Discussion Forum: Help
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 Author: Scooby2711 View Messages Posted By Scooby2711
 Posted: May 4, 2021 09:33
 Subject: Bags
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 Topic: Help
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Scooby2711 (92)

Location:  United Kingdom, England
Member Since Contact Type Status
Feb 17, 2018 Member Does Not Allow Contact Buyer
Buying Privileges - OK
What size bags do you recommend for mini figures ? Thank you
 Author: DennisNilsen View Messages Posted By DennisNilsen
 Posted: May 4, 2021 09:31
 Subject: Flat Tile 1x1 silver
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 Topic: Help
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DennisNilsen (6)

Location:  Denmark
Member Since Contact Type Status
Feb 22, 2021 Contact Member Buyer
Buying Privileges - OK
Hi eveyryone.

I have bought Nasa space shuttle Discovery 10283. When i build it and reached
to the lamps in the cargo romm one of the flat tiles 1x1 silver was different
from the other ones as you can see on my uploaded image. There was 5 pieces in
the bag. Is that normal or do I have a brick that is made wrong?? Hope you understand
my english

Hope someone can help me with an answer

Dennis
 
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 4, 2021 02:22
 Subject: Re: Help! Looking for minifigure w/ chainmail arm
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, robar writes:
  In Help, smaclaug writes:
  Has this ever happened to you? I had a minifigure with chain mail / scale mail
printed on the black / dark grey arms --- and now can't find it anywhere.

Do you know of a minifigure that has black or dark grey arms with chain mail
/ scale mail printed arms?

Likely a superhero figure or Ninjago.

Thanks!

here's some figs might help you
https://www.bricklink.com/v2/search.page?q=chain%20mail#T=M

As well as chain mail, if you are looking for similar designs it is also worth
searching scale mail and plate mail as these can be very similar. And due to
the new BF legs, chainmail as one word too.
 Author: MKRacing66 View Messages Posted By MKRacing66
 Posted: May 3, 2021 22:54
 Subject: Re: Potential feedback due to Mail Theft
 Viewed: 167 times
 Topic: Help
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MKRacing66 (165)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Dec 8, 2020 Contact Member Buyer
Buying Privileges - OK
Hopefully you also have notified local police and the USPS. Porch Pirates unfortunately
have learned that there's a lot of Ring doorbells out there, and cameras....if
your packages are going missing from a mailbox, my bet is your neighbors also
are missing / losing stuff, and maybe they have camera footage or filed complaints
as well.

I guess you can't just reship a new order, and maybe give the buyer a courtesy
coupon or something, and hope down the line some thief is caught with a bunch
of Legos?

What's somewhat puzzling to me is taking a package from a porch is pretty
much everywhere petty theft, but taking something out of a mailbox is a federal
level offense

Imagine 2 guys in federal prison. One says "how much time are you doing?" answer:
"10 years". first guy "so am I...I assaulted a federal agent...what did you do?"
other guy: "stole some Legos from a mailbox"





In Help, KitKat53 writes:
  I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: May 3, 2021 22:06
 Subject: Re: Potential feedback due to Mail Theft
 Viewed: 54 times
 Topic: Help
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Brick_Qc (3725)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Help, Adjour writes:
  um...refund your customers...


If a seller forced me to file a claim in this situation, darn straight I'm
leaving a neg.

Appologize and refund.

+1
 Author: tEoS View Messages Posted By tEoS
 Posted: May 3, 2021 21:50
 Subject: Re: Potential feedback due to Mail Theft
 Viewed: 49 times
 Topic: Help
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
They don't know if the packages were stolen, just that they haven't been
scanned.

It could just be a USPS delay.

  
um...refund your customers...


If a seller forced me to file a claim in this situation, darn straight I'm
leaving a neg.

Appologize and refund.
 Author: Adjour View Messages Posted By Adjour
 Posted: May 3, 2021 20:31
 Subject: Re: Potential feedback due to Mail Theft
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Adjour (2452)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, KitKat53 writes:
  I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!


um...refund your customers...


If a seller forced me to file a claim in this situation, darn straight I'm
leaving a neg.

Appologize and refund.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: May 3, 2021 20:29
 Subject: Re: Potential feedback due to Mail Theft
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 Topic: Help
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Help, KitKat53 writes:
  I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!

If you have more than 5 outgoing packages, the mail carrier is not supposed to
do an acceptance scan. 5 is the most they will scan, and none get scanned if
you have more than 5. Once they get them back to the post office, they will not
be scanned there either. They should begin appearing on tracking once they pass
thru an NDC sorter.

You have two options, one is to generate all your postage using PayPal Multi-Order
Shipping, and generate a SCAN form. The mail carrier will scan the SCAN form,
and then click YES, the number of packages is correct. Doing the SCAN form indirectly
causes all the packages to be acceptance scanned. The other option is to take
them to the post office, and ask a retail counter clerk to do a 'Pre-Paid
Acceptance Scan'.

Nita Rae
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 3, 2021 19:40
 Subject: Re: Potential feedback due to Mail Theft
 Viewed: 40 times
 Topic: Help
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peregrinator (766)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, zorbanj writes:
  If I were your buyer and you proactively let me know that my order was stolen
and also refunded me I would leave excellent feedback because there was a problem
and you took care of it.

+1
 Author: Bitsnpieces.... View Messages Posted By Bitsnpieces....
 Posted: May 3, 2021 19:37
 Subject: Re: Help! Looking for minifigure w/ chainmail arm
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Bitsnpieces.... (4420)

Location:  Australia, Victoria
Member Since Contact Type Status
Oct 7, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bitsnpieces....
In Help, smaclaug writes:
  Has this ever happened to you? I had a minifigure with chain mail / scale mail
printed on the black / dark grey arms --- and now can't find it anywhere.

Do you know of a minifigure that has black or dark grey arms with chain mail
/ scale mail printed arms?

Likely a superhero figure or Ninjago.

Thanks!

here's some figs might help you
https://www.bricklink.com/v2/search.page?q=chain%20mail#T=M
 Author: smaclaug View Messages Posted By smaclaug
 Posted: May 3, 2021 19:32
 Subject: Help! Looking for minifigure w/ chainmail arm
 Viewed: 65 times
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smaclaug (359)

Location:  USA, South Carolina
Member Since Contact Type Status
Mar 22, 2021 Contact Member Buyer
Buying Privileges - OK
Has this ever happened to you? I had a minifigure with chain mail / scale mail
printed on the black / dark grey arms --- and now can't find it anywhere.

Do you know of a minifigure that has black or dark grey arms with chain mail
/ scale mail printed arms?

Likely a superhero figure or Ninjago.

Thanks!
 Author: Dumptruck View Messages Posted By Dumptruck
 Posted: May 3, 2021 17:08
 Subject: Re: Any way to change Items For Sale defaults?
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 Topic: Help
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Dumptruck (36)

Location:  USA, California
Member Since Contact Type Status
Jan 30, 2020 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hey, this is great! Thanks for the extension, and well done! Out of curiosity:
Which features of it are the ones you really like in particular?

In Help, skvely writes:
  In Help, Dumptruck writes:
  I know there's a lot of settings arcana on BL, but I haven't found an
any way to change the default settings for marketplace listings on a part's
default catalgue page (or whatever you call the page it takes you to when you
click on a part#)

Is there a way to do this? I'm constantly price-checking, but having to manually
click the North America zone and put in a mimimum part number to get a solid
price sense for my region.

Is there a way to set it so that every time I click on a part # it saves those
choices?

thank you all!!

You can for sure do it if you write your own browser extension. I added a feature
to mine that defaults it to USA seller location because I'm generally not
interested in seeing international sellers:

https://chrome.google.com/webstore/detail/bricktinker/pikfjcohcfpohlckdhdggpcpfdkekomf?hl=en&authuser=0
 Author: Dumptruck View Messages Posted By Dumptruck
 Posted: May 3, 2021 17:05
 Subject: Re: Any way to change Items For Sale defaults?
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Dumptruck (36)

Location:  USA, California
Member Since Contact Type Status
Jan 30, 2020 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Shoot. Good thinking, but those settings don't actually affect / save state
of the Items for Sale tab (see pic). Maybe there's no way to do it..

In Help, Brickwilbo writes:
  In Help, Dumptruck writes:
  I know there's a lot of settings arcana on BL, but I haven't found an
any way to change the default settings for marketplace listings on a part's
default catalgue page (or whatever you call the page it takes you to when you
click on a part#)

Is there a way to do this? I'm constantly price-checking, but having to manually
click the North America zone and put in a mimimum part number to get a solid
price sense for my region.

Is there a way to set it so that every time I click on a part # it saves those
choices?

thank you all!!

See here https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P

Or here https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
 Author: miriam_kelley View Messages Posted By miriam_kelley
 Posted: May 3, 2021 16:24
 Subject: Re: Lego WeDo vs. Lego WeDo 2.)
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miriam_kelley (2)

Location:  USA, New York
Member Since Contact Type Status
May 3, 2021 Contact Member Buyer
Buying Privileges - OK
In Help, Emporiosa writes:
  In Help, miriam_kelley writes:
  Hi,
I run camps using the original Lego Wedo. Some of our motors are beyond fixing
so I would like to find some to replace.As we begin to run concurrent camps,
we will also be buying Lego Wedo 2.0 sets.(probably 10 additional)
Here is my question:If I wanted to turn my original WeDo sets into Lego WeDo
2.0 (we have 10 full sets of the originals), what parts should I eliminate and
what parts should I buy to make them compare to the new Lego WeDo 2.0 sets that
we'll need to buy? That would include instructions too, I imagine.
Otherwise, where can I find original motors?

I'm not familiar with WeDo but here's a good starting point if looking
to replace the original motors from the first series. This search brings up all
of the WeDo components (including series 2), so you can pick and choose to look
up the components you're requiring https://www.bricklink.com/v2/search.page?q=wedo#T=S

As for knowing which parts to eliminate/replace to upgrade to WeDo 2.0, if you
don't happen to get an answer here, I'd reach out to LEGO Education https://education.lego.com/en-us/
They should be able to guide you in what the new updated parts are, and they
may also sell them directly on the main LEGO site.

Thanks for your suggestion! I have now written to them as well.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 3, 2021 16:05
 Subject: Re: Potential feedback due to Mail Theft
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 Topic: Help
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zorbanj (805)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
PayPal holds you responsible for the packages until they are delivered. If you
are sure the packages were stolen, you should refund the orders. No need to force
your buyers to file PayPal claims, potentially aggravating them and thus increasing
the likelihood of bad feedback.

If I were your buyer and you proactively let me know that my order was stolen
and also refunded me I would leave excellent feedback because there was a problem
and you took care of it.

I never leave anything in my mailbox. I hand my packages in at the counter. On
the rare occasions where that is not possible I scan them in at the self-service
kiosk and put them in one of the big blue bins. My post office allows packages
to be left on the counter by the clerks but I never do that. If there's a
long line and the blue bins are full I come back later or the next day.


In Help, KitKat53 writes:
  I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 3, 2021 16:02
 Subject: Re: Potential feedback due to Mail Theft
 Viewed: 55 times
 Topic: Help
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, KitKat53 writes:
  I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!

How long have your orders gone unscanned? I recently had batches of orders not
scanned in for 8-10 days before they started on their way. One order took 13
days to travel two states away. However, all of these orders did eventually get
delivered.

I no longer leave my packages for my mail carrier or even drop them in the box
at the station. We wait in line every time to get them scanned. Times have certainly
changed.

Sorry about your bad luck!!
Jen
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: May 3, 2021 15:58
 Subject: Re: Lego WeDo vs. Lego WeDo 2.)
 Viewed: 29 times
 Topic: Help
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Emporiosa (5524)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
In Help, miriam_kelley writes:
  Hi,
I run camps using the original Lego Wedo. Some of our motors are beyond fixing
so I would like to find some to replace.As we begin to run concurrent camps,
we will also be buying Lego Wedo 2.0 sets.(probably 10 additional)
Here is my question:If I wanted to turn my original WeDo sets into Lego WeDo
2.0 (we have 10 full sets of the originals), what parts should I eliminate and
what parts should I buy to make them compare to the new Lego WeDo 2.0 sets that
we'll need to buy? That would include instructions too, I imagine.
Otherwise, where can I find original motors?

I'm not familiar with WeDo but here's a good starting point if looking
to replace the original motors from the first series. This search brings up all
of the WeDo components (including series 2), so you can pick and choose to look
up the components you're requiring https://www.bricklink.com/v2/search.page?q=wedo#T=S

As for knowing which parts to eliminate/replace to upgrade to WeDo 2.0, if you
don't happen to get an answer here, I'd reach out to LEGO Education https://education.lego.com/en-us/
They should be able to guide you in what the new updated parts are, and they
may also sell them directly on the main LEGO site.
 Author: miriam_kelley View Messages Posted By miriam_kelley
 Posted: May 3, 2021 15:55
 Subject: Lego WeDo vs. Lego WeDo 2.)
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miriam_kelley (2)

Location:  USA, New York
Member Since Contact Type Status
May 3, 2021 Contact Member Buyer
Buying Privileges - OK
Hi,
I run camps using the original Lego Wedo. Some of our motors are beyond fixing
so I would like to find some to replace.As we begin to run concurrent camps,
we will also be buying Lego Wedo 2.0 sets.(probably 10 additional)
Here is my question:If I wanted to turn my original WeDo sets into Lego WeDo
2.0 (we have 10 full sets of the originals), what parts should I eliminate and
what parts should I buy to make them compare to the new Lego WeDo 2.0 sets that
we'll need to buy? That would include instructions too, I imagine.
Otherwise, where can I find original motors?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 3, 2021 15:39
 Subject: Re: Potential feedback due to Mail Theft
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peregrinator (766)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, KitKat53 writes:
  I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

You could refund the buyer without waiting for him to file a claim.
 Author: KitKat53 View Messages Posted By KitKat53
 Posted: May 3, 2021 15:31
 Subject: Potential feedback due to Mail Theft
 Viewed: 226 times
 Topic: Help
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KitKat53 (848)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kat's Kupboard
I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).

I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?

I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!
 Author: Stellar View Messages Posted By Stellar
 Posted: May 3, 2021 14:46
 Subject: Re: add phone to my personal informations
 Viewed: 38 times
 Topic: Help
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Stellar (3484)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Help, RealBrix writes:
  In Help, Turez writes:
  In Help, Nicolasamico37 writes:
  My phone is allready there, but i wanted to add it to my Bricklink general account,
not to my store.
Sometimes, sellers ask for my phone when I make an order, to facilitate delivery.
Maybe it's not possible.
Thanks

See https://www.bricklink.com/messageThread.asp?ID=288486&nID=1266717

Just out of interest, is it normal(or common) for sellers and buyers to communicate
via telephone?

It is required by most shipping companies, usually they text you the tracking
and delivery date, sometimes the delivery person needs to contact the recipient
if there is no one at home or there is a problem with the addresss.
 Author: RealBrix View Messages Posted By RealBrix
 Posted: May 3, 2021 14:42
 Subject: Re: add phone to my personal informations
 Viewed: 32 times
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RealBrix (60)

Location:  United Kingdom, England
Member Since Contact Type Status
Feb 2, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RealBrix
In Help, Turez writes:
  In Help, Nicolasamico37 writes:
  My phone is allready there, but i wanted to add it to my Bricklink general account,
not to my store.
Sometimes, sellers ask for my phone when I make an order, to facilitate delivery.
Maybe it's not possible.
Thanks

See https://www.bricklink.com/messageThread.asp?ID=288486&nID=1266717

Just out of interest, is it normal(or common) for sellers and buyers to communicate
via telephone?
 Author: Turez View Messages Posted By Turez
 Posted: May 3, 2021 14:27
 Subject: Re: add phone to my personal informations
 Viewed: 34 times
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Turez (43)

Location:  Germany, Niedersachsen
Member Since Contact Type Status
Sep 18, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Zerut
BrickLink Catalog Administrator (?)
In Help, Nicolasamico37 writes:
  My phone is allready there, but i wanted to add it to my Bricklink general account,
not to my store.
Sometimes, sellers ask for my phone when I make an order, to facilitate delivery.
Maybe it's not possible.
Thanks

See https://www.bricklink.com/messageThread.asp?ID=288486&nID=1266717
 Author: Nicolasamico37 View Messages Posted By Nicolasamico37
 Posted: May 3, 2021 13:28
 Subject: Re: add phone to my personal informations
 Viewed: 32 times
 Topic: Help
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Nicolasamico37 (1051)

Location:  France, Centre-Val de Loire
Member Since Contact Type Status
Jul 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LAPINOU BRICKS
In Help, TechnicBuilt writes:
  In Help, Nicolasamico37 writes:
  Good evening,
I just want to add my phone number to my account information but I can't
find where to put it !
Thank you,

Nicolas

To add your phone number to your store profile it is under management in store
settings. Scroll to the bottom and edit store address.

Thank you for your reply.
My phone is allready there, but i wanted to add it to my Bricklink general account,
not to my store.
Sometimes, sellers ask for my phone when I make an order, to facilitate delivery.
Maybe it's not possible.
Thanks
 Author: TechnicBuilt View Messages Posted By TechnicBuilt
 Posted: May 3, 2021 13:24
 Subject: Re: add phone to my personal informations
 Viewed: 32 times
 Topic: Help
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TechnicBuilt (471)

Location:  Canada, Alberta
Member Since Contact Type Status
Jan 15, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Block N Roll
In Help, Nicolasamico37 writes:
  Good evening,
I just want to add my phone number to my account information but I can't
find where to put it !
Thank you,

Nicolas

To add your phone number to your store profile it is under management in store
settings. Scroll to the bottom and edit store address.

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