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 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: Apr 27, 2017 17:37
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 39 times
 Topic: Shipping
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Captain_Q (7853)

Location:  USA, Oregon
Member Since Contact Type Status
Aug 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Captain Q Bazaar
In Shipping, qwertyboy writes:
  In Shipping, QCHUCKA writes:
  You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

You don't have to click submit after just one. You can pick a new status
for several orders, and then do the one submit click. So not "change status"
- "submit" - "change status" - "submit" etc, but rather "change status" - "change
status" ... - "submit".

Niek.



"change the 'order status' of multiple orders at once?"
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Apr 27, 2017 17:18
 Subject: Re: ORDER STATUS: change multiple at once
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 Topic: Shipping
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qwertyboy (7848)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Shipping, QCHUCKA writes:
  You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

You don't have to click submit after just one. You can pick a new status
for several orders, and then do the one submit click. So not "change status"
- "submit" - "change status" - "submit" etc, but rather "change status" - "change
status" ... - "submit".

Niek.
 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: Apr 27, 2017 17:15
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 19 times
 Topic: Shipping
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Captain_Q (7853)

Location:  USA, Oregon
Member Since Contact Type Status
Aug 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Captain Q Bazaar
You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

In Shipping, Vegitt writes:
  Just select shipped from the dropdown next to each order you want to change then
press submit, no need to press submit after each order.

In Shipping, QCHUCKA writes:
  Greetings good citizen of Bricklink forums,

I have been wondering for some time, is there a way to change the "order status"
of multiple orders at once? It would be nice to change all orders that are
packed/paid to "shipped" when the time is right. Is there a way to do this
that I don't see? It gets tedious changing the status one by one.

Thank you!

Cheers,
Captain Q
 Author: Vegitt View Messages Posted By Vegitt
 Posted: Apr 27, 2017 07:25
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 35 times
 Topic: Shipping
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Vegitt (4856)

Location:  USA, Michigan
Member Since Contact Type Status
Sep 29, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: GB Bricks
Just select shipped from the dropdown next to each order you want to change then
press submit, no need to press submit after each order.

In Shipping, QCHUCKA writes:
  Greetings good citizen of Bricklink forums,

I have been wondering for some time, is there a way to change the "order status"
of multiple orders at once? It would be nice to change all orders that are
packed/paid to "shipped" when the time is right. Is there a way to do this
that I don't see? It gets tedious changing the status one by one.

Thank you!

Cheers,
Captain Q
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 10, 2017 11:58
 Subject: Re: Please give the forum a make over.
 Viewed: 72 times
 Topic: General
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TheBrickGuys (13257)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In General, Steineflut writes:
  In General, TheBrickGuys writes:
  
In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim


Okay, I get how we all love that nothing ever changes and that we love to keep
stuff the way it is but seriously, the guy is absolutely right!!!
And I am sure that this is the reason why there are about 100 people in this
forum when the site is used by thousands!
Even though you can click on a million buttons to make it look like you want
it to, it should look like that from the start and not with clicking links on
the bottom of a page every single time you want to read something.


The studio beta forum is what a normal forum should look like. It's been
invented... probably about 25 years ago!


- Nadine

All you have to do is set up a page with the setting you like and then save it
as a favorite up on your favorites bar and you wont have to keep clicking on
the options. Just do it once and all is well.

As far as changing the way it looks, I am all for that. I love the changes BL
has done so far. The only reason I kind of got on the guys case was because he
was complaining (with more of an attitude) about things that need to be changed
but was not even willing to see if the options he wanted already existed. He
complained even before he took just a couple of minutes to learn what options
existed.

Jim
 Author: Steineflut View Messages Posted By Steineflut
 Posted: Apr 10, 2017 05:29
 Subject: Re: Please give the forum a make over.
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 Topic: General
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Steineflut (4225)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 31, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Steineflut
In General, TheBrickGuys writes:
  
In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim


Okay, I get how we all love that nothing ever changes and that we love to keep
stuff the way it is but seriously, the guy is absolutely right!!!
And I am sure that this is the reason why there are about 100 people in this
forum when the site is used by thousands!
Even though you can click on a million buttons to make it look like you want
it to, it should look like that from the start and not with clicking links on
the bottom of a page every single time you want to read something.


The studio beta forum is what a normal forum should look like. It's been
invented... probably about 25 years ago!


- Nadine
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 10, 2017 01:00
 Subject: Re: Please give the forum a make over.
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 Topic: General
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In General, tweegster writes:
  

I like that.

John P
 Author: tweegster View Messages Posted By tweegster
 Posted: Apr 10, 2017 00:56
 Subject: Re: Please give the forum a make over.
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 Topic: General
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tweegster (289)

Location:  Canada, British Columbia
Member Since Contact Type Status
Nov 16, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Canadian Brick Cafe
 
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 10, 2017 00:38
 Subject: Re: Please give the forum a make over.
 Viewed: 73 times
 Topic: General
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TheBrickGuys (13257)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In General, Brickwilbo writes:
  In Suggestions, thiswizard writes:
  Bricklink's forum is very ugly and hard to read/navigate. Why do I have to
click on the replies (Msgs) one by one? All responses should be displayed on
one screen.

Already possible. Click the balloon or link below the page 'Show entire thread
on 1 page'.

   Also what's the point of "RE: what's this?" showing up 17
times in a row on the main page. Each post should only be displayed once.

Already there. Click the 'Without repliedls' on top of the page.

  If it gets a reply, the post should go bold so that readers know there is a new
response. This way the front page isn't spammed to high heaven. Maybe it's
because I'm using my phone?

Yes it is. Posts change colour when read.

   I've never tried on a desktop or laptop.

Try it.

  Anyway, these forums are gross to look at. I can't imagine ever using this
again.

In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 10, 2017 00:03
 Subject: Re: Please give the forum a make over.
 Viewed: 73 times
 Topic: General
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, thiswizard writes:
  Bricklink's forum is very ugly and hard to read/navigate. Why do I have to
click on the replies (Msgs) one by one? All responses should be displayed on
one screen.

Already possible. Click the balloon or link below the page 'Show entire thread
on 1 page'.

   Also what's the point of "RE: what's this?" showing up 17
times in a row on the main page. Each post should only be displayed once.

Already there. Click the 'Without repliedls' on top of the page.

  If it gets a reply, the post should go bold so that readers know there is a new
response. This way the front page isn't spammed to high heaven. Maybe it's
because I'm using my phone?

Yes it is. Posts change colour when read.

   I've never tried on a desktop or laptop.

Try it.

  Anyway, these forums are gross to look at. I can't imagine ever using this
again.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 9, 2017 16:42
 Subject: Re: What to do when buyer doesnt pay
 Viewed: 53 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, stuartflight writes:
  Ive had an order from a buyer for 7 days now sent email still no payment just
want to know how do i go about this now?

File a NPB alert: https://www.bricklink.com/retractOrder.asp
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 2, 2017 11:19
 Subject: Re: how i can add one set with all parts??
 Viewed: 35 times
 Topic: Buying
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, catalinduma writes:
  hi,
I want to add parts from one set to wanted list and I don't know the way
I can do it.
anyone can give me an advise??

Click the Part out into wantlist link.
Enable the links below this page https://www.bricklink.com/catalogOptions.asp?viewFrom=P
 Author: shawnxyz View Messages Posted By shawnxyz
 Posted: Sep 24, 2016 04:51
 Subject: Re: Need to be able to set default search setting
 Viewed: 24 times
 Topic: Feedback
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shawnxyz (394)

Location:  USA, Washington
Member Since Contact Type Status
May 20, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BuyFromMe!
  Yes please ... Because for us the first results are usually US based ... with
ridiculous postage.

Har har Really, is there a way to set the defaults for the search? Min part
#s would help too.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 16, 2016 17:18
 Subject: Re: Need to be able to set default search setting
 Viewed: 25 times
 Topic: Feedback
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, shawnxyz writes:
  On pages like this http://www.bricklink.com/v2/catalog/catalogitem.page?P=3005&name=Brick%201%20x%201&category=%5BBrick%5D#T=S&C=12&O={"color":12,"ss":"US","cond":"N","rpp":"500"}

I should be able to set my default search settings - actually it'd be best
if it just remembered my current settings, then I could tweak them for my next
search.

Most specifically, it should remember that I'd like results for the US (or
maybe North America). Instead I have to hit that button every time 'cause
the first results are usually Europe with ridiculous shipping.

Yes please ... Because for us the first results are usually US based ... with
ridiculous postage.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Sep 5, 2016 17:39
 Subject: Re: Pay Your Fees Now! (please?)
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
I totally agree. I've always thought that it was worded rudely.

David
 Author: HeinousJones View Messages Posted By HeinousJones
 Posted: Jun 30, 2016 14:32
 Subject: Re: BUY function woes
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HeinousJones (374)

Location:  USA, North Carolina
Member Since Contact Type Status
Mar 10, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, par016 writes:
  In General, par016 writes:
  In General, HeinousJones writes:
  In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.

You mean the "See items in order on wanted list" which would bring up all the
wanted list items in your order and then you could delete them if you wanted?

-Pete

Because that can be switched on and off in your settings and can be accessed
on your orders page. See this post: http://www.bricklink.com/message.asp?ID=993808

-Pete

Thank you for your help, and thank you for having the vintage pieces I needed
to recreate my police boat from 1978. I thought I had dealt with you in the past.
I did have to turn that function on in my settings. It still doesn't do
what I expect it to. I got a chance last night to try it out. I think I'm
throwing an extreme situation at this new BUY function, and my expectations are
way too high. I'm trying to build 5 of the 7 Speed Racer vehicles. I have
them on 4 separate wanted lists. 300+ pieces in 86 lots, with identical lots
on several of them. This is what I had to go through to adjust everything....
Followed the link provided after purchase to the "Search Wanted List" page...
Manually adjusted several quantities (took notes on the partial quantities before
i placed the order). Broke the list into four pages. 100 items per page option
would have come in handy. Had to make sure I saved each individual page.
Then.. apply each of the four wanted lists (will only apply ONE list or ALL,
no option for multiple... check boxes would be handy here). Or at least I thought
so. It doesn't work correctly. I had one list selected, and it showed entries
for ALL of my wanted lists. Not just the ones present in this order. That caught
me by surprise. That wasn't very common (3 lots), but it could have been
very irritating on those future projects. After catching that, and thinking I
had a grasp on this, I realize that I had hit the delete button and had failed
to "un-check" the partial qty lots that I had just adjusted. Went back and fixed
that..
It just seems to me like all the information is there, and it's not being
used efficiently. The quantity’s that I ordered are there. I don't understand
why I can't be done with fewer steps. Not gonna mess with a "have" function.
Have and % of completion are useless to me and will surely irritate me even more.
I don't need Bricklink to keep track of what i have. If I need 20 of something,
and I buy 15 from a vendor, all I need is for the WANT qty to change to 5. I
think that’s pretty simple. I spent a couple of hours last night trying to figure
this out. I feel like I'm spending an extensive amount of time doing something
that BrickLink should be able to do in seconds. That means less time to shop
and spend money.
I do admit, this is the most complicated order I've ever made. I think my
high hopes and expectations for the BUY function coaxed me into it. It wouldn't
be this difficult if I had chosen to purchase ONLY full quantities, AND not had
so many identical lots scattered throughout several wanted lists. Then it would
work pretty similar to old version and I wouldn't be whining.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 28, 2016 15:34
 Subject: Re: BUY function woes
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 Topic: General
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In General, Classicsmiley writes:
  In General, HeinousJones writes:
  In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.

Now, you have the option of applying an order to a wanted list. On the new Wanted
List page, select the wanted list in question, and then click the Apply Order
button at the top of the list.


The "Apply Order" button seems to assume that I only order for one wanted list
at a time. Also, for some reason is does not seem to work always but I have not
tested that more.

At the same time the "Items in order on wanted list" has gained a bug and gives
incomplete results.
 Author: Classicsmiley View Messages Posted By Classicsmiley
 Posted: Jun 28, 2016 14:57
 Subject: Re: BUY function woes
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 Topic: General
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Classicsmiley (285)

Location:  USA, Colorado
Member Since Contact Type Status
Oct 4, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Classicsmiley's Shop
In General, HeinousJones writes:
  In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.

Now, you have the option of applying an order to a wanted list. On the new Wanted
List page, select the wanted list in question, and then click the Apply Order
button at the top of the list.
 Author: par016 View Messages Posted By par016
 Posted: Jun 28, 2016 14:48
 Subject: Re: BUY function woes
 Viewed: 21 times
 Topic: General
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par016 (7571)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In General, par016 writes:
  In General, HeinousJones writes:
  In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.

You mean the "See items in order on wanted list" which would bring up all the
wanted list items in your order and then you could delete them if you wanted?

-Pete

Because that can be switched on and off in your settings and can be accessed
on your orders page. See this post: http://www.bricklink.com/message.asp?ID=993808

-Pete
 Author: par016 View Messages Posted By par016
 Posted: Jun 28, 2016 14:46
 Subject: Re: BUY function woes
 Viewed: 32 times
 Topic: General
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par016 (7571)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In General, HeinousJones writes:
  In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.

You mean the "See items in order on wanted list" which would bring up all the
wanted list items in your order and then you could delete them if you wanted?

-Pete
 Author: HeinousJones View Messages Posted By HeinousJones
 Posted: Jun 28, 2016 14:14
 Subject: Re: BUY function woes
 Viewed: 44 times
 Topic: General
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HeinousJones (374)

Location:  USA, North Carolina
Member Since Contact Type Status
Mar 10, 2015 Member Does Not Allow Contact Buyer
Buying Privileges - OK
In General, par016 writes:
  In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete

It most certainly did. After completing a purchase, there was a button to "Remove
items from Wanted List". Worked like a charm. I used it (literally) hundreds
of times.
 Author: par016 View Messages Posted By par016
 Posted: Jun 24, 2016 17:58
 Subject: Re: BUY function woes
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par016 (7571)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Boston Red Blocks
In Suggestions, HeinousJones writes:
  Just used the new "BUY" feature. I was so happy with it at first... until I realized
it didn't subtract the ordered quantities from my wanted list. Just the option
of going in and doing it manually. What's the use? I has made WAY more work
than it has saved. VERY misleading.

It didn't do it for you on the old BrickLink so I am not sure how it is "WAY
more work." With the new "have" feature, which BrickLink is still fixing a few
bugs on, it's actually WAY easier to keep track of everything.

Pete
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jan 22, 2016 18:15
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
 Viewed: 29 times
 Topic: Problem
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CPgolfaddict (6578)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
My understanding is that eCheck can happen when the buyer chooses to pay with
funds in their bank account, or the PayPal account doesn't have enough cash
in it.

So far after a couple of onsite payments both were normal, no eChecks. Had
eCheck's in the past from non-onsite payments. So unless there is some
other bug...it seems fine to me.

In Problem, qwertyboy writes:
  In Problem, therobo writes:
  In Problem, CPgolfaddict writes:
  Complete/Packed shows in "orders not yet shipped" just like Complete/Ready....
the issue is the one in between. Complete/Paid (Payments status/order status)
does not show in "orders not yet shipped"

Converting this reply to the "Problem" topic.

IMO it does not make sense at all to use the "Paid" status if payment and order
status is separated. Whoever programmed this PayPal (Onsite) feature either was
not familiar with the separation (and its triggering the action items) or desperately
looked for a solution to block order additions after payment is done. An elegant
solution would be to block order additions if the payment status was set by the
system to "Complete" after payment, regardless of order status. But this
may have required more programming work.

I don't want to stir the pot too much, but some people have seen that onsite
payments result in people apparently paying with eCheck. If that bug (if it _is_
a bug) is still there, having the system flip the payment status to "complete"
would not be appropriate for those eCheck payments. In those cases it should
go to "clearing" or somesuch.

Maybe the developer knew this and explicitly avoided "complete" to force the
seller to decide it is complete. Just shooting in the dark here (as most of us
do when it comes to figuring out how new features are meant to work).

Niek.
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Jan 22, 2016 16:45
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
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qwertyboy (7848)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Problem, therobo writes:
  In Problem, CPgolfaddict writes:
  Complete/Packed shows in "orders not yet shipped" just like Complete/Ready....
the issue is the one in between. Complete/Paid (Payments status/order status)
does not show in "orders not yet shipped"

Converting this reply to the "Problem" topic.

IMO it does not make sense at all to use the "Paid" status if payment and order
status is separated. Whoever programmed this PayPal (Onsite) feature either was
not familiar with the separation (and its triggering the action items) or desperately
looked for a solution to block order additions after payment is done. An elegant
solution would be to block order additions if the payment status was set by the
system to "Complete" after payment, regardless of order status. But this
may have required more programming work.

I don't want to stir the pot too much, but some people have seen that onsite
payments result in people apparently paying with eCheck. If that bug (if it _is_
a bug) is still there, having the system flip the payment status to "complete"
would not be appropriate for those eCheck payments. In those cases it should
go to "clearing" or somesuch.

Maybe the developer knew this and explicitly avoided "complete" to force the
seller to decide it is complete. Just shooting in the dark here (as most of us
do when it comes to figuring out how new features are meant to work).

Niek.
 Author: therobo View Messages Posted By therobo
 Posted: Jan 22, 2016 16:03
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
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therobo (9681)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Area of Bricks 'n Studs
In Problem, CPgolfaddict writes:
  Complete/Packed shows in "orders not yet shipped" just like Complete/Ready....
the issue is the one in between. Complete/Paid (Payments status/order status)
does not show in "orders not yet shipped"

Converting this reply to the "Problem" topic.

IMO it does not make sense at all to use the "Paid" status if payment and order
status is separated. Whoever programmed this PayPal (Onsite) feature either was
not familiar with the separation (and its triggering the action items) or desperately
looked for a solution to block order additions after payment is done. An elegant
solution would be to block order additions if the payment status was set by the
system to "Complete" after payment, regardless of order status. But this
may have required more programming work.

  

In Suggestions, therobo writes:
  
It seems like a bug.
I would not set the order status from "Paid" to "Ready" as this opens the order
for additions. What happens if you set it to "Packed" instead?
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jan 22, 2016 15:33
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
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CPgolfaddict (6578)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
Complete/Packed shows in "orders not yet shipped" just like Complete/Ready....
the issue is the one in between. Complete/Paid (Payments status/order status)
does not show in "orders not yet shipped"

Converting this reply to the "Problem" topic.


In Suggestions, therobo writes:
  
It seems like a bug.
I would not set the order status from "Paid" to "Ready" as this opens the order
for additions. What happens if you set it to "Packed" instead?
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 2, 2016 06:47
 Subject: Re: Technical issue: Wanted list data missing
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In General, viejos writes:
  In General, Jan_K writes:

  
  The wanted list information seems to display incorrectly for many sets - and
for a while already. See this example:
 
Set No: 4000012  Name: Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
* 
4000012-1 Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
2012
Sets: LEGO Brand: LEGO Inside Tour
http://alpha.bricklink.com/pages/clone/catalogitem.page?S=4000012-1

  Right-click on the blue BUY button on the top right and you will see the old
catalog page. For the set you mentioned, it looks like the image below. You can
see it is on 105 wanted lists. There are many glitches with the new page, but
fortunately this does not mean the back end is broken.

Hi Russell,

thanks for that hint - I wasn't aware of this workaround!

Jan
 Author: viejos View Messages Posted By viejos
 Posted: Jan 2, 2016 06:24
 Subject: Re: Technical issue: Wanted list data missing
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viejos (670)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In General, Jan_K writes:
  Dear Admins,

as mentioned as a sidenote in this post already:
http://www.bricklink.com/message.asp?ID=958268

The wanted list information seems to display incorrectly for many sets - and
for a while already. See this example:
 
Set No: 4000012  Name: Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
* 
4000012-1 Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
2012
Sets: LEGO Brand: LEGO Inside Tour
http://alpha.bricklink.com/pages/clone/catalogitem.page?S=4000012-1

This item is included in my wanted list (and very likely in a few others as well),
but this is not being displayed correctly - both the missing number in "My Wanted
List (1)" and the completely missing "On xx Wanted Lists" information seem to
be a technical issue here.

When browsing my own wanted lists, I see a correlation between this effect and
database entries without any price guide information and current listing for
sale - so maybe it's just a similar glitch like the "action item missing
on start page" issue where a certain condition was needed to display these correctly.

for a few parts, I see the ""On xx Wanted Lists" entry, but not the "(1)" in
"My Wanted List (1)" - see attached example images.
(Yes, all four of these items ARE included in a wanted list of mine!)

Please have a look into this.

Thanks!
Jan

Right-click on the blue BUY button on the top right and you will see the old
catalog page. For the set you mentioned, it looks like the image below. You can
see it is on 105 wanted lists. There are many glitches with the new page, but
fortunately this does not mean the back end is broken.

Russell
 
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Dec 8, 2015 22:54
 Subject: Re: Please remove cancelled spam posts
 Viewed: 75 times
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
I totally agree.

David
 Author: kidsncritters View Messages Posted By kidsncritters
 Posted: Aug 22, 2015 18:46
 Subject: Re: Changes to catalog part view are terrible.
 Viewed: 36 times
 Topic: Problem
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kidsncritters (1192)

Location:  USA, New Jersey
Member Since Contact Type Status
Apr 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sunset Bay Bricks
I was wondering what all the fuss was about - then I looked on the part detail
page...

NO TABS at the bottom!

I thought it was a great idea to have the tabs there!
 Author: tEoS View Messages Posted By tEoS
 Posted: Aug 8, 2015 09:58
 Subject: Re: BL needs to set time frame for shipping order
 Viewed: 54 times
 Topic: Selling
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
You may want to change this to a suggestion.

In Selling, TheBrickStore writes:
  Hi BL community:

After careful and deliberate consideration, I honestly believe BrickLink needs
to establish a timeframe for shipping of an order from the date/time the order
was placed with a seller. The site seems to be moving in a "carte blanche" way
for sellers. Sellers who take weeks/months to ship orders should be banned quite
honestly. Those few sellers are NOT a GOOD commodity for this site. New buyers
just don't understand and experienced buyers like myself are becoming more
and more alarmed over these long long shipping practices by a few sellers. Sure
you can avoid them once you know who they are but why give any seller more than
seven business days to get an order in the mail???? I just don't get it.
What other company takes a month plus to ship an order????

So if BrickLink is not willing to establish shipping rules for sellers (seem
to have all kinds of rules in place for buyers concerning payments) then at least
allow a buyer to be able to cancel a contract if seller has NOT shipped within
seven business days. Personally I think seven business days is too long but
it is a start.

Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.

I am not suggesting at this time that we punish any seller for failing to ship
within seven business days, I am just giving the buyer the right to cancel an
order/contract if the order is not shipped within seven business days of payment.

Sellers under this new rule would not be able to state in their terms that shipping
time is longer than seven business days.

Thanks

TheBrickStore
 Author: viejos View Messages Posted By viejos
 Posted: Sep 19, 2014 22:50
 Subject: Re: BrickLink China店铺微博推广活动诚邀您的加入
 Viewed: 68 times
 Topic: Announce
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viejos (670)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In 中文, cs_china writes:
  尊敬的卖家您好,

BrickLink(以下简称BL)的中文页BrickLink China(以下简称BLC)已经推出1个月了。感谢大家一直以来对BLC的期待和鼓励。

访问BrickLink China:http://www.bricklink.com/china/

我们开设了BLC的新浪官方微博平台:BricklinkChina,欢迎您关注我们。
我们的微博地址:http://weibo.com/u/2833298890

BrickLink China店铺微博推广活动:
如果您在店铺的Splash和Store Terms页中加入中文的店铺指南和介绍,并允许发货到中国大陆、香港、台湾、澳门和新加坡,我们会定期在微博平台免费推送您的BL店铺,让更多的中文用户看到您的商店。

我们还将在近期开设支付宝等其他中国大陆第三方支付平台交易方式,方便中国大陆地区买家的购买。

希望您能经常在讨论区的中文分区发布新的主题帖。让更多的中文用户加入到BLC的讨论中来。中文区暂不设有分区和主题,大家可以直接发布自己的讨论帖。

如果您对BL有任何宝贵意见和建议,请随时回复本帖告知我们。

BrickLink China工作团队期待您的回复!


——BrickLink China团队
客户服务与支持

显然,我们有一个新的讨论主持人,cs_china。欢迎登机!
http://www.bricklink.com/memberAdmins.asp
 Author: bagelboybugle View Messages Posted By bagelboybugle
 Posted: Sep 17, 2014 14:59
 Subject: Re: BrickLink China店鋪微博推廣活動誠邀您的加入
 Viewed: 83 times
 Topic: Problem
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bagelboybugle (3408)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 5, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bagels clearout
In Problem, ToddMyers writes:
  Reported cs_china as a fraud account. If this were a legit account, it should
be listed as "BrickLink Administrator" (as is done with other legitimate cs accounts).

I agree and there are no announcements on the issue so this thread can be unlocked
by cs team later if it is genuine

Gareth
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: Sep 16, 2014 22:54
 Subject: Re: 测试
 Viewed: 91 times
 Topic: General
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Brettj666 (1111)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Ryno's Den
In General, ToddMyers writes:
  In 中文, cs_china writes:
  In 中文, cs_china writes:
  测试用帖,请勿回复。

回复测试。

Anyone know if this is a genuine BrickLink CS account? Wondering if I should
report it under the problem tab.

I think a real one would be labelled admin
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Aug 25, 2014 08:37
 Subject: Re: 中文版论坛区终于建成了~
 Viewed: 237 times
 Topic: Buying
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TakeAbricK (13453)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Associate (?)
In Buying, brasletty writes:
  In 中文, kaitoukiddo writes:
  In 中文, daiyuan writes:
  大家快来吐槽~

这个必须顶!!

Welcom to the forum .

dont chance de topik
 Author: Speciale View Messages Posted By Speciale
 Posted: Aug 25, 2014 08:33
 Subject: Re: 中文版论坛区终于建成了~
 Viewed: 492 times
 Topic: Buying
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Speciale (4816)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Speciale
In 中文, kaitoukiddo writes:
  In 中文, daiyuan writes:
  大家快来吐槽~

这个必须顶!!

Welcom to the forum .
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: May 29, 2014 10:29
 Subject: Re: Sort by best price at Min Qty.
 Viewed: 25 times
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
That's a good idea. I always wondered why that function wasn't built
into the search before.

David
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Mar 28, 2014 15:56
 Subject: Re: More Forum Bans Please
 Viewed: 94 times
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
In Suggestions, goshe7 writes:
  There is practically nothing productive being added to BrickLink.

Since when has the BL forum ever been the place to add something productive?
That's that the Catalog is for.

David
 Author: mnementh View Messages Posted By mnementh
 Posted: Jan 16, 2014 17:18
 Subject: Re: Not having Google search is killing our sales
 Viewed: 64 times
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mnementh (23211)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Sir Troy's Toy Kingdom
In General, Pokernut writes:
  In General, BRICKS_R_KIDS writes:

  In other words, if someones trying to buy a 10179, then the search result should
direct them to that exact page. They can see all the listing for sale and decide
where to go next.

Bill

While I can agree with the main contents of this thread I thinkl this has the
potential to cause harm, particularly for the new buyers we are trying to get
here.
All it takes is a couple of succesful " sales " to scammers, as they will show
at the top of the page as cheapest item, and we get a lot of heat.

Just wanted to point out that you have replied to an 8 month old thread. In
the time since this thread was posted, Google has been allowed to crawl the site,
and BrickLink now shows up on the first page of results for a search of "Lego
10179". It takes you right to the catalog page, which is where I believe it
should take you.

Now they just have to do some optimizing to move BrickLink up the list a bit.

Troy


Troy
 Author: Pokernut View Messages Posted By Pokernut
 Posted: Jan 16, 2014 16:42
 Subject: Re: Not having Google search is killing our sales
 Viewed: 53 times
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Pokernut (1004)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Dec 27, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ACES FULL
In General, BRICKS_R_KIDS writes:

  In other words, if someones trying to buy a 10179, then the search result should
direct them to that exact page. They can see all the listing for sale and decide
where to go next.

Bill

While I can agree with the main contents of this thread I thinkl this has the
potential to cause harm, particularly for the new buyers we are trying to get
here.
All it takes is a couple of succesful " sales " to scammers, as they will show
at the top of the page as cheapest item, and we get a lot of heat.
 Author: RobErNat View Messages Posted By RobErNat
 Posted: Dec 1, 2013 13:28
 Subject: Re: NPB increasing problem !
 Viewed: 50 times
 Topic: Problem Order
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RobErNat (2926)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RobErNat's Brick Market
In Problem Order, rogerrabbitt writes:

  Yeah, you got it !
I can see 6 buyers logging in after invoicing them a week or more before and
no one of them read my Messages - and not only newbies !

A lot of people have BL e-mails send automaticly to their inbox, and read the
message from there. Why would they read them again

  
Being harsh would result in NPB procedure and risk of negatve Feedback ( including
senseless work )

But that's how the system works, and if the buyer pays, why would he leave
negative over it and if he doesn't pay, completing the NPB will give you
the right to have any negative removed.
And you can invoice before picking the order

  
The automatic reminder for a Minute or 2 ( for example after logging in ) will
stop
excuses like "I didn't read email" !

Well, like I said above, some people read offline and execute their payment from
there, why add additional banners that will only confuse buyers more. If they
lack reading their messages, well they will also simply ignore other things to
read and it won't change a thing wether they pay or not, regardless wether
you send 1 or 10 reminders, if they decided not to pay, well then you move to
NPB, that's what it serves for and does give a red banner, simple as that.
 Author: BLUSER_236118 View Messages Posted By BLUSER_236118
 Posted: Dec 1, 2013 13:15
 Subject: Re: NPB increasing problem !
 Viewed: 53 times
 Topic: Problem Order
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BLUSER_236118 (1366)

Location:  Austria, Tirol
Member Since Contact Type Status
Jan 6, 2011 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Technic&More
No Longer Registered
In Problem Order, Brick_Top writes:
  In Problem Order, rogerrabbitt writes:
  In Problem Order, RobErNat writes:
  In Problem Order, steekstra writes:
  Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!

Always send them reminders.

The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...

Steekstra

It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.

And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...

We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.



Hello

Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !

After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !

Hope this got clear now !

So like, automatic reminders instead of the seller manually sending the reminder?


Yeah, you got it !
I can see 6 buyers logging in after invoicing them a week or more before and
no one of them read my Messages - and not only newbies !

Being harsh would result in NPB procedure and risk of negatve Feedback ( including
senseless work )

The automatic reminder for a Minute or 2 ( for example after logging in ) will
stop
excuses like "I didn't read email" !
 Author: RobErNat View Messages Posted By RobErNat
 Posted: Dec 1, 2013 13:14
 Subject: Re: NPB increasing problem !
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RobErNat (2926)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RobErNat's Brick Market
In Problem Order, rogerrabbitt writes:
  Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !

After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !

Hope this got clear now !

Well, maybe, but totally pointless and an NPB is not harsh, it already serves
'alerting' the buyer he has an unpaid order

http://www.bricklink.com/help.asp?helpID=72&q=npb

So no need for extra banners...

Besides, a lot of people have asked in the past to speed up the NPB process,
you actually wanna delay it some more

Still NO, the system works fine the way it is now.

And in the long run there will be no need either, as the site will need to move
towards an auto-payment on checkout, so whenever PP is involved as payment method,
there will be no more NPB's on those (might still be there for other payment
methods).

Eric
 Author: bb314137 View Messages Posted By bb314137
 Posted: Dec 1, 2013 13:05
 Subject: Re: NPB increasing problem !
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bb314137 (859)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status
Apr 3, 2012 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Bricktopio
No Longer Registered
In Problem Order, rogerrabbitt writes:
  In Problem Order, RobErNat writes:
  In Problem Order, steekstra writes:
  Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!

Always send them reminders.

The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...

Steekstra

It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.

And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...

We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.



Hello

Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !

After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !

Hope this got clear now !

So like, automatic reminders instead of the seller manually sending the reminder?
 Author: BLUSER_236118 View Messages Posted By BLUSER_236118
 Posted: Dec 1, 2013 12:59
 Subject: Re: NPB increasing problem !
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BLUSER_236118 (1366)

Location:  Austria, Tirol
Member Since Contact Type Status
Jan 6, 2011 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Technic&More
No Longer Registered
In Problem Order, RobErNat writes:
  In Problem Order, steekstra writes:
  Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!

Always send them reminders.

The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...

Steekstra

It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.

And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...

We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.



Hello

Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !

After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !

Hope this got clear now !
 Author: RobErNat View Messages Posted By RobErNat
 Posted: Dec 1, 2013 12:51
 Subject: Re: NPB increasing problem !
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RobErNat (2926)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RobErNat's Brick Market
In Problem Order, steekstra writes:
  Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!

Always send them reminders.

The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...

Steekstra

It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.

And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...

We don't need that, as the 'my bricklink' page overview already tells
you that
and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.
 Author: RobErNat View Messages Posted By RobErNat
 Posted: Dec 1, 2013 12:24
 Subject: Re: NPB increasing problem !
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RobErNat (2926)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RobErNat's Brick Market
In Problem Order, steekstra writes:
  
When i read this all, we don't need store rules ???

You are an member with some feedback points !! and you don't have no time
to read all ??, and don't like it to read it all ??

Whow than comunication DON'T work, when you don't chance the glasses...

Steekstra

You did not read well what I wrote, I never said we don't need store rules.
And I didn't say that people should not read. What the OP is suggesting is
that once an order has been invoiced, a buyer gets a pop-up saying something
like (as such would be a real PITA IMHO)
 
 Author: RobErNat View Messages Posted By RobErNat
 Posted: Dec 1, 2013 11:34
 Subject: Re: NPB increasing problem !
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RobErNat (2926)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: RobErNat's Brick Market
In Problem Order, rogerrabbitt writes:

  Hello

There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .

No...

I'm a lazy buyer (but also a busy seller), usually pay fast (but sometimes
slow), sometimes wanna browse a store a second time(even if invoiced), so wouldn't
wanna see a stupid banner on my screen when I forget to pay.
As any seller you can send a reminder after a few days, I do the same and expect
the same from any seller before they open an NPB, no need for extra pressure,
particulary not on newbie buyers who are discovering the site.
Yes, the growth of the site involves more potential NPB's but I believe it
is still just a minority of situations.
As a matter of fact, since I slightly increased my minimum, I have less NPB's
then I had 2 years ago, most likely because there is more balance beteen ordervalue
and minimum shipping.
 Author: BLUSER_236118 View Messages Posted By BLUSER_236118
 Posted: Dec 1, 2013 10:15
 Subject: Re: NPB increasing problem !
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BLUSER_236118 (1366)

Location:  Austria, Tirol
Member Since Contact Type Status
Jan 6, 2011 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Technic&More
No Longer Registered
In Problem Order, Brickwilbo writes:
  In Suggestions, rogerrabbitt writes:
  Hello

I just want to ask if its only me facing an increasing amount of members not
paying their dues ?

What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?

Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !


Just my opinion !

Peter-Markus

Already exists: http://www.bricklink.com/mySettings.asp



Hello

There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 1, 2013 10:10
 Subject: Re: NPB increasing problem !
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, rogerrabbitt writes:
  Hello

I just want to ask if its only me facing an increasing amount of members not
paying their dues ?

What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?

Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !


Just my opinion !

Peter-Markus

Already exists: http://www.bricklink.com/mySettings.asp
 Author: go4bob View Messages Posted By go4bob
 Posted: Oct 25, 2013 09:13
 Subject: Re: Minifigures "In My Collection''
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go4bob (140)

Location:  Australia, South Australia
Member Since Contact Type Status
Sep 30, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Babies
In General, Daave writes:
  David

David


In General, crazylegoman writes:
  If you send Brickset a picture of the set, they will usually add it.

David

i have done that and no go they say before 65 i think, they are no experts and
they are only interested in AFOL stuff
talk about double standards.

David
 Author: Daave View Messages Posted By Daave
 Posted: Oct 24, 2013 17:26
 Subject: Re: Minifigures "In My Collection''
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Daave (2068)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 30, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: UK Polybags and Vintage
David

David


In General, crazylegoman writes:
  If you send Brickset a picture of the set, they will usually add it.

David
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Oct 24, 2013 17:05
 Subject: Re: Minifigures "In My Collection''
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Hoosier Daddy
If you send Brickset a picture of the set, they will usually add it.

David
 Author: go4bob View Messages Posted By go4bob
 Posted: Oct 24, 2013 02:16
 Subject: Re: Minifigures "In My Collection''
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go4bob (140)

Location:  Australia, South Australia
Member Since Contact Type Status
Sep 30, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Babies
In General, crazylegoman writes:
  Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David

i was just about to ask that question about collections and how you keep track
of it if Brickset doesn't have your set and they don't want to add it,
and Bricklink does. as i am slowly moving my collection to brick link.

David

Not the first David but a different David
 Author: rgurskey View Messages Posted By rgurskey
 Posted: Oct 22, 2013 18:19
 Subject: Re: Minifigures "In My Collection''
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rgurskey (463)

Location:  USA, Virginia
Member Since Contact Type Status
Mar 15, 2005 Contact Member Buyer
Buying Privileges - OK
In General, crazylegoman writes:
  Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David

Does Brickset allow you to add parts that you purchased from PAB walls? I used
to do that with Peeron, but that website hasn't been updated in years.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Oct 22, 2013 15:40
 Subject: Re: Minifigures "In My Collection''
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David
 Author: BrianG07 View Messages Posted By BrianG07
 Posted: Sep 29, 2013 17:48
 Subject: Re: Search Exact Matches & Select Word Issues
 Viewed: 36 times
 Topic: Problem
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BrianG07 (289)

Location:  USA, Connecticut
Member Since Contact Type Status
Sep 29, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 3DBrick
Thanks all. What's odd is that sometimes a color key word works fine! Hopefully
BrickLink 2.0 will fix this.


In Suggestions, BrianG07 writes:
  Hello, I've been searching for items based on the description listed in BrickLink
based on a list of previous searches I performed, but no results are being found!
For example, I search for "Metallic Gold Minifig, utensil Trophy Statuette"
and get nothing. However, if I search for part of the description (i.e. "Utensil
Trophy Statuette"), then I can usually find the items. I wish search was reliable
in searching for all words.

Also, some words that appear in the item description are not returning results
(i.e. I search for "Sand Red" and get nothing, but searching for "Gilderoy" shows
up with "Sand Red" in his description).

Finally, I'm getting used to your standard descriptions, but I think it would
help search if the items also used standard LEGO descriptions so we could cross-reference,
unless there was a legal reason you couldn't use LEGO descriptions.

Thanks,
Brian
 Author: WoutR View Messages Posted By WoutR
 Posted: Jul 29, 2013 19:24
 Subject: Re: Shipping!!!
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 Topic: Shipping
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Shipping, spacefan6901 writes:
  On topic, yes newer sellers should be aware of these issues.

If it's a boxed set pack it in an outer shipping box. Use sturdy boxes.

If it's parts put them inside a ziplock bag inside your bubble mailer, in
case the mailer gets punctured in transit parts are less likely to get lost.

Those zip lock bags have saved a few of my orders
Highly recommended!
 Author: BLUSER_170765 View Messages Posted By BLUSER_170765
 Posted: Jul 27, 2013 21:14
 Subject: Re: Shipping!!!
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 Topic: Shipping
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BLUSER_170765 (129)

Location:  USA, New York
Member Since Contact Type Status
Oct 1, 2009 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: PCTECH4NY (Toy Dept)
No Longer Registered
The "Suggestions" topic is for site suggestions for features / improvements.

This belongs in "Shipping."

On topic, yes newer sellers should be aware of these issues.

If it's a boxed set pack it in an outer shipping box. Use sturdy boxes.

If it's parts put them inside a ziplock bag inside your bubble mailer, in
case the mailer gets punctured in transit parts are less likely to get lost.


In Suggestions, bartender90 writes:
  To all sellers. Please check out You tube videos showing how packages are handled
by the various companies including the USPS. I have had several bad experiences
myself with the USPS. Fortuneatly, most of the sellers have done an OUTSTANDING
job of properly packing my items and they have weathered the abuse. That being
said...simply wrapping the actual LEGO box in brown paper is inviting disaster
and bad feedback. If you plan on shipping the item this way PLEASE state that
on your terms and conditions or splash page. I, for one, am willing to pay
more if it ensures my new box doesn't show up completely crushed, like yesterday.
Thank you.
 Author: BRICKS_R_KIDS View Messages Posted By BRICKS_R_KIDS
 Posted: May 12, 2013 01:16
 Subject: Re: Not having Google search is killing our sales
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BRICKS_R_KIDS (4949)

Location:  USA, Georgia
Member Since Contact Type Status
Feb 8, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricks-R-Kids
In General, crazylegoman writes:
  In Suggestions, cosmicray writes:
  In Suggestions, crazylegoman writes:
  No it's not. Bricklink shows up on Google searches:

Your reply, while technically correct, does not tell the whole story. The searches
you picked were sufficient to key on the home page of BL. They were not specific
enough to actually find something of interest.

Do we really want the Google searches bringing people to the specific catalog
page for the item? I sure don't. I assume that those who want better Google
search results want to attract new customers (new to BL entirely, not just new
to their store.) Someone new to BL would be much better off at the main homepage
instead of a catalog page. That way they can explore the site from the main
starting point. I believe that would lead to a better intro-to-BL experience
and curb many frustrating experiences for both new buyers and sellers.

David

It would be best to direct them to the cat page of the items they are looking
for.

In other words, if someones trying to buy a 10179, then the search result should
direct them to that exact page. They can see all the listing for sale and decide
where to go next.

Bill
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: May 12, 2013 00:55
 Subject: Re: Not having Google search is killing our sales
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ScootersBricks (4805)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Scooter's Bricks
In General, Rogue11 writes:
  In General, crazylegoman writes:
  In Suggestions, cosmicray writes:
  In Suggestions, crazylegoman writes:
  No it's not. Bricklink shows up on Google searches:

Your reply, while technically correct, does not tell the whole story. The searches
you picked were sufficient to key on the home page of BL. They were not specific
enough to actually find something of interest.

Do we really want the Google searches bringing people to the specific catalog
page for the item? I sure don't. I assume that those who want better Google
search results want to attract new customers (new to BL entirely, not just new
to their store.) Someone new to BL would be much better off at the main homepage
instead of a catalog page. That way they can explore the site from the main
starting point. I believe that would lead to a better intro-to-BL experience
and curb many frustrating experiences for both new buyers and sellers.

David

Although I'm not a seller I agree with what David says. I found Bricklink
through a search in 2011. I had just started digging out my old lego collection
and was looking for a dragon to replace the one that I used to have. My search
(google, bing yahoo, i don't remember what engine I used) directed me to
a specific store. For a while I never even realized that there was a whole community
of many many stores. I just assumed the website I came across was someone's
individual store. Only at my second or third visit to that store I clicked the
bricklink logo on the top, was taken to the home page and realized what I had
missed before.

I did this as well with TBB...had no idea there were other stores for my first
sale.
 Author: BLUSER_275369 View Messages Posted By BLUSER_275369
 Posted: May 12, 2013 00:42
 Subject: Re: Not having Google search is killing our sales
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BLUSER_275369 (236)

Location:  USA, California
Member Since Contact Type Status
Sep 17, 2011 Contact Member Buyer
No Longer Registered
No Longer Registered
In General, crazylegoman writes:
  In Suggestions, cosmicray writes:
  In Suggestions, crazylegoman writes:
  No it's not. Bricklink shows up on Google searches:

Your reply, while technically correct, does not tell the whole story. The searches
you picked were sufficient to key on the home page of BL. They were not specific
enough to actually find something of interest.

Do we really want the Google searches bringing people to the specific catalog
page for the item? I sure don't. I assume that those who want better Google
search results want to attract new customers (new to BL entirely, not just new
to their store.) Someone new to BL would be much better off at the main homepage
instead of a catalog page. That way they can explore the site from the main
starting point. I believe that would lead to a better intro-to-BL experience
and curb many frustrating experiences for both new buyers and sellers.

David

Although I'm not a seller I agree with what David says. I found Bricklink
through a search in 2011. I had just started digging out my old lego collection
and was looking for a dragon to replace the one that I used to have. My search
(google, bing yahoo, i don't remember what engine I used) directed me to
a specific store. For a while I never even realized that there was a whole community
of many many stores. I just assumed the website I came across was someone's
individual store. Only at my second or third visit to that store I clicked the
bricklink logo on the top, was taken to the home page and realized what I had
missed before.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: May 12, 2013 00:25
 Subject: Re: Not having Google search is killing our sales
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
In Suggestions, cosmicray writes:
  In Suggestions, crazylegoman writes:
  No it's not. Bricklink shows up on Google searches:

Your reply, while technically correct, does not tell the whole story. The searches
you picked were sufficient to key on the home page of BL. They were not specific
enough to actually find something of interest.

Do we really want the Google searches bringing people to the specific catalog
page for the item? I sure don't. I assume that those who want better Google
search results want to attract new customers (new to BL entirely, not just new
to their store.) Someone new to BL would be much better off at the main homepage
instead of a catalog page. That way they can explore the site from the main
starting point. I believe that would lead to a better intro-to-BL experience
and curb many frustrating experiences for both new buyers and sellers.

David
 Author: legoman77 View Messages Posted By legoman77
 Posted: Nov 23, 2011 14:46
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 68 times
 Topic: Terms and Policies
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Terms and Policies, George_Lucy writes:
  I just had a trade with a international buyer. It was for almost $700.00. I
gave him 10% off ($70.00) and free shipping (As per my fourm offer) and he gave
me nothing off and his shipping was $35.00. My shipping Express mail insured
was $65.00. I sent he sent.
He then emails me and says he has to pay $200.00 tax to get package because
I declared the value. I had no choice from me it has to match insured value and
custom value. He said I could of sent multiple packages with value under $25.00.
To do that legally meaning actually putting $25.00 worth Lego to match the value
in each package and sending registered mail would of cost me $372.00.

Now he emails me and tells me I should split the diffrence of the tax with
him and he wants $100.00. I still have no product. It is clearly stated on my
splash page and to be honest I am tired of international buyers whinning about
there import resposibility and asking me to lie on documents. It is NOT my problem.


In my opinion it is BrickLinks because they refuse to do anything about it.
But it falls back on the seller.
It would be easy for BrickLink to get involved. Send Admin a copy of the email
or refer the Bricklink message. Bricklink could tell the buyer that it is not
acceptable to do this and if there are more incidents they will be removed as
a buyer. Simple and easy, supports the honest sellers, supports honest buyers,
does not support dishonest buyers. This can affect BrickLink as much as NPB
or NSS. If BrickLink can take action there they could take action on this problem
if they wanted to.
John P
 Author: George_Lucy View Messages Posted By George_Lucy
 Posted: Nov 23, 2011 13:07
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 94 times
 Topic: Terms and Policies
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George_Lucy (17399)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 16, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: George's Brick Shop
I just had a trade with a international buyer. It was for almost $700.00. I
gave him 10% off ($70.00) and free shipping (As per my fourm offer) and he gave
me nothing off and his shipping was $35.00. My shipping Express mail insured
was $65.00. I sent he sent.
He then emails me and says he has to pay $200.00 tax to get package because
I declared the value. I had no choice from me it has to match insured value and
custom value. He said I could of sent multiple packages with value under $25.00.
To do that legally meaning actually putting $25.00 worth Lego to match the value
in each package and sending registered mail would of cost me $372.00.

Now he emails me and tells me I should split the diffrence of the tax with
him and he wants $100.00. I still have no product. It is clearly stated on my
splash page and to be honest I am tired of international buyers whinning about
there import resposibility and asking me to lie on documents. It is NOT my problem.


In Terms and Policies, legoman77 writes:
  In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert

Very good and it is something admin should read and think about. BrickLink needs
more active involvement in making requests to do something illegal not proper.
Now they just leave it up to the seller and close their eyes about any suggestion
to make this needed improvement.
John P
 Author: legoman77 View Messages Posted By legoman77
 Posted: Nov 23, 2011 11:37
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 124 times
 Topic: Terms and Policies
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert

Very good and it is something admin should read and think about. BrickLink needs
more active involvement in making requests to do something illegal not proper.
Now they just leave it up to the seller and close their eyes about any suggestion
to make this needed improvement.
John P
 Author: DallasBricks View Messages Posted By DallasBricks
 Posted: Nov 23, 2011 10:22
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 53 times
 Topic: Terms and Policies
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DallasBricks (3913)

Location:  USA, Texas
Member Since Contact Type Status
Dec 26, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: D A L L A S B R I C K S
Very nicely stated Robert. I appreciate your attention to detail in addressing
several annoying issues that continue to pop up and cause problems for sellers
and buyers alike. As this community continues to grow, it's issues with taxing
authorities will grow as well. It is wise that we continue to bring up and address
these issues before they come back to "byte" us (pun intended). Thanks again.

David
 Author: beardurham View Messages Posted By beardurham
 Posted: Nov 23, 2011 09:14
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 46 times
 Topic: Terms and Policies
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beardurham (830)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Feb 24, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brick Bear Cave
  
CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert

Very succinct, I read it all with great interest.

You have provided a valuable source document there Robert.

If we can now persuade everyone to live up to it...
 Author: bb5160 View Messages Posted By bb5160
 Posted: Nov 23, 2011 09:09
 Subject: Re: Fair, safe and legal trading = BL principles
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 Topic: Terms and Policies
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bb5160 (375)

Location:  USA, New York
Member Since Contact Type Status
Oct 17, 2001 Contact Member Buyer
No Longer Registered
No Longer Registered
Excellent suggestion! Very well thought out and articulate.
-Bill
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Nov 23, 2011 09:03
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 51 times
 Topic: Terms and Policies
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert


For Suggestion 4 the pop-up should be upon check-out.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 23, 2011 08:55
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 58 times
 Topic: Terms and Policies
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Rob_and_Shelagh (26291)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Terms and Policies, maxx3001 writes:
  In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

Great read, mostly agree, only the "you are now ordering from someone overseas"
popup message needs a bit more tinkering

Maxx
  

Thanks Maxx,

That does reflect that I live on an island doesn't it

Yep, agree this was not meant to be a completed solution, just the basis of an
idea that might help avoid the problem for the inexperienced without hurtng the
experts.

Robert
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Nov 23, 2011 08:23
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 49 times
 Topic: Terms and Policies
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udenbricks (3158)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Uden Bricks
Very well thinking:
Because you have to follow the law in any circumstances, i think it is enough
to follow suggestion #4 the "POPUP"
 Author: maxx3001 View Messages Posted By maxx3001
 Posted: Nov 23, 2011 08:18
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 66 times
 Topic: Terms and Policies
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maxx3001 (2563)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 28, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 3001: A Brick Oddity
In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

Great read, mostly agree, only the "you are now ordering from someone overseas"
popup message needs a bit more tinkering

Maxx
  
BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert
 Author: jimred View Messages Posted By jimred
 Posted: Nov 23, 2011 08:08
 Subject: Re: Fair, safe and legal trading = BL principles
 Viewed: 102 times
 Topic: Terms and Policies
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jimred (987)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 2, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Keeper's Bricks
In Terms and Policies, Rob_and_Shelagh writes:
  This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert


I think this is a great suggestion.
Laws and taxation are confusing at the best of times, so trying to negotiate
international contract and sales law when many of us are just 'small enterprises'
(be it business or hobby) is just not going to happen and just ignoring it isn't
an option.

Likewise, many first-time casual buyers expect certain things from online retailers
and may not realise that some of the those things may or may not apply here and
may have never ordered anything that had to come from overseas before.

I think giving people information so they can then make an informed decision
can only be a good thing (as long as the information is sound). Even if it's
just a list of 'thing's to consider' it could prevent many of the problems.

James.
 Author: FigBits View Messages Posted By FigBits
 Posted: Dec 1, 2010 12:05
 Subject: Re: Buyers with your store items in shopping cart
 Viewed: 54 times
 Topic: Selling
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FigBits (3554)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Selling, crazylegoman writes:
  You can't change price on items that have already been placed in a person's cart.
If a buyer's shopping your store and places an item in their cart, you could
double the price on it while they're still shopping, but when they check out,
it will be the same price as when they placed it in their cart. Placing an item
in a cart "locks in" the price. Of course, if a buyer closes their browser,
empties their cart or something like that, then when they come back, the price
will be different.

Now let's say a buyer places half of a lot (5 out of 10 pieces) in their
cart, and while shopping, you change the price on that piece. If that buyer
decides that the 5 in their cart isn't enough and they want all 10, but the last
5 are placed in their cart after you changed the price...then gosh, I'm
really not sure what happens then. I think Bricklink self destructs or something.
Anyone out there know?


I was afraid to test this when I had the chance -- I was buying some minifig
torsos, and found multiples of the one I wanted for 60 cents. I put 20 of them
in my cart. Before buying, I later figured I might as well buy them out, as I
could resell at nearly twice the price, when I found that the seller HAD doubled
the price. (Maybe accidentally listed at their cost?). I wasn't sure weather
I would lose the deal on the 20 that I already had, so I just checked out without
adding any more.

--
Marc.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Dec 1, 2010 10:57
 Subject: Re: Buyers with your store items in shopping cart
 Viewed: 43 times
 Topic: Selling
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crazylegoman (1089)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
You can't change price on items that have already been placed in a person's cart.
If a buyer's shopping your store and places an item in their cart, you could
double the price on it while they're still shopping, but when they check out,
it will be the same price as when they placed it in their cart. Placing an item
in a cart "locks in" the price. Of course, if a buyer closes their browser,
empties their cart or something like that, then when they come back, the price
will be different.

Now let's say a buyer places half of a lot (5 out of 10 pieces) in their
cart, and while shopping, you change the price on that piece. If that buyer
decides that the 5 in their cart isn't enough and they want all 10, but the last
5 are placed in their cart after you changed the price...then gosh, I'm
really not sure what happens then. I think Bricklink self destructs or something.
Anyone out there know?

David