Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jennnifer  | | Posted: | Jul 6, 2021 11:42 | | Subject: | Missing image | | Viewed: | 129 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
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| Hey!
Anyone know where the image went for this part?
[p=3069bpb0208]
It was there last week when I sold one and now... poof!
There's an entry to the Change Log on July 1st.
Jen
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| Author: | jennnifer | | Posted: | Jul 6, 2021 11:33 | | Subject: | Re: Lack of Features and UI Design / Difficult | | Viewed: | 57 times | | Topic: | Suggestions | |
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| I love when brand new people come through... look at stuff for 5 minutes, and
then decide they know everything they need to know.
Really, the site is built on ASP, a really old language? No way! I bet none of
the owners, developers, contributors, volunteers, and members had any idea. Now
we can fix it!
{Insert sarcasm emoji here}
Sorry, just had to rant. Of course, we all want to see better design, bug fixes,
and updates where appropriate. But, if you take away my ancient-looking really
awesome Forum, we are going to have some words.
Jen
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| Author: | jennnifer | | Posted: | Jul 5, 2021 13:35 | | Subject: | Re: Bricklink layout like Stud.io forum software? | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, BorgMan writes:
| | Hey guys,
This has been bugging me for a while. Every time I look at the Bricklink Community,
I keep thinking "woah, all those posts in such a cluttered UX... not sure where
I'd start" and then decide not to post. I mean, it took me a little while
to actually get to the forum index, organised in a way I've seen with other
boards. But then I hit a topic (like this one, [Suggestions]) and get thrown
back to the unorganized, plain text hierarchy. Is there no way for us to implement
the same software that runs the Stud.io forums? Why even two separate forums
running separate software? I mean, I think it has to do with Bricklink and Stud.io
being two separate legal entities, but still, it feels weird and counter intuitive.
It's the second decade of the 21st century, why the outdated look and feel?
|
Because there is more to this Forum than just looks. There are built-in tools
and features here which are essential to catalog work. Aside from being able
to ping someone (which is a feature that needs a great deal of moderation), I
don't think it is lacking for those that know how to use it.
Jen
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| Author: | jennnifer | | Posted: | Jul 3, 2021 11:43 | | Subject: | Re: Help with inventory - ing a set | | Viewed: | 40 times | | Topic: | Catalog | |
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| In Catalog, CormacMoran writes:
| | Hi there
I started updating the inventory for a set, and have reserved it. Now a day later,
I have no idea in how to get back to the screen where I can update the inventory
of the set I've reserved
Any help appreciated
Cormac
|
Add or Change tab, Add Inventory: -Set
It’s the same page you reserved it from, second column.
FYI: Put in your set number and a lot quantity of 1. The next page will tell
you if the data is available for your set.
Good luck!
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 12:37 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, taxan writes:
| |
The way to tell them apart is:
That the old version is cut with the fiber in + position and the c version in
the x position. I cant confirm this do i don't own both version.
|
I am sorry, but I do not believe this correct. There are both 40mm and 39mm versions
that are cut on the bias (fiber in the x position), so it is not possible to
tell the difference from a minifig image or video.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 12:24 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 31 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, peregrinator writes:
| | In Inventories Requests, jennnifer writes:
| | The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
|
I wonder if these are actually variants - it could be that to waste as little
fabric as possible, some capes are cut on the bias. If the shape approximates
a triangle with angles 45°, 67.5°, 67.5°, then 8 capes could be cut from a circle
of fabric, and four of these would be cut on the bias
|
That's an interesting speculation! It's too bad we don't know anyone
at the LEGO group who could add some insight to our conversation.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 11:20 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 27 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, grimsbricksuk writes:
| | It’s fair to presume that all capes produced within the last few years are the
slightly shorther, thinner texture ones. However, as the difference is so subtle
(& not obvious to most people), I believe that 522c should be merged into 522
& removed from the catalog entirely to avoid any further confusion.
|
That's very valid and should be considered. When I added the variant to the
catalog, there was no other good way to document that the part had been slightly
changed. Also, some collectors were VERY much for the new version being split
from the old.
I am fine with either solution as long as the recent 522 listings are all reconfirmed
and correct.
Thanks for being part of the discussion!
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 10:51 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 23 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, Turez writes:
| |
Yep, all catalog discussions (exept Packing Dimensions and Catalog Identification)
are now "suggestions" and won't be purged anymore. Russell made the changes
last week. So hopefully we won't loose important catalog discussions anymore.
|
That's great! Thanks for sharing this info.
| |
| |
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
|
The black cape is included in four Star Wars minifigs from 2020:
https://www.bricklink.com/catalogItemIn.asp?P=522&in=A&itemYear=2020&colorID=11&ov=Y
I find it hard to believe that two of them came with 522 and the other two had
522c. (As said, 522 and 522c have the same PCC). So it is possible two of them
have been wrong since the beginning anyway and now, they are either all wrong
or all correct. I asked the submitter of the requests to help us with this.
|
Let me know if there is anything I can help with...
This is starting to sound to me like a great excuse to finally get a copy of
that gorgeous Cantina set.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 10:46 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, grimsbricksuk writes:
| | Initially I had noticed there were only two SW minifigs that had the 522c (shiny
cape) in their inventory, which I thought was strange. So I checked my collection
(having owned all Star Wars minifigs which are taken from new sets) to compare
the capes that came within the Cantina set for the Labria (sw1126) & Garindan
(sw1127) minifigs.
Having compared their capes to many other recent SW minifigs I found no difference
in either size or texture between them & came to the conclusion that whoever
initially inventoried the two Cantina minifigs must of mistakenly assigned cape
522c.
|
Thanks for clarifying your request! You have confirmed that the recent capes
are the same, which is good, now we just need to know which type they all are.
I think it's pretty clear now that the capes need to be confirmed by measuring
and comparing with a known 522. And by that, I mean one that came out before
2016.
There has definitely been confusion caused by the term 'shiny' here.
I can easily see how a few capes could have been mistakenly listed.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 09:05 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
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| | | In Inventories Requests, Turez writes:
|
| | Btw. catalog discussions are not purged anymore nowadays.
|
I am aware. You are literally talking to the girl who got that done back in
the day.
Has this been extended to all catalog discussion topics and not just Change Requests?
The purged discussion was not attached to a request which is why it's long
gone.
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
Thanks for looking into this,
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 13:35 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
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| Here are a couple quick images. It's not a perfect comparison as the older
one is a bit creased. I will need to dig a bit deeper in my collection to find
a 522 that is fresh from its sleeve.
The top Red 522c cape is from:
It has a light sheen, feels thinner and less starched, is 39mm long, and the
part is cut with the weave on the bias. (diagonal)
The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
I will keep digging for fresh parts to create better comparison images.
My point is that it's best to tell the difference by measuring a flattened
cape and not from a video. The newer cape also weighs .01g less.
We should probably take a moment to fix the Shiny and Traditional terms on these
as they are very subjective. (I can practically hear Stormchaser right now insisting
on the better, more accurate terms.)
Hope this helps!
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 12:31 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 58 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, Turez writes:
Yes, I will create some images. I recall the differences were well documented
here on the Forum when the variant was reported with Loki:
But that conversation is long gone. The differences are slight, but the new variant
was added to stave off future problems with people claiming the newer one was
a fake.
My suspicion is that all capes since 2016 are likely 522c and that the word 'shiny'
in the description caused people to choose the older variant. I was actively
confirming the part while I was inventory admin, but a few seem to have slipped
through since then. Like I said, I could be wrong about this as I haven't
opened a lot of new sets lately.
The conversation about this fig's cape centered on the color but there are
no comments on the simultaneous change in part number:
This part pretty much needs to be measured with a decent ruler to confirm which
variant it is. You could merge 522 and 522c and just add it to the list of unsplit
variants, but I think collectors will not like that very much.
I'll get to work on the images...
Thanks!
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 09:59 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, Turez writes:
| | In Inventories Requests, grimsbricksuk writes:
| | Please make changes to the following inventory:
* Delete 1 Part 522c Black Minifigure Cape Cloth, Standard - Shiny Starched Fabric - Height 3.9 cm
* Add 1 Part 522 Black Minifigure Cape Cloth, Standard - Traditional Starched Fabric - Height 4 cm (22231)
|
Interesting, just yesterday I was wondering if 522c is really the correct variant
here. We cannot ask the original submitter anymore, but based on several review
photos of the set I agree that the capes look more like 522.
|
I am curious how you can tell the difference without a direct comparison. Did
LEGO really switch back to the original after the variant was added so long ago?
I haven't been actively working on new sets so I don't know for myself.
Keep in mind that the 'shiny' in the name of 522c only indicates that
there is a light sheen to the fabric by comparison to 522. It is not reflective
or actually shiny.
Thanks!
Jen
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| Author: | jennnifer | | Posted: | Jun 29, 2021 14:20 | | Subject: | Re: parts staying in stock after sold | | Viewed: | 57 times | | Topic: | Technical Issues | |
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| In Technical Issues, Mmartin1980 writes:
| | i don't know if this has happened to anyone else, but on more than one occasion
i've sold some elements, knowing they are all of them i had in stock and
listed, then another order comes in for the same part even though i had none
left and had not relisted them.
And two different orders coming in with the same part for all my stock of ..
on both orders, meaning i have to explain to one that the parts are not available.
ive a large amount of stock and don't want to have to recheck it every time
i get an order in.
any help or explanation would be great
Cheers people!
Mat
|
Are the items being sold from the same lot? Do you have any duplicate lots in
your shop and/or how recently have you checked for them?
Jen
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| Author: | jennnifer | | Posted: | Jun 28, 2021 13:06 | | Subject: | Re: PartOut large sets | | Viewed: | 51 times | | Topic: | Selling | |
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| In Selling, brexchange writes:
| | Hello Sellers,
I am always partouting sets via BrickLink partout function, but now noticed that
few large sets has note:
"Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves."
I would like to receive suggestions what is the best & easiest way to part out
these kind of large sets in separate halves?
Thank you
|
https://www.bricklink.com/message.asp?ID=1277851
|
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| Author: | jennnifer | | Posted: | Jun 27, 2021 11:52 | | Subject: | Re: Parting out 71741 Ninjago City Gardens | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, Teup writes:
| | In Help, Papabricks writes:
| | Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves.
|
Oh my god  I could hardly believe this was real, had to check it with my own
eyes. So that's how Bricklink fixed it huh, casually telling its users to
click 500 individual boxes (on a page that you don't check when you do a
part-out) Haha that's really beyond ridiculous. This is a known problem
for at least years 3 years now... and in all this time, this is what they came
up with  Dan made the entire part-out system from scratch in less than that
time, 20 years later there's a whole team of people telling you to check
500 boxes because nobody can figure out a fix
|
I believe fixing this would require them to touch the old 'spaghetti code'
section of the site. I would rather check 500 boxes than risk them breaking the
entire part out system. For some reason, I don't trust them to do it right...
To my knowledge, the workaround came from members figuring out a solution, sharing
it with the Forum, and catalog and inventory admin posting the information on
the affected sets.
Has this even been acknowledged by the BL office? It certainly is not listed
here:
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
You can't fix a problem you don't know or care about.
Jen
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| Author: | jennnifer | | Posted: | Jun 27, 2021 11:29 | | Subject: | Re: Customer Support still working? | | Viewed: | 53 times | | Topic: | Help | |
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| In Help, ddbricksltd writes:
| | Hi BrickLink Community!
We have submitted several important tickets to the customer support team since
last Tuesday which have not been resolved yet. Did anyone of you get any tickets
solved or feedback from the customer service or is it only us?
I just would like to check if it could be a technical issue that we cannot reach
anyone.
Cheers,
Max
|
BL customer service only operates during normal business hours. They supposedly
work on tickets in the order they are received. They have been known to fall
many days or even weeks behind.
Are you getting automated email responses with ticket numbers? There is a bug
in the Help desk system that any request which does not generate a ticket number
is never received by the office.
Sorry that this has happened to you. I can only imagine how frustrating it is.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 18:35 | | Subject: | Re: Please help compare parts | | Viewed: | 41 times | | Topic: | Catalog | |
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| In Catalog, BricksThatStick writes:
| | In Catalog, jennnifer writes:
Good spot - thanks
|
Ah, thanks for fixing it!
* | | 67095pb011 Tile, Round 3 x 3 with Bottom Stud Holder with Black Large Ovals and Dot with Light Bluish Gray Borders Pattern (Super Mario Fly Guy / Shy Guy Face)
Parts: Tile, Round, Decorated |
|
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| Author: | jennnifer | | Posted: | Jun 25, 2021 16:46 | | Subject: | Please help compare parts | | Viewed: | 107 times | | Topic: | Catalog | | Status: | Open | |
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| Hello,
I was hoping someone who has this part in hand can confirm the number molded
on it?
[p=68942pb01]
I rather suspect that this part number is just the design ID and that it's
really a decorated version of this:
https://brickset.com/parts?query=Tile%203X3,%20Circle
Attached is a screen grab from a youtube unboxing video.
Thanks!
Jen
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|
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| Author: | jennnifer | | Posted: | Jun 25, 2021 15:47 | | Subject: | Please add Alternate number | | Viewed: | 54 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
| Hello,
I am working on set 21327 and found a new mold number 60591 for part 41530. It
has a new PCC as well: 6289758
The molds appear nearly identical except for the spoke pattern on the center
axle hole. The variations are exactly the same as the what has been previous
found on part 4265c.
Unfortunately, the weight is also different. 41530 weighs 2.40g on my scale and
the newer version weighs only 2.05g.
Please add 60591 as an alternate number unless you would prefer a new catalog
entry.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 10:57 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 114 times | | Topic: | Announce | |
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| In Announce, runner.caller writes:
Oh, awesome! So a real message from a real buyer. Guess it pays to check these
things out...
In the OPs defense, there has been a lot of strange scams going around lately.
If the buyer reads this thread and sends me a message, I will donate all 62 of
these I have listed New in my shop to his project.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 10:49 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 26 times | | Topic: | Announce | |
|
| In Announce, StickyBrickit writes:
| | In Announce, jennnifer writes:
| | It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
|
Ah okay thanks, I think I've got it. I entered £1.99 on the Order page and
then Submit Changes. It changed the Invoice to have £1.99 shipping. I assume
it will inform the buyer of this and they now pay the invoice?
|
No, you still have to send the invoice. It really is manual.
I added links to some Help sections that might be useful in my previous message.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:45 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 113 times | | Topic: | Announce | |
|
| In Announce, bigasbricks writes:
| | Suuurrrreee I'll send you $200 of free stuff
Hello!!
My name is (Scammer) but I go by JBBrickFanatic online. I’m from Indiana and
I run
a YouTube channel of 6000+ subscribers. I have this crazy idea for a video/video
series that you could help me with!
I want to own the worlds biggest collection of part no. 15392 “Dark Bluish Gray
Projectile Launcher Part, Trigger for Gun, Mini Blaster / Shooter.”
It’s such an odd part with no real connection abilities outside of the stud shooter.
I am not sure how often they sell, but I am sure it’s taking up space in your
shop.
Even though it is such a small and cheap part, buying a ton does get expensive
and it would be amazing if we can make some sort of deal to help me get these
for free or maybe much cheaper (ex. I pay shipping). I could point folks to your
store, or do something in return for your help. Let’s make a deal!
Thank you so much, and let me know what you think!
Sincerely, JB
|
It's funny that they have chosen one of the smallest LEGO parts for an example
of something that is "taking up space"
Yes, I have a hundred of these in a 2x3 inch baggie. Wherever will I find room
to store all these?!
Doesn't someone want to buy all my unwanted Wedges and Windscreens instead?
lol
|
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:40 | | Subject: | Re: ISO Assorted used bricks | | Viewed: | 21 times | | Topic: | Help | |
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| In Help, DazeeDoze writes:
| | Can someone help me search for an assorted collection of used regular bricks
- assorted colors? My collection has more special parts than brick parts and
I just need to get some more of the standard building pieces. Advice appreciated!
Thanks,
DazeeDoze
|
You should create a Wanted List with a variety of bricks and colors you like
and search for stores with items that way. Very few sellers here sell unsorted
lots. Start at the heart shape Want at the top of the page, or go to the Catalog
page for each brick you are looking for and click Add to Wanted List.
Good luck,
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:38 | | Subject: | Re: Terms of Service Update | | Viewed: | 55 times | | Topic: | Administrative | |
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| | | In Administrative, Yo_Yo_Flamingo writes:
How does this work with invoicing? Do I need to calculate the vat, or is that
done for me? Of course I am using onsite payment, but I notice that taxes and
such are not calculated for me when buyers use invoiced shipping methods.
|
Sales taxes are absolutely collected for you when buyers use invoiced
shipping methods from any state where it is required. (Most of them.)
Make sure you have all the necessary columns visible on your Orders Received
page so you can be more aware of this.
It also shows on the Order Detail and Edit Order pages. It should show on your
invoice, but may not if you are using a custom template.
Good luck,
Jen
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|
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:30 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 22 times | | Topic: | Announce | |
|
| It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
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|
| Author: | jennnifer | | Posted: | Jun 24, 2021 18:43 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 68 times | | Topic: | LEGO products | |
|
| In LEGO, Heartbricker writes:
| |
P.S: we posted about how the shift to different raw materials impacts the weight
of the parts- that should concern sellers who use weight and counting scales
as they're jeopardizing sending wrong counts to buyers if they don't
address the issue.
Here it is:
https://www.bricklink.com/message.asp?ID=1255060
|
Yes, the weight was the first thing I checked! They were all very close to 4.75
grams. There is a 02/4 molded on one end and a barely discernable (at 5x magnification)
@LEGO at the other end.
The model is going just fine once these were encased. I should have the inventory
for BL well underway by tomorrow.
Jen
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| Author: | jennnifer | | Posted: | Jun 24, 2021 18:13 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
|
| In LEGO, Heartbricker writes:
| | In LEGO, jennnifer writes:
| | Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent. 
I guess these will work better in this set:
as flower stems.
Jen
|
Must be the new plant based raw materials...
Since it's plant based you might be able to put it in your salad with some
Balsamic and croutons
LEGO has worked so many years to perfect their plastic formulas to become less
brittle and have less issues with color; Hoping we don't have to go through
sub-par parts with the switch to sustainable materials, also wondering how those
materials will hold long term in comparison to the tried and true.
You could probably still complete the build and it'll align once it's
built.
Good Luck.
THB
|
Well, for sure these are not brittle.
Mostly my worry was about how it will affect sellers opening these sets to part
out. Could you imagine if I sold someone those axles New (as they were) and the
reaction I would absolutely receive from my buyer?
Jen
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| Author: | jennnifer | | Posted: | Jun 24, 2021 17:50 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
|
| Here is an image of the first page of the instructions where they are used. Them
being bent all over the place made it fairly annoying to build. However, they
end up being completely encased and there appears to be no problem with the model
from all that warping.
These axles do feel VERY bendy. I would only consider them a close cousin to
the black axles from older sets like this one:
Jen
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|
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| Author: | jennnifer | | Posted: | Jun 24, 2021 15:05 | | Subject: | Quality of LEGO parts | | Viewed: | 232 times | | Topic: | LEGO products | |
|
| Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent.
I guess these will work better in this set:
as flower stems.
Jen
|
|
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| Author: | jennnifer | | Posted: | Jun 24, 2021 12:52 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
|
| In Administrative, macebobo writes:
| | In Administrative, jennnifer writes:
| | In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
|
How do you spell isssued, Jen?
-- John
|
Same way as my name! With lots of extra consonants.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:43 | | Subject: | Re: Seller not responsible ? | | Viewed: | 72 times | | Topic: | Help | |
|
| In Help, StonesHeart writes:
| | So bizarre, 3 to 4 weeks, and you all accept this?
|
Yes.
| |
I shipped a parcel to a US customer on june 21st, already today it is in the
US. Expected delivery between jun 26th - jul 1st.
|
Not all mail is affected evenly. I have international orders from last month
that have not been processed and an order sent last week that is already in it's
country.
| |
Why would there be such a difference between domestic and international?
he order ?
|
The difference is that, when customs or a sorting facility falls behind, they
leave the packages not finished that day in a container on the side. The next
day, they process the new mail and if they finish in time, go back and start
working on the older packages.
We have Mr. DeJoy to thank for this brilliant and ridiculous process.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:39 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
|
| In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
You can choose the default template or create your own. There are two different
sets of macro tags that sellers can use to customize what their customers see.
The last two payment updates broke this system. The US sales tax was fixed behind
the scenes (or I completely missed any announcement) The UK Vat update is not
yet working with this system. I linked to that discussion in my original post,
but I guess you missed that.
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Here are some threads to read of the history of what has happened.
https://www.bricklink.com/messageThread.asp?ID=276205&nID=1225916
https://www.bricklink.com/message.asp?ID=1227684
You will want to be sure the new system also works with Quotes!
If anyone on the Panel is reading this, please emphasize to BL how important
it is to have a seller involved with site updates and beta testing.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 14:34 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 120 times | | Topic: | Administrative | |
|
| Please be sure to update all the seller information regarding invoicing for this
process. We need the macro pages updated and correct. We need to know if necessary
changes will be applied to the default invoice template.
There is no information currently available regarding the UK VAT collection and
seller invoices!
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Our invoices were messed up when you added Sales Tax.
Our invoices are messed up from the UK VAT collection.
Please break this trend and address this issue for sellers. We need confidence
that our invoicing and payments are correct.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:34 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, antiquer88 writes:
| | Thank you! That was the problem.
|
You should be able to correct that information on the Edit Order page and then
the Pay Now button will appear.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:09 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, antiquer88 writes:
| | Hi,
I have a buyer from Brazil who ordered from me in the US, and I invoiced him.
He is trying to pay through BL, but there is no payment button on his order
screen. I am having to send another invoice through Paypal. Normally, the button
shows up, but for whatever reason it is not this time. I have the instant checkout
box checked for international buyers in my store settings, so that should not
be it.
Any ideas what might be wrong?
Thanks,
|
If they chose Paypal instead of Paypal (Onsite) at checkout then there will be
no payment button. Look on the Order Detail page and check the 'Payment By:'
information.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 10:13 | | Subject: | Re: Seller not responsible ? | | Viewed: | 81 times | | Topic: | Help | |
|
| In Help, S_H_M writes:
| | Hi All,
I ordered parts from a well known seller in the US and paid by paypal. It was
shipped by USPS with tracking. Package hasn't been scanned since 18 may,
so that's not good.
When I contacted the seller, he referred to his TOS where he stated that he
is not responsible for lost packages.
Well I think (read know) he is because he's an official seller so (at least
in Europe not sure how it is in the US) a seller is responsible for the delivery
of the goods. And secondly he accepted a payment by paypal so he is bound to
paypal terms.
What are you're thoughts about this ? Can a seller put in terms which are
against the law ? Should BL make an general TOS where all sellers are bound
too ? should I read his terms and not place the order ?
|
I sent two international packages from Chicago on May 26. Neither one has been
scanned since the 30th when they left my local post office. I wouldn't declare
your package lost just yet. Things are very, very slow right now.
On the other hand, your seller should be working with you at this point, not
denying responsibility.
I wish more buyers would stop shopping at stores that publicly say they won't
help their customers. There is nothing illegal in the US about their terms. It's
just not good business.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:35 | | Subject: | Re: New color - Part #98283 | | Viewed: | 39 times | | Topic: | Catalog | |
|
| In Catalog Requests, Coldwater writes:
| | In Catalog Requests, peregrinator writes:
| | In Catalog Requests, Coldwater writes:
Only parts that actually appear in a set inventory are listed under Known Colors.
But you should be able to list the part for sale in white once you have it in
hand.
|
I have them in-hand now but am no closer to knowing how to get them added to
the catalog.
|
They won't be 'added to the catalog' until they appear in an inventory
for a set. However, you can still list them for sale. The day after you add them
to your store, the color will appear on the Catalog item page under Lots For
Sale and then the Price Guide Info after they sell. You can submit an image to
the catalog as well on the Add or Change tab.
https://www.bricklink.com/message.asp?ID=1276982
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:29 | | Subject: | Re: Where the "Download VAT invoice” link is? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Iggor writes:
| | Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
|
It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem
I also received a VAT invoice in my email. Did that show up for you?
https://www.bricklink.com/message.asp?ID=1276874
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:23 | | Subject: | Re: We have a new Inventories Admin! | | Viewed: | 41 times | | Topic: | Catalog | |
|
| You've been greatly missed! You're a very fine admin, and I am happy
to see you here again.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 11:08 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 24 times | | Topic: | Catalog | |
|
| In Catalog, qwertyboy writes:
| | In Catalog, macebobo writes:
| | Since this is a new known color now as the large image in my original post
is from lego.com
|
Note that the term "known color" does not mean it is known to exist. Rather,
"known color" means it is in at least one set inventory on BL. So long as there
are no inventories published on BL with that part in reddish brown, it will not
show up under "known color".
Niek.
|
Thanks for following up with this! I didn't explain that very well in my
first post.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 10:59 | | Subject: | Re: USPS Large Envelope | | Viewed: | 43 times | | Topic: | Shipping | |
|
| In Shipping, legomaster100 writes:
| | Is it allowed to ship bubble mailers as USPS large envelopes if they meet the
dimension minimums and maximums?
|
Large envelope is for paper. Packages are for LEGO.
Yes, mailers can ship that way if they fit the dimensions although the postal
clerk won't like it. (They see mailers and think: package.) However, you
can't ship LEGO that way because of the other rules not related to dimensions.
Besides, Large envelopes are run through the sorting machines and that is not
good for your parts!
https://www.bricklink.com/message.asp?ID=1248664
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:45 | | Subject: | Re: Packing Dimensions - Seller Tools | | Viewed: | 50 times | | Topic: | Catalog | |
|
| Yes, this.
Asked for many times and (apparently) impossible to achieve.
On the bright side, whoever submits these hundreds of dimensions will get tons
of credit in the catalog!
https://www.bricklink.com/catalogMembers.asp
Oh, wait...
Jen
In Catalog, Leftoverbricks writes:
| | As suggested by Baskrie:
"What I also see is that there are many the same kind of items without dimensions.
So a lot of torsos (without arms, 973*), but I also see a lot of stickered items,
for example I have 73 1x4 tiles (2431*) with stickers that have no dimensions,
why don't those stickered items inherent there dimensions from the unstickered
'parent'.
A sticker (or print) will not make the peace larger, yes the sticker will ad
a very small dimension increase, but I don't think anyone is able to measure
that (with normal equipment)."
This.
The catalogue contains really thousands and thousands of items that could be
fixed in a minute by BL itself. Basically all printed tiles / bricks / shields
and other printed parts have the same packing dimensions as their unprinted versions.
Same for torso's, legs, heads.
While it's nice that you added this feature you could have done the
above first. This wouldn't be too much of a problem to program/execute, right?
So for all element that have a pb extension this could be automated.
Examples:
has 244 printed or stickered variants
[P=3069b,7]
has 969 printed or stickered variants
has 793 printed or stickered variants
and 973pb* (torso) brings up 8620 items - all have the same weight and
packaging dimensions.
Here's the link for this search: https://www.bricklink.com/v2/search.page?q=973pb*#T=A
Russell, now that TLG owns BL you have a wealth of resources that you could have
used before asking the community to help.
TL;DR: why do you ask the BL (seller)community to fill in the gasps in your inventory
while BL/TLG could have this problem solved easily for thousands of parts (perhaps
90% of the parts that are missing packing dimensions).
|
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:40 | | Subject: | Re: Minifigure sw0931 aligned to the wrong film | | Viewed: | 43 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, jedi_adams writes:
| | Hi there.
Minifigure sw0931 (Poe Dameron (Pilot Jumpsuit, Hair Swept Left Tousled)) is
from an Episode 9 set but has been aligned to the Episode 7 minifigures. I recommend
he be realigned to the Episode 9 minifigure category.
Thanks to everyone for their excellent and hard work, it is very much appreciated.
|
It looks like he appeared in this book first:
Not sure what episode that book is referencing, but if you are sure that there
is an error, you should submit a proper request here:
https://www.bricklink.com/catalogAdd.asp?utm_content=subnav
Add or Change tab, Change Item: -Minifigure
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:11 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 33 times | | Topic: | Catalog | |
|
| In Catalog, macebobo writes:
| |
now comes in reddish brown and has an element id of 6342958, how does one get
this added to the database? I've added it multiple times to my inventory,
but it will still not show up as available in that color (e.g. the drop down
menu does not list it in reddish brown.)
|
Did you add it just today? To my knowledge, those menus populate during the daily
maintenence.
| | I've also found other parts that do not have current element id and would
like to get them added as well. Please direct me to where to submit this info.
|
Submit new IDs in the Add or Change tab. Change Item: - Part
Items show up automatically when they are listed in the inventory for a set.
What set are these parts from?
| | Also, how does one submit a photo for a new color?
|
Add or Change tab. Add Image: - Part.
I believe it is preferred that images are only listed for parts in known colors.
There are lots of Help pages for our Catalog:
Jen
https://www.bricklink.com/help.asp?topicID=21
https://www.bricklink.com/help.asp?helpID=1916
https://www.bricklink.com/help.asp?helpID=87
https://www.bricklink.com/help.asp?helpID=145
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:03 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 39 times | | Topic: | General | |
|
| In General, BrickCollection writes:
| | In General, jennnifer writes:
| | In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
Yeah I can believe that, but I really just want to know if they're fake.
|
Okay. You said you suspected they were fake due to their low quality. I informed
you that the real stickers for that set have low quality. Since their quality
is no longer at issue, what specifically makes you still think they are fake?
Fake stickers for this set are widely available online but I'd bet that the
fake ones stick better than the real ones.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 12:34 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 44 times | | Topic: | General | |
|
| In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 18, 2021 13:38 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 61 times | | Topic: | Selling | |
|
| | |
Seems you need to reset your invoice template since the last update.
There are 3 new macro tags:
{ORDERVAT-EQ:Y}{/ORDERVAT-EQ:Y}
{VATLABEL}
{ORDERVAT}
|
Ah, this is the info I was looking for! Where is the reference location for this
info? I don't see anything matching that on either of the macro help pages.
Thanks!
Jen
|
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USA, Illinois
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