BrickLink Discussion Forum

In Designer Program, cucflek_ writes:

[…] And why you want to deliver all 10 000?

Because the preorders were made according to the rules and legally binding.

You should delivered max 3 pcs per order. so we can have 2nd round like others
builds!

It would be illegal to cancel lawful orders to put the product back on the market.

Author:

SylvainLS

Posted:

Jul 10, 2021 10:21

Subject:

Re: Free Polybags

Viewed:

41 times

Topic:

Sales

In Sales, tjb01527 writes:

Hi, for each £20 you spend in my shop this week, I will give you a free 5004408
“Star Wars Rebel A wing pilot.

Two messages… so buyer gets two polybags?

Author:

SylvainLS

Posted:

Jul 10, 2021 07:35

Subject:

Re: Why would I sell sets any more?

Viewed:

63 times

Topic:

In Selling, cosmicray writes:

[…]

Philistines! To the stocks!

or guillotine as the case may be.

Can I interest you in some nice freshly knitted LEGO caps ?

Phrygian caps only, to go with the guillotine

Author:

SylvainLS

Posted:

Jul 9, 2021 16:47

Subject:

Re: These prints are the same

Viewed:

37 times

Topic:

Catalog Requests

In Catalog Requests, randyf writes:

[…]
And both submitted by the same individual, also. Shame on them.

I noticed an awful pattern: the only ones who make mistakes are the ones who
submit!

(Been there (not often), done that (too often).)

Author:

SylvainLS

Posted:

Jul 9, 2021 16:42

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

62 times

Topic:

In Designer Program, yorbrick writes:

[…]
If you want to make a castle bigger you can always buy more parts on a site like
.... bricklink.

Ah! So you confess at last: You’re in on the Cabal, to sell your parts!

Author:

SylvainLS

Posted:

Jul 9, 2021 16:41

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

54 times

Topic:

In Designer Program, wettfink writes:

In Designer Program, yorbrick writes:

Is that meant to be a joke, or have you confused North and South Korea?

I did. South Korea. Awkward.

Ah, that explains why my joke didn’t catch

Author:

SylvainLS

Posted:

Jul 9, 2021 16:20

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

74 times

Topic:

In Designer Program, wettfink writes:

[…]
FAQ:
"We have also allocated stock for the various LEGO.com regions to ensure stock
availability everywhere. The stock allocation was done according to ADP purchases."

Well, I hope it wasn’t strictly according to ADP purchases: many didn’t participate
in ADP because of import taxes / shipping unknowns.
(Not even considering the under-representation of some countries on BL.)

We don't know how many per country.
Take a look at the Kakapo. You'll see there are still sets left to purchase
in North Korea.

You know about a good VPN there?

Author:

SylvainLS

Posted:

Jul 9, 2021 15:13

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

63 times

Topic:

In Buying, airblaster82 writes:

this does not explain why when I tried to order only around 3500 sets had been
sold, but the item was "sold out in your country" (germany)...

why did that happen? it's even more frustrating knowing now that 10.000 sets
have been sold...

I don’t think the gauge was very accurate or timely. And it may even have reported
3,500 when it already should have reported 7,000 or more (you know, “glitch”).

Author:

SylvainLS

Posted:

Jul 9, 2021 15:07

Subject:

Re: Why would I sell sets any more?

Viewed:

81 times

Topic:

In Selling, peregrinator writes:

[…]
Speaking only for myself, I would not want to buy

928-1 (Inv) Galaxy Explorer
318 Parts, 4 Minifigures, 1979
Sets: Space: Classic Space

but rather, buy the parts that would allow me to complete it, even if some of
the colors are "off" or even completely different (my daughter wanted a white
one!).

Philistines! To the stocks!

Author:

SylvainLS

Posted:

Jul 9, 2021 14:41

Subject:

Re: Why are there no Pirate themed Designs?

Viewed:

43 times

Topic:

In Designer Program, mr_phes writes:

[…]
So my answer isn't very good unless there some kind of double standard.

You need to go back to how the sets were selected:

“Who will be invited?
Select designers whose project(s) acquired 10,000 votes on LEGO Ideas, but were
not approved for production, will be invited to participate in this Designer
Program. Unfortunately, IP-based designs will not be eligible for the Designer
Program, in addition to a few other projects that we know we unfortunately can’t
realize. The LEGO Ideas team will first contact the designers from January, and
then the BrickLink team will proceed with the onboarding process for participating
designers.”
https://www.bricklink.com/v2/community/newsview.page?msgid=1239834

So, there’s several possible reasons:
1. IP,
2. can’t be realized,
3. the designer didn’t agree,
4. the designer couldn’t agree (as belatedly happened with one designer).

To which we can add:
5. they couldn’t invite 40 or 50 designs,
6. and, obviously, the Anti-pirate Faction OverLords.

That’s a question that could have been asked as soon as the project were revealed
in March. It might have been too. But I think the answer was / would be the
same vague answer TLG makes for Ideas.
(They don’t want to give specific reasons when they can because there are times
when they can’t and it would be unfair, and the reasons aren’t always very nice
to the designers.)

Author:

SylvainLS

Posted:

Jul 9, 2021 14:26

Subject:

Re: These prints are the same

Viewed:

47 times

Topic:

Catalog Requests

In Catalog Requests, jennnifer writes:

3626cpb2480 Minifigure, Head Dual Sided Female, Dark Tan Eyebrows, Nougat Lips, Smile / Surprised Open Round Mouth with Top Teeth Pattern - Hollow Stud
Parts: Minifigure, Head

[P=3626cpb2804]

Funny coincidence: the digits are the same 2480 | 2804, it just seems like the
4 was misplaced

Macros are one of the best parts of our Forum!

Author:

SylvainLS

Posted:

Jul 9, 2021 13:44

Subject:

Re: If someone pays by bank transfer

Viewed:

39 times

Topic:

In Payment Methods, Grosoleil writes:

If someone pays by bank transfer Hoe do I set the status to paid? How does BrickLink
collects the taxes back to me?

For now, BL can only collect taxes with Onsite payment methods (PayPal Onsite
& Stripe).

BL doesn’t propose other payment methods to your buyers if there’s taxes to be
collected.

That means:
— most US buyers: always,
— UK buyers: if the amount is under £135,
— EU buyers: if the amount is under €150 and they are not VAT-registered on BL.

So your buyers shouldn’t be able to choose any other way.

If they still want to pay you, or do pay you, another way, then you should refuse
/ refund and ask them to use the onsite method, or cancel.

Author:

SylvainLS

Posted:

Jul 9, 2021 11:53

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

56 times

Topic:

In Designer Program, randyipp writes:

All silliness aside I am personally thrilled with the program. I mean how often
do you see a company figure out a way to reward their dedicated fans with something
that they weren't going to release. Even with the hundreds of complaints
there are probably thousands of people excited about this program, I am one of
those.

It’s more than probable: for starters, there’s the thousands happy people who
could preorder what they wanted.

(And before anyone start personal attacks: I didn’t order any.)

Author:

SylvainLS

Posted:

Jul 9, 2021 11:42

Subject:

Re: Part 4228 trans clear

Viewed:

37 times

Topic:

Catalog Identification

In Catalog Identification, maxx3001 writes:

In Catalog Identification, Brickych writes:

I have this part

4228 Slope, Inverted 33 5 x 6 x 2
Parts: Slope, Inverted

in trans clear.

Where did it come from? Not in the catalog.

Could be a LEGOland part, made for the LEGO builders.

A picture might help.

Or, instead of the usual yellowed Trans-Clear, an extremely rare cleared Trans-Yellow

Author:

SylvainLS

Posted:

Jul 9, 2021 09:06

Subject:

Re: Bricklink Part Out feature

Viewed:

47 times

Topic:

Problem

In Problem, calsbricks writes:

[…] Due to the recent changes to the catalogue
surrounding minifig to minifigure this has become laborious (Minifig images and
price information will not load into Brickstock). […]

Hmm, are you sure it’s not because BrickLink ditched insecure TLS 1.0 on its
servers and BrickStock has not been updated in a while and is thus unable to
use TLS 1.2 or 1.3?

Author:

SylvainLS

Posted:

Jul 9, 2021 07:40

Subject:

Re: Who pays for shipping with refund?

Viewed:

42 times

Topic:

In Problem Order, DeOverheid writes:

[…]
I do not feel the need to prove much.

Sorry, my tone was harsher than intended.
But the purpose wasn’t for you to actually prove anything but to make you realize
that it’s neither obvious nor their task for a buyer to check whether your shop
is a business that is registered, incorporated, or what not, or an individual
who’s dumping a dozen of sets and will be gone, or anything in between (a side-business
that doesn’t need to be registered but whose profits need to be declared as such,
or a side-business that’s below all registration and declaration thresholds,
etc.).
A lot of small stores hide behind the term “hobby-seller” while clearly being
professionals (e.g. buying with the sole purpose of reselling).
There might also be sellers that are on multiple platforms and sell different
products and LEGO & BL is just a small part of what they do, so they appear small
here but are not.
BL doesn’t make a difference.
A buyer simply can’t know.

Author:

SylvainLS

Posted:

Jul 8, 2021 16:35

Subject:

Re: Change payment method after placing order?

Viewed:

22 times

Topic:

In Help, klausunion writes:

THANK YOU so much for this info! The order is indeed over that amount. I was
starting to get a migraine trying to figure out what I did wrong 🙃

Sorry I didn’t think about the conditions before: I should have told about them
in my first message and it would have been less complicated.

Author:

SylvainLS

Posted:

Jul 8, 2021 16:25

Subject:

Re: Change payment method after placing order?

Viewed:

18 times

Topic:

In Help, klausunion writes:

They are from Denmark, so I guess not Part of the eu? I don't have an ioss
link, and there is no VAT on on the order summary page. But I am still unable
to print the postage slip without the ioss info, which I can't find. And
don't worry about offending me, I am ignorant on international shipping.
😀

No, Denmark is in EU.

So there’s two possibilities for them not having to pay VAT and you not having
an IOSS:

1. The amount is above €150 (ca. $180). That means the buyer will pay on delivery
(and there will be a fee and duty to pay too).

2. They are a VAT-registered business and BL knows that.

(Well, there’s a third possibility: a glitch in BL… but that never happens, right?)

If it’s one of those, then you don’t need the IOSS, the VAT is the responsibility
of the buyer.

Author:

SylvainLS

Posted:

Jul 8, 2021 16:06

Subject:

Re: Change payment method after placing order?

Viewed:

23 times

Topic:

In Help, klausunion writes:

They ordered July 2. Now they have paid onsite but still i can't find the
ioss number. I thought bricklink generates a email with that info once the order
is paid?

Yes, and there should be a link in the order’s details page too:
https://www.bricklink.com/help.asp?helpID=2517#ioss

Er, no offence but, are you sure they are in EU? (E.g. Switzerland & Norway
are not in EU.)
I’m asking because they shouldn’t have been able to choose PayPal offsite.

Also check that there’s a VAT line in the details and a VAT column in the summary:
https://www.bricklink.com/help.asp?helpID=2517#instructions

Author:

SylvainLS

Posted:

Jul 8, 2021 15:40

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

64 times

Topic:

In Designer Program, popsicle writes:

[…]

Family isn’t only about DNA.

Uncharacteristically profound, Sylvain!

So you mean I’m usually shallow?

Not disagreeing with yorbrick's input, but I really like how it fits on you,
Sylvain. More Gallic as it were

I’d say I’m clueless as to what’s supposed to mean but I wouldn’t want to infringe
on someone else’s IP.

Author:

SylvainLS

Posted:

Jul 8, 2021 15:39

Subject:

Re: Change payment method after placing order?

Viewed:

24 times

Topic:

In Help, klausunion writes:

[…]
I noticed that for payment method they selected 'paypal'
vs. 'paypal (onsite)'. […]

How did that happen? Did they order before July 1st?

Author:

SylvainLS

Posted:

Jul 8, 2021 14:57

Subject:

Re: UK to Non-UK Shipment Custom Forms

Viewed:

46 times

Topic:

In Shipping, Legopixie writes:

[…]
(Post Office suggested adding in the VAT registration box or just writing onto
the package - both incorrect)

The latter is indeed not to do but the former is what BL says here: https://www.bricklink.com/help.asp?helpID=2517#ioss

(And yes, that seems contradictory as the CN-22 is sticked to the package….)

[…]
So does this mean it is acceptable for UK sellers to add

IOSS BRICKLINK

It would if BrickLink was in the short list of known marketplaces with eBay et
al.

Author:

SylvainLS

Posted:

Jul 8, 2021 14:43

Subject:

Re: Who pays for shipping with refund?

Viewed:

53 times

Topic:

In Problem Order, DeOverheid writes:

In Problem Order, SylvainLS writes:

In Problem Order, brac.brick writes:

[…]
I would say that it really depends on why the buyer is returning .

That’s not a factor in EU consumer law: the buyer has up to 14 full days¹ after
reception to return “with no questions asked.”

This is not fully correct, 1st I am not a retailer,

Prove it.

I believe you are.
You even say it yourself: “whose hobby outgrown the hobby phase.”
You’ve a store on a marketplace that doesn’t differentiate pro and less pro sellers.
A casual buyer can’t have to make calculations to know whether you are above
some turnover or profit threshold or if you filled some form they don’t even
know about because they are from another country.

second I would think all
orders on bricklink could fall under "bespoke items" but this is debatable but
third, EU laws states that "Retailers are allowed though to ask for a return
fee." See: https://ecommercenews.eu/online-returns-in-europe/ (not a real source
but I am no lawyer).

Nice of you to cut the part where I told exactly that plus the important provision
that you can’t ask anything that isn’t in your terms BEFORE the sale.

You can still try to reach an agreement with your buyer but, legally: if you
didn’t say anything, you pay everything, period.

But you do make a valid point.

Author:

SylvainLS

Posted:

Jul 8, 2021 14:11

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

68 times

Topic:

In Buying, yorbrick writes:

And only allow 1 account per family, that way you can't get your brother
and sister and mom and dad and aunt and uncle and cousins and grandparents and
2cd cousins and 3rd cousins to buy sets for you.

What do you propose? Submitting DNA samples as proof you are not related to another
account holder?

Family isn’t only about DNA.

Author:

SylvainLS

Posted:

Jul 8, 2021 13:39

Subject:

Re: Problem identifying a part

Viewed:

33 times

Topic:

In Help, Gandalf68 writes:

In Help, spacecaptain writes:

In Help, Gandalf68 writes:

Can someone identify the gear-like part in the center please ?

Can you post another angle?

Unfortunately i don't have a better angle : i'm trying to retro-engineer
a model and i have only a few pictures of it

Here's a couple more but we don't see much

With only the first picture, I’d have thought maybe a tyre… but not with the
other pics.

The teeth don’t look like standard LEGO gear teeth to me: smaller.

How does it connect with the rest? Does it engage with another gear?

Author:

SylvainLS

Posted:

Jul 8, 2021 12:23

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

56 times

Topic:

https://www.brickfanatics.com/lego-designer-says-creator-3-in-1-is-the-new-home-of-retro-themes/

In Designer Program, psusaxman2000 writes:

In Designer Program, sab04 writes:

Dear Team,

The simple way to fix this inconvenient is launching the castle theme, new wave
of sets, new factions, minifigures, castles, forestmen etc and we all the fans
would be happy, nobody will complain about it and you will obtain too much profits
than what you are actually receiving with a single and limited set.

Thanks.

After all of this, this would be the best outcome. I'm hopeful that they
return to some Castle theme in the future as well.

Author:

SylvainLS

Posted:

Jul 8, 2021 10:53

Subject:

Re: Do actual LEGO designers use Studio?

Viewed:

36 times

Topic:

LEGO products

In LEGO, yorbrick writes:

In LEGO, Manfreddyteddy writes:

Hi all,
I'm a teacher and thinking of using studio in class to teach 3D modelling
and rendering.

Just wondering, what do actual TLG Lego designers use to design their sets?
Would be good info to have for the students, couldn't find the answer readily
on the net.

Thank you,
Manny.

I think they use physical bricks. Stability and function is important and is
best tested using a real build.

According to their own words, it depends on the designers how they do it: some
use only real parts, some start with digital and check with real bricks, or only
use digital/real bricks for this or that…. (But they don’t expend on which software
they use anymore.)

I think their LDD version has more physical tests too, or its models can easily
be used by the “physical test team” (or whatever it’s called) to check for stability
and stress in their software.

Besides, TLG has to use a digital build somewhere during production because of
the instructions. They are not hand drawn anymore

Author:

SylvainLS

Posted:

Jul 8, 2021 10:15

Subject:

Re: Studio 2.0 question.

Viewed:

26 times

Topic:

Related Software

In Designer Program, NoIdeaForAName writes:

Sorry didn't know if the is in the right category

But i have a question about the parts available in the bricklink Studio 2.0.
Currently i have version 2.2.6 (1) installed, but when do we get more parts like
toa metru torsos,toa nuva armors, inika chest armors, inika shoulder armors and
more pieces like piraka arms and legs?

The last update added a lot of toa nuva masks.

The dedicated forum for Studio and PartDesigner is https://forum.bricklink.com/
(hover over the red Studio icon on every page, then click “Studio Forum”).

Please search the forum for your question before posting a new one.
There’s an index of known bugs and suggestions that you can browse first: https://forum.bricklink.com/viewtopic.php?f=4&t=5579

There’s a thread, aptly named “Studio Parts,” to ask for parts: https://forum.bricklink.com/viewforum.php?f=6
And there’s a nice “I can’t find this part” FAQ https://forum.bricklink.com/viewtopic.php?f=6&t=6368

Author:

SylvainLS

Posted:

Jul 8, 2021 10:13

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

45 times

Topic:

In Designer Program, wettfink writes:

[…]
Yeah, that it's a logistical challenge is clear. Some people seem to forget
that TLG produce a handful of other products made from hundreds of different
parts.

Make that hundreds (700-800) of other products from thousands (about
10,000) of different parts

I thought you knew specifics about this particular production process.

Author:

SylvainLS

Posted:

Jul 8, 2021 09:49

Subject:

Re: Do actual LEGO designers use Studio?

Viewed:

34 times

Topic:

LEGO products

In LEGO, Manfreddyteddy writes:

AFAIK, they still have a professional/in-house version of LDD. I don’t watch
every video they make with Designers about their sets but I haven’t seen LDD
in a while either, so it may be outdated info.

I’ve seen shots of Studio from affiliates though (professional designers “vetted”
by LEGO but not “working for” LEGO).

Author:

SylvainLS

Posted:

Jul 8, 2021 09:43

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

46 times

Topic:

In Designer Program, peregrinator writes:

In Designer Program, SylvainLS writes:.

That’s why I understand there’s only one delivery in June, not 5,000 in January
and then 5,000 in June as some others (mis)understood.

Seems pretty clear that only the additional 5K are shipping in June:

"Since we are doubling the production run, the additional 5,000 sets for Round
1 will be shipped in June 2022, as opposed to January 2022. This will also delay
the release of Rounds 2 & 3. The final plan for this will be communicated at
a later stage."

Yep, seems I’m the one who misunderstood

Author:

SylvainLS

Posted:

Jul 8, 2021 09:43

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

51 times

Topic:

In Designer Program, wettfink writes:

In Designer Program, SylvainLS writes:

It’s LEGO that will produce & pack the sets this time, not BrickLink in its warehouse
like the very first ADP.

That’s why I understand there’s only one delivery in June, not 5,000 in January
and then 5,000 in June as some others (mis)understood.

I think so too but do you have a source for that?

Nothing, I just trusted the memory of what I read (too) late last night instead
of checking the message.

"Since we are doubling the production run, the additional 5,000 sets for Round
1 will be shipped in June 2022, as opposed to January 2022."
The wording is clear. The first batch will not be affected. Makes sense considering
storage costs.

So, they are splitting the production run / adding another one for June, and
that moves the other rounds too.
Actually, considering what we know of how it works in LEGO factories (that is,
very not much

), it can make as much sense as moving the whole run.
I wouldn’t want to be the one managing TLG’s production runs (and no one else
would either, so we’re all safe

Author:

SylvainLS

Posted:

Jul 8, 2021 09:17

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

66 times

Topic:

In Designer Program, wettfink writes:

In Designer Program, psusaxman2000 writes:

It's still not an official LEGO release set so it will never have the same production scale.
Different labor, different process, just using TLG for shipping.

Do you know that for sure? I just assumed they'd use the existing Lego production
infrastructure to produce these this time around. It's all part of TLG. It
would make sense.

It’s LEGO that will produce & pack the sets this time, not BrickLink in its warehouse
like the very first ADP.

That’s why they need to fit the production runs between their other sets, including
the production of the needed elements.
That’s why I understand there’s only one delivery in June, not 5,000 in January
and then 5,000 in June as some others (mis)understood.

Author:

SylvainLS

Posted:

Jul 8, 2021 08:37

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

62 times

Topic:

In Announce, Shintaku writes:

[…]
You get the money IN ADVANCE. […]

No, they don’t. They get promises of money. The money is only exchanged when
the set is sent.

Author:

SylvainLS

Posted:

Jul 8, 2021 08:06

Subject:

Re: For those interested in the natural world

Viewed:

28 times

Topic:

Off Topic

In Off Topic, Stuart9 writes:

Read many an article on those who thought they knew and ended up killing themselves,
others or needing transplants, not worth the risk.

The destroying angel being a terrible way to go.

It reminds me of the joke:

A compasionate mortician talks to a lady burying her husband and learns it’s
the third one.
— Oh, that’s terrible, and they all died?
— Yes, the first one died of mushroom poisining.
— Terrible, terrible. And the second one?
— Mushroom poisoning too.
— Oh my, oh my. And this one too?
— No, this one fell in the stairs… He didn’t like mushrooms.

Author:

SylvainLS

Posted:

Jul 8, 2021 07:46

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

57 times

Topic:

In Designer Program, bentolsky writes:

I totally understand the need to delay delivery on the additional sets. However,
for those of us who ordered the castle, when will we receive it? How are we supposed
to know if we are in the first 5000 or the second 5000?

As I read it, every set will be made/sent in June.

Author:

SylvainLS

Posted:

Jul 8, 2021 07:45

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

45 times

Topic:

In Designer Program, LukaMull writes:

I had issue with shipping cost, here on bricklink it said free shipping to Czech
republic with Pursuit of flight set, but when ordered from lego.com shipping
cost was added. Thank you for answering.

You need to contact LEGO Consumer & Shopper Engagement:
https://www.bricklink.com/message.asp?ID=1278692

Author:

SylvainLS

Posted:

Jul 8, 2021 07:38

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

57 times

Topic:

In Designer Program, gideon84 writes:

[…]
I feel that it’s a fair change, but not the most ideal one. Personally I think
they should just open it up and sell as many as people order before each round
ends AND make each order NON-Refundable,

That last’s illegal in EU (and undoubtedly elsewhere).

Author:

SylvainLS

Posted:

Jul 8, 2021 07:33

Subject:

Re: BrickLink Designer Program Round 1

Viewed:

54 times

Topic:

In Designer Program, Elberik writes:

So the scalpers get to keep their sets and those of us who didn't camp-out
on the site are just left out in the cold. Great. Fantastic.

How are you sure they are scalpers? Impugning motives?

Author:

SylvainLS

Posted:

Jul 8, 2021 07:26

Subject:

Re: Who pays for shipping with refund?

Viewed:

57 times

Topic:

In Problem Order, brac.brick writes:

[…]
I would say that it really depends on why the buyer is returning .

That’s not a factor in EU consumer law: the buyer has up to 14 full days¹ after
reception to return “with no questions asked.”
(¹ or even a bit more if there’s bank hollydays…)

If the seller hasn’t said anything in their terms _prior to the sale_ about returns,
they have to pay both return shippings and refund the entire order.

What the seller can write is that the buyer has to pay return shipping, or even
that the refund won’t be complete depending on the state of the returned items.
The only orders that are not refundable at all are “bespoke orders” (I don’t
know whether parts order on BL are bespoke orders or not).

But again, that has to be in the terms _before_ the sale. Not an afterthought.

You can look at LEGO’s own terms for Bricks & Pieces in your country for an example.

Author:

SylvainLS

Posted:

Jul 8, 2021 07:17

Subject:

Re: consolidating wanted lists

Viewed:

21 times

Topic:

In Help, LeeGo73 writes:

Yes.

1) create a new wanted list 'consolidated'
2) go to your first wanted list, select all items (checkbox next to 'image'

and copy to the consolidated wanted list
3) repeat step 2 for each wanted list

Won’t work if you have the same lot in two WLs: the lots won’t be consolidated
and BL will say “onyl one item + color combination allowed” or something like
that.

Now, if you want to buy more than one WL, it’s easy: on the Buy page, on the
left, select more than one WL.
(You can also use the “Wanted Items” tab and select individual items to buy from
your WLs.)

Author:

SylvainLS

Posted:

Jul 7, 2021 19:58

Subject:

Re: Problems Upload BrickLink XML format

Viewed:

26 times

Topic:

Technical Issues

In Technical Issues, luculentpanda97 writes:

Hello Im trying uploading the XML format in the website following the instructions
and I got a NULL Error message, how can I solve this? regards

Condition can be N (for New) or U (for Used) or absent (any), not X.

Author:

SylvainLS

Posted:

Jul 7, 2021 12:50

Subject:

Re: Inventory Change Request for Set 6061-1

Viewed:

25 times

Topic:

Inventories Requests

In Inventories Requests, normann1974 writes:

I'm pretty certain 4491b was introduced in 1991 or 1992. Therefore I don't
think it was ever included in set 6061 or in any other castle set released in
1984.

I agree. I had castle sets up to (and including) 1987 releases in my childhood
collection, and I believe I never saw a double-clip saddle then.

None in my collection either (up to 1988 with 6085-1).

Author:

SylvainLS

Posted:

Jul 7, 2021 12:29

Subject:

Re: create personal inventory with Bricklink code

Viewed:

38 times

Topic:

Inventories

In Inventories, hugopeor writes:

Hi
I want to ask if there is a tool o a way to create my inventory, with my personal
lego collection (a catalog with the Bricklink codes)

It is not to put on sale, just to have personal trakcing about what I have, what
can I built, and the future updates what I will purchase

thanks in advance

You may “upgrade” to a seller account but leave your store closed and not submit
to the New Seller process.

But BL’s inventory tools are not really aimed at buyers / collectors.

You may prefer the https://rebrickable.com website or the BrickStore application.

Author:

SylvainLS

Posted:

Jul 7, 2021 12:26

Subject:

Re: BrickLink and the new EU VAT e-commerce rules

Viewed:

79 times

Topic:

In Administrative, Stellar writes:

[…]
"BrickLink will not collect VAT if the buyer is VAT registered and provides their
valid VAT number (in these cases, the VAT registered buyer will be responsible
to account for VAT)."

Ah, I knew I read the direct sentence somewhere but couldn’t find it again.

Well... I'm VAT registered and verified in the management tab in my Bricklink
store settings...

So this is also something not implemented...?

Implemented the BrickLink way

PD: Or if I place the order the VAT amount will disappear?

Ooh, a derring-do

Author:

SylvainLS

Posted:

Jul 7, 2021 12:04

Subject:

Re: BrickLink and the new EU VAT e-commerce rules

Viewed:

46 times

Topic:

In Administrative, Stellar writes:

[…]
So... as a Business I can't buy anything for less than 150€ and reclaim that
VAT...?

As I understand it, as a business, you give BL your VAT-ID and you don’t pay
that VAT: read “en creux” (indirectly) the questions 10 and 11 on https://www.bricklink.com/help.asp?helpID=2518
“private buyers”
“non-VAT registered sellers in EU”

Author:

SylvainLS

Posted:

Jul 7, 2021 10:28

Subject:

Re: issues.....and I managed to bag 4 of the 5!!!

Viewed:

63 times

Topic:

In Designer Program, gideon84 writes:

[…]
As for printing instructions for extra 5,000 sets and the certificates, that’s
a small task for TLG if they want to do it. Remember, this is a multi Billion
dollar company we’re talking about here. Sure, the proceeds from the instructions
will be a drop in the bucket for them, but that also saves them having to make
extra sets to meet the demand and appease people who did not get the sets and
stop their complaints.

Methinks that if TLG went the electronic only way, it’s because they have good
reasons (I’m guessing mainly time related reasons but that doesn’t change anything
for what you want).

Author:

SylvainLS

Posted:

Jul 7, 2021 08:27

Subject:

Re: Cant make a purchase

Viewed:

44 times

Topic:

Technical Issues

In Technical Issues, normanty24 writes:

New to this, Is anyone having techical issues with making a purchase? when I
try to to make a purchase and go to cart everything halts, cannot get past the
order summary. Does not matter which seller or sellers I select, program does
not crash it just sits at the same point and will not proceed, don't get
to enter shipping address or payment details. Any ideas?

The process should be:
1. go to cart, click Proceed to checkout,
2. terms, read them then click Agree and Continue,
3. payment method, choose then click Select and Continue,
4. check address, modify (or not), then click Place order.

The buttons are always big and green and on the right.

So, what do you see exactly? What’s written in the Order summary on the right
of the list of items?

Author:

SylvainLS

Posted:

Jul 7, 2021 08:17

Subject:

Re: BrickLink and the new EU VAT e-commerce rules

Viewed:

55 times

Topic:

In Administrative, helge writes:

[…]
Thanks. I assumed that it would be the same as sending to UK. Luckily I have
not had many orders from EU since July 1.

Well, I guess it was supposed to be the same but Brexit came in just before the
first vote (2017 for EU), so it ended a bit different.
Norway’s requirements should be similar (voted earlier, and implemented in April
2020 I think) but BL hasn’t done anything yet, maybe not enough sales there or
deemed less risky to take their time?

Author:

SylvainLS

Posted:

Jul 7, 2021 08:16

Subject:

Re: 2 x 4 brick in pink???? was it really made?

Viewed:

61 times

Topic:

In General, peregrinator writes:

In General, wendybrowne writes:

Hello,
question, does the plain ol 2 x 4 brick actually come in pink? I listed one in
error, someone bought it and then notified me that it was not pink, that it was
"bright Pink" cool, i refunded them and apologized for my inventory error,

but my bigger question is this, why did the system assign a picture of that
part in "pink" to the listing when "pink" is not listed in the known colors for
that part?

"Known Colors" isn't actually a list of all the colors that are "known" to
exist, but only those "known" to have appeared in a set.

To be precise: “known” = is in an inventory (set, gear…), and it’s automatically
populated from inventories.

And there are many parts
in colors that have never appeared in any set, and stores on BrickLink that specialize
in them.

Yep, and when wanting to know if a part exists, you best check that:
1. there’s a picture, preferably a photo, of the part,
2. the stores that have some are experienced and that it’s not a listing error.

Author:

SylvainLS

Posted:

Jul 7, 2021 06:46

Subject:

Re: BrickLink and the new EU VAT e-commerce rules

Viewed:

61 times

Topic:

In Administrative, helge writes:

[…]
Sorry of this has been covered before, but I have not seen it.

For selling to EU how can we document that VAT has been paid? The document that
Bricklink provides does not (unlike the similar document for UK) contain any
invoice number, VAT ID, or description of goods.

https://www.bricklink.com/help.asp?helpID=2517#ioss

You need to join the receipt to the CN22/23.
You need BL’s IOSS-VAT-ID, and you need to give it electronically to your shipping
carrier.

Thou Shall Not write the IOSS on the package… but you can write it on the CN22
that you’ll stick to the package….

And it specifically says that
"This is NOT an invoice for VAT purposes" So what is the point of that document?

This part means you can’t use it to reclaim VAT. It’s a receipt, not an invoice.

Author:

SylvainLS

Posted:

Jul 6, 2021 17:14

Subject:

Re: EV3 Motors and sensors

Viewed:

27 times

Topic:

Searching

In Searching, Jack.W11 writes:

Hello,
I am searching for EV3 Motors, bricks and sensors.
Aswell as Any powered up or power functions hubs and motors.
All for the best value

Thanks

Have you tried a Wanted List?

Author:

SylvainLS

Posted:

Jul 6, 2021 17:13

Subject:

Re: Petition to the LEGO Group

Viewed:

57 times

Topic:

In Designer Program, wildchicken13 writes:

[…]

No set ever built by anyone is a failure, period.

Except the ones that break apart after you build them.

What about the ones that break apart _while_ you build them?

Author:

SylvainLS

Posted:

Jul 6, 2021 14:52

Subject:

Re: STAR WARS - CASTLE - BIONICLE

Viewed:

35 times

Topic:

Sales

No personal information on the forum, please.
I saved your message:

In Sales, GandABricks writes:

We have a whole group of SEALED sets coming to our store over the next two weeks! Mainly consisting of Star Wars, Castle (and some Ninja), and Bionicle! All the sets are brand new, sealed, and in good condition! A lot of these sets are hard to find, and many of which we are the only USA based seller of. Why try to update our inventory each weekend, so check back for new parts and increased quantities.

If you ever have any questions, comments, or concerns, feel free to message us here on BrickLink […censored…]

Stay well,

-The G & A Bricks Team

Author:

SylvainLS

Posted:

Jul 6, 2021 12:18

Subject:

Re: Lack of Features and UI Design / Difficult

Viewed:

50 times

Topic:

In Suggestions, jennnifer writes:

[…]

Weeelll let's not be mean and take it out on the new guy. Usually it's
extremely helpful to have a pair of fresh eyes look at such things. I think this
is more an acclimatizing process where new users learn to leave their conceptions
about what is generally normal UI and functionality at the door in order not
to go crazy here

My apologies! My tone came off as way too rude. […]

I didn’t thought so… but then, I agree with your sentiment, so if anyone received
it in a bad way, I’m joining you in offering apologies m(_ _)m

Author:

SylvainLS

Posted:

Jul 6, 2021 11:47

Subject:

Re: Lack of Features and UI Design / Difficult

Viewed:

46 times

Topic:

In Suggestions, jennnifer writes:

I love when brand new people come through... look at stuff for 5 minutes, and
then decide they know everything they need to know.

Really, the site is built on ASP, a really old language? No way! I bet none of
the owners, developers, contributors, volunteers, and members had any idea. Now
we can fix it!

{Insert sarcasm emoji here}

It has a name: https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect

Sorry, just had to rant. Of course, we all want to see better design, bug fixes,
and updates where appropriate. But, if you take away my ancient-looking really
awesome Forum, we are going to have some words.

Jen

Where can I buy tickets?
“Float like a butterfly, sting like a bee.”

Author:

SylvainLS

Posted:

Jul 6, 2021 07:55

Subject:

Re: Lego Images?

Viewed:

46 times

Topic:

Searching

In Searching, Admin_Russell writes:

[…]

Well, there’s this: https://help.bricklink.com/hc/en-us/articles/360035979134-Can-I-use-BrickLink-Catalog-images-on-an-external-site-

Thanks, SylvainLS! I didn't want to use something without confirming first,
and I greatly appreciate the link you sent!

That help section is misleading and will be changed shortly. The contributors
own the rights to the images on BrickLink and the images may not be used by other
members without the consent of the owner.

Oh, sorry for pointing to a misleading text.

What about Fair Use for (nonprofit?) educational purposes?

Author:

SylvainLS

Posted:

Jul 5, 2021 17:48

Subject:

Re: Lego Images?

Viewed:

76 times

Topic:

Searching

In Searching, molten.brick writes:

In all honesty - if you can create your own image of an element, you should do
so, if not then I would assume no issue with using any other publicly available
image.

You should always assume the opposite: it’s not because you can view it / download
it that you can use it, that’s copyright 101.

In Searching, Lego_Bric writes:

I am going to be teaching a Lego class and want to create some informational
handouts for students that contain Lego images like individual bricks and minifigs
for a fun visual element. Can I use images from the BrickLink catalog? I don't
want to infringe on anyone's copyright. What are my options? Thanks!

Well, there’s this: https://help.bricklink.com/hc/en-us/articles/360035979134-Can-I-use-BrickLink-Catalog-images-on-an-external-site-

Author:

SylvainLS

Posted:

Jul 5, 2021 17:29

Subject:

Re: selling incomplete lego sets and lego parts

Viewed:

36 times

Topic:

In Selling, molten.brick writes:

Can you trade with a zero feedback?

There needs to be at least one seller in a trade: it’s an agremment between seller
and buyer that the payemnt is “in kind” but there needs to be a (valued) sale
on BL so that BL take its fees and the Price Guide be updated.

That’s also more and more difficult to do with taxes obligations as payment methods
can only be with money and onsite, so you can’t arrange the actual payment to
be in kind without also paying (and be refunded the item share when the seller
receives the trade).

IOW, with a taxable buyer, it would go like this:
— seller and buyer agree,
— buyer pays with PayPal, so BL can collect taxes from the buyer,
— seller sends items,
— buyer sends items,
— seller receive items and refund, out of BL, the price of the items (but not
the tax).

Author:

SylvainLS

Posted:

Jul 5, 2021 16:31

Subject:

Re: NEW OPENING VERONA BRICK

Viewed:

33 times

Topic:

Sales

In Sales, molten.brick writes:

The devil is in the detail..

I thought it was in Tasmania….

Author:

SylvainLS

Posted:

Jul 5, 2021 14:20

Subject:

Re: Orders outside EU only with Pay Pal?

Viewed:

33 times

Topic:

In Selling, cosmicray writes:

In Selling, SylvainLS writes:

So BL needs to be able to make the buyer pay (not you) and directly (not through
you) and to link the payment to the order. And that means PayPal on-site or
Stripe… with their fees.

Or BL gets creative, and gives the seller's the option to remit the
amounts to BL for offsite payments. […]

I don’t think it’s about creativity, I think it’s about legality: the seller
can’t legally charge & collect the tax, even temporarily.

Or it’s just about trust, as it’s BL that’s liable for the tax collection.

Author:

SylvainLS

Posted:

Jul 5, 2021 13:52

Subject:

Re: Bricklink layout like Stud.io forum software?

Viewed:

25 times

Topic:

In Suggestions, jennnifer writes:

[…]
Aside from being able
to ping someone (which is a feature that needs a great deal of moderation),

That, and any notification (thread has changed, PM received…) don’t work on the
Studio forum anyway.

I don't think it is lacking for those that know how to use it.

Jen

Author:

SylvainLS

Posted:

Jul 5, 2021 12:26

Subject:

Re: Are you even serious Bricklink?

Viewed:

93 times

Topic:

In Designer Program, jbricks writes:

To be fair,

There is still 1 left that can be pre-ordered.

Well, when I said that Saturday, I’ve been answered that it was also sold out
for US and UK buyers (at least).

Furthermore there could and should be more info then just on a socialmediapage.

Hmm, I wonder where that info could be placed: BL’s front page is already full….

Author:

SylvainLS

Posted:

Jul 5, 2021 11:14

Subject:

Re: Should a buyer request a cancellation when ?

Viewed:

50 times

Topic:

Problem

In Problem, TeeBoxLu writes:

... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.

If you haven’t received any invoice nor communication for 7 days, you can start
an NRS.
https://www.bricklink.com/help.asp?helpID=1111

And two weeks later you’ll be able to cancel the order (that is, yourself, as
a buyer, otherwise you’d need the seller to do something and, obviously, they’re
not doing anything so it’d take longer (eternity?) for the order to be cancelled).

Author:

SylvainLS

Posted:

Jul 5, 2021 07:39

Subject:

Re: Wanted list estimate cost

Viewed:

28 times

Topic:

In Help, SylvainLS writes:

[…]
I think there was a suggestion about that….

I’m not taking much risk saying that: BL suggestions are like the ancient Greek
philosophers: all the opinions & ideas and their opposites are already there

Author:

SylvainLS

Posted:

Jul 5, 2021 07:36

Subject:

Re: Wanted list estimate cost

Viewed:

31 times

Topic:

In Help, Yogi_007 writes:

Hi All,

I have never needed this before but is there a way to get an estimated cost for
the average sale price of parts directly from a wanted list ? i.e from an uploaded
wanted list

Studio has this function but not in wanted lists that I am aware of. Happy to
be wrong if Ive missed it.

I know about easy buy. However, this doesnt give me an average price but rather
a price based on one or multiple shops using the highest availability.

Thanks in advance

Yogi

Well, you can set the Max price field to the Price Guide (for sale or 6 months
average)… but there’s not function to add all the Max price fields (and multiply
by wanted quantity).

I think there was a suggestion about that….

Author:

SylvainLS

Posted:

Jul 5, 2021 07:27

Subject:

Re: Bricklink layout like Stud.io forum software?

Viewed:

31 times

Topic:

In Suggestions, hpoort writes:

In Suggestions, BorgMan writes:

Hey guys,

This has been bugging me for a while. Every time I look at the Bricklink Community,
I keep thinking "woah, all those posts in such a cluttered UX... not sure where
I'd start" and then decide not to post. I mean, it took me a little while
to actually get to the forum index, organised in a way I've seen with other
boards. But then I hit a topic (like this one, [Suggestions]) and get thrown
back to the unorganized, plain text hierarchy. Is there no way for us to implement
the same software that runs the Stud.io forums? Why even two separate forums
running separate software? I mean, I think it has to do with Bricklink and Stud.io
being two separate legal entities, but still, it feels weird and counter intuitive.
It's the second decade of the 21st century, why the outdated look and feel?

Because the look and feel that you call 'outdated' actually is much more
informative, useful and compact than the newer interfaces.

Yep, think of it as a mailing list or a newsgroup and you’ll undestand how it
works.

Also, Bricklink is
slowly migrating from the classic look to a newer, but change is slow.
When you compare the Studio forum and this one, it is actually the Studio forum
that is rubbish, with broken search and contact functions and a near total lack
of tools for the administrators to work with. It is a 'temporary' add
on for a separate team.

The development teams of Bricklink and Studio are separate (different technology,
different goals), but this has nothing to do with anything like legal entities.

As for the Bricklink forum: you can tweak a lot. It has some nice, well appreciated
features, lie the tree view and the macro tags.

And the integration with catalogue tools (change requests…).

Author:

SylvainLS

Posted:

Jul 5, 2021 05:37

Subject:

Re: IOSS no

Viewed:

40 times

Topic:

In Shipping, alanregister writes:

In Shipping, SylvainLS writes:

In Shipping, alanregister writes:

I have an order from UK to EU. The Download receipt/IOSS no does not appear in
the order summary. I am opted in to on site payments. Anybody have any ideas?

Has the order been paid correctly: through PayPal Onsite, not off-site?

If not, the VAT was not paid to BL and therefore BL won’t give you their IOSS
(and the order shouldn’t proceed).

You are quite correct. Thankyou. Looking at my Paypal account I received the
VAT amount as well. The buyer said the BrickLink payment link did not work and
paid directly through Paypal. I am not sure what is best to do in this situation.

Well, the only solution is to refund and ask the buyer to pay again with onsite…
or cancel.
Otherwise, you (both seller and buyer) are stuck with an order that’s overpaid,
without proof that VAT was collected, as it indeed wasn’t (the amount the buyer
overpaid you and that matches the VAT amount they should have paid to BL can’t
be VAT as you’re not allowed to collect EU VAT), and that will incur import VAT
when received.
So if you proceed: the buyer will pay VAT “again”, plus a fee, and you will have
VAT money that you had no right to collect and have no way to remit.

Methinks this will happen more and more and maybe sellers should completely remove
PayPal off-site from their payment methods and maybe change the e-mail address
associated with their PP account to prevent return buyers to use it to pay off-site.

Author:

SylvainLS

Posted:

Jul 5, 2021 04:06

Subject:

Re: VAT Refund for German Small Business

Viewed:

56 times

Topic:

In Help, Noukiton writes:

[…]
Hello together,

possibly someone here can help me briefly.

Since 1.7.2021 VAT are displayed in the invoice. Since I'm a small business
and fall out there, I wonder if there is a Refund - or whether I misunderstand
the mail from Bricklink ?

No refund.

If you’re VAT registered:
— you can have the VAT deducted from the VAT you collect, or refunded by your
governement,
— you can enter your VAT number on BL and you won’t pay it.

If you’re not VAT registered:
— you have to pay VAT, as every final buyer.

(Note that BL only collects VAT on your non-EU purchases, below €150.)

Author:

SylvainLS

Posted:

Jul 5, 2021 04:01

Subject:

Re: Annulation commande

Viewed:

21 times

Topic:

In Problem Order, buildingfactory writes:

il y a quelque mois j ´ai vendu( pas sur bl)une instruction,la cliente ( c´était
en plus une avocate) n´avait pas lu la description et voici la suite […]

Oui, c’est la loi… mais quand le vendeur ne veut pas, on fait comment ?

On peut demander l’aide sur la plateforme européenne… et quel poids a-t-elle
pour forcer le vendeur à annuler ? Surtout quand l’acheteur n’a pas encore payé ?

Et BL s’en moque : le NPB tombera quand même.

La seule façon de faire intervenir quelqu’un qui a du poids, comme PayPal ou
l’organisme de sa carte de crédit ou bancaire, c’est de payer.

Donc, comme je le disais:
— soit on accepte le NPB et c’est fini,
— soit on paye et attaque le vendeur via PayPal ou sa banque / carte de crédit
ou en justice pour se faire rembourser… et on aura quand même un négatif (ou
pire, je ne suis pas sûr que BL ne blâmera pas les acheteurs qui font ça), alors
qu’il suffit de ne pas payer.

Author:

SylvainLS

Posted:

Jul 4, 2021 18:56

Subject:

Re: IOSS no

Viewed:

60 times

Topic:

In Shipping, alanregister writes:

I have an order from UK to EU. The Download receipt/IOSS no does not appear in
the order summary. I am opted in to on site payments. Anybody have any ideas?

Has the order been paid correctly: through PayPal Onsite, not off-site?

If not, the VAT was not paid to BL and therefore BL won’t give you their IOSS
(and the order shouldn’t proceed).

Author:

SylvainLS

Posted:

Jul 4, 2021 16:10

Subject:

Re: Annulation commande

Viewed:

37 times

Topic:

In Problem Order, Legouverneur86 writes:

[…]
Je te remercie beaucoup beaucoup beaucoup !!
Même si ce n'est pas agréable de tomber sur une personne de mauvaise foi
et d être traitée de mauvaise payeuse, je vais laisser comme ça ... J éviterai
de prendre des personnes qui ne parlent pas français ... Ou je vais prendre des
cours d anglais 🤣

Ou de bons vendeurs : lire les feedbacks qu’ils ont reçus mais aussi ceux qu’ils
ont donnés (rancuniers, agressifs…)

Merci beaucoup en tous cas, je te souhaite une agréable soirée.

Toi aussi, et bon futur shopping sur BrickLink.

Author:

SylvainLS

Posted:

Jul 4, 2021 15:39

Subject:

Re: Annulation commande

Viewed:

32 times

Topic:

In Problem Order, Legouverneur86 writes:

[…]
Bonjour Sylvain,

Le vendeur est Hongrois.

J'ai fait une demande d annulation dans la minute, je n'ai donc pas payé.

Mais il ne veut pas annuler, il me dit que je ne suis pas dans un conte de fée,
j'ai appuyé sur commander donc je dois payer même si j'ai fait la demande
d annulation tout de suite ...

Okay, donc c’est un vendeur en EU, donc la loi est de ton côté… sauf que :
1. elle est difficile à faire appliquer pour quelques dizaines d’euros,
2. BL demande à ce que les lois locales soient respectées mais ne s’en intéresse
pas vraiment et le processus NPB / non-paying buyer (acheteur qui ne paie pas)
est indépendant.

Donc, en fin de compte, tu as deux possibilités, toutes les deux mauvaises :

1. Tu ne paies pas. Tu acceptes le NPB (soit directement en y répondant, soit
implicitement en ne faisant rien et en le laissant arriver à son terme). Tu auras
une marque sur ton compte, à la troisième, tu es bannie. Et le vendeur te laissera
sûrement une note (feedback) négative, à laquelle tu ne pourras pas répondre.
Et comme ce sera ta seule note pour le moment, tu seras à -1 et certains vendeurs
ne t’accepteront pas comme cliente mais il y a plein d’autres vendeurs sur BL.

2. Tu paies. Tu reçois la commande. Et tu peux alors donner un feedback négatif
au vendeur, lequel ne pourra pas le faire enlever si tu restes factuelle et courtoise…
mais pourra en laisser un aussi.
Et si tu payes par PayPal ou une carte bancaire, tu peux utiliser leurs services
pour ennuyer le vendeur pour le forcer à accepter un retour / remboursement (selon
la loi, complet et sans frais de port à ta charge si rien n’est stipulé dans
les termes… mais encore une fois théorie contre pratique).

En résumé : le choix est entre un blâme et payer.

Désolé que tu sois tombée sur un mauvais vendeur pour ta première non-commande

(Et si tu veux mon avis, savoir ce que je ferais, honnêtement ça dépendrait de
l’humeur du jour : accepter mon erreur et le NPB ou partir en guerre contre le
malotru.)

Author:

SylvainLS

Posted:

Jul 4, 2021 14:52

Subject:

Re: Shipping to EU

Viewed:

35 times

Topic:

In Shipping, alanregister writes:

I am shipping to the EU from UK via courier and am asked for the IOSS number
for BrickLink. I cannot find this anywhere. Has anyone had this problem?

https://www.bricklink.com/help.asp?helpID=2517#ioss

“You can find BrickLink’s IOSS number by clicking on the IOSS No. Link on the
order details page.”

Author:

SylvainLS

Posted:

Jul 4, 2021 14:38

Subject:

Re: Orders outside EU only with Pay Pal?

Viewed:

29 times

Topic:

In Selling, Fenneke_Jose writes:

[…]
It's a pitty that the UK now for the UK Pay Pal is the only option. I wonder
why there is not chosen for the same way the collect tax with the Pay Pal fees,
theni as a seller I am responsible to pay the fees + VAT (no problem for me),
as it is allready been paid by the seller (through Pay Pal or bank transfer). […]

The problem with that is that you are not allowed to collect UK VAT (unless you
register for VAT in UK…) and UK VAT collection (and remittance) is the responsibility
of BL now, as a marketplace (because it was the responsibility of the buyers
but they never did).

So BL needs to be able to make the buyer pay (not you) and directly (not through
you) and to link the payment to the order. And that means PayPal on-site or
Stripe… with their fees.

Author:

SylvainLS

Posted:

Jul 4, 2021 14:31

Subject:

Re: Annulation commande

Viewed:

33 times

Topic:

In Problem Order, Legouverneur86 writes:

Bonjour,

Je parle très mal anglais et ne connaissant absolument pas le site, j'ai
validé une commande par erreur avec des frais de port que je n avais pas vu et
la commande en double ... Bref j'ai fait n importe quoi mais je pense qu'il
arrive à tout le monde de faire des erreurs.

Dès que j'ai vu la commande sur le site, j'ai adressé dans la minute
un mail au vendeur en expliquant la situation et en m excusant mais qu il s agissait
d une erreur de ma part et que je souhaitais annuler ma commande.

J'ai fait cette demande dans la minute et il a refusé il me dit vous avez
commandé vous payez et il m'a donc passé en mauvaise acheteuse.

Je lui ai adressé pleins de mails mais toute discussion est impossible.

Je ne pense pas être une mauvaise acheteuse juste une personne qui a fait une
erreur et je me retrouve coincée ...

Que puis je faire s il vous plaît ?

Je suis un peu désemparée ...

Première question : Dans quel pays est le vendeur ?
Deuxième question : Est-ce que tu as déjà payé ?
Troisième question : Comment as-tu payé ?

Author:

SylvainLS

Posted:

Jul 3, 2021 18:06

Subject:

Re: Orders outside EU only with Pay Pal?

Viewed:

47 times

Topic:

In Selling, Brickwilbo writes:

[…]

I cannot change the paymend of the order from Pay Pal onsite to bank transfer
anymore (with an order of the UK).

Kind regards,

José

Bricklink can only collect tax with PayPal Onsite.

Or Stripe.

But it’s not “all” your out-of-EU sales, it’s “only” UK and (most of) USA for
now.

(And if you buy from out of EU yourself, for under €150.)

Author:

SylvainLS

Posted:

Jul 3, 2021 08:09

Subject:

Re: Castle In The Forest

Viewed:

77 times

Topic:

In LEGO, LordSkylark writes:

[…]
Maybe I don't understand what's going on (and there's probably not
a sure way to do so)... But, if I were a company, I would think the best method
would be to make the max unlimited and then close the number AFTER the 30 days
(or whatever) time expired. I would want to maximize my profits. In fact, the
more sets that are produced at any factory at one time, the less the cost for
each set it. Because the biggest time/cost factor is setting up the production
run itself for the first time.

It’s not so simple for LEGO: it’s not about setting an independent production
run, it’s about setting one production run amongst many other production runs,
all sharing (or not) base elements that are also production runs on their own.
It’s not like, say, a bottle maker who’d want to make a new kind of bottle: “just”
prepare the new mould, plan for the time you’ll use the machines or set a new
machine, plan for the raw material, et voilà.
It’s hundreds of sets made of around 10,000 parts (different shape & colour),
so hundreds of meta-bottles made of 10,000 bottles made from the raw material.

That being said, 5,000 was too low.

Author:

SylvainLS

Posted:

Jul 2, 2021 18:58

Subject:

Re: "You cannot change prices...

Viewed:

37 times

Topic:

Problem

In Problem, change writes:

In Problem, wildchicken13 writes:

In Problem, change writes:

The order is on PENDING mode.
I changed to Processing and is still Gray and no way to add the shipping.

Thanks but no thanks.
I can't. Payment is checked and is gray.

I think there’s something about separating payment status from order status…
but don’t ask me where.

Author:

SylvainLS

Posted:

Jul 2, 2021 17:07

Subject:

Re: Maybe this will help popsicle understand

Viewed:

50 times

Topic:

In General, tEoS writes:

I have bad news for Mark if the 3 dogs are supposed to represent my comments.

I guess so, as it’s the ID pics he tries (and manages) to reproduce.

Tucker passed in June and Bear passed in March, both of this year. Bear had
some issue that the vet could not find in time and Tucker passed of old age (13.5).

Now all I have is Topaz:

16606pb001 Dog, Husky with Marbled Dark Bluish Gray Ears and Back and Printed Black Eyes and Nose, White Face and Ears Pattern
Parts: Animal, Land

Sad to hear.

Author:

SylvainLS

Posted:

Jul 2, 2021 16:24

Subject:

Re: FYI: Crowdfunding is live

Viewed:

47 times

Topic:

In LEGO, amvdamian writes:

In LEGO, tEoS writes:

Go to the Studio tab and click on designer program to preorder sets on Lego S@H.

Wow! It's only the 2nd of July and there is nothing more to order!

There’s still Kakapo (the parrot). Well, it’s not reached 5,000 on the main
page.

Author:

SylvainLS

Posted:

Jul 2, 2021 15:50

Subject:

Re: Maybe this will help popsicle understand

Viewed:

84 times

Topic:

In General, axaday writes:

[…]
Your real name is [username]?

I thought it was something else.

“Nobody” was already taken, thrice (by some Greek guy, https://www.imdb.com/title/tt0070215/?ref_=fn_al_tt_1
, and a user here). And it’s better than Bobby Tables https://xkcd.com/327/

More seriously, I remember reading my firstname in the e-mails, the web page
(that I can’t find anymore…) is clearly a “copy-paste strikes again” error.

The only way I know to avoid copy-paste errors is to do paste-copy instead: you
paste first and copy afterward, this way, what you paste is totally wrong (either
empty or the previous thing you wanted to copy-paste) and you can delete it and
type correctly what needed to be typed.

Author:

SylvainLS

Posted:

Jul 2, 2021 14:33

Subject:

Re: Castle In The Forest

Viewed:

90 times

Topic:

In LEGO, peregrinator writes:

[…]
There is a lot of room between the length of time it took for the BL AFOL sets
to sell out and the 40 minutes it took the Castle in the Forest to sell out yesterday.
Yes, the variables were different, but ... 40 minutes? I can't imagine that
was expected.

Indeed not. They apparently only expected double the ADP backers / half the
Ideas clickers.

The 3,000 minimum is understandable. And I guess they have lots of reasons for
setting a max (parts availability, with other sets to produce, relatively short
time to produce / manage supply, etc.).
Still, if the biggest toy seller in the world can’t predict anything, repeatedly….

If you add the no-more-exclusives fiasco (
AFOLs: Stop making exclusives! We all want to buy everything!
TLG: Okay, we hear you! No more regional exclusives, pinky swear! … BTW, here
are new sets exclusive to East Asia, and here’s another one for the SDCC, and,
and, and…. )
and other very limited limited editions, it’s like TLG only wants to sell (expensive)
collectibles, not toys, and only to scalpers.

Author:

SylvainLS

Posted:

Jul 2, 2021 13:33

Subject:

Re: enable to add items after invoice

Viewed:

25 times

Topic:

Technical Issues

In Technical Issues, wildchicken13 writes:

[…]
Unfortunately, I don't think what you're asking is possible. Buyers can
continue to add items to their order until it has been paid.[…]

I thought the “Packed” status prevented new batches?

Author:

SylvainLS

Posted:

Jul 2, 2021 12:58

Subject:

Re: Castle In The Forest

Viewed:

71 times

Topic:

In LEGO, randyipp writes:

[…]
Tanja brings up the 5k number and how it may seems low but the calculations used
some information from the Afol designer program.

Okay, so they got surprised that a program that was:
— not the first one,
— totally backed up and advertized by TLG, the biggest brand on Earth,
— with projects already known to AFOLs through LEGO Ideas,
was way more than twice successful than a program that was:
— a total unknown,
— from a, let’s be honest, not so widely known / trusted entity,
— hampered by “shipped from the US” by said company with no history of ever having
shipped anything, with added import VAT and other fees.

[…]
The good thig is that Lego isn't stupid, as they see the response
from this they will no doubt change in the future, I don't think they want
to make people mad or leave money on the table.

Okay… too bad it happend on a Thursday, in July… because the crickets are all
we are hearing now

Author:

SylvainLS

Posted:

Jul 2, 2021 12:54

Subject:

Re: Trois mois que j’attends/3 months Waiting

Viewed:

29 times

Topic:

In Problem Order, BlackWhite writes:

[…]
Est-ce que je peux quand même demander le remboursement elle récupère le colis
et je commande ailleurs ?

Le NSS sert à :
— réveiller le vendeur,
— prévenir BL et les autres membres.
Cela peut conduire à un remboursement mais ce n’est pas lié. BL ne s’occupe
pas de la partie financière.

Si le vendeur te rembourse ou si le paquet arrive, tu peux clore le NSS (mais
pas avant et pas sur une promesse !).
Si le vendeur prouve auprès de BL que le paquet a été envoyé ou que la commande
a été remboursée, BL pourra aussi clore le NSS.

Ça ne veut pas dire que tu ne peux pas aussi demander une annulation… mais le
remboursement ne dépend pas de BL, c’est seulement un arrangement entre toi et
le vendeur, appuyé par la loi si le vendeur est en UE.
En UE, si le vendeur n’a rien prévu dans ses termes, toute la commande doit être
remboursable, port aller et port retour compris. Le vendeur peut prévoir de ne
pas rembourser le port ou de réduire le montant du remboursement pour les commandes
« sur mesure » mais il faut que ce soit dans ses termes.
(À noter que ça, c’est la théorie. En pratique, c’est plus difficile à faire
respecter pour de petits montants chez des petits vendeurs…)

Après, cela dépend aussi de la façon dont tu as payé. Voir p.ex. les termes
de PayPal (qui veut une preuve de réception et a des termes pour les retours),
ou les assurances associées aux cartes bancaires…

Author:

SylvainLS

Posted:

Jul 2, 2021 12:18

Subject:

Re: Bricklink and the new VAT system

Viewed:

48 times

Topic:

In Payment Methods, misbi writes:

[…]

Okay. I thought UK didn’t have the electronic stuff (it’s not in BL’s help pages
about UK VAT/import rules…).

A reminder email from UK Royal Mail received today, states:
"Providing Electronic Customs Data is now mandatory in Royal Mail Shipping Systems"

The question is which way.

I was talking about imports in UK: per BL’s help page, the non-UK seller needs
to attach the invoice and that’s all.

For import into EU, per BL’s help page, the non-EU seller “generally” needs to
give BL’s IOSS-VAT-ID electronically (or can put it on the CN-22 but BL also
says not to write anything on the package and the CN-22 is sticked to the package…).

So, as you’re in UK, UK RM reminded you to use ECD for your exportations to EU.

Author:

SylvainLS

Posted:

Jul 2, 2021 12:16

Subject:

Re: FYI: Crowdfunding is live

Viewed:

55 times

Topic:

In LEGO, treczoks writes:

[…]
I bought two sets and reached my personal purchase
limit for this month. I would have loved to also buy the boat and the parrot,
but that would be too much. If you put up just one set every other week, people
could better spread their spendings, and thus spend more.

You actually didn’t pay anything yet: you’ve just authorized the operation that
will occur when the set ships.

“When will I be charged for my order?
The LEGO Shop will charge your credit card, debit card or PayPal account when
your order is shipped.” https://www.bricklink.com/v3/designer-program/support/main.page

Author:

SylvainLS

Posted:

Jul 2, 2021 09:35

Subject:

Re: Bricklink and the new VAT system

Viewed:

68 times

Topic:

In Payment Methods, TakeAbricK writes:

[…]

Okay. I thought UK didn’t have the electronic stuff (it’s not in BL’s help pages
about UK VAT/import rules…).

It's not. I think it's a mistake. Why add a paper VAT-invoice ánd include
an IOSS-no.

Hum, I guess BL uses the same boilerplate text (and code?) for both.

There’s another example of using the same text several times: If you look on
top of https://www.bricklink.com/help.asp?helpID=2514 , which is titled “Brexit
Marketplace Changes,” there’s the same text than on https://www.bricklink.com/help.asp?helpID=2517

On the Brexit page, there’s also stuff about VAT registering in your EU country
(so, not UK) which is not exactly the same on the EU VAT page (where the EU thresholds
are mentioned later), but it’s confusing to talk about registration in EU when
you’re talking about UK….

Author:

SylvainLS

Posted:

Jul 2, 2021 08:52

Subject:

Re: Bricklink and the new VAT system

Viewed:

49 times

Topic:

In Payment Methods, TakeAbricK writes:

[…]

Now, you’re in EU, so you don’t “export” to other EU countries, so you don’t
need to give an EU IOSS VAT ID to prove VAT has been paid.

That's correct. But Bricklink thinks we DO need to add their IOSS number,
when shipping from EU to the UK. Next to the 'Download VAT Invoice'
there's a 'IOSS No.' link, which says:

You must share BrickLink’s IOSS number directly with your shipping carrier so
that the shipping carrier can submit this information electronically. This helps
to ensure that the buyer will not be charged VAT twice.

etc.

Okay. I thought UK didn’t have the electronic stuff (it’s not in BL’s help pages
about UK VAT/import rules…).

Author:

SylvainLS

Posted:

Jul 2, 2021 08:46

Subject:

Re: Castle In The Forest

Viewed:

82 times

Topic:

In LEGO, peregrinator writes:

[…]
There is definitely automation involved. In fact I am fairly certain that a lot
of extra pieces in sets are due to the fact that the machine that grabs the pieces
has a minimum number it can grab at a time, and for many smaller parts this number
is greater than one.

It’s done by weight.
And the machines are more or less precise in different factories.

For the older machines, the quantity is increased so that if it misses one, you
still get what’s needed (otherwise you get Extras).

But the new machines can weihgt “by 2”: if the bag needs one 1x1 round plate,
you get two, if it needs two, you also get two, 3 → 4, 4 → 4, etc.
Fewer Extras for us

Also, if TLG gets “enough” complaints for a missing part in a set, they increase
the quantity in the next production runs.

For example, have you noticed that there are never fewer
than 3 1x1 round plates of a given color in a set, regardless of how many are
used in building?

Nope, 2 is the minimum. I wish it were three, because “Three shalt be the number
thou shalt count, and the number of the counting shalt be three. Four shalt
thou not count, neither count thou two, excepting that thou then proceed to three.
Five is right out.”

Author:

SylvainLS

Posted:

Jul 2, 2021 08:20

Subject:

Re: Bricklink and the new VAT system

Viewed:

52 times

Topic:

In Payment Methods, Erikmax writes:

[…]
Hi

Thanks, this does not solve the question of how to ship from the EU to outside
the EU.(in particular GB, as we get a BL invoice to attach) See my post about
attaching the BL invoice on the envelope. It must be quite confusing, we attach
a label with value indication, description of goods etc. on which we can't
indicate tax have bneen paid by as third party..and hope the customs understand
that addotional info of the paid tax can be found on the letter attached on the
flipside of the letter?

Okay, but the EU VAT rules are for import into EU.
For import into UK, it’s UK VAT rules: https://www.bricklink.com/help.asp?helpID=2511
& https://www.bricklink.com/help.asp?helpID=2514
And AFAICT, UK hasn’t set up their own electronic IOSS-VAT-ID stuff, so it’s
paper and attached-invoice.

Author:

SylvainLS

Posted:

Jul 2, 2021 07:59

Subject:

Re: Bricklink and the new VAT system

Viewed:

42 times

Topic:

In Payment Methods, Erikmax writes:

[…]
Hi

" 2. for orders to EU below €150 when BL collects VAT from the buyer, use BL’s
“IOSS” number in the electronic (not paper) form you need to fill for shipping.)"

Sorry I don't understand, we use the PostNL online 'business' system
but there is nothing about a IOSS in these formulars.

Some international shipping to EU now needs electronic forms to be filled, and
the IOSS is a field in these forms. See this thread: https://www.bricklink.com/message.asp?ID=1278588
for an example.
And https://www.bricklink.com/help.asp?helpID=2517#ioss :
“Sellers will also need to share BrickLink’s IOSS number directly with the shipping
carrier so that the shipping carrier can submit this information electronically.”

Now, you’re in EU, so you don’t “export” to other EU countries, so you don’t
need to give an EU IOSS VAT ID to prove VAT has been paid.

Author:

SylvainLS

Posted:

Jul 2, 2021 07:11

Subject:

Re: Credit Card required to sell on BrickLink

Viewed:

63 times

Topic:

In Suggestions, pitz8008 writes:

In Suggestions, yorbrick writes:

In Suggestions, whitefane writes:

Agree! Not every honest seller has credit cards. And it won't stop bad seller
at all. Actually it is very easy to get a credit card and a link of the credit
card cannot stop anything.

Do you realise that suggestion is over 10 years old?

I'm really curious how something like this thread gets brought back to the
forum 10 years later? Did you go through every post ever? Type in "credit card"
and this is what turned up? Really curious.

Maybe there’s an old military depot of chemicals near BL and some leaked to the
servers through the ground and somehow ressurected this thread?

Sepulchral voice: “Brickzz — tasty brickzz….”

Author:

SylvainLS

Posted:

Jul 2, 2021 07:03

Subject:

Re: Bricklink and the new VAT system

Viewed:

74 times

Topic:

In Payment Methods, Deck writes:

I didn't fully understand what I had to do. Bricklink will automatically
issue an invoice to the buyer including VAT there? Or will I need to include
VAT myself ?

https://www.bricklink.com/help.asp?helpID=2517

(Briefly: you shouldn’t have to do anything BUT:
1. have an on-site payment method,
2. for orders to EU below €150 when BL collects VAT from the buyer, use BL’s
“IOSS” number in the electronic (not paper) form you need to fill for shipping.)

Author:

SylvainLS

Posted:

Jul 1, 2021 19:32

Subject:

Re: NEW VAT changes 1st july

Viewed:

84 times

Topic:

In General, Loonbricks writes:

Hello everyone,

Hi,

[…]
It basically means that once I sell over 10.000€ a year to EU countries i need
to pay my VAT in the country i ship to, not in my own country.

Yes.

[…]
So the problem is, if i read this correctly in the bricklink email from the 29th
of june, When I am selling for more than €10.000 a year in europe I need to enable
VAT in my store, […]

Yes.
But the operative words are “if you’re over the €10.000 threshold” and, as you
quote:

This is straight from the government tax website:

"If you sell goods that fall under the so-called margin scheme, these deliveries
do not count towards the threshold amount. If you apply the margin scheme, you
will owe Dutch VAT to the tax authorities on the profit margin of the goods.
You do not charge VAT to the customer and do not mention this on the invoice.
The VAT is included in your sales price."

So what you sell doesn’t count for the threshold.
So you effectively are at €0 sales to other EU countries.
Therefore you’re way under the threshold.
And then you don’t have to register for VAT on the One Stop Shop or to each of
the EU countries you sell to.
And, more importantly to you, you don’t have to enable VAT on BL.
Champagne!

[…]
Is there anyone that has more information about this or any idea on what my options
are here?

Disclaimer: IANAL, IANAAccountant, etc.

[…]
PS, english is not my main language, I apologise for any misspelling or gramatical
errors.

I didn’t see any error except for the missing capital in “English,” so you shouldn’t
have added this PS

Author:

SylvainLS

Posted:

Jul 1, 2021 18:55

Subject:

Re: Castle In The Forest

Viewed:

116 times

Topic:

In LEGO, randyipp writes:

[…]
I get that you are upset, just like I was with the Ulyeses probe, the amount
of demand was underestimated for these sets too.

Seems to be a constant with TLG… but then, we conveniently forget that some sets
don’t sell as well as TLG thought they would and we get them on discount and
are happy.

So it’s a shame when we couldn’t get the set we wanted but a boon when we can
it on sales… and another shame when it’s still at the same price a year after
it’s out and we are waiting for a discount… and… and….

IOW: Why can’t TLG do things to exactly match MY needs?!

Author:

SylvainLS

Posted:

Jul 1, 2021 16:21

Subject:

Re: Did this order just create a VAT charge?

Viewed:

63 times

Topic:

In Selling, peregrinator writes:

[…]

Hmm, shouldn’t the assessment and collection (re)done when the buyer pays?

Kind of bad form to charge a fee that isn't on the invoice, don't you
think?

Indeed

But, they could also send a new invoice.

Actually, IIRC, the payment can still be pending because the limit is set at
the date the package was sent: if it was sent before July 1st, then it’s okay
if VAT wasn’t collected by the marketplace, otherwise, it should have been collected
and Customs can then be very unhappy… well, okay, they always can and I’m sure
they are more lenient during the transition (i.e. they just charge the VAT, no
added penalty).

But that’s still not the case here, so it’s angels on pinheads

Author:

SylvainLS

Posted:

Jul 1, 2021 16:05

Subject:

Re: FYI: Crowdfunding is live

Viewed:

70 times

Topic:

In LEGO, psusaxman2000 writes:

[…]
Was there limits to certain regions? If I put in Canada for the Safe or Pursuit
of Flight, they are still available, but not for the US.

Isn’t that the generic “limit has been reached” message on TLG for limited editions?

Author:

SylvainLS

Posted:

Jul 1, 2021 16:04

Subject:

Re: Did this order just create a VAT charge?

Viewed:

46 times

Topic: