Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jennnifer  | | Posted: | Jul 6, 2021 11:42 | | Subject: | Missing image | | Viewed: | 130 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
| Hey!
Anyone know where the image went for this part?
[p=3069bpb0208]
It was there last week when I sold one and now... poof!
There's an entry to the Change Log on July 1st.
Jen
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| Author: | jennnifer | | Posted: | Jul 6, 2021 11:33 | | Subject: | Re: Lack of Features and UI Design / Difficult | | Viewed: | 57 times | | Topic: | Suggestions | |
| I love when brand new people come through... look at stuff for 5 minutes, and
then decide they know everything they need to know.
Really, the site is built on ASP, a really old language? No way! I bet none of
the owners, developers, contributors, volunteers, and members had any idea. Now
we can fix it!
{Insert sarcasm emoji here}
Sorry, just had to rant. Of course, we all want to see better design, bug fixes,
and updates where appropriate. But, if you take away my ancient-looking really
awesome Forum, we are going to have some words.
Jen
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| Author: | jennnifer | | Posted: | Jul 5, 2021 13:35 | | Subject: | Re: Bricklink layout like Stud.io forum software? | | Viewed: | 29 times | | Topic: | Suggestions | |
| In Suggestions, BorgMan writes:
| | Hey guys,
This has been bugging me for a while. Every time I look at the Bricklink Community,
I keep thinking "woah, all those posts in such a cluttered UX... not sure where
I'd start" and then decide not to post. I mean, it took me a little while
to actually get to the forum index, organised in a way I've seen with other
boards. But then I hit a topic (like this one, [Suggestions]) and get thrown
back to the unorganized, plain text hierarchy. Is there no way for us to implement
the same software that runs the Stud.io forums? Why even two separate forums
running separate software? I mean, I think it has to do with Bricklink and Stud.io
being two separate legal entities, but still, it feels weird and counter intuitive.
It's the second decade of the 21st century, why the outdated look and feel?
|
Because there is more to this Forum than just looks. There are built-in tools
and features here which are essential to catalog work. Aside from being able
to ping someone (which is a feature that needs a great deal of moderation), I
don't think it is lacking for those that know how to use it.
Jen
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| Author: | jennnifer | | Posted: | Jul 3, 2021 11:43 | | Subject: | Re: Help with inventory - ing a set | | Viewed: | 40 times | | Topic: | Catalog | |
| In Catalog, CormacMoran writes:
| | Hi there
I started updating the inventory for a set, and have reserved it. Now a day later,
I have no idea in how to get back to the screen where I can update the inventory
of the set I've reserved
Any help appreciated
Cormac
|
Add or Change tab, Add Inventory: -Set
It’s the same page you reserved it from, second column.
FYI: Put in your set number and a lot quantity of 1. The next page will tell
you if the data is available for your set.
Good luck!
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 12:37 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
| In Inventories Requests, taxan writes:
| |
The way to tell them apart is:
That the old version is cut with the fiber in + position and the c version in
the x position. I cant confirm this do i don't own both version.
|
I am sorry, but I do not believe this correct. There are both 40mm and 39mm versions
that are cut on the bias (fiber in the x position), so it is not possible to
tell the difference from a minifig image or video.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 12:24 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 31 times | | Topic: | Inventories Requests | |
| In Inventories Requests, peregrinator writes:
| | In Inventories Requests, jennnifer writes:
| | The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
|
I wonder if these are actually variants - it could be that to waste as little
fabric as possible, some capes are cut on the bias. If the shape approximates
a triangle with angles 45°, 67.5°, 67.5°, then 8 capes could be cut from a circle
of fabric, and four of these would be cut on the bias
|
That's an interesting speculation! It's too bad we don't know anyone
at the LEGO group who could add some insight to our conversation.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 11:20 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 27 times | | Topic: | Inventories Requests | |
| In Inventories Requests, grimsbricksuk writes:
| | It’s fair to presume that all capes produced within the last few years are the
slightly shorther, thinner texture ones. However, as the difference is so subtle
(& not obvious to most people), I believe that 522c should be merged into 522
& removed from the catalog entirely to avoid any further confusion.
|
That's very valid and should be considered. When I added the variant to the
catalog, there was no other good way to document that the part had been slightly
changed. Also, some collectors were VERY much for the new version being split
from the old.
I am fine with either solution as long as the recent 522 listings are all reconfirmed
and correct.
Thanks for being part of the discussion!
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 10:51 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 23 times | | Topic: | Inventories Requests | |
| In Inventories Requests, Turez writes:
| |
Yep, all catalog discussions (exept Packing Dimensions and Catalog Identification)
are now "suggestions" and won't be purged anymore. Russell made the changes
last week. So hopefully we won't loose important catalog discussions anymore.
|
That's great! Thanks for sharing this info.
| |
| |
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
|
The black cape is included in four Star Wars minifigs from 2020:
https://www.bricklink.com/catalogItemIn.asp?P=522&in=A&itemYear=2020&colorID=11&ov=Y
I find it hard to believe that two of them came with 522 and the other two had
522c. (As said, 522 and 522c have the same PCC). So it is possible two of them
have been wrong since the beginning anyway and now, they are either all wrong
or all correct. I asked the submitter of the requests to help us with this.
|
Let me know if there is anything I can help with...
This is starting to sound to me like a great excuse to finally get a copy of
that gorgeous Cantina set.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 10:46 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
| In Inventories Requests, grimsbricksuk writes:
| | Initially I had noticed there were only two SW minifigs that had the 522c (shiny
cape) in their inventory, which I thought was strange. So I checked my collection
(having owned all Star Wars minifigs which are taken from new sets) to compare
the capes that came within the Cantina set for the Labria (sw1126) & Garindan
(sw1127) minifigs.
Having compared their capes to many other recent SW minifigs I found no difference
in either size or texture between them & came to the conclusion that whoever
initially inventoried the two Cantina minifigs must of mistakenly assigned cape
522c.
|
Thanks for clarifying your request! You have confirmed that the recent capes
are the same, which is good, now we just need to know which type they all are.
I think it's pretty clear now that the capes need to be confirmed by measuring
and comparing with a known 522. And by that, I mean one that came out before
2016.
There has definitely been confusion caused by the term 'shiny' here.
I can easily see how a few capes could have been mistakenly listed.
Jen
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| Author: | jennnifer | | Posted: | Jul 1, 2021 09:05 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
| | | In Inventories Requests, Turez writes:
|
| | Btw. catalog discussions are not purged anymore nowadays.
|
I am aware. You are literally talking to the girl who got that done back in
the day.
Has this been extended to all catalog discussion topics and not just Change Requests?
The purged discussion was not attached to a request which is why it's long
gone.
Regarding these changes:
Are you going to leave these changes in place while you investigate the capes?
Many sellers have these minifigs for sale and could now be accused of having
the wrong part. I believe it would be best to confirm right away that this change
was initiated by someone who had the parts in hand and can confirm the differences.
Also, it's entirely possible that if the older 4mm capes ARE back in service,
that they are alternate parts. There are many aspects of this change request
that concern me!!
Thanks for looking into this,
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 13:35 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
| Here are a couple quick images. It's not a perfect comparison as the older
one is a bit creased. I will need to dig a bit deeper in my collection to find
a 522 that is fresh from its sleeve.
The top Red 522c cape is from:
It has a light sheen, feels thinner and less starched, is 39mm long, and the
part is cut with the weave on the bias. (diagonal)
The bottom Red 522 cape is an older variant. It has no sheen, feels quite starched,
is 40mm long, and the part is cut perpendicular to the weave.
Just to add more confusion: there is one more variant unpictured. A 522 which
has a light sheen, feels quite starched, is 40mm long, and is also cut on the
bias.
I will keep digging for fresh parts to create better comparison images.
My point is that it's best to tell the difference by measuring a flattened
cape and not from a video. The newer cape also weighs .01g less.
We should probably take a moment to fix the Shiny and Traditional terms on these
as they are very subjective. (I can practically hear Stormchaser right now insisting
on the better, more accurate terms.)
Hope this helps!
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 12:31 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 58 times | | Topic: | Inventories Requests | |
| In Inventories Requests, Turez writes:
Yes, I will create some images. I recall the differences were well documented
here on the Forum when the variant was reported with Loki:
But that conversation is long gone. The differences are slight, but the new variant
was added to stave off future problems with people claiming the newer one was
a fake.
My suspicion is that all capes since 2016 are likely 522c and that the word 'shiny'
in the description caused people to choose the older variant. I was actively
confirming the part while I was inventory admin, but a few seem to have slipped
through since then. Like I said, I could be wrong about this as I haven't
opened a lot of new sets lately.
The conversation about this fig's cape centered on the color but there are
no comments on the simultaneous change in part number:
This part pretty much needs to be measured with a decent ruler to confirm which
variant it is. You could merge 522 and 522c and just add it to the list of unsplit
variants, but I think collectors will not like that very much.
I'll get to work on the images...
Thanks!
Jen
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| Author: | jennnifer | | Posted: | Jun 30, 2021 09:59 | | Subject: | Re: Inventory Change Request for Minifigure sw1126 | | Viewed: | 40 times | | Topic: | Inventories Requests | |
| In Inventories Requests, Turez writes:
| | In Inventories Requests, grimsbricksuk writes:
| | Please make changes to the following inventory:
* Delete 1 Part 522c Black Minifigure Cape Cloth, Standard - Shiny Starched Fabric - Height 3.9 cm
* Add 1 Part 522 Black Minifigure Cape Cloth, Standard - Traditional Starched Fabric - Height 4 cm (22231)
|
Interesting, just yesterday I was wondering if 522c is really the correct variant
here. We cannot ask the original submitter anymore, but based on several review
photos of the set I agree that the capes look more like 522.
|
I am curious how you can tell the difference without a direct comparison. Did
LEGO really switch back to the original after the variant was added so long ago?
I haven't been actively working on new sets so I don't know for myself.
Keep in mind that the 'shiny' in the name of 522c only indicates that
there is a light sheen to the fabric by comparison to 522. It is not reflective
or actually shiny.
Thanks!
Jen
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| Author: | jennnifer | | Posted: | Jun 29, 2021 14:20 | | Subject: | Re: parts staying in stock after sold | | Viewed: | 57 times | | Topic: | Technical Issues | |
| In Technical Issues, Mmartin1980 writes:
| | i don't know if this has happened to anyone else, but on more than one occasion
i've sold some elements, knowing they are all of them i had in stock and
listed, then another order comes in for the same part even though i had none
left and had not relisted them.
And two different orders coming in with the same part for all my stock of ..
on both orders, meaning i have to explain to one that the parts are not available.
ive a large amount of stock and don't want to have to recheck it every time
i get an order in.
any help or explanation would be great
Cheers people!
Mat
|
Are the items being sold from the same lot? Do you have any duplicate lots in
your shop and/or how recently have you checked for them?
Jen
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| Author: | jennnifer | | Posted: | Jun 28, 2021 13:06 | | Subject: | Re: PartOut large sets | | Viewed: | 51 times | | Topic: | Selling | |
| In Selling, brexchange writes:
| | Hello Sellers,
I am always partouting sets via BrickLink partout function, but now noticed that
few large sets has note:
"Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves."
I would like to receive suggestions what is the best & easiest way to part out
these kind of large sets in separate halves?
Thank you
|
https://www.bricklink.com/message.asp?ID=1277851
|
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| Author: | jennnifer | | Posted: | Jun 27, 2021 11:52 | | Subject: | Re: Parting out 71741 Ninjago City Gardens | | Viewed: | 58 times | | Topic: | Help | |
| In Help, Teup writes:
| | In Help, Papabricks writes:
| | Additional Notes: Collapse ▲
Due to the massive number of lines (1000+) in the inventory of this set, the
BrickLink system will time out during the part out process. You must part out
the set in two different halves.
|
Oh my god  I could hardly believe this was real, had to check it with my own
eyes. So that's how Bricklink fixed it huh, casually telling its users to
click 500 individual boxes (on a page that you don't check when you do a
part-out) Haha that's really beyond ridiculous. This is a known problem
for at least years 3 years now... and in all this time, this is what they came
up with  Dan made the entire part-out system from scratch in less than that
time, 20 years later there's a whole team of people telling you to check
500 boxes because nobody can figure out a fix
|
I believe fixing this would require them to touch the old 'spaghetti code'
section of the site. I would rather check 500 boxes than risk them breaking the
entire part out system. For some reason, I don't trust them to do it right...
To my knowledge, the workaround came from members figuring out a solution, sharing
it with the Forum, and catalog and inventory admin posting the information on
the affected sets.
Has this even been acknowledged by the BL office? It certainly is not listed
here:
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
You can't fix a problem you don't know or care about.
Jen
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| Author: | jennnifer | | Posted: | Jun 27, 2021 11:29 | | Subject: | Re: Customer Support still working? | | Viewed: | 53 times | | Topic: | Help | |
| In Help, ddbricksltd writes:
| | Hi BrickLink Community!
We have submitted several important tickets to the customer support team since
last Tuesday which have not been resolved yet. Did anyone of you get any tickets
solved or feedback from the customer service or is it only us?
I just would like to check if it could be a technical issue that we cannot reach
anyone.
Cheers,
Max
|
BL customer service only operates during normal business hours. They supposedly
work on tickets in the order they are received. They have been known to fall
many days or even weeks behind.
Are you getting automated email responses with ticket numbers? There is a bug
in the Help desk system that any request which does not generate a ticket number
is never received by the office.
Sorry that this has happened to you. I can only imagine how frustrating it is.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 18:35 | | Subject: | Re: Please help compare parts | | Viewed: | 41 times | | Topic: | Catalog | |
| In Catalog, BricksThatStick writes:
| | In Catalog, jennnifer writes:
Good spot - thanks
|
Ah, thanks for fixing it!
* | | 67095pb011 Tile, Round 3 x 3 with Bottom Stud Holder with Black Large Ovals and Dot with Light Bluish Gray Borders Pattern (Super Mario Fly Guy / Shy Guy Face)
Parts: Tile, Round, Decorated |
|
| Author: | jennnifer | | Posted: | Jun 25, 2021 16:46 | | Subject: | Please help compare parts | | Viewed: | 107 times | | Topic: | Catalog | | Status: | Open | |
| Hello,
I was hoping someone who has this part in hand can confirm the number molded
on it?
[p=68942pb01]
I rather suspect that this part number is just the design ID and that it's
really a decorated version of this:
https://brickset.com/parts?query=Tile%203X3,%20Circle
Attached is a screen grab from a youtube unboxing video.
Thanks!
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 15:47 | | Subject: | Please add Alternate number | | Viewed: | 55 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
| Hello,
I am working on set 21327 and found a new mold number 60591 for part 41530. It
has a new PCC as well: 6289758
The molds appear nearly identical except for the spoke pattern on the center
axle hole. The variations are exactly the same as the what has been previous
found on part 4265c.
Unfortunately, the weight is also different. 41530 weighs 2.40g on my scale and
the newer version weighs only 2.05g.
Please add 60591 as an alternate number unless you would prefer a new catalog
entry.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 10:57 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 114 times | | Topic: | Announce | |
| In Announce, runner.caller writes:
Oh, awesome! So a real message from a real buyer. Guess it pays to check these
things out...
In the OPs defense, there has been a lot of strange scams going around lately.
If the buyer reads this thread and sends me a message, I will donate all 62 of
these I have listed New in my shop to his project.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 10:49 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 26 times | | Topic: | Announce | |
| In Announce, StickyBrickit writes:
| | In Announce, jennnifer writes:
| | It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
|
Ah okay thanks, I think I've got it. I entered £1.99 on the Order page and
then Submit Changes. It changed the Invoice to have £1.99 shipping. I assume
it will inform the buyer of this and they now pay the invoice?
|
No, you still have to send the invoice. It really is manual.
I added links to some Help sections that might be useful in my previous message.
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:45 | | Subject: | Re: Influencer Scammers are back!!! | | Viewed: | 113 times | | Topic: | Announce | |
| In Announce, bigasbricks writes:
| | Suuurrrreee I'll send you $200 of free stuff
Hello!!
My name is (Scammer) but I go by JBBrickFanatic online. I’m from Indiana and
I run
a YouTube channel of 6000+ subscribers. I have this crazy idea for a video/video
series that you could help me with!
I want to own the worlds biggest collection of part no. 15392 “Dark Bluish Gray
Projectile Launcher Part, Trigger for Gun, Mini Blaster / Shooter.”
It’s such an odd part with no real connection abilities outside of the stud shooter.
I am not sure how often they sell, but I am sure it’s taking up space in your
shop.
Even though it is such a small and cheap part, buying a ton does get expensive
and it would be amazing if we can make some sort of deal to help me get these
for free or maybe much cheaper (ex. I pay shipping). I could point folks to your
store, or do something in return for your help. Let’s make a deal!
Thank you so much, and let me know what you think!
Sincerely, JB
|
It's funny that they have chosen one of the smallest LEGO parts for an example
of something that is "taking up space"
Yes, I have a hundred of these in a 2x3 inch baggie. Wherever will I find room
to store all these?!
Doesn't someone want to buy all my unwanted Wedges and Windscreens instead?
lol
|
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:40 | | Subject: | Re: ISO Assorted used bricks | | Viewed: | 21 times | | Topic: | Help | |
| In Help, DazeeDoze writes:
| | Can someone help me search for an assorted collection of used regular bricks
- assorted colors? My collection has more special parts than brick parts and
I just need to get some more of the standard building pieces. Advice appreciated!
Thanks,
DazeeDoze
|
You should create a Wanted List with a variety of bricks and colors you like
and search for stores with items that way. Very few sellers here sell unsorted
lots. Start at the heart shape Want at the top of the page, or go to the Catalog
page for each brick you are looking for and click Add to Wanted List.
Good luck,
Jen
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|
| Author: | jennnifer | | Posted: | Jun 25, 2021 09:38 | | Subject: | Re: Terms of Service Update | | Viewed: | 55 times | | Topic: | Administrative | |
| | | In Administrative, Yo_Yo_Flamingo writes:
How does this work with invoicing? Do I need to calculate the vat, or is that
done for me? Of course I am using onsite payment, but I notice that taxes and
such are not calculated for me when buyers use invoiced shipping methods.
|
Sales taxes are absolutely collected for you when buyers use invoiced
shipping methods from any state where it is required. (Most of them.)
Make sure you have all the necessary columns visible on your Orders Received
page so you can be more aware of this.
It also shows on the Order Detail and Edit Order pages. It should show on your
invoice, but may not if you are using a custom template.
Good luck,
Jen
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| Author: | jennnifer | | Posted: | Jun 25, 2021 09:30 | | Subject: | Re: Pending Order with No Shipping Costs??? | | Viewed: | 22 times | | Topic: | Announce | |
| It says Invoiced: No right there on the screen.
This is a manual invoice order not Instant Checkout. You need to enter the shipping
and any handling charges you use on the Order Received page. (Or the Edit Order
page for that order.)
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 18:43 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 68 times | | Topic: | LEGO products | |
| In LEGO, Heartbricker writes:
| |
P.S: we posted about how the shift to different raw materials impacts the weight
of the parts- that should concern sellers who use weight and counting scales
as they're jeopardizing sending wrong counts to buyers if they don't
address the issue.
Here it is:
https://www.bricklink.com/message.asp?ID=1255060
|
Yes, the weight was the first thing I checked! They were all very close to 4.75
grams. There is a 02/4 molded on one end and a barely discernable (at 5x magnification)
@LEGO at the other end.
The model is going just fine once these were encased. I should have the inventory
for BL well underway by tomorrow.
Jen
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|
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| Author: | jennnifer | | Posted: | Jun 24, 2021 18:13 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
| In LEGO, Heartbricker writes:
| | In LEGO, jennnifer writes:
| | Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent. 
I guess these will work better in this set:
as flower stems.
Jen
|
Must be the new plant based raw materials...
Since it's plant based you might be able to put it in your salad with some
Balsamic and croutons
LEGO has worked so many years to perfect their plastic formulas to become less
brittle and have less issues with color; Hoping we don't have to go through
sub-par parts with the switch to sustainable materials, also wondering how those
materials will hold long term in comparison to the tried and true.
You could probably still complete the build and it'll align once it's
built.
Good Luck.
THB
|
Well, for sure these are not brittle.
Mostly my worry was about how it will affect sellers opening these sets to part
out. Could you imagine if I sold someone those axles New (as they were) and the
reaction I would absolutely receive from my buyer?
Jen
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|
| Author: | jennnifer | | Posted: | Jun 24, 2021 17:50 | | Subject: | Re: Quality of LEGO parts | | Viewed: | 53 times | | Topic: | LEGO products | |
| Here is an image of the first page of the instructions where they are used. Them
being bent all over the place made it fairly annoying to build. However, they
end up being completely encased and there appears to be no problem with the model
from all that warping.
These axles do feel VERY bendy. I would only consider them a close cousin to
the black axles from older sets like this one:
Jen
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|
| Author: | jennnifer | | Posted: | Jun 24, 2021 15:05 | | Subject: | Quality of LEGO parts | | Viewed: | 232 times | | Topic: | LEGO products | |
| Wow, I just opened my Typewriter:
and found the Axle 32s:
and they are all warped and bent.
I guess these will work better in this set:
as flower stems.
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 12:52 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
| In Administrative, macebobo writes:
| | In Administrative, jennnifer writes:
| | In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
|
How do you spell isssued, Jen?
-- John
|
Same way as my name! With lots of extra consonants.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:43 | | Subject: | Re: Seller not responsible ? | | Viewed: | 72 times | | Topic: | Help | |
| In Help, StonesHeart writes:
| | So bizarre, 3 to 4 weeks, and you all accept this?
|
Yes.
| |
I shipped a parcel to a US customer on june 21st, already today it is in the
US. Expected delivery between jun 26th - jul 1st.
|
Not all mail is affected evenly. I have international orders from last month
that have not been processed and an order sent last week that is already in it's
country.
| |
Why would there be such a difference between domestic and international?
he order ?
|
The difference is that, when customs or a sorting facility falls behind, they
leave the packages not finished that day in a container on the side. The next
day, they process the new mail and if they finish in time, go back and start
working on the older packages.
We have Mr. DeJoy to thank for this brilliant and ridiculous process.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 24, 2021 10:39 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 55 times | | Topic: | Administrative | |
| In Administrative, swilhelm writes:
| | Thanks for the clarification. We will be looking into that issue.
|
Sigh...
Sellers without Instant Checkout send invoices. They are generated from
a template from this page:
https://www.bricklink.com/v2/mystore/message_templates.page
I know no one at BrickLink looks at this page because it has had a typo for at
least 4 years.
You can choose the default template or create your own. There are two different
sets of macro tags that sellers can use to customize what their customers see.
The last two payment updates broke this system. The US sales tax was fixed behind
the scenes (or I completely missed any announcement) The UK Vat update is not
yet working with this system. I linked to that discussion in my original post,
but I guess you missed that.
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Here are some threads to read of the history of what has happened.
https://www.bricklink.com/messageThread.asp?ID=276205&nID=1225916
https://www.bricklink.com/message.asp?ID=1227684
You will want to be sure the new system also works with Quotes!
If anyone on the Panel is reading this, please emphasize to BL how important
it is to have a seller involved with site updates and beta testing.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 14:34 | | Subject: | Re: BrickLink and the new EU VAT e-commerce rules | | Viewed: | 120 times | | Topic: | Administrative | |
| Please be sure to update all the seller information regarding invoicing for this
process. We need the macro pages updated and correct. We need to know if necessary
changes will be applied to the default invoice template.
There is no information currently available regarding the UK VAT collection and
seller invoices!
https://www.bricklink.com/messageThread.asp?ID=291487&nID=1276733
Our invoices were messed up when you added Sales Tax.
Our invoices are messed up from the UK VAT collection.
Please break this trend and address this issue for sellers. We need confidence
that our invoicing and payments are correct.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:34 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
| In Selling, antiquer88 writes:
| | Thank you! That was the problem.
|
You should be able to correct that information on the Edit Order page and then
the Pay Now button will appear.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 13:09 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
| In Selling, antiquer88 writes:
| | Hi,
I have a buyer from Brazil who ordered from me in the US, and I invoiced him.
He is trying to pay through BL, but there is no payment button on his order
screen. I am having to send another invoice through Paypal. Normally, the button
shows up, but for whatever reason it is not this time. I have the instant checkout
box checked for international buyers in my store settings, so that should not
be it.
Any ideas what might be wrong?
Thanks,
|
If they chose Paypal instead of Paypal (Onsite) at checkout then there will be
no payment button. Look on the Order Detail page and check the 'Payment By:'
information.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 23, 2021 10:13 | | Subject: | Re: Seller not responsible ? | | Viewed: | 81 times | | Topic: | Help | |
| In Help, S_H_M writes:
| | Hi All,
I ordered parts from a well known seller in the US and paid by paypal. It was
shipped by USPS with tracking. Package hasn't been scanned since 18 may,
so that's not good.
When I contacted the seller, he referred to his TOS where he stated that he
is not responsible for lost packages.
Well I think (read know) he is because he's an official seller so (at least
in Europe not sure how it is in the US) a seller is responsible for the delivery
of the goods. And secondly he accepted a payment by paypal so he is bound to
paypal terms.
What are you're thoughts about this ? Can a seller put in terms which are
against the law ? Should BL make an general TOS where all sellers are bound
too ? should I read his terms and not place the order ?
|
I sent two international packages from Chicago on May 26. Neither one has been
scanned since the 30th when they left my local post office. I wouldn't declare
your package lost just yet. Things are very, very slow right now.
On the other hand, your seller should be working with you at this point, not
denying responsibility.
I wish more buyers would stop shopping at stores that publicly say they won't
help their customers. There is nothing illegal in the US about their terms. It's
just not good business.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:35 | | Subject: | Re: New color - Part #98283 | | Viewed: | 39 times | | Topic: | Catalog | |
| In Catalog Requests, Coldwater writes:
| | In Catalog Requests, peregrinator writes:
| | In Catalog Requests, Coldwater writes:
Only parts that actually appear in a set inventory are listed under Known Colors.
But you should be able to list the part for sale in white once you have it in
hand.
|
I have them in-hand now but am no closer to knowing how to get them added to
the catalog.
|
They won't be 'added to the catalog' until they appear in an inventory
for a set. However, you can still list them for sale. The day after you add them
to your store, the color will appear on the Catalog item page under Lots For
Sale and then the Price Guide Info after they sell. You can submit an image to
the catalog as well on the Add or Change tab.
https://www.bricklink.com/message.asp?ID=1276982
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:29 | | Subject: | Re: Where the "Download VAT invoice” link is? | | Viewed: | 44 times | | Topic: | Help | |
| In Help, Iggor writes:
| | Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
|
It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem
I also received a VAT invoice in my email. Did that show up for you?
https://www.bricklink.com/message.asp?ID=1276874
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 22, 2021 09:23 | | Subject: | Re: We have a new Inventories Admin! | | Viewed: | 41 times | | Topic: | Catalog | |
| You've been greatly missed! You're a very fine admin, and I am happy
to see you here again.
Jen
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 11:08 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 24 times | | Topic: | Catalog | |
| In Catalog, qwertyboy writes:
| | In Catalog, macebobo writes:
| | Since this is a new known color now as the large image in my original post
is from lego.com
|
Note that the term "known color" does not mean it is known to exist. Rather,
"known color" means it is in at least one set inventory on BL. So long as there
are no inventories published on BL with that part in reddish brown, it will not
show up under "known color".
Niek.
|
Thanks for following up with this! I didn't explain that very well in my
first post.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 20, 2021 10:59 | | Subject: | Re: USPS Large Envelope | | Viewed: | 43 times | | Topic: | Shipping | |
| In Shipping, legomaster100 writes:
| | Is it allowed to ship bubble mailers as USPS large envelopes if they meet the
dimension minimums and maximums?
|
Large envelope is for paper. Packages are for LEGO.
Yes, mailers can ship that way if they fit the dimensions although the postal
clerk won't like it. (They see mailers and think: package.) However, you
can't ship LEGO that way because of the other rules not related to dimensions.
Besides, Large envelopes are run through the sorting machines and that is not
good for your parts!
https://www.bricklink.com/message.asp?ID=1248664
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:45 | | Subject: | Re: Packing Dimensions - Seller Tools | | Viewed: | 50 times | | Topic: | Catalog | |
| Yes, this.
Asked for many times and (apparently) impossible to achieve.
On the bright side, whoever submits these hundreds of dimensions will get tons
of credit in the catalog!
https://www.bricklink.com/catalogMembers.asp
Oh, wait...
Jen
In Catalog, Leftoverbricks writes:
| | As suggested by Baskrie:
"What I also see is that there are many the same kind of items without dimensions.
So a lot of torsos (without arms, 973*), but I also see a lot of stickered items,
for example I have 73 1x4 tiles (2431*) with stickers that have no dimensions,
why don't those stickered items inherent there dimensions from the unstickered
'parent'.
A sticker (or print) will not make the peace larger, yes the sticker will ad
a very small dimension increase, but I don't think anyone is able to measure
that (with normal equipment)."
This.
The catalogue contains really thousands and thousands of items that could be
fixed in a minute by BL itself. Basically all printed tiles / bricks / shields
and other printed parts have the same packing dimensions as their unprinted versions.
Same for torso's, legs, heads.
While it's nice that you added this feature you could have done the
above first. This wouldn't be too much of a problem to program/execute, right?
So for all element that have a pb extension this could be automated.
Examples:
has 244 printed or stickered variants
[P=3069b,7]
has 969 printed or stickered variants
has 793 printed or stickered variants
and 973pb* (torso) brings up 8620 items - all have the same weight and
packaging dimensions.
Here's the link for this search: https://www.bricklink.com/v2/search.page?q=973pb*#T=A
Russell, now that TLG owns BL you have a wealth of resources that you could have
used before asking the community to help.
TL;DR: why do you ask the BL (seller)community to fill in the gasps in your inventory
while BL/TLG could have this problem solved easily for thousands of parts (perhaps
90% of the parts that are missing packing dimensions).
|
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 17:40 | | Subject: | Re: Minifigure sw0931 aligned to the wrong film | | Viewed: | 43 times | | Topic: | Catalog Requests | |
| In Catalog Requests, jedi_adams writes:
| | Hi there.
Minifigure sw0931 (Poe Dameron (Pilot Jumpsuit, Hair Swept Left Tousled)) is
from an Episode 9 set but has been aligned to the Episode 7 minifigures. I recommend
he be realigned to the Episode 9 minifigure category.
Thanks to everyone for their excellent and hard work, it is very much appreciated.
|
It looks like he appeared in this book first:
Not sure what episode that book is referencing, but if you are sure that there
is an error, you should submit a proper request here:
https://www.bricklink.com/catalogAdd.asp?utm_content=subnav
Add or Change tab, Change Item: -Minifigure
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:11 | | Subject: | Re: Adding new colors and element ids to items | | Viewed: | 33 times | | Topic: | Catalog | |
| In Catalog, macebobo writes:
| |
now comes in reddish brown and has an element id of 6342958, how does one get
this added to the database? I've added it multiple times to my inventory,
but it will still not show up as available in that color (e.g. the drop down
menu does not list it in reddish brown.)
|
Did you add it just today? To my knowledge, those menus populate during the daily
maintenence.
| | I've also found other parts that do not have current element id and would
like to get them added as well. Please direct me to where to submit this info.
|
Submit new IDs in the Add or Change tab. Change Item: - Part
Items show up automatically when they are listed in the inventory for a set.
What set are these parts from?
| | Also, how does one submit a photo for a new color?
|
Add or Change tab. Add Image: - Part.
I believe it is preferred that images are only listed for parts in known colors.
There are lots of Help pages for our Catalog:
Jen
https://www.bricklink.com/help.asp?topicID=21
https://www.bricklink.com/help.asp?helpID=1916
https://www.bricklink.com/help.asp?helpID=87
https://www.bricklink.com/help.asp?helpID=145
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 14:03 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 39 times | | Topic: | General | |
| In General, BrickCollection writes:
| | In General, jennnifer writes:
| | In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
Yeah I can believe that, but I really just want to know if they're fake.
|
Okay. You said you suspected they were fake due to their low quality. I informed
you that the real stickers for that set have low quality. Since their quality
is no longer at issue, what specifically makes you still think they are fake?
Fake stickers for this set are widely available online but I'd bet that the
fake ones stick better than the real ones.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 19, 2021 12:34 | | Subject: | Re: 7676 Are These Custom Stickers? | | Viewed: | 44 times | | Topic: | General | |
| In General, BrickCollection writes:
| | So I was inventorying an incomplete 7676 Republic Attack Gunship when I saw these
stickers that don't look like the quality of Lego stickers and I was wondering
if anyone could tell me they were fake?
|
The stickers from that set are notoriously bad. They peel off and crack very
easily.
Jen
|
| Author: | jennnifer | | Posted: | Jun 18, 2021 13:38 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 61 times | | Topic: | Selling | |
| | |
Seems you need to reset your invoice template since the last update.
There are 3 new macro tags:
{ORDERVAT-EQ:Y}{/ORDERVAT-EQ:Y}
{VATLABEL}
{ORDERVAT}
|
Ah, this is the info I was looking for! Where is the reference location for this
info? I don't see anything matching that on either of the macro help pages.
Thanks!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 18, 2021 10:57 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 88 times | | Topic: | Selling | |
| Update if anyone is following along...
I sent the invoice and checked my copy. There is no indication anywhere of the
amount of VAT that is estimated or charged. (This still seems like a major
problem to me, but what can you do? I would still appreciate it if someone from
BL can explain to sellers how to send invoices that are correct.)
The buyer paid right away (yeah!) and I received an email titled 'Your LEGO@
BrickLink VAT Invoice' There is also a large banner and link on the Order
Detail page.
So, I guess half of the process seems to be working very well.
Jen
In Selling, jennnifer writes:
| | In Selling, Stellar writes:
| | In Selling, Stellar writes:
| | In Selling, jennnifer writes:
| | In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
I think yes
|
Well, actually, maybe it is after payment not after invoicing.
|
Thanks for giving me the head's up about that!
Okay, well I guess I will go ahead and send the invoice with the mystery total
and hope that the VAT form shows and up and is correct somehow...
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 14:43 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 61 times | | Topic: | Selling | |
| In Selling, Stellar writes:
| | In Selling, Stellar writes:
| | In Selling, jennnifer writes:
| | In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
I think yes
|
Well, actually, maybe it is after payment not after invoicing.
|
Thanks for giving me the head's up about that!
Okay, well I guess I will go ahead and send the invoice with the mystery total
and hope that the VAT form shows and up and is correct somehow...
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 13:55 | | Subject: | Re: VAT on invoice for UK order | | Viewed: | 56 times | | Topic: | Selling | |
| In Selling, jbricks writes:
| | Hello,
When you open the order there should be a link there that you can click to download
the
VAT invoice for the outside of the package.
|
Does the link appear only after invoicing? Because there is nothing on the Order
Detail page at this time.
Jen
| |
And we receive them all in our email, after the order has been placed/paid.
Best regards
Janet
In Selling, jennnifer writes:
| | Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
|
| Author: | jennnifer | | Posted: | Jun 17, 2021 10:53 | | Subject: | VAT on invoice for UK order | | Viewed: | 127 times | | Topic: | Selling | |
| Hello,
I have an order from the UK and I need to send the invoice. However, when I generate
the invoice, there is no mention of the VAT. The Grand Total is just mysteriously
higher than the items + shipping.
What macro tags should I be using for VAT to show on my invoice? I tried adding:
VATAMOUNT and it came up as $0.00.
I believe I also need to attach proof of VAT to the outside of the package. The
Help section reads:
BrickLink will provide the seller with a copy of the invoice that it has issued
to the buyer identifying the VAT charged.
Where will this form be provided to me?
Thanks all for your help!
Jen
|
|
|
| Author: | jennnifer | | Posted: | Jun 16, 2021 11:25 | | Subject: | Re: USPS Issues and Store Policy | | Viewed: | 38 times | | Topic: | Shipping | |
| In Shipping, cosmicray writes:
| | In Shipping, Starship writes:
| | Sellers,
I keep running into issues with buyers where USPS packages are being delayed
or lost in transit, and it seems to be happening with increasing regularity these
days.
|
Domestic packages or international ?
Most of my domestic packages are moving along right now. I do not ship international,
so someone else will have to speak to those.
One suggestion is that you absolutely need to get scans when you hand it over.
Once USPS scans it, then it is documented as being in their possession, and various
delivery metrics begin to run. If you just leave them on the counter, then exit
the post office, it may. or may not, get scanned the same day.
Nita Rae
|
The OP stated that they are waiting in line and getting scans. There have been
a ton of problems in northern Illinois over the last three months. Things are
just getting back to normal again these past two weeks.
https://www.bricklink.com/message.asp?ID=1267628
I had two packages lost before they ever got to a sorting center and a 8-14 day
delay with many of my First Class orders. I also had to start waiting in line
for scans so my customers wouldn't see only 'Label Created' tracking
and assume that I hadn't shipped their order.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 15, 2021 00:33 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 166 times | | Topic: | Feedback | |
| In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
When you place an order on BrickLink, your seller spends time reviewing it, invoicing
you, pulling the parts, weighing/estimating items for shipping.
How do you account for their time if you can keep placing and canceling orders?
Most of us are just individuals running our businesses out of our homes. We are
not big companies that can easily absorb these kinds of incidental costs.
Also, keep in mind that BrickLink displays how many canceled orders a seller
has right on their storefront feedback page. It might seem like a small thing,
but lots of canceled orders do throw up red flags.
Lastly, sellers feel vulnerable to neutral or negative feedback when they cancel
an order for a buyer who simply changed their mind.
Please consider your sellers when you are shopping here!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 11, 2021 22:16 | | Subject: | Re: Please Consider Moving Xref | | Viewed: | 38 times | | Topic: | Catalog Requests | |
| In Catalog Requests, The_RealRedHex writes:
| | The Xref for the old light grey looks an awful lot like light bluish grey. The
difference between the LBG and LG Xrefs is minuscule. perhaps it needs to be
replaced.
Regards,
Theo - The_RealRedHex
|
The image is not the Xref.
If you would like to see an improved image, submit one here:
https://www.bricklink.com/catalogAdd.asp?utm_content=subnav
We are a 'if-you-want-something-done-right-do-it-yourself' type of community.
Jump in!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 11, 2021 13:06 | | Subject: | Re: Please Help With Set 7868-1 | | Viewed: | 49 times | | Topic: | LEGO products | |
| In LEGO, axaday writes:
| | In LEGO, jennnifer writes:
| | In LEGO, axaday writes:
| |
If you have this set in your collection and can confirm you Mace Windu came with
it, please reply. I suspect that the Mace Windu figure in this set is actually
an unrecognized variant that ought to be added to the catalog, along with his
head.
|
I've got a fresh unopened copy. I think I bought it for my son who wanted
the Tactical Droid, but we never built it. I can open it though if no one else
comes forward to help out.
It's a bit...pricey.
Jen
|
I'm not asking you to blow $250 on this question unless you really want to...
|
Well, the price tag on the box says only $39.99
But, now I see the Tactical Droid was featured in the last Bad Batch episode
so I should open the set and keep the droid, right??
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 9, 2021 09:57 | | Subject: | Re: Please Help With Set 7868-1 | | Viewed: | 38 times | | Topic: | LEGO products | |
| In LEGO, axaday writes:
| |
If you have this set in your collection and can confirm you Mace Windu came with
it, please reply. I suspect that the Mace Windu figure in this set is actually
an unrecognized variant that ought to be added to the catalog, along with his
head.
|
I've got a fresh unopened copy. I think I bought it for my son who wanted
the Tactical Droid, but we never built it. I can open it though if no one else
comes forward to help out.
It's a bit...pricey.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 8, 2021 12:45 | | Subject: | Re: No buyer name on orders page, anyone else? | | Viewed: | 50 times | | Topic: | Technical Issues | |
| In Technical Issues, chetzler writes:
| | Is anyone else seeing this? When I click through to the order everything looks
OK: user's real name and BrickLink ID are there with a complete and proper
address that matches the PayPal address. So far this only seems to happen on
the orders page.
|
I've got one of these now as well. New user (joined yesterday), manual invoice.
--------------------------------
Okay, BrickLink, now it's your turn:
Step 1: multiple members report and provide details of a technical problem.
Step 2: you notice because someone in the office is following the Technical Issues
topic in the Forum.
Step 3: you ACKNOWLEDGE our report by replying politely to this thread. Hey,
thanks for the report! We are now aware of this problem (a) someone will look
into it. (b) we already have a fix in process.
Step 4: kindly report back here when appropriate action has been taken.
Ready? Go...
----------------------------------
Jen
|
|
|
|
| Author: | jennnifer | | Posted: | Jun 5, 2021 10:48 | | Subject: | Re: Please add Additional Notes | | Viewed: | 29 times | | Topic: | Catalog Requests | |
| | | In Catalog Requests, randyf writes:
|
| | It should say "Due to the massive number of lines in this inventory (1000+),
the BrickLink system will time out during the partout process. You must
part out the set in two different halves."
|
Excellent! Thanks for fixing it.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 19:25 | | Subject: | Re: Marketplace Panel meeting minutes | | Viewed: | 105 times | | Topic: | Administrative | |
| In Administrative, Admin_Russell writes:
| | In Administrative, jennnifer writes:
| | In Administrative, swilhelm writes:
| | In Administrative, jhess writes:
| | re: shipping zones
are you talking about ADDING the option for zones or REPLACING shipping costs
by weight WITH zones?
|
Hello jhess, the conversation was around replacing the current shipping method
with shipping by weight to zones. We are looking into API solutions with USPS
among others as our current system doesn't support adding zones.
|
Ah... Hi. Don't mean to be rude, but who are you and who is we? Do you work
for BrickLink?
Also, the concern here was that you all understand that the USPS uses weight
and location, not one or the other.
Jen
|
He is our new Product Manager for the Marketplace Team.
|
Ah, thank you for sharing the information...perhaps an administrator banner is
in order.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 16:26 | | Subject: | Re: Seller does not support orders shipping to PA | | Viewed: | 35 times | | Topic: | Buying | |
| In Buying, Keystone_Bricks writes:
| | Ok so, I went to purchase some pieces for Market Street as I am piecing it together,
and one seller does not support shipping to Pennsylvania, but is located in the
US Ana the store is indeed open. I know you can not shop to certain counties,
as I do that for my store, but never knew you cooks refuse to ship to a state?
They haven’t had orders in a while, so could it be the sales tax issue because
BL automatically collects sales tax on orders going to PA.
|
Short answer: stores need an onsite payment method to allow for sales tax collection.
Long answer: Search 'seller doesn't ship to' to find lots of posts
like yours.
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 16:25 | | Subject: | Re: Marketplace Panel meeting minutes | | Viewed: | 78 times | | Topic: | Administrative | |
| In Administrative, swilhelm writes:
| | In Administrative, jhess writes:
| | re: shipping zones
are you talking about ADDING the option for zones or REPLACING shipping costs
by weight WITH zones?
|
Hello jhess, the conversation was around replacing the current shipping method
with shipping by weight to zones. We are looking into API solutions with USPS
among others as our current system doesn't support adding zones.
|
Ah... Hi. Don't mean to be rude, but who are you and who is we? Do you work
for BrickLink?
Also, the concern here was that you all understand that the USPS uses weight
and location, not one or the other.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 10:32 | | Subject: | Re: base part/color search for printed parts | | Viewed: | 29 times | | Topic: | Suggestions | |
| In Suggestions, ToastBubbles writes:
| | It would be super awesome if you could search by part and see all printed or
stickered varients of it for each specific color. This would be useful for finding
all variations of specific Star Wars helmets.
For example, yesterday I found part number 12612 in my collection,but when I
searched it, there was no results because the print gives it a separate part
id. instead it should maybe be the same id with a separate sub-id. Or something
along those lines
|
Start at the Color Guide, choose your color, choose your category, then search
for the base part number with an *
Voila!
Good luck,
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 3, 2021 09:38 | | Subject: | Please add Additional Notes | | Viewed: | 59 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
| I am wondering if perhaps the Inventory Note on these problem sets needs to also
be displayed on the Catalog Detail page.
"Due to the massive number of lines in this inventory (1000+), the BrickLink
system may time out during the partout process. If this happens, you may wish
to part out the set in two different halves."
There are too many similar Forum questions to indicate that sellers are finding
this information on their own. I guess the average seller does not read the inventory
pages of sets they are parting out. We should do something to help out!
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 2, 2021 13:43 | | Subject: | Re: photo or render - preferred? | | Viewed: | 54 times | | Topic: | Catalog | |
| In Catalog, weblectricity writes:
| | I'm wondering what kind of item image is preferred in the catalog - a 3d
render or a photograph? Especially for animals, minifigures and characters.
I have some animals from the Friends line, that have only 3d renders in the catalog.
I can take good quality photos but are they really needed if there are renders
available?
Peter
|
High-quality photos are always appreciated. FYI: renders are used as the main
image (as a general standard) when a part comes in many different colors for
consistency's sake. Photos can be used as an Additional image. For decorated
items and unique parts, photos are preferred.
Be sure to use a white background and crop the images very closely. The thumbnail
images are generated from the large image you upload so it's necessary.
Jen
|
|
| Author: | jennnifer | | Posted: | Jun 1, 2021 11:37 | | Subject: | Re: How can I exclude sellers from the UK? | | Viewed: | 56 times | | Topic: | Selling | |
| In Selling, jennnifer writes:
| | In Selling, SimplyBricks writes:
| |
I'm confused to why it's a hassle! Printing an extra sheet of paper,
then putting it into a polybag and securing it to a parcel with cellotape. What
extra shipping supplies would you need to purchase? Just think, you will learn
new things about shipping around the world! What are you going to do when the
EU fetch in simular paperwork rules in July? Go with the flow, learn new things!
Mike
|
Most of us US sellers have only ever needed to complete and sign the standard
customs form/label. Could you provide us any details about what is required to
be on the additional paperwork and if there are other restrictions of requirements
we should be aware of? It would be much appreciated!
Thanks,
Jen
|
Thanks for the link and the explanation. I will look into finding the clear packets
that are needed. Unfortunately, I don't sell very much overseas anymore because
who wants to pay $15 to ship a package? When I started it cost $3 to send the
same thing. That's some crazy inflation in less than 10 years.
Jen
|
|
| Author: | jennnifer | | Posted: | May 31, 2021 15:25 | | Subject: | Re: Taj Mahal | | Viewed: | 38 times | | Topic: | Buying | |
| In Buying, groggy68 writes:
| | What is the easiest way to find out which seller has the most inventory for the
Taj Mahal Lego set? Here in USA please. If I do have to piece it together I'd
rather buy it from as few sellers are possible.
|
Yes, create a Wanted List by going to the set's Order Detail page and click
the Part Out link below My Wanted List.
Good luck with that huge project!
Jen
|
|
| Author: | jennnifer | | Posted: | May 31, 2021 15:24 | | Subject: | Re: How can I exclude sellers from the UK? | | Viewed: | 55 times | | Topic: | Selling | |
| In Selling, SimplyBricks writes:
| |
I'm confused to why it's a hassle! Printing an extra sheet of paper,
then putting it into a polybag and securing it to a parcel with cellotape. What
extra shipping supplies would you need to purchase? Just think, you will learn
new things about shipping around the world! What are you going to do when the
EU fetch in simular paperwork rules in July? Go with the flow, learn new things!
Mike
|
Most of us US sellers have only ever needed to complete and sign the standard
customs form/label. Could you provide us any details about what is required to
be on the additional paperwork and if there are other restrictions of requirements
we should be aware of? It would be much appreciated!
Thanks,
Jen
|
|
| Author: | jennnifer | | Posted: | May 31, 2021 15:18 | | Subject: | Re: New Bricklink (Copy of Post) | | Viewed: | 130 times | | Topic: | Suggestions | |
| In Suggestions, Lord_Barthon writes:
| | Dear Bricklink Admins
I am worried and hope you can help me.
I have just visited the new Bricklink R3 Website and I have a few questions about
this future website.
Altough it looks visually very pleasing, I hvae two concerns / questions.
What happenes to the other 3 Categories Gears / Catalogs / Books? Are they going
to be
deleted? Will it be not anymore possible to buy old OFFICIAL Lego catalogs on
Bricklink?
Secondly, are you going to delete the Sub-Themes /Sub-Categories?
There is only castle and all castle sets cannot anymore be divided in sub-categories,
which was very handy in order to find certain sets?
Is this just an early version of the upcoming website or are these the final
changes?
I really hope Bricklink won't lose that much of information, possibilities
and content!
With the kindest regards
Barthon
|
I believe that the shocking lack of categories was one of the loudest and most
frequent concerns about BrickLink XP. It was supposed to make the website seem
less 'confusing' for newbies. I don't see how they can possibly switch
to that catalog structure without dumping the entire idea that BrickLink houses
the best LEGO Reference Catalog. A LEGO representative publicly promised that
the Classic site would continue to be supported no matter what. However, I don't
know how much that promise is worth really...
Jen
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 14:02 | | Subject: | Re: Lego Ownership of Bricklink | | Viewed: | 76 times | | Topic: | Announce | |
| | | In Announce, macebobo writes:
We have a community engagement person that rarely engages with the community.
|
I am still hoping for good things once they get settled in.
| |
It would be ideal if they had a page on the site that listed the changes, acknowledged
known issues, and displayed the overall health of the site. Heck, I would even
volunteer to maintain it.
|
I would as well!
| |
What, a man can dream, can't he?
|
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
The Bug Fixes and Improvements sections have been static for as long as I have
been checking this page.
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 11:31 | | Subject: | Re: How is order total calculated? | | Viewed: | 41 times | | Topic: | Buying | |
| In Buying, Edwin073 writes:
| | Hello,
I sometimes have the question from new buyers how this is being calculated. This
is an example. Someone bought €2,45 at a store but order total becomes €3,96?
Where is this calculation coming from? I can't found out. It's not with
shipping price or...? Can someone give me some more information about this?
Greetings Edwin
|
https://www.bricklink.com/help.asp?helpID=2453&q=roadmap
Maybe it has to do with one of the 'in progress' items here?
Jen
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 11:20 | | Subject: | Re: Lego Ownership of Bricklink | | Viewed: | 104 times | | Topic: | Announce | |
| In Announce, StickyBrickit writes:
| | So it's been quite a while now since the bolt out of the blue announcement
that Lego had acquired this site. I remember at first there was quite a lot of
concern that they would ruin the site, or at least have an overall negative impact.
However I haven't really noticed any difference so far (perhaps a bit more
downtime from the server?).
Just wondering what other people's thoughts are now that they've had
control of the site for a while. Better, worse, about the same?
|
I would guess that LEGO has done very little that has directly affected the site
up to this point except:
Non-LEGO items have been removed.
Some language and terms have been updated.
The sales tax/brexit/vat issues were met head on, but I don't know if LEGO
was the impetus for this.
Our volunteer admin are now called Experts.
A few surveys have come and gone...
Did I miss anything?
Lots of people are assuming the LEGO is now in direct control, but I haven't
seen any evidence that this is the case. Help Desk is still slow. Bugs still
aren't fixed. Transparency is actually getting worse. Shrug.
Jen
|
|
| Author: | jennnifer | | Posted: | May 27, 2021 11:08 | | Subject: | Re: Buyers seeing that I don't ship to state | | Viewed: | 43 times | | Topic: | Help | |
| In Help, zorbanj writes:
| | I don't even red threads with this subject anymore. 2 more topics I now
skip over:
I can't part out set 71741 Ninjago City Gardens!
I'm waiting to be verified as a new shop, How long does it take?
Am I the only one who uses the forum search button?
|
Nope! But I'd bet we don't hear too much from people who DO use the search
first.
Jen
| |
In Help, Tracyd writes:
| |
Check the forum for this issue. This has been answered so many times it's
annoying to see a post about it now.
|
|
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 14:29 | | Subject: | Re: Tire Sorting Guide | | Viewed: | 35 times | | Topic: | Catalog Identification | |
| | | In Catalog Identification, Andrsv writes:
That looks great thanks!
Is it OK if I put a link to it from my website avbricks.no?
|
Yes, for sure! The images are all mine or LEGO stock images so I think there
would be no problem with posting it.
Jen
|
| Author: | jennnifer | | Posted: | May 25, 2021 14:26 | | Subject: | Re: Tire Sorting Guide | | Viewed: | 44 times | | Topic: | Catalog Identification | |
| Oh, thanks and you're welcome everyone. Your kind words are making me feel
warm and fuzzy.
I forgot to ask if anyone has these in hand:
and could confirm the presence of a molded part number?
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 11:30 | | Subject: | Re: Remove 1 item from order | | Viewed: | 46 times | | Topic: | Selling | |
| In Selling, wendybrowne writes:
| | Dear super wild and crazy chicken! lol!
i have tried using that page to amend a few orders, it has never worked for
me, the customer says they don't see any option to approve a change in the
order, and I don't know where to tell them to look in their brick link account,
so i put a credit on the invoice.
i would like to know where exactly where does the customer find the "approve
change" in their account?
|
People have already answered this for you. It might better if you would start
reading the answers you get when you post on the Forum:
https://www.bricklink.com/messageThread.asp?ID=289706&nID=1270835
| |
In Selling, wildchicken13 writes:
| | In Selling, TechnicBuilt writes:
| | Hello
I have an order where the buyer ordered Qty 1 of a 1x1 Tan Plate. I have this
plate in my inventory but it is actually Nougat.
How do I remove the item form the order. The order has not been paid yet as it
is an manual invoice and I need to add shipping. Is the easiest way to credit
them the cost of the 1 item and then tell them what happened in an order note?
|
https://www.bricklink.com/retractOrderItem.asp
|
|
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 11:26 | | Subject: | Tire Sorting Guide | | Viewed: | 270 times | | Topic: | Catalog Identification | |
| Hello all,
I have updated my Common Tire Sorting Guide:
https://www.dropbox.com/s/mfflmbrgrwq660d/LEGO%20Common%20Tire%20Sorting%20Guide%202021.pdf?dl=0
It's meant to help you sort out all those pesky tires quickly and accurately.
Remember to be sure that you print it out actual size if you want to be able
to just line your parts up with the images on the page.
Please let me know if you have any suggestions for improvements or notice any
errors that need fixing! If the dropbox download isn't working for you, just
send me a message to get a direct copy.
Take care,
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:40 | | Subject: | Re: better quality of store logo | | Viewed: | 38 times | | Topic: | Help | |
| In Help, SaveYourBricks writes:
| | Does anybody know, if it's possible that the store logo can be uploaded in
higher quality?
|
Nope... 72px x 72px is what we have at the moment.
Your logo looks cute! I can see why you would want to show it off.
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:28 | | Subject: | Re: Grammar: Less -> Fewer | | Viewed: | 48 times | | Topic: | Suggestions | |
| In Suggestions, axaday writes:
| | In Suggestions, E.Leslie writes:
| | I imagine I'm not the only one to be aware of this grammar mistake. When
searching a store's inventory, there's a drop-down menu that says "All
Filters." Once it's been expanded, it can be minimized by clicking "Less
Filters."
Properly, in English grammar, when there is a countable noun, we do not use the
quantitative adjective "less". That's flat-out wrong. We must say "fewer".
We can say "less milk," but not "less cookies." We must say "fewer cookies."
So here, English grammar demands that we say "Fewer Filters."
I do think that correcting this error will enhance the site's professionalism.
|
You are correct about the grammar. However, “less” is very commonly used this
way in the United States. Much more commonly than “fewer”. There is a fuzzy
line between poor grammar and a language evolving. They’re/there/their is clearly
on one side of the line for me, as an example, but less/fewer doesn’t bother
me.
|
I like this point of view!
My kid loved the Weird Al Word Crimes video when he was little. It's been
playing in my head since this thread started yesterday...
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:24 | | Subject: | Re: make a collection of sets and search them | | Viewed: | 35 times | | Topic: | Suggestions | |
| In Suggestions, subx writes:
| | This is probably more of an end user thing, rather than something that’s going
to help anyone sell anything, but I’ve always thought it would be handy if I
could create a collection of the sets I own. Then being able to ask things like:
whether I have have a particular part in my current sets, which of my sets does
this piece come from, etc.
I’ve had a search through past suggestions and can’t find anything quite like
this, but can’t imagine this hasn’t been thought of before. Or maybe it’s yet
another feature that’s buried in the interface that I haven’t found!
|
You are looking for Rebrickable!
https://rebrickable.com/
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:22 | | Subject: | Re: What does HLC mean? | | Viewed: | 52 times | | Topic: | LEGO products | |
| In LEGO, jennnifer writes:
| | In LEGO, re_collection writes:
| | Hi all,
just a curiosity, what does HLC mean?
[p=3069bpb382]
Thanks
|
Heartlake City?
|
It's where all the Friends live.
Jen
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:22 | | Subject: | Re: What does HLC mean? | | Viewed: | 43 times | | Topic: | LEGO products | |
| In LEGO, re_collection writes:
| | Hi all,
just a curiosity, what does HLC mean?
[p=3069bpb382]
Thanks
|
Heartlake City?
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 09:13 | | Subject: | Re: 47566pb02L and 87568pb02L Different? | | Viewed: | 28 times | | Topic: | Problem | |
| In Problem, firestar246 writes:
| | I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.
|
| |
He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.
So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01)
|
| | or separated listings (like what happened
to 92747pb01).
|
| | The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.
|
I am not sure about the differences, but since BL only has one entry for all
versions, it's up to the buyer to inquire if the seller has the exact variation
they wish to buy. They placed an order for 87568pb02L and you don't have
a crystal ball. ( I assume so, anyway.) I looked quickly and didn't see other
sellers listing this part with a note about the number or print color.
We need our resident Star Wars minifig expert! I only have the older version
so I can't help with the comparison.
Good luck with your buyer... hope they listen to reason.
Jen
|
|
| Author: | jennnifer | | Posted: | May 25, 2021 00:56 | | Subject: | Re: Remove 1 item from order | | Viewed: | 37 times | | Topic: | Selling | |
| In Selling, peregrinator writes:
| | In Selling, TechnicBuilt writes:
| | Hello
I have an order where the buyer ordered Qty 1 of a 1x1 Tan Plate. I have this
plate in my inventory but it is actually Nougat.
How do I remove the item form the order. The order has not been paid yet as it
is an manual invoice and I need to add shipping. Is the easiest way to credit
them the cost of the 1 item and then tell them what happened in an order note?
|
Just buy a copy of and take the 1x1 tan plate from it
|
I am trying to imagine a world where I wouldn’t be able to just find one of those
in our own collection somewhere....
Jen
|
|
| Author: | jennnifer | | Posted: | May 24, 2021 18:38 | | Subject: | Re: Any pointers for running a store? | | Viewed: | 55 times | | Topic: | Help | |
| | | In Help, cycbuild writes:
What is your BrickLink rule of thumb to organizing inventory and pulling orders?
|
Condition / Category / Size / Color
I pull orders alphabetically by Item Name since that mostly aligns with Categories.
| | I've heard that sorting by parts not color is a good one. Another is cutting/taping
your own boxes to save on shipping.
|
This takes a lot of time. If I sold a lot of sets, it might be worth it, but
I mostly sell parts and ship small orders.
| | And a lot of pros and cons to setting a minimum price/lots.
|
You need a minimum unless you are just trying to raise your feedback. Otherwise,
you will be losing money on itty bitty orders. Buyers hate lot limits. Don't
use them unless you have to.
| | My sub-query would be; are there any slow sellers that you
leave in the odd parts bin, or push to the end of the queue (of listing parts)?
|
Wheels, Tires, Wedges, Windscreens. Hate 'em.
| | Lastly, is BrickStock worth it or is Rebrickable a nice alternative?
|
Never tried either one. Shrug.
Good luck!
Jen
|
|
| Author: | jennnifer | | Posted: | May 24, 2021 18:27 | | Subject: | Re: Grammar: Less -> Fewer | | Viewed: | 43 times | | Topic: | Suggestions | |
| In Suggestions, E.Leslie writes:
| | I imagine I'm not the only one to be aware of this grammar mistake. When
searching a store's inventory, there's a drop-down menu that says "All
Filters." Once it's been expanded, it can be minimized by clicking "Less
Filters."
Properly, in English grammar, when there is a countable noun, we do not use the
quantitative adjective "less". That's flat-out wrong. We must say "fewer".
We can say "less milk," but not "less cookies." We must say "fewer cookies."
So here, English grammar demands that we say "Fewer Filters."
I do think that correcting this error will enhance the site's professionalism.
|
Alas, you are correct, but BL is not so great with the grammar thing. You
should see the Seller Message Template Settings page if you want to correct something
terrible.
I will say in their defense that not everyone who works there is a native English
speaker.
It's sso hard to get thingss corrected on this ssite.
Jen
|
|
|
| Author: | jennnifer | | Posted: | May 24, 2021 17:50 | | Subject: | Re: 87997 pom pom | | Viewed: | 33 times | | Topic: | Catalog Requests | |
| In Catalog Requests, monica4391 writes:
| | Would it be possible to add a note to this part number, and more specifically
the 2 colored versions, that they are sold individually and not by the pair.
I've sold singles of both the red and blue on several occasions where the
buyer thought they were sold as a pair since the picture shows 2 of them.
|
I will submit new images.
Jen
|
| Author: | jennnifer | | Posted: | May 24, 2021 12:56 | | Subject: | Re: 64225pb009 Change name MISSLE to MISSILE | | Viewed: | 40 times | | Topic: | Catalog Requests | |
| In Catalog Requests, Pippysblocks writes:
| |
* | | 64225pb009 Wedge 4 x 3 Triple Curved No Studs with Dark Azure Galaxy Squad Logo and Orange 'MISSILE BATTERY' Pattern (Sticker) - Set 70701
Parts: Wedge, Decorated |
Should be Missile and not Missle.
Thanks
|
For future use:
|
|
|
| Author: | jennnifer | | Posted: | May 23, 2021 11:02 | | Subject: | Re: Tan in the catalog | | Viewed: | 48 times | | Topic: | Catalog | |
| In Catalog, infinibrix writes:
| |
Sometimes I don’t understand why we should feel the need to go to such lengths
to edit Legos official renders or even Legos official colour names as in doing
so we just seem to create further problems for ourselves?
|
Honestly, we are going to these lengths because we think we are actually solving
a problem. Most of our renders are now fairly good, some of them are still bad.
| | If these official Lego renders were used as White, LBG, DBG and Black I would
soon become accustomed enough to be able to tell the difference regardless of
whether I’m able to see them side by side or not...
|
And then we have new sellers getting them all mixed up while they are 'becoming
accustomed'? And new buyers ordering the wrong thing?
**The best solution is to have the most renders possible with the best color
accuracy.**
Anyone can contribute and fix the remaining problems with this issue. I should
mention that fixing some of the colors like Tan and Dark Tan are a bit more challenging
to get right than others. Most of the bad examples in the OP were actually some
of my early attempts that need to get brought up to randyf's standard.
I will set aside some time today to contribute some better versions.
Take care,
Jen
|
|
| Author: | jennnifer | | Posted: | May 22, 2021 22:44 | | Subject: | Re: Tan in the catalog | | Viewed: | 42 times | | Topic: | Catalog | |
| In Catalog, infinibrix writes:
| | In Catalog, peregrinator writes:
| | In Catalog, infinibrix writes:
| | If it was done this way all the parts in your examples would look correct and
as below for both Tan and Dark Tan respectively:-
|
Honestly I think these renders are not good - the shading is so heavy that tan,
for example, looks much darker than it ought
|
But a lot of this comes down to simple display settings for instance on my PC
LCD they currently look perfect whereas on my Laptop they look a little too dark
but something easily adjustable for those that are bothered by it. Either way
at least all those example Lego images are uniform in colour/shading and that's
the important thing as the OP's examples show tan in different colours altogether?
besides if they're good enough for Legos official site I don't see any
reason why they shouldn't be good enough to use on Bricklink?
|
Here is where we agree to disagree. I don't how LEGO using them makes
them good enough for our uses. They are not pulling parts using their images.
The accuracy means nothing to them. They use different images in their instructions
booklets and on printed material.
I think their renders are only clear if you have another render to compare them
to. At a glance, the White look LBG, the LBG look DBG, and the DBG look Black.
The Trans images are all terrible. The Yellow all look... well not Yellow.
Would you really go pull a White part from just seeing this render? randyf's
images are WAY closer to the truth.
|
|
|
| Author: | jennnifer | | Posted: | May 22, 2021 21:10 | | Subject: | Re: Tan in the catalog | | Viewed: | 44 times | | Topic: | Catalog | |
| In Catalog, chetzler writes:
| |
This is a relatively recent problem. There was a time when there photographs
rather than renders. The renders are problematic.
|
No, we went from 2D line-drawn renders to a mixture of LEGO and BrickLink's
3D renders.
LEGO's are better than BL's but their colors are still bad. The old renders
were awesome for color accuracy but apparently off-putting to people who thought
them old-fashioned.
Photos would be great, but to really work, they would all need to be consistent
and continuously updated. No magic button that I know of to make this problem
go away!
Jen
|
|
| Author: | jennnifer | | Posted: | May 22, 2021 21:05 | | Subject: | Re: Tan in the catalog | | Viewed: | 47 times | | Topic: | Catalog | |
| In Catalog, infinibrix writes:
| | In Catalog, tec writes:
| | Hi
Is there a way (or setting) to collapse all Tan pics to the same shade? So that
all listings are simple, uniform.
or, show all in the the most common shade? (which is... the last?!?)
or, exclude just that strange shadowy Tan?
Oh well, just in case, if there's a fix also for Dark Tan... I'd love
to use it
|
Much of this would be achievable if we focused on using Legos official images
wherever possible expecially when it comes to generic bricks but it would take
a lot of time to expect community volunteers to go through and update them all.
Personally I think this needs to be done by an allocated Lego employee that also
deals with the images on their own site
If it was done this way all the parts in your examples would look correct and
as below for both Tan and Dark Tan respectively:-
|
The LEGO renders ARE the problem. They are so badly lit that some colors are
very poorly represented. Members like randyf took it upon themselves to adjust
each file manually to make the images actually resemble our colors. This is totally
worth it in my opinion. I can also adjust renders but I am not as good as he
is at it. If anyone ever wants an existing render to be improved, just drop me
a message and I will try and fix it.
This is a problem that can be fixed with a bit of effort and skill. I have not
seen a perfect set of renders out there for us to use, so this is what we have.
Trying to make the best of it!
Jen
|
|
| Author: | jennnifer | | Posted: | May 6, 2021 13:23 | | Subject: | Re: We have a new Catalog Associate! | | Viewed: | 44 times | | Topic: | Catalog | |
| Congrats to randyf! Good luck in your new position for which you are so well-qualified!
I am glad you are watching over our catalog.
Jen
|
| Author: | jennnifer | | Posted: | Apr 28, 2021 00:21 | | Subject: | Re: We have a new Inventories Administrator! | | Viewed: | 51 times | | Topic: | Catalog | |
| Welcome and thanks for stepping up!
Jen
|
|
|
| Author: | jennnifer | | Posted: | Apr 21, 2021 18:29 | | Subject: | Re: Changes involving the CEP | | Viewed: | 81 times | | Topic: | Catalog | |
| In Catalog, popsicle writes:
| | In Catalog, jennnifer writes:
| | | | In Catalog, Heartbricker writes:
|
| | StormChaser deserves our gratitude and not our lust to satisfy our own selfish
need to know 'why?'
|
He has my gratitude. What I also feel is a sense of responsibility as a member
of this community to seek reassurance that he was treated fairly.
Jen
|
Seems disingenuous, your expression of concern. He’s a big boy, that I don’t
believe was without compensation.
I appreciate Robert and his efforts as much as any others here, and before most:
https://www.bricklink.com/message.asp?ID=1178543
He’s quit the catalog team before though: https://www.bricklink.com/message.asp?ID=1178543
He’s also gone to the extent of quitting BL altogether, unregistering vowing
publicly never to return: https://www.bricklink.com/message.asp?ID=1123830
Only to be reinstated by that evil BL office (admin) you seem incessant in denigrating.
-popsicle
|
Ouch! You got me there: I harbor no good feelings toward the BL office. However,
I do generally admire your positivity and wish I had more of it. I used to look
on the better side of things and now I don't.
There's too many things that could be better if they chose to make them better.
This rankles me. I do try to be supportive and kind when I see genuine effort.
I help newbies, I support our admin, I contribute. So, I am incessant in wanting
things to be better. You're right. 'Denigrating' implies that I am
lashing out without cause. Is that fair?
I don't feel good about what happened. I think we are worse off. If I came
across as disingenuous, that was not my intent.
Take care,
Jen
|
|
| Author: | jennnifer | | Posted: | Apr 21, 2021 15:54 | | Subject: | Re: Changes involving the CEP | | Viewed: | 80 times | | Topic: | Catalog | |
| | | In Catalog, Heartbricker writes:
|
| | StormChaser deserves our gratitude and not our lust to satisfy our own selfish
need to know 'why?'
|
He has my gratitude. What I also feel is a sense of responsibility as a member
of this community to seek reassurance that he was treated fairly.
Jen
|
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