Discussion Forum: Thread 335310

 Author: VintageNL View Messages Posted By VintageNL
 Posted: Feb 22, 2023 03:47
 Subject: How to accept batch orders
 Viewed: 84 times
 Topic: Technical Issues
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VintageNL (236)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Oct 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Vintage Bricks NL
Hello,

I just started selling the beginning of the year.
Everything is working fine but now I have a buyer asking if it's possible
to order in multiple batches. Now I have read that this is possible. However
I cant seem to figure out how to activate this option?

Can someone help me please?!
 Author: Dino View Messages Posted By Dino
 Posted: Feb 22, 2023 03:59
 Subject: Re: How to accept batch orders
 Viewed: 35 times
 Topic: Technical Issues
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Dino (479)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: dino's world
As long as you don't set the order to "Packed", the buyer can add
more parts/set.

In Technical Issues, VintageNL writes:
  Hello,

I just started selling the beginning of the year.
Everything is working fine but now I have a buyer asking if it's possible
to order in multiple batches. Now I have read that this is possible. However
I cant seem to figure out how to activate this option?

Can someone help me please?!
 Author: ZwarteMagica View Messages Posted By ZwarteMagica
 Posted: Feb 22, 2023 03:59
 Subject: Re: How to accept batch orders
 Viewed: 36 times
 Topic: Technical Issues
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ZwarteMagica (10249)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Apr 14, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: HappyB
In Technical Issues, VintageNL writes:
  Hello,

I just started selling the beginning of the year.
Everything is working fine but now I have a buyer asking if it's possible
to order in multiple batches. Now I have read that this is possible. However
I cant seem to figure out how to activate this option?

Can someone help me please?!

Do not change the payment status to 'paid' or 'completed' and
the order status lower than 'packed' for example 'ready'

Buyer need to make and place a new order. The system will automagical combine
both orders into batches.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 22, 2023 05:38
 Subject: Re: How to accept batch orders
 Viewed: 32 times
 Topic: Technical Issues
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
In Technical Issues, VintageNL writes:
  Hello,

I just started selling the beginning of the year.
Everything is working fine but now I have a buyer asking if it's possible
to order in multiple batches. Now I have read that this is possible. However
I cant seem to figure out how to activate this option?

Can someone help me please?!

Make sure you don't have instant checkout / online payment available, or
if you do then make sure you have an option to keep the order open and tell the
buyer they must select that and not pay for each batch as they place it.

I imagine the buyer wants to order in batches so that they are already sorted
for them for different sets / MOCs that they are building. Be aware the buyer
will probably want you to keep these completely separate when you are packing
them. It might also take you longer to pick such an order if they order from
the same lot in multiple batches.