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| | | Author: | normann1974  | | Posted: | Jul 26, 2022 16:43 | | Subject: | Disappearing lots | | Viewed: | 118 times | | Topic: | Technical Issues | |
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| During some reorganizing, I went through some of my new parts in my store, and
out of 1000-2000 lots, I found around 10 bags of parts that were not in the store
any more. They were never sold, and I find it very unlikely that I have deleted
these lots by accident. For instance, two lots of (two different colors)
were missing in the store. Both lots were originally created and consolidated
during part-outs of different sets so there is no way they did not exist in my
store at some point.
I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
Has anyone else noticed this?
/Jan
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| | | | | Author: | Tracyd | | Posted: | Jul 26, 2022 18:25 | | Subject: | Re: Disappearing lots | | Viewed: | 45 times | | Topic: | Technical Issues | |
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| In Technical Issues, normann1974 writes:
| | During some reorganizing, I went through some of my new parts in my store, and
out of 1000-2000 lots, I found around 10 bags of parts that were not in the store
any more. They were never sold, and I find it very unlikely that I have deleted
these lots by accident. For instance, two lots of (two different colors)
were missing in the store. Both lots were originally created and consolidated
during part-outs of different sets so there is no way they did not exist in my
store at some point.
I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
Has anyone else noticed this?
/Jan
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No, but I don't have access to your store.
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| | | | | Author: | 1001bricks | | Posted: | Jul 26, 2022 18:31 | | Subject: | Re: Disappearing lots | | Viewed: | 51 times | | Topic: | Technical Issues | |
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| | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
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I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL 
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
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| | | | | | | Author: | ErwinNL | | Posted: | Jul 27, 2022 04:08 | | Subject: | Re: Disappearing lots | | Viewed: | 58 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
|
I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
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I have two Windows tools that can also help with this;
BLS Backup can automatically make backups and you can then manually compare them
when needed (has a compare function that outputs text files).
But even nicer is my new InSpaceSync app, you can set it up to make an automatic
backup as well, but it has tools to compare, make diffs, can output BSX files,
and has full audit history for every change made to inventory.
Both are free to use for this functionality (but full sync mode isn't).
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| | | | | | | Author: | WhiteHorseMatt | | Posted: | Jul 27, 2022 06:11 | | Subject: | Re: Disappearing lots | | Viewed: | 41 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
|
I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
|
I'm sure there are some issues with the database server side.
I definitely have cases where I count incorrectly, and list incorrectly, but
I am 100% positive that BLs internal database management causes issues.
Last week I added two of a part (new lot) next day I sold 4. I still had the
uploaded file and my store inventory open in Brickstore on my PC at this point,
I'm 100% sure I only uploaded 2 and had none beforehand.
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| | | | | | | | | Author: | Stellar | | Posted: | Jul 27, 2022 07:59 | | Subject: | Re: Disappearing lots | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, WhiteHorseMatt writes:
| | In Technical Issues, 1001bricks writes:
| | | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
|
I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
|
I'm sure there are some issues with the database server side.
I definitely have cases where I count incorrectly, and list incorrectly, but
I am 100% positive that BLs internal database management causes issues.
Last week I added two of a part (new lot) next day I sold 4. I still had the
uploaded file and my store inventory open in Brickstore on my PC at this point,
I'm 100% sure I only uploaded 2 and had none beforehand.
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Have you checked the rest of the lots of that upload?
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| | | | | | | | | Author: | 1001bricks | | Posted: | Jul 27, 2022 11:11 | | Subject: | Re: Disappearing lots | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, WhiteHorseMatt writes:
| | In Technical Issues, 1001bricks writes:
| | | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
|
I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
|
I'm sure there are some issues with the database server side.
I definitely have cases where I count incorrectly, and list incorrectly, but
I am 100% positive that BLs internal database management causes issues.
|
Me too - now, after thinking it was never the case for 10+ years.
| | Last week I added two of a part (new lot) next day I sold 4. I still had the
uploaded file and my store inventory open in Brickstore on my PC at this point,
I'm 100% sure I only uploaded 2 and had none beforehand.
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Yes, but this is NOT a proof.
You can have the upload file, but can't be sure you uploaded it, or even
did it twice by mistake.
The only proof is to have a copy of BrickLink Inventory either in XML or BSX,
and at least once a day.
This way you can see when the lot was present and when it disappeared, or appeared
suddenly...
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| | | | | | | | | Author: | leopard37 | | Posted: | Jul 27, 2022 15:21 | | Subject: | Re: Disappearing lots | | Viewed: | 44 times | | Topic: | Technical Issues | |
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| In Technical Issues, WhiteHorseMatt writes:
| | In Technical Issues, 1001bricks writes:
| | | | I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.
|
I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).
I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL
But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.
Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.
So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.
|
I'm sure there are some issues with the database server side.
I definitely have cases where I count incorrectly, and list incorrectly, but
I am 100% positive that BLs internal database management causes issues.
Last week I added two of a part (new lot) next day I sold 4. I still had the
uploaded file and my store inventory open in Brickstore on my PC at this point,
I'm 100% sure I only uploaded 2 and had none beforehand.
|
I believe these bugs come from the 10 minutes daily maintenance. When uploading
large batches to my store, if I work over this window I often find missing changes
and/or errors that creep in. I don't have the time or patience to chase them
down, but there are funky things happening in those 10 minutes. But BL will blame
Bricksync.
Tyson.
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| | | | | Author: | normann1974 | | Posted: | Jul 27, 2022 13:27 | | Subject: | Re: Disappearing lots | | Viewed: | 51 times | | Topic: | Technical Issues | |
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| I just found 4 more lots that are missing from my store. All four are large parts
that come from a part-out of set .
/Jan
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| | | | | Author: | normann1974 | | Posted: | Jul 28, 2022 18:19 | | Subject: | Re: Disappearing lots | | Viewed: | 85 times | | Topic: | Technical Issues | |
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| Here's another one that is very strange: I just found out that all 6 lots
of part has vanished from my store. There were put up for sale somewhere
within the last 5 months because all these parts came from LEGO's pick-a-brick
that I started using in late February and started receiving shipments from in
the start/middle of March.
/Jan
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| | | | | | | Author: | 1001bricks | | Posted: | Jul 28, 2022 18:25 | | Subject: | Re: Disappearing lots | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, normann1974 writes:
| | Here's another one that is very strange
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Stating "I'm sure I did this", may be true, but did you click on the proper
button, did the browser understood, did the query went through, did the server
received it... and so much possible errors that without inventories downloaded,
saved, compared, you can't be sure of anything.
Sorry, but again, you've no proof unless you download once or twice per day
your XML or BSX Inventory.
IMHO anyway.
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| | | | | | | | | Author: | normann1974 | | Posted: | Jul 28, 2022 19:18 | | Subject: | Re: Disappearing lots | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | In Technical Issues, normann1974 writes:
| | Here's another one that is very strange
|
Stating "I'm sure I did this", may be true, but did you click on the proper
button, did the browser understood, did the query went through, did the server
received it... and so much possible errors that without inventories downloaded,
saved, compared, you can't be sure of anything.
Sorry, but again, you've no proof unless you download once or twice per day
your XML or BSX Inventory.
IMHO anyway.
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I can guarantee that these lots existed at some point, although proving would
be extremely complicated.
The exact details of how I work are, well, complicated, but generally, my PAB
lots are handled thorugh a simple program that turns the PCCs and the quantity
from LEGOs PAB order details into a mass upload file. After the upload, I give
all new lots an internal ID (so I can locate them when picking orders) by searching
for any new lots in my store through the inventory search system and I then set
a newly created ID in the remark field of the lots found. I put the same ID on
the bag(s) that the parts are stored in. If the lots hadn't existed in the
store, they could not have had a number. And the bag containing the bricks from
the 6 lots had an ID.
The 6 disappeared lots were created among ~100 lots from one large pick-a-brick
order, and I can see that many of the lots from that mass upload are still in
my store today. They were all created on April 6th.
/Jan
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Jul 28, 2022 19:27 | | Subject: | Re: Disappearing lots | | Viewed: | 29 times | | Topic: | Technical Issues | |
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| | | I can guarantee that these lots existed at some point, although proving would
be extremely complicated.
The exact details of how I work are, well, complicated, but generally, my PAB
lots are handled thorugh a simple program that turns the PCCs and the quantity
from LEGOs PAB order details into a mass upload file. After the upload, I give
all new lots an internal ID (so I can locate them when picking orders) by searching
for any new lots in my store through the inventory search system and I then set
a newly created ID in the remark field of the lots found. I put the same ID on
the bag(s) that the parts are stored in. If the lots hadn't existed in the
store, they could not have had a number. And the bag containing the bricks from
the 6 lots had an ID.
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All that's very fine I guess.
But you CANNOT be sure of anything especially with such a system if you don't
get a SNAPSHOT of BL Inventory (xml or bsx) at a given time, saved with date/time
and that
you can refer and compare.
Anyway, do as you wish, but if you'ld like the things to be corrected bring
proofs from BrickLink, not from your side.
PS: but you're the guy with 20K+ lots if I remember well ? - then chances
are that with this huge number of lots, errors may appear far more than with
a "regular" Shop.
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| | | | | Author: | normann1974 | | Posted: | Sep 21, 2022 15:12 | | Subject: | Re: Disappearing lots | | Viewed: | 58 times | | Topic: | Technical Issues | |
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| Here's an update on this problem.
I have just gone through all (approx. 2200) minifigures and a few assemblies
in my store. I found around 30 items that did not exist in my store any more.
Due to the way I handle new items in my store, they must exist in my store before
they get assigned an ID by me (because I do this process by searching for lots
that don't have an ID assigned). At that time, the same ID will be put on
the lot in the store and on the physical items, and all the items in question
in this message had physical IDs.
A bunch of the items are different collectibles minifigures. I suspect they may
accidentally have been put up for sale as sealed sets but they were in fact opened
bags, and the lots have mentioned this fact as they always do in my store. So
I believe these lots have been deleted by an admin. BUT I have never received
any notifications about any of these lots being deleted as someone claim BrickLink
works. So if this is the case, this process must be look into, because it's
broken.
I found also a bunch of minifigures that come from part-out of different sets.
I checked that other unique parts from those sets were in my store, so the part
outs were completed and the missing items were available in my store at some
point (also because they had IDs as explained above).
Here are the figures and the dates of my part-outs:
que002 20211218
hp147 20200723, 20200724, 20200920
hp190 20190828
sc091 20211008
vid003 20210816
vid008 20220522
air022 20210630
18904c04pb01 20220215
I don't see any pattern here, but it's strange that the lists contains
two different Dumbledore figures from different sets, and the air022 minifig
comes from a part-out of the same set that I have experienced missing lots from:
https://www.bricklink.com/message.asp?ID=1353562
I do not believe there is any chance that I accidentally deleted all these lots
from my store because I have had no reason to search for them at any point. I've
checked all my previous sales since I opened my store, and none of these figures
were sold through orders (neither shipped or cancelled) either, so that can't
explain why the lots are missing in the store.
Something is definitely broken on BL here, or admins delete random lots without
me being informed about it.
I'm really serious about this. Please don't repeat "it's most likely
your own fault" or post ironic or sarcastic remarks.
/Jan
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| | | | | | | Author: | 1001bricks | | Posted: | Sep 21, 2022 17:36 | | Subject: | Re: Disappearing lots | | Viewed: | 42 times | | Topic: | Technical Issues | |
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| | | I'm really serious about this. Please don't repeat "it's most likely
your own fault" or post ironic or sarcastic remarks.
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As I already told you, if you don't download your XML Inventory once per
day and save it with timestamp, then you've got non clue of what may have
happened, your fault or not - but you simply can't track what the problem
is.
Of course, having BrickStore that can open the XML and permits you to track an
item or a lot is a must.
And yes, I've caught BL creating lots/qty a couple of time.
But I'm sure of it because I've XML for 3+ years or such.
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