Discussion Forum: Thread 313714

 Author: Titis19 View Messages Posted By Titis19
 Posted: Dec 2, 2021 13:19
 Subject: buyer filed NSS, seller has proof of delivery
 Viewed: 96 times
 Topic: Announce
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Titis19 (143)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Jan 2, 2019 Contact Member Seller
Buying Privileges - RevokedSelling Privileges - Revoked
Store Closed Seller Ships to My Country Store: Brickazar
hello, a buyer has filed a NSS because it took me 1 month to process it and ship
it ( I got a very very bad flue that took me to hospital for a week), i have
proof of that the package has been sent and even delivered(tracking number and
proof of depot), how can I restore the order back to complete.
many thanks
PS: there was probably some kind of bug when sending the drive true because he
apparently did not get the tracking number.
 Author: Speciale View Messages Posted By Speciale
 Posted: Dec 2, 2021 13:23
 Subject: Re: buyer filed NSS, seller has proof of delivery
 Viewed: 44 times
 Topic: Problem Order
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Speciale (4825)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Speciale
In Announce, tatou writes:
  hello, a buyer has filed a NSS because it took me 1 month to process it and ship
it ( I got a very very bad flue that took me to hospital for a week), i have
proof of that the package has been sent and even delivered(tracking number and
proof of depot), how can I restore the order back to complete.
many thanks
PS: there was probably some kind of bug when sending the drive true because he
apparently did not get the tracking number.

answer repay to the NSS and send an email to the helpdesk .
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 2, 2021 13:43
 Subject: Re: buyer filed NSS, seller has proof of delivery
 Viewed: 61 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Seller Does Not Ship to My Country Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem Order, tatou writes:
  hello, a buyer has filed a NSS because it took me 1 month to process it and ship
it ( I got a very very bad flue that took me to hospital for a week), i have
proof of that the package has been sent and even delivered(tracking number and
proof of depot), how can I restore the order back to complete.
many thanks
PS: there was probably some kind of bug when sending the drive true because he
apparently did not get the tracking number.

No. Personal information in the forum please.

Reply to the NSS in the Problem field of the NSS.
Send Admin proof of shipping here:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122