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 Author: Adjour View Messages Posted By Adjour
 Posted: Jul 11, 2024 15:41
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 45 times
 Topic: Administrative
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In Administrative, wahiggin writes:
  In Administrative, jgoossen851 writes:
  In Administrative, wahiggin writes:
  In Administrative, 1001bricks writes:
  In Administrative, wahiggin writes:
  In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?

But it looks like it is.

Also, they may not be able to make evolutions during plain night, especially
if part of the ITs / concerned staff are sleeping or not quickly available...

My company typically has outages from 2am-5am to avoid impacting our customers.
The IT staff shifts their work hours to best serve our customers. It can and
should be done. No other eCommerce site has a planned outage for 7+ hours in
the middle of the day.

Do remember that BL is a global platform. 9am - 4pm PDT would be 4pm - 11pm GMT,
and even later in the evening for most of the EU. Australia and eastern Asia
will have the maintenance during the night. Depending on where the majority of
BL traffic comes from, the maintenance window may not be "in the middle of
the day" at all.

I am aware it is a global e-commerce website, but just based on the US shop count,
I suspect that the majority of the sales are US-based, thus the middle of the
night for the USA would be the less busy hours.


It makes the most sense to have the workers work their normal shift. This site
is worldwide, and gets far more traffic outside the USA than I think you realize.
Especially from Europe.

Its one day, actually not even one day. I'm sure everyone will survive.


Crystal
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 11, 2024 13:01
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 33 times
 Topic: Administrative
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In Administrative, CE_Uday writes:
  In Administrative, 1001bricks writes:
  Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.

Can you please write to bricklink@support.lego.com about this issue? We'll
try to manually re-subscribe you.

Just done, a million thanks!

Case Number: 07480991
 Author: CE_Uday View Messages Posted By CE_Uday
 Posted: Jul 11, 2024 11:59
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 59 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.

Can you please write to bricklink@support.lego.com about this issue? We'll
try to manually re-subscribe you.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 11, 2024 09:36
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 36 times
 Topic: Administrative
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In Administrative, wahiggin writes:
  I am aware it is a global e-commerce website, but just based on the US shop count,
I suspect that the majority of the sales are US-based, thus the middle of the
night for the USA would be the less busy hours.

https://www.bricklink.com/browse.asp
10 most paying shops, 2 in USA, 8 outside.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 11, 2024 09:35
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 39 times
 Topic: Administrative
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In Administrative, wahiggin writes:
  No other eCommerce site has a planned outage for 7+ hours in the middle of the day.

Depends what the middle of the day is?
It'd be you I'd try to impact the less clients and orders.
So maybe it's not USA time that counts here?
(I don't know I didn't make stats)
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jul 11, 2024 07:27
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 27 times
 Topic: Administrative
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In Administrative, jgoossen851 writes:
  In Administrative, wahiggin writes:
  In Administrative, 1001bricks writes:
  In Administrative, wahiggin writes:
  In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?

But it looks like it is.

Also, they may not be able to make evolutions during plain night, especially
if part of the ITs / concerned staff are sleeping or not quickly available...

My company typically has outages from 2am-5am to avoid impacting our customers.
The IT staff shifts their work hours to best serve our customers. It can and
should be done. No other eCommerce site has a planned outage for 7+ hours in
the middle of the day.

Do remember that BL is a global platform. 9am - 4pm PDT would be 4pm - 11pm GMT,
and even later in the evening for most of the EU. Australia and eastern Asia
will have the maintenance during the night. Depending on where the majority of
BL traffic comes from, the maintenance window may not be "in the middle of
the day" at all.

I am aware it is a global e-commerce website, but just based on the US shop count,
I suspect that the majority of the sales are US-based, thus the middle of the
night for the USA would be the less busy hours.
 Author: DanialR View Messages Posted By DanialR
 Posted: Jul 11, 2024 01:35
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 34 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  In Administrative, SylvainLS writes:
  In Administrative, sonnich writes:
  Could you please tell what time is that in GMT?

From 18h to 1h (6PM to 1AM).


  OR at least explain what is PDT?

Pacific Daylight Time

But where's this Pacific?

Think about Bricklink's home location . . .
Irvine, CA (Greater Los Angelos area)
 Author: jgoossen851 View Messages Posted By jgoossen851
 Posted: Jul 11, 2024 00:24
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 50 times
 Topic: Administrative
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In Administrative, wahiggin writes:
  In Administrative, 1001bricks writes:
  In Administrative, wahiggin writes:
  In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?

But it looks like it is.

Also, they may not be able to make evolutions during plain night, especially
if part of the ITs / concerned staff are sleeping or not quickly available...

My company typically has outages from 2am-5am to avoid impacting our customers.
The IT staff shifts their work hours to best serve our customers. It can and
should be done. No other eCommerce site has a planned outage for 7+ hours in
the middle of the day.

Do remember that BL is a global platform. 9am - 4pm PDT would be 4pm - 11pm GMT,
and even later in the evening for most of the EU. Australia and eastern Asia
will have the maintenance during the night. Depending on where the majority of
BL traffic comes from, the maintenance window may not be "in the middle of
the day" at all.
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jul 11, 2024 00:02
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 55 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  In Administrative, wahiggin writes:
  In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?

But it looks like it is.

Also, they may not be able to make evolutions during plain night, especially
if part of the ITs / concerned staff are sleeping or not quickly available...

My company typically has outages from 2am-5am to avoid impacting our customers.
The IT staff shifts their work hours to best serve our customers. It can and
should be done. No other eCommerce site has a planned outage for 7+ hours in
the middle of the day.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 10, 2024 12:47
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 45 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  In Administrative, Nubs_Select writes:
  In Administrative, 1001bricks writes:
  In Administrative, SylvainLS writes:
  In Administrative, steelwoolghandi writes:
  […]
  
  I received an email about this in my email that is linked to my Bricklink account.
Did it go to your spam folder by chance?

Erm - I'm a pro; no.

Even Pro's make mistakes sometimes.

Sylvain talks about it every time he can, so he tends to not repeat the details


Luckily I'm not so old yet


  The thing is, once, and I think it was about something unrelated to BL, he told
mailchimp to forget about his e-mail address.  And they did 🤷‍♂️

Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.

Perhaps a possible solution could be to change the email on your bricklink account
and then wait like 72 hours then change it back to your current one

Oh that'd make a total mess here

Plus it's not sure BrickLink would 'register' this change is such
a short delay and 'subscribe' me for the next e-mails...

Sorry, won't.

Party pooper 🚽
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 10, 2024 12:46
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 41 times
 Topic: Administrative
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In Administrative, Nubs_Select writes:
  In Administrative, 1001bricks writes:
  In Administrative, SylvainLS writes:
  In Administrative, steelwoolghandi writes:
  […]
  
  I received an email about this in my email that is linked to my Bricklink account.
Did it go to your spam folder by chance?

Erm - I'm a pro; no.

Even Pro's make mistakes sometimes.

Sylvain talks about it every time he can, so he tends to not repeat the details


Luckily I'm not so old yet


  The thing is, once, and I think it was about something unrelated to BL, he told
mailchimp to forget about his e-mail address.  And they did 🤷‍♂️

Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.

Perhaps a possible solution could be to change the email on your bricklink account
and then wait like 72 hours then change it back to your current one

Oh that'd make a total mess here

Plus it's not sure BrickLink would 'register' this change is such
a short delay and 'subscribe' me for the next e-mails...

Sorry, won't.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 10, 2024 12:37
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 42 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  In Administrative, SylvainLS writes:
  In Administrative, steelwoolghandi writes:
  […]
  
  I received an email about this in my email that is linked to my Bricklink account.
Did it go to your spam folder by chance?

Erm - I'm a pro; no.

Even Pro's make mistakes sometimes.

Sylvain talks about it every time he can, so he tends to not repeat the details


Luckily I'm not so old yet


  The thing is, once, and I think it was about something unrelated to BL, he told
mailchimp to forget about his e-mail address.  And they did 🤷‍♂️

Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.

Perhaps a possible solution could be to change the email on your bricklink account
and then wait like 72 hours then change it back to your current one
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 10, 2024 10:57
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 46 times
 Topic: Administrative
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In Administrative, wahiggin writes:
  In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?

But it looks like it is.

Also, they may not be able to make evolutions during plain night, especially
if part of the ITs / concerned staff are sleeping or not quickly available...
 Author: wahiggin View Messages Posted By wahiggin
 Posted: Jul 10, 2024 10:49
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 45 times
 Topic: Administrative
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In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

Could that be changed to a time when we have the lowest traffic on the website?
When my company takes down our main website we always do it during the lowest
traffic time of the website, typically 2am-4am Central for our company.

What changes should we expect from this outage? Are only tech debt items being
handled? Moving servers? Enhance security features? What is the outage for?

Wesley
 Author: sonnich View Messages Posted By sonnich
 Posted: Jul 10, 2024 06:33
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 58 times
 Topic: Administrative
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In Administrative, SylvainLS writes:
  In Administrative, sonnich writes:
  Could you please tell what time is that in GMT?

From 18h to 1h (6PM to 1AM).


  OR at least explain what is PDT?

Pacific Daylight Time

Could you add this to the email next time?

Not all of us are near the Pacific, which is a very big place anyway
 Author: sonnich View Messages Posted By sonnich
 Posted: Jul 10, 2024 06:32
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 61 times
 Topic: Administrative
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In Administrative, 1001bricks writes:
  In Administrative, SylvainLS writes:
  In Administrative, sonnich writes:
  Could you please tell what time is that in GMT?

From 18h to 1h (6PM to 1AM).


  OR at least explain what is PDT?

Pacific Daylight Time

But where's this Pacific?

Interesting point. Maybe here?

 
Set No: 6410  Name: Cabana Beach
* 
6410-1 (Inv) Cabana Beach
135 Parts, 4 Minifigures, 1994
Sets: Town: Paradisa
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 10, 2024 05:52
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 48 times
 Topic: Administrative
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In Administrative, SylvainLS writes:
  In Administrative, sonnich writes:
  Could you please tell what time is that in GMT?

From 18h to 1h (6PM to 1AM).


  OR at least explain what is PDT?

Pacific Daylight Time

But where's this Pacific?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 10, 2024 05:47
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 45 times
 Topic: Administrative
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In Administrative, SylvainLS writes:
  In Administrative, steelwoolghandi writes:
  […]
  
  I received an email about this in my email that is linked to my Bricklink account.
Did it go to your spam folder by chance?

Erm - I'm a pro; no.

Even Pro's make mistakes sometimes.

Sylvain talks about it every time he can, so he tends to not repeat the details


Luckily I'm not so old yet


  The thing is, once, and I think it was about something unrelated to BL, he told
mailchimp to forget about his e-mail address.  And they did 🤷‍♂️

Exactly - that was like 4 yrs ago or such, and IIRC.

I went on their website and tried to resubscribe but it doesn't work like
this, you just can't, it's the sender who has to resubscribe you or such,
and AFAIK.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 10, 2024 03:45
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 61 times
 Topic: Administrative
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In Administrative, sonnich writes:
  Could you please tell what time is that in GMT?

From 18h to 1h (6PM to 1AM).


  OR at least explain what is PDT?

Pacific Daylight Time
 Author: sonnich View Messages Posted By sonnich
 Posted: Jul 10, 2024 03:30
 Subject: Re: Notice of Scheduled Platform Maintenance
 Viewed: 52 times
 Topic: Administrative
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Could you please tell what time is that in GMT?

OR at least explain what is PDT?



In Administrative, CE_Uday writes:
  Dear BrickLink members,

The BrickLink platform will be inaccessible due to infrastructure updates during
a scheduled maintenance period on Tuesday, July 23rd from 9am PDT to
approximately 4pm PDT
. Should this date and time change, we will let you
know as soon as possible.

All areas of the website will be down during this time. We apologize for the
inconvenience of this extended maintenance period and thank you in advance for
your patience.

Kind regards,
Your BrickLink Team

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