BrickLink Discussion Forum

In Help, sw_lego_lover writes:

What does "active elements only" mean? For white bricks 2x? it results in no
change in the listings when selected.

That parts list includes ancient bricks from the 1950s which are no longer purchasable.
I would assume these parts would be removed from the list when "active elements
only" is selected.

Where is the functionality documented? What does it mean?

When I check white 2x bricks, it changes from 896 to 859.

When looking at another category with fewer parts (Plant, Tree), I noticed that
the two parts that was removed did not have any stores selling it.

Therefore, I concluded that "active elements only" means that at least one store
sells that part.

It's a part of XP (v3) with no documentation.
The XP help center also links to the Studio forum instead of a XP help page.

I would suggest staying with the Classic BrickLink (v2).

Author:

jbroman

Posted:

Oct 30, 2022 06:32

Subject:

Re: How to select all items in inventory >2cm?

Viewed:

60 times

Topic:

Packing Dimensions

In Packing Dimensions, xdennisma writes:

Thanks for the quick reply! However, I thought I already had this restriction
enabled, yet selecting this field on the Inventory screen does not bring up any
parts (yes, I do have several parts in inventory that exceed 2cm.)

Filtering by IC unavailable will only show parts:
-that are set to a manual package type, or
-if the weight is missing (if set to weight bound), or
-if any of the dimensions are missing (if set to volume bound).

To clarify, for my Store Settings, under the Shipping tab in the "Restrictions
and Adjustments" section for my main shipping option, I have a Max Dimension
of "2cm" showing for the middle "(h)" field.

This dimension is used to calculate the max volume of a package.

To complicate your search, looking at just the height of a part to see if it's
more than 2 cm will not give you what you want. You need to exclude any part
where any of the three dimensions is less than 2 cm.

For example, a 1x6x5 panel will show in your search as it is more than 2 cm in
height. but the system realizes the panel can lie down. In other words, it looks
at the smallest of the dimension fields to determine "volume" height.

To complicate things, the dimensions listed in the inventory don't follow
the package restriction dimensions of w x h x d.

Parts follow d x w x h:
DimX = Depth (shortest of the two horizontal dimensions)
DimY = Width (longest of the two horizontal dimensions)
DimZ = Height (vertical dimension)

Minifigures and sets use w x h x d (as if it is standing up)
DimX = Width
DimY = Height
DimZ = Depth

https://www.bricklink.com/help.asp?helpID=2510

Is there any other way of adding in the height restriction to this shipping option,
to align with what you proposed?

I have the following set for package restrictions for my lettermail shipping
method:
37 cm(w) x 1.85 cm(h) x 26 cm(d)
I use slightly smaller dimensions than allowed by Canada Post to account for
packaging.

I only add a remark if the part is close to the max thickness allowed with lettermail.

----------------------------------
With regards to Packing Type setting: Weight Bound should be used for parts that
are approximately 2 x 2 x 2 cm and smaller.

From Admin Russell: https://www.bricklink.com/message.asp?ID=1342842
One aspect of the system that is not widely known or understood is the effect
of packing dimensions on weight bound items - these are small parts. Even though
an item is weight bound and will not cause a direct issue with size, when the
volume calculation is performed at the end of the process, packing dimensions
are used to calculate the total liquid dimension (volume). Small parts containing
a lot of empty space may trigger a volume issue even though the weight was within
the limits.

Author:

jbroman

Posted:

Oct 27, 2022 19:50

Subject:

Re: Template for package delivered message?

Viewed:

42 times

Topic:

Shipping

In Shipping, BEEKUZZ writes:

Most of my buyers fail to mark their order as received, much less complete.

Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.

When Bricklink sent out the designer sets, they changed the status.

Thank you, Lisa

The seller doesn't have the ability to mark it received anymore.

Once set to shipped, your options are packed, shipped or completed.

Author:

jbroman

Posted:

Oct 26, 2022 12:07

Subject:

Re: Canceling a Paid Order

Viewed:

33 times

Topic:

In Help, peregrinator writes:

In Help, Russ1409 writes:

Thank you for the reply. The first problem is I didn't have the Edit Order
option checked to show on my screen. Once I fixed that, however, I don't
have an option to change the status from completed (see image).

Ah - I don't think you can edit the order once the status has been set to
completed.

The buyer has up to 7 days to change it back.
Ask your buyer to change it back and then you can cancel

Author:

jbroman

Posted:

Oct 25, 2022 23:50

Subject:

Re: Canceling a Paid Order

Viewed:

38 times

Topic:

In Help, Russ1409 writes:

I refunded the order through Bricklink, but I don't see anwhere to set payment
status to "none."

In Help, peregrinator writes:

Make sure the refund is recorded here in BL, then I think you can set payment
status to None and then go through the cancellation process

In Help, Russ1409 writes:

Sorry, to be completely clear, he received the photos and decided to cancel.
I never shipped the bricks.

Thank you.

In Help, Russ1409 writes:

Hi;

I had a buyer request an invoice for a bunch of used bricks, I sent the invoice,
and he paid it. He then (I think) had second thoughts about the description
of the bricks, and asked for some photos. Once he received them, he decided
he wanted to cancel the order.

I have no problem with this, so I refunded the total amount back to him via PayPal.
But now, since the order is marked "paid," in Bricklink, can the order be canceled?
I don't see where that's an option.

Thank you

Go to edit order (between the order ID and date). The icon looks like two pieces
of paper.
On that page you can change the payment status from completed to none.
Then go here to cancel the order
https://www.bricklink.com/retractOrder.asp?utm_content=subnav

Author:

jbroman

Posted:

Oct 25, 2022 23:45

Subject:

Re: CONTEST

Viewed:

21 times

Topic:

26 October, 2:10 pm
27 October, 2:10 pm

Author:

jbroman

Posted:

Oct 21, 2022 22:28

Subject:

Re: Architect House

Viewed:

41 times

Topic:

Related Software

In Technical Issues, Andr3a42 writes:

Hi everyone, just like to know if it's possible to unload the building list
of the Architect House in the Studio Creation Session, I mean in BL format to
create a Want List? TY

Technically no. It is set to display only.
But the instructions are available, so you can build it using the instructions.
At the end, you can then upload the finished model to a wanted list.

As it was originally created in Studio, there is a chance that some parts may
not be available in the colour in the instructions.

Author:

jbroman

Posted:

Oct 18, 2022 20:09

Subject:

Re: Instructions in LDD from Stud.io import file

Viewed:

22 times

Topic:

What I've done is look into the preferences to find the shortcut codes and
get to know the ones you use the most.
You can even change or add your own shortcut code.

If I'm building something from scratch, I've assigned the Z key to add
a step.
That way every time I add a part, I can click on Z and the next part goes to
the next step.

Get used to building using sub-models.

You can also make instructions using the step editor and working "backwards".
Work from the finished MOC and when selecting parts, use move to step after.
This removes the part from the current view. Rinse and repeat until you've
reached the first step/part.

Author:

jbroman

Posted:

Oct 17, 2022 21:59

Subject:

Re: Return to Sender: No Such Street

Viewed:

39 times

Topic:

In Help, moorefun04 writes:

Buyer with 800+ feedback placed an order. PayPal didn’t complain about the address.
USPS returned it to us 6 days later saying no such street. Any advice about how
to handle this one?

Contact the buyer to check the address.
Double check to see if the address on the package is correct. You may have transposed
a number.
Also, check Google maps to see yourself if it exists.

Author:

jbroman

Posted:

Oct 17, 2022 12:07

Subject:

Re: CONTEST

Viewed:

24 times

Topic:

21 October 2022, 2:15 pm

Author:

jbroman

Posted:

Oct 14, 2022 19:38

Subject:

Re: Fake or real?

Viewed:

65 times

Topic:

In Help, cosmicray writes:

In Help, DenisTysh writes:

Hello Lego fans,
I just received a Rocked Supper Battle Droid and I can't understand if it's
real or fake.
I'd really like someone to help me thx!!!
See photos; (the left is my, to right is frome an order)

Ignoring the trade-marks for a moment, those two are not identical. The one on
the right has a lower arm that looks like a weapon, while the one on the left
has symmetrical arms.

Nita Rae

The one on the right looks like

Minifig No: sw0230 Name: Super Battle Droid - Pearl Dark Gray, Blaster Arm

sw0230 (Inv) Super Battle Droid - Pearl Dark Gray, Blaster Arm
Minifigures: Star Wars: Star Wars The Clone Wars

Author:

jbroman

Posted:

Oct 11, 2022 19:24

Subject:

Re: Paypal onsite or offsite?

Viewed:

36 times

Topic:

Payment Methods

In Payment Methods, The_Brickmaster writes:

Thanks. That's exactly what I've done. Buyers can choose whichever Paypal
they prefer.

The problem with this is that buyers who should pay onsite due to taxes etc.
may choose offsite and then the taxes don’t go to where it’s supposed to go.
Then you’re stuck refunding the money for it to go through on-site

Author:

jbroman

Posted:

Oct 10, 2022 06:24

Subject:

Re: Changing Wanted List quantities

Viewed:

27 times

Topic:

In Help, jsdlego writes:

Hi,
I'm getting "Only one item/color combination is allowed per Wanted List"
when I try to change Have or want quantities in the wanted listings?
Any suggestions about what might be happening?

https://www.bricklink.com/message.asp?ID=1365185

https://www.bricklink.com/message.asp?ID=1366978

https://www.bricklink.com/messageThread.asp?ID=323267&nID=1348235

Author:

jbroman

Posted:

Oct 9, 2022 03:40

Subject:

Re: Lego Part?

Viewed:

56 times

Topic:

In Help, Moccamaster writes:

In Help, peregrinator writes:

In Help, Moccamaster writes:

In Help, Nubs_Select writes:

looks a bit like playmobil

But fits perfect in his hand!

Could be but the part of it that you're putting in his hand is tapered (or
at least it looks like it is), which Lego typically would not do for something
meant to be gripped by a minifigure hand.

I just found a piece similar in the actual Minifigure collectible series ...

That’s

78258 Bar 2L with Stop Ring
Parts: Bar {Red}

And why would the Stig hold a Playmobile part (in your other photo)?

Author:

jbroman

Posted:

Oct 8, 2022 21:32

Subject:

Re: Part number 15573

Viewed:

43 times

Topic:

Colors

In Catalog Requests, muftak3 writes:

Not sure how to put in a request for a change. I have been ordering bulk Pearl
Gold pieces. They seem to come in 2 different versions. One is the flat gold
I expect. The other is more of a non shiny metallic look that is a darker gold.
I'm new to the site when it comes to submitting possible changes. I uploaded
a pic and the difference is significant. This has also happened with othe pearl
gold pieces. I don't know if it needs a sub number or what. I ordered 88
and 8 look completely different. Thanks.

For reference:

http://v4ei.com/brickref/pearl-golds.php

http://v4ei.com/brickref/golds.php

Author:

jbroman

Posted:

Oct 8, 2022 18:13

Subject:

Re: Convert PDF to studio

Viewed:

35 times

Topic:

In Help, krystensprouse writes:

Purchased MOC on Rebrickable. I downloaded it in pdf, but can also download it
as xml or cvs. How to I convert any of those to studio!?

Import the MOC to a BrickLink wanted list via XML.

https://www.bricklink.com/help.asp?helpID=1

Then follow these instructions in Studio.

https://studiohelp.bricklink.com/hc/en-us/articles/6483161921303

You will have to build the MOC yourself in Studio.

The dedicated forum for Studio and PartDesigner is https://forum.bricklink.com/
(hover over the red Studio icon on every page, then click “Studio Forum”).

Author:

jbroman

Posted:

Oct 8, 2022 18:04

Subject:

Re: Wanted List XML Format

Viewed:

33 times

Topic:

In Technical Issues, PlatinumSun writes:

You see I am copy pasting this in after adding at the bottom and
removing XML declaration at the top. But I still get as an error message,"Invalid
File Format: XML document structures must start and end within the same entity."

https://kevinhansen286913829589.files.wordpress.com/2020/11/king-crab-parts-list-v1.2.pdf?force_download=true

Link to the parts list in question is above.

What is wrong with the formatting of the list exactly? I've noticed its an
older list soon to be 2 years old next month so I assume formatting might have
changed for XML's perhaps?

Remove the first line and try again.
Start with the inventory tag

Author:

jbroman

Posted:

Oct 8, 2022 10:52

Subject:

Re: Please stop using keywords which are excluded

Viewed:

26 times

Topic:

Suggestions

Yorbrick’s saying that you can use quotes: ‘"arm up"’ not ‘arm up’, and it’ll
work.

Yes. Oops, I missed the quotes in his response.
My example was based on not using quotes in the search field.

Author:

jbroman

Posted:

Oct 8, 2022 09:19

Subject:

Re: Please stop using keywords which are excluded

Viewed:

45 times

Topic:

Suggestions

In Suggestions, yorbrick writes:

In Suggestions, cosmicray writes:

The catalog search has a list of keywords which are excluded from searching.
Yet some of those keywords are being used in catalog titles, and are essential
when trying to locate a catalog entry.

As an example

4623b Plate, Modified 1 x 2 with Bar Arm Up (Horizontal Arm 5mm)
Parts: Plate, Modified

‘Up’ is used in the title, but that same keyword is being excluded from searches.

The suggestion is to synchronize the exclusion with the inclusion of certain
words.

Thank you

Titles are there for more than just searching. Plus you can search for "arm up"
so removing up from the title would break that.

I think they are saying to remove some words from the keyword exclusion list.
And of course keep them in titles.

If you use the advanced search page, “up” from “arm up”, would be excluded. It
is not excluded from the standard search page/box at the top of every page.
https://www.bricklink.com/searchAdvanced.asp
https://www.bricklink.com/v2/search.page

Author:

jbroman

Posted:

Oct 7, 2022 03:38

Subject:

Re: Collect Taxes tab disappeared!!

Viewed:

31 times

Topic:

In Help, TheBrickForce. writes:

Hi there, I am really frustrated right now, I was working adding stuff on my
bricklink, I got an order, and I had the amazing idea of changing my settings
and then the tab of charge tax or collect tax disappeared completely, I have
been searching for the whole day to be able to charge the taxes, but it doesn't
go back!!!

Is there a way to reset the orders menu to default or can someone do it? Thanks

As you just started selling here, you don't need to collect GST/HST or QST
until you have sales of more than $30,000 per quarter (unless you have sales
elsewhere putting you over the limit).
https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/when-register-charge.html

You may register for a GST/HST account, but why put yourself through that misery.
Same goes for QST in Quebec.
Shortly, BrickLink will start to collect taxes for you.

You still have to declare sales as income on your tax return though.

Author:

jbroman

Posted:

Oct 3, 2022 22:19

Subject:

Re: Special shipping prices for October

Viewed:

25 times

Topic:

In General, Grosoleil writes:

Hello ! Here is a special offer for orders that are big in volume or in weight.

Only for the month of October, I am offering shipping at a fix rate of 5$ for
the first 3 customers that place an order with me, maximum weight is 1.5kg, BEFORE
October 21th.
Canada ou US

Of course, if regular shipping is lower, this special will not apply.

MaVielleBrique
Francine

So, you're charging $5 for the free shipping Tuesday offer that Canada Post
is having?

Author:

jbroman

Posted:

Oct 2, 2022 02:56

Subject:

Re: Orders placed is empty

Viewed:

44 times

Topic:

In General, hanselt78 writes:

Hi all

My 'Orders Placed' is empty - I can't see what I have bought
during the years. Can all those orders be shown again? Or are they somehow lost?

Best regards from Denmark.

Nikolaj

Orders are purged after six months.

There may still be a way you can see the orders by downloading them. See this
help page.
https://www.bricklink.com/help.asp?helpID=67&q=Purged

Author:

jbroman

Posted:

Oct 1, 2022 00:15

Subject:

Re: Canadian Sales Tax - Authorized Agent forms

Viewed:

66 times

Topic:

In Taxes, popsicle writes:

In Taxes, jbroman writes:

In Taxes, Emporiosa writes:

To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.

What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.

Any info about this? Thanks!

-Emporiosa

Baby steps.
They have to start somewhere.

Wrong tack, Johan.

The idea of “baby steps” or advance in progression should not apply to this type
of implementation. There should be no “baby steps” in addressing this particular
and inevitable factor for the individual vendor. Get it ready thoroughly and
in advance, then launch before the mandated date. Should never be a beta type
of launch, when fiscal obligations to one's government is on the chopping
block.

I imagine getting audited by the Canadian government would feel more akin to
having-a-baby than taking baby steps... Put more bluntly, I don't think "baby
steps" is in the taxman's vocabulary

I forgot to use the sarcasm font and the /s

Author:

jbroman

Posted:

Sep 30, 2022 16:06

Subject:

Re: Canadian Sales Tax - Authorized Agent forms

Viewed:

51 times

Topic:

In Taxes, Emporiosa writes:

Baby steps.
They have to start somewhere.

Author:

jbroman

Posted:

Sep 29, 2022 01:09

Subject:

Re: Partss missing without notice after uploading

Viewed:

40 times

Topic:

In Technical Issues, saganth writes:

Has anyone experienced this problem: you have a design in a Stud.Io file. You
upload it to Bricklink so that its parts go into your wanted list so you can
order them (let's say for the sake of argument you have none of the parts
in the design on hand already, so you need to order everything - this was the
case for me). You place your order(s), and when the parts arrive you find certain
parts are missing - not because the seller made a mistake, but because the missing
parts were never included in the order!

Example: my newest build was missing a specific minifig torso, six 1x1 light
blue gray plates and one dark blue gray 1x1 technic brick (I needed 5 of those,
but for some reason only 4 were loaded into the wanted list and ordered). All
the parts were specifically in the Stud.io file, but they didn't make it
to the ordering stage and with so many parts they got overlooked.

Is there a way to prevent this, especially with large orders where its easy to
overlook something? Why would Bricklink skip them? Is there maybe a setting clicked,
or not clicked, during the automatic buying process?? Remedying this problem
cost me an addition $11 tonight, mostly due to shipping costs, and I'm tired
of having to spend extra money for missing parts. It's bad enough if I forget
something on my own, but BrickLink shouldn't be forgetting FOR me!

Apply the order to the wanted list.
The apply order button is at the top right in the wanted list.
Choose more options and then filter the list by Hide Items if Have Qty is ≥ Want
Qty.
this should give you the missing parts if it uploaded properly.

Author:

jbroman

Posted:

Sep 28, 2022 06:13

Subject:

Re: Ignored by helpdesk for over 30 days

Viewed:

121 times

Topic:

In General, Loonbricks writes:

Hello,

is there anyone that can help me in how to proceed here?

I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?

I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.

Is there anyone here please that can help? What more can i Do?

my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..

thanks in advance.

gr.
kevin

First, did you register on the help desk site.
It is separate from the normal BrickLink login and requires its own login registration.

Second, If you settled the NSS, did you ask the affected buyer to cancel them.
Wouldn’t this be the easiest way to get rid of the NSS?

Author:

jbroman

Posted:

Sep 27, 2022 23:51

Subject:

Re: Adding shipping after order is paid

Viewed:

44 times

Topic:

Selling

In Selling, TechnicBuilt writes:

Hello

I have a customer that chose a local pickup method but is actually 3 hours away
from me. I asked if they were going to pickup and they asked to ship the order.

The order has already been paid via instant checkout.

How do I add shipping to an already paid order?

There is another way then refunding and re-invoicing.

1. Set the payment to none from received. If it set to anything else, you may
need to do it two steps by first setting it to received
2. Add the shipping costs
3. Put what the buyer has paid in the credit field.
4. Re-invoice

Click Submit Changes after steps 1 and 3

Author:

jbroman

Posted:

Sep 26, 2022 21:28

Subject:

Re: Item removed not returned to inventory

Viewed:

45 times

Topic:

In General, calebfishn writes:

A buyer completed the process of removing an item from his order. But now, that
item is not in my inventory.
I would have thought the item would be returned automatically to my store inventory.
Did we miss something?

I’ve found that when you have an OIRR or canceled order, the parts go back to
your inventory but are listed under Stockroom A.
Take a look there and you’ll probably find it.

Author:

jbroman

Posted:

Sep 26, 2022 01:44

Subject:

Re: Editing Colours in a Wanted List

Viewed:

26 times

Topic:

Wanted

In Wanted, lmiess writes:

Hi,

I'm having an issue ordering from the Wanted List. I have a variety of colours
to buy but I'm having trouble find them. I thought I'd change the colour
to black or white and see if my Wanted List issue is colour related. I tried
to select the whole list but warning note says you can only change 1 item.

Is there a way to change the colour of all items in in a Wanted List in one go?

The only way your issue is colour related is if the part doesn't exist in
that colour.

If you still want to try to change the colour, use the following (but skip ahead
to the wanted list primer below first):
1. Click the checkbox for the part you want to change the color
2. Click the Color button

Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually and adjust the quantities.

-----------------------------------------------------------
Here is a wanted list primer:
Please see this help page:
https://www.bricklink.com/help.asp?helpID=2445

Check out these great posts by SylvainLS
https://www.bricklink.com/message.asp?ID=1210739
https://www.bricklink.com/message.asp?ID=1212649

You can also select which country you want to order from.
Using the info in the above posts you will be able to see which parts you can't
get.

Good luck

Author:

jbroman

Posted:

Sep 24, 2022 03:04

Subject:

Re: No one responding to help requests?

Viewed:

37 times

Topic:

In Problem, utlf writes:

In Problem, Babaghanoosh writes:

Hello,

My store was closed July 2021 for non-payment of fees ($11 balance was paid 1
month late, I was on vacation). I would like to re-open my store but no one
seems available or willing to answer help desk tickets.

Any way I can get an assist on this?

Thanks!

Bricklink really needs to hire more people to handle the help desk & actually
communicate with the community, as it stands right now it's just a waiting
game; they expect sellers to be prompt and on time with everything, meanwhile
tickets sit unresolved for weeks, if not months

The fact that there are posts like this every other day is enough justification
and proof that the current system they have going on isn't working; you'd
think that things would improve now that Bricklink is owned by Lego, which is
a billion dollar company with a huge ability to fund things, but it seems to
have stayed the same, or maybe even gotten slightly worse; I know Lego said things
wouldn't change once they took over, but I didn't expect them to be so
literal about it

I know the Admins are humans and they can only do so much, but that's also
a sign things need to be improved and that the workload is too much for the current
employees - just hire 2 - 3 more people to work on the support/public relations
side of things and communicate with the userbase more often & get feedback on
things rather than being radio silent

I obviously don't know the innerworkings of BL, but I've been using the
site long enough to understand some things need to be smoothed out

Should they hire some volunteer admins (like cat and forum admins) to help run
the help desk?
Might get some of the mundane easy stuff out of the way faster.

Author:

jbroman

Posted:

Sep 24, 2022 01:08

Subject:

Re: YAY! Canada tax update coming soon possibly?

Viewed:

35 times

Topic:

Also, we won’t be able to use offsite payment options like e-transfer.

Author:

jbroman

Posted:

Sep 24, 2022 01:07

Subject:

Re: YAY! Canada tax update coming soon possibly?

Viewed:

33 times

Topic:

In Taxes, Nubs_Select writes:

just got this from bl

I wouldn’t say yay.
This will just mean our buying costs will go up.

Author:

jbroman

Posted:

Sep 24, 2022 01:05

Subject:

Re: Should I file NSS?

Viewed:

51 times

Topic:

Problem Order

In Problem Order, bell.shaun writes:

Hello guys,

I am buyer from Taiwan and rather new to Bricklink. I ordered some bricks from
a USA seller in May 2022 and paid with USPS Priority Mail International Parcels
with insurance. The seller sent the package, but somehow the package was never
delivered. By checking the tracking with the number that the seller provided,
it’s very clear the package was sent to the wrong country and returned to the
seller after 4 months. (The seller also said he got the package back and everything
is intact.)

As I really want the bricks, I asked the seller to re-send the package. But the
seller said if I want him to re-send the order, I will have to pay for the shipping
again. I want to make sure BrickLink’s policy on this. I can understand it’s
not his fault, but USPS’s fault. But I thought with any business, it should be
seller’s duty to make sure the goods were sent the right way, no? He said the
USPS employee told him that “I” (not him) could get the shipping cost back through
insurance. Isn’t his duty to get the shipping refund as the seller? And since
the USPS didn’t fulfill their duty to send the package to the right destination,
doesn’t this mean the seller is a “Non-Shipping Seller” in Bricklink? (As the
tracking showed the package was not even in my country at any time.) Should I
just file NSS? The seller said he’ll look into the insurance this weekend, but
he has been very slow in responding to my messages. I am not sure if he really
wants to take care of this order. Should I keep waiting and see if he’s willing
to re-send the package? What should I do?

Thank you very much for your help.

Insurance is there for the benefit of the seller.
He should be checking with USPS and file a claim with them to at least get the
shipping cost back.

That being said, he should still ship it to you at his expense as it is not your
fault. This doesn’t have to wait for the claim to go through.

I would wait until Tuesday, and if no reply from him, file an NSS as he still
has the parcel and hasn’t shipped it to you.

In the meantime, you can create a wishlist for the items and see if you can get
it elsewhere.

Don’t wait too long, as the order will be purged after six months.

Author:

jbroman

Posted:

Sep 24, 2022 00:30

Subject:

Re: No one responding to help requests?

Viewed:

33 times

Topic:

We sure haven't heard much from CE_Tanja, our Community Engagement Director.
The last post she made was in June.

Author:

jbroman

Posted:

Sep 24, 2022 00:21

Subject:

Re: 7171 vs 7131

Viewed:

38 times

Topic:

In Catalog Identification, LEGOfan1138 writes:

Is there any difference between the Anakin Podracers from 7131 vs the one from
7171? All I can think of is the extra figs for Jar Jar, Qui gon and r2.

You can compare the two sets here:
https://www.bricklink.com/catalogInvCompare.asp?a=a&itemNo1=7171&itemSeq1=1&itemNo2=7131&itemSeq2=1

Compare Set Inventories page:
https://www.bricklink.com/catalogInvCompare.asp

Author:

jbroman

Posted:

Sep 23, 2022 06:57

Subject:

Re: Number Contest

Viewed:

25 times

Topic:

2,345,678

Author:

jbroman

Posted:

Sep 23, 2022 06:53

Subject:

Re: Seller asked for telephone number

Viewed:

34 times

Topic:

Buying

In Buying, blueLitt writes:

Hi,
I paid for an order from China and the seller messaged me and asked for my telephone
number for shipping. Does anyone know anything about this?
Thanks

There is also a new feature added to shipping methods that sellers can require
a phone number.

https://www.bricklink.com/message.asp?ID=1364531

Author:

jbroman

Posted:

Sep 23, 2022 00:25

Subject:

Re: Item Color on Wanted List

Viewed:

23 times

Topic:

Wanted

In Wanted, mooreofjake writes:

In Wanted, Cole314 writes:

Is there a way to change the color of an item that's already in your wanted
list. I cant seam to do it. If its not possible is there a reason why? How could
I recommend such a thing?
So for instance I parted out a set and some of the colors don't matter so
I wanted to change them to any. then some of the colors I wanted to swap from
red to blue.
I just feel this would be a nice feature of the site.

1. Click the Edit button
2. Click the checkbox for the part you want to change the color
3. Click the Color button

Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually, and adjust the quantities.

Author:

jbroman

Posted:

Sep 22, 2022 06:31

Subject:

Re: Number Contest

Viewed:

24 times

Topic:

654,321

Author:

jbroman

Posted:

Sep 21, 2022 08:24

Subject:

Re: Number Contest

Viewed:

24 times

Topic:

1,234,567

Author:

jbroman

Posted:

Sep 20, 2022 02:55

Subject:

Re: Number Contest

Viewed:

23 times

Topic:

123,456

Author:

jbroman

Posted:

Sep 19, 2022 01:44

Subject:

Re: Number Contest

Viewed:

23 times

Topic:

Author:

jbroman

Posted:

Sep 18, 2022 00:29

Subject:

Re: Number Contest

Viewed:

40 times

Topic:

123,456,789

Author:

jbroman

Posted:

Sep 17, 2022 03:48

Subject:

Re: Help with decorated tiles

Viewed:

36 times

Topic:

In Catalog Identification, Brettj666 writes:

I’m thinking these are misapplied stickers, I’ve looked at the colour guide and
catalog. (But now it’s late)

The top two are blue, the bottom trans red

The first one should be on a black tile
[p=3069bpb0026,11]

Author:

jbroman

Posted:

Sep 16, 2022 02:29

Subject:

Re: Shared methods gone?

Viewed:

40 times

Topic:

Shipping

In Shipping, dstiefel writes:

I just went to create a new shipping method for my store but noticed I could
not choose from shared methods anymore - it was grayed out and not clickable.
It did give me the option to start one from scratch but was just curious why
I could no longer choose from shared. Any ideas?

I was just able to add a shipping method by using a shared method.
Are you going from the shipping page of your store settings?

Author:

jbroman

Posted:

Sep 16, 2022 02:23

Subject:

Re: Dose anyone know what sort of tile I need?

Viewed:

57 times

Topic:

In Help, JacksLegoBuilds writes:

It’s a bit annoying when LEGO doesn’t make specific tiles, Can anyone help?

I think you have two options on how to tile the corner by using

27263 Tile, Modified Facet 2 x 2
Parts: Tile, Modified {Light Bluish Gray}

Author:

jbroman

Posted:

Sep 15, 2022 17:29

Subject:

Re: Setting page images gone

Viewed:

23 times

Topic:

In Technical Issues, macebobo writes:

I am not seeing any of the images on https://store.bricklink.com/v2/settings/pref_settings.page

Just me or for everyone?

HP Pavilion dv6, Windows 7 Enterprise (64 bit), Firefox 104.0.2 (64 bit)

I get the same.
BrickLink is probably messing with some behind the scenes stuff.
You know, to makes things better

Author:

jbroman

Posted:

Sep 15, 2022 17:26

Subject:

Re: Any other (US) sellers banned by PayPal?

Viewed:

61 times

Topic:

Selling

In Selling, J_Macs_Bricks writes:

I recently opened my store and all was going well until PayPal restricted my
account for "suspicious activity." I submitted all the documentation they requested,
and now I'm banned from PayPal with no explanation. I can't receive payments
(fortunately I was able to set up Stripe and keep my store open). I'm also,
however, not allowed to buy with PayPal anymore, which prevents me from ordering
from any seller here on BL that doesn't have Stripe connected.

Has anyone else experienced this, and do you know of any solutions?

Try calling them to speak to a real person.
Hopefully just a misunderstanding

Author:

jbroman

Posted:

Sep 15, 2022 17:23

Subject:

Re: Missing item during upload

Viewed:

22 times

Topic:

In Help, kipstafoo writes:

I'm trying to upload a LDD file for my 9 year old, but the upload says an
item it's in the bricklink catalog. Any way of finding out what the problematic
item is? The file loads fine in the BL Studio, but I can't successfully upload
it to a BL Wanted List.

Thanks!

Try uploading it directly from Studio.
It’s one of the buttons on the upper right. (Middle one?)

When uploading a file, it should tell you the problem part. Usually it’s a part
that BrickLink has added a letter to the part number and the LDD file hasn’t.

Author:

jbroman

Posted:

Sep 13, 2022 21:21

Subject:

Re: did your Bricklink font change too?

Viewed:

33 times

Topic:

In General, macebobo writes:

In General, popsicle writes:

In General, TheCuteGiraffe writes:

wait huh...... whats that about a pumpkin for halloween, that sounds so cool!!!

Like Cinderella's coach past curfew

our BrickLink mascot turns into a pumpkin

Doesn't it turn into a Turkey as well during Thanksgiving? Or am I remembering
wrong?

Yes it does.

Author:

jbroman

Posted:

Sep 13, 2022 21:18

Subject:

Re: Filing orders received

Viewed:

30 times

Topic:

Selling

In Selling, TravelBound writes:

What happens to orders that are filed?
I know they move to a different page, but do they still only stay in the system
for 6 months?

Thanks

If you want to see your filed orders, click on "Filed" in the upper right of
your orders page.

Author:

jbroman

Posted:

Sep 10, 2022 16:21

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

25 times

Topic:

$83.79

Author:

jbroman

Posted:

Sep 9, 2022 12:16

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

30 times

Topic:

$85.24

Author:

jbroman

Posted:

Sep 8, 2022 21:05

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

22 times

Topic:

$83.09

Author:

jbroman

Posted:

Sep 7, 2022 13:09

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

30 times

Topic:

In Contests, Nubs_Select writes:

Pizzanini?

Can’t say I’ve ever heard of that

They’re at Main and Queen.

Author:

jbroman

Posted:

Sep 7, 2022 00:57

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

34 times

Topic:

$83.24

Pizzanini?

Author:

jbroman

Posted:

Sep 6, 2022 22:48

Subject:

Re: Pizza Contest! with an actual prize!!!

Viewed:

26 times

Topic:

In Contests, Nubs_Select writes:

(if only he saw my shipping splash page

)

Nah, that's too easy.
I was going to say he should order from you to get the address from the order.

Author:

jbroman

Posted:

Sep 6, 2022 22:41

Subject:

Re: How do I delete my "wanted" list ?

Viewed:

25 times

Topic:

In Help, SylvainLS writes:

In Help, rubytuesday writes:

Can never remember how to delate my wanted list. Thankyou for advice.

The delete button is in Setup dialog (Setup button on the right of the list name
here: https://www.bricklink.com/v2/wanted/list.page ).

If you have a wanted list open, you can click on the name and it will open the
same setup dialog as Sylvain mentioned.

Author:

jbroman

Posted:

Sep 6, 2022 22:35

Subject:

Re: model

Viewed:

30 times

Topic:

LEGO products

In LEGO, michaeljp64 writes:

how would you join them

Easiest would be:

2429c01 (Inv) Hinge Plate 1 x 4 Swivel (2429 / 2430)
Parts: Hinge {White}

3830c01 Hinge Brick 1 x 4 Swivel
Parts: Hinge {White}
Marked for Deletion

which is

3830 Hinge Brick 1 x 4 Swivel Top
Parts: Hinge {White}

and

3831 Hinge Brick 1 x 4 Swivel Base
Parts: Hinge {White}

Author:

jbroman

Posted:

Sep 5, 2022 17:39

Subject:

Re: Orders 19999999, 20000000, and 2000001

Viewed:

75 times

Topic:

In General, dnabrix writes:

So, I am ecstatic to have my first post be this. Orders 19999999, 20000000, and
20000001 were placed at DNA Brix!

Thanks all three who placed! On to the next ten million! BrickLink community
strong!

Crazy that you got those three.
What are the odds of that?

Author:

jbroman

Posted:

Sep 4, 2022 15:19

Subject:

Re: DJ Unicorn?

Viewed:

33 times

Topic:

In General, Lonely_Brick_OH writes:

Ok found this in a bag lot.

Pretty cool fig, love the tail.

vid005 (Inv) Unicorn DJ
Minifigures: Vidiyo: BeatBox

Author:

jbroman

Posted:

Sep 3, 2022 22:55

Subject:

Re: Purple Brick for 1000 Feedbacks Thanks to all

Viewed:

30 times

Topic:

Announce

In Announce, Bricks_NW_UK writes:

Finally got our Purple Brick the week - thanks to all of you who have supported
us, and all the help long the journey.

Thanks everyone

Cal & Steve

Congratulations on the purple brick!

Author:

jbroman

Posted:

Aug 30, 2022 21:41

Subject:

Re: Re: Max Price

Viewed:

28 times

Topic:

In Help, Brickmonton71 writes:

If i have a big inventory list with my max prices does that also apply to my
wanted list? If so how can i make it that wat so when i put in a particular order
it show me my max price automatically.

Thanks
Bickmoonton71

You have to put your max prices in each wanted list.
Then when you go to a store, and search by wanted list it will show your max
price underneath each listing. It will be in red if your price is lower.
If you use buy all from your wanted list, you can select exclude Lots over max
price.

Author:

jbroman

Posted:

Aug 28, 2022 19:03

Subject:

Re: Gold colors

Viewed:

36 times

Topic:

Colors

In Colors, jjcchh writes:

Hey

I have some gold colored round plate 1x1 (4073).

The lower one is Pearl gold. But the two others I dont know... The one on top
is alot more shiny then pearl gold, but its not Chrome gold?

and the one in middle (a little to right) is also more shiny then pearl gold
but a lot darker.

Does anyone have a clue what colors thoose two are??

Thanks in advance
Johan
Skaraborgjohan

Johan,

Kolla in dessa länkar:
http://v4ei.com/brickref/pearl-golds.php
http://v4ei.com/brickref/golds.php

Johan

Author:

jbroman

Posted:

Aug 23, 2022 16:07

Subject:

Re: Finally made it!

Viewed:

45 times

Topic:

Feedback

In Feedback, firestar246 writes:

Thanks to all our wonderful customers who have helped us get to this point. Now
to 25,000!!

Congratulations on reaching the 10,000 milestone.

Author:

jbroman

Posted:

Aug 20, 2022 09:41

Subject:

Re: Elk?

Viewed:

41 times

Topic:

In Catalog, Stellar writes:

In Catalog, jbroman writes:

In Catalog, DeLuca writes:

In Catalog, SylvainLS writes:

Hi,

"The mighty Elk shield. There be forest folk nearby."

If you look at the French and Spanish statements from the instructions:
French Wapiti = Elk (maybe they should have used le cerf instead of wapiti)
Spanish Ciervo = Deer

"The mighty Elk shield" does sound better than "The mighty Deer shield".

I would say it's a Cervus elaphus (Red Deer)

Yeah in Spanish that would be this case.

That being said, all elk are deer, not all deer are elk.

All this might be a translation issue probably from Danish to English.

Elk in Danish is Elg, which Google translates back to moose to avoid the above.
Deer is hjort.

It would be interesting to know what the Danish Language instructions say.

I couldn't download the Danish language instructions, it kept defaulting
to Canadian English for me, even with a VPN extension.

Author:

jbroman

Posted:

Aug 20, 2022 03:34

Subject:

Re: Elk?

Viewed:

42 times

Topic:

In Catalog, DeLuca writes:

In Catalog, SylvainLS writes:

Hi,

"The mighty Elk shield. There be forest folk nearby."

Author:

jbroman

Posted:

Aug 19, 2022 22:54

Subject:

Re: I can't find this part in the catalog?

Viewed:

26 times

Topic:

In Catalog Identification, ccroxton writes:

This is a red 3298. It is printed, not stickered. ID, which set? TIA!

[p=30474pb01,5]

Author:

jbroman

Posted:

Aug 19, 2022 18:06

Subject:

Re: Element ID/part number

Viewed:

21 times

Topic:

In Catalog Identification, Bobojessie writes:

Hello,
Can anyone help me find the Element ID/part number for this 1949 Lego brick?
Thanks.

bslot04a Brick 2 x 4 without Bottom Tubes, Slotted (with 2 slots, opposite)
Parts: Classic

Author:

jbroman

Posted:

Aug 16, 2022 23:08

Subject:

Re: Revert order status from Complete?

Viewed:

39 times

Topic:

Problem Order

In Problem Order, CPgolfaddict writes:

As a seller, apparently I accidentally set an order status = "Complete" (instead
of Shipped, it just went out today). The order was an instant checkout order.

Is there a way to undo setting of order status from Complete?

Not by you.
You can ask your buyer to change it back for you.

When they updated XP in 2020, they changed how sellers could adjust the order
status.

From https://www.bricklink.com/message.asp?ID=1198619 by Admin_Russell

2. Order completion

a. When a seller sets an order as completed, it becomes "Awaiting completion"
status and it won't be finalized until it gets purged or confirmed by the
buyer on XP. It shows asompleted on BrickLink Classic.

Author:

jbroman

Posted:

Aug 9, 2022 19:30

Subject:

Re: Can you change an order to a Quote

Viewed:

38 times

Topic:

Sales

In Sales, Excavator96 writes:

Hi Gang, being new to this , could anyone help with the question
is it possible to change a received order to a quote ?

No, but you can fill in the shipping information and send the invoice to the
buyer with the caveat that the buyer can cancel the order with no problem.

Unlike a quote, the order will take the parts out of your inventory.

Author:

jbroman

Posted:

Aug 5, 2022 04:07

Subject:

Re: Different Prices Depending on Site Usage

Viewed:

29 times

Topic:

In Technical Issues, BaronBlackbird writes:

Howdy,

Has anyone else noticed a difference in prices depending upon which way you access
the site?

Specifically, I looked up a part using a browser via PC indicating the 6 month
average price was ~$23, however when I looked it up via my phone which used the
mobile version (beta site) it indicated the price at ~$13 which I think we can
all agree is a massive difference.

Baron

What was the part?
Knowing that we may be able to recreate the problem.

Easy answer is to not use the mobile version, which I'm assuming to be XP.
Check the URL. If it has v2, it's the legacy site. If it has v3, it's
XP.

It could also be that it is showing worldwide average on one, and local (USA)
average on the other.

Author:

jbroman

Posted:

Aug 3, 2022 00:10

Subject:

Re: Bricklink email? is it real?

Viewed:

67 times

Topic:

In Help, legomalego writes:

Strange that it only came via email and not through Bricklink messages, or is
that normal?

Also strange that no one from Bricklink has chimed in.

I have no inventory and have zero sales but received the email.

In Help, Nubs_Select writes:

Just wanted to ask if bricklink recently sent out an email regarding the selling
of minifigures as the entire email is just a bit off

It was sent from the same email address as they send their newsletters.

Either sent to all sellers, or to everyone.

Author:

jbroman

Posted:

Aug 2, 2022 23:10

Subject:

Re: Bricklink email? is it real?

Viewed:

92 times

Topic:

In Help, Nubs_Select writes:

It just seems off for some reason. Almost like a high-quality scam. I didn't
click any links or anything but it's just off. I don't really know how
else to put it.

It did seem off a bit. Especially with the spam emails we’ve been getting recently.
This should have been set as a login pop-up or on the home page.

Well the links do take you to the minifig in the email.
I did check that the link was real first before clicking.

Author:

jbroman

Posted:

Aug 1, 2022 05:18

Subject:

Re: a "pending" number of want lists

Viewed:

46 times

Topic:

Suggestions

In Suggestions, Drewid65 writes:

It'd be useful to have a number you can tag for something that you've
ordered but hasn't arrived/been verified yet.
Currently, I'm making notes in the remarks slot but it'd be great to
have something you can filter a search against.

What I do is put the seller's name in the remarks field, and then when it
arrives, I know what MOC it's for. Just delete the remarks field afterwards
in case you order from that seller again.

The remarks field is searchable using the wanted list search page. Search by
the seller name and it will show the parts with that name in the remarks field.
The wanted list name is also shown
https://www.bricklink.com/v2/wanted/search.page

Author:

jbroman

Posted:

Aug 1, 2022 04:36

Subject:

Re: Buyer Location Macro Tag

Viewed:

34 times

Topic:

In Help, TDH_Bricks writes:

Hello,

can you please help me with Buyer Location Macro Tag?
I can see for Seller's location: Country, State.
But opposite is not listed and odes not work.
https://www.bricklink.com/help.asp?helpID=661

Can you please advise how to set up it? Or can somebody create it?

It could be very helpful for EU Buyer Country and VAT rate determination on the
Invoice.
Thank you.

The “Buyerlocation” macro tag doesn’t exist.
You would need to use “BUYERADDRESS”.
Just change the quotes to the less than and greater than signs for the macro
tag to work. If you put them in a forum message it doesn’t show it.

The invoice should already have this tag in it.
I also thought that VAT was automatically applied.

See also: https://www.bricklink.com/help.asp?helpID=2137&q=Vat

Author:

jbroman

Posted:

Jul 28, 2022 03:13

Subject:

CAUTION when doing refunds (errors)

Viewed:

153 times

Topic:

This is a caution to those seeing an error when refunding buyers through BrickLink.

I just tried to partially refund a buyer and received an error stating "Something
went wrong. Please try again."
Knowing about errors with some comments, I then tried to again with a shorter
comment and received the same error.
I then tried to again without a comment and received the same error.

The order did not have the refund listed on the order, so I went to PayPal to
refund from there.
The three refunds were listed in PayPal!
When I returned to BrickLink, the three refunds were then listed on the order.
At least the refund was only for $1 (each).

Refunding should be easier than this.
At least there wasn't a tax portion on this refund, I don't know if the
tax portion would be processed correctly if going directly through PayPal.

Author:

jbroman

Posted:

Jul 27, 2022 19:14

Subject:

Re: other Payment Methods

Viewed:

42 times

Topic:

Payment Methods

In Payment Methods, TMS_Bricks_Shop writes:

Hey there,

I want to add IBAN and Twint to my store, but there's no option for it, I'm
fairly new and don't know how to do that, would love some help, thx

https://www.bricklink.com/help.asp?helpID=18&q=Iban+

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.

Author:

jbroman

Posted:

Jul 25, 2022 00:19

Subject:

Re: Canceling order auto refund via PayPal?

Viewed:

41 times

Topic:

In General, rslander writes:

Just had a buyer who wanted to cancel an order and now the status is “Cancelled”.
Do I need to refund the cost manually since the order was paid for with PayPal?

Yes you have to refund the buyer "manually".

Open the order and click on "Issue Refund" on the second line.

This will open the Issue Refund page.

You don't have to fill anything in the details box. If you do, don't
use any special characters or it will fail the refund.

Author:

jbroman

Posted:

Jul 22, 2022 22:32

Subject:

Re: We knew it was coming...

Viewed:

79 times

Topic:

In General, Nubs_Select writes:

It was in a private (and not free) community and I don't know if I'm
allowed to share it.

That's fair.

Author:

jbroman

Posted:

Jul 22, 2022 21:53

Subject:

Re: We knew it was coming...

Viewed:

60 times

Topic:

In General, Nubs_Select writes:

Yeah, I've seen the list of the sets they plan to increase the prices, and
there are a lot. (also there are some they are lowering the price of if I'm
remembering correctly?)

Link?

Author:

jbroman

Posted:

Jul 21, 2022 07:58

Subject:

Re: Stockroom

Viewed:

33 times

Topic:

In Problem, WFMTF writes:

Dear all,

it has now been several times, that Lots which ar NOT sold out land in the stockroom
A.

The last date this happened (exactly one order from this day) was July 14.

HOW IS THIS POSSIBLE?

This also means, that these items cannot be sold, because they are not visible
for buyers.

It would be great to get an answer from an admin, thank you.
Waltraud

Did you have a cancelled order?
I have found that sometimes (but not all times) when I have returned stock to
inventory after a cancellation it goes to Stockroom A.

Author:

jbroman

Posted:

Jul 20, 2022 15:56

Subject:

Re: Completed non-completed order?

Viewed:

35 times

Topic:

In Technical Issues, normann1974 writes:

However, there have been 1-2 times I've accidentally set an order to "Completed"
when I meant to set it to "Packed"

Same here, but I have always been able to set it back immediately afterwards.
This order status is now locked.

/Jan

When they updated XP in 2020, they changed how sellers could adjust the order
status.

I once did this by mistake.
I sent a message to the buyer asking them to set it back to shipped. They were
understanding that mistakes happen.
That is the only way it will work.

From https://www.bricklink.com/message.asp?ID=1198619 by Admin_Russell

2. Order completion

a. When a seller sets an order as completed, it becomes "Awaiting completion"
status and it won't be finalized until it gets purged or confirmed by the
buyer on XP. It shows as Completed on BrickLink Classic.

Author:

jbroman

Posted:

Jul 20, 2022 02:19

Subject:

Re: PayPal Not Showing Paid Order in Activity Tab

Viewed:

29 times

Topic:

In Problem, Upstate_Brickz writes:

Hi Bricklink,

I just received and order that in Bricklink says is paid (via PayPal (Onsite)),
in PayPal it shows on the 'Home/Dashboard' in the 'Recent Activity'
box on the lower right that payment is completed, yet if I click on 'Activity'
the order does not show. Anyone have this problem before? Know if it BL or PayPal
and can advise on what to do?

Thank you!

Upstate_Brickz

Did you accidentally archive it?

Author:

jbroman

Posted:

Jul 19, 2022 23:33

Subject:

Re: help with tax/customs form on NetParcel

Viewed:

35 times

Topic:

In Help, calebfishn writes:

I am shipping a small order to the U.S. and wonder if anyone can explain the
NetParcel tax information form.

1. It's asking me "Select the Account / Party who will pay or has pre-paid
Duties and Taxes" Is that the "receiver?"

2. It's asking me for "Tax Type". what do I select?

3. It's asking me for a "Tax I.D." Whose I.D. is that? Bricklink's?

4. It's asking me for "Export Data". What is that, and where do I find it?

I appreciate any help for Canadian Sellers who have already dealt with this process.
Thank you.

This is what I've used with no problems:

1. Receiver
2. Leave Blank
3. Leave Blank
4. Leave Blank

Under Product Info:
Description: Plastic Toy Parts
HS Code: 9503.00.00
Origin: If you are sending a set, look at the seal to find where it was made.
See here to find the country codes: https://www.bricklink.com/message.asp?ID=1304582
If you don't have the box and it is a recent set, you can put Mexico, if
it is an older set or parts you can put Denmark.

If this had been an order shipping to the EU, the "Tax Type" would have been
IOSS, and then the next line would be where you would put the IOSS number.

If you are wondering what the Export data field is:
AES is the American Automated Export System
FTSR is the American Foreign Trade Statistics Regulations
B13A is a Canadian export declaration for goods over $2000. Not applicable for
shipments going to the USA

Author:

jbroman

Posted:

Jul 19, 2022 22:06

Subject:

Re: sh001 - Colour question

Viewed:

37 times

Topic:

In Catalog, Nubs_Select writes:

I have to ask how do you take such professional photos. What editing do you use.

Probably something like this:
http://v4ei.com/how-to/torso-image-prep/

Author:

jbroman

Posted:

Jul 18, 2022 06:02

Subject:

Re: Where do I change my phone number

Viewed:

67 times

Topic:

In Help, macebobo writes:

In Help, popsicle writes:

In Help, macebobo writes:

I noticed that the last few orders I have gotten have the incorrect phone number
listed on them. I am not finding where I correct that as I do not remember entering
a phone number.

Please help.

-- John

Are you speaking of your address book, John?

https://www.bricklink.com/r3/user/addressbook.page

That is exactly it, however, my phone number is blank. Both orders that I noticed
this on, had the same phone number.

Strange, I wonder what the phone number on the orders is, maybe I'll give
them a call.

To change the phone number for your store, it's found here at the bottom:
https://www.bricklink.com/v2/mystore/management.page

I don't think this will change on existing orders, only new ones

Author:

jbroman

Posted:

Jul 18, 2022 04:54

Subject:

Re: Weirdly short part number for a minifig head?

Viewed:

45 times

Topic:

In Catalog, novabrick writes:

It is a leftover from the early days. There are numbers with "p", "px", "ps"
and "pb" I think it's something about the origin of the listing or something.
like p for printed and pb for printed, bricklink. There was a bit of chaos in
these days.
For legacy reasons this probably wont change now.

Regards

Christian

novabrick-team

pb - BrickLink pattern constant
px - Peeron.com pattern constant
p - Ldraw.org pattern constant

Author:

jbroman

Posted:

Jul 14, 2022 04:21

Subject:

Re: Expanding on Niek's post...

Viewed:

45 times

Topic:

Off Topic

https://ideas.lego.com/projects/3decd220-889e-4eb3-b938-96aa3f788f0a

In Off Topic, yorbrick writes:

Has anyone build a LEGO model of this space telescope yet?

Or a LEGO mosaic of one of these images to use as a backdrop?

Yes, quite a while ago there was one submitted to IDEAS. It got rejected a few
days ago at the review panel. It looked a bit boring compared to other space
sets.

Author:

jbroman

Posted:

Jul 6, 2022 02:11

Subject:

Re: Studio 2.0 Zoom and Rotation unlike other CAD

Viewed:

45 times

Topic:

Designer Program

In Designer Program, FastBuildinFred writes:

Am I alone in hating the PTZR of Studio? Would the Studio devs be interested
in adding an optional PTZR system like SOLIDWORKS? PLEASE? I BEG IM GOING INSANE.
Alternatively if you're not a dev, any suggestions like a hotkey to swap
the center of rotation to a certain part (I think LDD had this).

Best,
Fred

You can check the hotkeys and reassign them here:

Edit - Preferences - Shortcuts

Set as Origin (Center of Rotation) is under View, and I believe preset to X.

Author:

jbroman

Posted:

Jul 2, 2022 21:25

Subject:

Re: Is bricklink charging 25% vat from EU > UK

Viewed:

60 times

Topic:

Buying

In Buying, mjd01 writes:

see picture, the vat is 25% rather than 20%, does anyone know why this is?

Could be related to this:
https://www.bricklink.com/message.asp?ID=1348357

Author:

jbroman

Posted:

Jun 27, 2022 20:20

Subject:

Re: Deutsche Post to U.S. taking forever

Viewed:

37 times

Topic:

In Problem, LegoDadVa writes:

Seller shipped an item on June 10. DHL tracking is clear on that. The last
update is June 11 (The shipment will be transported to the destination country/destination
area and, from there, handed over to the delivery organization- US Postal Service).

USPS has never initiated tracking on the package. Can I assume that the package
is in a crate either at seaport in Germany, German airport, waiting until it
can fill the crate to ship the crate to NYC?

This is one of the longer delays on any package from Europe I have seen. Typical?

Could it be a USPS problem?

The last three orders from Germany took four days to get to me.
My last Pick a Brick from Denmark took three days after I was charged for it.

Maybe I’ve just been lucky.

Author:

jbroman

Posted:

Jun 24, 2022 21:11

Subject:

Re: REOPENING!

Viewed:

36 times

Topic:

Announce

In Announce, PiecesAndBricks writes:

Hey Friends!

We are super excited to announce we will be reopening TOMORROW 06/25/22 at 0800 MDT- Our inventory will be on a much a smaller scale than you are used to. Focusing mostly on all things Minifigs. As much as we wish we could reopen at the capacity we were before, this is the best option for us at the moment.

We look forward to helping you build.

Kayla & Harlee

I knew you couldn’t stay away.

Good luck with the smaller stock.

Author:

jbroman

Posted:

Jun 22, 2022 04:06

Subject:

Re: Packaging Dimensions 3068*

Viewed:

33 times

Topic:

Packing Dimensions X

In Packing Dimensions X, Ladyandabrick writes:

Hi All

Just checking the Height Dimensions for the shopping cart on 3068*

Please confirm if Y = Height ?

See Image note item 3068bpb0674 DimY= 0.32cm if correct should
pass through, however the majority are DimY = 1.6cm

From the help page https://www.bricklink.com/help.asp?helpID=2510&q=Dimensions+

DimX = Depth – the shortest of the two primary dimensions
DimY = Width – the longest of the two primary dimensions
DimZ = Height – the vertical dimension

I’ve seen DimY and DimZ interchanged many times.

Author:

jbroman

Posted:

Jun 22, 2022 03:59

Subject:

Re: I'd like to share

Viewed:

38 times

Topic:

Off Topic

In Off Topic, popsicle writes:

Had a wonderful Father's Day, mostly because it was also my son's birthday:
https://www.bricklink.com/message.asp?ID=1345483

My son had booked theatre tickets for us to the Top Gun, Maverick movie
at a very unique theatre, with a fabulous dinner and libations served before
and during the showing. Not bad

We also visited the Oregon coast (razor clam season) and other wondrous places
up here. It was a good-to-be-alive type of time

Hope you got your Father's day gifts in time.

Bless you Dads. Stay strong!

Happy belated birthday to your son.

And a happy belated Father’s Day to you Cory.

Johan

Author:

jbroman

Posted:

Jun 22, 2022 03:52

Subject:

Re: What Did You Think Of Top Gun Maverick

Viewed:

37 times

Topic:

Off Topic

In Off Topic, TheCuteGiraffe writes:

Yeah,
I WILL NOT SPOIL IT. I watched it on the weekend and it was great. Back when
the first one came out it was epic (for its time). Now I've watched them
both and they are both awesome. I loved the effort and the whole movie.

The storyline was great and I recommend it to anyone who is thinking about watching
it.

What do you guys think of it?

What are your thoughts on the movie?

The Cute Giraffe

Excellent movie! In many ways better than the original.

I saw it in an IMAX theatre, and subconsciously picked seat F-18.

10/10 would definitely recommend.

I’ve built a very nice LEGO F-14 with working swing wings, I’m now looking for
a nice F-18 MOC to build.

Author:

jbroman

Posted:

Jun 13, 2022 16:06

Subject:

Re: How to cancel already refunded order?

Viewed:

39 times

Topic:

Problem Order

In Problem Order, VonMartz writes:

Dear all,

I sold set and buyer paid me via Stripe. Stripe flagged payment as potentially
fraudulent so I contacted (3x) the buyer and after not getting any response in
over a week I refunded the money. Now I would like to cancel the order but even
with reading all the related topics I cant figure out how (since it is not a
situation where buyer didnt pay or filled an OCR). Is there a way?

Thank you very much

Martin

Since you have already refunded the money via Stripe, you have to update the
order saying you refunded the money to the buyer first (upper right on the order
summary). This resets the order to ready or pending from paid.

Then do the OCR. https://www.bricklink.com/retractOrder.asp

I have found that the parts sometimes goes to stockroom A, so check this when
you complete the OCR.

Author:

jbroman

Posted:

Jun 13, 2022 15:11

Subject:

Re: Please welcome our newest Translator!

Viewed:

41 times

Topic:

Administrative

In Administrative, Admin_Russell writes:

Hello Everybody,

I am pleased to announce that we have another new member in the Community Experts
Program - user Jjcchh has been appointed as Translated Help Editor for the Swedish
language:

https://www.bricklink.com/v3/member/community_experts.page

https://www.bricklink.com/feedback.asp?u=jjcchh

Our translator positions are an important part of the CEP since they represent
the "global" nature of the BrickLink userbase:

https://www.bricklink.com/helpLangMain.asp?utm_content=subnav

Please join me in welcoming Jjcchh to this new position!

Grattis Johan!

Johan

Author:

jbroman

Posted:

Jun 10, 2022 23:43

Subject:

Re: We have a new Catalog Administrator!

Viewed:

30 times

Topic:

In Catalog, Admin_Russell writes:

Hello Everyone,

Today we have another change in the Community Experts Program - our Catalog Associate
Randyf has been promoted to Catalog Administrator:

https://www.bricklink.com/v3/member/community_experts.page

This means he will have privileges on both sides of the BrickLink catalog admin
system - he is only the 4th BrickLink user to ever have that honor.

Randy has worked tirelessly in the catalog area this past year, and we are confident
he will fill this new position well.

Please join me in welcoming Randy to his new position!

Congratulations Randy!

Author:

jbroman

Posted:

Jun 7, 2022 01:19

Subject:

Re: Changing a positive comment

Viewed:

54 times

Topic:

Buying