Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | needful_things  | | Posted: | May 8, 2023 11:41 | | Subject: | Re: Problem with shipping options: weight bands | | Viewed: | 39 times | | Topic: | Technical Issues | |
|
| In Technical Issues, NelisSolis writes:
| | In Technical Issues, needful_things writes:
| | Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
|
On the order page. All Items have a weight on the order page the total weight
is 84,6 gramm (instead of 86 gramm, but still more than the specified weight
bands).
|
 |
| Author: | NelisSolis | | Posted: | May 8, 2023 06:08 | | Subject: | Re: Problem with shipping options: weight bands | | Viewed: | 27 times | | Topic: | Technical Issues | |
|
| In Technical Issues, needful_things writes:
| | Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
|
|
| Author: | needful_things | | Posted: | May 8, 2023 00:44 | | Subject: | Problem with shipping options: weight bands | | Viewed: | 72 times | | Topic: | Technical Issues | |
|
| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
|
| Author: | 1001bricks | | Posted: | May 5, 2023 20:21 | | Subject: | Re: No scrolling pages in Firefox | | Viewed: | 31 times | | Topic: | Technical Issues | |
|
| In Technical Issues, nikosafentakis writes:
| | After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?
|
Well known. Log off, clear the BrickLink cookies, Log on, it'll work!
|
|
| Author: | nikosafentakis | | Posted: | May 5, 2023 20:20 | | Subject: | No scrolling pages in Firefox | | Viewed: | 54 times | | Topic: | Technical Issues | |
|
| After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?
|
|
| Author: | brickotronic | | Posted: | May 5, 2023 18:59 | | Subject: | TIMESTAMP_REUSED OAuth errors in API | | Viewed: | 55 times | | Topic: | Technical Issues | |
|
| Hi,
did anyone got TIMESTAMP_REUSED authentication errors?
Example: {"meta":{"description":"TIMESTAMP_REUSED: consumerKey:
XXXXXXXXXX timestamp: 1682887142 nonce: 1683475737654","message":"BAD_OAUTH_REQUEST","code":401}}
I'm getting these very regularly especially when doing price guide requests
or adding items to inventory.
It also seems to happen more often at certain times. It seems like, it happens
for more costly operations and probably at peak times.
I'm using the jave code provided on the API Guide (https://www.bricklink.com/v3/api.page?page=auth),
the BLAuthSigner class.
I have to admit that I'm no OAuth expert and I'm just starting looking
into it in more detail. But even getting a "TIMESTAMP_REUSED" error seems
odd to me. Using the same timestamp should be allowed as long as I'm using
a different nonce. Otherwise, I'd only be able to do one request per second.
What's even more hinting to a Bricklink error is that my inventory gets updated
even though, I get this authentication error back. If authentication really fails,
my inventory shouldn't update.
Any help is appreciated.
Cheers, Hannes
|
|
| Author: | Nubs_Select | | Posted: | May 5, 2023 14:51 | | Subject: | Re: Slow? | | Viewed: | 37 times | | Topic: | Technical Issues | |
|
| | true it does seem to be better now |
| Author: | billamber | | Posted: | May 5, 2023 14:40 | | Subject: | Re: Slow? | | Viewed: | 40 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Nubs_Select writes:
| | is bricklink running super slow for anyone else right now
|
yep, but I think it just picked up 
|
| Author: | Nubs_Select | | Posted: | May 5, 2023 14:33 | | Subject: | Slow? | | Viewed: | 129 times | | Topic: | Technical Issues | |
|
| | is bricklink running super slow for anyone else right now |
| Author: | macebobo | | Posted: | May 3, 2023 00:28 | | Subject: | Re: Forum home is throwing an error | | Viewed: | 41 times | | Topic: | Technical Issues | |
|
| In Technical Issues, wildchicken13 writes:
| | This is how the world ends. Not with a bang, but with an internal server error.
|
Where's the Kaboom?
https://www.youtube.com/watch?v=t9wmWZbr_wQ
|
| Author: | wildchicken13 | | Posted: | May 2, 2023 21:30 | | Subject: | Re: Forum home is throwing an error | | Viewed: | 21 times | | Topic: | Technical Issues | |
|
| | This is how the world ends. Not with a bang, but with an internal server error. |
| Author: | Nubs_Select | | Posted: | May 2, 2023 18:59 | | Subject: | Re: Forum home is throwing an error | | Viewed: | 32 times | | Topic: | Technical Issues | |
|
| | yah i got that error also for the one page |
| Author: | macebobo | | Posted: | May 2, 2023 18:35 | | Subject: | Re: Forum home is throwing an error | | Viewed: | 36 times | | Topic: | Technical Issues | |
|
| In Technical Issues, macebobo writes:
All my browsers (FF, Brave, Chrome) on all my devices (Win7/Android)
console is showing http error 500 (internal server error)
Only way I can get to this post again is to add the ID parameter or navigate
to a topic page.
|
|
|
| Author: | Wyrd_Caboodle | | Posted: | May 2, 2023 16:14 | | Subject: | Re: Wanted List Problem - From Want to Have | | Viewed: | 26 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, Wyrd_Caboodle writes:
| | Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
Hi,
Check your other lists. You can’t edit ANY list if ONE of them has a problem.
And that kind of problems happens when parts are merged in the catalogue. Did
you happen to have test parts in one of them? (See https://www.bricklink.com/messageThread.asp?ID=339040
)
|
Ah, didn't realize if one had a problem they all did. I have been adding
new lists, I'll check those. Thanks very much!
|
|
| Author: | SylvainLS | | Posted: | May 2, 2023 15:05 | | Subject: | Re: Wanted List Problem - From Want to Have | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Wyrd_Caboodle writes:
| | Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
Hi,
Check your other lists. You can’t edit ANY list if ONE of them has a problem.
And that kind of problems happens when parts are merged in the catalogue. Did
you happen to have test parts in one of them? (See https://www.bricklink.com/messageThread.asp?ID=339040
)
|
|
| Author: | Wyrd_Caboodle | | Posted: | May 2, 2023 14:29 | | Subject: | Wanted List Problem - From Want to Have | | Viewed: | 62 times | | Topic: | Technical Issues | |
|
| Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
| Author: | Nubs_Select | | Posted: | May 2, 2023 12:13 | | Subject: | Re: Unable to change order status from Completed? | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| If a seller accidentally marks is as completed they can’t change isn’t back.
Only the buyer can change it. Just the other day I accidentally marked an order
as completed instead of shipped and had to message the buyer to ask them to change
it back
|
|
| Author: | tons_of_bricks | | Posted: | May 2, 2023 06:52 | | Subject: | Re: Order date no longer updates with batch? | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.
Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.
Anyone noticed this?
Sergio
|
| | It updates if the buyer adds and does not pay yet.
It doesn't update if the buyer pays and adds to the order at the same time.
It is annoying.
|
|
|
| Author: | Stellar | | Posted: | May 2, 2023 06:43 | | Subject: | Order date no longer updates with batch? | | Viewed: | 57 times | | Topic: | Technical Issues | |
|
| Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.
Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.
Anyone noticed this?
Sergio
|
|
| Author: | pcthurman | | Posted: | May 2, 2023 03:39 | | Subject: | Re: Unable to change order status from Completed? | | Viewed: | 29 times | | Topic: | Technical Issues | |
|
| In Technical Issues, gm.lloyd writes:
| | I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
The seller most likely changed the order to complete.
You could contact the seller, ask them to change the order back to shipped so
you can change it to received. Then you can discuss the missing pieces from your
order.
If you do not get any reply from the seller in 3 days, file as NSS.
I would also put in a ticket at the help desk as suggested in a previous post.
Cass T
|
|
| Author: | peregrinator | | Posted: | May 1, 2023 20:51 | | Subject: | Re: Unable to change order status from Completed? | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| In Technical Issues, gm.lloyd writes:
| | I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
This should not be the case, but the seller has the ability to set the order
to Completed. If you do it yourself, there is a brief window in which you can
change it.
The way to keep this from happening is to set the order status to Received. The
seller can't change it if you do that.
I would submit a Help Desk ticket with the order number, maybe one of the admins
can change the order status.
|
|
| Author: | gm.lloyd | | Posted: | May 1, 2023 20:23 | | Subject: | Unable to change order status from Completed? | | Viewed: | 46 times | | Topic: | Technical Issues | |
|
| I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
|
|
| Author: | helens61 | | Posted: | Apr 29, 2023 14:48 | | Subject: | Re: Trouble with site scrolling | | Viewed: | 30 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, helens61 writes:
| | […]
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
Hi,
There’s been a few similar threads here and it was due to the cookies banner
not appearing and blocking the loading / complete usage of the page.
So, can you check this page: https://www.bricklink.com/v3/cookies.page , make
your choices (Preference cookies is a must for auto-login/keep-me-logged, the
others aren’t), and validate?
|
Many thanks - that has indeed solved the issue for me, thank you very much for
the assistance
HVS
|
|
| Author: | SylvainLS | | Posted: | Apr 29, 2023 11:46 | | Subject: | Re: Trouble with site scrolling | | Viewed: | 33 times | | Topic: | Technical Issues | |
|
| In Technical Issues, helens61 writes:
| | […]
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
Hi,
There’s been a few similar threads here and it was due to the cookies banner
not appearing and blocking the loading / complete usage of the page.
So, can you check this page: https://www.bricklink.com/v3/cookies.page , make
your choices (Preference cookies is a must for auto-login/keep-me-logged, the
others aren’t), and validate?
|
|
| Author: | helens61 | | Posted: | Apr 29, 2023 11:42 | | Subject: | Re: Trouble with site scrolling | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| In Off Topic, jennnifer writes:
| | In Off Topic, helens61 writes:
| | Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?
~Jen
|
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
|
| Author: | jennnifer | | Posted: | Apr 29, 2023 09:17 | | Subject: | Re: Trouble with site scrolling | | Viewed: | 24 times | | Topic: | Technical Issues | |
|
| In Off Topic, helens61 writes:
| | Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?
~Jen
|
|
| Author: | helens61 | | Posted: | Apr 29, 2023 04:52 | | Subject: | Trouble with site scrolling | | Viewed: | 63 times | | Topic: | Technical Issues | |
|
| Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
|
| Author: | ponyandfriends | | Posted: | Apr 28, 2023 16:28 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 34 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Brickwilbo writes:
| | In Technical Issues, ponyandfriends writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, ponyandfriends writes:
| | […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.
|
Hello and thank you you are correct. Sorry for the late answer but Ive been busy.
I unticked the box and now it works as I want it to. I have instant checkout
on all shipping methods.
Thanks again!!
/David
|
|
| Author: | Brickwilbo | | Posted: | Apr 25, 2023 15:24 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 49 times | | Topic: | Technical Issues | |
|
| In Technical Issues, ponyandfriends writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, ponyandfriends writes:
| | […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.
|
|
| Author: | ponyandfriends | | Posted: | Apr 25, 2023 15:03 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 33 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, ponyandfriends writes:
| | […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
|
| Author: | SylvainLS | | Posted: | Apr 25, 2023 14:22 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 34 times | | Topic: | Technical Issues | |
|
| In Technical Issues, ponyandfriends writes:
| | […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
|
| Author: | ponyandfriends | | Posted: | Apr 25, 2023 14:11 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, jennnifer writes:
| | Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
|
No VAT for domestic and no VAT for intra-EU.
So, not only should offsite work for Swedish buyers but also for EU buyers.
Maybe something wrong in the shipping methods or templates? Try to remake them
from scratch?
|
Hello Jennifer and Sylvain. Thanks for answer.
Correct, no VAT is collected, domestic Sweden.
I have 2 shipping domestic options and both gives the same result.
But thanks for your tip I will try to delete and remake shipping and payment
templates. Don't have the time right now and its at least working with PayPal
onsite. This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
Thanks /David
|
|
| Author: | SylvainLS | | Posted: | Apr 25, 2023 11:04 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 31 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jennnifer writes:
| | Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
|
No VAT for domestic and no VAT for intra-EU.
So, not only should offsite work for Swedish buyers but also for EU buyers.
Maybe something wrong in the shipping methods or templates? Try to remake them
from scratch?
|
|
| Author: | jennnifer | | Posted: | Apr 25, 2023 10:43 | | Subject: | Re: Offsite payment methods not working suddenly. | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
In Technical Issues, ponyandfriends writes:
| | Hello.
I have had the store closed for a while and opened up recently.
And I discovered that onsite payment was not mandatory anymore so for domestic
I chose only an offsite payment method.
However it is not working anymore for me. I got a couple of domestic orders with
the offsite payment and suddenly a buyer contacted me and apparently checkout
was not possible anymore "Store has no payment option". This was last
week. I added PayPal onsite then so the buyer could checkout.
Offsite payment methods is available to choose for me in store settings but they
don't show up to the buyer. However this morning it popped in a domestic
order which had the offsite payment opted. When I give the checkout a look right
now offsite is not available for domestic in checkout. So it worked temporarily
this morning.
I contacted BL service last week but I guess it can take a while before they
answer. Any knowledge in this issue?
Regards, David.
|
|
|
| Author: | ponyandfriends | | Posted: | Apr 25, 2023 06:12 | | Subject: | Offsite payment methods not working suddenly. | | Viewed: | 87 times | | Topic: | Technical Issues | |
|
| Hello.
I have had the store closed for a while and opened up recently.
And I discovered that onsite payment was not mandatory anymore so for domestic
I chose only an offsite payment method.
However it is not working anymore for me. I got a couple of domestic orders with
the offsite payment and suddenly a buyer contacted me and apparently checkout
was not possible anymore "Store has no payment option". This was last
week. I added PayPal onsite then so the buyer could checkout.
Offsite payment methods is available to choose for me in store settings but they
don't show up to the buyer. However this morning it popped in a domestic
order which had the offsite payment opted. When I give the checkout a look right
now offsite is not available for domestic in checkout. So it worked temporarily
this morning.
I contacted BL service last week but I guess it can take a while before they
answer. Any knowledge in this issue?
Regards, David.
|
|
| Author: | hpoort | | Posted: | Apr 24, 2023 10:25 | | Subject: | Re: Studio 2.0 view zoom not working | | Viewed: | 16 times | | Topic: | Technical Issues | |
|
| In Technical Issues, AstroStar writes:
| | So today I was gonna make a new Lego model, an update went through and that's
when I notice something was not right. So I tried to zoom in an out by using
my mouse scroll, but it was not zooming in or out, idk why it's not working.
Then I tried using ctrl and that's not working either, I need help.
|
Please report your problem on the proper forum: https://forum.bricklink.com/viewforum.php?f=4
You'll need to add a few more details like your computer's configuration
and the exact Studio version.
|
|
| Author: | AstroStar | | Posted: | Apr 24, 2023 10:21 | | Subject: | Studio 2.0 view zoom not working | | Viewed: | 23 times | | Topic: | Technical Issues | |
|
| So today I was gonna make a new Lego model, an update went through and that's
when I notice something was not right. So I tried to zoom in an out by using
my mouse scroll, but it was not zooming in or out, idk why it's not working.
Then I tried using ctrl and that's not working either, I need help.
|
|
| Author: | SylvainLS | | Posted: | Apr 21, 2023 12:36 | | Subject: | Re: Error or bug when buying from selected stores | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jennnifer writes:
| | […]
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
|
Again Jen: BL doesn’t collect VAT inside EU (EEA). Both the Netherlands and
Germany are in EU 
More: Even when a seller is outside EU, “ships to” EU but does not offer an Onsite
payment method for EU buyers, the store’s banner will say “Ships to Me.”
But, as BL only collects import VAT for orders below €150, it’s the message in
the yellow box that will reflect that: instead of “Seller does not support orders
shipping to France/…”, it will say something to the effect of “the seller can’t
ship orders under €150.”
And as the second pic shows, the banner does say “doesn’t ship” (does
that for me too) and this seller says in their terms they don’t ship to EU countries.
So something else is wrong here.
|
|
| Author: | jennnifer | | Posted: | Apr 21, 2023 12:13 | | Subject: | Re: Error or bug when buying from selected stores | | Viewed: | 34 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Leftoverbricks writes:
| | I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
|
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
|
|
| Author: | Leftoverbricks | | Posted: | Apr 21, 2023 11:30 | | Subject: | Error or bug when buying from selected stores | | Viewed: | 69 times | | Topic: | Technical Issues | |
|
| I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
|
|
|
| Author: | rtzx9r | | Posted: | Apr 19, 2023 12:52 | | Subject: | Re: Prices in INR? | | Viewed: | 39 times | | Topic: | Technical Issues | |
|
| In Technical Issues, yorbrick writes:
| | In Technical Issues, cycbuild1136 writes:
| | In Technical Issues, yorbrick writes:
| | Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
No. But I did get a new ISP a couple of days ago and currently have two as I
still have the old one in place for another day or so. If I connect through the
old one (and use the same browser), I get GBP by default when not logged in.
But the new one gives me INR, and reports my IP address is in Wales. Very strange.
Maybe the Welsh government have given up on the GBP and switched to Rupees instead!
|
You may have missed the news today… India has ousted leadership in GB and now
controls the area. Here is a news segment from our local news…
https://www.temporary-url.com/C684
|
|
| Author: | yorbrick | | Posted: | Apr 19, 2023 03:46 | | Subject: | Re: Prices in INR? | | Viewed: | 46 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cycbuild1136 writes:
| | In Technical Issues, yorbrick writes:
| | Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
No. But I did get a new ISP a couple of days ago and currently have two as I
still have the old one in place for another day or so. If I connect through the
old one (and use the same browser), I get GBP by default when not logged in.
But the new one gives me INR, and reports my IP address is in Wales. Very strange.
Maybe the Welsh government have given up on the GBP and switched to Rupees instead!
|
|
| Author: | cycbuild | | Posted: | Apr 19, 2023 02:53 | | Subject: | Re: Prices in INR? | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| In Technical Issues, yorbrick writes:
| | Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
| Author: | SylvainLS | | Posted: | Apr 19, 2023 02:44 | | Subject: | Re: Prices in INR? | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| In Technical Issues, yorbrick writes:
| | Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Not me.
|
| Author: | yorbrick | | Posted: | Apr 19, 2023 02:40 | | Subject: | Prices in INR? | | Viewed: | 88 times | | Topic: | Technical Issues | |
|
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
| Author: | BillM74 | | Posted: | Apr 18, 2023 14:25 | | Subject: | Re: Need help importing XML file into collection | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| Ah ha! Adding the color element and removing the sub-condition one appears to
have worked. I did receive an "Ajax Error" message at the end, but the
data was still loaded. FYI I also removed line breaks.
As an aside, when data is exported from the collection; I noticed that the color
element was set to -1.
Thank you for your assistance!
|
|
| Author: | SylvainLS | | Posted: | Apr 18, 2023 13:53 | | Subject: | Re: Need help importing XML file into collection | | Viewed: | 30 times | | Topic: | Technical Issues | |
|
| In Technical Issues, BillM74 writes:
| | Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:
{INVENTORY}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001a{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001b{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{/INVENTORY}
I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?
|
Hmm, although it shouldn’t care about unneeded fields:
— there’s no subcondition for minifigs,
— maybe add a color tag (should default to 0 = Not Applicable, which is what
you want for minifigs).
Also, be sure you’re using the My Minifigures tab.
|
|
| Author: | BillM74 | | Posted: | Apr 18, 2023 12:54 | | Subject: | Need help importing XML file into collection | | Viewed: | 47 times | | Topic: | Technical Issues | |
|
| Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:
Msw0001aUC1
Msw0001bUC1
I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?
Thanks!
Bill
|
|
| Author: | ndargus | | Posted: | Apr 18, 2023 08:28 | | Subject: | Re: Apply Order Not Working | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| Figured it out. Had a duplicated part in another list. On the Wanted List screen
the error was in red, and within the list the problem part. Once I removed it
and saved, the rest of the lists started working again.
In Technical Issues, ndargus writes:
| | Have not had an issue before with capability this. Have 4 orders to be applied,
but when I click the green button to apply, nothing happens. Tried multiple
PCs and even my cell. Searched the forum but did not find any details. Would
anyone know why this is not working for me?
|
|
|
| Author: | Remko100 | | Posted: | Apr 16, 2023 09:51 | | Subject: | Re: Can't change order status | | Viewed: | 27 times | | Topic: | Technical Issues | |
|
| Thank you Sylvain,
I will be asking my buyer to pay again onsite. I hope that is clear enough for
him, but I think it'll do.
Remko
In Technical Issues, SylvainLS writes:
| | In Technical Issues, Remko100 writes:
| | Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
|
You DO offer PayPal Onsite in your terms.
Seems to me what happened is that the buyer chose PP Onsite but paid offsite.
Onsite doesn’t mean Auto-invoice. Onsite + Auto-invoice = Instant checkout,
but you can have the two separately (that is, Onsite with manual invoice and
Offsite with Auto-invoice).
The first question is: were there taxes involved?
(Taxes that BL has to collect: UK import VAT and US Sales taxes for you.)
Because if that’s the case, you are committing tax fraud: https://www.bricklink.com/message.asp?ID=1401495
and the only solution is to refund the buyer and make them pay again but Onsite
this time.
|
|
|
| Author: | Nubs_Select | | Posted: | Apr 14, 2023 12:24 | | Subject: | Re: Why cant i upgrad to Seller? | | Viewed: | 42 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SleepyD writes:
| | In Technical Issues, Nubs_Select writes:
| | In Technical Issues, SleepyD writes:
| | I got my Positiv Like. But i cant upgrade to Seller. If i fill the Formular i
still cant Press on the Botton "Upgrade to Seller".
|
Double check you filled in every required field
|
Thank you for your help.
|
Glad I could help!
|
|
| Author: | SleepyD | | Posted: | Apr 14, 2023 12:18 | | Subject: | Re: Why cant i upgrad to Seller? | | Viewed: | 51 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Nubs_Select writes:
| | In Technical Issues, SleepyD writes:
| | I got my Positiv Like. But i cant upgrade to Seller. If i fill the Formular i
still cant Press on the Botton "Upgrade to Seller".
|
Double check you filled in every required field
|
Thank you for your help.
|
| Author: | Nubs_Select | | Posted: | Apr 14, 2023 12:13 | | Subject: | Re: Why cant i upgrad to Seller? | | Viewed: | 45 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SleepyD writes:
| | I got my Positiv Like. But i cant upgrade to Seller. If i fill the Formular i
still cant Press on the Botton "Upgrade to Seller".
|
Double check you filled in every required field
|
| Author: | SleepyD | | Posted: | Apr 14, 2023 12:11 | | Subject: | Why cant i upgrad to Seller? | | Viewed: | 141 times | | Topic: | Technical Issues | |
|
| I got my Positiv Like. But i cant upgrade to Seller. If i fill the Formular i
still cant Press on the Botton "Upgrade to Seller".
|
|
| Author: | BuryG | | Posted: | Apr 13, 2023 21:22 | | Subject: | Internal server error trying to upload photos | | Viewed: | 31 times | | Topic: | Technical Issues | |
|
| I'm trying to upload a .jpg photo for an item in my inventory. Keep getting
an internal server error message. How do I upload the photo?
Thanks.
|
|
| Author: | SylvainLS | | Posted: | Apr 13, 2023 18:31 | | Subject: | Re: Can't change order status | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Remko100 writes:
| | […]
Hmmm, you are right, I do offer PayPal onsite. Alltough I wonder if I marked
that option or if BL forced it on me because of my shipping destinations (outside
EU).
|
You need to:
1. activate the option on BL,
2. (that leads you to PayPal to) authorize BL to add/collect taxes.
So, it may be “forced” in the way you don’t have much choice but it’s not automatic
| | Your image/diagram was helpfull. I saw onsite as the same as instant-checkout,
but there is a difference. Still doesn't seem right I can't control my
own order status!!!
And yes, Bricklink collected Sales Tax. About fraud: I think fraud is meant to
be intentionally. But they are calculated and visible in the column with "hidden
fees", so no possible fraud here.
|
If the buyer didn’t pay through Onsite, which seems to be the case as the status
is blocked, then BrickLink didn’t actually collect the taxe.
So, what happened is that BL added the tax amount on the total and the buyer
gave it to you.
But:
0. BL didn’t get the money,
1. you are not authorized to collect foreign taxes,
2. you have no way to give the money to BL or to the US authorities.
That’s why it’s fraud (and doubly so):
— you got the tax money and you are keeping it,
— the authorities didn’t get the money, which is the same as the buyer not paying
it.
| | Just a bug in the order status mechanic.....let me change it!
Remko
|
|
|
| Author: | Remko100 | | Posted: | Apr 13, 2023 17:35 | | Subject: | Re: Can't change order status | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, Remko100 writes:
| | Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
|
You DO offer PayPal Onsite in your terms.
Seems to me what happened is that the buyer chose PP Onsite but paid offsite.
Onsite doesn’t mean Auto-invoice. Onsite + Auto-invoice = Instant checkout,
but you can have the two separately (that is, Onsite with manual invoice and
Offsite with Auto-invoice).
The first question is: were there taxes involved?
(Taxes that BL has to collect: UK import VAT and US Sales taxes for you.)
Because if that’s the case, you are committing tax fraud: https://www.bricklink.com/message.asp?ID=1401495
and the only solution is to refund the buyer and make them pay again but Onsite
this time.
|
Hmmm, you are right, I do offer PayPal onsite. Alltough I wonder if I marked
that option or if BL forced it on me because of my shipping destinations (outside
EU). Your image/diagram was helpfull. I saw onsite as the same as instant-checkout,
but there is a difference. Still doesn't seem right I can't control my
own order status!!!
And yes, Bricklink collected Sales Tax. About fraud: I think fraud is meant to
be intentionally. But they are calculated and visible in the column with "hidden
fees", so no possible fraud here.
Just a bug in the order status mechanic.....let me change it!
Remko
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 14:23 | | Subject: | Re: Can't change order status | | Viewed: | 30 times | | Topic: | Technical Issues | |
|
| | | The two differences between Manual-invoice + offsite payment and Auto-invoice
+ any payment are:
1. shipping and handling is not “TBD” when you checkout,
2. you receive the invoice immediately (well, the e-mail is sent in a few milliseconds).
|
When I buy I have Instant Checkout and Auto Payment!!!
It seems the thing buys for me and pays by itself!
Which is perfect... until the end of the month, when the Credit Card reminds
me the 'Credit' part of its name 
|
|
| Author: | randyf | | Posted: | Apr 13, 2023 14:21 | | Subject: | Re: Can't change order status | | Viewed: | 22 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, randyf writes:
| | […]
I'm disappointed it isn't in crayon.
|
I ate my crayons 
|
So that's where my paste went!
|
|
|
| Author: | SylvainLS | | Posted: | Apr 13, 2023 14:19 | | Subject: | Re: Can't change order status | | Viewed: | 21 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jennnifer writes:
| | […]
Ha, funny as I did actually major in arts. And this is all I have to show for
it!!
Actually, I have no experience with any offsite payment methods that work with
instant checkout, so I guess I should stick with my chart? Plus it has pretty
rounded corners.
|
Pretty always beats accurate
(Remember, “Instant Checkout” is not the accurate term when payment is offsite
)
| | Is it more common outside the US for buyers to check out with IC and then pay
some other way?
|
The two differences between Manual-invoice + offsite payment and Auto-invoice
+ any payment are:
1. shipping and handling is not “TBD” when you checkout,
2. you receive the invoice immediately (well, the e-mail is sent in a few milliseconds).
And the difference between Auto-invoice + offsite payment and (full) Instant
Checkout (= AI + Onsite) is that you are not sent to PayPal / Stripe to pay.
You still have the checkbox on the Order Placed list.
As to whether it’s common, well, every seller that has IC setup and offers offsite
payments would have it. So that accounts for many EU stores.
|
|
| Author: | SylvainLS | | Posted: | Apr 13, 2023 14:18 | | Subject: | Re: Can't change order status | | Viewed: | 20 times | | Topic: | Technical Issues | |
|
| In Technical Issues, randyf writes:
| | […]
I'm disappointed it isn't in crayon.
|
I ate my crayons
|
|
| Author: | jennnifer | | Posted: | Apr 13, 2023 13:25 | | Subject: | Re: Can't change order status | | Viewed: | 27 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, Stellar writes:
| | […]
You actually can have Manual payment options with instant checkout, just not
for destinations where VAT payment is required.
|
Then it’s not Instant Checkout, it’s just Auto-invoice.
The diagram should be (indeed, I didn’t major in arts ):
|
Ha, funny as I did actually major in arts. And this is all I have to show for
it!!
Actually, I have no experience with any offsite payment methods that work with
instant checkout, so I guess I should stick with my chart? Plus it has pretty
rounded corners.
Is it more common outside the US for buyers to check out with IC and then pay
some other way?
~Jen
|
|
| Author: | Nubs_Select | | Posted: | Apr 13, 2023 13:25 | | Subject: | Re: Can't change order status | | Viewed: | 19 times | | Topic: | Technical Issues | |
|
| | |
I'm disappointed it isn't in crayon.
|
|
| Author: | randyf | | Posted: | Apr 13, 2023 13:11 | | Subject: | Re: Can't change order status | | Viewed: | 26 times | | Topic: | Technical Issues | |
|
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, Stellar writes:
| | […]
You actually can have Manual payment options with instant checkout, just not
for destinations where VAT payment is required.
|
Then it’s not Instant Checkout, it’s just Auto-invoice.
The diagram should be (indeed, I didn’t major in arts ):
|
I'm disappointed it isn't in crayon.
|
|
| Author: | SylvainLS | | Posted: | Apr 13, 2023 08:25 | | Subject: | Re: Can't change order status | | Viewed: | 33 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | […]
You actually can have Manual payment options with instant checkout, just not
for destinations where VAT payment is required.
|
Then it’s not Instant Checkout, it’s just Auto-invoice.
The diagram should be (indeed, I didn’t major in arts ):
|
|
|
| Author: | InanimateReason | | Posted: | Apr 13, 2023 08:09 | | Subject: | Re: Bricklink API Parameters failing for subsets | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| Turns out I was forgetting to send the query params to the OAuth function. It
was failing when I added the params to any call but was always fine without them.
I would have caught it earlier given a more obvious response but getting back
a 200 code kept me from looking at that.
Thanks again for your response.
In Technical Issues, Stellar writes:
|
|
| Author: | Stellar | | Posted: | Apr 13, 2023 07:56 | | Subject: | Re: Can't change order status | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jennnifer writes:
| | In Technical Issues, Remko100 writes:
| | Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
We now somehow can't change the order status. Order is shippend, but no option
to mark it that way and no option to send an drive thru because of that. Now
the order has arrived, customer satisfied, so I want to file the order. But I
can't, because no checkbox appears. The order status is still on "packed"
and the pull-down-menu has no more options to pick.
Anyone an idea how to file my order? (and yes, I could wait for 6 months for
it to get purged, but I don't know if that will happen. Cancelled orders
somehow seem to outlive the 6 month-timeframe quite regularly).
Hope someone has an idea how this could happen.
Kind regards,
Remko van Rosmalen
Its a Bricky World
|
If tax or VAT was included in this order, then the payment must be Onsite so
that BrickLink may collect it.
~Jen
|
You actually can have Manual payment options with instant checkout, just not
for destinations where VAT payment is required.
|
|
|
| Author: | SylvainLS | | Posted: | Apr 12, 2023 18:03 | | Subject: | Re: Can't change order status | | Viewed: | 30 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Remko100 writes:
| | Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
|
You DO offer PayPal Onsite in your terms.
Seems to me what happened is that the buyer chose PP Onsite but paid offsite.
Onsite doesn’t mean Auto-invoice. Onsite + Auto-invoice = Instant checkout,
but you can have the two separately (that is, Onsite with manual invoice and
Offsite with Auto-invoice).
The first question is: were there taxes involved?
(Taxes that BL has to collect: UK import VAT and US Sales taxes for you.)
Because if that’s the case, you are committing tax fraud: https://www.bricklink.com/message.asp?ID=1401495
and the only solution is to refund the buyer and make them pay again but Onsite
this time.
|
|
| Author: | jennnifer | | Posted: | Apr 12, 2023 18:03 | | Subject: | Re: Can't change order status | | Viewed: | 32 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Remko100 writes:
| | Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
We now somehow can't change the order status. Order is shippend, but no option
to mark it that way and no option to send an drive thru because of that. Now
the order has arrived, customer satisfied, so I want to file the order. But I
can't, because no checkbox appears. The order status is still on "packed"
and the pull-down-menu has no more options to pick.
Anyone an idea how to file my order? (and yes, I could wait for 6 months for
it to get purged, but I don't know if that will happen. Cancelled orders
somehow seem to outlive the 6 month-timeframe quite regularly).
Hope someone has an idea how this could happen.
Kind regards,
Remko van Rosmalen
Its a Bricky World
|
If tax or VAT was included in this order, then the payment must be Onsite so
that BrickLink may collect it.
~Jen
|
|
|
| Author: | Remko100 | | Posted: | Apr 12, 2023 17:53 | | Subject: | Can't change order status | | Viewed: | 89 times | | Topic: | Technical Issues | |
|
| Hi,
a (new) buyer ordered and accordingly to the order details paid with PayPal onsite,
an option we don't offer, only PayPal after making an invoice ourselves.
We now somehow can't change the order status. Order is shippend, but no option
to mark it that way and no option to send an drive thru because of that. Now
the order has arrived, customer satisfied, so I want to file the order. But I
can't, because no checkbox appears. The order status is still on "packed"
and the pull-down-menu has no more options to pick.
Anyone an idea how to file my order? (and yes, I could wait for 6 months for
it to get purged, but I don't know if that will happen. Cancelled orders
somehow seem to outlive the 6 month-timeframe quite regularly).
Hope someone has an idea how this could happen.
Kind regards,
Remko van Rosmalen
Its a Bricky World
|
|
| Author: | InanimateReason | | Posted: | Apr 12, 2023 17:41 | | Subject: | Re: Bricklink API Parameters failing for subsets | | Viewed: | 22 times | | Topic: | Technical Issues | |
|
| Weird. I'll have to dig into it a bit more.
Thanks for checking.
|
| Author: | Stellar | | Posted: | Apr 12, 2023 14:18 | | Subject: | Re: Bricklink API Parameters failing for subsets | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| In Technical Issues, InanimateReason writes:
It works fine for me:
|
|
|
| Author: | hpoort | | Posted: | Apr 12, 2023 12:32 | | Subject: | Re: changing quanities | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Brickwilbo writes:
| | In Technical Issues, finley2311 writes:
| | hi
I am trying to edit the quantity of an item in my wanted list but keep getting
an error message regarding saying only one item colour / combination? Ive never
seen this before?
|
Remove the duplicate wanted item.
|
Please note that the duplicate may be in ANY of your wanted lists if you have
more than one. It is likely caused by a merge of two catalog items. The index
of wanted lists will indicate which of your wanted lists contains the problematic
duplicate.
|
|
|
| Author: | Brickwilbo | | Posted: | Apr 12, 2023 05:57 | | Subject: | Re: changing quanities | | Viewed: | 24 times | | Topic: | Technical Issues | |
|
| In Technical Issues, finley2311 writes:
| | hi
I am trying to edit the quantity of an item in my wanted list but keep getting
an error message regarding saying only one item colour / combination? Ive never
seen this before?
|
Remove the duplicate wanted item.
|
| Author: | finley2311 | | Posted: | Apr 12, 2023 05:47 | | Subject: | changing quanities | | Viewed: | 69 times | | Topic: | Technical Issues | |
|
| hi
I am trying to edit the quantity of an item in my wanted list but keep getting
an error message regarding saying only one item colour / combination? Ive never
seen this before?
|
| Author: | SylvainLS | | Posted: | Apr 8, 2023 14:23 | | Subject: | Re: failed with error return | | Viewed: | 22 times | | Topic: | Technical Issues | |
|
| In Technical Issues, overpades writes:
| | everytime i try to make the carts for my parts one of them says failed with error
return and i dont know how to fix it or what to do
|
Is there an error message? And what does it say?
|
| Author: | overpades | | Posted: | Apr 8, 2023 13:46 | | Subject: | failed with error return | | Viewed: | 61 times | | Topic: | Technical Issues | |
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| everytime i try to make the carts for my parts one of them says failed with error
return and i dont know how to fix it or what to do
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| Author: | ndargus | | Posted: | Apr 8, 2023 07:14 | | Subject: | Apply Order Not Working | | Viewed: | 56 times | | Topic: | Technical Issues | |
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| Have not had an issue before with capability this. Have 4 orders to be applied,
but when I click the green button to apply, nothing happens. Tried multiple
PCs and even my cell. Searched the forum but did not find any details. Would
anyone know why this is not working for me?
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| Author: | oaktree | | Posted: | Apr 6, 2023 11:05 | | Subject: | Re: Searching in my store inventory dropdown | | Viewed: | 29 times | | Topic: | Technical Issues | |
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| It's fixed now!
In Technical Issues, jennnifer writes:
| | Hooray! That they are fixing it and that they posted it.
~Jen
In Technical Issues, Stellar writes:
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| Author: | liisb | | Posted: | Apr 6, 2023 10:07 | | Subject: | Re: Searching in my store inventory dropdown | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| I take it back, it was fixed but now it is back to not functioning as we expect.
The dropdown pops back to 'All items' after every search instead of remaining
in the last search location. Those of us that enter inventory have grown to love
that the pull-down remains at the last know search location. I work in MyStore
all day so having to reset the pulldown for EVERY.SINGLE.ITEM.NUMBER is very
annoying.
Please fix it!
Thanks.........
In Technical Issues, liisb writes:
| | It looks like the pulldown menu problem is fixed! Thanks so much, Tech Support!
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| Author: | realbadfox | | Posted: | Apr 6, 2023 07:47 | | Subject: | Re: Clicking on my Orders Summary Error | | Viewed: | 39 times | | Topic: | Technical Issues | |
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| Some does ago, it worked again, but now there is the same error again!
By clicking on:
https://www.bricklink.com/orderPlaced.asp
By clicking on:
"My Store"
By clicking on:
"My BL"
everytime the same error (white page with this text on it:
The page cannot be displayed because an internal server error has occurred.
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| Author: | SylvainLS | | Posted: | Apr 6, 2023 07:07 | | Subject: | Re: Mouse not moving in Studio | | Viewed: | 19 times | | Topic: | Technical Issues | |
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| In Technical Issues, VolNUTt64 writes:
| | Hi there. I'm having a problem with my mouse, it is hidden and centered.
Meaning it is forcing to be centered. I already tried running as Adminitrator
and it didn't work. It started to happen after a long time. The program itself
is the latest version. I'm using Windows 10 for you to know.
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Unplug your joystick/gamepad.
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| Author: | stackitbricks | | Posted: | Apr 6, 2023 05:09 | | Subject: | Re: API: Fetching categories | | Viewed: | 24 times | | Topic: | Technical Issues | |
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| Addendum:
On top of this, even if I call
/categories/1248
(Series 24 Minifigure)
the resulting category has parent_id 0
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| Author: | stackitbricks | | Posted: | Apr 6, 2023 03:42 | | Subject: | API: Fetching categories | | Viewed: | 66 times | | Topic: | Technical Issues | |
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| Hello everybody,
unfortunately, I find no possibility to read the sub categories (like the Collectable
Minifigures Series) using the API:
https://www.bricklink.com/v3/api.page?page=get-category-list
there is a parent_id field for retrievin the hierarchy but none of the sub categories
are returned.
Am I missing a hidden switch?
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| Author: | liisb | | Posted: | Apr 5, 2023 21:53 | | Subject: | Re: Searching in my store inventory dropdown | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| It looks like the pulldown menu problem is fixed! Thanks so much, Tech Support!
In Technical Issues, liisb writes:
| | Agreed! Not enough attention being paid to this.
In Technical Issues, kzat82 writes:
| | Having the same problem here. REALLY annoying! Change it back!
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| Author: | iprice | | Posted: | Apr 5, 2023 18:10 | | Subject: | Re: Ummmm.... | | Viewed: | 54 times | | Topic: | Technical Issues | |
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| In Buying, rtzx9r writes:
| | In Buying, iprice writes:
| | In Buying, yorbrick writes:
| | In Buying, iprice writes:
| | 4 items.
How much is the postage?
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Does it give a similar value when you go to the cart as well? These pre-cart
estimates often throw up silly prices.
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However I view it, I'm getting silly prices. The seller's terms don't
mention potential postage costs either. I think I'll empty my cart and walk
away...
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Wow that is a hefty VAT % you all pay!!
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I blame Brexit! 
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| Author: | rtzx9r | | Posted: | Apr 5, 2023 17:13 | | Subject: | Re: Ummmm.... | | Viewed: | 55 times | | Topic: | Technical Issues | |
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| In Buying, iprice writes:
| | In Buying, yorbrick writes:
| | In Buying, iprice writes:
| | 4 items.
How much is the postage?
|
Does it give a similar value when you go to the cart as well? These pre-cart
estimates often throw up silly prices.
|
However I view it, I'm getting silly prices. The seller's terms don't
mention potential postage costs either. I think I'll empty my cart and walk
away...
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Wow that is a hefty VAT % you all pay!!
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| Author: | Brickwilbo | | Posted: | Apr 5, 2023 17:00 | | Subject: | Re: Mouse not moving in Studio | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, VolNUTt64 writes:
| | Hi there. I'm having a problem with my mouse, it is hidden and centered.
Meaning it is forcing to be centered. I already tried running as Adminitrator
and it didn't work. It started to happen after a long time. The program itself
is the latest version. I'm using Windows 10 for you to know.
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The Stud.io dedicated forum is here https://forum.bricklink.com/
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| Author: | VolNUTt64 | | Posted: | Apr 5, 2023 16:16 | | Subject: | Mouse not moving in Studio | | Viewed: | 53 times | | Topic: | Technical Issues | |
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| Hi there. I'm having a problem with my mouse, it is hidden and centered.
Meaning it is forcing to be centered. I already tried running as Adminitrator
and it didn't work. It started to happen after a long time. The program itself
is the latest version. I'm using Windows 10 for you to know.
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| Author: | iprice | | Posted: | Apr 5, 2023 12:47 | | Subject: | Re: Ummmm.... | | Viewed: | 51 times | | Topic: | Technical Issues | |
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| In Buying, yorbrick writes:
| | In Buying, iprice writes:
| | 4 items.
How much is the postage?
|
Does it give a similar value when you go to the cart as well? These pre-cart
estimates often throw up silly prices.
|
However I view it, I'm getting silly prices. The seller's terms don't
mention potential postage costs either. I think I'll empty my cart and walk
away...
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| Author: | yorbrick | | Posted: | Apr 5, 2023 12:14 | | Subject: | Re: Ummmm.... | | Viewed: | 45 times | | Topic: | Technical Issues | |
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| In Buying, iprice writes:
| | 4 items.
How much is the postage?
|
Does it give a similar value when you go to the cart as well? These pre-cart
estimates often throw up silly prices.
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| Author: | Nubs_Select | | Posted: | Apr 5, 2023 11:36 | | Subject: | Re: Ummmm.... | | Viewed: | 54 times | | Topic: | Technical Issues | |
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| In Buying, iprice writes:
| | 4 items.
How much is the postage?
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Inflation has been rough lately
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| Author: | iprice | | Posted: | Apr 5, 2023 11:15 | | Subject: | Re: Ummmm.... | | Viewed: | 50 times | | Topic: | Technical Issues | |
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| In Buying, SylvainLS writes:
| | In Buying, iprice writes:
| | 4 items.
How much is the postage?
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€2000
Sending by private courrier, in a suitcase handcuffed to the courrier
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LOL. For that price, I'd want his wife to accompany him too!
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| Author: | SylvainLS | | Posted: | Apr 5, 2023 10:57 | | Subject: | Re: Ummmm.... | | Viewed: | 51 times | | Topic: | Technical Issues | |
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| In Buying, iprice writes:
| | 4 items.
How much is the postage?
|
€2000
Sending by private courrier, in a suitcase handcuffed to the courrier
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| Author: | iprice | | Posted: | Apr 5, 2023 10:47 | | Subject: | Ummmm.... | | Viewed: | 217 times | | Topic: | Technical Issues | |
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| 4 items.
How much is the postage?
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| Author: | stevetq2 | | Posted: | Apr 5, 2023 10:06 | | Subject: | Re: Refund Not Working | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| I kept trying and eventually it worked, is this due to a timeout issue, although
when it didn't work the message came up almost immediately.
In Technical Issues, stevetq2 writes:
| | Hi
I tried to refund a buyer that I'd completed the order on but the package
was returned to me 3 weeks later by Royal Mail and the buyer requested a refund,
however when clicking the 'issue refund' link on that order a page came
up saying 'this site can't be reached'.
Anyone got any ideas?
Thanks
Regards
Steve
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| Author: | stevetq2 | | Posted: | Apr 5, 2023 10:01 | | Subject: | Refund Not Working | | Viewed: | 71 times | | Topic: | Technical Issues | |
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| Hi
I tried to refund a buyer that I'd completed the order on but the package
was returned to me 3 weeks later by Royal Mail and the buyer requested a refund,
however when clicking the 'issue refund' link on that order a page came
up saying 'this site can't be reached'.
Anyone got any ideas?
Thanks
Regards
Steve
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