Discussion Forum: Thread 329817

 Author: Deighton View Messages Posted By Deighton
 Posted: Nov 11, 2022 20:30
 Subject: Buyer can't purchase from store
 Viewed: 78 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Deighton (190)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jul 27, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Kibble n' Bricks
A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Nov 11, 2022 20:50
 Subject: Re: Buyer can't purchase from store
 Viewed: 36 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

coevorden01 (536)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: sailorbricks
In Help, Deighton writes:
  A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!

i tried it just as example, but all is working perfect.
Netherlands
 Author: Deighton View Messages Posted By Deighton
 Posted: Nov 11, 2022 22:01
 Subject: Re: Buyer can't purchase from store
 Viewed: 36 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Deighton (190)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jul 27, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Kibble n' Bricks
In Help, coevorden01 writes:
  In Help, Deighton writes:
  A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!

i tried it just as example, but all is working perfect.
Netherlands




THANK YOU!
 Author: Deighton View Messages Posted By Deighton
 Posted: Nov 12, 2022 12:32
 Subject: Re: Buyer can't purchase from store
 Viewed: 24 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Deighton (190)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jul 27, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Kibble n' Bricks
In Help, Deighton writes:
  In Help, coevorden01 writes:
  In Help, Deighton writes:
  A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!

i tried it just as example, but all is working perfect.
Netherlands




THANK YOU



Hmmmm... the buttons for them are still greyed out. Weird.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 12, 2022 13:20
 Subject: Re: Buyer can't purchase from store
 Viewed: 24 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (3839)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Help, Deighton writes:
  In Help, Deighton writes:
  In Help, coevorden01 writes:
  In Help, Deighton writes:
  A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!

i tried it just as example, but all is working perfect.
Netherlands




THANK YOU



Hmmmm... the buttons for them are still greyed out. Weird.

Do they perhaps not meet the minimum buy or do you accidentally have some weight
or size restrictions that might be blocking them
 Author: Deighton View Messages Posted By Deighton
 Posted: Nov 13, 2022 20:06
 Subject: Re: Buyer can't purchase from store
 Viewed: 27 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Deighton (190)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jul 27, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Kibble n' Bricks
In Help, Nubs_Select writes:
  In Help, Deighton writes:
  In Help, Deighton writes:
  In Help, coevorden01 writes:
  In Help, Deighton writes:
  A buyer in the Czech Republic is trying to purchase from my store, but it says
shipping is not availible, even though I do have a shipping method availible
for them. I recently changed all my shipping to be invoice only due to Canada
posts fuel surcharges being unpredictable, but that shouldn't have made it
impossible to check out!

i tried it just as example, but all is working perfect.
Netherlands




THANK YOU



Hmmmm... the buttons for them are still greyed out. Weird.

Do they perhaps not meet the minimum buy or do you accidentally have some weight
or size restrictions that might be blocking them

Im 99% certain that they have not, as the order they were looking to place was
double my min buy, and I have not set up any size restrictions
 Author: UTLF View Messages Posted By UTLF
 Posted: Nov 13, 2022 20:19
 Subject: (Cancelled)
 Viewed: 31 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

UTLF (1268)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: UTLF
(Cancelled)