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| | | Author: | greg_zielinski  | | Posted: | Nov 11, 2022 16:00 | | Subject: | How many sellers have 100+ sales per month | | Viewed: | 298 times | | Topic: | Selling | |
|
| Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
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| | | | | Author: | Nubs_Select | | Posted: | Nov 11, 2022 16:11 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 83 times | | Topic: | Selling | |
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| | the day bricklink adds call support I fear the world would implode |
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| | | | | | | Author: | greg_zielinski | | Posted: | Nov 11, 2022 16:13 | | Subject: | (Cancelled) | | Viewed: | 58 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | Author: | greg_zielinski | | Posted: | Nov 11, 2022 16:17 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 56 times | | Topic: | Selling | |
|
| In Selling, Nubs_Select writes:
| | the day bricklink adds call support I fear the world would implode
|
Not even for the highest "tier" sellers?
What would that "tier" be? $10,000 USD in sales per month?
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Nov 11, 2022 16:21 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 56 times | | Topic: | Selling | |
|
| Currently, with bricklink, there is only email support with like a 3 week backlog
irespscpetive of store size
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| | | | | | | Author: | George_Lucy | | Posted: | Nov 11, 2022 18:00 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 52 times | | Topic: | Selling | |
|
| How about just answering messages in I don’t know less then 3 weeks.
In Selling, Nubs_Select writes:
| | the day bricklink adds call support I fear the world would implode
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Nov 11, 2022 18:10 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 43 times | | Topic: | Selling | |
|
| In Selling, George_Lucy writes:
| | How about just answering messages in I don’t know less then 3 weeks.
|
 One can hope and dream!
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| | | | | | | | | Author: | macebobo | | Posted: | Nov 11, 2022 18:23 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 34 times | | Topic: | Selling | |
|
| Yes, not even assigned an agent yet for a ticket filed on the 3rd.
This is just insane for a company that supposedly has excellent customer service.
(I mean TLG no BL) You would think TLG would find this unacceptable and do something
about it quickly.
In Selling, George_Lucy writes:
| | How about just answering messages in I don’t know less then 3 weeks.
In Selling, Nubs_Select writes:
| | the day bricklink adds call support I fear the world would implode
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| | | | | Author: | rab1234 | | Posted: | Nov 11, 2022 16:15 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 81 times | | Topic: | Selling | |
|
| Not sure 100 a month is a power seller. I’m right around that and spend an hour
a day or so on average as a hobby. Maybe 300 a month? Even so, with around
2,000 orders, I’ve never once needed bricklink admin support. I think it’s the
smallest sellers who probably need the extra help.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
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| | | | | | | Author: | 1001bricks | | Posted: | Nov 11, 2022 16:23 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 76 times | | Topic: | Selling | |
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| | | I’m right around that and spend an hour a day or so on average as a hobby.
|
An hour a day!?
I don't even rembember the last time it was this cool 
To reply to OP: here it's not eBay or Amazon.
But sure if you've a some important Shop, you'll get more help from BrickLink
Administration.
I suppose - or I've been a bit more lucky.
Apart this, we'll hope anyone gets at least a decent minimal help.
But I guess having half+ a million users with basic problems makes it complicated
for BrickLink Help Desk...
========
BTW, I love your About me page, it's got a lot of visits!
Nice trick 
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| | | | | | | | | Author: | rab1234 | | Posted: | Nov 12, 2022 09:50 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 54 times | | Topic: | Selling | |
|
| Just an estimate. I don't do anything Friday, Saturday, or Sunday unless
there's a 10 minute order to pack up or something. So 4 days a week where
I might spend 2 hours each day adding inventory or packing orders. Small enough
to not get burned out on it as a hobby. 
In Selling, 1001bricks writes:
| | | | I’m right around that and spend an hour a day or so on average as a hobby.
|
An hour a day!?
I don't even rembember the last time it was this cool
To reply to OP: here it's not eBay or Amazon.
But sure if you've a some important Shop, you'll get more help from BrickLink
Administration.
I suppose - or I've been a bit more lucky.
Apart this, we'll hope anyone gets at least a decent minimal help.
But I guess having half+ a million users with basic problems makes it complicated
for BrickLink Help Desk...
========
BTW, I love your About me page, it's got a lot of visits!
Nice trick
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| | | | | | | Author: | greg_zielinski | | Posted: | Nov 11, 2022 16:24 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 61 times | | Topic: | Selling | |
|
| I understand you can't open up support to everyone. I just wonder where
that line would be to justify 1/2 FTE (full time employee). That person would
assist the sellers that benefit the bricklink.com platform, bricklink buyers
(good experience), and LEGO in general by keeping the AFOL community happy and
growing.
These sellers would likely have the least amount of basic questions but more
likely to run in that 2-3 issues a year where you REALLY need to call someone.
Especially if it is your fulltime job/livelihood.
In Selling, rab1234 writes:
| | Not sure 100 a month is a power seller. I’m right around that and spend an hour
a day or so on average as a hobby. Maybe 300 a month? Even so, with around
2,000 orders, I’ve never once needed bricklink admin support. I think it’s the
smallest sellers who probably need the extra help.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
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| | | | | | | Author: | Leftoverbricks | | Posted: | Nov 12, 2022 11:28 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 50 times | | Topic: | Selling | |
|
| In Selling, rab1234 writes:
| | Not sure 100 a month is a power seller. I’m right around that and spend an hour
a day or so on average as a hobby. Maybe 300 a month? Even so, with around
2,000 orders, I’ve never once needed bricklink admin support. I think it’s the
smallest sellers who probably need the extra help.
|
You had 457 orders in the last 6 months, so 76 per month (not 100). Spending
an hour a day filling 2.5 orders? That's a good achievement. Respect.
|
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| | | | | | | | | Author: | rab1234 | | Posted: | Nov 12, 2022 13:00 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 42 times | | Topic: | Selling | |
|
| Yep. About 5 minutes to pack each order and the rest adding new stuff. Pretty
good hourly rate for a fun hobby.
In Selling, Leftoverbricks writes:
| | In Selling, rab1234 writes:
| | Not sure 100 a month is a power seller. I’m right around that and spend an hour
a day or so on average as a hobby. Maybe 300 a month? Even so, with around
2,000 orders, I’ve never once needed bricklink admin support. I think it’s the
smallest sellers who probably need the extra help.
|
You had 457 orders in the last 6 months, so 76 per month (not 100). Spending
an hour a day filling 2.5 orders? That's a good achievement. Respect.
|
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| | | | | Author: | Hal8472 | | Posted: | Nov 11, 2022 17:10 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 66 times | | Topic: | Selling | |
|
| In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
I think you are assuming this doesn’t currently exist.
Andrew
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| | | | | | | Author: | wildchicken13 | | Posted: | Nov 11, 2022 23:57 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 55 times | | Topic: | Selling | |
|
| In Selling, Hal8472 writes:
| | I think you are assuming this doesn’t currently exist.
Andrew
|
Indeed, I currently have Admin Russell on speed dial.
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| | | | | | | | | Author: | greg_zielinski | | Posted: | Nov 15, 2022 14:08 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 28 times | | Topic: | Selling | |
|
| In Selling, wildchicken13 writes:
| | In Selling, Hal8472 writes:
| | I think you are assuming this doesn’t currently exist.
Andrew
|
Indeed, I currently have Admin Russell on speed dial.
|
How does one achieve this connection with Admin Russell? I'm seeing feedback
from significantly larger stores than yours that need REAL help for business
destroying issues.
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 15, 2022 14:16 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 36 times | | Topic: | Selling | |
|
| In Selling, greg_zielinski writes:
| | In Selling, wildchicken13 writes:
| | In Selling, Hal8472 writes:
| | I think you are assuming this doesn’t currently exist.
Andrew
|
Indeed, I currently have Admin Russell on speed dial.
|
How does one achieve this connection with Admin Russell? I'm seeing feedback
from significantly larger stores than yours that need REAL help for business
destroying issues.
|
It was a joke.
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| | | | | | | | | | | | | Author: | greg_zielinski | | Posted: | Nov 15, 2022 17:27 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 35 times | | Topic: | Selling | |
|
| In Selling, SylvainLS writes:
| | In Selling, greg_zielinski writes:
| | In Selling, wildchicken13 writes:
| | In Selling, Hal8472 writes:
| | I think you are assuming this doesn’t currently exist.
Andrew
|
Indeed, I currently have Admin Russell on speed dial.
|
How does one achieve this connection with Admin Russell? I'm seeing feedback
from significantly larger stores than yours that need REAL help for business
destroying issues.
|
It was a joke.
|
Sorry, missed it
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| | | | | Author: | legoappie | | Posted: | Nov 11, 2022 18:32 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 42 times | | Topic: | Selling | |
|
| I think a type of 'power seller' role would be nice. I myself for example
don't reach out to the bricklink customer support often due to having connections
with many sellers so most stuff I'm able to figure out through that.
When I do contact bricklink customer support it would be either for a
pressing issue or something that I cannot do myself.
I understand setting terms for what would be a 'power seller' can be
hard. And you obviously cannot focus on the big stores alone but having an extra
option to contact bricklink (perhaps with a response time eta) as a big store
I would see as very complementfull to the current system.
|
|
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| | | | | Author: | minifigmountain | | Posted: | Nov 11, 2022 21:39 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 53 times | | Topic: | Selling | |
|
| Bricklink already features the “top stores” - I think by sales volume not order
number - but in any case it means they have this data and it is possible. The
goal for them should be to provide better service to their top 1, 3, 5% of customers.
Whatever that number works out to be and is manageable. If you are familiar with
some top tier loyalty airline/hotel programs they have dedicated call lines and/or
agents for their top spenders. I am fully on board with this (my store may
or may not make then cut, between 200-300 orders per month).
There would have to be clear criteria for gaining the status and for losing the
status. I.e. one bad month shouldn’t drop you back down but a 3-6 month average
maybe.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
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| | | | | | | Author: | popsicle | | Posted: | Nov 11, 2022 22:07 | | Subject: | (Cancelled) | | Viewed: | 51 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | | | Author: | minifigmountain | | Posted: | Nov 15, 2022 14:01 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 34 times | | Topic: | Selling | |
|
| Thanks for the clarification. I think the overall point of this post was to suggest
that Bricklink do more than just put stores in a "Highlighted" or "Featured"
list and actually provide some top-tier customer service to larger stores to
get quicker resolution to issues, since downtime for a large store has significant
financial impacts.
There's not much we can do other than discuss it and suggest it, but hopefully
someone at BL or TLG HQ sees this and takes it into consideration.
In Selling, popsicle writes:
| | In Selling, minifigmountain writes:
| | Bricklink already features the “top stores” - I think by sales volume not order
number - but in any case it means they have this data and it is possible.
|
It's always been Highlighted and Featured stores. As to your
"they have this data" statement: The site uses the simple data of fees paid monthly.
Which translates into gross sales: https://www.bricklink.com/help.asp?helpID=2443
We occasionally would appear on these lists in the earlier years. Which didn't
do much beyond offering more exposure, if that.
-popsicle
| | The goal for them should be to provide better service to their top 1, 3, 5% of customers.
Whatever that number works out to be and is manageable. If you are familiar with
some top tier loyalty airline/hotel programs they have dedicated call lines and/or
agents for their top spenders. I am fully on board with this (my store may
or may not make then cut, between 200-300 orders per month).
There would have to be clear criteria for gaining the status and for losing the
status. I.e. one bad month shouldn’t drop you back down but a 3-6 month average
maybe.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | greg_zielinski | | Posted: | Nov 15, 2022 14:12 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 30 times | | Topic: | Selling | |
|
| Yes, that was what I was talking about. Customer Service. I'm not worried
about "featured" or "better promotion" or the ability to pay to promote.
I'm talking about a store big enough that they run it full time to make a
living. Then something happens and there is no response from customer support.
This isn't just "I can't list this part".
This is
"My store was bought up by someone who was a fraud and I can't restore my
store"
"I can't sell to a specific region although I've followed all the rules"
"Someone reported my parts as 'suspicious' and now I've lost all
selling rights"
This can tank a business. I myself can't see crossing the threshold into
full time if this risk is so high that a mistake kills my store's ability
to sell.
In Selling, minifigmountain writes:
| | Thanks for the clarification. I think the overall point of this post was to suggest
that Bricklink do more than just put stores in a "Highlighted" or "Featured"
list and actually provide some top-tier customer service to larger stores to
get quicker resolution to issues, since downtime for a large store has significant
financial impacts.
There's not much we can do other than discuss it and suggest it, but hopefully
someone at BL or TLG HQ sees this and takes it into consideration.
In Selling, popsicle writes:
| | In Selling, minifigmountain writes:
| | Bricklink already features the “top stores” - I think by sales volume not order
number - but in any case it means they have this data and it is possible.
|
It's always been Highlighted and Featured stores. As to your
"they have this data" statement: The site uses the simple data of fees paid monthly.
Which translates into gross sales: https://www.bricklink.com/help.asp?helpID=2443
We occasionally would appear on these lists in the earlier years. Which didn't
do much beyond offering more exposure, if that.
-popsicle
| | The goal for them should be to provide better service to their top 1, 3, 5% of customers.
Whatever that number works out to be and is manageable. If you are familiar with
some top tier loyalty airline/hotel programs they have dedicated call lines and/or
agents for their top spenders. I am fully on board with this (my store may
or may not make then cut, between 200-300 orders per month).
There would have to be clear criteria for gaining the status and for losing the
status. I.e. one bad month shouldn’t drop you back down but a 3-6 month average
maybe.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
|
|
|
|
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| | | | | Author: | ImperialFleet | | Posted: | Nov 11, 2022 21:43 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 45 times | | Topic: | Selling | |
|
| | Max orders per month is 95. That was in July the worst month for sales ever |
|
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| | | | | Author: | popsicle | | Posted: | Nov 11, 2022 22:09 | | Subject: | (Cancelled) | | Viewed: | 92 times | | Topic: | Selling | |
|
| | (Cancelled) |
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USA, Illinois
Canada, Ontario
France, Provence-Alpes-Côte d'Azur
Netherlands, Overijssel
