| Discussion Forum: Thread 357448 |
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| | | Author: | BrickedPete  | | Posted: | May 7, 2024 04:28 | | Subject: | Debugging shipping rules | | Viewed: | 68 times | | Topic: | Selling | |
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| I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
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| | | | | Author: | Ziegelmeister | | Posted: | May 7, 2024 05:10 | | Subject: | Re: Debugging shipping rules | | Viewed: | 26 times | | Topic: | Selling | |
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| In Selling, BrickedPete writes:
| | I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
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It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.
If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
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| | | | | | | Author: | BrickedPete | | Posted: | May 7, 2024 05:28 | | Subject: | Re: Debugging shipping rules | | Viewed: | 33 times | | Topic: | Selling | |
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| Ok, I think I understand it.
One of the items ordered was the Death Star II: https://www.bricklink.com/v2/catalog/catalogitem.page?S=40591-1#T=S&O={%22iconly%22:0}
Dimensions are listed as 13.8 x 26 x 6cm. I am guessing this is the original
box size.
My only available shipping method for the person ordering had a max depth of
3cm (because that is technically an envelope and not a package in many EU countries)
It looks like Bricklink is taking the original box dimensions, even if there
is no box (which happens a lot for used sets).
I have removed the package restrictions for now, since "the envelope trick"
is now just as expensive as shipping packages in most cases anyway.
Thanks,
Peter
In Selling, Ziegelmeister writes:
| | In Selling, BrickedPete writes:
| | I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
|
It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.
If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
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| | | | | Author: | Nubs_Select | | Posted: | May 7, 2024 12:24 | | Subject: | Re: Debugging shipping rules | | Viewed: | 18 times | | Topic: | Selling | |
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| | | Is there any way to debug these kind of things? Like making a fake order in my
shop?
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You can create a second account for testing purposes
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| | | | | | | Author: | cosmicray | | Posted: | May 7, 2024 17:26 | | Subject: | Re: Debugging shipping rules | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | | | Is there any way to debug these kind of things? Like making a fake order in my
shop?
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You can create a second account for testing purposes
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Correct, just do not click to the point where an order is actually created.
Just use it to see what numbers are being calculated for the shopping cart.
Nita Rae
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Belgium, Oost-Vlaanderen
USA, Ohio
Canada, Ontario
