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| | | Author: | sw_lego_lover  | | Posted: | Mar 21, 2024 18:35 | | Subject: | Getting quotes | | Viewed: | 113 times | | Topic: | Help | |
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| Can I get help understanding what the ability is for requesting quotes?
If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
?
All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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| | | | | Author: | peregrinator | | Posted: | Mar 21, 2024 18:42 | | Subject: | Re: Getting quotes | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | If a seller offers the Quote button then they presumably have to respond
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I don't think they do have to respond.
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| | | | | Author: | SylvainLS | | Posted: | Mar 21, 2024 18:54 | | Subject: | Re: Getting quotes | | Viewed: | 40 times | | Topic: | Help | |
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| Hi,
In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
?
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For the buyer? No. If the seller’s answer doesn’t please you, you can just
let the quote expire.
For the seller? When they receive the quote: No. They don’t even have to answer,
they can let it expire too.
If the buyer accepts their price / their answer and transforms the quote into
an order: Well, it’s now an order.
Also, note that the quote can be cancelled automatically, if the items are bought
or otherwise removed from the store. (Because a quote doesn’t reserve the items.)
https://www.bricklink.com/help.asp?helpID=2437
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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Depends. If the seller is proposing Instant Checkout (⚡), you know the price
before committing to the order (because ordering and payment are linked, so if
you don’t pay, there’s no order).
Otherwise, indeed, it’s not very consumer-friendly.
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| | | | | Author: | Ziegelmeister | | Posted: | Mar 21, 2024 19:23 | | Subject: | Re: Getting quotes | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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Honestly... I completely forgot about it.
I set up everything for automated checkout. When I started getting in to larger
and larger sets I didn't think anything of it because on my end there was
no disruption since people would just order and then wait for invoicing. I'll
put that on my to-do list for this weekend.
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| | | | | | | Author: | Ziegelmeister | | Posted: | Mar 27, 2024 15:34 | | Subject: | Re: Getting quotes | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, Ziegelmeister writes:
| | In Help, sw_lego_lover writes:
| | In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
Honestly... I completely forgot about it.
I set up everything for automated checkout. When I started getting in to larger
and larger sets I didn't think anything of it because on my end there was
no disruption since people would just order and then wait for invoicing. I'll
put that on my to-do list for this weekend.
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Alright, I set up a method for quotes. I used the largest standard box I have
access to (27x20x10) and put in 57 inches for the max total dims. Then I put
the last known weight (18 pounds) and rate ($25 UPS, to a location about 500
miles away but then added $15 to get it to at least Colorado) I used for that
box and the S&H charges and clicked the button for "allow quote request".
That should work right? I'll go back through in a minute to add a few weight
bands because obviously not every set is that large and heavy.
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| | | | | | | | | Author: | Ziegelmeister | | Posted: | Mar 28, 2024 02:13 | | Subject: | Re: Getting quotes | | Viewed: | 19 times | | Topic: | Help | |
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| I'm stumped. I did everything according to the help page but buyers can't
request a quote. Had a buyer trying to get a quote for the Ford Mustang but
they were only able to order it and force a requested invoice. ???
Anyone know what's going on can follow up here or the other thread I started
a few hours ago.
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| | | | | Author: | kittybrickz | | Posted: | Mar 21, 2024 19:40 | | Subject: | Re: Getting quotes | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
?
All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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I agree, I personally don't first-time order from many places that don't
have the quote option. Some of the T+C can be lengthy, or have multiple factors
regarding lot sizes, order sizes, min/max buy, shipping tiers etc. Also super
helpful for stores where the Terms are in another language; I'm afraid I
will lose something in translation. I wish everyone had quote option!
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| | | | | Author: | zorbanj | | Posted: | Mar 21, 2024 21:16 | | Subject: | Re: Getting quotes | | Viewed: | 29 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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| | | | | | | Author: | infinibrix | | Posted: | Mar 21, 2024 22:55 | | Subject: | Re: Getting quotes | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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Since the start of 2024 I have only received 9 quotes but 6 of these were accepted
and therefore I think you underestimate the value in Bricklink properly incorporating
quotes. I expect the number of quotes I and others receive would be a lot higher
if all those that offered quotes were at the very least expected to respond and
Bricklink could ensure that happens by making their stock held up until they
do so!
The reason buyers don't request quotes as much as they otherwise would do
is partly because the option is hidden away within the checkout process which
is confusing to most buyers but more importantly because they are unable to secure
the items they want with any confidence since it only takes one item to become
out of stock to invalidate the whole quote and a sellers slow action to respond
isn't helpful in that regards! Being able to secure/hold stock would resolve
this issue
In truth I really don't understand why no attention has been given to a proper
quote system that is useful and works?, I honestly believe Bricklink and a lot
of sellers here are very short sighted because those buyers that often feel the
need to put together a quote are quite often those that intend to place larger
orders where a little bit of extra thought is required and yet bricklink only
seems to be interested in encouraging its sellers to use methods that force customers
to make spontaneous instant checkout purchase/decisions! but this site is not
Amazon, Most orders are complex and made up of multiple items!
The way I see it is that sellers are here to serve buyers, Not the other way
round. When a seller chooses to give a buyer the option of requesting a quote
that quote needs to remain valid with stock held right up until 24 hours after
quoting else the quote is of little use to anyone!
If sellers are unhappy with having any of their stock held up during the quote
process then it would be better for everyone if they disabled the quote option
and just stuck to instant checkout!
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| | | | | | | Author: | calebfishn | | Posted: | Mar 21, 2024 23:51 | | Subject: | Re: Getting quotes | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
Of the remaining 33% that are not accepted, a good number are cancelled because
parts were purchased by someone else.
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| | | | | | | | | Author: | kittybrickz | | Posted: | Mar 22, 2024 00:02 | | Subject: | Re: Getting quotes | | Viewed: | 36 times | | Topic: | Help | |
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| yeah, I'm sitting at 60% but lost a few to other sales.  |
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| | | | | | | | | Author: | infinibrix | | Posted: | Mar 22, 2024 07:03 | | Subject: | Re: Getting quotes | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, calebfishn writes:
| | In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
Of the remaining 33% that are not accepted, a good number are cancelled because
parts were purchased by someone else.
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Yes and this is exactly the reason I mention in this thread why I believe stock
should be held for 24 hours during the quote period. Giving buyers confidence
in being able to secure parts without being subjected to store terms that are
easily overlooked encourages confidence in buyers to be less hesitant over placing
orders/quotes and more likely to spend more money!
Quite often if a buyer wants certain items badly enough they will just quickly
place their order before they get snapped up by someone else there is often no
further opportunity to continue browsing a store to include other items since
the order is then already placed!
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| | | | | | | | | Author: | zorbanj | | Posted: | Mar 22, 2024 08:43 | | Subject: | Re: Getting quotes | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, calebfishn writes:
| | In Help, zorbanj writes:
| |
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
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I think my post was vague. I've had quotes enable in my shop since the beginning.
I even have a link in my terms to the BL help page for how to request a shipping
quote.
My own conversion rate is about 1/3, mostly because international buyers are
shocked a the shipping cost.
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Mar 22, 2024 09:27 | | Subject: | Re: Getting quotes | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | In Help, calebfishn writes:
| | In Help, zorbanj writes:
| |
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
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I think my post was vague. I've had quotes enable in my shop since the beginning.
I even have a link in my terms to the BL help page for how to request a shipping
quote.
My own conversion rate is about 1/3, mostly because international buyers are
shocked a the shipping cost.
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I found something similar.
When I was shipping internationally, most quotes were not accepted but I believe
that was mainly because (1) most domestic customers should not need to ask for
a quote as the shipping prices should have been clear from terms (or later, from
IC) so I got few domestic quote requests and (2) the high shipping prices for
lowish value international orders were nearly always rejected.
Once I stopped shipping internationally, I didn't get many quote requests
as domestic shipping was nearly always already calculated though IC so there
should not be any reason to ask for a quote. I can understand asking for a quote
when IC did not calculate shipping for larger sets or very heavy orders. But
I really don't know why some buyers were still asking for quotes when IC
would have calculated it for their prospective order. Nearly all the of the few
I received on such prospective orders did not actually lead to an order once
I entered the same postage costs as IC would have told the buyer. I can only
assume they were hoping that I would give them a lower price than what was being
shown to them through the checkout.
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| | | | | Author: | edk | | Posted: | Mar 21, 2024 22:07 | | Subject: | Re: Getting quotes | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
?
All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
If they cannot respond to a quote request, you know where Not to buy from. I
just looked and a little over 60% of my quotes were accepted.
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| | | | | | | Author: | Nubs_Select | | Posted: | Mar 21, 2024 22:10 | | Subject: | Re: Getting quotes | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, edk writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
?
All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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If they cannot respond to a quote request, you know where Not to buy from. I
just looked and a little over 60% of my quotes were accepted.
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72.4220624%
accepted over here for me. sellers who dont respond to them are missing out
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USA, Connecticut
France, Nouvelle-Aquitaine
Canada, British Columbia
United Kingdom, England
