Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | May 26, 2020 12:02 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 36 times | | Topic: | Suggestions | |
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| | | "Verkoopt U ook kussentjes?" 
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Goedemiddag
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| Author: | qwertyboy | | Posted: | May 26, 2020 10:43 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, yorbrick writes:
| | Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
I notice almost every day that the perfect way to ensure Dutch people will never
buy croissants or buns, is by putting a sign "4 for €1" when there's 3 left.
Pretty sure that if they'd remove the sign, people would be willing to pay
€1 each 
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"Verkoopt U ook kussentjes?"
Niek.
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| Author: | Vosblokjes | | Posted: | May 26, 2020 10:14 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, BasKrie writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
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He used the email address of my store, which is the wrong address anyway.
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Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it?
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No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them 
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Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.
|
Why is it up to the seller to figure it out?
Buyer sends to an incorrect address, nothing the seller can do about that. The
buyer should contact PayPal about it.
When payment is done to an address that PayPal doesn't know, a mail is send
to that address from PayPal and the receiver can open up an account with PayPal
and claim the money. When the address doesn't exist the mail with bounce,
but PayPal doesn't do anything with that. Only after the money hasn't
been claimed for a period of time (that can be the 2 months mentioned below)
it will be returned to the sender of the money.
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Well, that's pretty much what I mean. It does not bounce if the address exists.
So the seller will either need to figure out a way to claim it, ask the buyer
to cancel it, or wait 2 months and then instruct the buyer to send it again.
There are no other options for the seller, the only way to turn down the payment
is by not claiming it, which takes 2 months. I guess you're right you could
consider it the buyer's problem, but I just don't like it....... It is
a clumsy situation because I want to provide service and don't like taking
my customers' time with requests. Especially if that involves them having
to contact PayPal customer support which is a pretty tedious process because
they've hidden themselves pretty well. I rather do such things myself.
| | And why wait for it to bounce? Buyer could
have send the money to the correct address right away. It's the buyers choice
to wait, no obligtion.
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Well, I don't know what it looks like from their side. I've had a buyer
refuse to do that in the past because they didn't know how to cancel it and
I could not help either. They did not want to send it a second time before the
first one returned to them (which makes sense), so the only option left was to
wait.
Right now I just hope that I can add the alias email address to my account once
their "problems" are over. As long as PayPal doesn't provide any kind of
"refuse" button, that seems to be the only viable option for avoiding these situations.
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If they have sent it to a mail address you also use, then I can imagine they
won't send it a second time. But still, it's their problem, not yours,
from PayPal's point of view, you are not even part of the transaction, so
you can't do anything to get it corected.
Same if the buyer paid to the wrong IBAN account, only the buyer and IBAN account
holder can do anything.
I agree that you want to provide service, but you can only do that for the things
that you have some control over. And buyers sending money to incorrect places
isn't that
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| Author: | jbroman | | Posted: | May 26, 2020 09:05 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
Or the one that gets me... sell in quantities of 10. 9 remaining. Can’t buy what
I’m there for.
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| Author: | yorbrick | | Posted: | May 26, 2020 07:10 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, yorbrick writes:
| | Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
I notice almost every day that the perfect way to ensure Dutch people will never
buy croissants or buns, is by putting a sign "4 for €1" when there's 3 left.
Pretty sure that if they'd remove the sign, people would be willing to pay
€1 each
|
Yes, we have the same here with "buy one get one free" which often means the
store is overcharging for one but when you get two for the same price they are
charging about the right price for each. And if there is only one left on the
shelf, it will never sell.
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| Author: | Teup | | Posted: | May 26, 2020 07:02 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
I notice almost every day that the perfect way to ensure Dutch people will never
buy croissants or buns, is by putting a sign "4 for €1" when there's 3 left.
Pretty sure that if they'd remove the sign, people would be willing to pay
€1 each
|
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| Author: | yorbrick | | Posted: | May 26, 2020 06:56 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 41 times | | Topic: | Suggestions | |
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| | | Keeps its value(s) once they replenish or rotate their stock.
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Yes, it can be kept for the seller with their inventory - but there is not really
any reason to show it to the buyer. If anything, it puts a buyer off buying from
the store now if they think there will be a discount in the future if the store
replenishes stock.
An alternative is that a seller could opt to give a discount on min(all, N) where
N is a variable. So if their stock drops below N, a buyer can still buy all the
seller can supply right now at their discount level.
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| Author: | bje | | Posted: | May 26, 2020 06:09 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, paulvdb writes:
| | In Suggestions, paulvdb writes:
| | In Suggestions, Teup writes:
| | Ah I forgot, in the case of onsite payment, instant checkout does not trigger
an invoice, right? This is always a bit confusing because the invoice does show
up as checked, indicating that an invoice was sent.
Anyway the purchase confirmation is not an invoice as it's neither a payment
instruction (pro forma invoice) nor a valid receipt. You always need to get an
order confirmation first (in the EU it gives you rights to the items, provided
that the seller can deliver). Also, changing it to "invoice" would cause the
buyer to receive two "invoices" if they are not paying onsite.
|
That is not correct. There are three message templates related to orders being
placed. Purchase confirmation is used when the buyer pays at instant checkout.
Order Notification and Order invoice are sent if the buyer does not pay at checkout.
For example if they choose a shipping method and/or payment method that can't
pay at checkout.
|
Further information on this: the order invoice is sent immediately when the order
is placed if the shipping method qualifies for instant checkout but the buyer
selects a payment method that does not qualify for instant checkout.
|
And that uses the same template as the manual invoice, but you can set it up
for different payment methods. So you can make a conditional "invoice" for IBAN
(EQ:18), PayPal (EQ:11), Bank Transfer(EQ:16) and any other offsite payment method
that is available, but with very odd spacing.
| |
The seller has to manually send the invoice if the buyer selects a shipping method
that does not qualify for instant checkout.
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| Author: | Teup | | Posted: | May 26, 2020 06:08 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, paulvdb writes:
| | In Suggestions, paulvdb writes:
| | In Suggestions, Teup writes:
| | Ah I forgot, in the case of onsite payment, instant checkout does not trigger
an invoice, right? This is always a bit confusing because the invoice does show
up as checked, indicating that an invoice was sent.
Anyway the purchase confirmation is not an invoice as it's neither a payment
instruction (pro forma invoice) nor a valid receipt. You always need to get an
order confirmation first (in the EU it gives you rights to the items, provided
that the seller can deliver). Also, changing it to "invoice" would cause the
buyer to receive two "invoices" if they are not paying onsite.
|
That is not correct. There are three message templates related to orders being
placed. Purchase confirmation is used when the buyer pays at instant checkout.
Order Notification and Order invoice are sent if the buyer does not pay at checkout.
For example if they choose a shipping method and/or payment method that can't
pay at checkout.
|
Further information on this: the order invoice is sent immediately when the order
is placed if the shipping method qualifies for instant checkout but the buyer
selects a payment method that does not qualify for instant checkout.
The seller has to manually send the invoice if the buyer selects a shipping method
that does not qualify for instant checkout.
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Ooooh I see. I had no idea there were three. I think now I get it, and I see
why someone could want to make the purchase notification an invoice.
OK, so, the OP probably has in their Order Notification message the BUYERSCOMMENTS
macro tag. Now, it has to also be in the Purchase Confirmation message. The help
section shows that this macro tag is available to both:
https://www.bricklink.com/help.asp?helpID=661
So, go to: My Store - Settings - Message Templates. Then, click "edit" on the
Order Notification message (sent for non-instant checkout purchases), look what
you have in there that you would like to have in the other one, copy it, then
click "edit" on the Purchase Confirmation and paste in there whatever was missing.
This should fix it.
By the way, I see that Bricklink's descriptions are a bit off and need improvement
"Purchase Confirmation: Sent to a buyer who made a purchase with Instant Checkout"
Not true, only when it is paid onsite. Otherwise it is not sent.
"Order Invoice: Sent to a buyer who you issued an invoice to"
...or sent instantly by Instant Checkout, unless the order is paid onsite.
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| Author: | Legoboy_II | | Posted: | May 26, 2020 05:58 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | Oh, wait a sec, I've been talking about that with the developers, the idea
was to disallow any changes after the buyer paid, to which I said "sure, why
not"... but I didn't realise that perhaps they meant "when the buyer marks
the order as paid" and not "when an onsite payment is received and the order
status is updated to paid".
In that case, yeah, this is a good point. Something needs to be done about it,
because right now the buyer can just mark that they've paid at any point.
This should probably be disabled on the buyer's side until an invoice is
sent - either manually or generated by IC. From what I can see, this way it would
be OK to keep that new rule of barring changes after the buyer indicates paid.
Although it needs to be verified with other sellers..
|
This issue was similarly discussed back in February, Msg ID 1183046, when I argued
the same point and was politely told I was FOS.
It is sad that the problem was misunderstood then, lauded in between as awesome,
and has now cost a number of sellers lost sales and customer relations.
I PM'd one of the principle participants and hoped to persuade them that
just a simple word change to "Payment Sent", and only a flag set in the seller's
console to indicate that payment was sent, would solve the issue.
I also suggested, that in the case of an invoice needing to be sent or a request
for quote, the "Payment Sent" box should be disabled until an invoice or quote
was sent. I never got a response. 
I am glad that there is positive progress regarding this issue; as then, I truly
believe, from even my own experiences, that with just a little re-coding, this
seemingly simple logic will make BL a better experience for all.
James
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| Author: | cycbuild | | Posted: | May 26, 2020 05:52 | | Subject: | Re: Don't show impossible discounts | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, yorbrick writes:
| | Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
Keeps its value(s) once they replenish or rotate their stock. Thinking as a buyer-
what's hypothetical is unhelpful, now, but potentially nice to know?
|
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| Author: | paulvdb | | Posted: | May 26, 2020 05:36 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, paulvdb writes:
| | In Suggestions, Teup writes:
| | Ah I forgot, in the case of onsite payment, instant checkout does not trigger
an invoice, right? This is always a bit confusing because the invoice does show
up as checked, indicating that an invoice was sent.
Anyway the purchase confirmation is not an invoice as it's neither a payment
instruction (pro forma invoice) nor a valid receipt. You always need to get an
order confirmation first (in the EU it gives you rights to the items, provided
that the seller can deliver). Also, changing it to "invoice" would cause the
buyer to receive two "invoices" if they are not paying onsite.
|
That is not correct. There are three message templates related to orders being
placed. Purchase confirmation is used when the buyer pays at instant checkout.
Order Notification and Order invoice are sent if the buyer does not pay at checkout.
For example if they choose a shipping method and/or payment method that can't
pay at checkout.
|
Further information on this: the order invoice is sent immediately when the order
is placed if the shipping method qualifies for instant checkout but the buyer
selects a payment method that does not qualify for instant checkout.
The seller has to manually send the invoice if the buyer selects a shipping method
that does not qualify for instant checkout.
|
|
| Author: | paulvdb | | Posted: | May 26, 2020 05:29 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, bje writes:
| | In Suggestions, Teup writes:
| | In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Did you put the BUYERCOMMENTS in your template? Then it should work.
Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...
|
https://www.bricklink.com/v2/mystore/message_templates.page
The one you want to edit is "Purchase Confirmation", that is supposedly an invoice
you issue for instant checkout. I am thinking of adding some lines to that so
it can serve as a sort of an invoice and a receipt in one, or well, just something
better than basically telling the buyer he has ordered a thing from somewhere
with not even a thank you for the payment and no terms.
You of course cannot edit the header and call the thing an invoice, grrr
|
Ah I forgot, in the case of onsite payment, instant checkout does not trigger
an invoice, right? This is always a bit confusing because the invoice does show
up as checked, indicating that an invoice was sent.
Anyway the purchase confirmation is not an invoice as it's neither a payment
instruction (pro forma invoice) nor a valid receipt. You always need to get an
order confirmation first (in the EU it gives you rights to the items, provided
that the seller can deliver). Also, changing it to "invoice" would cause the
buyer to receive two "invoices" if they are not paying onsite.
|
That is not correct. There are three message templates related to orders being
placed. Purchase confirmation is used when the buyer pays at instant checkout.
Order Notification and Order invoice are sent if the buyer does not pay at checkout.
For example if they choose a shipping method and/or payment method that can't
pay at checkout.
|
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| Author: | Teup | | Posted: | May 26, 2020 05:29 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, BasKrie writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it?
|
No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them
|
Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.
|
Why is it up to the seller to figure it out?
Buyer sends to an incorrect address, nothing the seller can do about that. The
buyer should contact PayPal about it.
When payment is done to an address that PayPal doesn't know, a mail is send
to that address from PayPal and the receiver can open up an account with PayPal
and claim the money. When the address doesn't exist the mail with bounce,
but PayPal doesn't do anything with that. Only after the money hasn't
been claimed for a period of time (that can be the 2 months mentioned below)
it will be returned to the sender of the money.
|
Well, that's pretty much what I mean. It does not bounce if the address exists.
So the seller will either need to figure out a way to claim it, ask the buyer
to cancel it, or wait 2 months and then instruct the buyer to send it again.
There are no other options for the seller, the only way to turn down the payment
is by not claiming it, which takes 2 months. I guess you're right you could
consider it the buyer's problem, but I just don't like it....... It is
a clumsy situation because I want to provide service and don't like taking
my customers' time with requests. Especially if that involves them having
to contact PayPal customer support which is a pretty tedious process because
they've hidden themselves pretty well. I rather do such things myself.
| | And why wait for it to bounce? Buyer could
have send the money to the correct address right away. It's the buyers choice
to wait, no obligtion.
|
Well, I don't know what it looks like from their side. I've had a buyer
refuse to do that in the past because they didn't know how to cancel it and
I could not help either. They did not want to send it a second time before the
first one returned to them (which makes sense), so the only option left was to
wait.
Right now I just hope that I can add the alias email address to my account once
their "problems" are over. As long as PayPal doesn't provide any kind of
"refuse" button, that seems to be the only viable option for avoiding these situations.
|
|
| Author: | Teup | | Posted: | May 26, 2020 05:02 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, bje writes:
| | In Suggestions, Teup writes:
| | In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Did you put the BUYERCOMMENTS in your template? Then it should work.
Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...
|
https://www.bricklink.com/v2/mystore/message_templates.page
The one you want to edit is "Purchase Confirmation", that is supposedly an invoice
you issue for instant checkout. I am thinking of adding some lines to that so
it can serve as a sort of an invoice and a receipt in one, or well, just something
better than basically telling the buyer he has ordered a thing from somewhere
with not even a thank you for the payment and no terms.
You of course cannot edit the header and call the thing an invoice, grrr
|
Ah I forgot, in the case of onsite payment, instant checkout does not trigger
an invoice, right? This is always a bit confusing because the invoice does show
up as checked, indicating that an invoice was sent.
Anyway the purchase confirmation is not an invoice as it's neither a payment
instruction (pro forma invoice) nor a valid receipt. You always need to get an
order confirmation first (in the EU it gives you rights to the items, provided
that the seller can deliver). Also, changing it to "invoice" would cause the
buyer to receive two "invoices" if they are not paying onsite.
|
|
| Author: | yorbrick | | Posted: | May 26, 2020 04:47 | | Subject: | Don't show impossible discounts | | Viewed: | 241 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
|
|
|
| Author: | Vosblokjes | | Posted: | May 26, 2020 04:33 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it?
|
No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them
|
Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.
|
Why is it up to the seller to figure it out?
Buyer sends to an incorrect address, nothing the seller can do about that. The
buyer should contact PayPal about it.
When payment is done to an address that PayPal doesn't know, a mail is send
to that address from PayPal and the receiver can open up an account with PayPal
and claim the money. When the address doesn't exist the mail with bounce,
but PayPal doesn't do anything with that. Only after the money hasn't
been claimed for a period of time (that can be the 2 months mentioned below)
it will be returned to the sender of the money.
| | | |
| | I wish the payment would simply bounce, but unfortunately it doesn't...
|
If you send a payment to an email address that is not associated to any PayPal
account, you can easily request a refund from PayPal. It should easily work.
Am I missing something?
|
I don't think it can be cancelled like that.. I rememeber I once had to wait
2 months with a buyer for their payment to finally bounce, so they could send
it again. Not really an acceptable situation, because you'll just have to
hope the buyer is trustworthy. But as usual PayPal does everything for the buyer
and nothing for the seller.
|
Seller can't cancel that transaction, he is no participent in it. Buyer should
contact PayPal to get it cancelled. And why wait for it to bounce? Buyer could
have send the money to the correct address right away. It's the buyers choice
to wait, no obligtion.
|
|
| Author: | bje | | Posted: | May 26, 2020 04:00 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Did you put the BUYERCOMMENTS in your template? Then it should work.
Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...
|
https://www.bricklink.com/v2/mystore/message_templates.page
The one you want to edit is "Purchase Confirmation", that is supposedly an invoice
you issue for instant checkout. I am thinking of adding some lines to that so
it can serve as a sort of an invoice and a receipt in one, or well, just something
better than basically telling the buyer he has ordered a thing from somewhere
with not even a thank you for the payment and no terms.
You of course cannot edit the header and call the thing an invoice, grrr
|
|
| Author: | Teup | | Posted: | May 26, 2020 03:49 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Did you put the BUYERCOMMENTS in your template? Then it should work.
Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...
|
|
| Author: | Teup | | Posted: | May 26, 2020 03:40 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, SezaR writes:
| | In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it?
|
No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them
|
Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.
| |
| | I wish the payment would simply bounce, but unfortunately it doesn't...
|
If you send a payment to an email address that is not associated to any PayPal
account, you can easily request a refund from PayPal. It should easily work.
Am I missing something?
|
I don't think it can be cancelled like that.. I rememeber I once had to wait
2 months with a buyer for their payment to finally bounce, so they could send
it again. Not really an acceptable situation, because you'll just have to
hope the buyer is trustworthy. But as usual PayPal does everything for the buyer
and nothing for the seller.
|
|
| Author: | Brickwilbo | | Posted: | May 26, 2020 01:30 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
In the order confirmation email under the shipping method is a 'Comments
from Buyer:' section. Below it are the items of the order.
The Comments from Buyer are also visible below the items on the orders details
page.
|
|
| Author: | wildchicken13 | | Posted: | May 25, 2020 22:14 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Two neutral feedbacks within a week of each other?! You poor soul.
|
|
| Author: | jennnifer | | Posted: | May 25, 2020 22:11 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, tEoS writes:
| | I have never seen a feedback, as long as, your most recent neutral. I thought
we were limited to 80 or so characters?
|
Wow! You can write a whole novel apparently. I just tried and was still limited
to 80. Maybe it was edited?
Jen
|
|
| Author: | Mistress_Lisa | | Posted: | May 25, 2020 21:28 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
Regardless of weather this suggestion is accepted- there is a function that you
can use now in order to 'uncheck' and undo the buyer's action of
marking the payment as sent:
-Go here: https://www.bricklink.com/orderSettings.asp
-Check this box: Separate order payment status from order status
-Then go back to your current orders, the payment status will be separated from
from the status.
-Change the payment status from 'sent' to none
- voila, your order and payment status are reset and you can send an invoice
and the 'paid' box that the buyer checked falsely will be unchecked.
Big thanks to Brickwilbo who thought us this valuable feature which we use daily.
|
Taught lol
|
Thank you! I did not know of this feature either. Hey, I learned something today!
Lisa
|
|
| Author: | tEoS | | Posted: | May 25, 2020 21:21 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| I have never seen a feedback, as long as, your most recent neutral. I thought
we were limited to 80 or so characters?
In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
|
|
| Author: | jennnifer | | Posted: | May 25, 2020 21:05 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Please excuse my ignorance, but where are comments left during Instant Checkout
viewable to sellers? I am wary of this system still and info like this makes
me even more uncertain.
thanks!
Jen
|
|
| Author: | Heartbricker | | Posted: | May 25, 2020 19:57 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
Regardless of weather this suggestion is accepted- there is a function that you
can use now in order to 'uncheck' and undo the buyer's action of
marking the payment as sent:
-Go here: https://www.bricklink.com/orderSettings.asp
-Check this box: Separate order payment status from order status
-Then go back to your current orders, the payment status will be separated from
from the status.
-Change the payment status from 'sent' to none
- voila, your order and payment status are reset and you can send an invoice
and the 'paid' box that the buyer checked falsely will be unchecked.
Big thanks to Brickwilbo who thought us this valuable feature which we use daily.
|
Taught lol
|
|
| Author: | Heartbricker | | Posted: | May 25, 2020 19:53 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 72 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
Regardless of weather this suggestion is accepted- there is a function that you
can use now in order to 'uncheck' and undo the buyer's action of
marking the payment as sent:
-Go here: https://www.bricklink.com/orderSettings.asp
-Check this box: Separate order payment status from order status
-Then go back to your current orders, the payment status will be separated from
from the status.
-Change the payment status from 'sent' to none
- voila, your order and payment status are reset and you can send an invoice
and the 'paid' box that the buyer checked falsely will be unchecked.
Big thanks to Brickwilbo who thought us this valuable feature which we use daily.
|
|
| Author: | BHamBricks | | Posted: | May 25, 2020 19:50 | | Subject: | Comments during instant Checkout | | Viewed: | 129 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
|
| Author: | enig | | Posted: | May 25, 2020 19:38 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
Can you imagine a large-volume buyer having to deal with this? I do not consider
myself one, even though my orders placed page currently looks like this. This
is just as important for buyers as it is for you.
|
|
|
| Author: | SezaR | | Posted: | May 25, 2020 18:52 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it?
|
No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them
| | I wish the payment would simply bounce, but unfortunately it doesn't...
|
If you send a payment to an email address that is not associated to any PayPal
account, you can easily request a refund from PayPal. It should easily work.
Am I missing something?
|
|
| Author: | Teup | | Posted: | May 25, 2020 18:44 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 18 times | | Topic: | Suggestions | |
|
| In Suggestions, SezaR writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
This is a problem. A buyer can take a profit and act unfairly. He just mark the
order "paid" and then, as the seller receives many orders, he may not check his
PayPal accounts to see if all orders were paid them. Then he ships the order,
and then, the buyer still do not pay (request to cancel)....
|
You always need to verify them yourself. But it's a great help that it indicates
that they (claim to have) sent it so you know when to look, especially for payment
methods that don't produce any notifications.
|
|
| Author: | Teup | | Posted: | May 25, 2020 18:39 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, SezaR writes:
| | In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
They can't? When they send it, isn't it up to you to figure out how to
collect it? I wish the payment would simply bounce, but unfortunately it doesn't...
Happens pretty often that buyers just assume that addres is gonna work.. it's
kind of like throwing with money and they have full confidence that you will
catch it Luckily it is possible within PayPal to add alias e-mail addresses.
Unfortunately though, that system is bugged and gives me errors if I press the
verification link it sends to that alias address... I currently have an amount
stuck in limbo because of a buyer using my communication email address and so
far I haven't figured out how to unstuck it.
|
|
| Author: | Rarah | | Posted: | May 25, 2020 17:46 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
Every single buyer or most of them change it to paid once they submit the payment
so I know which order to check for apyment and I my self also set the order status
as paid once I pay for the order so the seller can go and check. It´s pretty
helpfull! But might be just informative as well a separate box. I think you
can set a separate status for the seller and byuer in the order setup page in
setting in legacy view
|
|
| Author: | SezaR | | Posted: | May 25, 2020 16:55 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, sparesleftovers writes:
| | In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.
|
|
| Author: | sparesleftovers | | Posted: | May 25, 2020 16:51 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, SezaR writes:
| | | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
He used the email address of my store, which is the wrong address anyway.
|
|
| Author: | SezaR | | Posted: | May 25, 2020 16:51 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
This is a problem. A buyer can take a profit and act unfairly. He just mark the
order "paid" and then, as the seller receives many orders, he may not check his
PayPal accounts to see if all orders were paid them. Then he ships the order,
and then, the buyer still do not pay (request to cancel)....
|
|
| Author: | SezaR | | Posted: | May 25, 2020 16:47 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| | | - Buyer placed an order and made a payment without getting an invoice
|
Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?
|
|
| Author: | sparesleftovers | | Posted: | May 25, 2020 16:03 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| I have had this issue too. I resolved it by contacting the buyer and asking him
to remove the paid / payment sent.
My situation:
- I do not accept onsite payment ( I always send a manual invoice)
- Buyer placed an order and made a payment without getting an invoice
- Buyer marked order as paid/payment sent
- At that point the order was grayed out and not editable anymore
- When hovering over the order there was a text box stating that order had been
paid and could not be changed anymore.
- After I sent the mail the user changed the status and then I was able to enter
shipping and send the invoice.
I hope there will be a proper fix, but the workaround is to ask the customer
to revert the status.
Regards,
Andy
In Suggestions, Admin_Russell writes:
| | In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it?  Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Hi Lisa,
You should be able to send an invoice. One of the changes we made last week was
to allow an invoice regardless of order status:
https://www.bricklink.com/message.asp?ID=1198619
(7) b. Sellers can send an invoice independent of order status
This has also been reverted to the way it was originally. And sending an invoice
will not automatically change the Order Status.
So if you can't send an invoice, that's a bug and we'll need to get
it fixed.
Regarding being able to change the charges on an order after the order has been
paid, this is something we did not revert last week, and a number of sellers
have come forward with situations where they still would like to use this option.
I will gather up these comments and re-open this issue with the team this coming
week to see if we can be more flexible.
Although, my understanding of the "Paid" status would be that the seller would
have to mark it as paid, or it would be marked as paid as a result of an onsite
payment transaction. I would not consider a buyer marking something as "Paid"
as something that should limit the seller's options in any way. Maybe there
is some confusion on this depending on whether the seller has enabled the option
of separating payment status from order status.
Also, and I extend this to anyone who has an order status that is stuck for whatever
reason. Please contact me and I will change the order status for you manually.
|
|
|
| Author: | Stellar | | Posted: | May 25, 2020 14:56 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, NelisSolis writes:
| | In Suggestions, jbricks writes:
| | Really never?
Most of our non onsite paying customers do.
The only way you can see they did it is that the numbers get shown in bold.
Regards Janet
|
Almost all of my customers who use Iban / bank account for payment mark it manually
as "paid". With the order status and payment status separated, it is also shown
in the payment status as "sent" if a customer marks the order as paid.
Niels
|
That's how it works for me too.
|
|
| Author: | Teup | | Posted: | May 25, 2020 14:40 | | Subject: | Re: Improved Method for Requesting Insurance? | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, kurtcrazy writes:
| | Is it possible for Bricklink to improve the method of requesting insurance for
an order?
Currently one has to add a comment to another area, which I am not sure if the
seller sees.
Also when doing instant checkout through Paypal, there is no way to add insurance,
as the order gets paid for before the seller even sees it. (To the best of my
knowledge, as I am not a seller.) I do add the comment anyway, but it seems
kind of pointless once the money has been sent.
Not sure if I am in the minority with my consistent request for insurance. If
so, then it is more understandable why this may not have been addressed previously
and/or may not be addressed soon.
Thank you for your time and consideration.
|
In my opinion that entire field should be ditched. It's been taking up space
in the middle for my screen for 15 years and I never understood what exactly
it's for. BO doesn't have it either. But that's my perspective, maybe
I'm just missing something..
|
|
| Author: | Teup | | Posted: | May 25, 2020 14:20 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, hpoort writes:
| | In Suggestions, Admin_Russell writes:
| | In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Hi Lisa,
You should be able to send an invoice. One of the changes we made last week was
to allow an invoice regardless of order status:
https://www.bricklink.com/message.asp?ID=1198619
(7) b. Sellers can send an invoice independent of order status
This has also been reverted to the way it was originally. And sending an invoice
will not automatically change the Order Status.
So if you can't send an invoice, that's a bug and we'll need to get
it fixed.
Regarding being able to change the charges on an order after the order has been
paid, this is something we did not revert last week, and a number of sellers
have come forward with situations where they still would like to use this option.
I will gather up these comments and re-open this issue with the team this coming
week to see if we can be more flexible.
Although, my understanding of the "Paid" status would be that the seller would
have to mark it as paid, or it would be marked as paid as a result of an onsite
payment transaction. I would not consider a buyer marking something as "Paid"
as something that should limit the seller's options in any way. Maybe there
is some confusion on this depending on whether the seller has enabled the option
of separating payment status from order status.
Also, and I extend this to anyone who has an order status that is stuck for whatever
reason. Please contact me and I will change the order status for you manually.
|
How confusing that even you don't mention that 'Paid' has always
been a status set by the Buyer to indicate payment was sent. https://www.bricklink.com/help.asp?helpID=121
On the seller's end it may show up differently.
|
The "Paid" status, the order status, can only be set by the seller or by instant
checkout onsite payment. It cannot be set by the buyer. The payment status you
are referring to is called "Sent" (payment sent) as displayed in that list you
linked.
When the seller has the order and payment status are separated that shows up
in the payment status field, when the seller does not separate those, the grand
total shows up in bold to reflect that the payment was sent.
|
|
| Author: | hpoort | | Posted: | May 25, 2020 14:00 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Hi Lisa,
You should be able to send an invoice. One of the changes we made last week was
to allow an invoice regardless of order status:
https://www.bricklink.com/message.asp?ID=1198619
(7) b. Sellers can send an invoice independent of order status
This has also been reverted to the way it was originally. And sending an invoice
will not automatically change the Order Status.
So if you can't send an invoice, that's a bug and we'll need to get
it fixed.
Regarding being able to change the charges on an order after the order has been
paid, this is something we did not revert last week, and a number of sellers
have come forward with situations where they still would like to use this option.
I will gather up these comments and re-open this issue with the team this coming
week to see if we can be more flexible.
Although, my understanding of the "Paid" status would be that the seller would
have to mark it as paid, or it would be marked as paid as a result of an onsite
payment transaction. I would not consider a buyer marking something as "Paid"
as something that should limit the seller's options in any way. Maybe there
is some confusion on this depending on whether the seller has enabled the option
of separating payment status from order status.
Also, and I extend this to anyone who has an order status that is stuck for whatever
reason. Please contact me and I will change the order status for you manually.
|
How confusing that even you don't mention that 'Paid' has always
been a status set by the Buyer to indicate payment was sent. https://www.bricklink.com/help.asp?helpID=121
On the seller's end it may show up differently.
|
|
| Author: | Andrsv | | Posted: | May 25, 2020 13:59 | | Subject: | Re: Improved Method for Requesting Insurance? | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, kurtcrazy writes:
| | Is it possible for Bricklink to improve the method of requesting insurance for
an order?
Currently one has to add a comment to another area, which I am not sure if the
seller sees.
Also when doing instant checkout through Paypal, there is no way to add insurance,
as the order gets paid for before the seller even sees it. (To the best of my
knowledge, as I am not a seller.) I do add the comment anyway, but it seems
kind of pointless once the money has been sent.
Not sure if I am in the minority with my consistent request for insurance. If
so, then it is more understandable why this may not have been addressed previously
and/or may not be addressed soon.
Thank you for your time and consideration.
|
I think this depends on the sellers setting. I have instant checkout in my store.
Insurance is a checkbox at checkout.
|
|
| Author: | kurtcrazy | | Posted: | May 25, 2020 13:56 | | Subject: | Improved Method for Requesting Insurance? | | Viewed: | 68 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Is it possible for Bricklink to improve the method of requesting insurance for
an order?
Currently one has to add a comment to another area, which I am not sure if the
seller sees.
Also when doing instant checkout through Paypal, there is no way to add insurance,
as the order gets paid for before the seller even sees it. (To the best of my
knowledge, as I am not a seller.) I do add the comment anyway, but it seems
kind of pointless once the money has been sent.
Not sure if I am in the minority with my consistent request for insurance. If
so, then it is more understandable why this may not have been addressed previously
and/or may not be addressed soon.
Thank you for your time and consideration.
|
|
| Author: | NelisSolis | | Posted: | May 25, 2020 13:55 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, jbricks writes:
| | Really never?
Most of our non onsite paying customers do.
The only way you can see they did it is that the numbers get shown in bold.
Regards Janet
|
Almost all of my customers who use Iban / bank account for payment mark it manually
as "paid". With the order status and payment status separated, it is also shown
in the payment status as "sent" if a customer marks the order as paid.
Niels
|
|
| Author: | Teup | | Posted: | May 25, 2020 13:54 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| Yeah... surprising. Almost all of my buyers do this too. Probably more than 95%
In Suggestions, jbricks writes:
| | Really never?
Most of our non onsite paying customers do.
The only way you can see they did it is that the numbers get shown in bold.
Regards Janet
In Suggestions, calebfishn writes:
| | In Suggestions, StarBrick writes:
| | In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
I've never had a buyer use the "paid" option to inform me of their payment.
They always used the message feature for that.
|
|
|
|
| Author: | jbricks | | Posted: | May 25, 2020 13:48 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| Really never?
Most of our non onsite paying customers do.
The only way you can see they did it is that the numbers get shown in bold.
Regards Janet
In Suggestions, calebfishn writes:
| | In Suggestions, StarBrick writes:
| | In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
I've never had a buyer use the "paid" option to inform me of their payment.
They always used the message feature for that.
|
|
|
| Author: | calebfishn | | Posted: | May 25, 2020 13:37 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, StarBrick writes:
| | In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
I've never had a buyer use the "paid" option to inform me of their payment.
They always used the message feature for that.
|
|
| Author: | Teup | | Posted: | May 25, 2020 13:18 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | In Suggestions, Money4Nothing writes:
[with email address removed]
Sorry for the problems all, I had placed several orders from different vendors
at once, and thought that all the on-site payments had gone through. I remember
having one site that wasn't accepting the payment but that got cleared up...
I don't remember this specific order or what the problem was, but I don't
recall seeing an email notification about a problem. I rarely check my account
status so I didn't notice the messages until now. I apologize for the inconveniences.
-Alan
|
@Russell: Thanks for clearing that up! I don't see the harm in restricting
changes after a buyer indicates "paid", if that is only possible after an invoice
has been sent.. but I guess you have more situations from seller feedback than
I can think of.
@Alan: Don't worry about it! Bricklink is in the process of making some changes,
and test cases such as these are exactly what we need to test and reflect on
the system
|
|
|
| Author: | Admin_Russell | | Posted: | May 25, 2020 13:02 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 91 times | | Topic: | Suggestions | |
|
|
BrickLink
ID CardAdmin_Russell
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Hi Lisa,
You should be able to send an invoice. One of the changes we made last week was
to allow an invoice regardless of order status:
https://www.bricklink.com/message.asp?ID=1198619
(7) b. Sellers can send an invoice independent of order status
This has also been reverted to the way it was originally. And sending an invoice
will not automatically change the Order Status.
So if you can't send an invoice, that's a bug and we'll need to get
it fixed.
Regarding being able to change the charges on an order after the order has been
paid, this is something we did not revert last week, and a number of sellers
have come forward with situations where they still would like to use this option.
I will gather up these comments and re-open this issue with the team this coming
week to see if we can be more flexible.
Although, my understanding of the "Paid" status would be that the seller would
have to mark it as paid, or it would be marked as paid as a result of an onsite
payment transaction. I would not consider a buyer marking something as "Paid"
as something that should limit the seller's options in any way. Maybe there
is some confusion on this depending on whether the seller has enabled the option
of separating payment status from order status.
Also, and I extend this to anyone who has an order status that is stuck for whatever
reason. Please contact me and I will change the order status for you manually.
|
|
| Author: | Teup | | Posted: | May 25, 2020 12:37 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Oh, wait a sec, I've been talking about that with the developers, the idea
was to disallow any changes after the buyer paid, to which I said "sure, why
not"... but I didn't realise that perhaps they meant "when the buyer marks
the order as paid" and not "when an onsite payment is received and the order
status is updated to paid".
In that case, yeah, this is a good point. Something needs to be done about it,
because right now the buyer can just mark that they've paid at any point.
This should probably be disabled on the buyer's side until an invoice is
sent - either manually or generated by IC. From what I can see, this way it would
be OK to keep that new rule of barring changes after the buyer indicates paid.
Although it needs to be verified with other sellers..
|
|
| Author: | Mistress_Lisa | | Posted: | May 25, 2020 12:26 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
|
| Author: | Andrsv | | Posted: | May 25, 2020 12:20 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, StarBrick writes:
| | In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
Me too
|
|
| Author: | Teup | | Posted: | May 25, 2020 12:00 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
|
| Author: | StarBrick | | Posted: | May 25, 2020 11:58 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
|
| Author: | Mistress_Lisa | | Posted: | May 25, 2020 11:41 | | Subject: | Disable Buyer's Ability to mark order Paid | | Viewed: | 218 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
|
| Author: | superchicken77 | | Posted: | May 25, 2020 09:29 | | Subject: | Re: Best way to inventory | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| You can also add to your store and keep it closed. There are other sites for
personal inventory management if that's what your end goal is.
In Suggestions, bobbyworld writes:
| | Hello I am having a small problem. I was wandering if there was a best way to
inventory all my parts I have without putting them into a store? The problem
I am having is I keep reordering parts over and over I already have. My next
question would I be able to compare my wanted list to parts inventory I got already?
Thanks
|
|
|
| Author: | Brick546 | | Posted: | May 25, 2020 09:20 | | Subject: | Re: Best way to inventory | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, bobbyworld writes:
| | Hello I am having a small problem. I was wandering if there was a best way to
inventory all my parts I have without putting them into a store? The problem
I am having is I keep reordering parts over and over I already have. My next
question would I be able to compare my wanted list to parts inventory I got already?
Thanks
|
Howdy.
It took me a long time to start my store as I was wondering how to overcome these
types of questions. The simple fix is you have the option to add to a stockroom
or not. So anything I am happy to sell has no stockroom. Anything I need to come
back to Stockroom A, anything I certainly do not want to sell Stockroom B. To
throw a curve ball in anything that I want to keep but am happy to sell for the
right price , I price accordingly.
Your second question is answered by doing it this way in the first place. You
can then simply order stock that you do not have and it will not order what you
have either in store or in stockroom.
Cheers,
Adam
|
|
| Author: | bobbyworld | | Posted: | May 25, 2020 08:08 | | Subject: | Best way to inventory | | Viewed: | 148 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello I am having a small problem. I was wandering if there was a best way to
inventory all my parts I have without putting them into a store? The problem
I am having is I keep reordering parts over and over I already have. My next
question would I be able to compare my wanted list to parts inventory I got already?
Thanks
|
|
| Author: | Stellar | | Posted: | May 22, 2020 16:49 | | Subject: | Re: High to low price? | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, BulbaNerd4000 writes:
| | I think that when going to a category such as Minifigures, parts, or sets there
should be an option to sort from highest to lowest price and vice versa. A benefit
of this would be if I wanted, say, a Ninjago villain because all I have are ninja,
but I don’t want to pay a lot, I could just sort the entire Ninjago minifigure
category from lowest to highest price and select the first cool villain I find,
which is obviously the cheapest because of how it would be sorted. It would make
it a lot easier than searching through a bunch of characters and writing down
all the prices. I have added a picture of where this should go in the catalogue.
I hope you consider my suggestion.
|
Try the Advanced search for this: https://www.bricklink.com/searchAdvanced.asp
You can access it clicking the magnifying glass icon next to the top search button.
|
|
| Author: | BulbaNerd4000 | | Posted: | May 22, 2020 16:46 | | Subject: | High to low price? | | Viewed: | 84 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I think that when going to a category such as Minifigures, parts, or sets there
should be an option to sort from highest to lowest price and vice versa. A benefit
of this would be if I wanted, say, a Ninjago villain because all I have are ninja,
but I don’t want to pay a lot, I could just sort the entire Ninjago minifigure
category from lowest to highest price and select the first cool villain I find,
which is obviously the cheapest because of how it would be sorted. It would make
it a lot easier than searching through a bunch of characters and writing down
all the prices. I have added a picture of where this should go in the catalogue.
I hope you consider my suggestion.
|
|
|
| Author: | tatane79 | | Posted: | May 19, 2020 04:35 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| | | | |
2. In the orders, I would like to keep the ID# of each part. Currently,
only the name of the part is kept.
|
+1
|
Hi,
I've actually found a functionality already available in BrickLink interface
to add the part ID# to the orders:
On the "Order Placed" screen, "Settings" "My Orders Settings" / "Order Detail
Settings" / "Show Item Number" tickbox.
Cheers,
Jonathan.
|
|
| Author: | jurcek | | Posted: | May 19, 2020 01:40 | | Subject: | Re: No Dimensions in Catalog | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| | In Suggestions, SchmickBricks writes:
| | Can we please have a function to search for items in our inventory with no catalog
dimensions? We already have one to search for weight, but not dimensions for
some strange reason.
I'm getting tired of bulky items sneaking through Instant checkout at letter
rates because they're missing catalog dimensions, and I have no way of finding
which items need me to manually enter their dimensions.
|
The solution is already there for you. Be sure you have dimensions / weight turned
on for your store and then select the "Instant Checkout Unavailable" box in the
Show More Options section in your store inventory.
|
Russell, how is it with dimensions of minifigures? I had often an order for 1
minifigure and the option Letter was offered at the instant checkout, because
there are no dimensions for them, and you can imagine, that you cannot send them
as letter, because they are to big for it. Any chance there will be a sollution
for this also, or do we have to put in the dimensions by ourselves?
|
|
|
| Author: | wildchicken13 | | Posted: | May 17, 2020 22:26 | | Subject: | Re: Parts Tracker | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, kkronk writes:
| | I have been in the process of designing, buying the parts, and building the set
that I envisioned and created through Lego Digital Designer.
Through this process, I discovered that I have been buying too many of some parts,
not realizing that I had already ordered them. Plus completely forgetting to
buy other parts. With that being said, a question popped into my head as to what
could Bricklink create to help designers, and buyers keep track of the parts
they need.
|
If you are just building a single model, then the easiest way to buy the parts
is to upload it to your wanted list and use the easy buy feature to buy all the
parts at once. Since you already have some of the parts, you can update the "have"
quantity in your wanted list to avoid buying parts that you already have.
| | Why doesn't Bricklink have a history of parts a buyer purchases in their
activity, or account profile history? This feature would definitely make things
super easy while being in the process of building a design, and sticking to a
budget.
Personally, I have never used the "upload" feature for Lego Digital Designer,
so I cannot say if this feature already exists or not. Given that I am trying
to keep my build a secret, to a point, I did not use the "upload" feature, thinking
it may reveal my design.
|
If you upload a .lxf file to your wanted list, no one sees the design.
| | The thing is, it would be handy to see the history in how many specific parts
I have purchased in total. This feature could then break down where I purchased
these parts, and allow me to add, and see the notes I left for myself for each
store. To make it extra easy, these parts could then be categorized under the
set's design each creator have made, keeping them a secret until after their
reveal.
|
I agree that this would be a nice feature. I would like it if BrickLink automatically
added all the parts that you ordered to your stockroom inventory and autofilled
the "my cost" attribute with the price that you paid. That way you could easily
calculate the exact cost of a MOC and if you accidentally order too much of a
particular part and decide to sell the leftovers, you can easily determine a
fair price. I would also like it if BrickLink automatically applied your inventory
to the "have" quantity in your wanted list so that you do not have to update
it manually and apply each order individually. Finally, it would be nice to have
the ability to "part out" a MOC based on a given parts list and to "part in"
again if you decide to take it apart and build something else. This last feature
is already supported by BrickLink MOC Shop (moc.bricklink.com), but you have
to publish your design, which means that it can be seen by anyone and that it
has to be approved by BrickLink, and from what I've heard BrickLink has stopped
approving MOCs on MOC Shop.
| | Perhaps I am over thinking things? Perhaps not?
|
Definitely not. These are features that I have wanted for quite some time. I
even tried to write a software program in high school to do all this and more,
but that was before the easy buy feature was introduced. Easy buy has made purchasing
all of the parts for a MOC easy enough that writing a software program from scratch
is no longer justified. But if you have computer programming skills, you can
do it yourself.
| | I do know one thing: When you have a budget, and something is much easier to
use, we tend to use them way more.
Thankfully, I have discovered that most in this community are wonderful individuals,
whom I would easily become great friends with. Working with them to build my
creations has been a blessing.
Thank you to all of those who are amazing, and have helped me along my journey
to build my creations.
|
|
|
| Author: | SylvainLS | | Posted: | May 17, 2020 20:09 | | Subject: | Re: Parts Tracker | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, kkronk writes:
| | […]
Personally, I have never used the "upload" feature for Lego Digital Designer,
so I cannot say if this feature already exists or not.
|
It does: Want | Upload accepts LDD, LDraw, Studio, or BrickStock formats (file
upload), or BL’s XML format (paste).
| | Given that I am trying
to keep my build a secret, to a point, I did not use the "upload" feature, thinking
it may reveal my design.[…]
|
‘Want | Upload’ only uploads to a Wanted List.
There’s absolutely no reasons for BL to keep the temporarily uploaded design.
If you’re really frightened for your Super Duper model, you can always dismantle
your design (move all its parts haphazardly) before uploading it.
‘Want | Upload’’s totally unrelated to Studio’s “Gallery.”
Besides, even in Studio, there’s a Wanted List upload that doesn’t upload the
whole design, only the parts.
As for the rest, what you want is an inventory system for buyers.
There are many suggestions for this already….
Have been for years….
|
|
| Author: | jeslego | | Posted: | May 17, 2020 19:59 | | Subject: | Re: Parts Tracker | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| This has been a problem forever. I have a wanted list named "On Order" that
I move parts to as they are purchased. Once they are received and determined
to be in acceptable condition, they are removed from the On Order waiting list.
Better data design and programming would have avoided this mess.
In Suggestions, kkronk writes:
| | I have been in the process of designing, buying the parts, and building the set
that I envisioned and created through Lego Digital Designer.
Through this process, I discovered that I have been buying too many of some parts,
not realizing that I had already ordered them. Plus completely forgetting to
buy other parts. With that being said, a question popped into my head as to what
could Bricklink create to help designers, and buyers keep track of the parts
they need.
Why doesn't Bricklink have a history of parts a buyer purchases in their
activity, or account profile history? This feature would definitely make things
super easy while being in the process of building a design, and sticking to a
budget.
Personally, I have never used the "upload" feature for Lego Digital Designer,
so I cannot say if this feature already exists or not. Given that I am trying
to keep my build a secret, to a point, I did not use the "upload" feature, thinking
it may reveal my design.
The thing is, it would be handy to see the history in how many specific parts
I have purchased in total. This feature could then break down where I purchased
these parts, and allow me to add, and see the notes I left for myself for each
store. To make it extra easy, these parts could then be categorized under the
set's design each creator have made, keeping them a secret until after their
reveal.
Perhaps I am over thinking things? Perhaps not?
I do know one thing: When you have a budget, and something is much easier to
use, we tend to use them way more.
Thankfully, I have discovered that most in this community are wonderful individuals,
whom I would easily become great friends with. Working with them to build my
creations has been a blessing.
Thank you to all of those who are amazing, and have helped me along my journey
to build my creations.
|
|
|
| Author: | kkronk | | Posted: | May 17, 2020 19:36 | | Subject: | Parts Tracker | | Viewed: | 140 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I have been in the process of designing, buying the parts, and building the set
that I envisioned and created through Lego Digital Designer.
Through this process, I discovered that I have been buying too many of some parts,
not realizing that I had already ordered them. Plus completely forgetting to
buy other parts. With that being said, a question popped into my head as to what
could Bricklink create to help designers, and buyers keep track of the parts
they need.
Why doesn't Bricklink have a history of parts a buyer purchases in their
activity, or account profile history? This feature would definitely make things
super easy while being in the process of building a design, and sticking to a
budget.
Personally, I have never used the "upload" feature for Lego Digital Designer,
so I cannot say if this feature already exists or not. Given that I am trying
to keep my build a secret, to a point, I did not use the "upload" feature, thinking
it may reveal my design.
The thing is, it would be handy to see the history in how many specific parts
I have purchased in total. This feature could then break down where I purchased
these parts, and allow me to add, and see the notes I left for myself for each
store. To make it extra easy, these parts could then be categorized under the
set's design each creator have made, keeping them a secret until after their
reveal.
Perhaps I am over thinking things? Perhaps not?
I do know one thing: When you have a budget, and something is much easier to
use, we tend to use them way more.
Thankfully, I have discovered that most in this community are wonderful individuals,
whom I would easily become great friends with. Working with them to build my
creations has been a blessing.
Thank you to all of those who are amazing, and have helped me along my journey
to build my creations.
|
|
| Author: | Heartbricker | | Posted: | May 17, 2020 16:36 | | Subject: | Re: Add Zelle to payment offsite methods | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, CCBricks writes:
| | In Suggestions, Heartbricker writes:
| | We've been using Zelle, which is a Wells Fargo payment method to send/receive
money.
I believe it's only available in the USA but it is a payment method powered
by one of the largest banks in the US- Would it be possible to add this as an
offsite payment method? It is not currently showing on the long list of payment
method that we'd be able to add to our payment profiles as a seller.
Thanks for considering.
|
+1,000,001.00
|
I see you suggested it 2 years ago, hopefully Zelle is more ubiquitous (thank
you word of the day toilet paper) these days to get this petition some traction.
|
|
| Author: | jennnifer | | Posted: | May 17, 2020 11:24 | | Subject: | Re: System Updates & Keeping People Informed | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, stevetq2 writes:
| |
Please keep us all better informed so we can service our customers properly and
support you all at BrickLink to continue to proved an otherwise great site.
I would appreciate a constructive response from admin to this message
Thanks
|
I realize that this doesn't cover all the points in your suggestion but here
is the most recent response from Admin about this issue:
https://www.bricklink.com/message.asp?ID=1197156
It is quite a bit more than we have received in the recent past, so I am hopeful
that more positive and constructive changes are on the way. I do also hope they
develop a communication system to let us know of upcoming changes.
Take care,
Jen
|
|
| Author: | Daragh | | Posted: | May 17, 2020 10:49 | | Subject: | Re: System Updates & Keeping People Informed | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| | a big +1 |
|
| Author: | stevetq2 | | Posted: | May 17, 2020 10:24 | | Subject: | System Updates & Keeping People Informed | | Viewed: | 95 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi
I have been buying and selling on BrickLink for nearly 10 years now and although
it can be a bit clunky it does the job of bringing buyers and sellers together
but just recently changes have been made that have caused problems for buyers
and sellers alike due to lack of communication from those making the changes,
I have listed 2 that have affected me and my buyers int the last week or so.
1) The change to the way the order and payment status works was a complete surprise
and took me a good 30 minutes to work out what was going on (not everyone has
my analytical ability to work this out).
2) The email sent out to buyers when a seller is short of parts (i.e. Problem
with Item in Order), has been made less useful as the link that used to be there
to help buyers 'approve' removal of item(s) is no longer given (yes the
email looks nicer but it is as good as useless). Because I wasn't aware
of this change I chased a buyer saying there was a link in the email which made
me look like I didn't know what I was doing.
I have been working in IT for 40 years and it is recognised good practice to
send out a 'release note' to all users (post it on the site somewhere
and email everyone a link) detailing key changes that are going to be made in
the next release (before the event) so everyone knows and can prepare accordingly.
Please don't say this doesn't apply to 'apps' or Internet based
systems because some of the best sites do this (e.g. www.mid.as).
BrickLink relies on the income provided by it's buyers ordering parts and
sellers paying commission, if you don't communicate properly you risk buyers
and sellers going elsewhere, which would be a big shame.
Please keep us all better informed so we can service our customers properly and
support you all at BrickLink to continue to proved an otherwise great site.
I would appreciate a constructive response from admin to this message
Thanks
|
|
| Author: | Coldwater | | Posted: | May 16, 2020 21:34 | | Subject: | Re: Add Zelle to payment offsite methods | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | We've been using Zelle, which is a Wells Fargo payment method to send/receive
money.
I believe it's only available in the USA but it is a payment method powered
by one of the largest banks in the US- Would it be possible to add this as an
offsite payment method? It is not currently showing on the long list of payment
method that we'd be able to add to our payment profiles as a seller.
Thanks for considering.
|
And while we are at it, how about Venmo?
|
|
| Author: | Brickwilbo | | Posted: | May 16, 2020 17:54 | | Subject: | Re: Add Zelle to payment offsite methods | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | We've been using Zelle, which is a Wells Fargo payment method to send/receive
money.
I believe it's only available in the USA but it is a payment method powered
by one of the largest banks in the US- Would it be possible to add this as an
offsite payment method? It is not currently showing on the long list of payment
method that we'd be able to add to our payment profiles as a seller.
Thanks for considering.
|
It's been suggested before:
https://www.bricklink.com/message.asp?ID=1104097
|
|
| Author: | CCBricks | | Posted: | May 16, 2020 17:54 | | Subject: | Re: Add Zelle to payment offsite methods | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | We've been using Zelle, which is a Wells Fargo payment method to send/receive
money.
I believe it's only available in the USA but it is a payment method powered
by one of the largest banks in the US- Would it be possible to add this as an
offsite payment method? It is not currently showing on the long list of payment
method that we'd be able to add to our payment profiles as a seller.
Thanks for considering.
|
+1,000,001.00
|
|
| Author: | Heartbricker | | Posted: | May 16, 2020 17:49 | | Subject: | Add Zelle to payment offsite methods | | Viewed: | 132 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| We've been using Zelle, which is a Wells Fargo payment method to send/receive
money.
I believe it's only available in the USA but it is a payment method powered
by one of the largest banks in the US- Would it be possible to add this as an
offsite payment method? It is not currently showing on the long list of payment
method that we'd be able to add to our payment profiles as a seller.
Thanks for considering.
|
|
| Author: | tatane79 | | Posted: | May 16, 2020 15:40 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, randyipp writes:
Yes, but you have to type the exact part ID.
I like to search by name of the part, like "plate 2x3". This doesn't seem
possible in that search tool: you cannot search for a string in the parts inside
orders.
| |
Have you tried Bricklink XP? That is what Bricklink thinks you need.
|
No! I haven't heard about BrickLink XP so far! I've just found the page,
I'll have a look, it looks great, thanks!
https://www.bricklink.com/r3/announcement/upgrade.page
|
|
| Author: | tatane79 | | Posted: | May 16, 2020 15:33 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| Hi,
First of all, thank to both of you for your interest in my proposals!
| | | | […]
Also, having an action extend across multiple pages, that aren't in view,
could have serious unintended consequences, I'm not sure I agree on that
point.
|
+1
|
Yes, that's right. So a +200 or +500 view list would solve my request here.
| | | | […]
Okay, I need to research "mosaic". I've seen the term in a few places, but
have no context of what that actually looks like.
|
OP actually meant “grid view.”
A mosaic is an ancient pixelated stone or faience artwork.
By extension 1 (maybe only in French?): the blurred zone in an image or film
by over-pixelization (generally faces or naughty bits).
By extension 2: an image made of other images.
By abuse (in France French): a special channel where all the channels are shown
in a grid of thumbnails.
|
Sorry guys, my English is not that good... By "mosaic", I mean "grid view",
so just little thumbnails in grid (like a dozen per line, on as many lines as
needed), with few information :
- missing qty (i.e. Want QTY - Have QTY : this would be great for real-life shopping!)
- maybe ID of the part (not sure it's useful, though)
- color name (so that we can print the page in black & white).
- part name (because it is not easy to count studs on a 2x16 plate thumbnail...)
|
|
| Author: | Adjour | | Posted: | May 15, 2020 19:08 | | Subject: | Re: shipping cost | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickfox25 writes:
IS REALLY THAT HARD TO JUST SHOW WETHER OR NOT
| | THE SHIPPING PRICE IS ON THE ITEM ????????????????????????????????????????????????
|
Depends what it is. For most items and places, no its not. Big or weird shaped
items gets iffy, that's why sellers want to invoice you. What are you trying
to order?
Search for only instant checkout stores.
|
|
| Author: | SezaR | | Posted: | May 15, 2020 18:58 | | Subject: | Re: shipping cost | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickfox25 writes:
| | I think shipping cost for items should be on this site. Because I love clicking
on an item and expecting to see the shipping cost. ONLY TO SEE NOTHING EXCEPT
A TBD. I WANT TO SPEND MONEY IT IS REALLY THAT HARD TO JUST SHOW WETHER OR NOT
THE SHIPPING PRICE IS ON THE ITEM ????????????????????????????????????????????????
|
Yes, it is very hard for some stores, like for most stores in Canada, to add
Instant check-out. This is because the shipping via CanadaPost (and ChitChats)
depends on the weight, on the dimension, on the country and even on the postal
code.
You can check the stores' terms to check the shipping costs.
Some stores, like mine have "request quote" enabled?
See
https://www.bricklink.com/help.asp?helpID=2437
|
|
| Author: | tons_of_bricks | | Posted: | May 15, 2020 18:07 | | Subject: | Re: shipping cost | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickfox25 writes:
| | I think shipping cost for items should be on this site. Because I love clicking
on an item and expecting to see the shipping cost. ONLY TO SEE NOTHING EXCEPT
A TBD. I WANT TO SPEND MONEY IT IS REALLY THAT HARD TO JUST SHOW WETHER OR NOT
THE SHIPPING PRICE IS ON THE ITEM ????????????????????????????????????????????????
|
If the store has a lightning bolt next to their name, that means they offer Instant
Checkout, which will most likely show you the shipping price. The other stores
will most likely tell you what they charge in their store terms.
|
|
| Author: | runner.caller | | Posted: | May 15, 2020 18:02 | | Subject: | Re: shipping cost | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickfox25 writes:
| | I think shipping cost for items should be on this site. Because I love clicking
on an item and expecting to see the shipping cost. ONLY TO SEE NOTHING EXCEPT
A TBD. I WANT TO SPEND MONEY IT IS REALLY THAT HARD TO JUST SHOW WETHER OR NOT
THE SHIPPING PRICE IS ON THE ITEM ?????????????????????????????????????????????
|
Narrow your search to only stores that offer instant checkout.
|
|
| Author: | bb1736162 | | Posted: | May 15, 2020 17:54 | | Subject: | shipping cost | | Viewed: | 125 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I think shipping cost for items should be on this site. Because I love clicking
on an item and expecting to see the shipping cost. ONLY TO SEE NOTHING EXCEPT
A TBD. I WANT TO SPEND MONEY IT IS REALLY THAT HARD TO JUST SHOW WETHER OR NOT
THE SHIPPING PRICE IS ON THE ITEM ????????????????????????????????????????????????
|
| Author: | randyipp | | Posted: | May 14, 2020 20:48 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, tatane79 writes:
| | 1. It would be great to be able to search for parts in all my orders.
|
Did you try https://www.bricklink.com/orderSearch.asp?a=p
Have you tried Bricklink XP? That is what Bricklink thinks you need.
|
|
| Author: | SylvainLS | | Posted: | May 14, 2020 20:10 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, Legoboy_II writes:
| | […]
I'm not clear what you're suggesting here? I have my WL's broken
down by projects, and when I shop, I pull up the WL's that I'm working
on. Then on the "Buy Wanted Lists" page, I check or uncheck the other lists when
I need to meet minimums or want to offset S&H.
This is a form of prioritizing?
|
Another form: in the Wanted Items tab, you can click on the little lock icon
on each part to make it a required part and only show the stores that have it.
| | […]
Asked for many times. I have been told these settings exist, but I either haven't
found them (even when given directions) or they're reset after the page refreshes.
|
A lot of things are refreshed spuriously.
Like “keep me logged in”…. 
| | […]
The fact that system goes down, every day, strongly suggests
the severs are not redundant, or if they are,
are not properly configured.
|
A number of things are computed off-line during the downtime.
It’s more a problem of code written when it was very costly and not useful to
do them on the fly than non-redundant servers (which there weren’t anyway, I
think).
| | […]
Also, having an action extend across multiple pages, that aren't in view,
could have serious unintended consequences, I'm not sure I agree on that
point.
|
+1
| | […]
Okay, I need to research "mosaic". I've seen the term in a few places, but
have no context of what that actually looks like.
|
OP actually meant “grid view.”
A mosaic is an ancient pixelated stone or faience artwork.
By extension 1 (maybe only in French?): the blurred zone in an image or film
by over-pixelization (generally faces or naughty bits).
By extension 2: an image made of other images.
By abuse (in France French): a special channel where all the channels are shown
in a grid of thumbnails.
|
|
| Author: | Legoboy_II | | Posted: | May 14, 2020 19:38 | | Subject: | Re: Some interface improvement proposals | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, tatane79 writes:
| | Hi,
As a BrickLink buyer, I would like to make some suggestions to improve the GUI:
1. It would be great to be able to search for parts in all my orders.
|
+1
| |
2. In the orders, I would like to keep the ID# of each part. Currently,
only the name of the part is kept.
|
+1
| |
3. I would like to "prioritize" my Wanted Lists, maybe in two categories
to keep it simple: "priority" and "non priority". Thus, when I shop, I can focus
on the "priority" lists to buy their missing parts, and then potentially add
additional parts to already ordered parts if common with "non priority" lists
(that's what I do manually, currently).
|
I'm not clear what you're suggesting here? I have my WL's broken
down by projects, and when I shop, I pull up the WL's that I'm working
on. Then on the "Buy Wanted Lists" page, I check or uncheck the other lists when
I need to meet minimums or want to offset S&H.
This is a form of prioritizing?
| |
4. In a Wanted List, in the search options, I would like to be able to save
my usual search parameters, i.e. :
- 100 items per page
- "Hide Items if Have Qty is ≥ Want Qty"
Currently, I have to painfully redo this each and every time I browse my Wanted
Lists.
|
Asked for many times. I have been told these settings exist, but I either haven't
found them (even when given directions) or they're reset after the page refreshes.
| |
5. 100 items per page is not enough. 1,000 would be cool, so that there
is a good chance to see all parts in one page (in a Wanted List, in a shop, etc.)
|
1,000 is a huge number. I agree 100 can be a small number, I typically like 200.
Given the site's resources, 100 is a fair compromise to work with and doesn't
slow the system down any further.
There is a LOT of data being processed on the servers, and sent to your browser.
I am not sure how many servers are availalble to process all this information,
but I do know they are stressed every now and then. I have seen this, however,
as a buyer, it is a minor inconvenience and almost goes unnoticed most of the
time; truthfully, I am more upset and concerned when the system goes into maintenance
mode every night (which is when I am up and working). The fact that system goes
down, every day, strongly suggests the severs are not redundant, or if they are,
are not properly configured.
| |
6. In a shop, when you look at a part, BrickLink indicates just below
in a grey line some useful information:
- In which Wanted List this part can be found
- The total wanted and have quantities
a) It would be great to have also an indication of the quantity currently
in orders not yet received.
b) It would be great also to be able to click on or fly over "In XX Wanted Lists"
to see the actual names of the corresponding Wanted Lists.
|
+1
| |
7. a) In a shop, it would be cool to have a "Max" button on the right
hand side of the "Add to cart QTY" field, to directly fill the field with
the max quantity available in the shop. I know there is the "Min/Max" feature
at the top of the page, but they apply to all fields in the page, not part by
part.
|
+1
| | b) By the way, it will not apply to other pages of the search, which is a pitty,
because we need to move from page to page in the search to do the operation as
many times as there are pages.
|
This is where having 1,000 lines might be useful, but I still worry about the
system impact?
Also, having an action extend across multiple pages, that aren't in view,
could have serious unintended consequences, I'm not sure I agree on that
point.
| |
8. + and - buttons are way too small in the QTY fields. They are also
too close one from each other, so you can easily erroneously click on the wrong
one. Maybe if possible, make the buttons bigger, and put one on the right of
the cell, and one on the left, for instance. (emp. added)
|
+100%
| |
9. Tab key should go to the next identical field in the page. For instance,
if my cursor is in the HAVE QTY field of a part, typing Tab should send me to
the HAVE QTY field of the next part in the list.
|
Would be nice and intuitive, but this is a decision that was made by M$ decades
ago and has become the de facto standard. While it can be coded by the developer,
the confusion it would create, would be counter-productive.
| |
10. In the Wanted Lists, I would like to be able to "lock" the "Want" fields,
so that I cannot erroneously modify them while I modify the "Have" field just
below. Maybe a simple tickbox in the preferences of the Wanted List to protect
this field would be great.
|
I think the larger and saddled +/- buttons would solve this issue.
| |
11. It would be great to be able to present the parts in a "mosaic" view,
like what ReBrickable does. This would be convenient to print in a condense way
the list of parts we are looking for, and maybe keep it with us while going to
the Pick-a-Brick Wall in a Lego shop, for instance.
|
Okay, I need to research "mosaic". I've seen the term in a few places, but
have no context of what that actually looks like.
| |
12. Export functions could be improved:
a) put the full name of the parts with its color name in REMARK XML field, for
instance
|
+1
| | b) allow to export all or a selection of Wanted Lists at once, adding the names
of Wanted Lists in the REMARK XML field, for instance.
|
+1
| | c) add export functions to orders
|
This already exists, however I'd like to see a format added that Brickstock
could import directly, without having to use three different sites to get there.
| |
What do you think?
Thanks in advance for your feedback.
Kind regards,
Jonathan
|
That's my 2 cents,
James
|
|
| Author: | Legoboy_II | | Posted: | May 14, 2020 18:33 | | Subject: | Re: Matching of ordered parts with Wanted Lists | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| In Suggestions, tatane79 writes:
| | Hi,
I'm using BrickLink as a Lego builder, buying regularly missing parts to
complete two dozens of sets in the form of Wanted Lists.
A great improvement to the tools provided by BrickLink web site would be to be
able to match ordered parts with my Wanted Lists.
|
This feature already exists, though it's not very efficient or intuitive.
| |
For instance, we could imagine to list below each ordered part in an order the
same part wanted in all my Wanted Lists, with integer fields (with +/- buttons)
to allocated the ordered parts to the Wanted Lists.
|
On the "Orders Placed" page, there is an icon of a scroll, "Items in Order in
Wanted List". When you click that button, it starts a very convoluted process
that allows you to see what WL's those parts are in, then you can go to each
list and apply those parts to the WL.
Be careful, though, if you lose track of your progress, you can post duplicate
entries and it will severely mess up your WL accounting (it can be manually reversed
with effort). You can specify a quantity, but there are no tallies to track what
WL's have been "updated" or the quantities allocated.
| |
Thus, once I've allocated ordered parts to my Wanted Lists, I will be able
to shop again without buying parts already ordered.
|
When you are shopping, there are fields that shows the quantity wanted and a
number "Have", which the "Buy Wanted Lists" page uses. The application subtracts
"Have" from "Wanted" and only looks for the resulting quantity.
If you open up the left hand pane to "Wanted Items" and expand the appropriate
WL, there is a field under each item that shows how many the system is looking
for, and then if you select a store, that field will reflect how many are wanted
and how many that particular store has of that item.
As you move stores to the "Selected Stores" list, the fields are updated.
| |
In addition, it could be even greater to make a distinction between ordered
parts allocated to Wanted Lists (not yet received) from actually received parts.
It means that for a part added to "Have" in a Wanted List, we could add a status
"ordered" or "received".
|
This would be a nice feature to have while posting ordered parts to your WL's.
A third field could be added called "On Order", and could be controlled by the
order status?
I use the feature as it exists, and have flubbed it a couple of times, but it
is helpful. I believe, though, that the whole process needs competent review
and a complete re-coding to make it less onerous and more usable.
James
|
|
| Author: | popsicle | | Posted: | May 14, 2020 08:55 | | Subject: | Re: can't change order status | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, MADking1999 writes:
| | I have verified payments from buyers in PayPal, but the order status has not
updated to "paid", and I can't manually change it. I used to be able to do
this. Did you guys change this feature. Also can't change to shipped once
I do, please advise.
|
Don't know if your issue correlates here, but have a look at the help offered,
if it does: https://www.bricklink.com/message.asp?ID=1197217
-Cory
|
|
| Author: | MADking1999 | | Posted: | May 14, 2020 08:42 | | Subject: | can't change order status | | Viewed: | 57 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I have verified payments from buyers in PayPal, but the order status has not
updated to "paid", and I can't manually change it. I used to be able to do
this. Did you guys change this feature. Also can't change to shipped once
I do, please advise.
|
|
| Author: | Brickwilbo | | Posted: | May 14, 2020 06:54 | | Subject: | Re: Auto messages for shipping options | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, CaseyAF writes:
| | Hi there,
It would be really good if in the sellers store shipping settings page we could
add in a automated message. For example I have a shipping option which is 'I'm
still shopping' it would be good if when someone selected this option it
automatically sent them a message like 'thanks for your order, please message
us withing 7 days to say you have completed your order so we may invoice you'.
It would save a lot of time from having to write them out for each individual
order. Even better would be if this whole shipping option was avaliable for all
sellers to select and turn on instead of making a shipping option and having
to put in prices (in which mine is 0 until the order is done then worked out
manually).
|
I think if you add a instant checkout shipping method without instant payment
a customized invoice can be send by using the HTML tags.
|
|
| Author: | Brickwilbo | | Posted: | May 14, 2020 06:50 | | Subject: | Re: Option to update all stock prices | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, CaseyAF writes:
| | Hi there,
Is it possible to have a feature added to a sellers inventory in which everything
or selected catagorys can be update all at once to average pricing like on the
price guide? You can put sales on and increase and reduce prices by a certain
percent but not all items in that catagory will have gone up or down the same
amount so being able to put everything to this average pricing would be handy.
|
Some sellers use the Brickstock program for it.
|
|
| Author: | KCFBricks | | Posted: | May 14, 2020 06:39 | | Subject: | Option to update all stock prices | | Viewed: | 60 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi there,
Is it possible to have a feature added to a sellers inventory in which everything
or selected catagorys can be update all at once to average pricing like on the
price guide? You can put sales on and increase and reduce prices by a certain
percent but not all items in that catagory will have gone up or down the same
amount so being able to put everything to this average pricing would be handy.
|
|
| Author: | KCFBricks | | Posted: | May 14, 2020 06:35 | | Subject: | Auto messages for shipping options | | Viewed: | 39 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi there,
It would be really good if in the sellers store shipping settings page we could
add in a automated message. For example I have a shipping option which is 'I'm
still shopping' it would be good if when someone selected this option it
automatically sent them a message like 'thanks for your order, please message
us withing 7 days to say you have completed your order so we may invoice you'.
It would save a lot of time from having to write them out for each individual
order. Even better would be if this whole shipping option was avaliable for all
sellers to select and turn on instead of making a shipping option and having
to put in prices (in which mine is 0 until the order is done then worked out
manually).
|
|
| Author: | tatane79 | | Posted: | May 14, 2020 04:43 | | Subject: | Some interface improvement proposals | | Viewed: | 91 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi,
As a BrickLink buyer, I would like to make some suggestions to improve the GUI:
1. It would be great to be able to search for parts in all my orders.
2. In the orders, I would like to keep the ID# of each part. Currently,
only the name of the part is kept.
3. I would like to "prioritize" my Wanted Lists, maybe in two categories
to keep it simple: "priority" and "non priority". Thus, when I shop, I can focus
on the "priority" lists to buy their missing parts, and then potentially add
additional parts to already ordered parts if common with "non priority" lists
(that's what I do manually, currently).
4. In a Wanted List, in the search options, I would like to be able to save
my usual search parameters, i.e. :
- 100 items per page
- "Hide Items if Have Qty is ≥ Want Qty"
Currently, I have to painfully redo this each and every time I browse my Wanted
Lists.
5. 100 items per page is not enough. 1,000 would be cool, so that there
is a good chance to see all parts in one page (in a Wanted List, in a shop, etc.)
6. In a shop, when you look at a part, BrickLink indicates just below
in a grey line some useful information:
- In which Wanted List this part can be found
- The total wanted and have quantities
a) It would be great to have also an indication of the quantity currently
in orders not yet received.
b) It would be great also to be able to click on or fly over "In XX Wanted Lists"
to see the actual names of the corresponding Wanted Lists.
7. a) In a shop, it would be cool to have a "Max" button on the right
hand side of the "Add to cart QTY" field, to directly fill the field with
the max quantity available in the shop. I know there is the "Min/Max" feature
at the top of the page, but they apply to all fields in the page, not part by
part.
b) By the way, it will not apply to other pages of the search, which is a pitty,
because we need to move from page to page in the search to do the operation as
many times as there are pages.
8. + and - buttons are way too small in the QTY fields. They are also
too close one from each other, so you can easily erroneously click on the wrong
one. Maybe if possible, make the buttons bigger, and put one on the right of
the cell, and one on the left, for instance.
9. Tab key should go to the next identical field in the page. For instance,
if my cursor is in the HAVE QTY field of a part, typing Tab should send me to
the HAVE QTY field of the next part in the list.
10. In the Wanted Lists, I would like to be able to "lock" the "Want" fields,
so that I cannot erroneously modify them while I modify the "Have" field just
below. Maybe a simple tickbox in the preferences of the Wanted List to protect
this field would be great.
11. It would be great to be able to present the parts in a "mosaic" view,
like what ReBrickable does. This would be convenient to print in a condense way
the list of parts we are looking for, and maybe keep it with us while going to
the Pick-a-Brick Wall in a Lego shop, for instance.
12. Export functions could be improved:
a) put the full name of the parts with its color name in REMARK XML field, for
instance
b) allow to export all or a selection of Wanted Lists at once, adding the names
of Wanted Lists in the REMARK XML field, for instance.
c) add export functions to orders
What do you think?
Thanks in advance for your feedback.
Kind regards,
Jonathan
|
|
| Author: | tatane79 | | Posted: | May 14, 2020 03:57 | | Subject: | Matching of ordered parts with Wanted Lists | | Viewed: | 44 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hi,
I'm using BrickLink as a Lego builder, buying regularly missing parts to
complete two dozens of sets in the form of Wanted Lists.
A great improvement to the tools provided by BrickLink web site would be to be
able to match ordered parts with my Wanted Lists.
For instance, we could imagine to list below each ordered part in an order the
same part wanted in all my Wanted Lists, with integer fields (with +/- buttons)
to allocated the ordered parts to the Wanted Lists.
Thus, once I've allocated ordered parts to my Wanted Lists, I will be able
to shop again without buying parts already ordered.
In addition, it could be even greater to make a distinction between ordered
parts allocated to Wanted Lists (not yet received) from actually received parts.
It means that for a part added to "Have" in a Wanted List, we could add a status
"ordered" or "received".
What do you think?
Thanks,
Jonathan.
|
|
| Author: | Supam | | Posted: | May 12, 2020 19:16 | | Subject: | Adding a new supported currency. | | Viewed: | 66 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Hello there. Could be possible please, to add the Costa Rican Colón (CRC) among
the other supported currencies in Bricklink? It can be helpful when pricing the
shipping cost is not compatible with the USD since the fees given by the local
post service are in CRC and thus this wouldn't make possible to create an
onsite payment. Thank you very much.
|
|
| Author: | Brickwilbo | | Posted: | May 12, 2020 15:40 | | Subject: | Re: Suggestion for Wanted Lists | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, coreyschaaf writes:
| | This may not have been an issue previously, but due to COVID-19, I am weary of
buying from international sellers as a result of reduced flights to and from
certain countries. I say that because through no fault of the seller, 5 of my
orders have been delayed by 2 months now. I still have no idea when / if I will
receive them.
The sellers I've dealt with have all been great (even with a language barrier)
but as a purchaser moving forward, I think it would make sense to see feedback
based on geographic location.
For example, if I'm a US buyer and I want to make a purchase from a store,
I've been finding that I go to the feedback, click on the person who left
the feedback and see where they are located. Doing that is entirely manual and
cumbersome. It would be so much easier to filter the feedback from a specific
location and I can see the most recent orders and feedback from that person by
on location. If they have plenty of US buyers, I can make an educated decision
about parcels still being shipped and reliability of those orders making it to
their destination.
Maybe others won't find that helpful, but as someone from the US that has
not received 5 of their orders, seems like a great way to find feedback from
others in my same area to make me feel more confident in buying from overseas
sellers.
Even after COVID - I think that feature makes a lot of sense.
|
You can turn on 'Show Country Flags in Feedback Profiles' here:
https://www.bricklink.com/feedbackSettings.asp?viewFrom=P
|
|
| Author: | BellaFux | | Posted: | May 12, 2020 15:19 | | Subject: | Re: Suggestion for Wanted Lists | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| Or you could ask at the shop if shipping to your place is possible before making
the order .
I asked my buyers via splash page, to check in before they actually order, so
I can give them info about the current situation, as countries on the "stop list"
change sometimes daily.
First I tried to keep up typing the new information daily into my shipping terms,
but after a while there were so much, that it wasnt possible for me to keep up.
Sometimes even only some provinces/postcodes in a certain country aso. SO I
only checked on request.
Sure there is the possibility, that todays info is "country is accepted" and
even with ordering, invoice and payment the same day - next day at the post office
it has changed, but for me it happened only once.
Seeing the geographic info of buyers gives you only a picture of the past. In
fast changing times like this, I believe direct information from the shop is
the most accurate option.
NEvertheless I do see the positive side of geographical information in general,
but not as a solution to CoVid Issues.
stay safe and in good health,
Bellafux
In Suggestions, coreyschaaf writes:
| | This may not have been an issue previously, but due to COVID-19, I am weary of
buying from international sellers as a result of reduced flights to and from
certain countries. I say that because through no fault of the seller, 5 of my
orders have been delayed by 2 months now. I still have no idea when / if I will
receive them.
The sellers I've dealt with have all been great (even with a language barrier)
but as a purchaser moving forward, I think it would make sense to see feedback
based on geographic location.
For example, if I'm a US buyer and I want to make a purchase from a store,
I've been finding that I go to the feedback, click on the person who left
the feedback and see where they are located. Doing that is entirely manual and
cumbersome. It would be so much easier to filter the feedback from a specific
location and I can see the most recent orders and feedback from that person by
on location. If they have plenty of US buyers, I can make an educated decision
about parcels still being shipped and reliability of those orders making it to
their destination.
Maybe others won't find that helpful, but as someone from the US that has
not received 5 of their orders, seems like a great way to find feedback from
others in my same area to make me feel more confident in buying from overseas
sellers.
Even after COVID - I think that feature makes a lot of sense.
|
|
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United Kingdom, England
Canada, Alberta
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Spain, Comunidad Valenciana
Norway, Rogaland
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France, Île-de-France
Austria, Niederösterreich
)
)
Ireland, Dublin
New Zealand, Waikato
Costa Rica