.
I don't understand the purpose of the change? is it to enable mobile? because
a phone app seems vital.
Aside from that, if working from my PC, I like the current set up and don't
see why change to the new would be mandatory.
There seems little point to telling people to complain to help desk or make constructive
criticism there as it fails to get a feeling from community.
Note also, I am making PRAISE: the current myBL page works.
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 22, 2017 17:44 | | Subject: | Re: Help Link on Main Page | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, leopard37 writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, leopard37 writes:
| | Most of my first time customers have said that they had difficulty finding the
pieces they wanted when first coming to Bricklink. Perhaps a link on how to navigate
the catalog or use the wanted lists, or a guide as to how to learn what piece
you need on the main page may be useful to people first coming to the site. I
believe this should be prominent.
And the "How do I find Items?" page is not what I'm thinking about. Maybe
a short youtube video explaining where the numbers are on Lego pieces, what they
mean and how to look for pieces you don't actually have. ie set inventories.
Thanks for considering,
Tyson.
|
Below each page are the Helppages.
|
Wilbo, did you click on the link and read the page? It's not very useful,
especially for a new user.
|
Did you click the correct link, as it provides a buying tutorial explaining step
by step the process:
https://www.bricklink.com/help.asp?helpID=10
| | My point was it should be more prominent than what
it is currently and more helpful. Which Jennifer has pointed out is in progress.
I hope when the video is done it is front and center on the main page, not buried.
The main page I believe would be used by new users most. I don't think very
many return users use it, but that may be a bad assumption on my part.
Tyson.
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 22, 2017 17:31 | | Subject: | Re: [IMPLEMENTED] Allow IBAN payments in new stores | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Jaclyn writes:
| | Hi everyone,
First of all, thank you to Teup for writing this post. I've heard from many
other users about this and since we certainly have no intention of "killing"
the European market, nor do we want any users to feel marginalized, we've
decided to allow IBAN for new sellers again.
Here's how it will work:
-New sellers who have not upgraded from a buyer in good standing† will need to
go through the verification process to open their store and will also need to
request IBAN permission.
-New sellers who have upgraded from a buyer account in good standing will need
to contact the help desk to request IBAN payment.
†"Buyer account in good standing" = Has had an active account for 100 days and
has received positive feedback from 5 different legitimate sellers.
***All new sellers will be required to have at least one onsite payment method
available in their store in order to accept IBAN**
I'll be updating the help topic for onsite/offsite payment methods and will
mention this on the new seller verification page as well. If anyone would like
to request IBAN for their store, please send me a direct message.
Thanks!
-- Jaclyn
BrickLink Customer Support
|
Great news.
Thanks Bricklink for allowing it again for new sellers.
| | In Suggestions, Teup writes:
| | In another thread someone brought this to my attention:
Offsite Payment - No longer available for new users as of June 8, 2017.
To cover various payment options, BrickLink also provides Offsite Payment Methods.
Please note that BrickLink cannot provide any transaction related support for
the Offsite Payment Methods listed below. All responsibility for Offsite Payments
is solely upon buyer and seller.
I'm lost for words. Does Bricklink really want to kill the European market
or something? In my real life I don't even know anyone with PayPal (or a
Credit card). In the NL €20,000,000,000 is spent in webshops per year, and almost
all of these transactions are bank transfers. Almost no-one that I know will
consider PayPal, certainly not since it costs money while bank tranfers are free.
IBAN has really become simple in use; Transactions are free, fast, and bank account
numbers have been standardised to IBAN recently. Interfaces for bank transfers
(such as iDeal in the NL) are thriving more than ever and are the undisputed
standard.
And now Bricklink is moving in the opposite direction.
They will lose the Dutch market, which is the 4th largest country on the platform
in terms of store count. Bricklink always seemed a bit America First but this
decision right here really changes my opinion of Bricklink. I personally will
survive since it doesn't affect existing stores and I will move more of my
business over to BO which does support bank transfers. But they will certainly
scare away lots of potential customers here, and for new sellers this is crazy
unfair. This is either a huge mistake or Bricklink just isn't interested
in the European market..
Please support my suggestion to re-enable IBAN/Bank transfer, also if you don't
use it. For an accessable and thriving site that benefits all of us, and a site
that is fair to everyone.. it's really in all of our interest if you want
Bricklink to be #1..
|
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 22, 2017 14:24 | | Subject: | Re: Offsite payment no longer possible?? | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In another thread someone brought this to my attention:
Offsite Payment - No longer available for new users as of June 8, 2017.
To cover various payment options, BrickLink also provides Offsite Payment Methods.
Please note that BrickLink cannot provide any transaction related support for
the Offsite Payment Methods listed below. All responsibility for Offsite Payments
is solely upon buyer and seller.
I'm lost for words. Does Bricklink really want to kill the European market
or something? In my real life I don't even know anyone with PayPal (or a
Credit card). In the NL €20,000,000,000 is spent in webshops per year, and almost
all of these transactions are bank transfers. Almost no-one that I know will
consider PayPal, certainly not since it costs money while bank tranfers are free.
IBAN has really become simple in use; Transactions are free, fast, and bank account
numbers have been standardised to IBAN recently. Interfaces for bank transfers
(such as iDeal in the NL) are thriving more than ever and are the undisputed
standard.
And now Bricklink is moving in the opposite direction.
They will lose the Dutch market, which is the 4th largest country on the platform
in terms of store count. Bricklink always seemed a bit America First but this
decision right here really changes my opinion of Bricklink. I personally will
survive since it doesn't affect existing stores and I will move more of my
business over to BO which does support bank transfers. But they will certainly
scare away lots of potential customers here, and for new sellers this is crazy
unfair. This is either a huge mistake or Bricklink just isn't interested
in the European market..
Please support my suggestion to re-enable IBAN/Bank transfer, also if you don't
use it. For an accessable and thriving site that benefits all of us, and a site
that is fair to everyone.. it's really in all of our interest if you want
Bricklink to be #1..
|
Note the Shipping Cost Suggestion is already favouriting the more expensive tracked
parcel option over the €3.50 cheaper untracked parcel option.
The buyer selected the cheapest method.
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 22, 2017 14:13 | | Subject: | Re: Help Link on Main Page | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, leopard37 writes:
| | Most of my first time customers have said that they had difficulty finding the
pieces they wanted when first coming to Bricklink. Perhaps a link on how to navigate
the catalog or use the wanted lists, or a guide as to how to learn what piece
you need on the main page may be useful to people first coming to the site. I
believe this should be prominent.
And the "How do I find Items?" page is not what I'm thinking about. Maybe
a short youtube video explaining where the numbers are on Lego pieces, what they
mean and how to look for pieces you don't actually have. ie set inventories.
Thanks for considering,
Tyson.
|
Below each page are the Helppages.
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 21, 2017 17:42 | | Subject: | Re: Offsite payment no longer possible?? | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, tEoS writes:
| | Voted no.
In fairness for security of buyers, I would only vote yes if sellers were required
to offer a payment option that allowed recourse at no penalty (fees, etc).
Over the years I have read many forum messages about buyers losing money due
to using IBAN (often in the hundreds of $, euro). Bank transfers don't seem
to be in the spirit of fair e-commerce between individuals. Registered businesses
may be a different story.
|
Aliexpress offers Buyer protection for IBAN payments.
If BL implements a buyer protection program, they could use AliExpress as example.
|
|
| Author: | Brickwilbo | | Posted: | Aug 21, 2017 13:32 | | Subject: | Re: Tracking # column on orders placed | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, tEoS writes:
| | Please consider adding the option to add another column to the orders placed
page. I suspect that many of us using desktops have room to see the tracking
numbers next to our other selected options.
|
This is an identical Suggestion: https://www.bricklink.com/message.asp?ID=1051213
|
|
| Author: | Brickwilbo | | Posted: | Aug 19, 2017 13:20 | | Subject: | Re: Make NPB procedure shorter | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, _legoloco_ writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, _legoloco_ writes:
| | Since January i have the same part bought 3 times now by a new buyer and i get
no reply on invoice or messages....
This time it is Jeremybryan , regitered on August 11 and placing the order within
10 minutes.
Never logged in since and as said above no reaction on invoice, message or email...
I started and will cmpl the NPB incl a negative Feedback.
Only bad thing is that within the system the parts are stuck for a min of two
weeks.....even three weeks if he/she reply's to the NPB with a "bogus" message.
In my eyes this procedure should be a lot shorter,
My suggestion would be:
-Make starting the NPB possible after 3 days instead of 7!
-Make completing he NPB possible after 3 days of starting it.
-If buyer reply's to the NPB within the three days then make completing it
possible 3 days after that.
This way the parts are not stuck so long.
It's especially annoying wenn the new buyer doesnt log in inbetween the order
and the completion of the NPB.
It's a cmpl waste of time.
|
The NPB is a payment reminder with the intention to get the payment.
Sending payment can take more time than 3 days, for example a bank transfer isn't
proccessed during weekends or holidays or sending a money order or cash is relying
on the Post.
In a worldwide market there's also a day/night difference.
The time between the seller sending an invoice and the buyer seeing it varies
too.
The buyer can always select Cancel the order and accept penalty.
Please note as Seller you can cancel any order anytime anyway, and relist the
items.
You don't need to go through and complete the NPB process if you believe
money is more important than warning others and you can always reply to an unwanted
feedback.
|
I know that a payment sometimes takes more time but i wrote already in a reply
that if i sent an invoice and three days later i start the NPB then there is
still 3 days to complete it wich makes a total of 6 days to recieve a payment.
This should be enough to recieve the payment.
In most cases the NPB will be started much later.
Canceling the order is not a good option as you can still get a neutral or negative
FB from the so called buyer....
It's definitely not about the money, its just the time to t takes to get
your part available again.
|
Yes it is, being able to relist faster is a faster chance of another paid order.
| | An examplle is an order i got,
Sent invoice and no reply or payment for more then a week.
Started NPB and within a day the buyer replied to it telling shipping was to
high...revolving in an extra 7 days before i could cmpl the NPB.....
|
Just cancel the order after the buyer replied.
Then you can relist your items and you aren't punishing this new buyer for
replying.
Explain him shortly how BL works instead of chasing him away.
I only complete the NPB and leave a negative for buyers who don't reply.
|
|
| Author: | Brickwilbo | | Posted: | Aug 19, 2017 11:58 | | Subject: | Re: Make NPB procedure shorter | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, _legoloco_ writes:
| | Since January i have the same part bought 3 times now by a new buyer and i get
no reply on invoice or messages....
This time it is Jeremybryan , regitered on August 11 and placing the order within
10 minutes.
Never logged in since and as said above no reaction on invoice, message or email...
I started and will cmpl the NPB incl a negative Feedback.
Only bad thing is that within the system the parts are stuck for a min of two
weeks.....even three weeks if he/she reply's to the NPB with a "bogus" message.
In my eyes this procedure should be a lot shorter,
My suggestion would be:
-Make starting the NPB possible after 3 days instead of 7!
-Make completing he NPB possible after 3 days of starting it.
-If buyer reply's to the NPB within the three days then make completing it
possible 3 days after that.
This way the parts are not stuck so long.
It's especially annoying wenn the new buyer doesnt log in inbetween the order
and the completion of the NPB.
It's a cmpl waste of time.
|
The NPB is a payment reminder with the intention to get the payment.
Sending payment can take more time than 3 days, for example a bank transfer isn't
proccessed during weekends or holidays or sending a money order or cash is relying
on the Post.
In a worldwide market there's also a day/night difference.
The time between the seller sending an invoice and the buyer seeing it varies
too.
The buyer can always select Cancel the order and accept penalty.
Please note as Seller you can cancel any order anytime anyway, and relist the
items.
You don't need to go through and complete the NPB process if you believe
money is more important than warning others and you can always reply to an unwanted
feedback.
|
|
| Author: | Brickwilbo | | Posted: | Aug 18, 2017 19:27 | | Subject: | Re: Tracking on orders placed | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, Doodlebug writes:
| | Can the Tracking Number field be added to the Orders Placed screen?
If the Seller fills it in, which I do, have it feed over to the Buyers orders
placed.
|
Please only as optional field by adding a checkbox to the customise settings
page.
|
|
| Author: | Brickwilbo | | Posted: | Aug 18, 2017 12:29 | | Subject: | Re: Bug with 6/6/17 release | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, wtuckermoore writes:
| | I just noticed that in the 6/6/2017 release, purging of problem orders was eliminated,
even after 6 months.
|
Removing the purging of Problem Orders was probably suggested at the Round Table
meetings.
I do not know why someone would need to be remembered of them longer than 6 months.
| | While that's all fine and dandy, the number next to
Orders, will never ever decrease now. I always thought it was silly that Cancelled
orders was summed up in that number, but ignored it as they'd disappear in
6 month anyways. But now they don't get purged, and that number will never
be able to hit 0 again. Can we make that number ignore cancelled orders? Or maybe
ignore filed orders?
Thanks,
Bill
|
|
|
| Author: | Brickwilbo | | Posted: | Aug 11, 2017 15:58 | | Subject: | Add IORR to Problem link on Order Detailspage | | Viewed: | 72 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello Admin,
Please consider adding a link to Item in Order Removal Request when clicking
the Problem Order link on the Order Details page.
Currently it's only possible to Cancel the order or start NPB, NRS or NSS.
It would be much useful have IORR added.
Thank you.
|
|
| Author: | Brickwilbo | | Posted: | Aug 7, 2017 11:59 | | Subject: | Re: Quotes need to be highlighted | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, wanderer101 writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, BRWA writes:
| | Hi,
I would like to see quotes highlighted like invoices are, so that when a quote
comes in I see that I need to act on it - I keep missing them and the sales that
go with it.
I do find value in them, so please those that hate them or wish for them to go
away, please respect this and reserve your negativity for another location and
stay away from this post - we all do business in our own way - thank you.
So it would be good that when I click on the store I get the following messages:
X orders not invoiced
x orders not shipped
x feedback not completed
x quotes not quoted
Thank you,
Kind regards,
Dave
Brick Recycling WA
|
Change your settings to receive an email when there's a new Quote.
|
Where do you change this setting. I can not seem to find it. Thanks~
|
I think it's this: Allow contact/invoices as both message and email.
https://www.bricklink.com/pref_contact.asp
|
|
| Author: | Brickwilbo | | Posted: | Aug 7, 2017 09:04 | | Subject: | Re: Suggestion: Incomplete sets on Price Guide | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, bricksahead writes:
| | In Suggestions, Roxxer writes:
| | I've noticed an issue with the price guide. Often times, the price guide
is inaccurate with sets because it doesn't differentiate between complete
and incomplete items sold. Often times sets without figures or just a small piece
of a set is sold that throws the values off.
I think that it would be a good idea to mark sets that are sold as incomplete
on the price guide and for these sales not to reflect the 6 month averages.
|
You may exclude incomplete sets in the price guide. However there seem to be
sellers who continue to list incomplete sets as complete, and just add to the
description what is missing.
https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
Check for example this set (Lot #121748782) which is listed as complete:
https://store.bricklink.com/boot79?sID=71497&itemID=121748782#/shop?o={"invID":"121748782"}
|
Report incorrect listings: https://www.bricklink.com/problemInventory.asp
|
|
| Author: | Brickwilbo | | Posted: | Aug 7, 2017 09:00 | | Subject: | Re: Quotes need to be highlighted | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, BRWA writes:
| | Hi,
I would like to see quotes highlighted like invoices are, so that when a quote
comes in I see that I need to act on it - I keep missing them and the sales that
go with it.
I do find value in them, so please those that hate them or wish for them to go
away, please respect this and reserve your negativity for another location and
stay away from this post - we all do business in our own way - thank you.
So it would be good that when I click on the store I get the following messages:
X orders not invoiced
x orders not shipped
x feedback not completed
x quotes not quoted
Thank you,
Kind regards,
Dave
Brick Recycling WA
|
Change your settings to receive an email when there's a new Quote.
|
|
| Author: | Brickwilbo | | Posted: | Jul 30, 2017 14:21 | | Subject: | Re: All sellers should have quote options | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
|
Changing price after an inquiry sais any about those sellers.
| | Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.
|
That was another reason why we didn't implement it. It is flawed. Works for
some doesn't work for others. The other big thing from our point of view
is that we would end up doing all the work for the quote and that may be wasted
as the supposed buyer doesn't accept the quote (We process orders first,not
last).
|
Only Quotes I don't process, postage is based on the weight and packaging.
|
|
| Author: | Brickwilbo | | Posted: | Jul 30, 2017 13:13 | | Subject: | Re: All sellers should have quote options | | Viewed: | 56 times | | Topic: | Suggestions | |
|
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
|
Changing price after an inquiry sais any about those sellers.
| | Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.
|
|
| Author: | Brickwilbo | | Posted: | Jul 28, 2017 14:05 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
|
The alert is to warn you don't need to enter the store at all. 
| | I go to their store, and the message at the top is "Seller does not ship to me".
|
It alerts it's pointless to browse the shop further.
| | I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
Both are different intended so don't need to be the same.
|
|
| Author: | Brickwilbo | | Posted: | Jul 28, 2017 12:28 | | Subject: | Re: Link to feedback for purchase in price guide | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, nuthman writes:
| | It'd be nice with a link to the feedback for a purchase from the price guide
of a product, to get an idea of how happy the buyer/seller was with the purchase
for the price they gave.
|
It would be against privacy laws.
The feedback from the seller is already available for viewing.
|
|
| Author: | Brickwilbo | | Posted: | Jul 24, 2017 13:35 | | Subject: | Re: Force sellers to show cart weight | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| In Suggestions, Miffy. writes:
| | Hey folks!
I think this option is counter-productive for buyers. (See image below)
Sellers are allowed to turn off the display of cart weight in their store, even
if the buyer has chosen to see cart weight.
This means that if buyers are cost-of-shipping-sensitive, they have to manually
calculate the cart weight, or ask the seller for a quote.
Why force this upon ourselves when the website can automatically do it for us?
I suggest we force sellers to have the weight of cart shown within their store.
Thanks for voting!
Miffy..
|
Have you read the **note, item weights aren't guaranteed correct.
|
|
| Author: | Brickwilbo | | Posted: | Jul 24, 2017 06:42 | | Subject: | Re: Get shipping costs BEFORE final checkout | | Viewed: | 70 times | | Topic: | Suggestions | |
|
| In Suggestions, rumbi_rumun writes:
| | In my opinion the largest problem of the Bricklink page is that the final shipping
costs are often unknown till the invoice. It is much too late. I suggest calculating
the maximum shipping costs before the final checkout.
Let me display an example:
The buyer Alice orders parts which weigh 80 grams. The seller Bob states that
the shipping costs are 3 EUR up to 100 grams and 4 EUR up to 200 grams. Bob means
the TOTAL weight while from Alice's point of view the weight of packing materials
is unknown and never stated. This way Alice doesn't know the final price.
(Btw. I suppose it is against the EU law.)
Once I have come across such a case that in seller's opinion the maximum
net weight of parts was about 30 grams to keep the total weight below 100 grams!
Is it fair and clear?
I can see the following solutions:
(i) suggest the buyers to state their shipping costs precisely, in terms of net
weight of parts or dimensions of parts
|
The catalog doesn't have correct dimensions.
Postage for 80 gram flowers is letter rate while 80 gram of Burps is parcel rate.
| | (ii) apply automatic calcultion of maximum shipping costs on the checkout page
so that the seller couldn't apply higher costs.
The latter one is much better.
|
I would not prefer to be charged the highest rate automatically.
| | Best regards
Tomasz Witkowski / rumbi_rumun
Gdynia, Poland
|
|
|
| Author: | Brickwilbo | | Posted: | Jul 22, 2017 19:08 | | Subject: | Re: When you click on an item -> go to big pic | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| In Suggestions, HPBrickhead writes:
| | When you click on an item in a store at present, you go first to the small image,
then have to click again to get a large image. Why not go straight to the large
image?
If your goal is to go to the item in catalog, the picture you go to first makes
no difference.
If your goal is to see a bigger picture of the item, you still have to click
again, why not go straight to larger picture?
|
Voted yes.
|
|
| Author: | Brickwilbo | | Posted: | Jul 22, 2017 12:30 | | Subject: | Re: Separate Feedback to Parts/Comms/Speed | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, HPBrickhead writes:
| | There are a number of slow shippers on Bricklink, but bricks are perfect when
they arrive.
I actually like ebay system of being able to rank item/communication/shipping
separately.
|
Ebay or any star rating system is too subjective, determining what is a 4 or
5 is subjective. It's easier to just say what you mean.
Here you can leave a positive and mention slow shipping. (assuming you mean the
moment of shipping by the seller was slow or when the carrier was slow at processing
the shipment after the seller shipped fast the order).
|
|
| Author: | Brickwilbo | | Posted: | Jul 21, 2017 06:12 | | Subject: | Re: inventory for buyers | | Viewed: | 52 times | | Topic: | Suggestions | |
|
| In Suggestions, matt33 writes:
| |
thank you M Boss, after looking at all 3 I have decided to go with basebrick
as it seems the easiest to add too, but I would still like to see something like
this on bricklink so your parts are listed next to the amount the seller has
in his shop
|
Add items to a Wantlist and use the Have feature.
You can upgrade to seller and keep the store closed.
|
|
| Author: | Brickwilbo | | Posted: | Jul 19, 2017 15:27 | | Subject: | Re: Employ real support staff | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| In Suggestions, imanarchy writes:
| | In Suggestions, axaday writes:
| | In Suggestions, nectara writes:
| | In Suggestions, Hypertrophy writes:
| | In Suggestions, RobErNat writes:
| | In Suggestions, MarieA writes:
| | As I understand it, BL sellers and buyers are earning BL several million quid
a year via commission. Can I humbly suggest that some of this profit is redirected
into giving the platform an active customer support staff that is available 24-hours
per day. That such a site relies on volunteers to keep the wheels greased is
a bit perverse given the circumstances.
|
The site does not run on volunteers, only the forum and the catalog does (translators
of pages as well).
Development and Admin tasks are run by 'professionals' (= paid staff).
A 24/7 service just on the Admin team would require 4x as much people (8 in stead
of 2) to cover a full week, I doubt Bricklink is making enough to cover that
(considering there is also an IT team working during workdays)
And if you check online, BL is not making 'several' million per year.
I can't access US tax reports, but I'm sure a larger US seller can obtain
actual figures?
|
There have been almost 1.3 million orders in the last 12 months. At a $40 per
order average, that's $52,000,000. The 3% fee on that is $1,560,000 USD.
|
Average order is much lower
|
Mine certainly is.
What is the big emergency that can't wait for the Admins to finish sleeping
and have their breakfast?
|
It is not a matter of finishing sleep and having breakfast. The auto-finder
tool, an integral part of the site and an essential tool for buyers finding your
parts, is often down. In this particular case, it has been down since Friday...
I myself have submitted two different tickets, one under Help and one under Bug
Report, and i have yet to receive a response or any sort of ticket number to
follow up on.
As a new seller myself, this is concerning to me, and it makes me wonder if I
should bother investing time in building up a store on this site, or if doesn't
make sense
to try and use another site like BrickOwl.
As a relatively new user to both buying and selling, i'd like more experience
users to chime in. Is there really no recourse? Anyone have an email of the
admins?
|
Luckily they haven't removed the good old Classic By Shop, it is still available
and works: https://www.bricklink.com/wantedShop.asp?showOld=Y&wantedMoreMultiple=Y&qs=
|
|
| Author: | Brickwilbo | | Posted: | Jul 16, 2017 15:49 | | Subject: | Re: Removing "My Wanted list" from "My Inventory" | | Viewed: | 34 times | | Topic: | Help | |
|
| In Suggestions, MarshMan80 writes:
| | Just wondering if there is a way to remove "my wanted" list from My own store?
Rather than removing parts for a set line by line.
Marshal
|
With Brickstock.
|
| Author: | Brickwilbo | | Posted: | Jul 16, 2017 12:06 | | Subject: | Re: Easy Buy / Autofinder | | Viewed: | 57 times | | Topic: | Problem | |
|
| In Suggestions, daf1009 writes:
| | I get error messages every time I try to use this functionality. It seemed to
start within the last week or so...help!
I am using suggestions, as it is the only place I could find to leave a message!
Duane
|
See also this post from yesterday: https://www.bricklink.com/message.asp?ID=1046953
|
|
| Author: | Brickwilbo | | Posted: | Jul 8, 2017 08:39 | | Subject: | Re: Price Guide, collapse quantity sold per price | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, mockingbird writes:
| | It can take a lot of scrolling to find my price/quantities in the price guide
overview.
I always use 'sort by price and group by month' (consolidated currencies).
These options should remain.
So my suggestions for the price guide of a part in a certain color:
-As a seller I would like to see my data (price and quantities) at the top part
of the screen, or at the top of a month.
-Most of the time I am not immediately interested in each separate entry (sold
or available). I would prefer an overview of quantities per price. So instead
of seeing 10 separate entries for each transaction where the part sold for 0.01,
there would only be one entry per price. This will hopefully shorten the overview
somewhat.
--condense/collapse the separate entries to one per price
--it should be possible to click on the condensed/collapsed entry to see
all individual entries
|
Is this what you want?
https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
|
|
|
| Author: | Brickwilbo | | Posted: | Jul 5, 2017 12:56 | | Subject: | Cart View Stores clickable in new tab | | Viewed: | 69 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Please make the Cart View Stores button right clickable in new Tab.
It would make shopping and comparing so much easier.
|
|
| Author: | Brickwilbo | | Posted: | Jul 3, 2017 04:59 | | Subject: | Add Community tab on top in a store | | Viewed: | 67 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello Admin,
Please add the Community tab back on top of the page when in a store.
To go to Community now we have to either click the Bricklinklogo and end up at
the homepage or click the MyBL link and end up at My Profile and then we see
the Community tab.
Preferrable add the Search too.
|
|
|
| Author: | Brickwilbo | | Posted: | Jul 1, 2017 06:49 | | Subject: | Re: Quotes... | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, WhiteVanMan writes:
| | Hi,
Is it possible to have a check box within the quotes page to allow us sellers
to remove quotes that have been cancelled/accepted?
I can see the future scenario of where sellers will have multiple pages of quotes
and none of them will be relevant...
Paul
|
Yes please.
Or purge them or add the option to file them.
|
|
|
| Author: | Brickwilbo | | Posted: | Jun 23, 2017 04:19 | | Subject: | Re: separate picking list by New and Used | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, RubyGirl writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, logansbricks writes:
| | Howdy guys! I was wondering if it is possible to have our picking list separated
into New and Used But still be in order of item number? For example, all the
new would be at the top of the list but be in the correct item number order,
then the used (in correct order) would be after the new. It would be soooo helpful
since the New and Used are obviously in different places in our physical stores.
Yikes, dare I say this BUT, that is how Brickowl does it and it is just much,
much easier to pull.
thanks for lending an ear
sherry
|
Change the sorting below the order details page
|
I know what you mean OP. From where I sit, there is no option for "condition,
then number". For myself I would love "condition, remarks, number" .
|
https://www.bricklink.com/orderSettings.asp
| | I also notice that my spreadsheet doesn't sort 123 and 123a in the right
order so I have to take an extra step to make that work.
|
|
|
| Author: | Brickwilbo | | Posted: | Jun 22, 2017 10:40 | | Subject: | Re: separate picking list by New and Used | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, logansbricks writes:
| | Howdy guys! I was wondering if it is possible to have our picking list separated
into New and Used But still be in order of item number? For example, all the
new would be at the top of the list but be in the correct item number order,
then the used (in correct order) would be after the new. It would be soooo helpful
since the New and Used are obviously in different places in our physical stores.
Yikes, dare I say this BUT, that is how Brickowl does it and it is just much,
much easier to pull.
thanks for lending an ear
sherry
|
Change the sorting below the order details page.
|
|
| Author: | Brickwilbo | | Posted: | Jun 16, 2017 15:10 | | Subject: | Re: Wanted List - Buy - Show Price & Condition | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, HPBrickhead writes:
| | Hi, when using the BUY NOW feature of the wanted list, it shows me the stores
but not:
a) condition of the item (new / used)
b) what the price is in each store
Instead I see a "minimum purchase" total.
So you have to go to each store and check, or to the price guide, which doesn't
make a quick buy that quick.
Could we change this?
|
Yes please.
This has been mentioned multiple times and should already have been added.
They want us to use the Auto-Finder or Buy Now feature.
|
|
| Author: | Brickwilbo | | Posted: | Jun 12, 2017 13:47 | | Subject: | Re: Keep history of Splash page | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, Cob writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, Cob writes:
| | Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
|
Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
|
Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.
If you want I can PM you an example. I don't want to publicly announce the
seller.
|
You should inform those sellers that they should state fees etc on their Terms
page.
All additional fees other than shipping and insurance must be stated here.
Please keep your terms clear and to the point. Your terms are also displayed
to a buyer on checkout prior to placing an order.
|
|
| Author: | Brickwilbo | | Posted: | Jun 10, 2017 05:42 | | Subject: | Move new pop up login screen | | Viewed: | 143 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Because the new pop up login screen pops up in the middle of the screen is it
disappears under the also popping up keyboard on my mobile phone.
Please consider moving it to the upper right, where it was before.
Thank you.
| |
| | | | In Administrative, C0lsanders_ writes:
One thing I have just noticed while logging in, is the new log in method, no
more drop-down (despite the little arrow remaining) and a new little window pops
up. but takes a good bit longer to load on my computer and/or with my not-so-great
internet. "Old" drop-down was always just about instant. But I can deal with
that.
|
|
| | | | However, there does not seem to be an equivalent for the previous "go to My BL"
or whatever it said. Requires an extra step now. Can that be added? Just one
small radio button on the dialog box...
Otherwise, great news on attempting to address scammers!
Miles (C0lsanders_)
|
|
| | In Administrative, QA_Sheryl writes:
Hi C0lsanders_,
Sorry I forgot to mention that! We updated the Settings page so that you are
now able to select your default landing page after logging in. There are several
options for you to choose from. Just a reminder for everyone, you can access
this page by hovering over or clicking on My BL and then clicking on Settings.
Thanks,
Sheryl
|
|
|
|
| Author: | Brickwilbo | | Posted: | Jun 10, 2017 05:38 | | Subject: | Add more options as landing page | | Viewed: | 79 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| In Suggestions, Brickwilbo writes:
Please consider adding more landing page options as Forum etc.
Thank you.
| |
In Administrative, QA_Sheryl writes:
| |
Sorry I forgot to mention that! We updated the Settings page so that you are
now able to select your default landing page after logging in. There are several
options for you to choose from. Just a reminder for everyone, you can access
this page by hovering over or clicking on My BL and then clicking on Settings.
Thanks,
Sheryl
|
|
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
Netherlands, Gelderland
)
)
)
)
)
