Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | alahaka  | | Posted: | Oct 21, 2017 15:27 | | Subject: | Restore non-Order# BrickLink messages | | Viewed: | 124 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi,
With the exception of one message (October 13) without the standard subject "Regarding
BrickLink Order #_______", all of my Inbox and Outbox non-Order# messages over
the last few months have been removed.
I did not delete these messages, and as a matter of routine do not delete any
BrickLink messages, since they're eventually cleared out after six months
or so. Recent messages are important, because they provide a record of shipping
quotes and other communications with potential buyers.
Please restore them, Matthew
|
 |
| Author: | Rob_and_Shelagh | | Posted: | Oct 20, 2017 09:46 | | Subject: | Hide multiple shipping methods within bands | | Viewed: | 86 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi Admins,
Please consider-
We have set up multiple shipping methods to handle different shipping box sizes
and weights, all these have been "grouped" as one as they all refer to one shipping
option for the buyer that being UK domestic 1st class. The system is designed
to offer only the lowest priced option within the group to the buyer and so far
this seems to work well 
However it makes the shipping terms look very messy with rows of options looking
exactly the same of which only one will be offered to the buyer at checkout (see
our shipping terms as an example). Would it be possible to "hide" all these options
and just show a summary description of the shipping method by "group" in the
displayed shipping methods?
Thanks,
Robert
|
|
| Author: | Lkj | | Posted: | Oct 20, 2017 00:38 | | Subject: | Re: Classic Wanted List Unavailable on June 5th | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| Keep it, keep it, keep it, keep it, keep it, keep it, kept it, keep it, KEEP
IT !
In Administrative, Admin_Jaclyn writes:
| | Hello Everyone,
In June of last year, we introduced a new Wanted List upgrade. This upgrade came
with a newly-designed buying experience which focused on the necessity to compare
and plan out multiple carts at once, as well as make it easier to manage multiple
lists.
Since BrickLink's Wanted List is a core feature for most users, we currently
provide the classic version for members to use as a backup in case there are
glitches with the new version. This is intended to be a temporary solution.
The classic version of the Wanted List feature will become unavailable on
June 5, 2017. At this point, we have ensured that the new version of the
Wanted List covers all desired functionality (plus more) from the classic version.
If you have any issues with the new version, please let us know as soon as possible.
Thank you for the continued support, bug reports, and helpful feedback as we
continue to roll out important changes.
Sincerely,
Jaclyn
BrickLink Customer Support
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| Author: | JulieK | | Posted: | Oct 19, 2017 17:19 | | Subject: | Add a forum topic for Instant Checkout | | Viewed: | 101 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| It would be nice to see a topic choice added to the forum for Instant Checkout.
I'm not sure where best to post re: Instant Checkout. Shipping? Selling?
Help?
|
|
| Author: | Cyndis_Bricks | | Posted: | Oct 19, 2017 14:46 | | Subject: | Re: Another Self Check Out Thread | | Viewed: | 52 times | | Topic: | Suggestions | |
|
| In Suggestions, WorldFigures writes:
| | unfortunately... the "Seller Protection" - "Show only Instant Checkout methods
to new buyers" in the management store tab. I found out the hard way this does
not exclude the old buyers from using instant check out.
I chose to go through with the instant check out, because of this misleading
feature.
I need this feature to only handle new buyers(100 days of activity, or 5 positive
feedback from different legitimate sellers). Pulling the orders, and invoicing
before payment is still much needed with old buyers.
However, I need to know that new buyers have a Active/Verified/Completely filled
out PayPal Account. That's why they pay up front.
Everything else is great as always. Shipping feature for flat rate without Instant
works flawlessly. They now have that basic math done for them hehe
Good Job!
Thanks!
|
I too would like to use Instant checkout for "New" users only, for the time being.
Has this been addressed, or fixed?
|
|
| Author: | bb465020 | | Posted: | Oct 19, 2017 13:29 | | Subject: | Two-Factor Authentication -2FA | | Viewed: | 123 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Correct me if I am wrong, but I have never noticed an option for two-factor authentication
on BrickLink and I think that in this day and age most websites and services
should include it.
So...
I propose the addition of two factor authentication (via SMS code).
- Mercht
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|
| Author: | PurpleDave | | Posted: | Oct 18, 2017 21:53 | | Subject: | Re: Printed v Stickered Tiles | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, FergH0va writes:
| | While your suggestion is incredibly helpful and correct, I do not believe it
negates the request. Unless you're savvy enough to know/figure out/remember
your advice, it sure would be a helpful change to the inventory categories!
|
I do remember how to do that sort of thing, sorting by "-sticker -stickers",
sorting by "-female" when I want a male head or torso, etc. I'd still
like to see stickers split off from decorated in all categories because it'd
save me repeating the same step over and over and over and over and over again.
|
|
| Author: | M.Boss | | Posted: | Oct 18, 2017 18:59 | | Subject: | Please fix login button on forum | | Viewed: | 34 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| The button to login from the forum is currently broken. Please fix this.
Thanks
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| Author: | Admin_Russell | | Posted: | Oct 18, 2017 18:26 | | Subject: | Re: Suggestion - Quick way to find parts w/o size | | Viewed: | 39 times | | Topic: | Suggestions | |
|
|
BrickLink
ID CardAdmin_Russell
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| In Suggestions, bricksahead writes:
| | In Suggestions, Admin_Russell writes:
| | In Suggestions, axaday writes:
| | In Suggestions, Cob writes:
| | Please put in a method "Search my Inventory" to find parts without size.
This way I can quickly add a size to my parts so that instant checkout will work
for those parts.
|
I just got home and went to start measuring pieces that I have that have no size.
I had an order today and all but 2 of the lots had measurements, so I went to
start with those. But I can only see how to enter it in stud units. The rest
of the pieces in my order are by mm. And I see that one of the pieces that DOES
have the mm measurements on my order, does NOT have a size listed on its item
page. So....do we even have access to enter the measurement that is used for
shipping estimates?
|
We do not have that capability yet. The only dimensions users can add are the
custom dimensions in their store. See boxes DimX, DimY, and DimZ in image below.
|
Would you add dimensions of DUPLO figures the same way?
It would be a lot of redundant work if each seller who has DUPLO figures listed
needs to add dimensions of every single figure in their inventory.
Hanne
|
I see your point with the redundancy issue. However, there are many creative
ways to set up your shipping methods that don't depend heavily on dimensions
being entered into the system. I would encourage you to spend more time on that
end of things instead of entering thousands of dimensions which will get added
to the system later anyway.
Maybe you could add dimensions for a few of the figs and then compare the sales
results with the others, which I believe are "weight bound" by default. I'd
be interested to hear what happens.
Russell
|
|
| Author: | bricksahead | | Posted: | Oct 18, 2017 17:58 | | Subject: | Re: Suggestion - Quick way to find parts w/o size | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | In Suggestions, axaday writes:
| | In Suggestions, Cob writes:
| | Please put in a method "Search my Inventory" to find parts without size.
This way I can quickly add a size to my parts so that instant checkout will work
for those parts.
|
I just got home and went to start measuring pieces that I have that have no size.
I had an order today and all but 2 of the lots had measurements, so I went to
start with those. But I can only see how to enter it in stud units. The rest
of the pieces in my order are by mm. And I see that one of the pieces that DOES
have the mm measurements on my order, does NOT have a size listed on its item
page. So....do we even have access to enter the measurement that is used for
shipping estimates?
|
We do not have that capability yet. The only dimensions users can add are the
custom dimensions in their store. See boxes DimX, DimY, and DimZ in image below.
|
Would you add dimensions of DUPLO figures the same way?
It would be a lot of redundant work if each seller who has DUPLO figures listed
needs to add dimensions of every single figure in their inventory.
Hanne
|
|
| Author: | axaday | | Posted: | Oct 18, 2017 17:54 | | Subject: | Re: Suggestion - Quick way to find parts w/o size | | Viewed: | 20 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | In Suggestions, axaday writes:
| | In Suggestions, Cob writes:
| | Please put in a method "Search my Inventory" to find parts without size.
This way I can quickly add a size to my parts so that instant checkout will work
for those parts.
|
I just got home and went to start measuring pieces that I have that have no size.
I had an order today and all but 2 of the lots had measurements, so I went to
start with those. But I can only see how to enter it in stud units. The rest
of the pieces in my order are by mm. And I see that one of the pieces that DOES
have the mm measurements on my order, does NOT have a size listed on its item
page. So....do we even have access to enter the measurement that is used for
shipping estimates?
|
We do not have that capability yet. The only dimensions users can add are the
custom dimensions in their store. See boxes DimX, DimY, and DimZ in image below.
|
Ok. Well, when it is good and ready, I am ready to help with the effort.
|
|
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| Author: | axaday | | Posted: | Oct 18, 2017 17:39 | | Subject: | Re: Suggestion - Quick way to find parts w/o size | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Cob writes:
| | Please put in a method "Search my Inventory" to find parts without size.
This way I can quickly add a size to my parts so that instant checkout will work
for those parts.
|
I just got home and went to start measuring pieces that I have that have no size.
I had an order today and all but 2 of the lots had measurements, so I went to
start with those. But I can only see how to enter it in stud units. The rest
of the pieces in my order are by mm. And I see that one of the pieces that DOES
have the mm measurements on my order, does NOT have a size listed on its item
page. So....do we even have access to enter the measurement that is used for
shipping estimates?
|
|
| Author: | 16thlevelbricks | | Posted: | Oct 18, 2017 17:12 | | Subject: | Re: Printed v Stickered Tiles | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, StormChaser writes:
| | In Suggestions, lord_Relish writes:
| | I like to purchase printed tiles, but I am not interested in parts that have
stickers already applied. Currently, the category for "Tiles - Printed" has
a great number of parts which are not printed but actually a sticker.
|
You can sort these out yourself. Click on the Tile, Decorated category and you
will find 3,678 parts. Now, in the box at the top of the page which says "Find:"
type in -sticker and click the "Go!" button.
This will reduce the number of parts to 1,252 and all of them should be printed.
|
While your suggestion is incredibly helpful and correct, I do not believe it
negates the request. Unless you're savvy enough to know/figure out/remember
your advice, it sure would be a helpful change to the inventory categories!
|
|
| Author: | StormChaser | | Posted: | Oct 18, 2017 17:07 | | Subject: | Re: Printed v Stickered Tiles | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, lord_Relish writes:
| | I like to purchase printed tiles, but I am not interested in parts that have
stickers already applied. Currently, the category for "Tiles - Printed" has
a great number of parts which are not printed but actually a sticker.
|
You can sort these out yourself. Click on the Tile, Decorated category and you
will find 3,678 parts. Now, in the box at the top of the page which says "Find:"
type in -sticker and click the "Go!" button.
This will reduce the number of parts to 1,252 and all of them should be printed.
|
|
| Author: | lord_Relish | | Posted: | Oct 18, 2017 16:34 | | Subject: | Printed v Stickered Tiles | | Viewed: | 53 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello
I would like to suggest a category split:
I like to purchase printed tiles, but I am not interested in parts that have
stickers already applied. Currently, the category for "Tiles - Printed" has
a great number of parts which are not printed but actually a sticker.
My suggestion is to create two categories: "Tiles - Printed" which is reserved
only for true printed parts, and "Tiles - with Sticker" for the others.
thank you for your consideration,
-allan-
|
|
| Author: | Cob | | Posted: | Oct 18, 2017 12:50 | | Subject: | Suggestion - Quick way to find parts w/o size | | Viewed: | 103 times | | Topic: | Suggestions | | Status: | Implemented | |
|
| Please put in a method "Search my Inventory" to find parts without size.
This way I can quickly add a size to my parts so that instant checkout will work
for those parts.
|
|
|
| Author: | Miffy. | | Posted: | Oct 17, 2017 15:01 | | Subject: | Re: Suggest: create 3 options for wanted lists | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| This might partially do that (Feature Coming Soon!).
Miffy.
In Suggestions, tEoS writes:
| | A recent forum message just reminded me of a concept I thought of awhile ago.
Please consider creating 3 options for wanted list viewing among users.
Private:
Default option. No one else can see your any of your lists.
Limited:
Much like reserving items where you enter a user name. This would allow one
person of your choosing to view a specific list.
Public:
One or all of your lists can be seen by everyone.
I recognize that this isn't the most important upgrade that is needed, however,
a feature such as this has been wanted by many for a long time.
|
|
|
|
| Author: | tEoS | | Posted: | Oct 17, 2017 14:18 | | Subject: | Suggest: create 3 options for wanted lists | | Viewed: | 62 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| A recent forum message just reminded me of a concept I thought of awhile ago.
Please consider creating 3 options for wanted list viewing among users.
Private:
Default option. No one else can see your any of your lists.
Limited:
Much like reserving items where you enter a user name. This would allow one
person of your choosing to view a specific list.
Public:
One or all of your lists can be seen by everyone.
I recognize that this isn't the most important upgrade that is needed, however,
a feature such as this has been wanted by many for a long time.
|
|
| Author: | Asylum_Inmate | | Posted: | Oct 17, 2017 08:18 | | Subject: | Re: Changes when autoselect on wanted lists | | Viewed: | 17 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | In Suggestions, Asylum_Inmate writes:
| | I have noticed that, there is no easy way when using the auto select option on
wanted lists to compare it to the actual wanted list. Sometimes the selector
will get more than 100% of the parts needed and there is no way to see what parts
are being doubled up on. Also, when not all 100% of parts are located there
is no simple way to see what parts haven't been ordered so I cannot select
alternate parts. Basically unless I get a 100% match I cannot place an order
without either wasting money on parts I don't need or ordering an incomplete
model
|
Some valid points.
Would you allow me to "suggest" something?
Add a "suggestion" for the solution, in your post that's in the "suggestion"
topic, where you're asking other members for a yes or no vote. Just a
short expression of what you'd like to see implemented, is enough.
There's something else I've always wondered about, and maybe you (given
your username) can answer definitively for me: Are the inmates really running
the asylum? 
-Cory
|
Added a TL : DR to the end of the OP to simplify and clarify, and as for whether
the inmates are in control I have no idea, I am just sat in a corner building
lego trying not to drool on myself too much
|
|
| Author: | Asylum_Inmate | | Posted: | Oct 17, 2017 08:15 | | Subject: | Re: Changes when autoselect on wanted lists | | Viewed: | 17 times | | Topic: | Suggestions | |
|
| In Suggestions, Asylum_Inmate writes:
| | I have noticed that, there is no easy way when using the auto select option on
wanted lists to compare it to the actual wanted list. Sometimes the selector
will get more than 100% of the parts needed and there is no way to see what parts
are being doubled up on. Also, when not all 100% of parts are located there
is no simple way to see what parts haven't been ordered so I cannot select
alternate parts. Basically unless I get a 100% match I cannot place an order
without either wasting money on parts I don't need or ordering an incomplete
model
|
TLR Please allow us to see what parts are missing from an auto select order
so alternate choices can be made
|
|
| Author: | Cob | | Posted: | Oct 16, 2017 14:37 | | Subject: | Re: Improvements to part descriptions | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | It would be very helpful if in the part descriptions submitters were required
to put colours where appropriate. For example and especially for minifig torso
assemblies.
If someone submits a new minifig torso or legs assembly they should fill in a
short form for Hip colours, leg colour(s) as well as torso colour, arm colour
and hand colour.
If we could get this as a requirement it would make life much easier especially
when using tools like goatleg.
If the description doesn't include all this information then Goatleg doesn't
always find it and that makes identifying some of these parts much harder than
it needs to be.
|
I agree, for example Fred doesn't provide much information.
|
|
| Author: | calsbricks | | Posted: | Oct 16, 2017 11:49 | | Subject: | Improvements to part descriptions | | Viewed: | 70 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| It would be very helpful if in the part descriptions submitters were required
to put colours where appropriate. For example and especially for minifig torso
assemblies.
If someone submits a new minifig torso or legs assembly they should fill in a
short form for Hip colours, leg colour(s) as well as torso colour, arm colour
and hand colour.
If we could get this as a requirement it would make life much easier especially
when using tools like goatleg.
If the description doesn't include all this information then Goatleg doesn't
always find it and that makes identifying some of these parts much harder than
it needs to be.
|
|
| Author: | mfav | | Posted: | Oct 14, 2017 17:50 | | Subject: | Re: Fix BL login & links | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| | | Why couldn't you add an 'a' element wrapper around the 'img'
element inside the 'button' element to bring in the functionality of
the 'a' element?
|
Part 1.
You would have either an A element or a BUTTON element.
You can wrap an A around an IMG.
You can set the BUTTON type to be an image.
You can't put an A within a BUTTON.
If you could, would a click activate the A or the BUTTON?
Part 2.
The programmer needs the "tap" to raise the floater menu on tablets and phones
because there's no "hover" state. No cursor to register coordinates.
If you tapped or clicked a straight html BUTTON or A, you'd go to the target,
not raise a floater.
|
|
| Author: | mfav | | Posted: | Oct 14, 2017 17:26 | | Subject: | Re: Fix BL login & links | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, tEoS writes:
| | Thank you for the info.
Something weird about the below subject. The rollover icons themselves can be
clicked on like a regular link in addition to the rolled over options.
|
Right. Understand there's a script involved. The script can contain a lot
of different things and behave at the whim of the programmer. Rolling over does
A. Mouse down does B. Mouse up does C. And so on. Users don't tend to think
about how the mouse behaves...it's "point and click". It's actually moving
on x-y axis...which allows for rollover detection, mouse button down...at which
point it can be held down AND moved, and mouse button up. So there's at least
four things right there, and separate functions with the page can be attached
to each movement with the mouse.
And any mouse action on a script could conceivably also call a second script
where the mouse actions behave differently.
If you have a tablet or smartphone, play with those upper nav elements. You'll
notice:
1. a tap brings up the float menu.
2. a second tap dismisses the float menu.
3. as there is no cursor, there can be no "hover" state, so rollovers don't
exist.
4. in no instance will a tap take you to a different page.
|
|
| Author: | tEoS | | Posted: | Oct 14, 2017 14:58 | | Subject: | Re: Changes when autoselect on wanted lists | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| Unfortunately, BL has spent so much effort fixing the website that they've
essentially broken it in my eyes. It seems like every time I'd start a big
project they would change how the wanted list worked or the available features.
In addition, they never provide a manuals or help guides on how to use the updates.
I was in the middle of the Technic Icarus supercar project when I finally had
my fill. I'm no longer an active BL buyer (I'll still buy a little here
and there).
Instead, I now spend my money on ebay for Lego sets.
|
|
| Author: | SylvainLS | | Posted: | Oct 14, 2017 14:19 | | Subject: | Re: Fix BL login & links | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
Shamelessly, I hadn’t looked at the code: It appears it’s actually a button.
| | […]
Why couldn't you add an 'a' element wrapper around the 'img'
element inside the 'button' element to bring in the functionality of
the 'a' element?
|
I’m not a professional web developper, I don’t know all the little quirks of
every browser and its brother, but I guess it would be a mess (as usual): The
button would get the click, so the 'a' element wouldn’t know about it.
Or it would. Or both would. Or none….
But, definitely, there should be a way to make it work.
|
|
| Author: | randyf | | Posted: | Oct 14, 2017 13:07 | | Subject: | Re: Fix BL login & links | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, tEoS writes:
| | Thank you for the info.
Something weird about the below subject. The rollover icons themselves can be
clicked on like a regular link in addition to the rolled over options.
|
They act as buttons too.
Principle is the same: a script manages actions, be it “hover” or “click.”
You hover, the action is a rollover menu.
You click, the action is to open the page (“replace the current page,” not “follow/open
this link”).
As it’s not a link, it can’t be let to the user to configure how it will behave.
(Well, technically, it could be a setting somewhere but then that would make
a lot of confusing settings.)
|
Why couldn't you add an 'a' element wrapper around the 'img'
element inside the 'button' element to bring in the functionality of
the 'a' element?
Randy
|
|
| Author: | popsicle | | Posted: | Oct 14, 2017 12:38 | | Subject: | Re: Changes when autoselect on wanted lists | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Asylum_Inmate writes:
| | I have noticed that, there is no easy way when using the auto select option on
wanted lists to compare it to the actual wanted list. Sometimes the selector
will get more than 100% of the parts needed and there is no way to see what parts
are being doubled up on. Also, when not all 100% of parts are located there
is no simple way to see what parts haven't been ordered so I cannot select
alternate parts. Basically unless I get a 100% match I cannot place an order
without either wasting money on parts I don't need or ordering an incomplete
model
|
Some valid points.
Would you allow me to "suggest" something?
Add a "suggestion" for the solution, in your post that's in the "suggestion"
topic, where you're asking other members for a yes or no vote. Just a
short expression of what you'd like to see implemented, is enough.
There's something else I've always wondered about, and maybe you (given
your username) can answer definitively for me: Are the inmates really running
the asylum?
-Cory
|
|
| Author: | SylvainLS | | Posted: | Oct 14, 2017 12:24 | | Subject: | Re: Fix BL login & links | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, tEoS writes:
| | Thank you for the info.
Something weird about the below subject. The rollover icons themselves can be
clicked on like a regular link in addition to the rolled over options.
|
They act as buttons too.
Principle is the same: a script manages actions, be it “hover” or “click.”
You hover, the action is a rollover menu.
You click, the action is to open the page (“replace the current page,” not “follow/open
this link”).
As it’s not a link, it can’t be let to the user to configure how it will behave.
(Well, technically, it could be a setting somewhere but then that would make
a lot of confusing settings.)
|
|
| Author: | Asylum_Inmate | | Posted: | Oct 14, 2017 12:10 | | Subject: | Changes when autoselect on wanted lists | | Viewed: | 65 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I have noticed that, there is no easy way when using the auto select option on
wanted lists to compare it to the actual wanted list. Sometimes the selector
will get more than 100% of the parts needed and there is no way to see what parts
are being doubled up on. Also, when not all 100% of parts are located there
is no simple way to see what parts haven't been ordered so I cannot select
alternate parts. Basically unless I get a 100% match I cannot place an order
without either wasting money on parts I don't need or ordering an incomplete
model
|
|
| Author: | popsicle | | Posted: | Oct 14, 2017 11:37 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, Cyndis_Bricks writes:
| | In Suggestions, jenwick writes:
| | Dave,
Defining what is an active user can be difficult. Just this week I got, for
me, a very large order from a customer who only buys every couple of years.
So would this customer be active or not?
Jennifer
|
Good Morning. This user would be active again, for the year after they logged
in.
Active vs, Inactive, is merely showing who has been on BL within the last year.
Scroll through the 36,000+ pages of registered members, you will see, especially
in the (0) and (1) feedback members, that signed up in 2003, 2004, 2005, and
so on, that have done nothing. Do you really consider these as "active" members?
I don't. I would call them in the "once and done" list.
Again, being inactive does nothing to the account, merely they would not be counted
in the recently active group.
Dave
|
It's interesting stuff, Dave.
Jennifer's post got me thinking. I don't see much value in knowing how
many have visited the site or even signed-up over a given timeframe. But I do
see some value in knowing member/site activity vis-a-vis the transactional activity,
either buying or selling transaction rate, it doesn't matter as one indicates
the other, exampled by Jennifer's transaction. But even more valuable information
is the $ amount transacted per diem or month or even year. Now, that would be
valuable info. and strong enough to make me rethink investing in the site, or
not 
-Cory
|
|
| Author: | Cyndis_Bricks | | Posted: | Oct 14, 2017 10:52 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, jenwick writes:
| | Dave,
Defining what is an active user can be difficult. Just this week I got, for
me, a very large order from a customer who only buys every couple of years.
So would this customer be active or not?
Jennifer
|
Good Morning. This user would be active again, for the year after they logged
in.
Active vs, Inactive, is merely showing who has been on BL within the last year.
Scroll through the 36,000+ pages of registered members, you will see, especially
in the (0) and (1) feedback members, that signed up in 2003, 2004, 2005, and
so on, that have done nothing. Do you really consider these as "active" members?
I don't. I would call them in the "once and done" list.
Again, being inactive does nothing to the account, merely they would not be counted
in the recently active group.
Dave
|
|
| Author: | tEoS | | Posted: | Oct 14, 2017 10:20 | | Subject: | Re: Fix BL login & links | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| Thank you for the info.
Something weird about the below subject. The rollover icons themselves can be
clicked on like a regular link in addition to the rolled over options.
| | To oversimplify what's actually going on here is this: Those top nav items
are not links. They are "rollover detectors" tied to a script. When your cursor
hovers over one of these areas, it triggers the script which then shows the dropdown
box containing links to pages. As the top nav items are not links, the browser
can't give you the right-click options to open the link in a new window because
the items aren't links. The items in the drop-downs are links, but the top-navs
aren't. Clicking the top nav activates something in the script which then
takes you to a page.
|
|
|
| Author: | jenwick | | Posted: | Oct 14, 2017 08:13 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| Dave,
Defining what is an active user can be difficult. Just this week I got, for
me, a very large order from a customer who only buys every couple of years.
So would this customer be active or not?
Jennifer
|
|
| Author: | yorbrick | | Posted: | Oct 14, 2017 02:58 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| Most companies don't want you to know the number of active users, they prefer
to use registered as this number is obviously bigger.
Plus there is the problem of defining an active user. Is someone logging on once
a year when they visit to check an inventory (even though they don't have
to) an active user?
I'd prefer to see accurate numbers for orders placed - presented by buyer
location, seller location, order value (in bands).
That would give an impression about sales, but I doubt they'd ever do it.
|
|
| Author: | Admin_Jaclyn | | Posted: | Oct 13, 2017 21:44 | | Subject: | Re: Fix BL login & links | | Viewed: | 107 times | | Topic: | Suggestions | |
|
| Hi tEoS,
I'm sorry to hear that you are having trouble logging in. If you're using
a password manager, the issue is likely related to the program containing multiple
login details for BrickLink. Most password managers will save login information
for exact URLs -- since you can log in from different areas of the site,
an outdated password may have been auto-filled without your knowledge.
Examples of different URLs you can use to log in to BrickLink:
https://www.bricklink.com/v2/main.page
https://www.bricklink.com/v2/login.page?
https://www.bricklink.com/regLogin.asp
If you check your password manager, you may be able to locate the old passwords
which were likely saved to specific BrickLink URLs in the past. We recently migrated
the site to HTTPS/SSL, so please be sure to also delete any BrickLink passwords
which are tied to the older URLs that start with "http" (e.g. http://www.bricklink.com/regLogin.asp).
Once the old passwords are deleted, the issue should be resolved once you log
in with your current password.
If this does not resolve the issue, please delete all saved BrickLink passwords
from your password manager. Next, complete a password reset request. The next
time you log in, be sure to select the option to remember your new password when
prompted.
I hope this helps!
Also, please add a separate suggestion for the navigation links if you wouldn't
mind.
Thanks and have a great weekend!
--Jaclyn
BrickLink Customer Support
In Suggestions, tEoS writes:
| | 1) Please fix the BL login. Multiple times pretty much every day BL tells me
that my auto-fill password and id are in error.
Sometimes I can switch to a new tab or close the browser and start it again.
Other times, I have to clear my cookies (it took 2 tries of clearing cookies
just now). When I clear my cookies for BL, I also lose all my other site prefilled
info.
None of the above is acceptable for a modern website.
2) Links: why on earth do the upper links (community, my store, my bl, etc) work
when clicked on, but do not when you right-click for a new tab? (Google Chrome)
Please fix this too.
|
|
|
| Author: | mfav | | Posted: | Oct 13, 2017 21:12 | | Subject: | Re: Fix BL login & links | | Viewed: | 70 times | | Topic: | Suggestions | |
|
| I'm going to stick my nose in here where it may or may not be appreciated
in an attempt to explain how some of this stuff works. I hope the following is
helpful in your understanding. It's probably not going to quell your frustration.
In Suggestions, tEoS writes:
| | 1) Please fix the BL login. Multiple times pretty much every day BL tells me
that my auto-fill password and id are in error.
|
This is likely not a server side issue and is a client side issue. It's quite
possible that Chrome has stored more than one set of credentials for bricklink
and when it goes to retrieve the credentials it finds the "first set" in the
list and uses those. The first set may be outdated or attached to a different
version of the site (a bit more explanation on that later). I'd look for
wherever Chrome is storing the user/password combos, find all the bricklink related
entries and purge them. Then log in to bricklink fresh from the www.bricklink.com
home page and save the credentials when Chrome asks for them anew.
On the Mac you can find the credentials in the Keychain utility. I don't
know where they are on Windows. I'd start by googling "where are the passwords
stored in Chrome" and try to sort it out from there.
| | Sometimes I can switch to a new tab or close the browser and start it again.
Other times, I have to clear my cookies (it took 2 tries of clearing cookies
just now). When I clear my cookies for BL, I also lose all my other site prefilled
info.
|
It's highly unlikely that password and user info are stored in cookies. Unless
the programmers are patently stupid, which I think they are not. The cookies
would more likely contain some info like "login=true" and a session value that
ties you to your account for the duration of your visit. Cookies probably store
site option/preference info like showing 100 items on a store page instead of
the default 25. So, yes, flushing the cookies just loses your site preferences
and won't do anything about the login credentials.
| | 2) Links: why on earth do the upper links (community, my store, my bl, etc) work
when clicked on, but do not when you right-click for a new tab? (Google Chrome)
|
To oversimplify what's actually going on here is this: Those top nav items
are not links. They are "rollover detectors" tied to a script. When your cursor
hovers over one of these areas, it triggers the script which then shows the dropdown
box containing links to pages. As the top nav items are not links, the browser
can't give you the right-click options to open the link in a new window because
the items aren't links. The items in the drop-downs are links, but the top-navs
aren't. Clicking the top nav activates something in the script which then
takes you to a page.
The right-click menu is handled by the browser, which is programmed to show you
one set of options depending on whatever the browser detects below the cursor.
If you are positioned over a link, then you get one set of options. If you are
positioned over an image you get a different set of options. If your are positioned
over "nothing" you get a different set of options and so on.
Chances are that these things aren't "fixable" in the sense you'd like
to see them fixed. Those top nav items can be either a script/trigger OR a link,
but not both simultaneously.
Now, back to the login thing.
If you are observant, you'll notice that what appears to be one web site
actually operates under different "vanity" domains. The main site is www.bricklink.com,
then there's studio.bricklink.com, and I think there's also images.bricklink.com
and a few others. There have been demo versions and such which for a while operate
under demo.bricklink.com...or something...then when they're done with the
demo stage, what had been "demo" becomes "www". There's obviously some pokery-jiggery
going on under the hood to allow you to log into www.bricklink.com and maintain
that login even though you actually fly in and out of these other (studio, image,
demo, etc.) sites. So it's possible that somewhere along the line you logged
into something other than www.bricklink.com and saved the password combo there,
then the site structure changes, then subsequent logins will fail for any number
of reasons. A login should make you valid for www OR studio OR something else.
That a single login makes you valid for www AND studio AND something else requires
additional consideration on the programming side of things. Depending on which
page you use to log in, and given the complexities of the site, it's certainly
possible for something to go awry in programming, the saved info, the URL, a
single page's login box, or who knows what...or any combination of those
things...and give you a login fail. These variables may account for your "sometimes"
being able to log in and "sometimes" not.
The login fail message can also be ambiguous or unhelpful, reporting only "bricklink"
and not offering a clue as to www or whatever, if that is a part of the issue.
Which it might or might not be.
I'd sincerely hope that your login issue is simply fixed by purging any info
that is stored locally and replacing it.
|
|
| Author: | Cyndis_Bricks | | Posted: | Oct 13, 2017 19:29 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writesave
| |
Sorry, implementing would be a waste of time and resources.
|
A line or two of code about the difference between last logged in(that's
already there)
and today's date would work.
| | It would be disappointing to know how few really 'active' members BL
has.
|
The truth should be know.
| | There used to be a site visitor counter below on each page.
|
I really miss this counter, I looked at that all the time I was on.
|
|
| Author: | Brickwilbo | | Posted: | Oct 13, 2017 18:51 | | Subject: | Re: User count Active vs. Inactive | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Cyndis_Bricks writes:
| | Hello all. I have been going through the Members - Feedback ratings list, going
on page 21,158 to find information on something that I have been wondering about.
Well in doing this I have seen thousands of users that don't seem to be
"active" users. So I am thinking the 731,476 registered users is somewhat irrelevant.
Many are a once and done, sort of user.
I would like to suggest, that leaving the registered user count intact, but add
the count of "Active" users. Have BL not count the inactive users after say
6 months or 1 year, of actual log in date. This would give us all a better idea
of how many actual users are using BL. This could work just as the purge orders
after 6 months. This would still allow a user to log in after being put into
not active, and then would be in the active number for the 6 months or year.
What say you?
Dave
|
Sorry, implementing would be a waste of time and resources.
It would be disappointing to know how few really 'active' members BL
has.
There used to be a site visitor counter below on each page.
|
|
|
| Author: | Cyndis_Bricks | | Posted: | Oct 13, 2017 18:16 | | Subject: | User count Active vs. Inactive | | Viewed: | 117 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello all. I have been going through the Members - Feedback ratings list, going
on page 21,158 to find information on something that I have been wondering about.
Well in doing this I have seen thousands of users that don't seem to be
"active" users. So I am thinking the 731,476 registered users is somewhat irrelevant.
Many are a once and done, sort of user.
I would like to suggest, that leaving the registered user count intact, but add
the count of "Active" users. Have BL not count the inactive users after say
6 months or 1 year, of actual log in date. This would give us all a better idea
of how many actual users are using BL. This could work just as the purge orders
after 6 months. This would still allow a user to log in after being put into
not active, and then would be in the active number for the 6 months or year.
What say you?
Dave
|
|
| Author: | tEoS | | Posted: | Oct 13, 2017 17:18 | | Subject: | Fix BL login & links | | Viewed: | 132 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| 1) Please fix the BL login. Multiple times pretty much every day BL tells me
that my auto-fill password and id are in error.
Sometimes I can switch to a new tab or close the browser and start it again.
Other times, I have to clear my cookies (it took 2 tries of clearing cookies
just now). When I clear my cookies for BL, I also lose all my other site prefilled
info.
None of the above is acceptable for a modern website.
2) Links: why on earth do the upper links (community, my store, my bl, etc) work
when clicked on, but do not when you right-click for a new tab? (Google Chrome)
Please fix this too.
|
|
| Author: | yorbrick | | Posted: | Oct 9, 2017 11:38 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| | | A better thing would be closing the store at the time store owners desire.
|
I agree with you there. But it has been discussed before, and it seems that it
is more buyer friendly to allow them to finish filling and checking out a cart
if they have been spending hours or days doing it.
|
|
| Author: | alahaka | | Posted: | Oct 9, 2017 11:09 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| Clearly, and even repeatedly upon each closure, informing BrickLink sellers that
their stores are not closed until 30 minutes after they "close" them would be
a good thing.
A better thing would be closing the store at the time store owners desire.
The first paragraph, not being the situation at hand, is an indicator that developers
are detached from the community they serve.
In Suggestions, axaday writes:
| | Wow, I didn't know they didn't.
|
|
|
| Author: | yorbrick | | Posted: | Oct 9, 2017 08:15 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| | | Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
|
Setting a $1000000 minimum buy does that for most stores and is instant.
|
|
| Author: | axaday | | Posted: | Oct 9, 2017 05:53 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| Wow, I didn't know they didn't.
In Suggestions, matejo writes:
| | Hi,
I recently commented that the apparent BrickLink-imposed delay of 29 (or 30)
minutes may wrongly give customers the impression they must complete their order
within this time frame, as opposed to my and others' store closed messages
which often state to simply contact the seller for a bypass password, allowing
for however much time, often days, a seller can provide a particular customer
to finish their shopping cart. In short, I think the store closure message is
more polite than the 29-minute countdown.
Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
Sincerely, Matthew
|
|
|
| Author: | alahaka | | Posted: | Oct 9, 2017 02:13 | | Subject: | 29-min closure may lead to sell-price error | | Viewed: | 155 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi,
I recently commented that the apparent BrickLink-imposed delay of 29 (or 30)
minutes may wrongly give customers the impression they must complete their order
within this time frame, as opposed to my and others' store closed messages
which often state to simply contact the seller for a bypass password, allowing
for however much time, often days, a seller can provide a particular customer
to finish their shopping cart. In short, I think the store closure message is
more polite than the 29-minute countdown.
Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
Sincerely, Matthew
|
|
| Author: | mandr | | Posted: | Oct 7, 2017 11:34 | | Subject: | Re: Reduce Store Verification Time | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, redimension writes:
| | Team,
I have been waiting to open my store for over a month. I am more than ready to
start selling. Do you need help in this department? Volunteers to assist in matters
like this?
Cheers!
|
From what I understand, if you upgrade from a buyer to a seller and if you are
a member in good standing (active 100 days and received 5 positive feedback),
then opening the store is automatically allowed.
You are a member in good standing, but you were not at the time that you tried
to upgrade as you just got the feedback last week. If I were you, I'd send
another email to Admin to try to kick-start the process again, perhaps with attention
to Jaclyn. For you it shouldn't take so long to open at this point, but
because you arrived at this point in a different way, it may unfortunately be
as MariaA says, take a few weeks. Hopefully not though. Good luck.
If you are selling parts, it might be helpful to include a shipping chart and
a few more details in your terms to help encourage buyers. I'm not in the
US, but I got the impression from buying in the US that there are shipping categories.
|
|
| Author: | Ariule | | Posted: | Oct 7, 2017 10:31 | | Subject: | Search vs Item Finder & New Style pages | | Viewed: | 38 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| For many years, I have used the "Item Finder" instead of "Search" at the top
of most pages as I find the functionality better, specifically for filtering
the country of origin of seller.
I again find the "new" search pages not as helpful. I click on "USA" for origin,
then click details, and it shows all parts, not just the sellers in "USA" for
example.
I wanted to pass along this user feedback and see if anyone else has easier and
better ways to find parts. I do not see the "Item Finder" on the new pages,
and suggest that it remain.
Ariule
|
|
| Author: | MadiganStation | | Posted: | Oct 7, 2017 09:00 | | Subject: | Re: Reduce Store Verification Time | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, qwertyboy writes:
| | Specifying a password there does not keep a store locked. We have a password
there, but our store is open. They specifically said that the "open" button did
not work.
Nick.
|
Removed the password, and still locked.
Nate
|
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