Discussion Forum: Thread 324027

 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 15, 2022 08:55
 Subject: can't pay with PayPal Onsite
 Viewed: 95 times
 Topic: Technical Issues
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TakeAbricK (13468)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
Your payment was not processed.

PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

Any idea, someone?

Tried this morning with instant checkout twice. Tried to pay just now with the
pay button, same error.
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 15, 2022 09:39
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 34 times
 Topic: Technical Issues
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TakeAbricK (13468)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, TakeAbricK writes:
  Your payment was not processed.

PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

Any idea, someone?

Tried this morning with instant checkout twice. Tried to pay just now with the
pay button, same error.

I have to pay VAT for the seller is situated in Switzerland, so I HAVE to pay
with PayPal Onsite right? I received PayPal payment myself today, so it's
not a general problem and the order and payment status are looking just fine.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 15, 2022 09:53
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 31 times
 Topic: Technical Issues
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Technical Issues, TakeAbricK writes:
  […]
I have to pay VAT for the seller is situated in Switzerland, so I HAVE to pay
with PayPal Onsite right?

Yes.
If you’re close to €150, buy a bit more and you’ll be able to pay another way…
unless the seller doesn’t have another payment method or other items to buy

(Sorry, I don’t know for the rest.  Just wanted you to know some people read
what you wrote )
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 15, 2022 10:06
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 28 times
 Topic: Technical Issues
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TakeAbricK (13468)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, SylvainLS writes:
  In Technical Issues, TakeAbricK writes:
  […]
I have to pay VAT for the seller is situated in Switzerland, so I HAVE to pay
with PayPal Onsite right?

Yes.
If you’re close to €150, buy a bit more and you’ll be able to pay another way…
unless the seller doesn’t have another payment method or other items to buy

(Sorry, I don’t know for the rest.  Just wanted you to know some people read
what you wrote )

Thank you for reading

I kept trying, because I just wanted it to work and suddenly it did.
I paid at the exact moment, the seller made some adjustments, so his message
crossed my payment.

For future errors:
Settings were changed from accepting payments in foreign currencies to accepting
foreign currencies and automatically convert them

Strange, but it worked.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 15, 2022 10:35
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 28 times
 Topic: Technical Issues
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, TakeAbricK writes:
  […]
Thank you for reading

My pleasure


  I kept trying, because I just wanted it to work and suddenly it did.
I paid at the exact moment, the seller made some adjustments, so his message
crossed my payment.

For future errors:
Settings were changed from accepting payments in foreign currencies to accepting
foreign currencies and automatically convert them

Strange, but it worked.

Isn’t there another setting for the PayPal account to be able to ‘store’ foreign
currencies?

I mean, just accepting foreign currencies may not be enough if the account can’t
hold them.

And if the account can only hold CHF, then you need to convert foreign currencies
before the payments can go on the account.

Just a thought….
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 15, 2022 11:02
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 29 times
 Topic: Technical Issues
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Stellar (3503)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
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In Technical Issues, SylvainLS writes:
  In Technical Issues, TakeAbricK writes:
  […]
Thank you for reading

My pleasure


  I kept trying, because I just wanted it to work and suddenly it did.
I paid at the exact moment, the seller made some adjustments, so his message
crossed my payment.

For future errors:
Settings were changed from accepting payments in foreign currencies to accepting
foreign currencies and automatically convert them

Strange, but it worked.

Isn’t there another setting for the PayPal account to be able to ‘store’ foreign
currencies?

Yes.

  
I mean, just accepting foreign currencies may not be enough if the account can’t
hold them.

At least with manually paying there is a tricky logic in PayPal, you can initiate
a payment in EUR to an account that only takes CHF and it will tell you that
the amount will be converted, but I remember there is a step to force send the
payment in your currency and an email will get to the seller asking what he wants
to do with the payment, convert and accept, open a currency and accept or decline
the payment.

  
And if the account can only hold CHF, then you need to convert foreign currencies
before the payments can go on the account.

With onsite I thought it was what was supposed to happen.

  
Just a thought….

In the past I accepted EUR, USD and GBP and had the setting to autoconvert the
rest to EUR. But it was an accounting nightmare so I now autoconvert all to EUR.
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 15, 2022 09:54
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 28 times
 Topic: Technical Issues
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TakeAbricK (13468)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, TakeAbricK writes:
  In Technical Issues, TakeAbricK writes:
  Your payment was not processed.

PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

Any idea, someone?

Tried this morning with instant checkout twice. Tried to pay just now with the
pay button, same error.

I have to pay VAT for the seller is situated in Switzerland, so I HAVE to pay
with PayPal Onsite right? I received PayPal payment myself today, so it's
not a general problem and the order and payment status are looking just fine.

Finally it worked. No idea what was going on, but it took 7 hours to be able
to confirm PayPal payment.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 15, 2022 10:49
 Subject: Re: can't pay with PayPal Onsite
 Viewed: 37 times
 Topic: Technical Issues
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Stellar (3503)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, TakeAbricK writes:
  In Technical Issues, TakeAbricK writes:
  In Technical Issues, TakeAbricK writes:
  Your payment was not processed.

PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

Any idea, someone?

Tried this morning with instant checkout twice. Tried to pay just now with the
pay button, same error.

I have to pay VAT for the seller is situated in Switzerland, so I HAVE to pay
with PayPal Onsite right? I received PayPal payment myself today, so it's
not a general problem and the order and payment status are looking just fine.

Finally it worked. No idea what was going on, but it took 7 hours to be able
to confirm PayPal payment.

Did you have enough funds in your PayPal balance to pay the full amount this
morning?

I think it sometimes gives error if the balance is smaller, but it works if it
is 0 and just takes it from your bank.